Webinar: The ROI of Call-Backs for Your Call Center Speaking: Shai Berger Co-Founder & CEO Fonolo July 30 th , 2015 2:00 PM ET
The ROI of Call-Backs for Your Call Center
Aug 13, 2015
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Webinar:The ROI of Call-Backs for
Your Call Center
Speaking:
Shai BergerCo-Founder & CEO Fonolo
July 30th, 20152:00 PM ET
Businesses lose
customers every day by putting them
on hold.
Good news!The problem is easily fixed…
“Press 1 to get a call-back from the next agent.”
More good news!Call-backs can provide concrete ROI for your call center
Let’s find out how…
ROI via Lower Abandon Rate
Raza JivaniNationstar Mortgage
This was the first ever cloud solution in our organization… lowered abandonment rates, at peak times
Chris AbelBright Horizons
We saw an immediate impact on our abandonment rate… on our busiest days it was down by… 33% 35%
ROI via Shorter Handle Time
ROI via Reduced Telco Cost
And more!30 p
g eBoo
k
A real-life phone interview
Register for this free webinar to join the live Q&A.
July 30, 2015 2:00 PM EDT
Register Now!
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