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Technology, Data Capture, and the Role of the Mechanical Contractor Nathan Wood Founder, SpectrumAEC
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Technology, Data Capture, & the Mechanical Contractor

Jan 08, 2017

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Page 1: Technology, Data Capture, & the Mechanical Contractor

Technology, Data Capture, andthe Role of the Mechanical Contractor

Nathan WoodFounder, SpectrumAEC

Page 2: Technology, Data Capture, & the Mechanical Contractor

[email protected]@NathanCWood650.454.5334

NathanCWood.com

Nathan Wood has emerged as a thought leader for innovation across the Architecture, Engineering, and Construction (AEC) industry. As SpectrumAEC’s founder and chief enabling officer, he leverages his international experience with BIM, Lean, and Integrated Project Delivery (IPD) to develop strategic implementation plans that balance the needs of people, process, and technology. He has a unique ability to identify the root causes preventing new technology implementation, and works alongside project stakeholders and technical leads to align the team around clear goals with shared incentives.

Outside of SpectrumAEC, Nathan continues to support industry progress through conference presentations, academic papers, and as a leader in the Construction PDF Coalition (www.cpcoalition.com).

linkedin.com/in/nathanaec

BIMBuilding Information

Modeling

VDCVirtual Design &

Construction

LEANAGC CM-Lean

Instructor

IPDIntegrated Project

Delivery

Nathan C. Wood Innovation Evangelist | Adoption Strategist

Page 3: Technology, Data Capture, & the Mechanical Contractor

Construction is NOT a ‘Digital’ Industry

http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/imagining-constructions-digital-future

3

CDP 2016The digital future of constructionExhibit 2 of 9

Labor productivity, gross value added per hour worked, constant prices,1 index: 100 = 1995

Construction labor productivity has not kept pace with overall economic productivity.

1 Based on 2010 prices.

Source: Organisation for Economic Co-operation and Development

120

100

110

130

02007 2001 1997 2011 2013 2012 1995 2009 1999 2003 2014 1998 2002 2010 2004 2000 1996 2008 2006 2005

Total economy

Construction

Germany

Germany

United Kingdom

United Kingdom

Exhibit 2

CDP 2016The digital future of constructionExhibit 3 of 9

McKinsey Global Institute industry digitization index; 2015 or latest available data

The construction industry is among the least digitized.

Assets Usage Labor

Sector

ICT2

Media Professional services Finance and insurance Wholesale trade Advanced manufacturing Oil and gas Utilities Chemicals and pharmaceuticals Basic goods manufacturing Mining Real estate Transportation and warehousing Education Retail trade Entertainment and recreation Personal and local services Government Healthcare Hospitality Construction Agriculture and hunting

1Based on a set of metrics to assess digitization of assets (8 metrics), usage (11 metrics), and labor (8 metrics).2Information and communications technology.

Source: AppBrain; Bluewolf; Computer Economics; eMarketer; Gartner; IDC Research; LiveChat; US Bureau of Economic Analysis; US Bureau of Labor Statistics; US Census Bureau; McKinsey Global Institute analysis

Overall

digitization 1

Digital spending

on workers

Digital capital

deepening

Digitization

of work

Interactions

Business

processes

Market m

aking

Digital

spending

Digital

asset stock

Transactions

Relatively lowdigitization

Relatively highdigitization

Digital leaders within relatively undigitized sectors

Exhibit 3

3

CDP 2016The digital future of constructionExhibit 2 of 9

Labor productivity, gross value added per hour worked, constant prices,1 index: 100 = 1995

Construction labor productivity has not kept pace with overall economic productivity.

1 Based on 2010 prices.

Source: Organisation for Economic Co-operation and Development

120

100

110

130

02007 2001 1997 2011 2013 2012 1995 2009 1999 2003 2014 1998 2002 2010 2004 2000 1996 2008 2006 2005

Total economy

Construction

Germany

Germany

United Kingdom

United Kingdom

Exhibit 2

CDP 2016The digital future of constructionExhibit 3 of 9

McKinsey Global Institute industry digitization index; 2015 or latest available data

The construction industry is among the least digitized.

Assets Usage Labor

Sector

ICT2

Media Professional services Finance and insurance Wholesale trade Advanced manufacturing Oil and gas Utilities Chemicals and pharmaceuticals Basic goods manufacturing Mining Real estate Transportation and warehousing Education Retail trade Entertainment and recreation Personal and local services Government Healthcare Hospitality Construction Agriculture and hunting

1Based on a set of metrics to assess digitization of assets (8 metrics), usage (11 metrics), and labor (8 metrics).2Information and communications technology.

Source: AppBrain; Bluewolf; Computer Economics; eMarketer; Gartner; IDC Research; LiveChat; US Bureau of Economic Analysis; US Bureau of Labor Statistics; US Census Bureau; McKinsey Global Institute analysis

Overall

digitization 1

Digital spending

on workers

Digital capital

deepening

Digitization

of work

Interactions

Business

processes

Market m

aking

Digital

spending

Digital

asset stock

Transactions

Relatively lowdigitization

Relatively highdigitization

Digital leaders within relatively undigitized sectors

Exhibit 3

Page 4: Technology, Data Capture, & the Mechanical Contractor

0 1 2 3 4 5 6 7

Construction

Energy

Manufacturing

Transportation

Healthcare

Education

Finance

IT Spending as a % of Revenue, By Industry [Gartner 2014]

It Requires more Technology Investment People

ProcessTechnology

3.3%Cross-Industry

Average3.3xInvestment Gap

Page 5: Technology, Data Capture, & the Mechanical Contractor

It Requires a Process Disruption People

ProcessTechnology

Page 6: Technology, Data Capture, & the Mechanical Contractor

It Requires an Incentive to Collaborate

“Virtually everyone in the construction supply chain works on contracts where the incentive is to maximize their gain at the expense of others”

Just follow the money…

People

ProcessTechnology

John Macomber, ASCE Report, 2003“Follow the Money: What Really Drives Technology Innovation in Construction”

Page 7: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

FlawedPerformance Management

Limited

Talent

Management

Inadequate Communication Poor Organization

Contractual Misunderstandings

Poor Short Term Planning

Insufficient Risk Management

Missed Connections

Page 8: Technology, Data Capture, & the Mechanical Contractor

2016 World Economic Forum Report

Page 9: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

WHATHOW

WHY

Page 10: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

MY ADOPTION JOURNEYThe People. The Process. The Technology

@nathancwood@SpectrumAEC

Page 11: Technology, Data Capture, & the Mechanical Contractor

Boulder,CO

Austin,TX

SanFrancisco,CA

FallsChurch,VA

The Journey to DPR Construction & BIM

Page 12: Technology, Data Capture, & the Mechanical Contractor

SUTTERCASTROVALLEY

WHY: Sutter Health + OSHPD State RequirementsSeismicFaultLinesSanFranciscoBay,CA

Page 13: Technology, Data Capture, & the Mechanical Contractor

Christian,D.,Bredbury,J.,Emdanat,S.,Haase,F.,Kunz,A.,Rubel,Z.andBallard,G.(2014).“Four-phaseprojectdeliveryandthepathwaytoperfection.”In:Proc.22ndAnn.Conf.oftheInt’lGroupforLeanConstruction,IGLC-22,Oslo,Norway,June25- 27. Availableat<www.iglc.net>

WHAT: Integrated Design to Construction

Page 14: Technology, Data Capture, & the Mechanical Contractor

30%ReductioninSchedule

NoRework(MEP)

As-BuiltModel

IncreaseFieldCrewProduction

HOW: BIM + Lean + Integrated Project Delivery

Page 15: Technology, Data Capture, & the Mechanical Contractor

3DDetailingandCoordinationinTekla

ShopDrawingGenerationisDirectOutputfromTeklaModel

Benefit: Direct 3D to 2D Field Drawings

Page 16: Technology, Data Capture, & the Mechanical Contractor

TheFirstDiscovery:Rebarvs.PrecastSleeve• 200+FacadepenetrationsorembedwerecoordinatedwithrebarandMEP.• Precastsubcontractordidnotoriginallyaccountforrebarspacingduringdesign.• Over25%ofConnectiondesignswerechangedduetoBIMCoordination

Risk: Precast Façade Connections

Page 17: Technology, Data Capture, & the Mechanical Contractor

BIM=BetterProductivity&QualityBenefit: Quality Control + Increased Productivity

DPRConcretereported10%ProductivityIncreasefromBIMshopdrawingsprocess.

Page 18: Technology, Data Capture, & the Mechanical Contractor

2D Detail Constructability Review

Page 19: Technology, Data Capture, & the Mechanical Contractor

BIM + Lean: Last Responsible Moment

• OPTION#2:RoofSloperedesigned4weekspriortoroofconcretepour• Required3newdrainstobecoordinatedwithexistingMEPBIM

Page 20: Technology, Data Capture, & the Mechanical Contractor

TRUST:CONSTRUCTABILITYINPUTHOW? Shared Risk & Reward with MEP Trades• Routed3additionaldrainstoanearbyriserinBIM• Newdrainagecalculationoftheredesignedsloping• ConfirmedLEEDrequirementsofroofstillheld• Pouredconcreteroofslabonschedule

Page 21: Technology, Data Capture, & the Mechanical Contractor

TRUST:TRADESINSTALLFROMBIMAutomated Spool Fabrication from BIM

CourtesyofMcClanahanPlumbing

Page 22: Technology, Data Capture, & the Mechanical Contractor

SYNERGY:BIM +TOTALSTATIONIntegrated Total Station Layout

UseofRoboticTotalStation(RTS)inConjunctionwithCoordinatedMEPInsertsinBIM

4XProductivityComparedtoConventionalLayoutCourtesyofMcClanahanPlumbing

Page 23: Technology, Data Capture, & the Mechanical Contractor

DrywallSpoolSheetsDirectfromCoordinatedBIM

TRUST:IMPROVEDFRAMINGPROCESSDrywall Framing Productivity & Rework

Credit:DPRDrywall

Page 24: Technology, Data Capture, & the Mechanical Contractor

50-95%Reduction in Rework

Benefits: Installation Metrics (Castro Valley)

0%

5%

10%

Mech PlumbElectrical Drywall

Rework(%)ByTrade

Baseline

Actual

5-28%Increase in Productivity

0%

10%

20%

30%

Mech PlumbElectrical

Drywall

ProductivityIncrease%ByTrade

Planned

Actual

Page 25: Technology, Data Capture, & the Mechanical Contractor

SUTTERCASTROVALLEY

SUTTERALTABATES

Fall 2010: Transferring Lessons to Alta Bates

Page 26: Technology, Data Capture, & the Mechanical Contractor

VisualPourPlanning

Benefit: Concrete Planning & Layout

EnhancedConcreteLiftDrawings

TotalStationLayoutIntegration

Page 27: Technology, Data Capture, & the Mechanical Contractor

ProjectChallengesRisk: BIM vs. Field Reliability

?=?

Page 28: Technology, Data Capture, & the Mechanical Contractor

New Project, New Risks: Sutter Alta Bates

ComplexProjectSite

Unforseen Conditions

SeismicExpansionJointConnections

Page 29: Technology, Data Capture, & the Mechanical Contractor

CourtesyofTrimbleNavigationltd.

Benefit: Modeling of Unforseen Conditions

Page 30: Technology, Data Capture, & the Mechanical Contractor

Risk: Civil/Structural Design Coordination

Page 31: Technology, Data Capture, & the Mechanical Contractor

Innovation: Overlay of Revit Structure & Civil 3D

Page 32: Technology, Data Capture, & the Mechanical Contractor

Countermeasure: Define Rebar Design in BIM

Page 33: Technology, Data Capture, & the Mechanical Contractor

Pull 2D Detail from BIM for OSHPD Drawing

Page 34: Technology, Data Capture, & the Mechanical Contractor

Integrate x,y,z Total Station Layout from BIM

Page 35: Technology, Data Capture, & the Mechanical Contractor

=

Success Metric: Early Schedule Savings

Concrete Foundations

31 DaysOf Critical Path Schedule

Recovered over 10 Months

33% Time Savings Per Submittal Review

Page 36: Technology, Data Capture, & the Mechanical Contractor
Page 37: Technology, Data Capture, & the Mechanical Contractor

A Tale of Two Projects: IPD Lessons Learned

Castro Valley Delivered

6 WeeksAhead of Schedule

MaintainedTarget Cost

Alta Bates Delivered

6 MonthsBehind Schedule

20 Million Over Target Cost

Page 38: Technology, Data Capture, & the Mechanical Contractor

BIM?IPD? LEAN?

Page 39: Technology, Data Capture, & the Mechanical Contractor

The Castro Valley Difference: Culture

Teammemberschorus:Don’ttrythiswithstrangers.Expectlengthycontractnegotiationsandendlessmeetings.

Bevigilantaboutcommunicating.

“Theactualeffortrequiredwasunderestimatedonboththedesignandconstructionsides,”saysJamesMobley,aDevenney principal.

Page 40: Technology, Data Capture, & the Mechanical Contractor

Mistakes are Part of Innovation. Who’s to Blame?

Page 41: Technology, Data Capture, & the Mechanical Contractor

Contract Changes also Need Culture Changes

Page 42: Technology, Data Capture, & the Mechanical Contractor

The Digital Adoption Tipping Point Starts with….

Page 43: Technology, Data Capture, & the Mechanical Contractor
Page 44: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

WHAT

WHY

Page 45: Technology, Data Capture, & the Mechanical Contractor

2016 World Economic Forum: The ‘What’

Page 46: Technology, Data Capture, & the Mechanical Contractor

The Potential of Big Data: Predix by GE

Page 47: Technology, Data Capture, & the Mechanical Contractor

The Reality of Big Data

Page 48: Technology, Data Capture, & the Mechanical Contractor

IFTHEN

Page 49: Technology, Data Capture, & the Mechanical Contractor

The Truth About Trusting Bad Data

Page 50: Technology, Data Capture, & the Mechanical Contractor

Barriers to Adoption of Integrated Data

https://www.weforum.org/reports/shaping-the-future-of-construction-a-breakthrough-in-mindset-and-technology

Page 51: Technology, Data Capture, & the Mechanical Contractor

Impact-Likelihood Matrix of Construction Tech

Practical

Possible

Page 52: Technology, Data Capture, & the Mechanical Contractor

Virtual Reality vs. Augmented Reality

http://futurism.com/images/vr-ar-and-mr-whats-the-difference-infographic-2/

Page 53: Technology, Data Capture, & the Mechanical Contractor

‘Proof of Concept’ Video (Trimble & Hololens)

https://www.youtube.com/watch?v=kXVW4sUsh3A

Page 54: Technology, Data Capture, & the Mechanical Contractor
Page 55: Technology, Data Capture, & the Mechanical Contractor

http://strxur.com/no-plans-no-problem-building-ar/

StrXur.com – Framing Layout with Hololens

Page 56: Technology, Data Capture, & the Mechanical Contractor

Nerding Out: Hololens Location Accuracy

Page 57: Technology, Data Capture, & the Mechanical Contractor

Pop Quiz: VR or AR?

http://www.bimanywhere.com/

Page 58: Technology, Data Capture, & the Mechanical Contractor

Drones

Practical

Possible

Page 59: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com© 2011 DPR Construction All Rights Reserved

Page 60: Technology, Data Capture, & the Mechanical Contractor

Advanced Project Planning Tools

Practical

Possible

Page 61: Technology, Data Capture, & the Mechanical Contractor

BIM + CPM Schedule IntegrationBIM + CPM Schedule Integration (4D Visualization)

Page 62: Technology, Data Capture, & the Mechanical Contractor

OVERALLBIMBENEFITS– DEPENDSFully Integrated 5D (Cost & Time) Planning

Page 63: Technology, Data Capture, & the Mechanical Contractor

The Lean Last Planner System (LPS) ®

Page 64: Technology, Data Capture, & the Mechanical Contractor

Advanced Design Planning Tools

http://software.adeptmanagement.org/index.htmlhttp://www.myvplanner.com/

Page 65: Technology, Data Capture, & the Mechanical Contractor

Prefabricated Building Components

Practical

Possible

Page 66: Technology, Data Capture, & the Mechanical Contractor

Single Trade Modular Prefabrication

Credit:SuperiorAirHandlingCompany

Page 67: Technology, Data Capture, & the Mechanical Contractor

Multi-Trade Prefabrication: www.bloxbuilt.com

Page 68: Technology, Data Capture, & the Mechanical Contractor

Real-time Mobile Collaboration

Practical

Possible

Page 69: Technology, Data Capture, & the Mechanical Contractor

TheProcess

2DShopDrawings

ShopDrawingReview

FabricateRebar

InstallRebar

3DModel

Lean Innovation: Cloud Rebar Submittal Reviews

Page 70: Technology, Data Capture, & the Mechanical Contractor

Cloud Comment Responses = No Resubmittal

Page 71: Technology, Data Capture, & the Mechanical Contractor

DataCentric

IntegrationBringsEfficiency&Reliability

DrawingCentric

TaskCentric

BIMCentric

TimeCentric

MediaCentric

Integrated Data Requires Integrated Platforms

APIIntegrationsDatabaseStandards

Page 72: Technology, Data Capture, & the Mechanical Contractor

Elements of a Cooperative PartnershipFigure 11: Elements of a Cooperative Partnership61

Collaborative decision-making and control1

Third-party mediation and conciliation

Decision by adjudicator or arbitrator

Internal dispute resolution via negotiation

Conflict resolution

Premium for early project delivery

Incentives for cost optimization

Alternative cost models, such as target cost

Shared risk/reward (“pain share, gain share”)

Incentive mechanisms

Project charter with common project goals

Transparent financials (“open books”)

Co-location of teams (“big rooms”)

Common data platform (e.g. BIM)

Project culture

Choosing most efficient, not cheapest

Early involve- ment of key participants

Multi-party con-tract with clear accountabilities

Tendering and contract

Prudent manage-ment and appropri-ate allocation of risk

1 Potentially including liability waivers among participantsSource: World Economic Forum; The Boston Consulting Group

Page 73: Technology, Data Capture, & the Mechanical Contractor

2016 World Economic Forum Report

Practical

Possible

Page 74: Technology, Data Capture, & the Mechanical Contractor

Material Asset Tracking (RFID, Barcode, Bluetooth)

Page 75: Technology, Data Capture, & the Mechanical Contractor

Manpower / Safety Tracking of Workforce

Page 76: Technology, Data Capture, & the Mechanical Contractor

Discussion: Tracking “Assets” in the Field

WorkforceTracking:IsValueofSafety/ProductivityData>FearofBigBrother?Material/EquipmentTracking:WhatistheLikelihoodofPoor/MissingDataCapture?

Page 77: Technology, Data Capture, & the Mechanical Contractor

3D Laser Scanning

Practical

Possible

Page 78: Technology, Data Capture, & the Mechanical Contractor

RoboticTotalStation

Betterformodelvs.fieldcomparisonoflargeareas/entiresite

Countermeasure: Digital As-Builting

Betterforspecificpoints(endofwall,bottomofdoorthreshold,etc)

LaserScanning

Page 79: Technology, Data Capture, & the Mechanical Contractor

Update Virtual to Match Physical

Page 80: Technology, Data Capture, & the Mechanical Contractor

Confirm Late Design Changes are Coordinated

Page 81: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

Page 82: Technology, Data Capture, & the Mechanical Contractor

360 Photos + Immersive Navigation

Page 83: Technology, Data Capture, & the Mechanical Contractor

2016 World Economic Forum Report

Practical

Possible

Page 84: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

“A digital representation of physical and functional characteristics of a facility. A BIM is a

shared knowledge resource for information about a facility forming a reliable basis for

decisions during its life-cycle; defined as existing from earliest conception to demolition.”

National BIM Standard v1, 2007

Page 85: Technology, Data Capture, & the Mechanical Contractor

Use Data Throughout the Lifecycle

Page 86: Technology, Data Capture, & the Mechanical Contractor

Project Data Handover: Theory vs Reality

Page 87: Technology, Data Capture, & the Mechanical Contractor

3DModel 2DDrawings

Desig

nFabrica

tion

87

Challenge: BIM Handoffs in the Real World

Page 88: Technology, Data Capture, & the Mechanical Contractor

• Doesthis…..

• Equalthis?

DesignModel

FabricationModel

88

Risk: Loss of Reliable BIM for Coordination

Page 89: Technology, Data Capture, & the Mechanical Contractor

Bringing Back Reliability: Laser Scan + GenMEP

Page 90: Technology, Data Capture, & the Mechanical Contractor

3DModel 2DDrawings

Desig

ner

Detailer

90

Risk: New Process, Old Contract?

Page 91: Technology, Data Capture, & the Mechanical Contractor

HandoverData

DesignInput

CoordinationInput

As-BuiltInput

CustomerInput

ProjectD

ata

Assumptions&Miscommunication

ContractRiskManagement

UnreliableData

Programing Design Coordination OperationsConstruction

91

Where Does the Data get Lost?

Page 92: Technology, Data Capture, & the Mechanical Contractor

TOOL

SHIFTINGTHEINDUSTRYPARADIGM

PEOPLE PROCESS

BIMisjustaTool1

ThisTool isonlyasgoodasthePeople usingIt

2

ThePeople canonlybeaseffectiveastheProcess allowsthemtobe

3

The Role of BIM in Design & Construction

Page 93: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

WHATHOW

WHY

Page 94: Technology, Data Capture, & the Mechanical Contractor

A Framework to Initiate Change

Page 95: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

Ideal State

Current State

Page 96: Technology, Data Capture, & the Mechanical Contractor

Disruptive Innovation Requires Balance

Digital Standards

Aligned Incentives

Lean Integrations

Page 97: Technology, Data Capture, & the Mechanical Contractor

How Do We Bridge the Gap? Industry Level

Page 98: Technology, Data Capture, & the Mechanical Contractor

TheBusinessValueofBIMtoOwners

http://i2sl.org/elibrary/documents/Business_Value_of_BIM_for_Owners_SMR_(2014).pdf

What BIM Data Means to Owners

Page 99: Technology, Data Capture, & the Mechanical Contractor

OwnersImpactonBIMStandards

http://i2sl.org/elibrary/documents/Business_Value_of_BIM_for_Owners_SMR_(2014).pdf

The Impact on Standards Adoption

Page 100: Technology, Data Capture, & the Mechanical Contractor

W.I.I.F.M.What’sInItForMe?

Discussion #1: Why Go Digital At All?

Page 101: Technology, Data Capture, & the Mechanical Contractor

Who’s Pushing the Adoption of BIM?

Page 102: Technology, Data Capture, & the Mechanical Contractor

Who has the Most to Gain from Integrated BIM?

Page 103: Technology, Data Capture, & the Mechanical Contractor

“It’smorelikely…thatnewfirmswithnewbusinessmodelsandnewareasoffocuswillleveragethefinancialandtechnologicalinnovationsthatwillchangethenatureofcompetition”

-ClaytonChristensen,1997

“Innovationisdrivenbytechnologiesthatenabletheriseofdisruptivebusinessmodels”

-BowerandChristensen,2000

Disrupt….or be Disrupted!

Page 104: Technology, Data Capture, & the Mechanical Contractor

Mechanical Firms are Leading the Way!

http://www.builtworlds.com/news/2016/6/13/mechanical-contractors-urged-to-seize-disruptive-opportunities

Page 105: Technology, Data Capture, & the Mechanical Contractor

End Users

Return on Investment

Implementation Certainty

Easy to Integrate

Maintain Budget

Executives

Managers

Easy to Use

Save Time

There is also an Internal Battle to be Addressed

Page 106: Technology, Data Capture, & the Mechanical Contractor

How Do We Bridge the Gap? Company Level

Page 107: Technology, Data Capture, & the Mechanical Contractor

Time

Value

CurrentState

DesiredState

ROIPoten

tial

TimetoAdopt

TimetoAdopt/Fail

LostROI

70% Source:JohnKotterInternational

Adoption Starts by Managing Expectations

Page 108: Technology, Data Capture, & the Mechanical Contractor

Assess Align Advance

Adoption of Requires Early Input

Page 109: Technology, Data Capture, & the Mechanical Contractor

Time

Value

CurrentState

IdealState

30%TimetoAdopt

ROIPoten

tial

TimetoAdopt/Fail

LostROI

70% Source:JohnKotterInternational

SharedDefinitionKeyPerformance

Indicators

A3 Workshops Provide Early Input

Page 110: Technology, Data Capture, & the Mechanical Contractor

Homework: Produce Your Own A3 Report

lost/stolentoolsandmaterialsonjobsitesresultin$30-40kinlostrevenueeveryyear

-Paperbasedcheck-in/check-outprocess-Manualentryintodatabase-Noawarenessofcurrentlocationofasset-Noaccountability

-Establishorganizationandaccountabilityduringassetrequestandpointoftransaction-BreakEvenROIwithin12-18months

-Currentprocessisbroken-Noincentivetorecorddata-ProjectManagersareencouragingbadbehavoir

- Incentivizetransparencyoverdeception- Mobileappmustbe‘easier’thanpreviousprocess(directuserfeedback)

- Workwithtechnologypartnerstobuildproofofconceptandtestwithusers- Iteratedevelopmentuntilenduserisconfidentinnewprocess- Scaleadoptionandmeasuretheresults

- Compareadoptionmetricsandkeyperformanceindicatorsagainstbaseline

- Studyhighandlowperformanceteamstoidentifylessonslearnedandshare

Page 111: Technology, Data Capture, & the Mechanical Contractor

www.bestppt.com

@nathancwood@SpectrumAEC