Team management

Organisation Development and Management Consultants

BUILDING EFFECTIVE MANAGEMENT TEAMS

Adom Baisie GharteyCharles Asare Bamfo

2012

Tower Exercise • Task -Build a tower with the following characteristics:-

tallest, widest, strongest, most beautiful and within shortest possible time

The Process-Teamwork at a Glance

The

ProductThe

TeamValues

The

The Goal

What is a team• A group of people interdependent on each

and working together within a given time frame to achieve set goals, objectives and results according agreed norms and procedures.

• Dyer (1984) defined a team as having two

or more people with a common goal, specific role assignments, and interdependence.

What is a team

• Guzzo and Dickson (1996) define a team as group made up of individuals who see themselves and who are seen by others as an entity, who are interdependent because of the tasks they perform as members of a group, who are embedded in one or more larger social systems e.g. community, organisation), and who perform tasks that affect others (such as customers, clients or co-workers)

Characteristics of Effective Teams:

• A shared goal• Agreed standards of performance• Well defined key result areas: outputs• Clear Roles• Values, Openness and Trust • Constructive conflict -engage in unfiltered

conflict around ideas• Support and warmth• Cooperation• Effective rules and procedures• Sound working practices

Characteristics of Effective Management Teams

• Appropriate Leadership• Appropriate group processes• Measurement systems –group members are

able to measure their outputs• Commitment to periodic evaluation of team

performance• Feedback systems • Training and Development-Coaching/capacity• External relations – Maintains healthy

relationships with the external environment

Characteristics of Effective Management Teams

• An awareness and interest in its own process and an examination of norms that are operating within the group

• Encouragement and free expression of differences in opinion

• Energy exerted towards problem solving• Balance of Roles that are shared to facilitate• Responsive to the changing needs of the team• Climate of trust• View of mistakes as a source of learning• Attractiveness to members

How do Great Teams Achieve Results?

• Right People-Right Team

• Clear Goals and strategy

• Presence of Process and Procedure

• Enduring Values • Well Defined and Strong

Relationships

• Beneficial Products and Services

The Right Management Team

The people who make things happenDiversity

Unique skillsRespect

Clear Goals

A shared view and understanding of what needs to be

done

Management Skills

Building Effective Management Team –Key Issues to Note

• Awareness of Teams dysfunction• Assess the team’s strengths and weaknesses• Set management team development goals• Apply to team/Change dysfunctional culture (i.e.

attitudes and behaviours, strategy, capacity, skills and Knowledge, Information)

• Coach and Build Capacity to support/change or reinforce attitudes and behaviours

• Share Lessons and Insights.

The Five Stars of Great Teams

1. Catalyst: Initiates programs and stimulate engagement

2. Inventor: Creates new concepts and solutions

3. Helper: Shares experiences and make connections

4. Analyst: Shares concerns and reservations

5. Doer: Implement concepts

1. Catalyst

Sets the context and atmosphere for group engagement

Initiates programs and provide strategic and tactical direction for team

Tends to be in senior management with decision making authority

Harnesses the creative capacity of all team members

2. Inventor

Comes up with new and unique ideas

Enjoys problem solving as a hobby

Stimulated by tackling a diverse range of challenges

Often does not fit into organized systems

3. HelperLikes working with other people’s ideas

Supports and improve on existing ideas

May lack capacity for original thought

Generally helps to build cohesion in a team

4. Analyst•Challenges ideas and concepts •Provides value by applying their analytical skills•Can sometimes dampen a team’s work with harsh criticism•Helps refine the teams concepts

5. DoerPrefers to work with practical solutions

Lays the groundwork to implement team concepts

Can get overwhelmed with too many ideas

Able to see projects to final output

5 Stars of an Effective Team

I have a project

idea

Wow! We can do it

many ways

Let’s go, Let’s go, Let’s go!!!

I am with you on it

Wait a minute, I have a

question

APPLICATION

• YOU ARE A SUPER STAR GO A MAKE A DIFFERENCE IN YOUR TEAM(S)

THANK YOU