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    PROJECT REPORT ON PERFORMANCE APPRAISAL

    AND TRAINING AND DEVELOPMENT

    IN

    in partial fulfilment of the requirements for

    MASTERS IN MANAGEMENT STUDIES

    (Two years Full Time) Degree course 2010-2012

    Miss Jonita Lasrado

    Roll No: 29

    Specialization: Human Resources

    University of Mumbai

    PTVAs Institute of Management Vile Parle East Mumbai 57

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    ACKNOWLEDGEMENT

    I express my profound sense of gratitude and sincere thanks to the

    management of OIL AND NATURAL GAS CORPORATION LTD for having

    offered me an opportunity to work on this project in their esteemed

    organization.

    I extend my special thanks to Mr. K. R. Narayanan, Manager (HR)

    who gave me a wonderful opportunity to select and work on the project and

    understand the challenges we face in our career path while dealing with

    people and complexities of the job.

    I would also express my sincere thanks to Ms Renuka Nair, Deputy

    Manager (HR), my mentor for her valuable guidance and inputs which helped

    me to select and focus my work on this project.

    JONITA LASRADO

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    1. EXECUTIVE SUMMARY

    OBJECTIVES OF TRAINING AND DEVELOPMENT

    To find out whether training sessions are beneficial to employees

    To find out which level of employees are imparted with a high

    preference in training.

    HYPOTHESIS

    Training sessions conducted are beneficial to employees

    Senior level employees are given high preference in training.

    RESEARCH METHODOLOGY

    PRIMARY DATA

    Questionnaire given to 70 employees of ONGC.

    Total Respondents- 70

    SECONDARY DATA

    Various Websites for training and development and Human resource

    management were referred and even the ONGC website was browsed. This

    helped me to gather the information related to my Project.

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    INTERPRETATION OF THE DATA

    64% of the employees agree that training organization considers

    training as a part of organizational strategy whereas 17% agree to

    some extent.

    57% of the employees believe that training sessions conducted are

    useful to them.

    38% of the employees feel that more training is given to senior staff.

    RECOMMNENDATIONS

    The training sessions should be well planned; the seatingarrangements and all other basic facilities should be properly

    provided to people attending the training session.

    Each and every employee in the organization should be equal

    opportunity for training according to their need so that they can

    improve their skills. To this end, a comprehensive database is

    required to be maintained to identify employees who did not receive

    any training during the past 2 years and to give them preference in

    forthcoming programmes.

    All the difficulties faced by the employees during the training session

    should be solved by the experts present during the training session.

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    INTRODUCTION OF

    ONGC

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    COMPANY PROFILE OF ONGC

    Type PSU

    Industry Oil and Gas

    Founded 14th August 1956

    Headquarters Dehradun

    Key People A.K. Hazarika, CMD

    Products PetroleumCrude oilAviation turbine fuel[ATF]Liquified petroleum gas[LPG]Superior kerosene oil[SKO]

    Natural gas

    Employees 32826 (2010)

    Website www.ongc.india.com

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    ONGCs VISION & MISSION

    To be global leader in integrated energy business through sustainable

    growth, knowledge excellence and exemplary governance practices.

    World Class

    Dedicated to excellence by leveraging competitive advantages in R&D

    and technology with involved people.

    Imbibe high standards of business ethics and Organizational values.

    Abiding commitment to safety, health and environment to enrich quality

    of community life.

    Foster a culture of trust, openness and mutual concern to make

    working a stimulating and challenging experience for our people.

    Strive for customer delight through quality products and services.

    Integrated In Energy Business

    Focus on domestic and international Oil and gas exploration and

    production business opportunities.

    Provide value linkages in other sectors of energy business.

    Create growth opportunities and maximize shareholder value.

    Dominant Indian Leadership

    Retain dominant position in Indian petroleum sector and enhance

    Indias energy availability.

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    HUMAN RESOURCE DEVELOPMENT IN ONGC

    ONGCs Human Resource Department is striving constantly to improve

    efficiency and morale of its workforce through its HR policies and practices.The HR Vision, Mission and Objective Statement of ONGC as mentioned

    below give clear indication of the companys resolve towards this goal.

    HR Vision

    To attain organizational excellence by developing and inspiring the true

    potential of companys human capital and providing opportunities for growth,

    well being and enrichment.

    HR Mission

    To create a value and knowledge based organization by inculcating a culture

    of learning, innovation and team working and aligning business priorities with

    aspiration of employees leading to a development of an empowered,

    responsive and competent human capital.

    HR objectives

    To develop and sustain core values

    To develop business leaders for tomorrow

    To provide job contentment through empowerment, accountability and

    responsibility

    To build and upgrade competencies through virtual learning ,

    opportunities for growth and providing challenges in job

    To foster a climate of creativity, innovation and enthusiasm

    To enhance the quality of life of employees and their families

    To inculcate higher understanding of SERVICE to a greater cause.

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    ONGC BRANCHES IN INDIA

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    TRAINING AND

    DEVELOPMENT IN

    ONGC

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    OBJECTIVES OF TRAINING AND DEVELOPMENT

    To find out whether training sessions are beneficial to employees

    To find out which level of employees are imparted with a highpreference in training.

    HYPOTHESIS

    Training sessions conducted are beneficial to employees

    Senior level employees are given high preference in training.

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    LITERATURE REVIEW

    INTRODUCTION TO TRAINING AND DEVELOPMENT

    Training is the act of increasing the knowledge and skills of an employee forperforming the job assigned to him. It is a short-term process. After an

    employee is selected, placed and introduced in an organization he must be

    provided with training facilities so that he can perform his job efficiently and

    effectively.

    Development is a long-term educational process utilizing an organized and

    systematic procedure by which managerial personnel learn conceptual and

    theoretical knowledge for general purpose. It covers not only those activities

    which improve job performance but also those activities which improves the

    personality of an employee

    TRADITIONAL AND MODERN APPROACH OF TRAINING AND

    DEVLOPMENT

    Traditional Approach Most of the organizations before never used to

    believe in training. They were holding the traditional view that managers are

    born and not made. There were also some views that training is a very costly

    affair and not worth. Organizations used to believe more in executive

    pinching. But now the scenario seems to be changing.

    Modern Approach- The modern approach oftraining and development is that

    Indian Organizations have realized the importance of corporate training.

    Training is now considered as more of retention tool than a cost. The training

    system in Indian Industry has been changed to create a smarter workforce

    and yield the best results.

    http://traininganddevelopment.naukrihub.com/training.htmlhttp://traininganddevelopment.naukrihub.com/training-development.htmlhttp://traininganddevelopment.naukrihub.com/training.htmlhttp://traininganddevelopment.naukrihub.com/training-development.html
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    PURPOSE OF TRAINING AND DEVELOPMENT

    The purpose of training and development are as follows:-

    To develop entrepreneurship and expertise par excellence throughtraining and retraining

    To prepare executives to meet the strategic business goals in the fast

    changing environment

    To create a learning environment in order to achieve a competitive

    edge

    To develop training tools and techniques to facilitate effective learning

    To organize interactive workshops in upstream industry areas.

    To strive for continuous improvement in all aspects

    To inculcate quality consciousness

    To cultivate creative and innovative thinking

    Developing multi-craft skills

    Preparing executives for career advancement

    Reducing gap between current and expected level of performance

    through systematic enrichment of knowledge, skills and attitudes.

    To impart training to all employees to motivate the towards

    actualization of their potential.

    METHODS OF TRAINING AND DEVELOPMENT

    On the job training/coaching

    This relates to formal training on the job. A worker becomes

    experienced on the job over time due to modification of job behaviours

    at the point of training or acquisition of skills.

    Induction/orientation

    This is carried out for new entrants on the job to make them familiar

    with the total corporate requirements like norms, ethics, values, rules

    and regulations.

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    ApprenticeshipA method of training where an unskilled person understudies a skilled

    person.

    Demonstration

    Teaching by example, whereby the skilled worker performs the job and

    the unskilled closely observes so as to understand the job.

    Vestibule

    This is done through industrial attachment for the purpose of skills and

    technology transfer. It is therefore achieved through placement of an

    individual within another area of relevant work or organization. The

    effect is the acquisition of practical and specialized skills.

    Formal Training

    A practical and theoretical teaching process which could be done within

    or outside an organization. When training is carried out inside an

    organization, it is called an in-house training. Off-house training is

    carried out in professionalized training areas like: Universities

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    PROBLEMS WHICH CAN BE SOLVED BY TRAINING AND

    DEVELOPMENT

    Training can solve a variety of manpower problems which militate against

    optimum productivity.

    Included are operating problems having a manpower component. These

    problems can emerge within any groups: except non-except, line and staff,

    unskilled, skilled, paraprofessional, professional and lower, middle and upper

    management.

    These problems differ in natures and yet all have a common denominator, the

    solution required individual to their appreciative backgrounds specific

    identifiable items of additional knowledge skill or understanding. Organization-

    wide, these problems include needs

    Increase productivity

    Improve the quality of work and raise morale

    Develop new skills, knowledge, understanding and attitudes.

    Use correctly new tools, machines, processes, methods or

    modifications thereof.

    Reduce waste, accidents, turnover, lateness, absenteeism, and other

    overhead costs.

    Implement new or changed policies or regulations.

    Fight obsolescence in skills, technologies, methods, products, markets,

    capital management etc

    Bring incumbents to that level of performance which meets [100

    percent of the time] the standard of performance for the job.

    Develop replacements, prepare people for advancement, improve

    manpower deployment and ensure continuity of leadership.

    Ensure the survival and growth of the organization.

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    TRAINING AND DEVELOPMENT IN ONGC

    An integral part of ONGCs employee centered policies is its thrust on

    knowledge up gradation and development. ONGC places topmost priority in

    the development of its HR through quality training. The aim is to equip the

    employees with the latest skills required to excel in there respective field of

    operations and to keep them abreast with the latest development in their own

    trades.

    As ONGC is itself a very large organization it makes sure that they provide a

    complete training programme to its employees so that there is overall

    development of the employees as well as the organization. Training is

    provided to the employees through ONGC ACADEMY, Institute of petroleum,

    safety, health and environment (IPSHEM), Institute of Drilling Technology

    (IDT), Regional Training centre at Panvel, Chennai and Vadodara., Institute of

    Gas, production and Technology (IOGPT).

    .

    The training institute of ONGC is committed to:

    Impart best-in-class training programmes to its employees

    Continuously evolve our training programme based on feedback from

    the participants.

    Providing best in infrastructure facilities for the training programmes

    Focusing training programmes on the emerging business opportunities

    of the corporation.

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    FUNCTIONS OF TRAINING INSTITUTES To survey existing workforce to identify present and future training

    requirements for professional and managerial excellence

    To prepare career linked training plans for officers keeping in view the

    job rotations in ONGC

    To prepare the annual training calendar for the company in

    consultation the Institute heads and Top Management/ Directors etc

    with respect to organizational requirements and individual perceptions.

    To prepare common training syllabi for programs to be conducted by

    IMD

    To conduct induction training and training for officers risen from ranks

    To conduct orientation programs for Geo-scientists and Engineers in

    emerging technologies

    To develop SC/ST and women personnel through special programs

    To co-ordinate training abroad To conduct training related to technology transfer

    Induction Training

    ONGC Academy specializes in Induction training for Graduate trainee

    includes General module, Multi-Disciplinary field familiarization training,Functional specialization through classroom lectures centers as well as

    through 4 week long on-the-job training at ONGCs work centers. There is

    also a Final evaluation session wherein employees have to make a

    presentation with respect to their job and a test is also conducted. Trainees

    emerging out of the Academy are well poised to take on the challenging tasks

    on difficult operational areas.

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    ASSESSMENT OF TRAINING NEEDS

    Workshop is organized where key executives or their representatives

    deliberates in details on all the training needs. Training needs are analyzed by

    an elaborate process of discussion and deliberations by the key executives.

    The training needs are communicated to ONGC Academy.

    Then ONGC Academy prepares the Training calendar for the whole year. The

    same is circulated to all the key executives. They in turn nominate the

    employees for the training based on the needs of the concerned employees

    and taking into consideration their job profile and past trainings. After the

    training sessions are over feedback is taken from the participants. The same

    is analyzed and deliberated upon for incorporating improvements for the next

    trainings.

    Training for middle level and senior level executives

    ONGC ACADEMY

    ONGC Academy is premier nodal agency for training and developing human

    resources. ONGC Academy has an experienced core and visiting external

    faculty from in- house, industry and top national institutes that possess

    specialization, experience, institutional affiliation and temperament. Training

    programs is as per the specific requirements catering to the fresh graduate

    trainees, middle and senior level corporate executives. Refresher, awareness

    and exposure courses in the field of geo-science, production and reservoir

    engineering, engineering technologies and managerial aspects for the

    national international oil companies are conducted regularly. Programme on

    joint ventures, negotiations, price risk analysis, cost reduction, advanced

    petroleum management etc are added features of the training curriculum.

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    INSTITUE OF PETROLEUM, HEALTH, SAFETY AND ENVIRONMAENT

    MANAGEEMENT (IPSHEM)

    It was established in 1989, with the objective of promoting standards of safety,

    health and environment in petroleum sector in India. The Institute is

    committed to upgrade and develop human resources with a view to minimize

    the overall risk to human life, damage to property, process and the

    environment.

    INSTITUTE OF DRILLING TECHNOLOGY (IDT)

    It was set up in 1978 at Dehradun. It is engaged in relentless effort in R & D

    and has rendered excellent services in the area of oil and gas well drilling

    technology. They provide advance technical knowledge through training. The

    Institute with highly qualified and experienced scientists and engineers carries

    out applied research in drilling related activities to achieve technical

    excellence.

    INSTITUTE OF OIL AND GAS PRODUCTION TECHNOLOGY (IOGPT)

    It was established in 1984 at Panvel. The objective was to improve to improve

    the economics of operations and boost indigenous hydrocarbon production.

    This is the first institute in the country to provide integrated R & D support to

    the entire spectrum of oil and gas production. The Institute has the distinction

    of providing specialized training to production engineers. IOGPT offers

    specialized training courses in all the areas of oil and gas production,

    processing and transportation for technologists and engineers. The Institute

    has all the state of the art training facilities like classrooms, meeting rooms,

    information centre.

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    TRAINING PROGRAMMES IN ONGC

    Common for all Discipline Management Development/

    Quality Management Programmes

    Executives Advanced Management Programmes

    Senior management programmes

    Corporate Governance Leadership Programmes

    Basic Regulations for principles employees training for corporate

    responsibilities

    Excellence through SMET, HOLSYM and Yoga Techniques

    Global Managers

    Skills and competencies to achieve Goals

    Transformational leadership and organizational building

    Skill Up gradation Programme for Non GTs

    Outbound workshop on team building, leadership and interpersonal

    skills

    Safety Programmes

    Mandatory Safety Training for Offshore Employees, like HUET

    (Helicopter underwater Escape Training), SAS (Survival at Sea)

    Fire Fighting and First Aid

    Safe Chemical Handling

    St. John Ambulance First Aid Training

    Personal Safety & Social Responsibility

    Fire prevention & First Fight

    Personal Survival technical

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    Elementary First Aid (EFA)

    Health & Safety Awareness

    Personal Safety & Social Responsibility (PSSR)

    Quality, Health, Safety, Environment (QHSE) Awareness & Procedures

    Health Programmes

    Positive Health Development

    Occupation Health

    Positive Habits for effective Stress Management

    Health Awareness

    Women Empowerment and Positive Health

    Positive Health & Dietary habits

    Naturopathy & Yoga

    Personality Development Training

    Programmes for HR (Soft Skills)

    Self Development, Team Building & Group Dynamics

    Empowerment of Women Employees, Self Development, Group

    Dynamics & Changing Mind Set

    Presentation Skills

    Communication Skills

    Women Empowerment & Positive Health

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    RESEARCH

    METHODOLOGY

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    RESEARCH METHODOLOGY

    Meaning of Research Methodology

    Research is a procedure of logical and systematic application of the

    fundamentals of science to the general and overall questions of a study and

    scientific technique which provide precise tools, specific procedure and

    technical rather than philosophical means for getting and ordering the data

    prior to their logical analysis and manipulation. Different type of research

    designs is available depending upon the nature of research project,

    availability of able manpower and circumstances.

    Data Collection Methods

    The source of data includes primary and secondary data sources.

    Primary Sources: Primary data has been collected directly from

    sample respondents through questionnaire.

    Sample Size- 70 employees

    Secondary Sources: Various Websites for performance appraisal,

    training and development and Human resource management were

    referred and even the ONGC website was browsed. This helped me to

    gather the information related to my Project.

    Research Instrument: Research instrument used for the primary data

    collection is Questionnaire.

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    DATA ANALYSIS AND

    INTERPRETATION

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    DATA ANALYSIS AND INTERPRETATION

    1. Your Organization considers training as a part of organizational

    strategy. Do you agree with this statement?

    Training as Organisational Strategy

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Strongly Agree 8 11.4 11.4 11.4

    Agree 45 64.3 64.3 75.7

    Somewhat

    Agree

    12 17.1 17.1 92.9

    Disagree 5 7.1 7.1 100.0

    Total 70 100.0 100.0

    8

    45

    12

    5

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    S t ro ng ly A g ree A gree S om e wha t A gree D is agree

    Series

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    64% of the employees agree that training is considered as a

    organisational strategy.

    2. The training sessions conducted in your organization is useful.

    Do you agree with this statement?

    Is training session useful

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Strongly Agree 13 18.6 18.6 18.6

    Agree 40 57.1 57.1 75.7

    Somewhat

    Agree

    16 22.9 22.9 98.6

    Disagree 1 1.4 1.4 100.0

    Total 70 100.0 100.0

    13

    40

    16

    1

    0

    5

    10

    15

    20

    25

    30

    35

    40

    S t ro ngly A gre e A gree S om e wha t A gree D is agree

    Series

    57% of the employees agree that training sessions conducted are

    useful to them.

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    3. To whom training is given more in organization?

    Training given to whom in the organisation

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Senior staff 27 38.6 38.6 38.6

    Junior staff 10 14.3 14.3 52.9

    New staff 21 30.0 30.0 82.9

    All employees who are

    in need

    11 15.7 15.7 98.6

    All of the above 1 1.4 1.4 100.0

    Total 70 100.0 100.0

    27

    10

    21

    11

    1

    0

    5

    10

    15

    20

    25

    30

    Senior St aff Junior St aff New Staff A ll em olyees

    who need

    A ll th e

    A bo ve

    Series

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    38% of the employees are of the opinion that training is given to senior

    staff whereas 30% of the employees said that training is given to new

    staff.

    4. Enough practice is given for us during training session? Do you

    agree with this statement?

    Practise given during training session

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Strongly Agree 4 5.7 5.7 5.7

    Agree 32 45.7 45.7 51.4

    Somewhat

    Agree

    25 35.7 35.7 87.1

    Disagree 9 12.9 12.9 100.0

    Total 70 100.0 100.0

    4

    32

    25

    9

    0

    5

    10

    15

    20

    25

    30

    35

    S t ro ngly A g re e A gree S om ew hat A gree D is agree

    Series

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    45% of the employees agree that enough practise is given during

    training session whereas 12% disagree with the above statement.

    5. What method of training is normally used in your organization?

    Method of training

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Job rotation 7 10.0 10.0 10.0

    External training 15 21.4 21.4 31.4

    Conference discussion 5 7.1 7.1 38.6

    Programmed

    Instruction

    12 17.1 17.1 55.7

    All the Above 31 44.3 44.3 100.0

    Total 70 100.0 100.0

    7

    15

    5

    12

    31

    0

    5

    10

    15

    20

    25

    30

    35

    Job Rotation External

    Training

    Conference

    Discussions

    Programmed

    Instruction

    Al l the Above

    Series1

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    21% of the employees are given external training, 10% of the employees

    are given job rotation whereas 44% of the employees are given different

    types of training like job rotation, external training, conference

    discussion etc.

    6. Comment on the degree to which the training objectives are met

    during the training sessions?

    Whether training objectives are met

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid All the objectives are

    met

    9 12.9 12.9 12.9

    Some objectives aremet

    40 57.1 57.1 70.0

    Met according to need 19 27.1 27.1 97.1

    None of the objectives

    are met

    2 2.9 2.9 100.0

    Total 70 100.0 100.0

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    9

    40

    19

    2

    0

    5

    10

    15

    20

    25

    30

    35

    40

    A ll the

    objectives are

    m et

    Som e objectives

    are met

    Met according to

    need

    None of the

    objectives are

    m et

    Series

    57% of the employees have said that some of the objectives are met

    whereas only 12% of the employees are of the opinion that all their

    objectives are fulfilled

    7. The time duration given for training period is?

    Duration of the training

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Sufficient 34 48.6 48.6 48.6

    To be extended 14 20.0 20.0 68.6

    To be

    Shortened

    2 2.9 2.9 71.4

    Manageable 20 28.6 28.6 100.0

    Total 70 100.0 100.0

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    34

    14

    2

    20

    0

    5

    10

    15

    20

    25

    30

    35

    Suffic ient To be extended To be shortened Manageable

    Series

    48% of the employees feel that time duration provided for training

    session is sufficient only 2% of the employees think that duration needs

    to be shortened.

    8. What are all important barriers to Training and Development?

    Barriers to Training

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Time 28 40.0 40.0 40.0

    Money 4 5.7 5.7 45.7

    Lack of interest by staff 24 34.3 34.3 80.0

    Non availability of

    skilled trainer

    10 14.3 14.3 94.3

    none 4 5.7 5.7 100.0

    Total 70 100.0 100.0

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    28

    4

    24

    10

    4

    0

    5

    10

    15

    20

    25

    30

    Tim e M o ne y L ac k of

    Interest by

    Staff

    Non

    A vailabi li ty of

    Skil led

    Labour

    No

    Complaints

    Series

    40% of the employees are of the opinion that time is the most important

    barrier whereas 34% of the employees feel lack of interest by employees

    is the barrier in training.

    9. What are the general complaints about the training session?

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    General complaints about training by the employees

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Too many gaps

    between the sessions

    17 24.3 24.3 24.3

    Training sessions are

    unplanned

    25 35.7 35.7 60.0

    Take away precious

    time of employees

    6 8.6 8.6 68.6

    Boring and not useful 9 12.9 12.9 81.4

    none 13 18.6 18.6 100.0

    Total 70 100.0 100.0

    17

    25

    6

    9

    13

    0

    5

    10

    15

    20

    25

    Too m any

    gaps

    between the

    sessions

    Training

    sessions

    are

    unplanned

    Take away

    precious

    time of

    employees

    Boring and

    not us eful

    No

    complaints

    Series

    35% of the employees feel that training sessions are unplanned whereas24% of the employees feel that there are too many gaps between

    training sessions.

    10.What training and development do you need to make your careeraspirations to come true?

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    Type of training needed

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Leadership Training 36 51.4 51.4 51.4

    External degree study 17 24.3 24.3 75.7

    Formal meeting

    procedures

    5 7.1 7.1 82.9

    Others 12 17.1 17.1 100.0

    Total 70 100.0 100.0

    36

    17

    5

    12

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Leadership

    Training

    Ex ternal degree

    study

    Formal meeting

    procedures

    Others

    Series

    36 employees feel that training with respect to leadership should be

    introduced whereas 12 employees have suggested different methods

    like Assignment based, new advancement, new technology training,

    basic training related to respective field, software related training, job

    oriented training etc

    11.Have you ever come across any problem during the training

    session conducted in your organization?

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    Problem faced during training session by the employees

    Frequency Percent Valid Percent

    Cumulative

    Percent

    Valid Yes 13 18.6 18.6 18.6

    No 57 81.4 81.4 100.0

    Total 70 100.0 100.0

    Yes

    19%

    No

    81%

    Yes

    No

    81% of the employees have never faced any trouble or problem

    during the training session whereas 19% of the employees faced

    some or the other problems. Some of the problems faced by the

    employees are duration is too short for training, training schedule

    and content was not managed properly during the training

    session, queries are not addressed by experts, system failures,

    unplanned sitting arrangements, sometimes topics are not

    relevant with the course material etc.

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    RECOMMENDATIONS

    RECOMMENDATIONS

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    Training process requires proper planning and preparation to avoid wasting

    valuable employee time and investment in training resources.

    1. Training can be made effective by making learning as one of the

    fundamental values of the company. This philosophy should percolate

    down to all employees in the organization.

    2. It should be ensured that there is proper linkage among organizational,

    operational and individual training needs

    3. Communication plays an important role. It is essential that the trainer

    effectively communicates the objectives and program outline to the

    employees attending the training session.

    4. Feedback may also be taken from the employees about the training

    session. It may help the organization to conduct training session more

    effectively keeping in mind the employees needs.

    5. The training sessions should be well planned; the seating

    arrangements and all other basic facilities should be properly provided

    to people attending the training session. All the difficulties faced by the

    employees during the training session should be solved by the experts

    present during the training session.

    6. The training sessions can be made interesting for the employees like

    for example the employees should be given the opportunity to interact

    with other employees attending the training session. The employees

    can be given a particular topic for discussion. When employees have a

    discussion among themselves new and innovative ideas come into

    picture. These new ideas may be implemented which may be beneficial

    for the organization.

    7. Each and every employee in the organization should be equal

    opportunity for training according to their need so that they can improve

    their skills. To this end, a comprehensive database is required to be

    maintained to identify employees who did not receive any training

    during the past 2 years and to give them preference in forthcoming

    programmes.

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    LIMITATIONS,

    CONCLUSION AND

    BIBILOGRAPHY

    LIMITATIONS OF THE STUDY

    The sample that I took does not represent the whole population, as thenumbers of employees were very large.

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    Time constraint is also one of the limitation.

    CONCLUSION

    ONGC provides induction training to its new employees in ONGC ACADEMY.

    This helps the new employees to inculcate work culture of the organization.

    And different kinds of training are given to all employees from time to time

    according to their need.

    ONGC is a good example of how it cares for its employees. Efforts are taken

    on the part of organization so that all the employees get required skills and

    efficiency so that they can fulfill their responsibilities as per organizational

    needs.

    BIBILOGRAPHY

    HR Manual ONGC

    www.ongcindia.com

    www.google.com

    QUESTIONNAIRE COPY OF THE PROJECT

    http://www.ongcindia.com/http://www.google.com/http://www.ongcindia.com/http://www.google.com/
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    1. Your Organisation considers training as a part of organisational strategy.

    Do you agree with this statement?

    Strongly Agree

    Agree

    Somewhat agree

    Disagree

    2. To whom training is given more in organization?

    Senior staff

    Junior staff

    New staff

    All employees who need training

    3. Enough practice is given for us during training session. Do you agree with

    this statement?

    Strongly Agree

    Agree

    Somewhat Agree

    Disagree

    4. The training sessions conducted in your organization is useful. Do you

    agree with this statement?

    Strongly Agree

    Agree

    Somewhat agree

    Disagree

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    5. What training and development you need to make your career aspirations

    true?

    Leadership training

    External degree study

    Formal meeting procedures

    Other (please specify)

    6. What are the general complaints of training session?

    Too many gaps between the sessions

    Training sessions are unplanned

    Take away precious time of employees

    Boring and not useful

    No complaints

    7. The time duration given for training is?

    Sufficient

    To be extended

    To be shortened

    Manageable

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    8. Comment on the degree to which training objectives are met during training

    sessions

    All the objectives are met

    Some objectives are met

    Met according to need

    None of the objectives are met

    9. Have you ever come across any problem during the training session

    conducted in your organization?

    Yes

    No

    If Yes, what is the problem, what are the relevant steps taken to solve

    the problem

    10. What mode of training is normally used?

    Job rotation

    External training

    Conference discussion

    Programmed instruction

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    All the above

    11. What are all important barriers to Training and development?

    Time

    Money

    Lack of interest

    Non availability of skilled trainer

    No complaints.