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PROJECT REPORT ON PERFORMANCE APPRAISAL
AND TRAINING AND DEVELOPMENT
IN
in partial fulfilment of the requirements for
MASTERS IN MANAGEMENT STUDIES
(Two years Full Time) Degree course 2010-2012
Miss Jonita Lasrado
Roll No: 29
Specialization: Human Resources
University of Mumbai
PTVAs Institute of Management Vile Parle East Mumbai 57
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ACKNOWLEDGEMENT
I express my profound sense of gratitude and sincere thanks to the
management of OIL AND NATURAL GAS CORPORATION LTD for having
offered me an opportunity to work on this project in their esteemed
organization.
I extend my special thanks to Mr. K. R. Narayanan, Manager (HR)
who gave me a wonderful opportunity to select and work on the project and
understand the challenges we face in our career path while dealing with
people and complexities of the job.
I would also express my sincere thanks to Ms Renuka Nair, Deputy
Manager (HR), my mentor for her valuable guidance and inputs which helped
me to select and focus my work on this project.
JONITA LASRADO
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1. EXECUTIVE SUMMARY
OBJECTIVES OF TRAINING AND DEVELOPMENT
To find out whether training sessions are beneficial to employees
To find out which level of employees are imparted with a high
preference in training.
HYPOTHESIS
Training sessions conducted are beneficial to employees
Senior level employees are given high preference in training.
RESEARCH METHODOLOGY
PRIMARY DATA
Questionnaire given to 70 employees of ONGC.
Total Respondents- 70
SECONDARY DATA
Various Websites for training and development and Human resource
management were referred and even the ONGC website was browsed. This
helped me to gather the information related to my Project.
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INTERPRETATION OF THE DATA
64% of the employees agree that training organization considers
training as a part of organizational strategy whereas 17% agree to
some extent.
57% of the employees believe that training sessions conducted are
useful to them.
38% of the employees feel that more training is given to senior staff.
RECOMMNENDATIONS
The training sessions should be well planned; the seatingarrangements and all other basic facilities should be properly
provided to people attending the training session.
Each and every employee in the organization should be equal
opportunity for training according to their need so that they can
improve their skills. To this end, a comprehensive database is
required to be maintained to identify employees who did not receive
any training during the past 2 years and to give them preference in
forthcoming programmes.
All the difficulties faced by the employees during the training session
should be solved by the experts present during the training session.
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INTRODUCTION OF
ONGC
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COMPANY PROFILE OF ONGC
Type PSU
Industry Oil and Gas
Founded 14th August 1956
Headquarters Dehradun
Key People A.K. Hazarika, CMD
Products PetroleumCrude oilAviation turbine fuel[ATF]Liquified petroleum gas[LPG]Superior kerosene oil[SKO]
Natural gas
Employees 32826 (2010)
Website www.ongc.india.com
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ONGCs VISION & MISSION
To be global leader in integrated energy business through sustainable
growth, knowledge excellence and exemplary governance practices.
World Class
Dedicated to excellence by leveraging competitive advantages in R&D
and technology with involved people.
Imbibe high standards of business ethics and Organizational values.
Abiding commitment to safety, health and environment to enrich quality
of community life.
Foster a culture of trust, openness and mutual concern to make
working a stimulating and challenging experience for our people.
Strive for customer delight through quality products and services.
Integrated In Energy Business
Focus on domestic and international Oil and gas exploration and
production business opportunities.
Provide value linkages in other sectors of energy business.
Create growth opportunities and maximize shareholder value.
Dominant Indian Leadership
Retain dominant position in Indian petroleum sector and enhance
Indias energy availability.
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HUMAN RESOURCE DEVELOPMENT IN ONGC
ONGCs Human Resource Department is striving constantly to improve
efficiency and morale of its workforce through its HR policies and practices.The HR Vision, Mission and Objective Statement of ONGC as mentioned
below give clear indication of the companys resolve towards this goal.
HR Vision
To attain organizational excellence by developing and inspiring the true
potential of companys human capital and providing opportunities for growth,
well being and enrichment.
HR Mission
To create a value and knowledge based organization by inculcating a culture
of learning, innovation and team working and aligning business priorities with
aspiration of employees leading to a development of an empowered,
responsive and competent human capital.
HR objectives
To develop and sustain core values
To develop business leaders for tomorrow
To provide job contentment through empowerment, accountability and
responsibility
To build and upgrade competencies through virtual learning ,
opportunities for growth and providing challenges in job
To foster a climate of creativity, innovation and enthusiasm
To enhance the quality of life of employees and their families
To inculcate higher understanding of SERVICE to a greater cause.
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ONGC BRANCHES IN INDIA
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TRAINING AND
DEVELOPMENT IN
ONGC
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OBJECTIVES OF TRAINING AND DEVELOPMENT
To find out whether training sessions are beneficial to employees
To find out which level of employees are imparted with a highpreference in training.
HYPOTHESIS
Training sessions conducted are beneficial to employees
Senior level employees are given high preference in training.
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LITERATURE REVIEW
INTRODUCTION TO TRAINING AND DEVELOPMENT
Training is the act of increasing the knowledge and skills of an employee forperforming the job assigned to him. It is a short-term process. After an
employee is selected, placed and introduced in an organization he must be
provided with training facilities so that he can perform his job efficiently and
effectively.
Development is a long-term educational process utilizing an organized and
systematic procedure by which managerial personnel learn conceptual and
theoretical knowledge for general purpose. It covers not only those activities
which improve job performance but also those activities which improves the
personality of an employee
TRADITIONAL AND MODERN APPROACH OF TRAINING AND
DEVLOPMENT
Traditional Approach Most of the organizations before never used to
believe in training. They were holding the traditional view that managers are
born and not made. There were also some views that training is a very costly
affair and not worth. Organizations used to believe more in executive
pinching. But now the scenario seems to be changing.
Modern Approach- The modern approach oftraining and development is that
Indian Organizations have realized the importance of corporate training.
Training is now considered as more of retention tool than a cost. The training
system in Indian Industry has been changed to create a smarter workforce
and yield the best results.
http://traininganddevelopment.naukrihub.com/training.htmlhttp://traininganddevelopment.naukrihub.com/training-development.htmlhttp://traininganddevelopment.naukrihub.com/training.htmlhttp://traininganddevelopment.naukrihub.com/training-development.html8/2/2019 t and d Project Ongc Sip
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PURPOSE OF TRAINING AND DEVELOPMENT
The purpose of training and development are as follows:-
To develop entrepreneurship and expertise par excellence throughtraining and retraining
To prepare executives to meet the strategic business goals in the fast
changing environment
To create a learning environment in order to achieve a competitive
edge
To develop training tools and techniques to facilitate effective learning
To organize interactive workshops in upstream industry areas.
To strive for continuous improvement in all aspects
To inculcate quality consciousness
To cultivate creative and innovative thinking
Developing multi-craft skills
Preparing executives for career advancement
Reducing gap between current and expected level of performance
through systematic enrichment of knowledge, skills and attitudes.
To impart training to all employees to motivate the towards
actualization of their potential.
METHODS OF TRAINING AND DEVELOPMENT
On the job training/coaching
This relates to formal training on the job. A worker becomes
experienced on the job over time due to modification of job behaviours
at the point of training or acquisition of skills.
Induction/orientation
This is carried out for new entrants on the job to make them familiar
with the total corporate requirements like norms, ethics, values, rules
and regulations.
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ApprenticeshipA method of training where an unskilled person understudies a skilled
person.
Demonstration
Teaching by example, whereby the skilled worker performs the job and
the unskilled closely observes so as to understand the job.
Vestibule
This is done through industrial attachment for the purpose of skills and
technology transfer. It is therefore achieved through placement of an
individual within another area of relevant work or organization. The
effect is the acquisition of practical and specialized skills.
Formal Training
A practical and theoretical teaching process which could be done within
or outside an organization. When training is carried out inside an
organization, it is called an in-house training. Off-house training is
carried out in professionalized training areas like: Universities
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PROBLEMS WHICH CAN BE SOLVED BY TRAINING AND
DEVELOPMENT
Training can solve a variety of manpower problems which militate against
optimum productivity.
Included are operating problems having a manpower component. These
problems can emerge within any groups: except non-except, line and staff,
unskilled, skilled, paraprofessional, professional and lower, middle and upper
management.
These problems differ in natures and yet all have a common denominator, the
solution required individual to their appreciative backgrounds specific
identifiable items of additional knowledge skill or understanding. Organization-
wide, these problems include needs
Increase productivity
Improve the quality of work and raise morale
Develop new skills, knowledge, understanding and attitudes.
Use correctly new tools, machines, processes, methods or
modifications thereof.
Reduce waste, accidents, turnover, lateness, absenteeism, and other
overhead costs.
Implement new or changed policies or regulations.
Fight obsolescence in skills, technologies, methods, products, markets,
capital management etc
Bring incumbents to that level of performance which meets [100
percent of the time] the standard of performance for the job.
Develop replacements, prepare people for advancement, improve
manpower deployment and ensure continuity of leadership.
Ensure the survival and growth of the organization.
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TRAINING AND DEVELOPMENT IN ONGC
An integral part of ONGCs employee centered policies is its thrust on
knowledge up gradation and development. ONGC places topmost priority in
the development of its HR through quality training. The aim is to equip the
employees with the latest skills required to excel in there respective field of
operations and to keep them abreast with the latest development in their own
trades.
As ONGC is itself a very large organization it makes sure that they provide a
complete training programme to its employees so that there is overall
development of the employees as well as the organization. Training is
provided to the employees through ONGC ACADEMY, Institute of petroleum,
safety, health and environment (IPSHEM), Institute of Drilling Technology
(IDT), Regional Training centre at Panvel, Chennai and Vadodara., Institute of
Gas, production and Technology (IOGPT).
.
The training institute of ONGC is committed to:
Impart best-in-class training programmes to its employees
Continuously evolve our training programme based on feedback from
the participants.
Providing best in infrastructure facilities for the training programmes
Focusing training programmes on the emerging business opportunities
of the corporation.
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FUNCTIONS OF TRAINING INSTITUTES To survey existing workforce to identify present and future training
requirements for professional and managerial excellence
To prepare career linked training plans for officers keeping in view the
job rotations in ONGC
To prepare the annual training calendar for the company in
consultation the Institute heads and Top Management/ Directors etc
with respect to organizational requirements and individual perceptions.
To prepare common training syllabi for programs to be conducted by
IMD
To conduct induction training and training for officers risen from ranks
To conduct orientation programs for Geo-scientists and Engineers in
emerging technologies
To develop SC/ST and women personnel through special programs
To co-ordinate training abroad To conduct training related to technology transfer
Induction Training
ONGC Academy specializes in Induction training for Graduate trainee
includes General module, Multi-Disciplinary field familiarization training,Functional specialization through classroom lectures centers as well as
through 4 week long on-the-job training at ONGCs work centers. There is
also a Final evaluation session wherein employees have to make a
presentation with respect to their job and a test is also conducted. Trainees
emerging out of the Academy are well poised to take on the challenging tasks
on difficult operational areas.
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ASSESSMENT OF TRAINING NEEDS
Workshop is organized where key executives or their representatives
deliberates in details on all the training needs. Training needs are analyzed by
an elaborate process of discussion and deliberations by the key executives.
The training needs are communicated to ONGC Academy.
Then ONGC Academy prepares the Training calendar for the whole year. The
same is circulated to all the key executives. They in turn nominate the
employees for the training based on the needs of the concerned employees
and taking into consideration their job profile and past trainings. After the
training sessions are over feedback is taken from the participants. The same
is analyzed and deliberated upon for incorporating improvements for the next
trainings.
Training for middle level and senior level executives
ONGC ACADEMY
ONGC Academy is premier nodal agency for training and developing human
resources. ONGC Academy has an experienced core and visiting external
faculty from in- house, industry and top national institutes that possess
specialization, experience, institutional affiliation and temperament. Training
programs is as per the specific requirements catering to the fresh graduate
trainees, middle and senior level corporate executives. Refresher, awareness
and exposure courses in the field of geo-science, production and reservoir
engineering, engineering technologies and managerial aspects for the
national international oil companies are conducted regularly. Programme on
joint ventures, negotiations, price risk analysis, cost reduction, advanced
petroleum management etc are added features of the training curriculum.
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INSTITUE OF PETROLEUM, HEALTH, SAFETY AND ENVIRONMAENT
MANAGEEMENT (IPSHEM)
It was established in 1989, with the objective of promoting standards of safety,
health and environment in petroleum sector in India. The Institute is
committed to upgrade and develop human resources with a view to minimize
the overall risk to human life, damage to property, process and the
environment.
INSTITUTE OF DRILLING TECHNOLOGY (IDT)
It was set up in 1978 at Dehradun. It is engaged in relentless effort in R & D
and has rendered excellent services in the area of oil and gas well drilling
technology. They provide advance technical knowledge through training. The
Institute with highly qualified and experienced scientists and engineers carries
out applied research in drilling related activities to achieve technical
excellence.
INSTITUTE OF OIL AND GAS PRODUCTION TECHNOLOGY (IOGPT)
It was established in 1984 at Panvel. The objective was to improve to improve
the economics of operations and boost indigenous hydrocarbon production.
This is the first institute in the country to provide integrated R & D support to
the entire spectrum of oil and gas production. The Institute has the distinction
of providing specialized training to production engineers. IOGPT offers
specialized training courses in all the areas of oil and gas production,
processing and transportation for technologists and engineers. The Institute
has all the state of the art training facilities like classrooms, meeting rooms,
information centre.
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TRAINING PROGRAMMES IN ONGC
Common for all Discipline Management Development/
Quality Management Programmes
Executives Advanced Management Programmes
Senior management programmes
Corporate Governance Leadership Programmes
Basic Regulations for principles employees training for corporate
responsibilities
Excellence through SMET, HOLSYM and Yoga Techniques
Global Managers
Skills and competencies to achieve Goals
Transformational leadership and organizational building
Skill Up gradation Programme for Non GTs
Outbound workshop on team building, leadership and interpersonal
skills
Safety Programmes
Mandatory Safety Training for Offshore Employees, like HUET
(Helicopter underwater Escape Training), SAS (Survival at Sea)
Fire Fighting and First Aid
Safe Chemical Handling
St. John Ambulance First Aid Training
Personal Safety & Social Responsibility
Fire prevention & First Fight
Personal Survival technical
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Elementary First Aid (EFA)
Health & Safety Awareness
Personal Safety & Social Responsibility (PSSR)
Quality, Health, Safety, Environment (QHSE) Awareness & Procedures
Health Programmes
Positive Health Development
Occupation Health
Positive Habits for effective Stress Management
Health Awareness
Women Empowerment and Positive Health
Positive Health & Dietary habits
Naturopathy & Yoga
Personality Development Training
Programmes for HR (Soft Skills)
Self Development, Team Building & Group Dynamics
Empowerment of Women Employees, Self Development, Group
Dynamics & Changing Mind Set
Presentation Skills
Communication Skills
Women Empowerment & Positive Health
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RESEARCH
METHODOLOGY
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RESEARCH METHODOLOGY
Meaning of Research Methodology
Research is a procedure of logical and systematic application of the
fundamentals of science to the general and overall questions of a study and
scientific technique which provide precise tools, specific procedure and
technical rather than philosophical means for getting and ordering the data
prior to their logical analysis and manipulation. Different type of research
designs is available depending upon the nature of research project,
availability of able manpower and circumstances.
Data Collection Methods
The source of data includes primary and secondary data sources.
Primary Sources: Primary data has been collected directly from
sample respondents through questionnaire.
Sample Size- 70 employees
Secondary Sources: Various Websites for performance appraisal,
training and development and Human resource management were
referred and even the ONGC website was browsed. This helped me to
gather the information related to my Project.
Research Instrument: Research instrument used for the primary data
collection is Questionnaire.
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DATA ANALYSIS AND
INTERPRETATION
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DATA ANALYSIS AND INTERPRETATION
1. Your Organization considers training as a part of organizational
strategy. Do you agree with this statement?
Training as Organisational Strategy
Frequency Percent Valid Percent
Cumulative
Percent
Valid Strongly Agree 8 11.4 11.4 11.4
Agree 45 64.3 64.3 75.7
Somewhat
Agree
12 17.1 17.1 92.9
Disagree 5 7.1 7.1 100.0
Total 70 100.0 100.0
8
45
12
5
0
5
10
15
20
25
30
35
40
45
S t ro ng ly A g ree A gree S om e wha t A gree D is agree
Series
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64% of the employees agree that training is considered as a
organisational strategy.
2. The training sessions conducted in your organization is useful.
Do you agree with this statement?
Is training session useful
Frequency Percent Valid Percent
Cumulative
Percent
Valid Strongly Agree 13 18.6 18.6 18.6
Agree 40 57.1 57.1 75.7
Somewhat
Agree
16 22.9 22.9 98.6
Disagree 1 1.4 1.4 100.0
Total 70 100.0 100.0
13
40
16
1
0
5
10
15
20
25
30
35
40
S t ro ngly A gre e A gree S om e wha t A gree D is agree
Series
57% of the employees agree that training sessions conducted are
useful to them.
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3. To whom training is given more in organization?
Training given to whom in the organisation
Frequency Percent Valid Percent
Cumulative
Percent
Valid Senior staff 27 38.6 38.6 38.6
Junior staff 10 14.3 14.3 52.9
New staff 21 30.0 30.0 82.9
All employees who are
in need
11 15.7 15.7 98.6
All of the above 1 1.4 1.4 100.0
Total 70 100.0 100.0
27
10
21
11
1
0
5
10
15
20
25
30
Senior St aff Junior St aff New Staff A ll em olyees
who need
A ll th e
A bo ve
Series
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38% of the employees are of the opinion that training is given to senior
staff whereas 30% of the employees said that training is given to new
staff.
4. Enough practice is given for us during training session? Do you
agree with this statement?
Practise given during training session
Frequency Percent Valid Percent
Cumulative
Percent
Valid Strongly Agree 4 5.7 5.7 5.7
Agree 32 45.7 45.7 51.4
Somewhat
Agree
25 35.7 35.7 87.1
Disagree 9 12.9 12.9 100.0
Total 70 100.0 100.0
4
32
25
9
0
5
10
15
20
25
30
35
S t ro ngly A g re e A gree S om ew hat A gree D is agree
Series
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45% of the employees agree that enough practise is given during
training session whereas 12% disagree with the above statement.
5. What method of training is normally used in your organization?
Method of training
Frequency Percent Valid Percent
Cumulative
Percent
Valid Job rotation 7 10.0 10.0 10.0
External training 15 21.4 21.4 31.4
Conference discussion 5 7.1 7.1 38.6
Programmed
Instruction
12 17.1 17.1 55.7
All the Above 31 44.3 44.3 100.0
Total 70 100.0 100.0
7
15
5
12
31
0
5
10
15
20
25
30
35
Job Rotation External
Training
Conference
Discussions
Programmed
Instruction
Al l the Above
Series1
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21% of the employees are given external training, 10% of the employees
are given job rotation whereas 44% of the employees are given different
types of training like job rotation, external training, conference
discussion etc.
6. Comment on the degree to which the training objectives are met
during the training sessions?
Whether training objectives are met
Frequency Percent Valid Percent
Cumulative
Percent
Valid All the objectives are
met
9 12.9 12.9 12.9
Some objectives aremet
40 57.1 57.1 70.0
Met according to need 19 27.1 27.1 97.1
None of the objectives
are met
2 2.9 2.9 100.0
Total 70 100.0 100.0
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9
40
19
2
0
5
10
15
20
25
30
35
40
A ll the
objectives are
m et
Som e objectives
are met
Met according to
need
None of the
objectives are
m et
Series
57% of the employees have said that some of the objectives are met
whereas only 12% of the employees are of the opinion that all their
objectives are fulfilled
7. The time duration given for training period is?
Duration of the training
Frequency Percent Valid Percent
Cumulative
Percent
Valid Sufficient 34 48.6 48.6 48.6
To be extended 14 20.0 20.0 68.6
To be
Shortened
2 2.9 2.9 71.4
Manageable 20 28.6 28.6 100.0
Total 70 100.0 100.0
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34
14
2
20
0
5
10
15
20
25
30
35
Suffic ient To be extended To be shortened Manageable
Series
48% of the employees feel that time duration provided for training
session is sufficient only 2% of the employees think that duration needs
to be shortened.
8. What are all important barriers to Training and Development?
Barriers to Training
Frequency Percent Valid Percent
Cumulative
Percent
Valid Time 28 40.0 40.0 40.0
Money 4 5.7 5.7 45.7
Lack of interest by staff 24 34.3 34.3 80.0
Non availability of
skilled trainer
10 14.3 14.3 94.3
none 4 5.7 5.7 100.0
Total 70 100.0 100.0
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28
4
24
10
4
0
5
10
15
20
25
30
Tim e M o ne y L ac k of
Interest by
Staff
Non
A vailabi li ty of
Skil led
Labour
No
Complaints
Series
40% of the employees are of the opinion that time is the most important
barrier whereas 34% of the employees feel lack of interest by employees
is the barrier in training.
9. What are the general complaints about the training session?
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General complaints about training by the employees
Frequency Percent Valid Percent
Cumulative
Percent
Valid Too many gaps
between the sessions
17 24.3 24.3 24.3
Training sessions are
unplanned
25 35.7 35.7 60.0
Take away precious
time of employees
6 8.6 8.6 68.6
Boring and not useful 9 12.9 12.9 81.4
none 13 18.6 18.6 100.0
Total 70 100.0 100.0
17
25
6
9
13
0
5
10
15
20
25
Too m any
gaps
between the
sessions
Training
sessions
are
unplanned
Take away
precious
time of
employees
Boring and
not us eful
No
complaints
Series
35% of the employees feel that training sessions are unplanned whereas24% of the employees feel that there are too many gaps between
training sessions.
10.What training and development do you need to make your careeraspirations to come true?
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Type of training needed
Frequency Percent Valid Percent
Cumulative
Percent
Valid Leadership Training 36 51.4 51.4 51.4
External degree study 17 24.3 24.3 75.7
Formal meeting
procedures
5 7.1 7.1 82.9
Others 12 17.1 17.1 100.0
Total 70 100.0 100.0
36
17
5
12
0
5
10
15
20
25
30
35
40
Leadership
Training
Ex ternal degree
study
Formal meeting
procedures
Others
Series
36 employees feel that training with respect to leadership should be
introduced whereas 12 employees have suggested different methods
like Assignment based, new advancement, new technology training,
basic training related to respective field, software related training, job
oriented training etc
11.Have you ever come across any problem during the training
session conducted in your organization?
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Problem faced during training session by the employees
Frequency Percent Valid Percent
Cumulative
Percent
Valid Yes 13 18.6 18.6 18.6
No 57 81.4 81.4 100.0
Total 70 100.0 100.0
Yes
19%
No
81%
Yes
No
81% of the employees have never faced any trouble or problem
during the training session whereas 19% of the employees faced
some or the other problems. Some of the problems faced by the
employees are duration is too short for training, training schedule
and content was not managed properly during the training
session, queries are not addressed by experts, system failures,
unplanned sitting arrangements, sometimes topics are not
relevant with the course material etc.
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RECOMMENDATIONS
RECOMMENDATIONS
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Training process requires proper planning and preparation to avoid wasting
valuable employee time and investment in training resources.
1. Training can be made effective by making learning as one of the
fundamental values of the company. This philosophy should percolate
down to all employees in the organization.
2. It should be ensured that there is proper linkage among organizational,
operational and individual training needs
3. Communication plays an important role. It is essential that the trainer
effectively communicates the objectives and program outline to the
employees attending the training session.
4. Feedback may also be taken from the employees about the training
session. It may help the organization to conduct training session more
effectively keeping in mind the employees needs.
5. The training sessions should be well planned; the seating
arrangements and all other basic facilities should be properly provided
to people attending the training session. All the difficulties faced by the
employees during the training session should be solved by the experts
present during the training session.
6. The training sessions can be made interesting for the employees like
for example the employees should be given the opportunity to interact
with other employees attending the training session. The employees
can be given a particular topic for discussion. When employees have a
discussion among themselves new and innovative ideas come into
picture. These new ideas may be implemented which may be beneficial
for the organization.
7. Each and every employee in the organization should be equal
opportunity for training according to their need so that they can improve
their skills. To this end, a comprehensive database is required to be
maintained to identify employees who did not receive any training
during the past 2 years and to give them preference in forthcoming
programmes.
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LIMITATIONS,
CONCLUSION AND
BIBILOGRAPHY
LIMITATIONS OF THE STUDY
The sample that I took does not represent the whole population, as thenumbers of employees were very large.
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Time constraint is also one of the limitation.
CONCLUSION
ONGC provides induction training to its new employees in ONGC ACADEMY.
This helps the new employees to inculcate work culture of the organization.
And different kinds of training are given to all employees from time to time
according to their need.
ONGC is a good example of how it cares for its employees. Efforts are taken
on the part of organization so that all the employees get required skills and
efficiency so that they can fulfill their responsibilities as per organizational
needs.
BIBILOGRAPHY
HR Manual ONGC
www.ongcindia.com
www.google.com
QUESTIONNAIRE COPY OF THE PROJECT
http://www.ongcindia.com/http://www.google.com/http://www.ongcindia.com/http://www.google.com/8/2/2019 t and d Project Ongc Sip
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1. Your Organisation considers training as a part of organisational strategy.
Do you agree with this statement?
Strongly Agree
Agree
Somewhat agree
Disagree
2. To whom training is given more in organization?
Senior staff
Junior staff
New staff
All employees who need training
3. Enough practice is given for us during training session. Do you agree with
this statement?
Strongly Agree
Agree
Somewhat Agree
Disagree
4. The training sessions conducted in your organization is useful. Do you
agree with this statement?
Strongly Agree
Agree
Somewhat agree
Disagree
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5. What training and development you need to make your career aspirations
true?
Leadership training
External degree study
Formal meeting procedures
Other (please specify)
6. What are the general complaints of training session?
Too many gaps between the sessions
Training sessions are unplanned
Take away precious time of employees
Boring and not useful
No complaints
7. The time duration given for training is?
Sufficient
To be extended
To be shortened
Manageable
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8. Comment on the degree to which training objectives are met during training
sessions
All the objectives are met
Some objectives are met
Met according to need
None of the objectives are met
9. Have you ever come across any problem during the training session
conducted in your organization?
Yes
No
If Yes, what is the problem, what are the relevant steps taken to solve
the problem
10. What mode of training is normally used?
Job rotation
External training
Conference discussion
Programmed instruction
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All the above
11. What are all important barriers to Training and development?
Time
Money
Lack of interest
Non availability of skilled trainer
No complaints.