Systems Management with Dell KACE

Dell Systems Management Solutions

Andy STRUYS

Enterprise Technologist Global CSMB

Storage and Systems Management

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What we’ll cover today

• Industry trends

• Why Systems Management

• Dell KACE Solution– Dell KACE appliance family

– Easing Win 7 deployments with Dell KACE

• How Dell KACE can automate IT processes

• Customer Testimonials

• Next steps– Test drive

– Personalized ROI assessment

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IT Challenges and Industry trends

VisibilityDo you know which systems are Windows 7 compatible?

Do you know which systems are critically low on disk space?

SecurityCan you centrally deploy operating systems, application patches?

Can you ensure all PC firewalls are turned on?

ComplianceCan you provide proof that you are in compliance with your software license agreements?

Do you have the tools to enforce regulatory compliance?

DeploymentDo you need to make a desk visit to install Office?

Do you need to send technicians to remote sites to re-image systems?

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Why Systems Management

Reduce Labor costs

Travel and shipping costs

Support costs

Utility costs

Increase

Time spent on strategic initiatives

Security with automated tools

Control of software licenses

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Microsoft System Center (Essentials)• Microsoft Centric lifecycle management

• Assess, plan and create virtual servers with the click of a mouse

• Manage your physical and virtual servers health, patches

Dell KACE Management and Deployment Appliance• Comprehensive systems management appliances that typically pay for

themselves in 90 days

• 100+ clients

• Outside of systems management – empower your IT administrators with security policy enforcement

• Heterogeneous OS support

Dell Systems Management Solutions

Dell Management Console• Base for managing servers, storage, clients

• Comprehensive management when combined with available 3rd party plugs ins

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Comprehensive

• Full PC and Server Lifecycle Management

• PC, Mac and Linux Support

Easy to use

• Intuitive web-based interface designed for admins of all levels

• Requires only a few hours of web-based training

• Admins can focus on the task, not the tool

Affordable

• Plug and play: deploy in one day, train in hours, upgrade in minutes

• No hardware or software prerequisites

• No expensive professional services

Dell KACE Systems Management Appliance

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*available as Physical or Virtual Appliances

Dell KACE appliance family

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How Dell KACE can automate IT processes

Event Marketing SMB

Dell KACE Appliances allow you to reconcile software licenses purchased with software installed .

This information can be used for license compliance, reporting and the ability to reduce cost for unused licenses.

How do you manage/measure software license

compliance?

Dell KACE Appliances can discover and report on hardware and software on all Windows, Mac and Linux computers within your environment.

How do you manage both hardware and software

inventory?

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How Dell KACE can automate IT processes

Event Marketing SMB

Dell KACE Deployment Appliance allows you to deploy an operating system and any necessary applications through its scripted installation and imaging technologies.

How do you provision new desktops/servers?

Dell KACE Appliances allow you to automate deployment of the latest Mac, Windows and third party application patches to machines at headquarters or remote sites.

How do you manage patching and compliance for

your OSs & Apps?

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How Dell KACE can automate IT processes

Event Marketing SMB

Dell KACE Appliances fully support Windows 7 migration from identifying which systems are Windows 7 ready, capturing user data, installing the operating system and deploying the necessary applications and user data.

Are you looking to roll out Windows 7 in the next 12

months?

End users can create incident tickets, request software install and consult knowledge base articles through a web portal.                IT administrator can take remote control sessions, schedule software distribution tasks and handle incidents from within 1 console.

Is your Service Desk integrated with your

systems management platform?

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Inventory Readiness

Initial OS Deployment

User State

Migration

Software Distributio

n

Patch Management

Application Virtualizatio

n

Asset Managemen

t

Easing Windows 7 deployments with Dell KACE

Faster

Less Expensiv

e

More Reliable

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I spent more time reading the documentation on how to deploy the KACE appliance than it took me to deploy it– and that’s the truth.

Customers Speak Out On KACE Value

*Source: KACE Customer Survey, November 2008

Without KACE we would have had to hire two or three more people in the IT group.

Michael WilliamsDirector ITDexter Schools

Chris BlakeSystems TechnicianThe Benchmark Group

61% of customers reported KACE paid for itself in less than 3 months

68% of customers deployed in less than a week

84% of customers reported high satisfaction

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Test drive a KACE Appliance at www.kace.com/trial See how KACE works in your environment!

Next Steps