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Building a High-Performing Team Team Diverse Strengths & Shared Values
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Strengths in Teams - UACPA 2016 Leadership Academy

Apr 15, 2017

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Page 1: Strengths in Teams - UACPA 2016 Leadership Academy

Building a High-Performing Team Team

Diverse Strengths & Shared Values

Page 2: Strengths in Teams - UACPA 2016 Leadership Academy

The Research: Which Puppet Would You Choose?

Page 3: Strengths in Teams - UACPA 2016 Leadership Academy

We Tend to Gravitate Towards People Who Are Just Like Us . . .

Page 4: Strengths in Teams - UACPA 2016 Leadership Academy

It Happens in the Workplace Too . . .

Page 5: Strengths in Teams - UACPA 2016 Leadership Academy

Common Ground is Important . . . So is Diversity

Shared Values

Diverse Strengths

Page 6: Strengths in Teams - UACPA 2016 Leadership Academy

“We wanted to come up with committable core values and by committable, meaning we're actually willing to

hire or fire people based on whether they're living up to those values, completely independent of their actual job

performance.“

-- Tony Hsieh, Zappos Founder

Do Values Really Matter?

Page 7: Strengths in Teams - UACPA 2016 Leadership Academy

Zappos Hiring Process . . .

How can you find out what their values are?

Page 8: Strengths in Teams - UACPA 2016 Leadership Academy

Values & Motivation

“Man is so made that when anything fires his soul, impossibilities vanish.”--Jean de la Fontaine

Passion = Values in Action

Page 9: Strengths in Teams - UACPA 2016 Leadership Academy

How Can We Get Them to Bring Their Values to Work?

Page 10: Strengths in Teams - UACPA 2016 Leadership Academy

A Word About Strengths

• Is it just something that you’re good at?

• Is it different from a skill or ability?• Traditionally we would define a

talent in terms of the output• Strengths theory defines it in terms

of energy and engagement

Page 11: Strengths in Teams - UACPA 2016 Leadership Academy

Know Thyself

A leader needs to know his strengths as a carpenter knows his tools, or as a physician knows the instruments

at her disposal. What great leaders have in common is that each truly knows his or her strengths – and can call

on the right strength at the right time. This explains why there is no definitive list of characteristics that describes

all leaders.

- Dr Donald O. Clifton

Page 12: Strengths in Teams - UACPA 2016 Leadership Academy

Why do we fail to get to know ourselves?• Fear – maybe we don’t measure up• Compartmentalization• The “busyness” of life and other distractions

Page 13: Strengths in Teams - UACPA 2016 Leadership Academy

Leadership is the capacity to influence human thought, emotion, and behavior starting with my own.

Page 14: Strengths in Teams - UACPA 2016 Leadership Academy

How do I identify my strengths?

• What is working well and how can I do more of it?

• What things energize me?• Do I feel a sense of yearning or

inevitability?• Would I do this even if I weren’t getting

paid?• VIA and SBL surveys

Page 15: Strengths in Teams - UACPA 2016 Leadership Academy

Your Strengths . . .

Page 16: Strengths in Teams - UACPA 2016 Leadership Academy

Net Energy Yield

Page 17: Strengths in Teams - UACPA 2016 Leadership Academy

Where Do You Invest Yourself . . .

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Compounding . . . Small, Intentional Tweaks

Page 22: Strengths in Teams - UACPA 2016 Leadership Academy

Change the Frame

Page 23: Strengths in Teams - UACPA 2016 Leadership Academy

Why Focus on Strengths . . . What About Weaknesses?

Page 24: Strengths in Teams - UACPA 2016 Leadership Academy
Page 25: Strengths in Teams - UACPA 2016 Leadership Academy

Focus On Strengths

Page 26: Strengths in Teams - UACPA 2016 Leadership Academy

Not Weaknesses

Page 27: Strengths in Teams - UACPA 2016 Leadership Academy

Strengths in Overdrive

Page 28: Strengths in Teams - UACPA 2016 Leadership Academy

How Well Do You Know Your Team?

Page 29: Strengths in Teams - UACPA 2016 Leadership Academy
Page 30: Strengths in Teams - UACPA 2016 Leadership Academy

Why Should I Get to Know My Team?

• Can’t they just put their heads down and do their work?

• This is a fast-paced work environment. We focus on results. We don’t have time for personalities.

• I’m not your therapist. We have a job to do, so let’s do it.

Page 31: Strengths in Teams - UACPA 2016 Leadership Academy

Strengths and Motivation

What works for one employee may not work for another. The approach needs to be tailored to each team member.

Page 32: Strengths in Teams - UACPA 2016 Leadership Academy

A Tale of Two StaffExecuting

Relationship Building

Page 33: Strengths in Teams - UACPA 2016 Leadership Academy

Personalize

We’re all unique (no this is not photo shopped)

Page 34: Strengths in Teams - UACPA 2016 Leadership Academy

Build a Common Vocabulary

Strengths assessments are a doorway to a conversation . . .

Page 35: Strengths in Teams - UACPA 2016 Leadership Academy

Build a Common Vocabulary

Page 36: Strengths in Teams - UACPA 2016 Leadership Academy

Engagement – The Holy Grail of Organizational Success

Page 37: Strengths in Teams - UACPA 2016 Leadership Academy

How Engaged is a Pitcher in the Batter’s Box?

Are any of the members of your team playing out of position?

Why did I swing at a sinker?

Please don’t miss!

When can I get back on the mound?

How good are A. Rod’s

lawyers?

Page 38: Strengths in Teams - UACPA 2016 Leadership Academy

Gallup 12 Keys to Engagement• At work, I have the opportunity to do what I do best every day.

• In the last seven days, I have received recognition or praise for doing good work.

• My supervisor, or someone at work, seems to care about me as a person.

• There is someone at work who encourages my development.

• In the last six months, someone at work has talked to me about my progress.

Page 39: Strengths in Teams - UACPA 2016 Leadership Academy

Bringing It All Together: Strengths in Teams

• Individual Exercise

o Think of a team project that went really well. Why did your team succeed? What roles did different members of the team play?

o Think of a team project that went off the rails. Why did your team struggle? What roles did different members of the team play?

o What strengths are missing on your current team?

o Is there anyone who is currently playing out of position? Brainstorm other roles they may be able to play.

o Do you notice any strengths in overdrive, individually or collectively?

Page 40: Strengths in Teams - UACPA 2016 Leadership Academy

E-Bay: A Case Study“Jeff and I had very complementary skills,” Omidyar told us in our interviews. “I’d say I did more of the creative work developing the product and solving problems around the product, while Jeff was involved in the more analytical and practical side of things. He was the one who would listen to an idea of mine and then say, ‘OK, let’s figure out how to get this done.’ ”

Page 41: Strengths in Teams - UACPA 2016 Leadership Academy

Team Strengths in Overdrive• Case Study #1: Is too much Harmony a bad thing?• Case Study #2: Achievers collide . . .

Page 42: Strengths in Teams - UACPA 2016 Leadership Academy

Contact InfoDan Griffiths, CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City-based professional services firm with 85 team members. Prior to merging his practice with Tanner, he co-founded Proficio Services Group to provide strategic & business planning, leadership development, and business coaching services. Dan is a graduate of the 2010 AICPA Leadership Academy and in 2011-2012 served as the chair of the Young CPA Network Committee for the AICPA. Dan has also been very active with the UACPA and in 2011 was recognized as the Outstanding CPA in Business and Management. He was recently selected to serve as Utah’s elected member of the AICPA Governing Council. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana just welcomed their fourth child to the family.

Contact Dan at: [email protected] Or connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa