Strategy to Action: Strategy to Action: The Power of HSD The Power of HSD Session 5: HSD and Training and Development Session 5: HSD and Training and Development January 7, 2008 January 7, 2008 Glenda H. Eoyang, Ph.D. [email protected] Jennifer Schuster-Jaeger [email protected]
Strategy to Action: The Power of HSD Session 5: HSD and Training and Development January 7, 2008 Glenda H. Eoyang, Ph.D. [email protected] [email protected].
Dec 23, 2015
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Strategy to Action:Strategy to Action:The Power of HSDThe Power of HSD
Session 5: HSD and Training and DevelopmentSession 5: HSD and Training and DevelopmentJanuary 7, 2008January 7, 2008
Glenda H. Eoyang, Ph.D.
Jennifer Schuster-Jaeger
© 2008. HSD Institute. 2
NOT Training
Many complaints about training in organizations:
Not timely Not followed up Not relevant to my work Not practical Not supported by the environment Not worth my time/budget And . . . .
© 2008. HSD Institute. 3
YES Capacity Development
Capacity development is the alternative:
Just in time Continuous contact Real tools for real work Practical and solution oriented Supported by the environment Fabulous return on investment And . . . .
© 2008. HSD Institute. 4
Series GoalSeries Goal
Improve your performance as you:
Manage projects
Plan for change
Train and develop capacity
Manage performance
Communicate
Lead virtual teams
© 2008. HSD Institute. 5
Series OverviewSeries Overview
Introduction to HSD July 9
HSD & Project Management September 10
HSD & Performance Management October 8
HSD & Planning for Change November 5
HSD & Communications December 10
HSD & Training and Development January 7
HSD & Virtual Teams February 11
© 2008. HSD Institute. 6
Your Guide . . . Your Guide . . . Glenda EoyangGlenda Eoyang
[email protected]@hsdinstitute.org
Executive Director of HSD Institute
In the first grade . . . My first real job . . . My greatest passion . . . My life’s work . . .
© 2008. HSD Institute. 7
Your Guide . . . Your Guide . . . Jennifer Schuster-JaegerJennifer Schuster-Jaeger
[email protected] [email protected]
HSDP Associate Manager Lifelong learner Natural teacher Devote of Dialogue Education And . . .
© 2008. HSD Institute. 8
Today we will . . . Today we will . . .
Learn about capacity development from your own learning experiences.
Redefine learning as a self-organizing process.
Map your own capacity development journey.
Learn tips to supercharge your learning and others’.
© 2008. HSD Institute. 9
Learn from yourself . . .
Close your eyes.Think of the last time you learned
something important.Describe the experience . . .
How did you feel? What did you think? What was the environment? What was the trigger event?
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My experience
When I learn I am . . . Stuck with a problem I cannot solve. Engaged in a difficult/challenging task. In the flow of solving a problem. Collecting and applying little helpful bits. Struck by how many different things come
together in my head/heart. Usually surprised.
In short, I need something I don’t have, and I get it in an instant.
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How does it work?How does it work?
Return
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Capacity Development
Is not like:Learning Newton’s Theorem
Is like:Learning Newton’s Dog
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How does it work?How does it work?
Return
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The Learning TriangleEmerging Personal Praxis
Emerging Practice
Current Capacity
PracticeChallenge
TheoryChallenge
Emerging Theory
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The Learning TriangleEmerging Personal Praxis
Emerging Practice
Current Capacity
PracticeChallenge
TheoryChallenge
Emerging Theory
© 2008. HSD Institute. 16
Theory ChallengeWhat do you do?
Review the literatureAsk the smartest person you knowGo on-lineLook for metaphorsScan your bookshelfLook for a “most likely story”And . . .
© 2008. HSD Institute. 17
How does it work?How does it work?
Return
© 2008. HSD Institute. 18
The Learning TriangleEmerging Personal Praxis
Emerging Practice
Current Capacity
PracticeChallenge
TheoryChallenge
Emerging Theory
© 2008. HSD Institute. 19
Practice ChallengeWhat do you do?
Observe othersCompare and contrastMove to low-risk to practiceGet new toolsWork with a partnerGive yourself timeAnd . . .
© 2008. HSD Institute. 20
How does it work?How does it work?
Return
© 2008. HSD Institute. 21
The Learning TriangleEmerging Personal Praxis
Emerging Practice
Current Capacity
PracticeChallenge
TheoryChallenge
Emerging Theory
© 2008. HSD Institute. 22
Praxis ChallengeWhat do you do?
Work in communityTry it outState a hypothesis and test itTalk through a processAsk yourself “why”Reflect on past practiceLook for similarities differencesAnd . . .
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How does it work?How does it work?
Return
© 2008. HSD Institute. 24
The Learning TriangleEmerging Personal Praxis
Emerging Practice
Current Capacity
PracticeChallenge
TheoryChallenge
Emerging Theory
Where do you usually start?
Where do you tend to get stuck?
What support do you need to develop your capacity?
How can you be more effective helping others
develop theirs?
© 2008. HSD Institute. 25
Today we . . . Today we . . .
Learned about capacity development from your own learning experiences.
Redefined learning as a self-organizing process.
Mapped your own capacity development journey.
Learned tips to supercharge your learning and others’.
© 2008. HSD Institute. 26
Next time we will . . . Next time we will . . .
Consider complex human systems dynamics of Virtual Teams.
January 11, 2008Same placeSame time
What are the risks and benefits of virtual teams?
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