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Finding the Fix that Fits:Finding the Fix that Fits:Human Systems Dynamics at WorkHuman Systems Dynamics at Work
• Helps you assess the current balance among the factors.
• Provides hints about how to intervene to shift factors to improve generative productivity.
• Helps a group reflect on their own processes without getting side-tracked into personal or psychological territory.
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Generative Relationship STAR
Similarities and Differences
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Similarities and Differences
Similarities hold the group together.Differences define patterns of interaction and
potential for change.Both need attention for a generative action to form.When there’s too much difference . . . .
What can you do?When there’s too much similarity . . .
What can you do?
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Generative Relationship STAR
Similarities and Differences
Talking and Listening
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Talking and ListeningThe connections allow diverse agents to work
together to form new, shared patterns.Talking lets the individual inform the group.Listening lets the group inform the individual.Transformation happens for individual and group.When there’s too much talking . . . .
What can you do?When there’s too much listening . . .
What can you do?When there’s not enough talking and listening . . .
What can you do?
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Generative Relationship STAR
Similarities and Differences
Talking and Listening
Authentic Work
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Authentic WorkThe authentic work gives a focus to the energy of
the group. It provides a feedback loop that supports
adaptation over time. It gives evidence to those inside and others outside
that something is happening.When there’s too much work . . . .
What can you do?When there’s not enough work. . .
What can you do?
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Generative Relationship STAR
Similarities and Differences
Talking and Listening
Authentic Work
Reason
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ReasonThe reason for coming together draws the right
players into the group and keeps the group moving forward.
In traditional models, the reason comes first. In generative relationship it may develop over time.
A shared reason will work even when there are “hidden agendas.”
When there’s not a good enough reason . . . What can you do?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
What are the similarities that hold you together and the
differences that inform your work?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
What are your habits for talking and listening?
Do they serve you well?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
What is your authentic work? Is it serving you and your
customers well?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
What is your reason for being together?
How do you articulate and reinforce that reason over time?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
Which point of the STAR is out of balance?
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Consider Your Group
Similarities and Differences
Talking and Listening
Authentic Work
Reason
What can you and others do to balance the points of the
Generative Relationship STAR?
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Today we have . . . .Today we have . . . .
Challenged your mental model of productivity for individuals and groups.
Defined generative relationship.Explored a model that helps you assess and
intervene to improve the productivity of a group.Assessed the current productivity for a group you
are engaged with and plan an intervention to improve.
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Your Assignment Your Assignment (if you choose to accept it)(if you choose to accept it)
Implement the plan of action you defined as you considered the STAR and your generative group.
Document changes you notice as a result.Reassess the STAR for the group.Be prepared to share your findings.
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Finding the Fix that FitsFinding the Fix that FitsIntroduction: The Fix that Fits October 3, 2007
Session 1: Self-Organizing November 28, 2007
Session 2: Fingerprints of Chaos Dec 19, 2007
Session 3: Adaptive Action January 9, 2008
Session 4: Mental Model Gymnastics February 20
Session 5. Seeing and Influencing March 5, 2008Session 6: Shaping Possibilities April 16, 2008