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SM Cirius SHC Digital Microwave Radio Hybrid IP Digital Microwave Indoor Unit User’s Manual
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Star Microwave Cirius HM Manual v2

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Page 1: Star Microwave Cirius HM Manual v2

SM Cirius SHC Digital Microwave Radio

Hybrid IP Digital Microwave Indoor Unit

User’s Manual

Page 2: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

This is an unpublished work the copyright in which vests in Star Microwave

Service Corporation ("Star Microwave Service Corporation"). All rights are

reserved.

The information contained herein is confidential and the property of Star

Microwave Service Corporation and is supplied without liability for errors or

omissions. No part may be reproduced, disclosed or used except as authorised by

contract or other written permission. The copyright and the foregoing restriction

on reproduction and use extends to all media in which the information may be

reproduced.

Page 3: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

0.1 CONTENTS

Section Page

0.1 CONTENTS ................................................................................................................. 3

0.2 HISTORY .................................................................................................................... 6

0.3 SAFETY NOTICES AND ADMONISHMENTS ....................................................................... 7

0.4 GLOSSARY OF TERMS .................................................................................................. 8

1 SYSTEM SPECIFICATION ............................................................................................... 9

1.1 IDU ........................................................................................................................... 9

1.1.1 IDU INTERFACE DESCRIPTION ...................................................................................... 9

1.1.2 DC POWER ............................................................................................................... 10

1.1.3 CIT........................................................................................................................... 10

1.1.4 ETH ......................................................................................................................... 11

2 SYSTEM SOFTWARE .................................................................................................. 13

2.1 NMS SOFTWARE ........................................................................................................ 13

2.2 IDU SOFTWARE ........................................................................................................ 13

2.3 ODU SOFTWARE ...................................................................................................... 13

3 CONFIGURATION IN WEB GRAPHIC USER INTERFACE .................................................... 14

3.1 LOGIN ...................................................................................................................... 14

3.2 BRIEF DESCRIPTION .................................................................................................. 15

3.2.1 SYSTEM COMPOSITION .............................................................................................. 15

3.2.2 INFORMATION ........................................................................................................... 17

3.2.3 ALARM ..................................................................................................................... 19

3.3 GUIDE ...................................................................................................................... 20

3.3.1 QUICK CONFIGURATION ............................................................................................. 20

3.4 CONFIGURATION WINDOW ......................................................................................... 23

3.4.1 SWITCH .................................................................................................................... 23

3.4.1.1 PORT ....................................................................................................................... 23

3.4.1.1.1 ETHERNET PORT SPEED RATE CONFIGURATION ........................................................... 24

3.4.1.1.2 ETHERNET PORT DISABLE .......................................................................................... 24

3.4.1.1.3 ETHERNET PORT FLOW CONTROL CONFIGURATION ...................................................... 24

3.4.1.1.4 ETHERNET PORT ALLOW MTU CONFIGURATION ............................................................ 24

3.4.1.2 AGGREGATION .......................................................................................................... 25

3.4.1.2.1 AGGREGATION GROUP MENBER CONFIGURATION ......................................................... 26

3.4.1.2.2 AGGREGATION GROUP ALGORITHM CONFIGURATION .................................................... 27

3.4.1.3 SPANNING TREE ........................................................................................................ 27

3.4.1.4 MAC TABLE ............................................................................................................... 28

3.4.1.4.1 MAC TABLE AGING TIME CONFIGURATION ..................................................................... 29

3.4.1.4.2 DISABLE MAC TABLE AGING TIME................................................................................. 29

3.4.1.4.3 DISABLE PORT MAC LEARNING FUNCTION .................................................................... 29

3.4.1.4.4 ADD STATIC MAC TO PORT MAC TABLE ......................................................................... 29

3.4.1.4.5 DELETE STATIC MAC ADDRESS.................................................................................... 29

3.4.1.5 VLANS - VLANS MEMBERSHIP ..................................................................................... 30

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Star Microwave Cirius SHC , 2016

3.4.1.5.1 ADD NEW VLAN ENTRY ............................................................................................... 30

3.4.1.5.2 DELETE VLAN ENTRY ................................................................................................. 30

3.4.2 MRU ......................................................................................................................... 31

3.4.2.1 SYSTEM - INFORMATION ............................................................................................. 31

3.4.2.1.1 CHANGE SYSTEM MODE ............................................................................................. 31

3.4.2.1.2 CHANGE SYSTEM TIME............................................................................................... 31

3.4.2.2 SYSTEM - IP .............................................................................................................. 32

3.4.2.3 MODEM .................................................................................................................... 32

3.4.2.3.1 SELECT BANDWIDTH AND MODULATION ....................................................................... 33

3.4.2.3.2 ACM CONFIGURATION ................................................................................................ 33

3.4.2.4 ODU ....................................................................................................................... 33

3.4.2.4.1 MUTE THE RADIO ....................................................................................................... 34

3.4.2.4.2 TX POWER CONFIGURATION ....................................................................................... 34

3.4.2.4.3 FREQUENCY CONFIGURATION .................................................................................... 34

3.4.3 SRU ......................................................................................................................... 35

3.4.3.1 MODEM .................................................................................................................... 35

3.4.3.2 ODU ....................................................................................................................... 35

3.4.4 MSU ......................................................................................................................... 37

3.4.4.1 CHANNEL SWITCH ..................................................................................................... 37

3.4.4.1.1 T1 CONFIGURATION .................................................................................................. 37

3.4.4.1.2 STM-1 CONFIGURATION ............................................................................................ 37

3.5 MONITOR .................................................................................................................. 38

3.5.1 SWITCH .................................................................................................................... 38

3.5.1.1 PORT - STATUS.......................................................................................................... 38

3.5.1.2 TRAFFIC OVERVIEW ................................................................................................... 38

3.5.1.3 QOS STATISTICS ........................................................................................................ 39

3.5.1.4 DETAILED STATISTICS ................................................................................................ 40

3.5.1.5 MAC TABLE ............................................................................................................... 41

3.5.1.6 VLAN MEMBERSHIP ................................................................................................... 41

3.5.2 MRU ......................................................................................................................... 42

3.5.2.1 SYSTEM - INFORMATION ............................................................................................. 42

3.5.2.2 SYSTEM - SYSTEM LOG .............................................................................................. 42

3.5.2.3 SYSTEM -RSL LOG ..................................................................................................... 43

3.5.2.4 TEMPERATURE .......................................................................................................... 43

3.5.2.5 MODEM .................................................................................................................... 44

3.5.2.6 IF ............................................................................................................................. 44

3.5.2.7 ODU ....................................................................................................................... 44

3.5.2.8 ALARM ..................................................................................................................... 45

3.5.3 SRU ......................................................................................................................... 46

3.5.3.1 SYSTEM - RSL LOG .................................................................................................... 46

3.5.3.2 MODEM .................................................................................................................... 46

3.5.3.3 IF ............................................................................................................................. 46

3.5.3.4 ODU ....................................................................................................................... 47

3.5.3.5 ALARM ..................................................................................................................... 47

3.5.4 MSU ......................................................................................................................... 48

3.6 SECURITY WINDOW ................................................................................................... 49

Page 5: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.6.1 SWITCH .................................................................................................................... 49

3.6.1.1 PASSWORD ............................................................................................................... 49

3.6.1.2 AUTHENTICATION METHOD ......................................................................................... 49

3.6.1.3 SSH ......................................................................................................................... 50

3.6.1.4 HTTPS ...................................................................................................................... 50

3.6.1.5 ACCESS MANAGEMENT .............................................................................................. 51

3.6.2 NETWORK ................................................................................................................ 51

3.6.2.1 ACL - PORTS ............................................................................................................. 51

3.6.2.2 ACL - RATE LIMITERS ................................................................................................. 52

3.6.2.3 ACCESS MANAGEMENT STATISTICS ............................................................................. 53

3.7 DIAGNOSTIC ............................................................................................................. 54

3.7.1 PING ........................................................................................................................ 54

3.7.2 VERIPHY................................................................................................................... 54

3.7.3 DEBUG ..................................................................................................................... 55

3.7.3.1 DEBUG - MRU ............................................................................................................ 55

3.7.3.2 DEBUG - SRU ............................................................................................................ 55

3.7.3.3 DEBUG - MSU ............................................................................................................ 56

3.8 MAITENANCE ............................................................................................................ 57

3.8.1 RESTART DEVICE ...................................................................................................... 57

3.8.2 FACTORY DEFAULTS .................................................................................................. 57

3.8.3 SOFTWARE ............................................................................................................... 57

3.8.4 CONFIGURATION ....................................................................................................... 57

3.9 APPENDIX B: RMA (RETURN MATERIAL AUTHORIZATION) FORM ...................................... 58

Page 6: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

0.2 HISTORY

Change No. ENU Details Of Change

1 1-0-0 Initial document released in Sep 2012.

2 1-0-1 Revised the description format, and update the Web GUI screen capture in September 2013.

Page 7: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

0.3 SAFETY NOTICES AND ADMONISHMENTS

This document contains safety notices in accordance with appropriate standards. In the interests of

conformity with the territory standards for the country concerned, the equivalent territorial

admonishments are also shown.

Any installation, adjustment, maintenance and repair of the equipment must only be carried out by

trained, authorized personnel. At all times, personnel must comply with any safety notices and

instructions.

Specific hazards are indicated by symbol labels on or near the affected parts of the equipment. The

labels conform to international standards, are triangular in shape, and are colored black on a yellow

background. An informative text label may accompany the symbol label.

Hazard labeling is supplemented by safety notices in the appropriate equipment manual. These

notices contain additional information on the nature of the hazard and may also specify precautions.

Warning:

These draw the attention of personnel to hazards which may cause death or injury to the operator or

others. Examples of use are cases of high voltage, laser emission, toxic substances, points of high

temperature, etc.

Alert:

These draw the attention of personnel to hazards which may cause damage to the equipment. An

example of use is the case of static electricity hazard.

Caution notices may also be used in the handbook to draw attention to matters that do not constitute

a risk of causing damage to the equipment but where there is a possibility of seriously impairing its

performance, e.g. by mishandling or gross maladjustment. Warnings and Cautions within the main

text do not incorporate labels and may be in shortened form.

Page 8: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

0.4 GLOSSARY OF TERMS

ALM Alarm

ATPC Automatic Transmit Power Control

BER Bit Error Rate

BNC Bayonet Neill-Concelman

CIT Craft Interface Terminal

DC Direct Current

T1 Framing specification for synchronous digital streams at 2.048Mbit/s

ETH Ethernet

ETSI European Telecommunications Standards Institute

FCC Federal Communications Commission

FPGA Field Programmable Gate Array

GND Ground

IDU Indoor Unit

IF Intermediate Frequency

LAN Local Area Network

LED Light-Emitting Diode

LOF Loss of Frame

LOS Loss of Signal

MAC Media Access Control

MDI Medium Dependent Interface

MDI-X Medium Dependent Interface Crossover

MIB Management Information Base

MRU Master Radio Unit

MSU Master Service Unit

NMS Network management system

ODU Outdoor Unit

PDH Plesiochronous Digital Hierarchy

PLL Phase-locked Loop

PRBS Pseudo Random Bit Sequence

PWD Password

QPSK Quadrature Phase-Shift Keying

RDI Remote Defect Indication

RF Radio Frequency

RSL Received Signal Level

RSSI Received Signal Strength Indication

Rx Receive

SNMP Simple Network Management Protocol

SRU Slaver Radio Unit

SSPA Solid State Power Amplifier

SSU Slaver Service Unit

T1 Framing specification for synchronous digital streams at 1.544Mbit/s

TDM Time-Division Multiplexing

TNC Threaded Neill–Concelman

TX Transmitter

VLAN Virtual Local Area Network

Page 9: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

1 SYSTEM SPECIFICATION

1.1 IDU

1.1.1 IDU INTERFACE DESCRIPTION

Figure 1-1 1U IDU Unit Front Penal Interface

Table 1-1 Interface Description

Interface Connector Quantity Remark

PWR Polarized plug 1 -48V DC and lower than 5A

PWR Switch - 1 Sys On / IDU ON / Off

IF Interface TNC 1 | 2 Connect TNC to N-type IF cable

AUX / Alarm RJ-45 1 AUX and alarm reuse

CIT (Serial) RJ-45 1 RS232 cable

OP SFP 1 Support 100/1000/2000Mbps

GE 5~6 SFP 2 Support 100/1000Mbps

GE 1~4 RJ-45 4 Support 10/100/1000Mbps

External Clock MCX 1 2.048MHz clock in & out

T1 MDR68 0 | 16 | 32 TDM interface

STM-1 SFP 1 STM-1 transfer interface

GND M8 screw 2 Grounding connect position

Figure 1-2 0.5U IDU Unit Front Penal Interface

GND

STM-1

GT1-GE4 GE5-GE7

IF Interface PWR CIT

AUX/Alarm Sys ON / IDU ON / OFF T1

External Clock

GND

STM-1

GT1-GE4 GE5-GE7

IF Interface PWR CIT

AUX/Alarm Sys ON / IDU ON / OFF T1

External Clock

Page 10: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

Table 1-2 IDU LED Indicator Instruction

Indicator Status Description

RUN

flash (Green) System on boot

On (Green) System operates normal

Off No power in or system boot failure

IDU ALM On (Red) The system detect a IDU alarm

Off IDU normal operation

ODU ALM On (Red) The system detect a ODU alarm

Off ODU normal operation

Table 1-3 IDU Chassis Mechanical

Parameter Description

Dimension 438×280×44 (W×D×H, mm)

Weight 4.5Kg

1.1.2 DC POWER

IDU required -48V DC power source which maximum current does not exceed 5A, and the power

positive electrode must connect to ground.

1.1.3 CIT

IDU support Serial ASCII, used Hyper Terminal with RS-232 protocol for the underlying operation.

Figure 1-3 CIT Port

Table 1-4 CIT Port Pin Definition

Pin Signal Function Pin Signal Function

1 Reserved - 5 GND Ground

2 Reserved - 6 TX Send data (Output)

3 RX Receive Data (Input) 7 Reserved -

4 Reserved - 8 Reserved -

Table 1-5 CIT Port Parameters

Bit Rate: 115200 bit/s Data Bits: 8 Parity: None

Stop Bits: 1 Flow Con.: None Emulation: Auto

Page 11: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

1.1.4 ETH

Each IDU Unit supports four 10/100/1000Mbps electrical Ethernet ports and three 100M/1000Mbps

optical Ethernet ports. Optical Ethernet port used SFP module.

Electrical port supports MDI and MDI-X auto-negotiation mode. RJ-45 connector front view and pin

definitions in Figure 1-4 and Tables 1-6 shown.

Figure 1-4 Ethernet Port

Table 1-6 RJ-45 MDI/MDI-X Pin Definition

Pin

No.

10/100/1000 BASE-T MDI 10/100/1000 BASE-T MDI-X

Signal Function Signal Function

1 BI_DA+ Bi-directional pair A+ BI_DB+ Bi-directional pair B+

2 BI_DA- Bi-directional pair A- BI_DB- Bi-directional pair B-

3 BI_DB+ Bi-directional pair B+ BI_DA+ Bi-directional pair A+

4 BI_DC+ Bi-directional pair C+ BI_DC+ Bi-directional pair C+

5 BI_DC- Bi-directional pair C- BI_DC- Bi-directional pair C-

6 BI_DB- Bi-directional pair B- BI_DA- Bi-directional pair A-

7 BI_DD+ Bi-directional pair D+ BI_DD+ Bi-directional pair D+

8 BI_DD- Bi-directional pair D- BI_DD- Bi-directional pair D-

RJ-45 connector with two LED indicators and the Instruction is shown in Table 1-7.

Table 1-7 RJ-45 LED Indicators

Indicator Status Description

Yellow

(ACT)

Flash Port has send or receive data

Off Port hasn’t send or receive data

Green

(LINK)

Green Link connected

Off Link disconnected

Page 12: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

1.1.5 T1

Uses MDR68 connector connects from IDU to Interface Adapter. Connector view and pin definitions

in Figure 1-5, Tables 1-8 and Tables 1-9 shown.

Figure 1-5 TMD RJ-45/BNC Port

Table 1-8 T1 RJ-45 Pin Definition

Pin Signal Function Pin Signal Function

1 RX+ Receive data (+) 5 TX- Send Data (-)

2 RX- Receive data (-) 6 GND Ground

3 GND Ground 7 Reserved -

4 TX+ Send Data (+) 8 Reserved -

Table 1-9 T1 BNC Pin Definition

Pin Signal Function Pin Signal Function

Contact RX Receive Data Contact TX Send data

Shell GND Ground Shell GND Ground

IN — 10 — OUT

Page 13: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

2 SYSTEM SOFTWARE

Cirius HM system software is divided into three parts: NMS software, IDU software and ODU

software.

The software architecture is shown in Figure 2-1, the NMS software used the IP communicate with

IDU.

Figure 2-1 Software Architecture

2.1 NMS SOFTWARE

Star Microwave Service Corporation feature provides T-NMS unified management platform which

can meet the requirements for transmission network management.

2.2 IDU SOFTWARE

IDU software is responsible for the management, monitoring and control of the operational status of

the IDU. The IDU software is also responsible for communication with the ODU software to

manage and control the ODU.

IDU software management provides a Web GUI access.

2.3 ODU SOFTWARE

ODU software is responsible for the management and control of the ODU operation. ODU software

according the IDU software parameters controls the ODU operation. At the same time, ODU

software reports the ODU status to the IDU software.

NMS Software

IDU Software ODU Software

Page 14: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3 CONFIGURATION IN WEB GRAPHIC USER INTERFACE

3.1 LOGIN

The supported browsers include ‘Internet Explore’, ‘Mozilla Firefox’ and ‘Google Chrome’.

Follow steps below to achieve the connection with web interface:

Step 1: First the user needs to set the PC IP address as the one sharing the same network segment

with the IDU IP address. The Default IP address of IDU is 192.168.168.1.

Step 2: Then Open the browser and input the IDU IP Address in the address field. For instance, if

the IDU IP address is 192.168.168.1, then input the http//:192.168.168.1 in the address field. Then

click “Enter” key to continue.

Step 3: Log in with the user name ‘admin’ and the password ‘123456’ in the pop up window.

Figure 3-1 System Login Window

Page 15: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.2 BRIEF DESCRIPTION

3.2.1 SYSTEM COMPOSITION

After logging in, the following window will show up. The main window in Web GUI is the System

Composition, which shows the system including the Local site and Remote site status.

Figure 3-2 System Composition Window

Table 3-1 Device Information

Parameter Description

Product Type Type of Star Microwave Service Corporation IDU model

System Mode System current configuration mode

System Alarm Indicate system alarm status

IP Address Web GUI IP address

TDM T1 Trib Num Indicate system current TDM channel quantity

Table 3-2 MRU Information

Parameter Description

Modulation Mode System current modulation mode

ACM Switch System adaptive coding & modulation function status

Channel Bandwidth System current used of channel bandwidth

ODU Tx Power 1st ODU current transmit power

ODU RSL 1st ODU current receive signal level

ODU ATPC 1st ODU ATPC function status

Page 16: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

Table 3-3 SRU Information

Parameter Description

Modulation Mode System current modulation mode

ACM Switch System adaptive coding & modulation function status

Channel Bandwidth System current used of channel bandwidth

ODU Tx Power 2nd ODU current transmit power

ODU RSL 2nd ODU current receive signal level

ODU ATPC 2nd ODU ATPC function status

NOTE:

• In order to display the remote side system information, you must set the remote side IP

address so that the local system can inquiry and display.

The operation of set remote IP address can refer section 3.4.2.2.

Page 17: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.2.2 INFORMATION

In the main system information window, user is able to check the system information, include

software and hardware version.

Figure 3-3 System Information Window

NOTE:

• Some item will display N/A according the different system mode because of useless.

Table 3-4 System Information

Parameter Description

Product Type Star Microwave Service Corporation IDU model

SN A unique code assigned for identification of a IDU

System Mode System current configuration mode

System Time System current date and time

MAC Address IDU’s media access control address

IP Address IDU’s internet Protocol address, use for access Web GUI

Monitor Firmware V. System current used monitor firmware version

MRU FPGA Ver. Master Radio Unit FPGA version

SRU FPGA Ver. Slaver Radio Unit FPGA version (hardware depends)

MSU FPGA Ver. Master Service Unit FPGA version (hardware depends)

SSU FPGA Ver. Slaver Service Unit FPGA version (hardware depends)

Page 18: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

Table 3-5 Modem Information

Parameter Description

Firmware Version System current modem firmware version

Bandwidth System current used of channel bandwidth

Modulation Mode System current modulation mode

Demodulation State Shown whether the modem demodulation normal

MER Used to measure the Modulation Error Ratio

Table 3-6 ODU Information

Parameter Description

Firmware Version System current ODU firmware version

Tx Frequency ODU transmitter transmitted frequency

Rx Frequency ODU receiver received frequency

Tx Power ODU current transmit power

RSL ODU current receive signal level

SSPA Indicate whether the ODU working or mute

ATPC Switch Indicate whether the ATPC function on or off

Page 19: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.2.3 ALARM

In the alarm window, user is able to check the system current important alarm. When the alarms are

inactive, corresponding icon will display green. Once the alarms had be active, icon will display red

and IDU front panel alarm LED indicator will turn on.

Figure 3-4 Alarm Window

Table 3-7 System Alarm Information

Parameter Description

MRU Modem Alarm MRU modulation or demodulation status abnormality

MRU IF Alarm IDU and MRU IF communication error

MRU ODU Alarm IDU and 1st ODU communication error

SRU Modem Alarm SRU modulation or demodulation status abnormality

SRU IF Alarm IDU and SRU IF communication error

SRU ODU Alarm IDU and 2nd ODU communication error

Page 20: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.3 GUIDE

3.3.1 QUICK CONFIGURATION

User can use the system quick configuration window to achieve a quick start of the microwave link.

The quick configuration can set the radio parameters and a few system settings. The system can

provide basic services such as simple Ethernet service after the quick configuration is completed.

Figure 3-5 Quick Configuration - Step 1

Parameter Range Default Remark

System Time - - YYYY-MM-DD hh-mm-ss

System Mode - - Model and license depends

IP Address - - Default: 192.168.168.1

IP Mask - - -

Remote IP Address - - Used to inquiry remote info

<Next Step>: Save current page setting and continue, setting do not active until Step 4 finish.

<Reset the Step>: Rest current page setting. This operation doesn’t affect the previous page setting.

Figure 3-6 Quick Configuration - Step 2

Parameter Range Default Remark

MRU ACM Switch On | Off Off License dependent

MRU Modulation M. QPSK ~ 256QAM - License dependent

MRU Bandwidth ETSI | FCC - -

Page 21: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

MRU MASTER Mode Master | Slaver Master -

SRU ACM Switch On | Off Off License dependent

SRU Modulation M. QPSK ~ 256QAM - License dependent

SRU Bandwidth ETSI | FCC - -

SRU MASTER Mode Master | Slaver Slaver -

NOTE:

• ACM function and modulation selection range are License dependent. Please contact Star

Microwave Service Corporation for product Licensing options.

• Some items will be inactive and turn gray (unable to select) according to the system modes

which were set in Quick Configuration - step 1.

Figure 3-7 Quick Configuration - Step 3

Parameter Range Default Remark

MRU SSPA On | Off On -

MRU Tx Power - - ODU hardware dependent

MRU Tx Frequency - - ODU hardware dependent

MRU ATPC Switch Enable | Disable Disable -

MRU ATPC Trigger. - -60 Range depends on hardware

MRU RSL Alarm Th. -90~-20dBm -90 -

SRU SSPA On | Off On -

SRU Tx Power - - ODU hardware dependent

SRU Tx Frequency - - ODU hardware dependent

SRU ATPC Switch Enable | Disable Disable -

SRU ATPC Trigger. - -60 Range depends on hardware

SRU RSL Alarm Th. -90~-20dBm -90 -

Page 22: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

Figure 3-8 Quick Configuration - Last Step

<Save Configuration>: Save all parameter settings and apply immediately.

Page 23: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.4 CONFIGURATION WINDOW

3.4.1 SWITCH

3.4.1.1 PORT

In the ports window user can read/configure the parameters of Ethernet ports.

Port 1~4 corresponds to front panel electrical Ethernet ports 1~4, and Port 5~7 corresponds front

panel optical Ethernet ports 5~7. Port 8~11 are system internal ports only… please keep these ports

at their default setting.

NOTE:

• Changing the internal communication ports may cause system errors.

Figure 3-9 Ethernet Ports Window

Table 3-9 Ethernet Port

Port Speed Rate Parameter Duplex Port Disable

Port 1~4 Auto | 10M |100M | 1000M Full | Half Support

Port 5~7 Auto | 100M | 1G Full Support

Table 3-9 Ethernet Port Parameters

Parameter Range Default Remark

Link - - Connect or disconnect

Speed – Current Speed | Down - Speed range refer Table 4-7

Speed - Configured - - Speed range refer Table 4-7

Flow Control Enable | Disable Disable Compliance IEEE 802.3x

Max Frame Size ~9600 9600 The MTU allows pass

NOTE:

• The bold option is the default parameter of the Ethernet port.

Page 24: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.4.1.1.1 ETHERNET PORT SPEED RATE CONFIGURATION

Step 1 Click Configuration > Switch > Ports in Functional Navigation Tree;

Step 2 Click corresponding port Speed - Configured drop-down menu, and select the

appropriate value;

Step 3 Click <Save> and wait for the page refresh;

Step 4 Check whether Speed - Current display the correct value;

- - - End

3.4.1.1.2 ETHERNET PORT DISABLE

Step 1 Click Configuration > Switch > Ports in Functional Navigation Tree;

Step 2 Tick corresponding port Speed - Configured drop-down menu, and select the

disable option;

Step 3 Click <Save> and wait for the page refresh;

Step 4 Check whether Speed - Current display down status;

- - - End

3.4.1.1.3 ETHERNET PORT FLOW CONTROL CONFIGURATION

Step 1 Click Configuration > Switch > Ports in Functional Navigation Tree;

Step 2 Click corresponding port Flow Control - Configured and click <Save>;

Step 3 Wait for the page refresh, Flow Control - Current Tx/Rx will display tick icon;

- - - End

3.4.1.1.4 ETHERNET PORT ALLOW MTU CONFIGURATION

Step 1 Click Configuration > Switch > Ports in Functional Navigation Tree;

Step 2 Change corresponding port Max Frame Size to appropriate value;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• All settings are not effective until you click <Save>. Star Microwave Service Corporation

recommends saving after every change is made.

• Please check carefully before clicking <Save> in order to avoid a operation.

Page 25: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

3.4.1.2 AGGREGATION

In aggregation window, user can configure the aggregation group and algorithm.

Figure 3-10 Aggregation Window

Hash Code Contributors: allows selecting hash code contributors for making a key, including Source

MAC Address, Destination MAC Address, IP address, TCP/UDP port number four type.

Base on the network demand, user can use of combinations of different algorithms to build up the

aggregation network.

Figure 3-11 Aggregation Algorithms in OSI

<Source MAC Address>: allows Ethernet data with different source MAC address to be arranged to

transmit in different links evenly.

<Destination MAC Address>: allows Ethernet data with different destination MAC address to be

arranged to transmit in different links evenly.

Payload

TCP/UDP

IP

Mac

IP Packet

Header

PayloadTCP/UDP

Packet Header

PayloadEthernet Frame

Header

Source MAC

Destination MAC

IP Address

TCP/UDP Port Number

Page 26: Star Microwave Cirius HM Manual v2

Star Microwave Cirius SHC , 2016

<IP Address>: allows Ethernet data with different IP address to be arranged to transmit in different

links evenly.

<TCP/UDP Port Number>: allows Ethernet data with different TCP/UDP port number to be arranged

to transmit in different links evenly.

3.4.1.2.1 AGGREGATION GROUP MENBER CONFIGURATION

Step 1 Click Configuration > Switch > Aggregation > Static in Functional Navigation Tree;

Step 2 Tick appropriate port number in Port Members to the same Group ID;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• One port number can only be a member of one group, not for multiple groups.

• Normal group is default and is not affected by the aggregation algorithm.

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3.4.1.2.2 AGGREGATION GROUP ALGORITHM CONFIGURATION

Step 1 Click Configuration > Switch > Aggregation > Static in Functional Navigation Tree;

Step 2 Tick appropriate algorithms according to the network plan;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• The algorithms will take effect to the entire aggregation group, and do not support

independent algorithms for each aggregation group.

3.4.1.3 SPANNING TREE

In spanning tree window, user can enable/disable the Spanning Tree Protocol (STP) for each port.

Figure 3-12 Spanning Tree Window

Parameter Range Default Remark

Port 1~11 Enable | Disable Disable -

NOTE:

• STP enable can effectively avoid broadcast storms, but STP Enable will cause unpredictable

issues within the Ethernet test.

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3.4.1.4 MAC TABLE

In the MAC address table window, user can configure the parameters of MAC address table.

Figure 3-13 MAC Table Window

Parameter Range Default Remark

Disable Auto Aging Enable | Disable Disable Automatic aging function

Aging time - 300 Auto learn MAC aging time

MAC table - Auto 1~11 1~11 Auto learn MAC form port

MAC table - Disable 1~11 - Disable auto learn MAC

MAC table - Secure 1~11 - Learn specified static MAC

Static - Delete - - Delete current MAC entry

Static - VLAN ID 1~4096 1 VLAN ID of static MAC table

Static - MAC adder. - - xx-xx-xx-xx-xx-xx

Static - Port Memb. 1~11 - Port needs to learn this MAC

NOTE:

• If the aging time is too long, a large number of outdated MAC address entries will be

accumulated and lead to the failure of updating the MAC address forwarding list based on

the network change.

• If the aging time is too short, the valid MAC address entry might be deleted and cause

low-efficient forwarding.

• When adding a new static MAC entry to one port, the port should be configured as Secure

mode first.

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3.4.1.4.1 MAC TABLE AGING TIME CONFIGURATION

Step 1 Click Configuration > Switch > MAC Table in Functional Navigation Tree;

Step 2 Key in appropriate value in Aging Time column;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.1.4.2 DISABLE MAC TABLE AGING TIME

Step 1 Click Configuration > Switch > MAC Table in Functional Navigation Tree;

Step 2 Tick Disable Automatic Aging option;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• Not recommended to disable the MAC table automatic aging time except during a special

network demand.

3.4.1.4.3 DISABLE PORT MAC LEARNING FUNCTION

Step 1 Click Configuration > Switch > MAC Table in Functional Navigation Tree;

Step 2 Select the appropriate port members to Disable group;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.1.4.4 ADD STATIC MAC TO PORT MAC TABLE

Step 1 Click Configuration > Switch > MAC Table in Functional Navigation Tree;

Step 2 Select the appropriate port members to Secure group;

Step 3 Click <Add new static entry>, key in the appropriate VLAN ID and MAC Address,

and select the ports which need to learn this MAC address;

Step 4 Click <Save> and wait for the page refresh;

- - - End

3.4.1.4.5 DELETE STATIC MAC ADDRESS

Step 1 Click Configuration > Switch > MAC Table in Functional Navigation Tree;

Step 2 Click <Delete> in front of the MAC entry which will to be delete;

- - - End

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3.4.1.5 VLANS - VLANS MEMBERSHIP

In VLAN membership configuration window, user can configure VLAN parameters.

Figure 3-14 VLAN Window

Parameter Range Default Remark

Delete - - Delete current VLAN entry

VLAN ID 1~4096 0 VLAN ID is unique

VLAN Name - 0 Max 31 characters

Port Members 1~11 - Port default VLAN ID = 1

3.4.1.5.1 ADD NEW VLAN ENTRY

Step 1 Click Configuration > Switch > VLANs > VLAN Membership in Navigation Tree;

Step 2 Click <Add new entry>, key in the appropriate VLAN ID and VLAN Name, and

select the ports to be the members of this VLAN;

Step 4 Click <Save> and wait for the page refresh;

- - - End

3.4.1.5.2 DELETE VLAN ENTRY

Step 1 Click Configuration > Switch > VLANs > VLAN Membership in Navigation Tree;

Step 2 Click <Delete> in front of the VLAN entry which will to be delete;

- - - End

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3.4.2 MRU

3.4.2.1 SYSTEM - INFORMATION

Figure 3-15 System Information Window

Parameter Range Default Remark

System Time - - YYYY-MM-DD hh-mm-ss

System Mode - - License dependent

NOTE:

• Most of the system parameters are the same and relate with Quick Configuration. If the

Quick Configuration was completed, some system parameters setting can be skipped.

3.4.2.1.1 CHANGE SYSTEM MODE

Step 1 Click Configuration > MRU > System > Information in Function Navigation Tree;

Step 2 Click the drop-down menu and select the appropriate value in System Mode;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• Some pages will display different item based on system mode.

3.4.2.1.2 CHANGE SYSTEM TIME

Step 1 Click Configuration > MRU > System > Information in Function Navigation Tree;

Step 2 Key in the appropriate value in System Time;

Step 3 Click <Save> and wait for the page refresh;

- - - End

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3.4.2.2 SYSTEM - IP

Figure 3-16 System IP Window

Parameter Range Default Remark

IP Address - - Default: 192.168.168.1

IP Mask - - Default: 255.255.255.0

IP Router - 0.0.0.0 Gateway

Remote IP Address - - Used to inquiry remote info

VLAN ID 1~4096 1 Web GUI VID

3.4.2.3 MODEM

Figure 3-17 MRU Modem Window

Parameter Range Default Remark

ACM Switch On | Off Off License dependent

Modulation Mode QPSK ~ 256QAM - License dependent

Bandwidth ETSI | FCC - -

MER - - Modulation Error Ratio

Current Tx Mod. QPSK ~ 256QAM - -

Current Rx Mod. QPSK ~ 256QAM - -

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3.4.2.3.1 SELECT BANDWIDTH AND MODULATION

Step 1 Click Configuration > MRU > Modem in Function Navigation Tree;

Step 2 Click the drop-down menu and select the appropriate value in Bandwidth and

Modulation Mode;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.2.3.2 ACM CONFIGURATION

Step 1 Click Configuration > MRU > Modem in Function Navigation Tree;

Step 2 Select On or Off in ACM Switch;

Step 3 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• Once the ACM function has been enabled, the modulation mode will lock (auto mode).

3.4.2.4 ODU

Figure 3-18 MRU ODU Window

Parameter Range Default Remark

SSPA On | Off On -

Tx Power - - Hardware dependent

Current Tx Power - - Shown system Tx power

RSL - - System receive signal level

Tx Frequency - - Hardware depends

Rx Frequency - - Depends on Tx frequency

ATPC Enable Enable | Disable Disable ATPC function

ATPC Trigger Level - -60 Range depends on hardware

RSL Alarm Thresh. -90~-20dBm -90 -

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3.4.2.4.1 MUTE THE RADIO

Step 1 Click Configuration > MRU > ODU in Function Navigation Tree;

Step 2 Select Off in SSPA;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.2.4.2 TX POWER CONFIGURATION

Step 1 Click Configuration > MRU > ODU in Function Navigation Tree;

Step 2 Key in the appropriate value in Tx Power according the Tx power range;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.2.4.3 FREQUENCY CONFIGURATION

Step 1 Click Configuration > MRU > ODU in Function Navigation Tree;

Step 2 Key in the appropriate value in Tx Frequency according the Tx frequency range;

Step 3 Base on the system, set ODU is High (Prime) or Low (Non-Prime);

Step 4 Key in the appropriate value in Tx Spacing;

Step 5 Click <Save> and wait for the page refresh;

- - - End

NOTE:

• If you want to change the ODU to High (Prime) or Low (Non-Prime), you must set the Tx

Spacing to be 0. Otherwise the change will fail.

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3.4.3 SRU

3.4.3.1 MODEM

Figure 3-19 SRU Modem Window

Parameter Range Default Remark

ACM Switch On | Off Off License dependent

Modulation Mode QPSK ~ 256QAM - License dependent

Bandwidth ETSI | FCC - -

MER - - Modulation Error Ratio

Current Tx Mod. QPSK ~ 256QAM - -

Current Rx Mod. QPSK ~ 256QAM - -

3.4.3.2 ODU

Figure 3-20 SRU ODU Window

Parameter Range Default Remark

SSPA On | Off On -

Tx Power - - Hardware depends

Current Tx Power - - Shown system Tx power

RSL - - System receive signal level

Tx Frequency - - Hardware depends

Rx Frequency - - Depends on Tx fre & spacing

ATPC Enable Enable | Disable Disable ATPC function

ATPC Trigger Level - -60 Range depends on hardware

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RSL Alarm Thresh. -90~-20dBm -90 -

NOTE:

• The SRU page displays items and parameters that change based on the system mode (as

1+1 HSB / SD / FD or 2+0).

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3.4.4 MSU

3.4.4.1 CHANNEL SWITCH

Figure 3-21 MSU Protection Window

Parameter Range Remark

T1 Enable Enable | Disable -

STM-1 Enable Enable | Disable -

3.4.4.1.1 T1 CONFIGURATION

Step 1 Click Configuration > MSU > T1 in Function Navigation Tree;

Step 2 Select Enable to enable the 16 ways T1, or Disable to disable the T1;

Step 3 Click <Save> and wait for the page refresh;

- - - End

3.4.4.1.2 STM-1 CONFIGURATION

Step 1 Click Configuration > MSU > T1 in Function Navigation Tree;

Step 2 Select Enable to enable the STM-1, or Disable to disable the STM-1;

Step 3 Click <Save> and wait for the page refresh;

- - - End

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3.5 MONITOR

3.5.1 SWITCH

3.5.1.1 PORT - STATUS

In ports status, shown are the seven Ethernet ports which correspond to the IDU front panel.

When the Ethernet is connected, the port icon will turn green. If port is black this means this port is

disconnected. User can click the port icon to entry to the detail traffic statistics for this port.

Figure 3-22 Port Status Window

3.5.1.2 TRAFFIC OVERVIEW

Figure 3-23 Traffic Overview Window

Parameter Description

Port Support click in to check the port detail statistics

Packets - Rx Count received quantity of packet

Packets - Tx Count transmitted quantity of packet

Bytes - Rx Count received quantity of Bytes

Bytes - Tx Count transmitted quantity of Bytes

Errors - Rx Count received quantity of error packets

Errors - Tx Count transmitted quantity of error packets

Drops - Rx Count the drop packets of this port received

Drops - Tx Count the drop packets of this port transmitted

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Filter - Rx Count the filtering packets number on received

<Clear>: Clear the page statistics and restart the counting.

3.5.1.3 QOS STATISTICS

Figure 3-24 QoS Statistics Window

Parameter Description

Q1~Q7 - Rx Count the received packet number on each queue of port

Q1~Q7 - Tx Count the transmitted packet number on each queue of port

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3.5.1.4 DETAILED STATISTICS

Figure 3-25 Port Statistics Window

Parameter Description

Receive Total Count the total received packets of port

Transmit Total Count the total transmitted packets of port

Rx Size Counters Count the total received numbers of different frame sizes

Tx Size Counters Count the total transmitted numbers of different frame sizes

Rx Queue Counters Count the total received packet numbers of queue

Tx Queue Counters Count the total transmitted packet numbers of queue

Rx Errors Counters Count the total received error packets

Tx Errors Counters Count the total transmitted error packets

NOTE:

• Each counter provides more detailed information of port statistics. Those statistics can help

analyze network status.

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3.5.1.5 MAC TABLE

Figure 3-26 MAC Table Window

Parameter Description

Type Indicate type of MAC address (include static and dynamic)

VLAN VLAN ID of MAC address

MAC Address The details of MAC address

Port Members Indicate which ports had learned this MAC entry

3.5.1.6 VLAN MEMBERSHIP

Figure 3-27 VLAN Window

Parameter Description

VLAN ID -

Port Members Indicate which ports had this VLAN ID entry

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3.5.2 MRU

3.5.2.1 SYSTEM - INFORMATION

Figure 3-28 MRU Information Window

3.5.2.2 SYSTEM - SYSTEM LOG

Figure 3-29 System Log Window

Parameter Description

ID The ID of system event

Level System defined event level as Info, Warning, Error

Time The date event happened

Message The details of system event

<Clear>: Clear the all the system events.

NOTE:

• User can use the event level filter to quickly find an event.

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3.5.2.3 SYSTEM -RSL LOG

Figure 3-30 RSL Log Window

Parameter Description

RSL Log Interval The time period to record the RSL

ID The ID of RSL record

Time The record date of RSL event

RSL (dBm) The recorded received signal level

3.5.2.4 TEMPERATURE

Figure 3-31 System Temperature Window

Parameter Description

Chip Temperature The temperature of IDU CPU

Device Temperature The temperature of IDU shell internal

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3.5.2.5 MODEM

Figure 3-32 MRU Modem Status Window

Parameter Description

Demodulation Status Indicate whether the modem demodulation is working

normally

Tx Channel Status Indicate the Transmit channel status

3.5.2.6 IF

Figure 3-33 MRU IF Window

3.5.2.7 ODU

Figure 3-34 MRU ODU Status Window

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3.5.2.8 ALARM

Figure 3-35 MRU Alarm Window

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3.5.3 SRU

3.5.3.1 SYSTEM - RSL LOG

Figure 3-36 SRU RSL Log Window

3.5.3.2 MODEM

Figure 3-37 SRU Modem Status Window

3.5.3.3 IF

Figure 3-38 SRU IF Window

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3.5.3.4 ODU

Figure 3-39 SRU ODU Status Window

3.5.3.5 ALARM

Figure 3-40 SRU Alarm Window

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3.5.4 MSU

3.5.4.1 T1

Figure 3-41 T1 window

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3.6 SECURITY WINDOW

3.6.1 SWITCH

3.6.1.1 PASSWORD

Figure 3-42 System Password Window

Parameter Description

Old password Key in the old password

New password Key in the new password

Confirm new PSW New password confirm, change fail when PSW mismatched

NOTE:

• Password can be any number or letter and the length should be less than 31 characters.

3.6.1.2 AUTHENTICATION METHOD

In the authentication method configuration window, user can configure the authentication method of

the client side.

Figure 3-43 System Authentication Window

Parameter Range Default Remark

Telnet Local | None Local Allow/deny telnet access

SSH Local | None Local Allow/deny SSH access

Web Local | None Local Allow/deny Web access

NOTE:

• When then Web configuration is None, the Web GUI login will fail.

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3.6.1.3 SSH

Figure 3-44 System SSH Window

Parameter Range Default Remark

Mode Enable | Disable Enable Enable/disable SSH mode

3.6.1.4 HTTPS

Figure 3-45 System HTTPS Window

Parameter Range Default Remark

Mode Enable | Disable Enable Enble/disable https mode

Automatic Redirect Enable | Disable Disable Enable/disable auto redirect

NOTE:

• HTTPS access mode will be activated when both Mode and Automatic Redirect are enabled.

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3.6.1.5 ACCESS MANAGEMENT

Figure 3-46 Access Management Window

Parameter Range Default Remark

Mode Enable | Disable Enable Access management

Start IP Address - - IP address for access client

End IP Address - - IP address for access client

HTTP/HTTPS Enable | Disable Disable Enable/disable this function

TELNET/SSH Enable | Disable Disable Enable/disable this function

3.6.2 NETWORK

3.6.2.1 ACL - PORTS

In the ACL ports configuration window, user can limit port speed and configure port copy.

Figure 3-47 System ACL Ports Window

Parameter Range Default Remark

Port 1~11 - -

Action Permit | Deny Permit Data transmission function

Rate Limiter ID Disable | 1~16 Disable 1~16 defined in 4.6.2.2

Port Copy Disable | 1~11 Disable The port which will be copied

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Figure 3-48 Port Copy Data Flow Chart

Port 1 Port 2 Port 3 Port 4

Port 5Port 7Port 6

Cable

Connection

Cable

Connection

Cable

Connection

Cable

Connection

Port Copy Port Copy

Port Copy

Port Copy

3.6.2.2 ACL - RATE LIMITERS

Figure 3-49 Rate Limiter Window

Parameter Range Default Remark

Rate Limiter ID 1~16 - ID of rate limit entry

Rate - - Data transmission function

Unit Kbps Kbps Speed rate unit

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3.6.2.3 ACCESS MANAGEMENT STATISTICS

Figure 3-50 Access Statistics Window

Parameter Description

HTTP Packet statistics of HTTP mode

HTTPS Packet statistics of HTTPS mode

Telnet Packet statistics of Telnet mode

SSH Packet statistics of SSH mode

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3.7 DIAGNOSTIC

3.7.1 PING

In this page the system provides the ICMP Ping function the same as Microsoft Window OS. Operator

can use to inspect the Ethernet link status between the IDU and a target device.

Figure 3-51 Ping Window

3.7.2 VERIPHY

VeriPHY are used for verify the Ethernet PHY layer status and measure the length of cable which

connects to port 1~4 electrical Ethernet port in the IDU front panel.

Figure 3-52 VeriPHY Window

NOTE:

• VeriPHY can measure the cable length which should be less than 7m.

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3.7.3 DEBUG

3.7.3.1 DEBUG - MRU

Figure 3-53 MRU Debug Window

Parameter Range Default Remark

IF Loopback Normal | Loop Normal Used for maintenance only

Modem Loopback Normal | Loop Normal Used for maintenance only

Modem Onetone Enable | Disable Disable Used for maintenance only

Onetone Frequency 340000 - 340MHz

Uncoded BER - - Modem BER statistics

Coded BER - - Modem BER statistics

Cumulative BER - - Modem BER statistics

NOTE:

• If loopback, modem loopback, and modem onetone will interrupt the microwave link,

remember to disable after maintenance is completed.

3.7.3.2 DEBUG - SRU

Figure 3-54 SRU Debug Window

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3.7.3.3 DEBUG - MSU

Figure 3-56 MSU Debug Window

Parameter Range Default Remark

STM-1 Line Loop Normal | Loop Normal Used for maintenance only

STM-1 System Loop Normal | Loop Normal Used for maintenance only

T1 Line Loop Normal | Loop Normal Used for maintenance only

T1 System Loop Normal | Loop Normal Used for maintenance only

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3.8 MAITENANCE

3.8.1 RESTART DEVICE

Figure 3-57 System Restart Window

NOTE:

• Restart will interrupt the microwave link and will recover after system start up.

3.8.2 FACTORY DEFAULTS

Figure 3-58 Factory Reset Window

NOTE:

• Factory Default reset will clear all the parameters which had been configured, and will

interrupt the microwave link, but will not automatically recover.

3.8.3 SOFTWARE

If necessary, in the software page the user can upgrade the system firmware, in order to improve the

system performance or reliability.

3.8.4 CONFIGURATION

In the configuration page user can save or load the system configuration file, which can then be used

to download new or repaired equipment.

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3.9 APPENDIX B: RMA (RETURN MATERIAL AUTHORIZATION) FORM

Star Microwave Service Corporation

41458 Christy St. Fremont, CA 94538-6547 Telephone: +1 510.498.7900 Fax +1 510.498.7901

RMA Request Form

Date:

From :

Address :

Tel :

Fax :

E-mail:

ATTN:

Product Information :

Item Model Serial Number Return Category Qty Problem Description

1

2

3

4

5

6

7

8

9

10

Notes:

1. For 'Return Category' column, please select from A: Return of Defective Product, B: Return of Trial Sample, or C: Return

of New and Unused Product.

2. If A or C category of return product is chosen, please give short description of the problem or reason for returning.

Transportation Information:

Location of Product:

Transportation Method:

Shipping Forwarder

Note: Location of Product' must be stated, while 'Transportation Method' or 'Shipping Forwarder' can be left blank if

not determined.

Signature:

--End of Document

Page 59: Star Microwave Cirius HM Manual v2

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Star Microwave Service Corporation

41458 Christy St.

Fremont, CA. 94538

Tel: +1 510.498.7900

Fax: +1 510.498.7901