Social Intranet Afternoon

Social Intranet Afternoon

Stockholm Jan 22nd 2015

Ambientia is a

consulting, design and

application

development company

that creates

web and mobile

applications for the

digitization

of our customers’

businesses

ManagementConsulting Service Design

Software Development

Industrial Internet

SocialIntranet

DigitalProcesses

ApplicationLifecycle

Management

Web Solutionsand

E-commerce

Agile Digital Business

In brief

5,7 M€

20

10

20

11

20

12

4,4 M€

6,6 M€

20

13

7,3 M€

E2

01

4

9,5 M€

On the Tekniikka&Talous

magazine’s ”99 most promising

companies” list

Among TietoViikko magazine’s

250 largest IT companies

On the Deloitte Technology Fast

50 list every year

Growth company

Founded in 1996

100 professionals

5 offices around Finland

95% of customers would

recommend Ambientia to

business associates (research

Reconos 2014)

Rating Alfa (Asiakastieto)

Ambientia

Technology Partners

Atlassian is a leading knowledge

and task management solutions

provider, whose applications are

being used by 40 000 companies

Leading Agile Solutions

Atlassian Platinum & Enterprise Expert

Ambientia is one of the few

Platinum & Enterprise level

partners in the Nordics.

Our service offering

includes consulting,

licenses, application

development, hosting,

information security and

support.

Comprehensive Service Offering

Ambientia’s Atlassian solutions

are used by e.g.

Introduction to Social Intranets

www.ambientia.fi

Social intranet is not a digital bulletin board or news channel,

but a whole digital office

www.ambientia.fi

What does a social intranet mean?

• Social intranet is an everyday tool for everyone –like email – not just a news broadcasting channel

• Distributed content creation• By default, users have rights to edit and comment all

content

• Publishing news made easy for everyone

• Social tools to support both collaboration and information management• Not just discussion forums

• Openness and transparency• Visibility to the whole organization – working transparently

• Work and fun cannot nor should be separated completely

www.ambientia.fi

How to rock your social intranet implementation

www.ambientia.fi

#1

Always start with the business

www.ambientia.fi

#2

Design it for the users

www.ambientia.fi

#3

Know that it’s never completely ’done’

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www.ambientia.fi

• Follow-up• Implementation

• Design

DEV. CYCLE1. Goals & Concept

2. Platform & Features

3. Usage & Community

Creating a Social Intranet with Confluence

www.ambientia.fi

Lay a strong foundation

www.ambientia.fi

• History in a wiki - Social is ”built-in”

• Simple basic structure

• Straightforward user permissions

management

• Often sneaks into organization as the users’

tool of choice

• Excellent integration with JIRA

Build up walls and decorate

www.ambientia.fi

• Boost your information arcitecture with space categories, megamenus and linking users to spaces/categories

• Improve the look & feel without compromising version upgradability

But don’t do it without experienced architects, builders and designers

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• Business-driven approach and user-centered design create the added value

• Atlassian expertise to ensure effective technology implementation

• Comperehensive and long-term intranet partner for our customers

Our project roadmapfor a Social Intranet

1. From business strategy to intranet

goals and principles

2. User profiles and user stories

3. Information architecture

4. Content governance model

5. User interface and visual design

6. Training and go-live

7. Support and continuous development

www.ambientia.fi

Design Implementation

Project guidelines

www.ambientia.fi

Don’t waste time on extensive requirements definition – focus

on results, do pilots and prioritize

www.ambientia.fi

Don’t build on assumptions – do research, analyze and question

(even your own thoughts)

www.ambientia.fi

Start small – most important features first, add new ones

gradually

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See some examples of our implementations with Confluence+RefinedWiki

www.ambientia.fi

www.ambientia.fi

www.ambientia.fi

www.ambientia.fi

Some of our Intranet customers

Finnair

F-Secure

Veikkaus (the Finnish national betting agency)

Finnish Ministery of Education and Culture

www.ambientia.fi

Key takeaways

www.ambientia.fi

Make sure your Social Intranet..

• Has a clear and justified role in employees day-

to-day work

• Helps implement company strategy

• Engages users to collaborate, share, learn and

innovate together

• Enforces company culture and sense of

community

• Is easy to use, simple to administrate and

constantly evolving

www.ambientia.fi

Aino HeiskaConsultant, Social Intranet Expert

@ainohei

[email protected]

+358 (0)50 597 9495

www.ambientia.fi