Service Manager User Group November 2013 Slide Deck

System Center 2012 Service ManagerUser Group Meeting: November 27, 2013

Agenda User Group Update – Chris Ross

Community Update – Lee Berg

Presentation: What’s new in SCSM 2012 R2 – Chris Ross

Presentation: Cireson SMA Connector for SCSM – Travis Wright

Presentation: Syliance ITSM Portal for Service Manager – Dieter Gasser / Anton Gritsenko

Presentation: Deploying SCSM with PowerShell Deployment Toolkit – Lee Berg

User Group Communication Update – Vanessa Veronica Mirabal

Open Question and Answer

Join the Lync IM discussion during today’s meeting!https://meet.lync.com/cireson/chris.ross/F9992N06

Who are our Presenters today? Travis Wright

Partner, Director of Product Management at Cireson

@RadTravis | [email protected] Dieter Gasser

CEO, Principal Consultant at Syliance IT Services GmbH

@Syliance | [email protected]

Anton Gritsenko

Developer at Syliance IT Services GmbH

@SCSMRU | [email protected]

Lee Berg

Systems Engineer at Concurrency

@LeeAlanBerg | [email protected]

User Group Update: Chris Ross Membership Update: Currently we have 1,231 members and still growing!

Website (SCSM.US) has been mostly fixed!

Sage Question: Question: In the Change Log grooming process, there is logic to ensure the

most recent change log entry for an entity does not get deleted.  What is the reason for this?

Catapult Acquired! 

New Products from Cireson, GridPro, and SCUtils

System Center Management Pack for System Center 2012 R2 Service Manager 

Update Rollup 4 for System Center 2012 SP1 Service Manager (KB2887775) is now available

SCSM R2 ISO Updated on MDSN - Includes 32 bit console

Service Manager Authoring Tools Update

Deploying System Center 2012 Service Manger

Lots of goodies on the Concurrency Blog this month

Nordic System Center Summit

TechEd Registration is open!

System Center Universe - JEDI

Community Update – Lee Berg

Syliance IT Services

Industriestrasse 468152 GlattbruggSwitzerland

[email protected]+41 43 533 16 70

Questions & AnswersThank you!

www.syliance.com/marketplace

Syliance IT Services

Industriestrasse 468152 GlattbruggSwitzerland

[email protected]+41 43 533 16 70

Syliance IT Services

Industriestrasse 468152 GlattbruggSwitzerland

[email protected]+41 43 533 16 70

Syliance IT Services

Industriestrasse 468152 GlattbruggSwitzerland

[email protected]+41 43 533 16 70

Deploying Service Manager with the PowerShell Deployment Toolkit

Lee berg

The Question

The Big Question:

I need System Center for all of those advanced software and service deployment capabilities, but without System Center already in place how do I deploy System Center?

What is PDT

The PowerShell Deployment Toolkit (PDT) is a set of scripts and knowledge for automated deployment of System Center 2012 SP1/R2, including SQL all prerequisites, and all automatable post-setup integration.

Components

Downloader.PS1

Installer.PS1

Variable.xml

VMCreator.ps1

Workflow.xml

Warning!

GETTING STARTED

Prep

Download Source Files

Server Configuration

Configuration XML

Components

Roles

SQL

Components

Roles

SQL

Resources

aka.ms/GetToKnowPDT

Building Clouds blog

Community Customizations

Service Manager Customer LyncUp

Here’s how to join: - First Tuesday of Each Month 9am PST – 10am PST

Next Meeting: Tuesday, November 5th!

Join Lync Meeting   

 Join by phone

 +14257063500 (USA - Redmond Campus)             English (United States)

 +18883203585 (USA - Redmond Campus)             English (United States) 

Conference ID: 96290306

The interest level in Service Manager is through the roof since MSFT released System Center 2012.  Many customers lately asking to speak with other customers that have deployed SCSM. 

Solution: The idea - host Lync meet ups (a “LyncUp”, sort of like a TweetUp – you heard it hear first!) with the community and let people just have an open discussion about whatever they want.  Brilliant!

Comm Update – Vanessa Veronica Mirabal

New SCSM Weekly Paper!

http://paper.li/SCSMUS/1362697040 Subscribe to get this emailed to you directly!

Check out the User Group Website:

Submit topics for future user group meetings See what’s on the agenda for the next meeting Download the calendar invites

Check out: Service Manager Job Board

http://scsm.us/jobs Remember – anyone can post open jobs + it’s Free!

Comm Update – Vanessa Veronica Mirabal

Cireson: Multiple positions (SCSM, SCCM, SCORCH)

Location: Anywhere (link)

Concurrency: Multiple position (SCSM & SCORCH)

Location: Mil… or US-IL-Chicago (link)

Rockyourmsftcareer.com

General Service ManagerTwitter: #SCSM

User GroupWebsite: http://scsm.usLinkedIn: linkFacebook: linkChris: @SCSMUSVanessa: @VerityVersaiLee: @LeeAlanBerg

Next User Group Meeting – January 2014! Wednesday, January 29, 2014

User Group Update – Chris Ross

Service Manager Community Update – Lee Berg

Stump the Sage aka - Travis Wright

Communication Update and Open SCSM Jobs – Vanessa Veronica Mirabal

If you have questions about Service Manager, best practices or anything else related to this product or the presentations you saw today, now is your time to ask!

Question and Answer…