Rersponse to Pre-Bid queries on ICCC and e-Gov Aligarh Smar City 1 Response to Pre bid Queries # RFP Reference Content of the RFP requiring clarification Clarification Sought Response to query 1. Vol-1, 3.5, TQ_6, Clause- B4, Page No. 51 The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e- governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. • 08 or more projects:10 Marks • 05-07 Projects: 08 Marks • 03-04 Projects : 06 Marks • 02 Projects: 04 Marks This is very generic and open ended criteria. Implementing eGov solution needs thorough experience in that domain. Current criteria says implementation/ integration - which means any bidder who has merely done some minor integration with eGov software also qualifies. Onboarding bidder with such minimal experience is not advisable. With this background, we propose this criteria to be changed as below: The Bidder (any member in case of consortium) shall have successfully implemented minimum two (02) project related to e- governance which include at least one (01) ULB /e-municipal services from areas listed here: Utility- Water, Property Tax, HRMS, Finance Management, Project Management, Trade & License, Building Permission. Value of each project should be min INR 5 crores per project implemented during last 5 years. • 08 or more projects:10 Marks • 05-07 Projects: 07 Marks • 03-04 Projects : 04 Marks • 02 Projects: 02 Marks Refer Corrigendum No. 5 2. Vol-1 3.5, PQ_7, Page No. 45 f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) We understand that the eGovernance projects with GIS integration/ implementation would qualify under this criteria. Please confirm Refer Corrigendum No. 5
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Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 1
Response to Pre bid Queries
#
RFP Reference
Content of the RFP requiring clarification Clarification Sought Response to query
1. Vol-1, 3.5, TQ_6, Clause- B4, Page No. 51
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. • 08 or more projects:10 Marks • 05-07 Projects: 08 Marks • 03-04 Projects : 06 Marks • 02 Projects: 04 Marks
This is very generic and open ended criteria. Implementing eGov solution needs thorough experience in that domain. Current criteria says implementation/ integration - which means any bidder who has merely done some minor integration with eGov software also qualifies. Onboarding bidder with such minimal experience is not advisable. With this background, we propose this criteria to be changed as below: The Bidder (any member in case of consortium) shall have successfully implemented minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services from areas listed here: Utility- Water, Property Tax, HRMS, Finance Management, Project Management, Trade & License, Building Permission. Value of each project should be min INR 5 crores per project implemented during last 5 years. • 08 or more projects:10 Marks • 05-07 Projects: 07 Marks • 03-04 Projects : 04 Marks • 02 Projects: 02 Marks
Refer Corrigendum No. 5
2. Vol-1 3.5, PQ_7, Page No. 45
f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
We understand that the eGovernance projects with GIS integration/ implementation would qualify under this criteria. Please confirm
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 2
3. Vol-1 3.6, B6, TQ_8, Page No. 52
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore • 3 or more project : 5 mark • 2 project: 3 mark • 1 project: 1 mark
We understand that the eGovernance projects with GIS integration/ implementation would qualify under this criteria. Please confirm
Refer Corrigendum No. 5
4. Vol-2 3.1.13 Page No. 198
c) Integration of applications/software implemented by ASCL for various services on the new e-Governance platform
Please share details of existing applications, Functionality, Technology, are these application under support? Will existing vendor extend support for integration? Will APIs be provided to integrate with existing systems by ASCL?
APIs will be provisioned by ASCL. Remaining details will be shared during project implementation
5. Vol-2 3.1.13 Page No. 198
d) Migration of all data from some of the existing applications to the e-Governance platform
Please give details of existing modules. Language and Font in which the data is present Quantum of data in each module
Quantum of Data is expected to be 50 GB. More details will be shared during project implementation
6. Vol-2 3.1.13 Page No. 198
g) Capacity Building and Training We understand that the place, IT and Non-IT infrastructure required for training would be given by ASCL. Pls confirm Please share number of trainees that will have to be trained.
Training will be provided in Batches as mentioned in the RFP. The training infra structure will be provisioned by ASCL
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 3
7. Vol-2 3.1.13 Page No. 200
a. Undertake digitization of legacy data which are kept as paper form
Please give details of quantum and size of paper/documents that are to be digitized. Who will bear the cost of consumables?
Approximately 50,00,000 (Fifty Lakhs) A4 size papers
8. Vol-2 3.1.13 Page No. 200
5. Integration of the e-Governance solution with the ICCC and other smart solution (as required)
Request you to please elaborate. This clause talks about the project scope requirement to integrate the eGovernance solution with the ICCC platform.
9. Vol-2 3.1.13 Page No. 200
b. Documentation, training, simulation. Conduct onsite workshops for process stakeholders and highlight the benefits of this new environment
We understand that the place, IT and Non-IT infrastructure required for training would be given by RMC. Pls confirm
Training infrastructure will be facilitated by ASCL
10. Generic Generic Please provide the number of departmental users for E-Governance modules.
Refer corrigendum No.5
11. Vol-3 Part-C, Section-60 Page No. 552
MSI is expected to mobilize project team for commencement of work Commencement of work would mean reporting and availability of MSI’s resources (90% Key Personnel as per the RFP requirement) at ASCL’s office for the project within defined period of 15 days and remaining10% in next 15 days)
Please request to change the mobilization period to at least 2 months from 15 days.
Refer Corrigendum No. 5
12. Vol. II, Page no 33, Point d
Security design should provide for a well-designed identity management system, security of physical and digital assets, data and network security, backup and recovery and disaster recovery system
Security Device protection???? The security devices would be used to implement the overall
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 4
security design envisaged for the solution stack
13. Authentication, Authorization & Access Control: 3 factors (User ID & Password, Biometric, and Digital Signature) security mechanisms should be implemented (where ever required) to enable secure login and authorized access to portal information and services
Request you to please elaborate. This clause details the solution capability to have various authentication, authorization & access control capabilities built in the same and can be used as per the need of the project
14. Vol. II, Page no 35, Point aa
All traffic from the sensors in the Smart city to the application servers should be encrypted Secure Socket Layer (SSL) and authenticated prior to sending any information. The data at rest and in transit must be encrypted
Request you to please elaborate. This clause details the project need to have encrypted data communication between the sensors (IoT devices on the ground) and the Smart City Data Centre
15. Vol. II, Point f - Page no 129
The MSI shall carry out Preventive Maintenance (PM) of all hardware and testing for virus/ Worm attacks or any cyber security related attacks if any, and should maintain proper records at each site for such PM. The PM should be carried out at least once in six months for all the components &
Is there any spsecific compnent for cyber security solutions? Refer to the BOM & BOQ of the RFP document for details of the security
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 5
solutions commissioned as a part of the project scope.
components envisaged as a project scope
16. Vol. II, Point 16 - Page no 231,
The architecture must adopt an end-to-end security model that protects data and the infrastructure --------
SDP protects all systems, including mobile, cloud and legacy while ensuring every device enforces strong authentication through supported multifactor authentication options and only connects the device to the system if it is not infected
As per RFP
17. Vol. II, Page no 190, Point 11
Must support the ability to allow Video conferencing devices, Clients on Mobile phones, Smart phones and Laptops to join into conference. These Clients can be inside the WAN network or even on the Internet without a VPN
Used SDP a mutual single packet authorization (SPA) and transport layer security (TLS) protocol, making it more secure and lightweight than the traditional VPN. Overall, SDP brings significant long-term cost savings by replacing outdated VPN solutions.
As per RFP
18. Vol. II, Page no 99, Point 32
MSI must ensure that there is access to VMs if there is a requirement to access it using IPSEC/SSL or any other type of VPN.
The InstaSafe Secure Access is a cloud based security access solution based on the principles of Software defined Perimeter (SDP). It is an innovative solution which is hardware free and a better alternative to VPN (point to point connectivity) and saves cost. It allows accessing centrally hosted application using open internet yet in a secured manner.
As per RFP
19. Vol. II, Page no 134, Point 11
Secured IPsec/SSL/TLS based virtual private network (VPN) management
VPN technologies at different places and the coverage of Security requirements is more in the specifications of Next-gen Firewall. However, this exposes the entire system to major risk of - Single point of failure
As per RFP
20. General We request to provide the address for all locations along with contact details for feasibility
Details with address & GPS co-ordinates for all the locations are provided in Annexure A (with all sub
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 6
parts ranging from anneure A.1 to Annexure A.7) of Vol 2 of RFP
21. General We request to clarify the handoff interface required Please refer corrigendum No.2 (Annexure B.61. Optical Fiber Cables (OFC) - 24/48 Core
22. Vol – 2,Page 68 3.1.14 NOTE:
The MSI should undertake the process for getting the ROW permission from the concerned authorities for laying down the fiber network in consultation with ASCL. ASCL will facilitate the process of getting the ROW.
A dedicated Fiber Network would be created for connecting various ground level assets with the ICCC for smooth functioning & management of the Smart City Solution
Refer Corrigendum No. 5
23. Vol- 2, Page 23 Point 14
A dedicated Fibre Network would be created for connecting various ground level assets with the ICCC for smooth functioning & management of the Smart City Solution
We request to modify this clause A dedicated Fiber Network / MPLS VPN network of desired capacity would be created for connecting various ground level assets with the ICCC for smooth functioning & management of the Smart City Solution
As per RFP
24. Volume I/4.14 Quality standards and pre-eligibility OEM criteria/69
All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
All certifications asked are not applicable for all the OEMs. We request authority to amend the clause as below: All quoted OEM should have quality standard certifications like ISO 9001-2008 or ISO14001 or ISO 27001 or CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
Refer Corrigendum No. 5
25. Volume I/4.14 Quality standards and pre-eligibility
OEM for Command Control Software should have deployed at least one Smart City solution in India or globally.
This clause is single OEM oriented as all such projects are under implementation stages at present, hence we request to delete this clause to allow open competition.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 7
OEM criteria/69
26. Volume I/Annexure 2.14.1. Proposed Bill of material for CAPEX/100
Face Recognition software with required licenses (Online & Offline both)
Please quantify the No. of Facial recognition Cameras as Facial recognition software is designed accordingly.
The number of cameras for facial recognition is 10. Refer Annexure 2.14.1 Vol I of RFP document for details
27. Volume I/Annexure 2.14.1. Proposed Bill of material for CAPEX/102
Certified Radar for Instant Speed Detection with complete accessories
With advanced technology now a days Speed detection can be done with Cameras and analytics only. Hence we would suggest to allow Radar/ any other technology for seed detection as per bidder's design solution.
As per RFP
28. Volume II/Annexure 2.14.1. Proposed Bill of material for CAPEX/23
ASCL fibre network We assume bidder needs to provide connectivity between field peripherals and control room by any means (wireless/wired). Fibre is also not part of BOM in RFP. Please confirm if bidder shall lay OFC network for connectivity between field and cotrol room as a part of SOW in this project.
The connectivity is to be provided as wired fibre network only. The MSI should install & commission a dedicated wired fibre network connecting all the ground level assets with the ICCC (as defined in the project scope)
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 8
29. Volume II/2.3. Survey, Design Consideration for finalization of detailed technical architecture and project plan/32
9. Electrical power provisioning As per prevalent practice across all smart City projects, recurring charges for electricity are borne by respective smart city authority. We believe inline with this, recurring electricity charges shall be borne by ASCL in this project. Please confirm.
All electrical charges will be borne by MSI only and such any charges are not re-imbursible
30. Volume II/Automatic Call Distribution (ACD):/193
9. The call centre solution should have been implemented in minimum 2 projects of Emergency handling over 50,000 calls per day in India. Documentation proof should be submitted as part of the tender submission
This clause is single OEM oriented. Please remove this clause to allow to bring in new and advance technology for this project.
Speed should be measured use advanced forward firing radar technology (a) -Speed should be measured using 3D advanced radar i. Frequency band should be 24.0 to 24.25 GHz or 77 GHz ii. Max. Transmit Power (EIRP)- 20 dBm iii. Operating temp -40 °C ÷ 85 °C (b) Speed: 30 to 320 km/h (c) Range Accuracy typ. <+/-2,5% or +/-0,25m (bigger of) (d) Speed Accuracy: typ. <+/-1% or <+/-0,28m/sec (bigger of) (e) Tracking radar with possibility to take control image (f) Cycle Time. -50 Msec (g) Vibration; 14g rms (h) Power Consumption: 7V ÷ 32V (i) Lanes: Multilane (j) Number of tracked objects: 64
With the latest technology it is possible to measure speed with Cameras only. This is very cost effective solution for speed detection. Hence we request authority to allow Video based speed detection system.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 9
32. General Query As RLVD,ATCS,ANPR,Speed, E-challan Variable Message Signboards and ECB are interconnected and an integral part of ITMS system, hence it is very important that each of these system shall come from same OEM in order to achieve seamless synchronization and ease of operation. We request authority to add this clause as below. RLVD,ATCS,ANPR,Speed, E-challan, Variable Message Signboards and ECB system shall be from same OEM.
Environmental Sensor will be connected on Smart Poles and location of ES would be Smart Pole locations.
We believe Smart pole is not in scope of this project aat present and this would be installed in future. Please confirm if Environmental system shall be installed only after installation of Smart poles in future.
Refer Corrigendum No. 5
34. Volume II/Annexure B.38. Adaptive Traffic Control System/252
Thermal camera shall be used for vehicle detection
Thermal cameras detect heat generated from living objects and very expensive. Hence we request to allow Video based camera detection prevalent in the industry for vehicle detection.
As per RFP
35. General Query Please confirm if bidder can opt not to quote any item/items as per BOM given in RFP if this is not required as per bidder's design.
where the number of units of a particular component is mentioned the bidder has to propose the same as per the BOM/BOQ However , where number of quantity is mentioned as "As per solution
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 10
requirements", the bidder is free to propose the number as per their solution requirements.
36. General Query We believe ROW charges for connectivity and installation shall be facilitated and borne by ASCL as per prevalent norms in smart cities. Please confirm.
Documentary evidence (Copy of completion/ Ongoing client certificate and Work Order/ Contract) Note: Details on the supporting document is provided below as point 1
Kindly ammend this clause as "Documentary evidence (Copy of completion/ Ongoing client certificate and Work Order/ Contract/ Self certicate and work order) Note: Details on the supporting document is provided below as point 1
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work):
Kndly ammend this clause as "The Bidder (any member in case of consortium) shall have successfully executed projects in last seven (7) years (excluding civil work):
"The Bidder (any member in case of consortium) shall have successfully executedprojects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will beallotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks
Kindly ammend this clause as "Documentary evidence ("The Bidder (any member in case of consortium) shall have successfully executed projects in last seven (7) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box 4. PA System, 5. Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 6. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1 Marks
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
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· No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 mark
Kindly ammend this clause as "The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/RLVD/e governance/cctv/Adaptive traffic control/ANPR/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last Seven (7) years Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 mark
Refer Corrigendum No. 5
41. Vol I Section 3.5 Pre-Qualification criteria page 43 Point 2
Company Financial Profile The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by
We request the depatment to relax the annual turnover point to "The Bidder/Consortium shall have an average annual turnover of INR 200 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners"
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 12
the other Consortium partners.
42. Vol I Section 3.5 Pre-Qualification criteria page 43 Point 7
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cutoff value of successfully executed cumulative projects in this segment is INR 5 Crores)
we request the depatment to relax the ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 100 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 8 Crores) b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cutoff value of successfully executed cumulative projects in this segment is INR 5 Crores)
Refer Corrigendum No. 5
43. Vol II, Next Generation Firewall, page 179/664
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC
Refer Corrigendum No. 5
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users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPsec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of 95%.
module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPsec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of more than 99%.
44. Vol II, Next Generation Firewall, page 179/664
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6. Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps. Appliance should support Max 50,000,000 concurrent sessions. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6 . Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps and must be scalable up to 13 Gbps from day one. Appliance should support Max 50,000,000 concurrent sessions and must have option to upgrade to 25 Millions in when required. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Refer Corrigendum No. 5
45. Vol II, Next Generation Firewall, page 179/664
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 400 GB SSD / HDD.
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 1000 GB SSD / HDD in RAID 1.
As per RFP
46. Vol II, Next Generation Firewall, page 179/664
Scalability to meet the future performance requirements - new suggestion for storage and SSL acceleration card
local storage 2x 1TB HDD and acceleration of SSL traffic with dedicated hardware based acceleration card. SSL acceleration has to be provided either with dedicated SSL hardware card/module (not software based) or with SSL offloaded devices.
As per RFP
47. Vol -II, Anti-APT Solution, Page number 182/366
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach detection & prevention system report.
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach prevention system report of December 2017 with more than 99% security effectiveness
The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple 3rd parties and open source independent virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability.
We understand that the clause requires that the same appliance has the capability to install and run open source and third party softwares, However, The clause does not clearly specify the same and may lead to assumptions. We request you to change the clause to "The proposed appliance should be multi-tenanted appliance and have capability to install and run third-party and open source independent virtual instance of Network functions on the same appliance with dedicated Hardware resources for future requirements and scalability."
The appliance should have minimum 8 x10G SFP+ interfaces from day one. Should have min. 32 GB RAM, 2 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide 20 Gbps throughput.
The SLB should at least support the same throughput as the NGFW as mentioned in the Specifications. Ideally, for hosting 16 Virtual Network functions, a recommended 4 TB storage is needed. Also, The RAM asked is 32 GB and the number of instances supported is 16 which results in only 2 GB RAM per Instance. For majority of major network functions, 4 GB RAM is the minimum criteria. Also, since majority of the SSL traffic is terminated on the Server Load Balancer, sizing the device according to the SSL and ECC TPS is critical. Hence, we request to modify the clause to "The appliance should have minimum 8 x10G SFP+ and 2x40GE QSFP+ interfaces from day one. Should have min. 64 GB RAM, 4 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide minimum 50 Gbps throughput from Day 1 scalable to 80 Gbps (on the same hardware). The appliance should support a minimum SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from Day 1"
The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and support for policy nesting at layer7 and layer4, should also have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer
In addition to the mentioned functionalities, Caching and Webagent functionalities are important to have in a next-generation ADC appliance. Hence, we recommend to change the clause to "The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and support for policy nesting at layer7 and layer4, should also have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer. The
As per RFP
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Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability for individual Network Function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Appliance should Support for multiple internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Network de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth.
In addition to the mentioned functionalities, Webagent functionality is important to have in a next-generation ADC appliance. Also, WAN optimization uses multiple techniques including Data De-Duplication whereas the clause asks for Network de-duplication which we understand points to the same feature. Hence, we recommend to change the clause to "Appliance should Support for multiple internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Data de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth. The Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
As per RFP
53. Volume-II, Annexure B.12. Link Load Balancer, Page no.
Should have IPV6 support with IPv6 to IP4 and IPv4 to IPv6 translation and full IPv6 support. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover.
To ensure IPv6 compliance and support, the benchmark certification is IPv6 Gold Certified. Also, for the inbound load balancing to work as desired, the Link Load Balancer should support advanced DNS Functions such as hosting critical DNS records. We recommend to change the clause to "The solution should provide full ipv6 support and OEM should be IPv6 gold-certified. OEM should be listed vendor
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 16
177, Clause no. 6
for ipv6 phase-2 certification. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover. It should support advance functions Authoritative name sever, DNS proxy/DNS NAT, full DNS server with DNSEC, DNS DDOS, application load balancing from day one. It should be capable of handling complete Full DNS bind records including A,MX, AAAA, CNAME, PTR, SOA etc."
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability of individual virtual network function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
The DDoS solution should be a dedicated hardware with 8 X 10GE SFP+ ports and dual power supply.
The Anti-DDoS Appliance and the Link Load Balancer are both perimeter devices and both should be able to interoperate and integrate smoothly. The Anti-DDoS Solution should also be SSL and ECC ready. Also, considering future scalability, a provision of 40Gbps ports should be made. Since both of the mentioned devices are critical to a Network operation point of view, it is strongly recommended that the Anti-DDoS and LLB Appliance are from the same OEM. We recommend to change the clause to "The DDoS solution should be a dedicated hardware with 8 X 10GE SFP+ and 2 X 40GE QSFP+ ports and dual power supply. The Anti-DDoS Appliance and the Link Load Balancer Appliance should be from the same OEM for seamless interoperability. The Anti-DDoS Appliance should support a minimum SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from Day 1."
As per RFP
56. Volume-II, Annexure B.16. Web
Proposed solution shall prevent the following attacks (but not limited to): Brute force, Access to predictable resource locations,
It is important to include certain new threats which pose a huge danger to an organization's Application Infrastructure and we recommend to change the clause to include them as follows:
Refer Corrigendum No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 17
Application Firewall, Page no. 183, Clause no. 2
Unauthorized navigation, HTTP request format and limitation violations (size, unknown method, etc.) and File upload violations
"Proposed solution shall prevent the following attacks (but not limited to): Brute force, Access to predictable resource locations, Leech Protection, Page Prefetch Management, Server Offline Takeover, Unauthorized navigation, HTTP request format and limitation violations (size, unknown method, etc.) and File upload and download violations"
Proposed WAF module should be from different OEM than Firewall for better security.
Along with the different OEM from Firewall, It is recommended that the WAF module is also not from the Server Load Balancer OEM to further strengthen the security. We recommend to change the clause to "Proposed WAF module should be from different OEM than Firewall and Server Load Balancer for better security."
Should have positive security model with machine learning capabilities to detect and prevent anomaly in application traffic and unknown attacks. Machine learning should be based on true ML algorithms, and not just automation of dynamically learnt rules.
Machine learning helps identify unknown threats but the second critical part is to patch the vulnerability from exposure at the earliest. We recommend having a Web Vulnerability Scanner System from the same OEM as the WAF module to identify and patch vulnerabilities on the go. Request you to change the clause to "Should have positive security model with machine learning capabilities to detect and prevent anomaly in application traffic and unknown attacks including Anti-Web Defacement. Machine learning should be based on true ML algorithms, and not just automation of dynamically learnt rules. The WAF module vendor should have their own Cloud based web vulnerability scanning system to integrate with WAF for smart patch. The WAF module should have and integrate with Ip reputation feed provided by WAF module's OEM own Threat Intelligence and not third party Threat Intelligence."
Should have 4-10Gig ports and storage capability of 2 TB. Proposed solution should have integrated Redundant power supply.
Similar to the Server load balancer and Link Load balancer, to qualify for a true next-generation Security appliance, the WAF appliance should support multi-tenancy, and third-party, Open source solution support. WAF appliance should also support hardware-based SSL and ECC decryption/encryption along with the support of 40Gbps interfaces to be future-ready. Request to change the clause to "The WAF appliance should be a multi-tenant hardware capable of hosting up to 16 Virtual Instances with the capability to install and run Open Source and Third-party software solutions from Day 1. The Appliance
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 18
should have 8X10G SFP+ and 2X40G QSFP+ ports and storage capacity of 4 TB with 64 GB RAM to be able to run 16 Virtual Instances smoothly. Proposed solution should have integrated Redundant power supply and a license upgrade feature on same appliance to support machine authentication based on combination of HDD ID, CPU info and OS related parameters i.e. mac address to provide secure access /authentication to critical resources. "
Solution should be deployed in HA (High Availability) mode and protect the web applications from attacks. WAF solution should filter the HTTP/S traffic based on the rules set defined. Proposed WAF should be able to address top 10 OWASP vulnerabilities.
Along with OWASP Top 10 Protection, there should be additional benchmarks to ensure that the City gets the latest and most secure WAF for threat protection. Hence, we recommend to change the clause to "Solution should be deployed in HA (High Availability) mode and protect the web applications from attacks. WAF solution should filter the HTTP/S traffic based on the rules set defined. Proposed WAF should be able to address top 10 OWASP vulnerabilities. The WAF module should be ICSA and Veracode LV4 Certified which ensures that the software is developed using safe development practices. Web application firewall module should be ipv6ready logo phase 2 certified "
All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
All of the certifications do not apply to each of the product required to be proposed in the RFP and this clause restricts almost all the OEMs to participate. Hence, to ensure wider participation, we request to relax the clause to "All quoted OEM should have quality standard certifications like ISO 9001-2008/ISO 14001/ISO 27001/CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release."
DLP for Endpoints – Proposed solution should address the risks associated with the storage and use of confidential /sensitive data on laptops and desktops across organization. It should prevent confidential/sensitive files from downloading, copying to and from any kind of portable storage device & removable media. Proposed solution should monitor data
Along with the functional specifications for the DLP, it is critical to specify the kind of hardware the department needs for running the DLP Function. As mentioned in some other solutions, we would recommend the department to specify DLP as a network function running on a next-generation, multi-tenant platform. Please change the clause to "DLP for Endpoints – Proposed solution should address the risks associated with the storage and use of confidential /sensitive data on laptops and desktops across organization. It
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 19
184, Clause no. 1
being copied and pasted from the clipboard to prevent confidential/sensitive data from being pasted to specific application.
should prevent confidential/sensitive files from downloading, copying to and from any kind of portable storage device & removable media. Proposed solution should monitor data being copied and pasted from the clipboard to prevent confidential/sensitive data from being pasted to specific application. The solution should be appliance based with high performance purpose built next generation multi-tenant hardware to run DLP as module. It should have should 8x10GbE SFP+ ports and have multicore CPU, 64GB RAM, 4TB HDD and dual power supply."
DLP for Network – Proposed solution must passively inspect network traffic for confidential data that is being sent in violation of security policy.
To add on to the clause and the effective security parameters that the solution supports, we strongly recommend that the product should also support access rights, sensitive data authority etc. Please change the clause to "DLP for Network – Proposed solution must passively inspect network traffic for confidential data that is being sent in violation of security policy. The solution should have rule or policy-based capabilities such as assigning access rights, restricting where users can store sensitive data, and so forth"
The Solution should not use any third party proxy Server to provide DLP functionality
To segregate functionality and increase the overall security posture of the city, we recommend that the DLP solution should have a central management to ease out administration and the DLP should not be a part of the proxy solution to isolate the decisions made by the DLP to its own threat intelligence. Please change the clause to "The Solution should not use any third party proxy Server to provide DLP functionality. DLP should support centralized administration. Ability to support network, storage and endpoint DLP from single console, The End point should support windows OS, MAC, Linux, iOS, Android and the DLP should be from different than proxy solution."
The solution must have identity and role based policy capability.
Along with having identity and role-based policies, the solution should be able to inspect data leaks and keep a track of the same. It is strongly advised to change the clause to "The solution must have identity and role based policy capability. The end point solution should inspect data leaks from all portable storage and to keep track of what data users are taking from and to their work computers on any kind of portable storage device means what data is copied from USB storage devices"
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 20
66. Vol II, Annexure B.56, Pg- 314
SIEM and Forensics Platform is required for complete visibility to identify and investigate attacks, the ability to detect and analyze even the most advanced of attacks before they can impact critical data, and the tools to take targeted action on the most important incidents. Complete visibility across logs, packets and end point is critical. Appliance based solution for better performance is required. The solution should collect, analyze, and archive massive volumes of data at very high speed using multiple modes of analysis. The platform should also be able to ingest threat intelligence about the latest tools, techniques and procedures in use by the attacker community to alert government on potential threats that are active.
We request SIEM and investigate as they are part of SIEM solution. End point has been asked separately along with Antivirus and Packet is part of NBAD, why duplicacy is required. SIEM and investigate platform must integrate with specialised EDR and NBAD solutions asked for in tender rather then asking as part of SIEM with limited functionalities. SIEM must focus on real time correlation and investigation. It must have integrated big data platform to provide predictive analytics. SI must be allowed to give as appliance or HW form factor to give best results
As per RFP
67. Vol II, Annexure B.46, Pg-277,General
The solution must be able to protect data-at-rest against root/system privileged user account access. It should also protect file level encryption. The DSM should be a hardware device with FIPS level 3 HSM. The solution should be able to support file level encryption in transparent manner. No downtime is expected while data is transformed into encrypted data
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key manager are not dependent on database and application, works on all. Are NIST compliant and uses breach proof technology FF1.
The proposed data protection and encryption solution must support transparent data protection on all major operating system include: • Microsoft: Windows Server, 2008, 2012 • Linux: Red Hat Enterprise Linux (RHEL), SuSE Linux Enterprise Server, Oracle RedHat Compatible Kernel and Ubuntu • UNIX: IBM AIX, HP-UX, and SolarisDatabase
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key maanger.Are not dependednt on database and application, works on all. Are NIST compliant and uses breachproof technology FF1.
As per RFP
69. Vol II, Annexure B.46, Pg-278,Data
The proposed platform should support vault based tokenization
Why vault is required, which is old technology, it must be only vaultless
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 21
Encryption capabilities & token managemen
70. Vol II, Annexure B.46, Pg-279,Key management
Support industry proven cryptograph security standard:3DES, AES128, AES256, ARIA128, and ARIA256 and asymmetric key RSA-4096/2048, SHA-256 algorithm
Must be as per requirement of customer As per RFP
71. Vol II, Annexure B.46, Pg-279,Key management
The Key management repository must provide virtualization option, with OVF image for deployment option - Hardened Operating System, root account must be disabled, all unnecessary software packages must be removed. A firewall in place that only opens a limited set of required ports.
Valid for old technologies which requires key management, stateless technologies do not require
As per RFP
72. Vol II, Annexure B.46, Pg-279, Hardware Capabilities
Should be a FIPS 140-2 level 3 and Common Criteria Certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
73. Vol II, Annexure B.46, Pg-279, Hardware Capabilities
Should have support for column level encryption This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
74. Vol II, Annexure B.46, Pg-279,
Should support RSA 1024, RSA 2048, RSA 4096, AES
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 22
Hardware Capabilities
75. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
128, AES 256, 3DES, ARIA 128, ARIA 256 This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
76. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support Clustering for high availability This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
77. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support multi tenancy This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
78. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should have Secure Web-based GUI, secure shell (SSH), and console
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
79. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be able to encrypt of all databases This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
80. Vol II, Annexure B.46, Pg-280,
Should be scalable upto 10000 connectors This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 23
Hardware Capabilities
81. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should have File servers support on Windows, Linux etc.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
82. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be a TCP/IP based FIPS certified appliance This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
83. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should Support delegated admin, “M of N” keys. Capable of storing one million keys in hardware.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
84. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should have support for standard libraries and protocols - PKCS#11, KMIP, REST
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
85. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support live data transformation (encrypting existing data without downtime)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 24
Hardware Capabilities
87. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support web Service architecture for easy integration with different application
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
88. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be supplied with redundant power supply This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
89. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support operating temperature 10° to 35° C (50° to 95° F)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
90. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support humidity 8% to 90% (non- condensing)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
91. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support FCC, UL, BIS or equivalent certifications
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
92. Vol II, Annexure B.46, Pg-280,
Should support SNMP, NTP, Syslog-TCP This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 25
Hardware Capabilities
93. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support syslog formats CEF, LEEF, RFC 5424 or equivalent
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
94. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
The proposed data protection solution must support hardware cryptographic acceleration including • Intel and AMD AES-NI • SPARC encryption • IBM P8 cryptographic coprocessor
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
95. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The proposed data protection solution must provide fine-grained auditing records that show system accounts and processes accessing data based on security policy.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
96. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The proposed data protection solution must support integration with SIEM solution and deliver centralized access audit and monitoring report
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
97. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The encryption key manager must be Common Criteria (ESM PP PM V2.1) certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
98. Vol II, Annexure B.46, Pg-281,
The encryption key manager should have option with FIPS 140-2 Level 3 HSM in the box.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key management and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 26
Hardware Capabilities
99. Vol II, Annexure B.56, Pg- 314
Next generation platform should encompass log, packet and end point data with added context and threat Intelligence. Should provide complete network visibility through deep packet inspection high speed packet capture and analysis.
Packet and end point are seprate solution and has been asked . SIEM must provide Logs capability and real time correlation and analytics
As per RFP
100. Vol II, Annexure B.56, Pg- 314
SIEM for Logs and deep packet inspection should be from Single OEM.
SIEM must be from specialised SIEM vendor and packet must be part of NBAD solution, not required as part of SIEM with limited functionality. SIEM must focus on log , real time correlation and predictive analytics using big data platform integrated.
Refer Corrigendum No.5
101. Vol II, Annexure B.56, Pg- 314
The SIEM & Log Monitoring solution should be from a different OEM than the Prevention Security solutions like F/W, IPS, HIPS, AV, DLP, and Encryption.
There is no relation between Encryption, DLP here, why same cant be from same OEM
Refer Corrigendum No.5
102. Vol II, Annexure B.56, Pg- 314
The solution should provide an integrated SOC dashboard and Incident analysis system that could provide a single view into all the analysis performed across all the different data sources including but not limited to logs and packets. The Tool should have role based access control mechanism and handle the entire security incident lifecycle.
Packet must be from different OEM as part of complete NBAD solution As per RFP
103. Vol II, Annexure B.56, Pg- 314
Correlation Engine appliance should be consolidated in a purpose build appliance and should handle 50,000 EPS.
Above point has given sizing, why OEM specific appliance needs to be asked for. 20,000 EPS solution has been asked for as right sizing. This is specific to OEM, who is trying to push department to spend for its specific sized Appliance.
As per RFP
104. Vol II, Annexure B.56, Pg- 315
The solution should incorporate and correlate information that enables the Information Security Team to quickly prioritize it’s response to help ensure effective incident handling.
Response to be removed as response tools are separate of part of SOP's
Refer Corrigendum No. 5
105. Vol II, Annexure B.56, Pg- 315
The solution should be storing both raw logs as well as normalized logs. The same should be made available for analysis and reporting. The proposed solution should be sized to provide
please clarify 20TB storage To be used for storing & processing logs
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 27
both raw logs and normalized logs with minimum 20 TB of storage.
106. Vol II, Annexure B.56, Pg- 315
Should be able to provide complete packet-by-packet details pertaining to one or more session of interest including Session replay, page reconstruction, image views, artefact & raw packet and object extractions.
Packet must be from different OEM as part of complete NBAD solution As per RFP
107. Vol II, Annexure B.56, Pg- 315
Should be able to filter the captured packets based on layer-2 to layer-7 header information.
Packet must be from different OEM as part of complete NBAD solution As per RFP
108. Vol II, Annexure B.56, Pg- 315
Should provide comprehensive deep packet inspection (DPI) to classify protocols & application.
Packet must be from different OEM as part of complete NBAD solution As per RFP
109. Vol II, Annexure B.56, Pg- 315
The proposed solution must be able to provide the complete platform to perform Network forensics solution
Packet must be from different OEM as part of complete NBAD solution As per RFP
110. Vol II, Annexure B.56, Pg- 315
The solution must have the ability to capture network traffic and import PCAP files using the same infrastructure.
Packet must be from different OEM as part of complete NBAD solution As per RFP
a) All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
112. 4.14 Quality standards and pre-eligibility OEM
c) OEM for Command Control Software should have deployed at least one Smart City solution in India or globally.
Kindly remove this clause or change to any one reference for command and Control software. Command and control is a software that provides integration with multiple devices or systems, so city or smart city reference may not be required. Moreover according to
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 28
criteria Page:69, point- (c)
attached PMA guidelines no such restrictive conditions should be added for Indian OEMs.
113. Automatic Number Plate Detection System Page:234, Point-9
OEM Experience : OEM should have experience with ANPR projects in India and should have at least done 3 such projects. Proper documents should be submitted to prove.
Please change it to: OEM should have experience with atleast 1 ANPR projects in India and should have end customer satisfactory certificate/user certificate along with copy of work order. Moreover according to attached PMA guidelines not such restrictive conditions should be added for Indian Manaufacturers.
Certification should be provided for the system (and not for the sensor only) and Road test reports should be tested for speed tests.
Kindly remove this clause. As per RFP
115. RFP Volume I, 3.5 Pre-Qualification criteria, Page No- 42
Company Financial Profile The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners.
In recent similar tenders, the bidders were allowed to submit their foreign/Indian parent company credentials to meet technical & financial criterias, if and only if the bidder is a wholly owned/ 99.99% subsidiary of their foreign/Indian parent company from the same domain. 1) Hence we kindly request the authority to allow the bidders who are wholly owned/ 99.99% subsidiaries to use their parent company credentials for qualification. 2) Inorder to increase the participation of more competitive bidders, we request to decrease the turnover requirement of the bidder/ consortium to INR 300 Crores over last three FY for a competitive bidding. 3) Also request to allow bidder to use the financials of their preceding last three years ie (2014-15,2015-16 & 2016-17), if their current financial year auditing is under process and submit a declaration for non submission of financials for the said year.
Refer Corrigendum No. 5
116. RFP Volume I, 3.5 Pre-Qualificatio
Key Certifications The Bidder (any member of consortium) shall have any one of the following three (3) Certifications valid at the time of Bidding along with CMMi level 3 or better:
Since ISO 9001:2008 is an old version of ISO 9001:2015, requesting authority to modify this clause as below: "The Bidder (any member of consortium) shall have any one of the following three (3) Certifications valid at the time of Bidding along with CMMi level 3 or better:
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 29
n criteria, Page No- 43
ISO 9001:2008 ISO 20000:2011 for IT Service Management or equivalent certification ISO 27001:2013 for Information Security Management System or equivalent certification AND CMMI level 3 or above
ISO 9001:2008/9001:2015 ISO 20000:2011 for IT Service Management or equivalent certification ISO 27001:2013 for Information Security Management System or equivalent certification AND CMMI level 3 or above"
117. RFP Volume I, 3.5 Pre-Qualification criteria, Page No- 43
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Inorder to evaluate bidder's operational experience in each segment, we request the authority to consider projects which were implemented over a period of last ten (10) years.
Refer Corrigendum No. 5
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118. RFP Volume I, 3.6.1. Technical Bid Evaluation Criteria, Page No - 46
Annual Turnover Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years.Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: More than RS. 901 Cr. = 06 marks More than RS. 701 Cr. – RS. 900 Cr.= 04 marks More than RS. 500 Cr. – RS. 700 Cr.=02 marks Less than 500 cr. Not eligible to bid
We request the authority to reduce the turnover to help competitve bidder's with field expertise to achieve more score and become qualified bidder's. So we request to modify the turnover criteria as shown below. More than RS. 401 Cr. = 06 marks More than RS. 200 Cr. – RS. 400 Cr.= 04 marks More than RS. 100 Cr. – RS. 200 Cr.=03 marks Less than 100 cr. Not eligible to bid
Refer Corrigendum No. 5
119. RFP Volume I, 3.6.1. Technical Bid Evaluation Criteria, Page No - 47
Certifications The Bidder (any member of consortium) shall have to submit following Certifications valid at the time of Bidding: •ISO 9001:2008 •ISO 20000:2011for IT Service Management or equivalent certification •ISO 27001:2013 for Information Security Management System or equivalent certification Any 1 certificate = 1 mark Any 2 certificate = 2 marks All above three (3) certificates = 2.5 marks For CMMI certification: CMMI level 3 = 1 mark CMMI level 5 = 1.5 marks
We request the authority to remove this criteria as the quality standards along with CMMI Level of the bidder is already evaluated under Pre Qualification under clause no 5. Key Certifications
Refer Corrigendum No. 5
120. RFP Volume I, 3.6.1. Technical Bid Evaluation
Experience in establishment and management of ICCC (Integrated command and control center) The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three (03) of
Requesting authority to consider projects executed over last ten (10) years to showcase bidder's vast experience and expertise over the execution and operation of Data Centres and Command Centres. Requesting to evaluate fibre network connectivity experience based on the area covered rather than location count/ distance. Please revise the clause as below:
Refer Corrigendum No. 5
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Criteria, Page No - 48
following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre/Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: Number of Projects 4 or more = 10 marks Number of Projects 3 = 8 marks Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
"The Bidder (any member in case of consortium) shall have successfully executed projects in last ten (10) years (excluding civil work): Each project should include any three (03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 500 Sq.Kms 3) Command and control center OR Security Operations Centre/Network Operation Centre 4) Laying of fiber network for min. 500 Sq. Kms Marks shall be allotted as below: Number of Projects 4 or more = 10 marks Number of Projects 3 = 8 marks Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr."
121. RFP Volume I, 3.6.1. Technical Bid Evaluation Criteria, Page No - 48
Experience in implementation of ITMS (Intelligent traffic management system) "The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: No. of successfully executed projects 4 or more = 5 marks No. of Successfully executed projects 3 = 3 Marks No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be
As the execution of an ITMS project with all the three components mentioned here is not so common, we request the authority to allow bidder's to use projects that include any of the two components mentioned below. Also we request to split the multiple components mentioned under clause 3 and also add other components under ITMS like Traffic counter and classifier, Echallan system & Surveillance system along with the mentioned list Hence we request to modify the clause as mentioned below Each project should include any of the two (02) components from below list- 1. Implementation/Integration of Variable Message Sign Board 2. Implementation /Integration of Echallan System 3. ITMS including ANPR, RLVD/SVD/Surveillance 4. Emergency Call Box and PA System, 5. Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System 5. Traffic Counter and Classifier Inorder to evaluate bidder's operational experience, we request the
Refer Corrigendum No. 5
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less than INR 60 Cr and each project should be at least 10 Cr.
authority to consider projects which were implemented over a period of last ten (10) years.
122. RFP Volume I, 3.6.1. Technical Bid Evaluation Criteria, Page No - 49
CCTV surveillance system The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings Number of cameras implemented 901 & above = 5 marks Number of cameras implemented 801 to 900 = 4 marks Number of cameras implemented 701 to 800 = 3 marks Number of cameras implemented 601 to 700 = 2 marks Number of cameras implemented 500 to 600 = 1 marks
Requesting authority to modify the marking as below: Number of cameras implemented 900 & above = 5 marks Number of cameras implemented 800 to 899 = 4 marks Number of cameras implemented 700 to 799 = 3 marks Number of cameras implemented 600 to 699 = 2 marks Number of cameras implemented 500 to 599 = 1 marks
Refer Corrigendum No. 5
123. RFP Volume I, 3.6.1. Technical Bid Evaluation Criteria, Page No - 50
Smart Solution Integration The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: Integration of 10 or more smart features: 5 marks
Requesting the authority to add additional components as mentioned below , which are also considered as smart features in an ITMS project. Please modify the clause as mentioned below GIS system/mobile app/ smart parking/ Smart Street lighting/ environmental sensors/variable message sign boards/ ERP/ traffic enforcement system/CCTV Surveillance/ adaptive traffic control system/ traffic count & classifier/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management Inorder to evaluate bidder's operational experience, we request the authority to consider projects which were implemented over a period of last ten (10) years.
Refer Corrigendum No. 5
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Integration of 07 to 09 smart features: 3 marks Integration of 04 to 06 smart features: 1 mark
124. RFP Volume II, 3.1.3. Speed Violation Detection System (SVD), Page No- 51
The SVD system should use radar & camera based speed violation detection system that can be produced in the court of law in case of any litigation.
We hope bidder can use either radar or camera based detection system. Please confirm.
Refer Corrigendum No.5
125. RFP Volume II, Annexure A.2. Page No- 152
Locations for ITMS (ATCS, RLVD & supporting ANPR) assets
Please provide the lane count of the locations for ANPR, RLVD and SVD
Refer Corrigendum No. 5
126. RFP Volume II, Annexure A.3. Page No- 153
Locations for SVD assets (with supporting ANPR assets)
a) All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
The requirement of CMMi3 Certficate for OEMs of ICCC, VMS, VA, ANPR, RLVD & other sub-system applications (Environmental Sensors, ATMS, Variable Message Signboards, ECBs, etc) is restrictive in nature and such requirments have not been prescribed in any of the Smart City RFPs published & awarded so far to the best of our understanding. CMMi requirements are generally applicable for vendors of applications like ERPs, eGovernance, bespoke development etc. It is therefore requested to remove the requirements of CMMI 3 Certifcate for such Application OEMs for a level playing field and for a healthy competition especially keeping in mind Make in India / Indian OEMs.
Refer Corrigendum No. 5
128. Vol.I,3.5 Pre-Qualification
Maximum of two (2) numbers of consortium members excluding the Prime Bidder will be considered (Lead member + 2 Consortium Partners)
Request the Smart City council to consider relaxing the number of Consortium partners and allow for a total of 3 +1 which is Lead member + 3 consortium partners). The Prime bidder and the consortium members can be jointly and severally held responsible for
Refer Corrigendum No. 5
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criteria,Page-41
the completion of the projects. This is requested considering the scope of work as mentioned in the RFP.
Experience in establishment and management of ICCC (Integrated command and control center):- The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre. 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
Experience in establishment and management of ICCC (Integrated command and control center):- The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center / and Security Operations Centre / Network Operation Centre. 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
Experience in implementation of ITMS (Intelligent traffic management system):- "The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System
Experience in implementation of ITMS (Intelligent traffic management system):- "The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System 5. GIS Number of projects implemented. Marks will be allotted as follows:
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 35
Number of projects implemented. Marks will be allotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
· No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
e- Governance / e-Municipal services: - The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB / e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects:10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
e- Governance / e-Municipal services: - The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB / e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. 1) 5 or more Projects : 10 Marks 2) 3 Projects : 8 Marks 3) 2 Projects : 6 Marks
Smart Solution Integration:- The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement
Smart Solution Integration:- The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ ANPR system/ Wi-Fi/ Variable messaging system/Public address system/ Mobile App/Emergency Call Box/ Solid Waste Management/ Water
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 36
system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years. Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 mark
Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management/ during last five (5) years. Marking: · Integration of 5 or more smart features: 5 marks · Integration of 03 to 05 smart features: 3 marks
133. 3.1.14. Fibre Network vol- 2 page 67
The MSI should undertake the process for getting the ROW permission from the concerned authorities for laying down the fibre network in consultation with ASCL. ASCL process of getting the ROW ASCL will facilitate the process of getting the ROW
facilitating the ROW permission is ok, but who will pay for the same? Refer Corrigendum No.5
134. VOL-1 Page 109 Annexure 2.14.2. Proposed Bill of material for OPEX
SMS Gateway Hope need to consider only the one time setup cost for SMS gateway and the monthly SMS costs on actuals would be paid by the customer. Pls clarify
Both one time & monthly charges needs to be undertaken by the bidder and the same would be part of the over all bid value
135. VOL-1 Page 109 Annexure 2.14.2. Proposed Bill of material for OPEX
PRI Line. Hope need to consider only the one time setup cost for PRI and the recurring monthly costs on actuals would be paid by the customer. Pls clarify
Both one time & monthly charges needs to be undertaken by the bidder and the same would be part
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of the over all bid value
136. Volume-3-15-3,3, Scope of work
3.3 - In the event that any of the conditions set forth in Clause 3.1 hereinabove are not fulfilled within 1(one) month from the date of the Contract, or such later date as may be mutually agreed upon by the Parties, the Authority may terminate the Contract and upon such termination, MSI shall have no right to claim any damages from the Authority on such account. 3.13 Furnishing by MSI, the notarized copies of any/all contract(s) duly executed by MSI and its OEMs existing at the time of signing of the Contract in relation to the Project. Failure to do so within stipulated time of signing of Contract would attract penalty.
Please include :-In the event of termination Customer shall pay MSI for goods delivered and services rendered till the date of termination.The maximum penalty capping should be 10% of annual contract value.
As per RFP
137. Volume-3-15-3,3, Scope of work
In addition to the above scope of work mentioned in Clause 4.1 of this RFP, Authority may require MSI to provide such Goods, Products, Services and support as the Authority may deem fit and proper and necessary, during the Term of the Contract, and may include all such processes and activities which are consistent with the proposals set forth in the Bid, the Tender and the Contract and are deemed necessary by the Authority, in order to meet its business requirements related to the Project.
In addition to the above scope of work mentioned in Clause 4.1 of this RFP, Authority may require MSI to provide such Goods, Products, Services and support as the Authority may deem fit and proper and necessary, during the Term of the Contract, and may include all such processes and activities which are consistent with the proposals set forth in the Bid, the Tender and the Contract and are deemed necessary by the Authority, in order to meet its business requirements related to the Project upto +/-10% of the existing scope.
As per RFP
138. Volume-1-page 25-2.3 (ii), Consortium
The Lead bidder and consortium partners shall be jointly and severally responsible for complete scope and ensuring the delivery of products and services mentioned in all volumes/Parts of this RFP.
Bidder requests modification: - The Lead bidder and consortium partners shall be solely and individually liable to the extent of their scope of work jointly and severally responsible for complete scope and ensuring the delivery of products and services mentioned in all volumes/Parts of this RFP.
Refer Corrigendum No. 5
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139. Volume-1-page 25-2.3 (ii), Consortium
Roles and responsibilities of each consortium partner, the identification of the lead partner, and providing for joint and several liability for each partner.Each member of the Consortium shall be jointly and severally liable for the due implementation, operation and maintenance of the Project.The final contract between the consortium members (The Consortium Contract) would be available for legal vetting and open to suggestions by the ASCL. ASCL will suggest binding corrections if it finds that such contract does not meet its requirements and interests as per the RFP in letter and spirit.
Bidder requests modification: - Roles and responsibilities of each consortium partner, the identification of the lead partner, and providing for joint and several liability for each partner.Each member of the Consortium shall be solely and indivually liable to the extent of their scope of work jointly and severally liable for the due implementation, operation and maintenance of the Project.The final contract between the consortium members (The Consortium Contract) would be shared with available for legal vetting and open to suggestions by the ASCL. ASCL will suggest binding corrections if it finds that such contract does not meet its requirements and interests as per the RFP in letter and spirit.
Refer Corrigendum No. 5
140. Volume-1-page 26-28, Payments
28.1. Authority shall make payments to MSI at the times and in the manner set out in the Payment schedule as specified under Payment Milestones in RFP Volume II subject to the penalties as mentioned under Clause 42 of Section C- Service Levels of Volume III. Authority shall make all efforts to make payments to MSI within 45 (forty-five) days of receipt of invoice(s) and all necessary supporting documents.
28.1. Authority shall make payments to MSI at the times and in the manner set out in the Payment schedule as specified under Payment Milestones in RFP Volume II subject to the penalties as mentioned under Clause 42 of Section C- Service Levels of Volume III. Authority shall make all efforts to make payments to MSI within 45 (forty-five) 30 days of receipt of invoice(s) and all necessary supporting documents.
As per RFP
141. 27-2.8, Payments-Right to amendment of the project scope
ASCL retains the right amend the scope of work or amend the program for service delivery at any time and without assigning any reason. ASCL makes no commitments, express or implied, that the full scope of work as described in this RFP will be commissioned.
At any time prior to the last date for submission of the bids, ASCL retains the right amend the scope of work or amend the program for service delivery upto +/- 10% of the scope at any time and without assigning any reason. ASCL makes no commitments, express or implied, that the full scope of work as described in this RFP will be commissioned.
As per RFP
142. 35-39, Insurance
As per RFP Lead Bidder is liable for all the Insurance related to project/contract. Refer Corrigendum No. 5
143. 36-41, Exit Management Plan
As per RFP In the event of termination Customer shall pay MSI for goods delivered and services rendered till the date of termination.
As Per RFP
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144. 39-44.3, Payments-
This limitation of liability shall not be applicable or restrict MSI’s liability in any manner for injury, loss of life caused to any person or damage to third party's property or infringement of any Intellectual Property Rights caused by MSI or any Person (including MSI's Subcontractor) acting on behalf of MSI in carrying out the Services.
This limitation of liability shall not be applicable or restrict MSI’s liability in any manner for injury, loss of life caused to any person or damage to third party's tangible property or infringement of any Intellectual Property Rights caused by MSI or any Person (including MSI's Subcontractor) acting on behalf of MSI in carrying out the Services.Notwithstanding anything contained to the contrary elsewhere,The maximum aggregate liability of MSI for all claims under or in relation to this Agreement, shall be, regardless of the form of claim(s), including indemnification claims under this Agreement.
As Per RFP
145. 40-46.6, Payments-
MSI shall, upon termination of the Contract for any reason, or upon demand by Authority, whichever is earlier, return any and all information provided to MSI by Authority, which would include any Confidential information or any proprietary information including any copies or reproductions, both hardcopy and electronic of such information.
In the event of termination Customer shall pay MSI for goods delivered and services rendered till the date of termination.
As Per RFP
146. 42-51, Termination
50.1. The Authority may, terminate the Contract in whole or in part by giving MSI a prior written notice indicating its intention to terminate the Contract under the following circumstances:
50.1. The Authority may, terminate the Contract in whole or in part by giving MSI a prior written notice of 90 days indicating its intention to terminate the Contract under the following circumstances: In the event of termination by customer, the Bidder shall be paid for the: 1. goods delivered 2. services rendered 3. work in progress 4. unpaid AMCs 5. third party orders in pipeline which cannot be cancelled despite Bidder's best efforts 6. unrecovered investments shall be paid by customer as per termination schedule till the date of termination.
As Per RFP
147. 46-54, Change
As per RFP It should be restricted to +/-10% maximum of the quantity quoted as per RFP.
As per RFP
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Control Note (CCN)
148. 51-, Penalty for non-achievement of SLA Requirement
Any delay in the delivery of the Project Deliverables (solely attributable to vendor) would attract a liquidated damage per week of 0.2% of the CAPEX of Contract / Request Order value per week for first 8 weeks and 0.3% per week for every subsequent week. If the liquidated damage reaches 10% of the total Contract value, Authority may invoke termination clause. Liquidated Damage will be computed on Capex value of Contract/ Request order value of the particular phase
Any delay in the delivery of the Project Deliverables (solely attributable to vendor) would attract a liquidated damage per week of 0.2% of the CAPEX of Contract / Request Order value per week for first 8 weeks and 0.3% 0.25% per week for every subsequent week. If the maximum liquidated damage reaches shall be 10% 3% of the total annual Contract value, Authority may invoke termination clause. Liquidated Damage will be computed on Capex value of Contract/ Request order value of the particular phase. In the event of termination by customer, the Bidder shall be paid for the: 1. goods delivered 2. services rendered 3. work in progress 4. unpaid AMCs 5. third party orders in pipeline which cannot be cancelled despite Bidder's best efforts 6. unrecovered investments shall be paid by customer as per termination schedule till the date of termination.
As per RFP
149. 66-4.10, Payments-b. Changes in the Quantities
a. The MSI is bound to execute all the supplemental works that are found essential, incidental and inevitable during execution of project works.
a. The MSI is bound to execute all the supplemental works that are found essential, incidental and inevitable during execution of project works. Upto +/-10% of the existing scope.
As per RFP
150. 67-c, Extra (New) Items
a. Extra items of work shall not vitiate the contract. The reimbursement for extra items shall be validated by the Project Management Office (PMO) and cleared by the Authority. The MSI shall be bound to execute extra items of work as directed by the Authority. The rates for extra items shall be worked out based on the unit rates quoted by the Bidder in Price Bid/as per mutually agreed terms and conditions.
a. Extra items of work shall not vitiate the contract. The reimbursement for extra items shall be validated by the Project Management Office (PMO) and cleared by the Authority. The MSI shall be bound to execute extra items of work as directed by the Authority upto +/-10% of existing scope of work. The rates for extra items shall be worked out based on the unit rates quoted by the Bidder in Price Bid/as per mutually agreed terms and conditions.
As per RFP
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151. 131-5, Annexure 9
The Parties do hereby undertake to be jointly and severally responsible for all obligations and liabilities relating to the Works and in accordance with the terms of the RFB, Bidding Document and the Contract Agreement.
Bidder requests modification: - The Parties do hereby undertake to be solely and individually liable to the extent of their scope of work jointly and severally responsible for all obligations and liabilities relating to the Works and in accordance with the terms of the RFB, Bidding Document and the Contract Agreement.
Refer Corrigendum No. 5
152. 515-4, Scope of Work
In addition to the above scope of work mentioned in Clause 4.1 of this RFP, Authority may require MSI to provide such Goods, Products, Services and support as the Authority may deem fit and proper and necessary, during the Term of the Contract, and may include all such processes and activities which are consistent with the proposals set forth in the Bid, the Tender and the Contract and are deemed necessary by the Authority, in order to meet its business requirements related to the Project.
Bidder requests modification: - In addition to the above scope of work mentioned in Clause 4.1 of this RFP, Authority may require MSI to provide such Goods, Products, Services and support as the Authority may deem fit and proper and necessary, during the Term of the Contract, and may include all such processes and activities which are consistent with the proposals set forth in the Bid, the Tender and the Contract and are deemed necessary by the Authority, in order to meet its business requirements related to the Project.
As per RFP
153. 516-9.2, Payments-Constitution of Consortium
However, the Lead bidder and consortium members shall be jointly and severally liable to the Authority.
Bidder requests modification: - However, the Lead bidder and consortium members shall be solely and individually liable to the extent of their scope of work jointly and severally liable to the Authority.
As per RFP
154. 518-13.1, Payments-Exit of MSI's Employees
In case the Authority is not satisfied with the replacement provided, MSI shall have to compensate the Authority by paying a compensation of INR 2 lacs per such replacement.
Bidder requests deletion of the clause As per RFP
155. 524-25.4, Payments-Adherence to Safety
MSI’s Team shall adhere to all security requirement/regulations of the Authority during the execution of the Work.
Please share a copy of the requirements required. The details will be shared during project implementation
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procedures…
156. 526-29, Intellectual Property Rights
Except for any ownership rights in any intellectual property that have been expressly granted to the MSI under the Framework Agreement, the Authority shall exclusively retain all rights, title and interest in and to any third party licensed technology, including all worldwide technology and Intellectual Property Rights which has been used for the Project.
What is the Framework Agreement? Bidder requests deletion of the clause.
As per RFP
157. 528-31.1, Payments-Indemnity
MSI hereby agrees to indemnify defend and hold harmless the Authority and its Affiliates, respective officers, directors and agents and their respective successors and assigns from and against any and all claims (including from third parties), losses, liabilities of any kind howsoever suffered, fees (including reasonable attorneys' fees, disbursements and costs of investigation), damages, cost and expenses (collectively “Losses”), arising or incurred inter alia during and after Contract period in connection with: a) any negligence or wrongful act or omission by MSI or any third party associated with MSI in connection with or incidental to the Contract; b) MSI or its Sub Contractor’s actual or alleged failure occurring after the Effective Date to observe or perform any duties or obligations required to be observed or performed by MSI or its Subcontractor under or with respect to any obligations under the Contract; c) the damage to or loss or destruction occurring after the Effective Date of any real or tangible personal property in the possession or under the control of MSI, or any Affiliate
Bidder requests modification: - MSI hereby agrees to indemnify defend and hold harmless the Authority and its Affiliates, respective officers, directors and agents and their respective successors and assigns from and against any and all claims (including from third parties), losses, liabilities of any kind howsoever suffered, fees (including reasonable attorneys' fees, disbursements and costs of investigation), damages, cost and expenses (collectively “Losses”), arising or incurred inter alia during and after Contract period in connection with: a) any negligence or wrongful act or omission by MSI or any third party associated with MSI in connection with or incidental to the Contract; b) MSI or its Sub Contractor’s actual or alleged failure occurring after the Effective Date to observe or perform any duties or obligations required to be observed or performed by MSI or its Subcontractor under or with respect to any obligations under the Contract; c) the damage to or loss or destruction occurring after the Effective Date of any real or tangible personal property in the possession or under the control of
As per RFP
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thereof; RFP for Selection of MSI for implementation of ICCC and e-Governance based Smart City solution at Aligarh Volume III: Service level agreement Aligarh Smart City Limited Page 30 of 82 d) the death or bodily injury occurring after the Effective Date of any agent, employee, Subcontractor’s employee, visitor of MSI or its Subcontractor; e) any breach of MSI's representations and set forth in the Contract occurring after the Effective Date to the extent caused by MSI or its Affiliates, or its or their agents, employees or Subcontractors;
MSI, or any Affiliate thereof; d) the death or bodily injury occurring after the Effective Date of any agent, employee, Subcontractor’s employee, visitor of MSI or its Subcontractor; e) any breach of MSI's representations and warranties set forth in the Contract occurring after the Effective Date to the extent caused by MSI or its Affiliates, or its or their agents, employees or Subcontractors;
158. 540-49, Confidentiality
49.1. MSI shall not, either during the Term or after expiration of the Contract, disclose any proprietary or Confidential Information relating to the Services/Contract and/or Authority’s business/operations, information, application/software, hardware, business data, architecture schematics, designs, storage media and other information/documents without the prior written consent of the Authority. 49.3. MSI shall do everything reasonably possible to preserve the confidentiality of the Confidential Information including execution of a confidentiality agreement with the Authority to the satisfaction of the Authority. 49.5. MSI shall be liable to fully recompense the Authority for any loss of revenue arising from breach of confidentiality.
Bidder requests modification: - 49.1. MSI shall not, either during the Term or after expiration of the Contract, disclose any proprietary or Confidential Information relating to the Services/Contract and/or Authority’s business/operations, information, application/software, hardware, business data, architecture schematics, designs, storage media and other information/documents without the prior written consent of the Authority. 49.3. MSI shall do everything reasonably possible to preserve the confidentiality of the Confidential Information including execution of a mutually agreeable confidentiality agreement with the Authority to the satisfaction of the Authority. 49.5. MSI shall be liable to fully recompense the Authority for any loss of revenue arising from breach of confidentiality.
As per RFP
159. 543-53.2, Payments-
MSI or any of its Affiliates shall not directly or indirectly, solicit for employment or engagement any employees of the Authority. The
Bidder requests modification: - MSI Authority or any of its Affiliates shall not directly or indirectly,
As per RFP
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Miscellaenous
provisions of this clause shall be applicable during the Term of the Contract and shall survive the termination of the Contract for a period of 2 years from the date of termination. In addition, MSI shall not proceed to conduct operations/business similar to the Authority with any employee and/or consultant of the Authority who has knowledge of the Confidential Information, without the prior written consent of the Authority.
solicit for employment or engagement any employees of the MSI Authority. The provisions of this clause shall be applicable during the Term of the Contract and shall survive the termination of the Contract for a period of 2 years from the date of termination. In addition, MSI shall not proceed to conduct operations/business similar to the Authority with any employee and/or consultant of the Authority who has knowledge of the Confidential Information, without the prior written consent of the Authority.
160. 546-54.6, Payments-Change Control Note (CCN)
In the event MSI is unable to meet the obligations as defined in the CCN then the cost of getting it done by third party shall be borne by MSI.
Bidder requests deletion of the clause As per RFP
161. Recipient shall indemnify, save, hold harmless and defend Discloser promptly upon demand and at its expense, at any given point in time from and against any and all suits, proceedings, actions, demands, losses, claims, damages, liabilities, costs (including reasonable attorney’s fees and disbursements) and expenses (collectively “Losses”) to which Discloser may become subject to, in so far as such Losses arise out of, in any way relate to, or result from breach of obligations under this Agreement by Recipient .
Bidder requests deletion of the clause As per RFP
162. 580-17, Non-Disclosure Agreement
During the term of this Agreement and thereafter for a further period of two (2) years post termination/expiry of Term of the Contract in case the Parties execute the Contract, the Parties shall not solicit or attempt to solicit each other’s employees and/or consultants, for the purpose of hiring/contracting with such
Bidder requests modification: - During the term of this Agreement and thereafter for a further period of two (2) years post termination/expiry of Term of the Contract in case the Parties execute the Contract, the Parties shall not solicit or attempt to solicit each other’s
As per RFP
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employees and/or consultants. In addition, MSI shall not proceed to conduct operations/business similar to the Client with any employee and/or consultant of the Client who has knowledge of the Confidential Information, without the prior written consent of the Client. This section will survive irrespective of the fact whether there exists a commercial relationship between MSI and Client.
employees and/or consultants, for the purpose of hiring/contracting with such employees and/or consultants. In addition, MSI shall not proceed to conduct operations/business similar to the Client with any employee and/or consultant of the Client who has knowledge of the Confidential Information, without the prior written consent of the Client. This section will survive irrespective of the fact whether there exists a commercial relationship between MSI and Client.
163. -4.11, Payments-
Authority shall reject the Bid proposal for award of contract, if it determines that the Bidder recommended for award, has been found to have been engaged in corrupt, fraudulent of unfair trade practices. Once the contract is signed and if it is noticed that the MSI has indulged into the Corrupt / Fraudulent / Unfair / Coercive practices, it will be a sufficient ground for client for termination of the contract and initiate black-listing of the MSI.
Bidder requests modification: - Authority shall reject the Bid proposal for award of contract, if it determines that the Bidder recommended for award, has been found to have been engaged in corrupt, fraudulent of unfair trade practices. Once the contract is signed and if it is noticed that the MSI has indulged into the Corrupt / Fraudulent / Unfair / Coercive practices, it will be a sufficient ground for client for termination of the contract and initiate black-listing of the MSI.
As per RFP
164. Page No. 197, Section No. 3.1.12
The system should have ability to handle initial real-time watch list of minimum 10,000 Faces (should be scalable to at least 1 Million faces) and all Camera Feeds (commissioned for FRS) simultaneously and generate face matching alerts.
In the cited clause real time minimum watch list is mentioned as "10,000" whereas on Page No. 344, Annexure B.25, minimum real time watch list is mentioned as "50,000" which is contradictory. There is another contradiction that it should be on all camera feeds but in later clause it has been asked on 50 Camera feeds. Request you to confirm quantity for no. of faces for real time watch list and offline in database. Also provide the no. of simultaneous camera feeds for real time watch list
Refer corrigendum No.5
165. Page No. 60, Section No. 3.6.2
Technical Demonstration of Proof of Concept during evaluation period
Request you to provide the use cases / parameters required to be showcased during PoC so that bidders can take them into consideration while deciding on the Command and Control and other Applications
The use cases for POC would be handed over to the eligible bidders one (01)week
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before POC as mentioned in Section 3.6.1 point E
166. Page No. 108, Schedule J : Data Digitization
Data Digitization Request you to categorize quantity of records to be scanned in terms of paper size viz. A0 / A1 / A2 / A3 / A4 etc. Also confirm whether scanning of records is required to be done in ASCL premises or it can be allowed outside in Bidder's premises
All the scanning process involved for data digitization should be undertaken at the ASCL premise. It is expected that there would be around 50,00,000(Fifty Lakhs)A4 size papers to be digitized
167. Page No. 109, Schedule J : Data Digitization
Primary Connectivity Bandwidth Between City to DR. *
It should be written as DC / ICCC to DR Refer Corrigendum No. 5
168. Page No. 109, Schedule J : Data Digitization
PRI Line. It is suggested to have 2 PRI Lines terminated and two PRI cards in IPPBX from day one to have redundancy of PRI lines from two different ISPs
The BOQ defines the minimum number of items that have to be provided as part of the project scope. The Bidder is
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free to propose anything beyond that as per their solution requirement
169. Page 109 Annexure 2.14.2.
PRI Line. Hope need to consider only the one time setup cost for PRI and the recurring monthly costs on actuals would be paid by the customer. Pls clarify
Both one time & monthly charges needs to be undertaken by the bidder and the same would be part of the over all bid value
170. Page No. 109, Schedule J : Data Digitization
SMS Gateway Please define no. of messages per year and qty should be 5 Nos. i.e for five years
The BOQ defines the minimum number of items that have to be provided as part of the project scope. The Bidder is free to propose anything beyond that as per their solution requirement
171. Page 109 Annexure 2.14.2
SMS Gateway Hope need to consider only the one time setup cost for SMS gateway and the monthly SMS costs on actuals would be paid by the customer. Pls clarify
Both one time & monthly charges needs
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to be undertaken by the bidder and the same would be part of the over all bid value
172. Page No. 155, Section 2
The Disaster Recovery (DR) site would be provisioned over the cloud as a service. The sizing the DR site will be 50% in terms of compute, storage & camera feed
Please confirm whether we need to store only flagged Video on DR or Camera feeds are also required to stored on DR. If yes, please share no. of cameras and for how many days these are required to be stored on DR
Flagged data should be stored in the DR. However in DC the storage would be for only for 50% of the cameras. Details of the same would be shared during project implementation
173. Page No. 171, Section 2.3
MSI should check the availability of such data and its suitability for the project. MSI is required to update GIS maps from time to time.
It would be helpful if frequency to update (time to time) can be defined.
MSI is expected to update data whenever new data is available
174. Page No. 196, Section 3.1.11
The Solution should also support drone based GIS surveying & mapping.
It would be helpful if desired applications/outputs from drome data can be defined.
The output of the drone based GIS based surveying and mapping should be uploaded in the GIS
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Platform. MSI is expected to import all the drone based surveyed data in to the GIS based platform
175. Page No. 201, Section 3.1.14
The MSI should undertake the process for getting the ROW permission from the concerned authorities for laying down the fibre network in consultation with ASCL. ASCL will facilitate the process of getting the ROW.
Please confirm whether ROW charges to be paid to concerned department will be re-imbursed to bidder or it is required to be factored in bidder's total project cost
Refer Corrigendum No. 5
176. Page No. 207, Section 3.1.15
Incorporation of Existing GIS Data Please share if the existing GIS data has followed the guidelines laid in the RFP?
Details will be shared during project implementation
177. Page No. 207, Section 3.1.15
Procurement of Satellite Imagery (0.3m or better) (if not available with ASCL)
How is it different from data collected & generated through drone images? What is extra/ different expected from satellite imagery processing than mapping?
ASCL will provide available satellite imaging with municipality/ASCL authority
178. Page No. 207, Section 3.1.15
Creation of Utility Data from Paper / CAD Drawings
It is understood that for creation of Utility data from paper/ CAD drawings, only the features covered in the map will be considered in the GIS dataset.
Yes. However GIS data sets have to be developed with approval from ASCL
179. Page No. 211, Section 3.1.15
Bidder will digitize Geo reference existing Paper/Cad Drawing in GIS
It is understood that only those paper maps that are strong enough to scan with clearly legible ink will only be considered for digitization.
Yes. However bidder is expeted to suggest ways to digitize the
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same in such cases.
180. Page No. 236, Section 3.1.18
Bidders scope of work and supply of the control room only in the ICCC and its components including Ergonomic Study, Desk, Ceiling, Flooring, Panelling, Partition, Illumination defined in this document shall be on turnkey basis. The expected size of the control would be 1500 Sq. ft.
Please share layout or sizing of ICCC and Data Centre as estimated size of 1500 Sq ft. seems to be less
Data center indicative size is 12.7m* 7.26m, Indicative size for command and control room = 21m *16m*4.572m.
181. Page No. 250, Section 4.10
The location for the ICCC is decided to be in Lal Diggi area to house the compute and storage infrastructure and the Data Centre facility being built at the Integrated Command and Control Centre.
Please confirm Data Centre and ICCC are on the same floor, if not please share their floor level. Also share their layouts
Data Centre and ICCC are on the same floor (Indicative).
182. Page No. 199, Section 3.1.13
MSI needs to commission the e-Governance solution for the following modules: 1. HRMS Module 2. Finance Management Module 3. Project Management Module 4. Utility billing Management 5. Taxation Management Module 6. Audit & Vigilance Management 7. Document Management System 8. Workflow & custom modules 9. Registration & Licensing Module 10. City Web portal & Mobile app
Please confirm no. of concurrent users Refer corrigendum No. 5
183. Page No. 204, Section 3.1.14
Fibre Network We request you to provide the BoQ with estimated qty of respective components along with no. of POPs for field cabling so as to have benchmark for the evaluation of bids
The connectivity is to be provided as wired fibre network only. The MSI should install & commission a dedicated
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wired fibre network connecting all the ground level assets with the ICCC (as defined in the project scope)
184. Video Conferencing Solution | Annexure B.21 | Pg 322
Audio Inputs: Should support minimum 4 Microphones, connected directly or in array. 4 needs to be supplied from day one.
Audio Inputs: Should support minimum 3 Microphones, connected directly or in array. 3 needs to be supplied from day one.
All contact centre related components including ACD, PABX, Gateways, Recording, CTI, softphone, headphones, Chat bot, Notification System etc. must be from same OEM.
All contact centre related components including ACD, PABX, Gateways, Recording, CTI, softphone, headphones, Chat bot, Notification System etc. must be from compatible OEMs.
Request you to change the clause to "VXML,CCXML,SIP/H.323,WSDL/SOAP,HTML5"
As per RFP
187. IP Phone | Annexure B.19 | 319
Supports SIP-AST for enhanced features Please delete AST as it is not a standard feature in IP Phones and restricting competitive bidding also
As per RFP
188. | Page 225 Integrations with Existing Systems Bidder should undertake the activity of integrating the GIS solution with Municipality Portal, e- Governance services, various smart city components (which are part of scope of the project and future integration with more smart
Request you define number of Integrations Existing Systems & future integration . Tender description is not clear for integration requirement, Pls provide list for integration. This will help us to size server requirement and overall optimized solution.
The ICCC would act as the nerve centre for all the smart applications
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city services that are envisioned to come up) and Integrated Command & control System.
that would form the smart ecosystem for the city of Aligarh. However majority of these smart applications are in the design & development phases. These would be implemented accordingly and once implemented they needs to to be integrated with the ICCC application stack. The Smart City platform should have all the required application & protocol supports that would enable the integration of various smart solution like but not limited to solid waste
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management, Smart street lighting, water & sewerage management & leak detection, smart parking, Smart education, smart poles, Septage management, Rain water harvesting, Smart electrical & water metering, Intelligent Building Management, smart energy management etc. These integrations should enable 2-way/ bi-directional data communication & control.
189. | Page 226 |3.1.16. IoTplatform
The city will be using various device vendors for various smart services. For example, in the Smart city journey of the city, various vendors of smart elements will be used for deployment and each will be generating data in their own format. This
Our understanding is, command center software (IOT+ICCC) will integrate to sensor through sensor application software like parking,lighting applications. ICCC & IoT platform must be exposed to application eco system using secure APIs or any other secure methodology. Pls confirm.
The ICCC MSI is expected to develop ICCC platform in such a way
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Platform should be able to define its own data model for each smart service like waste, lighting, transport, etc. and map data from different device vendors to the common data model.
that data collected from various ground level sensors generation data in various format to be collated & analyzed using the ICCC application centrally to make meaningful data interpretation. The bidder is expected to undertake secure data communication by employing secure communication methodology
190. Annexure B.51. | Integrated Command & Control Centre Solution/ Data Aggregation, Normalizati
Aggregation and abstraction of sensors: provides aggregation of sensors from diverse sensor cloud
As per tender DC should be on premise and DR will be in cloud. Pls clarify, Do we need to provide aggregation of sensors from diverse sensor using cloud service ?
Bidder need to provide a mix and match of various solutions to deliver the overall objectives of the envisaged project
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on and Access | Page 421
191. Annexure B.51. | Integrated Command & Control Centre Solution/14.Integration capabilities | Page 426,
The platform should support all devices which are based on Industry standards. a. Protocol libraries of most standardized M2M Protocols like LWM2M,MQTT,LTN Gateway,DLMS,TR- 069,Zigbee,OMA DM etc.
Request to remove this requirement, Since command center software will integrate to sensor through sensor application middleware. All these protocols should be supported by vertical applications. Pls clarify.
Refer Corrigendum No. 5
192. Annexure B.51.| Integrated Command & Control Centre Solution/15. Edge Devices & Application Gateways | Page 421
Provides standard appliance or software or hardware combination to connect IoT devices / applications, provide secure connection to IT infrastructure.
Request to provide scope of Qty, Scope and functionalities for Hardware appliance & software. This is not define under BOQ.
As per RFP
193. Vol.I,3.5 Pre-Qualification criteria,Page-41
Maximum of two (2) numbers of consortium members excluding the Prime Bidder will be considered (Lead member + 2 Consortium Partners)
Request the Smart City council to consider relaxing the number of Consortium partners and allow for a total of 3 +1 which is Lead member + 3 consortium partners). The Prime bidder and the consortium members can be jointly and severally held responsible for the completion of the projects. This is requested considering the scope of work as mentioned in the RFP.
Refer Corrigendum No. 5
194. Vol.I,3.5 Pre-Qualification criteria,Page-41
Company Profile: In case of consortium, at least 60% of the turnover criteria shall be met by the Lead bidder and the remaining may be fulfilled by the other consortium members.
We request that the Average Annual Turnover for the Lead/Prime bidder be pegged at Rs.1000 cores over the past 3 years. This will assure the Smart City council the ability of the Prime Bidder to execute the project of such magnitude.
As per RFP
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195. Vol.I,3.5 Pre-Qualification criteria,Page-41
Local Presence: The sole bidder or the Lead Bidder of consortium in case of a Consortium should have office in Aligarh or should provide an undertaking for establishing the same within 45 days from signing of contract
We request the authorities to provide at least 90 days to set up an office. This will allow the Bidder to set up an appropriate office for Sustained operations.
As per RFP
196. Vol.I,3.5 Pre-Qualification criteria,Page-43
PQ-7 ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min.500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Request you to please change the criteria as below: PQ-7 ICT components "The Bidder (any member in case of consortium) shall have successfully executed any four of the below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min.500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Refer Corrigendum No. 5
197. Vol.I,3.5 Pre-Qualificatio
2. In case project is on-going a certificate from the Charted Accountant/Statutory Auditor has to
Please amend the clause as below: 2. In case project is on-going a certificate from the Charted
As per RFP
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n criteria,Page-44
be provided mentioning that 80% of Capex is complete.
Accountant/Authorized Signatory of the bidder has to be provided mentioning the status (Go-Live/Phase Completion) of the Project.
Notes: · Bidder to submit work order and end client work in-progress (minimum 80% Project completion) / completion certificate as a supporting documents for each Project.
Please amend the clause as below: Notes: · Bidder to submit work order and end client work in-progress (Go-Live/ Phase completion) certificate as a supporting documents for each Project.
The Bidder (any member of consortium) shall have to submit following Certifications valid at the time of Bidding: •ISO 9001:2008 •ISO 20000:2011 for IT Service Management or equivalent certification •ISO 27001:2013 for Information Security Management System or equivalent certification · Any 1 certificate = 1 mark · Any 2 certificate = 2 marks · All above three (3) certificates = 2.5 marks For CMMI certification: · CMMI level 3 = 1 mark · CMMI level 5 = 1.5 marks
Request you to please change the criteria as below: The Bidder (any member of consortium) shall have to submit following Certifications valid at the time of Bidding: •ISO 9001:2008 •ISO 20000:2011 for IT Service Management or equivalent certification •ISO 27001:2013 for Information Security Management System or equivalent certification · Any 1 certificate = 1 mark · Any 2 certificate = 2 marks · All above three (3) certificates = 2.5 marks For CMMI certification: · CMMI level 3 or Above = 1.5 mark Note: In case the Bidder is in the process of re- certification of ISO 9001 certification then the copy of expired certificate and present assessment certificate from duly authorised to be enclosed.
B1-The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs.
Request you to please change the criteria as below: B1-The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below:
Refer Corrigendum No. 5
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Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
· 1 Project of TotalProject Value of INR 70 Cr or above= 10 marks · 1 Project of TotalProject Value of INR 60 Cr or above= 8 marks · 1 Project of Total Project Value of INR 50 Cr or above= 5 marks
B4-The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects:10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
Request you to please change the criteria as below: B4-The Bidder (any member in case of consortium) shall have successfully implemented/ integrated atleast one (01) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 50 crores during last 5 years. ·1 Project of Total Project Value of INR 150 Cr or above: 10 Marks · 1 Project of Total Project Value of INR 100 Cr or above : 06 Marks ·1 Project of Total Project Value of INR 50 Cr or above: 04 Marks
B5-The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 mark
Request you to please change the criteria as below: B5-The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Street light maintenance/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Slum Data management/Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management /Building permissionduring last five (5) years Marking: · Integration of 06 to 08 smart features: 5 marks · Integration of 03 to 05 smart features: 3 marks
Refer Corrigendum No. 5
203. Vol.I,3.6.1. Technical
B6-The Bidder (any member in case of consortium) shall have demonstrable expertise &
Request you to please change the criteria as below: B6-The Bidder (any member in case of consortium) shall have
As per RFP
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Bid Evaluation Criteria,Page-51
project implementation experience of GIS platform and integration with minimum 01 (one) e -governance project .The cumulative value of project should be min five (5) crore · 3 or more project : 5 mark · 2 project: 3 mark · 1 project: 1 mark
demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e -governance project .The cumulative value of project should be min ten (10) crore ·1 Project of Total Project Value of INR 50 Cr or above:5 Marks · 1 Project of Total Project Value of INR 20 Cr or above : 3 Marks ·1 Project of Total Project Value of INR 10 Cr or above: 1 Mark
We fully understand and agree to comply that on verification, if any of the information provided here is found to be misleading the selection process, we are liable to be disqualified from the selection process or termination of the contract during the project, if selected to do so.
We request that this clause be altered to provide an opportunity to explain any unintended gaps in the facts submitted. While the bidder will take utmost care to submit only factual and verifiable evidence, it may so happen that there is mismatch in the department's view and that of the bidder. In such case, the bidder may be allowed a chance to provide explanation, failing which the bidder may be disqualified or dismissed.
We agree for unconditional acceptance of all the terms and conditions set out in the RFP Document and also agree to abide by this RFP response for a period of 180 days from the date fixed for bid submission.
We request that Department provide the Bidders a section that clearly indicates any deviations which may arise during the course of the Bid submission. These may then be qualitiatively assessed and discposesd of accordingly instead of having a bid which is unconditional in all aspects.
As per RFP
206. Vol.I,2. Consortium of Firms,Page-24
A consortium should not consist of more than 2 parties (including the Lead Bidder).
These two clauses mentioned in the vol.1 of RFP,contradicts the no.of consortium members allowed for this RFP. Considering Wide area of Scope of work and for better execution of the Project,Request department to change the number of consortium member allowed as per below: Consortium=(Lead bidder+3 consortium Members)
Refer Corrigendum No. 5
207. Vol.I,2. Consortium of Firms,Page-24
4.iii.All consortium members would be maximum of 3 members including the Lead Bidder and would be available throughout the Contract Period.
As per RFP
208. Vol.I,Annexure 3.3. General instructions,Page-115
Prices indicated in the schedules shall be inclusive of all taxes, GST, Levies, duties etc. The prices should also specify any recurring charges and four year O&M support cost as per specified Formats.
The bidder will definitely include all the taxation and allied charges. However, it is requested that the department assures all the bidders to abide by and accept any changes in the taxation regime implemented by the State/Central government and not make the bidder responsible based on the quote provided.
All electrical charges will be borne by MSI only and such any charges
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are not re-imbursible
209. Vol.III,3.Conditions Precedent,Page-15
In the event that any of the conditions set forth in Clause 3.1 hereinabove are not fulfilled within 1(one) month from the date of the Contract, or such later date as may be mutually agreed upon by the Parties, the Authority may terminate the Contract and upon such termination, MSI shall have no right to claim any damages from the Authority on such account.
Bidder or department may terminate this Agreement upon at least thirty (30) days prior written notice to the other in the event that the other has materially breached any of the material terms or conditions hereof and such breach has not been cured within such thirty (30) day period. Department agrees to pay bidder for all fees and expenses incurred for Services provided hereunder through the effective date of termination.
As per RFP
210. Vol.III,51. Termination,Page-42
50.1. The Authority may, terminate the Contract in whole or in part by giving MSI a prior written notice indicating its intention to terminate the Contract under the following circumstances:
As per RFP
211. Vol.III,13 Exit of MSI’s Key Personnel:,Page-19
13.1. MSI shall ensure that none of the Key Personnel and manpower exit from the Project during the first 6 (six) months of the beginning of the Project. In cases where such exit is unavoidable, MSI shall replace such Key Personnel and manpower with a suitable replacement with prior written approval from the Authority. In case the Authority is not satisfied with the replacement provided, MSI shall have to compensate the Authority by paying a compensation of INR 2 lacs per such replacement.
INR 2 lacs is a huge amount.Request deletion of compensation amount clause.
As per RFP
212. Vol.III,28. Payments,Page-26
Authority shall make all efforts to make payments to MSI within 45 (forty-five) days of receipt of invoice(s) and all necessary supporting documents.
Kindly give a clarity over all necessary supporting documents mentioned here.
Suppporting document include challan /approval from the authority/ ASCL/approved RFIs/ Tax invoices/reciept/compliance statement of technical
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specification of RFPs, all required documents like manuals /Licences/sources codes agreements with OEM
29.5. Commercially off the Shelf (COTS): / third party products: All COTS products and related solutions and fixes provided pursuant to the Contract shall be licensed according to the terms of the license agreement packaged with or otherwise applicable to such products. Such licenses shall be brought on behalf of and in the name of the Authority or mentioning the Authority as the end user of such licenses. MSI shall be responsible for arranging any licenses associated with products. Unless otherwise specifically restricted by the licensing terms of the COTS products, all Intellectual Property Rights in any development/enhancement/customization etc. done on the COTS products pursuant to the Contract shall be owned by the Authority.
Source code for proprietary Platforms/Tools/Frameworks used to develop portal and mobile app cannot be shared. Bidder will be licensing Bidder’s pre-existing IPR (IP in the application) to department for use for the purpose of the RFP. IPR on such pre-existing IP will be retained by Bidder. Bidder would also retain any IPR that is developed independently during the engagement. IPR of customization that are unique for the project developed exclusively for department will be transferred to department by Bidder
As per RFP
214. Vol.III,31. Indemnity,Page-30
31.2. MSI agrees to indemnify, defend and hold harmless the Authority and/or its Affiliates from and against all losses incurred by the Authority and/or its Affiliates as a result of any allegations that the software, data, intellectual property or other materials supplied by the MSI or used by MSI infringes, misappropriates, or violates any patent, copyright, trademark or trade secret or other intellectual property of any third party.
Bidder shall not be liable for any losses apart from the agreed Penalty/SLA terms.
As per RFP
215. Vol.III,32. Representat
32.10. Upon receipt of such notice, the MSI shall, with all reasonable speed, repair or replace the
Bidder shall not be liable for replacement and repair of the Goods if the defect or damage of the Goods is not entirely due to bidder's fault.
As per RFP
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ions and Warranties:,Page-31
defective Goods or parts thereof, without prejudice to any other rights which the Authority may have against the MSI under the Contract.
216. Vol.III,37. Force Majeure,Page-34
In such an event, the affected Party shall inform the other Party in writing within 5 (five) days of the occurrence of such event. Any failure or lapse on the part of MSI in performing any obligation as is necessary and proper, to negate the damage due to projected Force Majeure Events or to mitigate the damage that may be caused due to the above mentioned events or the failure to provide adequate disaster management/recovery or any failure in setting up a contingency mechanism would not constitute Force Majeure, as set out above.
Any delay/fault caused due to force majeure event should be unconditionally excused by the department. Bidder and Client agree to take reasonable actions to minimize the effects of any such event or circumstances and use its commercially reasonable efforts to restore performance as soon as commercially practicable following the cessation of such event.”
As per RFP
217. Vol.III,37. Force Majeure,Page-34
In case of a Force Majeure Event, all Parties shall endeavor to agree on an alternate mode of performance in order to ensure the continuity of the Service/ Works and implementation of the obligations of a Party under the Contract and to minimize any adverse consequences of Force Majeure.
As per RFP
218. Vol III,60. Pre Implementation SLA,Page-51
61.2. Penalty levied for non- performance as per SLA requirements shall be deducted through subsequent payments due from ASCL or through the Performance Bank Guarantee.
Penalty for Non Achievement of SLA may be invoked only if the delay/fault is solely attributable to the bidder.
As per RFP
219. Vol III,43. Liquidated Damages,Page-38
43.1. If MSI fails to supply, install or maintain any or all of the Goods or fails to complete the Works or fails to provide the Services as per the Contract, within the time period(s) specified in the RFP Vol II, the Authority without prejudice to its other rights and remedies under the Contract, deduct from the Contract price, as liquidated damage per week of 0.2% of the CAPEX of Contract / request order value per week for first 4 (four) weeks and 0.3% per week for every
Penalty for Non Achievement of SLA may be invoked only if the same is entirely due to the Bidders fault. Non availability of any approvals from department or any other Governmental departments must not be attributed to the bidder. Also, we request reconsideration of the reduced % penalty.
As per RFP
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subsequent week till such time the default continues.
220. Vol II,Annexure C.10.,Page-361
Annexure C.10. Corporate web portal Please confirm on the estimated size and growth % of the userbase for web Portal and Mobile app.Please provide the estimated concurrency as well.
These users would be active users of the eGovernance solution. Apart from them, there would be citizens who would interact with Aligarh Nagar Nigam through the corporate web portal & the mobile app. The MSI is expected to undertake the sizing of the corporate web portal & mobile app accordingly
221. General New Clause proposed - Assignment Clause In order to have better working capital for the project we propose an Assignment clause as below to be included in the Payment Schedule, which shall allow us to factor the bill with financing institution, and therefore enable us to participate in the Tender. Assignment Clause (new Clause proposed) : “The Contractor shall not, without the express prior written consent of the Employer, assign to any third party the Contract or any part thereof, or any right, benefit, obligation or interest therein or there under, except that the Contractor shall be entitled to assign either absolutely or by way of charge any monies due and payable to it or that may become due and payable to it under the Contract to any
As per RFP
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Financial Institution(s) or Bank(s) or NBFC(s). In the event the Contractor assigns the monies due and payable to it or that may become due and payable to it, under the Contract, to any Financial Institution(s) or Bank(s) or NBFC(s), the Employer shall acknowledge the intimation letter it may receive from such financial institution(s) or Bank(s) or NBFC (s). If the Employer does not reply within 15 days of the receipt of the intimation letter, it can be considered as “acknowledged by the Employer”. Furthermore the Employer will provide an indicative date by when the funds will be released to the Contractor as a measure of comfort for the decisions of Financial Institution(s) or Bank(s) or NBFC(s)”. This clause will enable improvement in cash flow and hence encourage participation by more bidders.
222. Volume I: Instructions to bidder 4.14 Quality standards and pre-eligibility OEM criteria Pg 69 of 132
The Bidder shall quote only one specific make and model from only one specific OEM, for each of the goods. Providing more than one option shall not be allowed. All goods quoted by the Bidder must be associated with item code and names and with printed literature describing configuration and functionality. Any deviation from the printed specifications should be clearly mentioned in the offer document by the Bidder.
Since as System Integrator, We are responsible to meet the technical specification and SLA levels for the entire technical Solution. In this regard we propose multiple makes which are technically equivalent and would meet RFP requirements. This will help the SI to offer a very competitive price to the customer by taking aggressive risks on their costs, which will totally benefit the customer. If only one make is insisted the vendor does not support the Si in times and therefore the costs go up considerably. For your Kind information, in almost all of the government contracts there is a list of Compendium of Suppliers approved for each of their item required for the Project.This list is made part of the contract. During execution of the contract, the SI/Contractor shall have to supply materials of makes/vendors who are in that list only. Alternatively, we request you to allow to offer two makes till the time of PoC. During PoC Bidder shall commit single make. Hence we request you to kindly accept the same.
As per RFP
223. Volume III: Service level agreement 19.
19.2. As per guidelines of Telecom Regulatory Authority of India (TRAI), resale of bandwidth connectivity is not allowed. In such a case tripartite agreement should be entered into
We understand that bidder cannot resale bandwidth until he has TSP/ISP License. Hence we request you that bidder shall only estimate the requirement of Bandwidth for components within their scope of work.
The internet bandwidth is for self consumptinon
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Commencement of Installation Page 22 of 82
between the Authority, MSI and internet service provider(s). Tripartite agreement to be provided later.
So kindly add the clause as below " Prices for bandwidth need not be quoted by the Bidders and shall not be considered for Bid evaluation". Kindly Confirm.
only, so resale does not arise at all .
224. Volume-II: Scope of work Other expectations from SI Page 41 of 366
21. MSI shall be responsible for setting up / building / renovating the necessary physical infrastructure including provisioning for network, power, rack, etc. at all the locations.
We understand that we can add additional item under the heads in the commercial bids and quote for electricity requirement. Kindly confirm.
All the electrical cost will be borne by MSI and it is not re-imbursible
225. Volume I: Instructions to bidder Annexure 3.3. General instructions Page 115 of 132
d. Prices indicated in the schedules shall be inclusive of all taxes, GST, Levies, duties etc. The prices should also specify any recurring charges and four year O&M support cost as per specified Formats.
We understand that estimation of power consumption is much variable, hence request you to pay the electricity recurring charges at actual consumption and shall not be the part of bid value.
All electrical charges will be borne by MSI only and such any charges are not re-imbursible
226. Volume-II: Scope of work 3.1.14. Fibre Network Page 67 of 366
The MSI should undertake the process for getting the ROW permission from the concerned authorities for laying down the fibre network in consultation with ASCL. ASCL will facilitate the process of getting the ROW.
We understand that RoW approvals is in the scope of the bidder. The cost for obtaining the approvals will be borne by ASCL.
Refer Corrigendum No.5
227. Volume III: Service level agreement Approvals and Required Consents
8.1. The Authority shall extend all necessary support to MSI to obtain, maintain and observe all Applicable Permits/Approvals as may be necessary for MSI to fulfill all its obligations under the Contract and/or for providing Goods and Services to the Authority. The costs of such Applicable Permits/Approvals shall be solely borne by MSI. Authority shall provide all
As per RFP
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Page 17 of 82
reasonable co-operation, support and information available with it for obtaining such Approvals.
228. Volume III: Service level agreement Approvals and Required Consents Page 17 of 82
8.1. The Authority shall extend all necessary support to MSI to obtain, maintain and observe all Applicable Permits/Approvals as may be necessary for MSI to fulfill all its obligations under the Contract and/or for providing Goods and Services to the Authority. The costs of such Applicable Permits/Approvals shall be solely borne by MSI. Authority shall provide all reasonable co-operation, support and information available with it for obtaining such Approvals.
We understand that Re-Instatement Charges is in the scope of the bidder. The Cost of the same shall not be a part of bid value. Kindly Confirm.
As per RFP
229. Volume-II: Scope of work 5.11. Testing and Acceptance Criteria Volume-II: Scope of work
User Acceptance Testing (UAT) of Project We understand that User Acceptace Test Shall consist of 5% of randomly selected assemblies of all equipment to be supplied.Kindly Confirm.
Details will be shared during project implementation
230. Volume-II: Scope of work 5.7. Go-Live Preparedness and Go-Live Page 122 of 366
5.7. Go-Live Preparedness and Go-Live Kindly provide the deliverables and use cases to be achieved to achieve successful go-live.
Details of all the deliverables along with project timelines is provided in section 5.14 of Vol II of the RFP document. The use cases will be provided after
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the final selection of the MSI is completed
231. Volume-II: Scope of work 1.3. Project Objectives Page 19 of 366
Implementation and Integration with all existing and future services as identified by Aligarh Smart City Limited (ASCL) in the city including but not limited to (with provision for future integration & scalability):
Request you to kindly provide the make and model for the exsisting systems to be integrated and the systems to be integrated in the future. We understand that only necessary support shall be provided by the bidder for integrating the exsisting and future integrations, supply of APIs from all the exsisting applications and integrating with ICCC shall be in the scope of ASCL. Kindly Confirm.
Details will be shared during project implementation
232. Volume III: Service level agreement 26. Statutory Requirements Page 25 of 82
26.1. During the tenure of the Contract nothing shall be done by MSI or its team including Consortium Members in contravention of Applicable Laws or any amendment thereof governing inter-alia customs, stowaways, foreign exchange etc. and shall keep Authority indemnified in this regard.
We understand that bid price is including taxes and duties. Hence we request ASCl to borne the variation in price due to Statutory Variation of taxes and duties. Kindly confirm. Hence request you to amend the clause: Any increase in prevailing taxes or introduction of new taxes and duties after the date of closing bid would be borne by the client .
As per RFP
233. Important Note: Volume I: Instructions to bidder Page 44 of 132
2. In case project is on-going a certificate from the Charted Accountant/Statutory Auditor has to be provided mentioning that 80% of Capex is complete.
We request you to amend the clause as below: 2. In case project is on-going a certificate from the Charted Accountant/Statutory Auditor has to be provided mentioning that 80% of Capex 50% of Capex works is complete.
Note: In case project is on-going a certificate from the Charted Accountant/Statutory Auditor has to be provided mentioning that 80% of Capex is complete
We request you to amend the clause as below: Note: In case project is on-going a certificate from the Charted Accountant/Statutory Auditor has to be provided mentioning that 80% of Capex 50% of Capex works is complete
As per RFP
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Page 91 of 132
235. Volume-II: Scope of work 5.14.2. Payment Schedule Page 145 of 366
Payment Schedule 1. Submission & approval of the following documents by ASCL - T+15 days - 10% of the contract value as mobilization advance against PBG. 2.Supply of IT & Non IT assets which are proposed by the MSI as part of the project - T+4 months - 10% of the contract value 3.Installation of the IT & non-IT including ITMS, Surveillance, PA system, environmental sensors, VaMS, multi-purpose kiosks etc. assets as per the project planned locations - T+7 months - 10% of the contract value 4. Commissioning of the ground level IT & Non IT assets which are installed previously - T+8 months - 10% of the contract value 5.Training of minimum 2 batches of trainees in each category of training modules - T+10 months - 10% of the contract value 6.Pilot run of the project components & Go-Live and handing over the warranty certificates & licenses - T+12 months - 10% of the contract value 7. Operations & Maintenance phase for a period of 60 months from the date of Go Live of the last solution - T1 + 60 Months - The balance 40% payment shall be in equal quarterly instalments.
As you would appreciate that the smart city projects involves multiple stake holders with dynamic technologies it is very much important for the project to have an healthy cash flow for successful completion and commissioning of the project. In this regard we request you to kindly amend the clause as below: 1. Submission & approval of the following documents by ASCL - T+15 days - 10% of the contract value as mobilization advance against PBG. 2.Supply of IT & Non IT assets which are proposed by the MSI as part of the project - T+4 months - 10% 30% of the contract value on pro rata basis. 3.Installation of the IT & non-IT including ITMS, Surveillance, PA system, environmental sensors, VaMS, multi-purpose kiosks etc. assets as per the project planned locations - T+7 months - 10% 20% of the contract value on pro rata basis 4. Commissioning of the ground level IT & Non IT assets which are installed previously - T+8 months - 10% of the contract value 5.Training of minimum 2 batches of trainees in each category of training modules - T+10 months - 10% 5% of the contract value 6.Pilot run of the project components & Go-Live and handing over the warranty certificates & licenses - T+12 months - 10% 5% of the contract value 7. Operations & Maintenance phase for a period of 60 months from the date of Go Live of the last solution - T1 + 60 Months - The balance 40% 20% payment shall be in equal quarterly instalments.
As per RFP
236. Volume III: Service level agreement 60. Pre Implementation SLA Page 51 of 82
Any delay in the delivery of the Project Deliverables (solely attributable to vendor) would attract a liquidated damage per week of 0.2% of the CAPEX of Contract / Request Order value per week for first 8 weeks and 0.3% per week for every subsequent week. If the liquidated damage reaches 10% of the total Contract value, Authority may invoke termination clause.
We request you to amend the clause as below: Any delay in the delivery of the Project Deliverables (solely attributable to vendor) would attract a liquidated damage per week of 0.2% of the CAPEX of Contract / Request Order undelivered portion of respective milestone value per week for first 8 weeks and 0.3% per week for every subsequent week. If the liquidated damage reaches 10% of the total Contract value, Authority may invoke termination clause.
As per RFP
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237. Volume III: Service level agreement Team Mobilization And Commencement of Work Page 53 of 82
Delay beyond 15 calendar days = 0.2%of the contract value Delay between 15 to 30 calendar days =0.5% of the contract value Delay beyond 30 days may lead to Termination of the Contract at the discretion of ASCL
We understand the completion of project is responsibility of bidder hence request you to amens the clause as below: delay beyond 15 calendar days = 0.2% 0.01% of the contract value Delay between 15 to 30 calendar days =0.5% 0.02% of the contract value Delay beyond 30 days may lead to Termination of the Contract at the discretion of ASCL
Refer Corrigendum No. 5
238. Volume I: Instructions to bidder Important Note: Page 44 of 132
In case the experience shown is that of the bidder’s parent / 100% own subsidiary /sister concern company, than the following additional documents are required Certificate signed by the Company Secretary/statutory Auditor/2 Board of Directors of the bidder certifying that the entity whose experience is shown is parent/100% own subsidiary /sister concern Company. Bidders are allowed to submit experience in terms of technical qualification of their holding (parent) company or 100% own subsidiary company or sister concern only. · a ‘holding company’, in relation to one or more other companies, means a company of which such companies are 100% own subsidiary companies; and · a ‘100% own subsidiary company’ in relation to any other company (that is to say the holding company), means a company in which the holding company— (a) controls the composition of the Board of Directors; or (b) exercises or controls more than one-half of the total share capital at its own 8. In case where the bidder is dependent upon the technical experience of the 100% own
We request you to consider 80% subsidiary and amend the clause as below in both Pre qualification & Technical evaluation In case the experience shown is that of the bidder’s parent / 100% 80% own subsidiary /sister concern company, than the following additional documents are required Certificate signed by the Company Secretary/statutory Auditor/2 Board of Directors of thebidder certifying that the entity whose experience is shown is parent/100% 80% own subsidiary /sister concern Company. Bidders are allowed to submit experience in terms of technical qualification of their holding (parent) company or 100% 80% own subsidiary company or sister concern only. · a ‘holding company’, in relation to one or more other companies, means a company of which such companies are 100% 80% own subsidiary companies; and · a ‘100% 80% own subsidiary company’ in relation to any other company (that is to say the holding company), means a company in which the holding company— (a) controls the composition of the Board of Directors; or (b) exercises or controls more than one-half of the total share capital at its own In case where the bidder is dependent upon the technical experience of the 100% 80% own subsidiary company or the parent company or the sister concern, with a view to ensure commitment and involvement of the parent/ 100% 80% own subsidiary /sister company for successful execution of the contract, the participating bidder
As per RFP
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subsidiary company or the parent company or the sister concern, with a view to ensure commitment and involvement of the parent/ 100% own subsidiary /sister company for successful execution of the contract, the participating bidder should enclose (i) an Agreement (as per format enclosed at Annexure 7 of this Volume) between the bidder and its parent / 100% own subsidiary
should enclose (i) an Agreement (as per format enclosed at Annexure 7 of this Volume) between the bidder and its parent / 100% 80% own subsidiary /Sister concern company for fulfilling the obligation and deployment of expert during implementation phase for the Track/Component for which the experience is being used and (ii) Guarantee (as per format enclosed at Annexure 8 of this Volume) from the parent/100% 80% own subsidiary /sister concern company in favour of ASCL.
239. Volume I: Instructions to bidder Important Note: Page 45 of 132
4. The proposed project will be considered for evaluation only if its scope covers following under the individual component: o Command & Control Center (CCC): Assignment in which CCC comprising of Control Room / Command and Control Room Software and Control, Management (Video wall) room, Operations room, Contact center/helpdesk are built.
We request you to amend the clause as below as many RFP uses their own terminologies for indicating the CCC components: 4. The proposed project will be considered for evaluation only if its scope covers following under the individual component: o Command & Control Center (CCC): Assignment in which CCC comprising of Control Room / Command and Control Room Software and Control, Management (Video wall/LED Display) room, Operations room or Contact center/helpdesk are built.
As per RFP
240. Volume I: Instructions to bidder 3.5 Pre-Qualification criteria Page 44 of 132
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min.500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off
We request you to amend the clause as below to enable competitive participation: "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min.500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance / ERP project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5
Refer Corrigendum No. 5
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value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
241. Volume I: Instructions to bidder 3.6.1. Technical Bid Evaluation Criteria Page 48 of 132
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System
We request you to amend the clause as below to enable competitive participation: "The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR or RLVD/SVD 3. Emergency Call Box 4.PA System 5. Mobile App/Desktop Portal for Citizen Services 6.Kiosk based government/citizen services 7. Adaptive Traffic Control System 8.Wi-Fi or Environmental Sensor
Refer Corrigendum No. 5
242. Volume I: Instructions to bidder B. Project Experience (40 Marks) Page 49 of 132
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings · Number of cameras implemented 901 & above = 5 marks · Number of cameras implemented 801 to 900 = 4 marks · Number of cameras implemented 701 to 800 = 3 marks · Number of cameras implemented 601 to 700 = 2 marks
We request you to amend the clause as below: We The Bidder (any member in case of consortium) shall have successfully executed minimum 1000 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings · Number of cameras implemented 4000 & above = 10 marks · Number of cameras implemented 3000 to 4000 = 8 marks · Number of cameras implemented 2000 to 3000 = 6 marks · Number of cameras implemented 1500 to 2000 = 4 marks · Number of cameras implemented 1000 to 1500 = 2 marks
Refer Corrigendum No. 5
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· Number of cameras implemented 500 to 600 = 1 marks
243. Volume I: Instructions to bidder 3.6.1. Technical Bid Evaluation Criteria Page 50 of 132
e- Governance / e-Municipal services The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects:10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
We request you to amend the clause as below: e- Governance / e-Municipal services / ERP The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance/ERP which include at least one (01) ULB /e-municipal services /private (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 03-04 Projects: 05 Marks · 02-03 Projects : 03 Marks · 02 Projects: 01 Marks
Refer Corrigendum No. 5
244. Volume I: Instructions to bidder 3.6.1. Technical Bid Evaluation Criteria Page 50 of 132
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years
We request you to amend the clause as below: The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management/Wi-Fi Hotspots/Dial 100 during last five (5) years
Refer Corrigendum No. 5
245. Volume I: Instructions to bidder 3.6.1. Page 51 of 132
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore
We request you to amend the clause as below to make this clause more competitive to GIS: The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore
Refer Corrigendum No. 5
246. Volume I: Instructions to bidder
B. Project Experience (40 Marks) B1. Experience in establishment and
We request you to amend the clause as below: B. Project Experience (40 Marks) B1. Experience in establishment and management of ICCC - 10 Marks
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 73
3.6.1. Technical Bid Evaluation Criteria Page 47 of 132
management of ICCC - 10 Marks B2. Experience in implementation of ITMS - 5 Marks B3. CCTV surveillance system - 5 Marks B4. e- Governance / e-Municipal services - 10 Marks B5. Smart Solution Integration - 5 Marks B6. Experience on working with GIS Platform. - 5 Marks
B2. Experience in implementation of ITMS - 5 Marks B3. CCTV surveillance system - 10 Marks B4. e- Governance / e-Municipal services - 5 Marks B5. Smart Solution Integration - 5 Marks B6. Experience on working with GIS Platform. - 5 Marks
247. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks) Page 52 of 132
Project Manager a.Educational Qualification: • BE / B. Tech / MCA with 12 years of relevant experience b. Certification: • PMP Above 2 criteria are minimum requirements for the Project Manager. c. MBA/ M. Tech = 0.75 marks d. relevant Work experience of >=15 years of relevant experience = 0.75 marks e. Project/Program Project management experience in large system integration Project of value >= 100 crores = 0.75 marks f. Project/Program Project management experience in Smart City/ safe city implementation Project = 0.75 marks
We request you to amend the clause as below: Project Manager a.Educational Qualification: • BE / B. Tech / MCA or equivalent with 12 10 years of relevant experience b. Certification: • PMP or Prince 2 Above 2 criteria are minimum requirements for the Project Manager. c. MBA/ M. Tech / PGDMA or equivalent = 0.75 marks d. relevant Work experience of >=15 11 years of relevant experience = 0.75 marks e. Project/Program Project management experience in large system integration of Project value >= 100 crores = 0.75 marks f. Project/Program Project management experience in Smart City/ safe city implementation Project = 0.75 marks
As per RFP
248. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks)
Datacenter expert: a. Educational Qualification • BE / B. Tech in IT/computer Science with 10 years of relevant experience. Above Criteria is min. requirement for Data Center Expert. b. relevant Work experience of >= 12 years of experience = 0.5 marks c. Certification: • Any professional certification that relates to
We request you to amend the clause as below: Datacenter expert: a. Educational Qualification • BE / B. Tech or equivalent in IT/computer Science or equivalent with 10 8 years of relevant experience. Above Criteria is min. requirement for Data Center Expert. b. relevant Work experience of >= 12 8 years of experience = 0.5 marks c. Certification: • Any professional certification that relates to Cloud computing / DC-
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 74
Page 53 of 132
Cloud computing / DC-DR, preferably CCNA, CCNP, DCDC(BICSI), CBCI, CBCP, etc. = 0.5 marks d. Datacenter / DR implementation Experience in ICT implementation Project of value > 20 crores = 1 mark
DR, preferably CCNA, CCNP, DCDC(BICSI), CBCI, CBCP, or equivalent etc. = 0.5 marks d. Datacenter / DR implementation Experience in ICT implementation Project of Project value > 20 crores = 1 mark
249. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks) Page 53 of 132
Command Center Expert a. Educational Qualification: • Bachelor’s Degree in Engineering with 10 years of relevant experience. Above Criteria is min. requirement for Command Center Expert. b. relevant Work experience of >= 12 years of experience = 0.5 marks c. Certification: • Any professional certification that relates to Enterprise Architectural solutions = 0.5 marks d. Work experience in designing/ maintaining of Command Center / Network Operating Centre Projects (with more than 10 years of relevant experience) = 1 mark
We request you to amend the clause as below: Command Center Expert a. Educational Qualification: • Bachelor’s Degree in Engineering or equivalent with 10 8 years of relevant experience. Above Criteria is min. requirement for Command Center Expert. b. relevant Work experience of >= 12 8 years of experience = 0.5 marks c. Certification: • Any professional certification that relates to Enterprise Architectural solutions = 0.5 marks d. Work experience in designing/ maintaining of Command Center / Network Operating Centre Projects (with more than 10 8 years of relevant experience) = 1 mark
As per RFP
250. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks) Page 54 of 132
ITMS & ATCS expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA with 6 years of relevant experience. Above Criteria is min. requirement for ITMS and ATCS Expert. b. relevant Work experience of >= 8 years of experience = 0.25 marks c. Certification: Relevant certification in the field of ITMS & ATCS = 0.25 marks d. Work experience as ITMS & ATCS expert (with more than 6 years of relevant experience) of project more than 10 Cr = 0.50 marks
We request you to amend the clause as below: ITMS & ATCS expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA or equivalent with 6 years of relevant experience. Above Criteria is min. requirement for ITMS and ATCS Expert. b. relevant Work experience of >= 8 6 years of experience = 0.25 marks c. Certification: Relevant certification in the field of ITMS & ATCS = 0.25 marks d. Work experience as ITMS & ATCS expert (with more than 6 years of relevant experience) of project more than 10 Cr = 0.50 marks
As per RFP
251. Volume I: Instructions to bidder D.
Surveillance Expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA with 6 years of relevant experience.
We request you to amend the clause as below: Surveillance Expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA or equivalent with 6 years of
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 75
Resource/Manpower Deployment( max 15 marks) Page 54 of 132
Above Criteria is min. requirement for Surveillance Expert. b. relevant Work experience of >= 8 years of experience = 0.50 marks c. Work experience as Surveillance expert (with more than 6 years of relevant experience) of project more than 20 Cr. = 0.50 mark
relevant experience. Above Criteria is min. requirement for Surveillance Expert. b. relevant Work experience of >= 8 6 years of experience = 0.50 marks c. Work experience as Surveillance expert (with more than 6 years of relevant experience) of project more than 20 Cr. = 0.50 mark
252. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks) Page 55 of 132
IT expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA with 6 years of relevant experience. Above Criteria is min. requirement for IT Expert. b. relevant Work experience of >= 8 years of experience = 0.5 marks c. Work experience as IT/ ICT application expert (with more than 6 years of relevant experience) of project more than 20 Cr.= 0.5 marks
We request you to amend the clause as below: IT expert a. Educational Qualification: • Bachelor’s Degree in Engineering/MCA or equivalent with 6 years of relevant experience. Above Criteria is min. requirement for IT Expert. b. relevant Work experience of >= 8 6 years of experience = 0.5 marks c. Work experience as IT/ ICT application expert (with more than 6 years of relevant experience) of project more than 20 Cr.= 0.5 marks
As per RFP
253. Volume I: Instructions to bidder D. Resource/Manpower Deployment( max 15 marks) Page 55 of 132
Network Expert a. Educational Qualification: • BE/ B.Tech/ MCA with minimum 6 years of relevant experience b. Certification: • Relevant certification Networks like CCNP, CCNA, etc. The above 2 criteria are min. requirements for Network Expert. c. Work experience of >= 8 years of experience = 0.5 marks d. Work experience as Network expert of project more than 20 Cr.= 0.5 marks
We request you to amend the clause as below: Network Expert a. Educational Qualification: • BE/ B.Tech/ MCA or equivalent with minimum 6 years of relevant experience b. Certification: • Relevant certification Networks like CCNP, CCNA, etc. The above 2 criteria are min. requirements for Network Expert. c. Work experience of >= 8 6 years of experience = 0.5 marks d. Work experience as Network expert of project more than 20 Cr.= 0.5 marks
As per RFP
254. Volume I: Instructions to bidder 3.13 Right to accept any Bid and
In the event of any assumptions, presumptions, key points of discussion, recommendation or any points of similar nature are submitted along with the Bid, Authority reserves the right to reject the Bid and forfeit the EMD.
As you are aware during pre-bid, the exact details regarding design and solutions shall not be available. Hence request you to delete this clause as bidder shall ensure full compliance to functional requirements and technical specifications. Kindly Confirm. In the event of any assumptions, presumptions, key points of discussion, recommendation or any points of similar nature are
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 76
reject any or all Bids Page 61 of 132
submitted along with the Bid, Authority reserves the right to reject the Bid and forfeit the EMD.
255. Volume I: Instructions to bidder 2.15 Earnest Money Deposit (EMD) / Bid Security Page 32 of 132
10. The EMD may be forfeited: · If a Bidder withdraws their bid or increases their quoted prices during the period of bid validity or its extended period, if any; or
We understand that bidder can withdraw their bid in truthful means during negotiations, which shall not be a liability to the bidder. Hence request you to delete the clause. Kindly Confirm. · If a Bidder withdraws their bid or increases their quoted prices during the period of bid validity or its extended period, if any; or
As per RFP
256. Volume I: Instructions to bidder 3.6.2. Technical Demonstration of Proof of Concept during evaluation period Page 59 of 132
The Proof of Concept/ Technical Demonstration is to be presented by the named resources (Project Manager & Solution Architect) as mentioned in the section 3.6.3. Non-compliance to this will lead to deduction in marks allocated toward PoC/Technical Demonstration.
We understand that the PoC is the sole responsobility of the bidder, hence request you to amend the clause as below: The Proof of Concept/ Technical Demonstration is to be presented by the named resources (Project Manager & Solution Architect) as mentioned in the section 3.6.3 or PoC Lead or PoC Incharge. Non-compliance to this will lead to deduction in marks allocated toward PoC/Technical Demonstration.
Refer Corrigendum No. 5
257. Volume I: Instructions to bidder 3.5 Pre-Qualification criteria Page 43 of 132
As on date of submission of the proposal, the Bidder (all members of the consortium as applicable) shall not be blacklisted by any State/ Central Government Department or Central /State PSUs. /world bank. (check in blacklisting letter)
We request you to amend the clause as below: As on date of submission of the proposal, the Bidder(all members of the consortium as applicable) or any of its subsidaries shall not be blacklisted by any State/ Central Government Department or Central /State PSUs. /world bank. (check in blacklisting letter)
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 77
258. Volume I: Instructions to bidder Annexure 1.2. Pre-Qualification Bid Cover Letter Page 43 of 132
We agree that you are not bound to accept any RFP response you may receive. We also agree that you reserve the right in absolute sense to reject all or any of the bids and also all or any of the products/ services specified in the RFP response.
We request you to amend the clause as below: We agree that you are not bound to accept any RFP response you may receive. We also agree that you reserve the right in absolute sense to reject all or any of the bids and also all or any of the products/ services specified in the RFP response if bidder fails to clarify the responses raised by the client.
As per RFP
259. Volume I: Instructions to bidder 2. Instructions to the Bidder Page 21 of 132
Bidder should submit the EMD in hard copy. The Financial bid should be submit only online. The Financial bid submitted in hard copy shall be treated as nonresponsive and eligible for rejection. The hard copy should be posted/couriered/given in person to the Tender Inviting Authority, within bid submission due date and time as indicated in the tender. Scanned copy of the instrument should be uploaded as part of the offer.
We understand that only EMD shall be submitted in Hard Copy and where as Pre-Qualification Bid, Technical Qualification Bid and Financial bid shall be submitted in Online only. Kindly Confirm.
As per RFP
260. Volume I: Instructions to bidder 2. Consortium of Firms Page 24 of 132
iv. The Lead Bidder shall have a minimum share of 51% in the Consortium and other Bidders shall have minimum of 20% share in the Consortium.
We request you to amend the clause as below : iv. The Lead Bidder shall have a minimum share of 70% in the Consortium and other Bidders shall have minimum of 10% share in the Consortium.
Refer Corrigendum no. 5
261. General General We request to add details below Events of defaults by Authority: 1) In the event, the Authority fails to make payment as per the Payment terms stated in this RFP, such a default will be considered as event of default by the Authority.
As Per RFP
262. General General In the event of termination of contract by the Authority, MSI will receive the following: a) All unpaid payments receivable which has been approved by the Authority
As Per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 78
b) Payment of all temporary works that has not been stated in the scope of work in this RFP. c) Return of the PBG that has been submitted to the Authority. Kindly clarify.
263. Volume 2 2.3. Survey, Design Consideration for finalization of detailed technical architecture and project plan , Pg no: 38 of 366
13) Integration with e-Office solution: As a part of the e-Governance solution, the MSI should integrate the solution with the e-Office solution which would be used centrally by NNA/ASCL for all their file creation, movement & tracking
Please provide the existing brand of E-Office solution to check the compatibility
The implementation of eOffice in Government offices across UP is a mandate by Govt of UP under which the implementation is under progress. It is only after successful completion of eOffice implementation then the make & model can be shared.
264. Volume 2 Annexure B.51. Integrated Command & Control Centre Solution, Pg no: 302 of 366
39) Support Field Responder Mobile Apps Please provide the total count of field responders Details will be shared during project implementation
E. Demonstration of proof of Concept (20 marks) Bidders will be required to do the Demo / POC of a minimum of 10 use cases
Please let us know any specific use case to be a part of POC Details of the same would be shared with the Bidders qualifying the eligibility criteria
266. Volume 2 Annexure B.38. Adaptive Traffic Control System , Pg no: 252 of 366
Thermal camera shall be used for vehicle detection
Kindly change the requirement of Thermal cameras to normal vehicle detector camera for ATCS
As per RFP
267. Volume 1 Annexure B.38. Adaptive Traffic Control System , Pg no: 255 of 366
27. ATCS application should be capable of displaying live video from CCTV cameras that have been deployed for traffic surveillance. 29. The GUI shall have the following features: 4. Live video feed – The operators shall be able to see the live video feed from CCTV cameras that have been deployed for traffic surveillance.
Kindly explain the usecase. Already these cameras will be viewed in the VMS platform in CCC. Kindly clarify why live feed of CCTV camera is required in ATCS application
27. ATCS application should be capable of displaying live video from CCTV/ATCS lane detector / ANPR/ RLVD/ SVD cameras that have been deployed for traffic surveillance & management. 29. The GUI shall have the following features:
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Aligarh Smar City 80
4. Live video feed – The operators shall be able to see the live video feed from CCTV/ATCS lane detector / ANPR/ RLVD/ SVD cameras that have been deployed for traffic surveillance & Management."
268. Volume 1, Annexure 2.14.1. Proposed Bill of material for CAPEX Schedule A : Adaptive Traffic Control System (ATCS) Point 5 Pg no:. 99 of 132
Traffic Light Aspects – Red No.s 74 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 7, 4 arm junctions will be 12 and one junction with 5 arm. On each junction we will need 2 Red lights per approach. Hence the total number of Red lights required would be as follows: 74 approaches * 2 = 148
Only one set of traffic lights are to be considered
269. Volume 1, Annexure 2.14.1. Proposed Bill of material for
Traffic Light Aspects – Amber No.s 74 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 7, 4 arm junctions will be 12 and one junction with 5 arm. On each junction we will need 2 Amber lights per approach. Hence the total number of Amber lights required would be as follows:
Only one set of traffic lights are to be considered
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Aligarh Smar City 81
CAPEX Schedule A : Adaptive Traffic Control System (ATCS) Point 6 Pg no:. 99 of 132
74 approaches * 2 = 148
270. Volume 1, Annexure 2.14.1. Proposed Bill of material for CAPEX Schedule A : Adaptive Traffic Control System (ATCS) Point 7 Pg no:. 99 of 132
Traffic Light Aspects – Green No.s 206 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 7, 4 arm junctions will be 12 and one junction with 5 arm. On each 3 arms junctions we will need 10 green lights per junction, on 4 arms junction we will need 20 green lights per junction and on 5 arm junction we will need 25 green lights in total. (assuming 2 sets of lights which is evident from the Pedestrian lamp heads – Stop & Walk Man BoQ). Hence the total number of green lights required would be as follows: 7*10 + 12*20 + 1*25 = 335
Only one set of traffic lights are to be considered
271. Volume 2, Annexure B.38 - Adaptive Traffic Control System Point 37 - Traffic signal aspect
Point 9. EN 12368 certified Request you to delete the clause Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 82
Pg no:. 259 of 366
272. Volume 2, Annexure B.38 - Adaptive Traffic Control System Point 38 - Countdown Timer Pg no:. 260 of 366
Point 6. EN 12966: Compliant Request you to delete the clause As per RFP
273. Volume 2 Annexure A.2. Locations for ITMS (ATCS, RLVD & supporting ANPR) assets , Pg no: 152 of 366
Kindly share the lane details of each locations to distribute ANPR Cameras
Refer Corrigendum No. 5
274. Volume 2 3.1.17. Data Centre (DC) and Disaster Recovery (DR) Centre, Pg no: 97 of 366
The Disaster Recovery Centre is a mirror image of all the application hosted at the data centre & will be 50% of the Compute and storage however the data of video feeds is to be available from 50% of cameras in case of Disaster.
As per the specification given, we understand that in DR video feeds is to be stored for 50% of the cameras for 15 days. Kindly confirm
All flagged data needs to be stored for 90 days
275. Volume 2 3.1.10. City Surveillance
Video Analytics – Functional Specifications Type of video analytics that shall be supported on identified cameras are:
1) Kindly clarify how many analytics to be considered for a single camera at a moment of time. 2) Kindly clarify in what % of fixed box cameras, VA analytics is to be
Refer corrigendum No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 83
, Pg no: 62 of 366
I. Attribute Based Search II. Loitering detection III. Improper Parking IV. Camera Tampering V. Abandoned objects detection VI. Tripwire/Intrusion VII. Motion in the zone, user-defined with any polyline VIII. Motion from one area to another
considered. 3) In how many cameras we need to consider Attribute based search analytics. This information is crucial since attribute based search requires separate license. Kindly clarify.
The UAV should be capable for operation for minimum of 45 minutes without addition (external) payload and minimum 30 minutes with external payload in a single flight session with a single charge of the battery at its minimum required altitude of operation.
Kindly specify the altitude of operation Details will be shared during project implementation
General For how many days the video records is to be stored in Primary and secondary storage
All the camera feeds would be recorded in the Primary Storage for minimum 30 days on 25 FPS and full HD with H.264/265. MSI also needs to keep incident/flagged video data and non-video data (ANPR,
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 84
RLVD, SVD, FRS, Incidents, e-Governance etc.) for 90 days in primary storage. In addition to that, MSI should also provision for additional 5% of space in primary storage. All incident/flagged video data and non-video data (ANPR, RLVD, SVD, FRS, and Incidents etc.) should be available on secondary storage for additional 90 days. MSI is expected to provision secondary storage for e-Governance related data for complete duration of contract
9.)The system should have ability to handle initial real-time watch list of 50,000 Faces (should be scalable to at least 1 Million faces) and 50 Camera Feeds simultaneously and generate face matching alerts
As per RFP BoQ, FRS is to be installed in 10 cameras. Hence 10 license is to be considered. As per the specifications given, FRS is to be considered in 50 cameras. Kindly confirm that FRS is required in 10 cameras.
FRS is to be installed in 10 cameras
280. Volume 2 3.1.17. Data Centre (DC) and Disaster Recovery (DR) Centre, Pg no: 97 of 366
22) Smart city infrastructure shall have built in redundancy and high availability in computing and storage to ensure that there is no single point of failure.
Kindly clarify whether N+N or N+1 HA is to be considered for servers within DC for all the applications
N+1 (where N=10)
281. Volume 2, Annexure B.29, Pg no:230 of 366
Variable message board: Minimum Requirements Kindly provide Technical Specifications of VMD As Per RFP
282. Volume 2, Annexure B.50, Pg no:285 of 366
Multifunctional Kiosk: Minimum Requirement Kindly provide Technical Specifications of Kiosk As per RFP
283. Volume 2, Annexure B.50, Pg no:285 of 366
Multifunctional Kiosk: Minimum Requirement Kindly clarify if the Multifunctional Kiosk will be Indoor or Outdoor? The kiosks will be indoor only
284. Volume 2, Annexure A, Pg no:149 of 366
Multifunctional Kiosk Please provide locations of Multifunctional Kiosks. Locations of the same would be finalized
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 86
during the time of implementation by ASCL. However the locations for the same would be within city premises of ASCL
All the junction boxes shall be out door type with IP65 protection from rain, water. Provision for theft prevention. (Expected outdoor temperature 60 degree Celsius) Regulatory Standard Compliance: IP55 to EN60529/09.2000, ISO 9001, 14001, 18001 comply with EIA 310, DIN 41494 and IEC 297 standards. The system should not be an end of life / end of service product.
The two clauses contradict. Kindly confirm whether to consider IP 55 or IP 65 protection for Junction Box
IP65
286. Vol-I ,Sr No 4 Of Bid Important Dates Page No 6 & Sr 6 Of Page 20
Last date for submission of Bids Request to please accept the request for extention of Bid submission Date by 4 weeks after the pre Bid clarifications are uploaded and issued to all prospective bidders
Pleas refer Coerrigendum No.4 dated 24 Dec 18 (Timely refer the website for any updation regarding it)
287. VOL-I ,Cluase 2 Page 19
Method of Selection The method of selection is QCBS. The weightage given to the Technical and Financial scores will be 70% and 30% respectively. The Contract will award to the bidder scoring maximum marks in technical and financial evaluations as per the qualifying criteria.
Request to plase modify the QCBS weightag to 80; 20 instead of 70;30 please confirm .
Request to please confirm the acceptance of the EMD in the form of BG & oblige .
The bidder should also
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Aligarh Smar City 87
(Refundable) VOL-I Clause sr no 12 Page No 20
pay EMD of INR 2,90,00,000 (Rupees Three Crores Ninty Lakhs only) shall be in the form of NEFT/RTGS/Net Banking or Unconditional irrevocable Bank guarantee of any nationalized with validity of 180 days and 90 days of claim period in case of the Bank Guarantee.
289. Performance Bank Guarantee Clause Sr No 13 Pag 20
10% of Total Contract Value Request to please modify and confirm the acceptance of the PBG to the tune of 5% of the contract value in the form of Corporate Gurantee form issued by Board & oblige . Please also confirm the acceptance adjustment & conversion of EMD into PBG for the succsful bidder automatically.
10% of Total Contract Value
290. 1. Definition of Consortium, page 12 2. Consortium of Firms
1. The consortium consist of multiple members (not more than 3 parties including the lead bidder) entering into a Consortium Agreement for a common objective of satisfying the Authority’s requirements & represented by Lead Member of the consortium 2. Bids can be submitted by a consortium of
Please confirm the number of parties allowed to form a consortium - is it 2 or 3?
Refer Corrigendum No. 5
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VOL - I Clause 2 Page 24
firms. A consortium should not consist of more than 2 parties (including the Lead Bidder). ….
291. Consortium of Firms VOL - I Clause 2 (2) Page 24
Consortium members must provide a Joint Venture Agreement (JVA) covering above points and showing their intention to enter into such an Agreement at the time of Award of Contract.
It is our understanding that a consortium agreement/joint bidding agreement can be sumitted along with the bid (format given in Annexure 9). A Joint Venture Agreement is not mandatory in this case. Please confirm
As per RFP
292. VOL -I Page 27 Clause no 2.8 Right to amendment of the project scope & 2.24 Right to vary quantity Page 35
ASCL retains the right amend the scope of work or amend the program for service delivery at any time and without assigning any reason. ASCL makes no commitments, express or implied, that the full scope of work as described in this RFP will be commissioned
As the project schedule is based on RFP time schedule and resources planned as well as the price is also based on each memebr roles responsibility request, authority will restrict the deviation to the threshhold limit & put a cap of change in scope from unlimited to the tune of PLUS or MINUS (+ OR -) 10% of the contract value. In case of more variation the same will be considered as change in scope and will be compensated accordingly. Please consider and confrm the acceptance of the same .
As Per RFP
293. Vol- I Page 2.17 Firm Price Page 33
Prices quoted in the Bid must be firm and shall not be subject to any modifications, on any account whatsoever. The Bid Prices shall be indicated in Indian Rupees (INR) only. The Price Bid should clearly indicate the price quoted without any ambiguity whatsoever and should include all applicable taxes, duties, fees, levies, and other charges as may be applicable in relation to the activities proposed to be carried out. Should there be a change in applicable taxes, the actual taxes on the date of billing would prevail.
We presume that this means any changes in taxes , dutis Levies from the date of Bid submission during course of execution delivery implementation & O&M phase of the contract the actual impact due to changes will be reimbursed to the successful Bidder. Please confirm our undertsanding is correct and request to please confirm in clarification
As per RFP
294. Vol -I Page 69 Cluase Sr No e 4.14 Quality standards
The Bidder shall quote only one specific make and model from only one specific OEM, for each of the goods. Providing more than one option shall not be allowed. All goods quoted by the Bidder must be associated with item code and
We request you to considering Technology Driven Project and in the era of technology changing every now & then and frequently to get the maximum advantage of different technologies getting introduced in the world, the Biidder should be allowed to Bid with Multiple ( At least Three) OEM to leverage on different OEM Technologies
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 89
and pre-eligibility OEM criteria
names and with printed literature describing configuration and functionality. Any deviation from the printed specifications should be clearly mentioned in the offer document by the Bidder.
strengths , their Technical , Financial & Management or Orders in Hand & Delivery capabilities ,position at the time of ordering by lead bidder or Consortium member . Request to please allow at least Three OEM for each products to choose for Best pirce & to avoid Monopolistic Pricing by preferred vendor in case of successful Bidder has only one vendor . Please ammend and confirm your acceptance and oblige .
295. VOL-II Clause 10 Page 38
GIS Solution & its Integration- MSI shall undertake deployment of a GIS solution platform and creation of various data layers. Additionally, MSI should undertake detail assessment for integration of the Smart Governance, Surveillance System and all other components commissioned as a part of scope of the project with the Geographical Information System (GIS). MSI is required to carry out the seamless integration to ensure ease of use of GIS in the Dashboards in Integrated Command & Control Centres. If this requires field survey, it needs to be done by MSI. If such a data is already available with city, it shall facilitate to provide the same. MSI should check the availability of such data and its suitability for the project. MSI is required to update GIS maps from time to time.
Request to please confirm in the interest of the projct whether GIS base map is available with ASCL. If yes what is the resolution of existing Map. Please confirm whether Door to Door property internal and external survey is expected in this projct and also if LIDAR or DRONE survey is needed and expected in this scope . Request to please confirm whether only above ground survey is expected or Underground utility survey is also expected and considered in Bidder scope of this project. Request to please issue clarification at this stage as the same may be needed for Property Tax, Automated Buiding Prmission , water connection sewrage connection etc activitis of ASCL.
ASCL will provide the available data of property tax in excel or other raw format , bidder has to collect the rest data and create the required layers.
296. VOL-II Clause 17 Page 41
All the software licenses that the MSI proposes shall be perpetual software licenses along with maintenance, upgrades and updates for the currency of the contract. The software licenses shall be on the name of ASCL and shall not be restricted based on location and ASCL shall have the flexibility to use the software licenses for other requirements if required.
Please provide the approximate number of users for ERP, E GOVERNANCE & different department employees who will use the software including but not limitd to no of Retired employee for Pension or other benifits where citizen interface is needed at each stage .
The total number of Aligarh Nagar Nigam Users are 1480 with 261 number of vacant posts. These users would be active users of the eGovernance solution. Apart
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 90
from them, there would be citizens who would interact with Aligarh Nagar Nigam through the corporate web portal & the mobile app. The MSI is expected to undertake the sizing of the corporate web portal & mobile app accordingly
297. General Query
Solution Hosting Is it going to be cloud hosting or on premise? Is DC & DR availble for solution hosting? Do we have to give hardware sizing of solution?
The proposed solution would be hosted on the datacentre on premise. The locations for the same is mentioned in the RFP document as Lal Diggi Area near IG khan circle Aligarh. DC on premise has to be provisioned by the MSI as a project scope
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 91
and DR on cloud as a service is also to be provisioned by the MSI as a part of project scope. The MSI has to size the required hardware & software for the solution and also provide the same as a part of the project scope.
298. General Query
Users How many departments/users are going to use the system? Please mention approx number of users?
The total number of Aligarh Nagar Nigam Users are 1480 with 261 number of vacant posts. These users would be active users of the eGovernance solution. Apart from them, there would be citizens who would
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 92
interact with Aligarh Nagar Nigam through the corporate web portal & the mobile app. The MSI is expected to undertake the sizing of the corporate web portal & mobile app accordingly
299. General Query
Integration Please confirm all APIs for existing system integration shall be provided by authority
All the APIs for integration with the existing system would be provided by Authority
300. General Query
Document Storage Will the storage for the digitized document be given by authority? The storage space for storing digital documents is to provisioned by the MSI as a part of project scope of work
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in
We request the client to revise the criteria as below to increase participation: ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last Ten (10) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores)
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 93
this segment is INR 10 Crores) b) Experience in installation of min 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cutoff value of successfully executed cumulative projects in this segment is INR 5 Crores)
b) Experience in installation of min 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cutoff value of successfully executed cumulative projects in this segment is INR 5 Crores)
302. Volume -1, Section - B1 - Experience in establishment and management of ICCC, Page No. - 49
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
We request the client to revise the criteria as below to increase participation: The Bidder (any member in case of consortium) shall have successfully executed projects in last Ten (10) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network . Marks shall be allotted as below: · Number of Projects 3 or more = 10 marks · Number of Projects 2 = 8 marks · Number of Projects 1 = 5 marks The cumulative value of project should not be less than 50 Cr.
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr
We request the client to revise the criteria as below to increase participation: "The Bidder (any member in case of consortium) shall have successfully executed projects in last Ten (10) years. All shown projects should not belong to same category. Projects can be of one or more category mentioned below- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, 4.Mobile App/Desktop Portal for Citizen Services / Kiosk based government/citizen services 5. Adaptive Traffic Control System 6. Edge Analytics / IOT / AI 7. GSM/GPRS based Data Acquisition System Number of projects implemented. Marks will be allotted as follows: · No. of successfully executed projects 3 or more = 5 marks · No. of Successfully executed projects 2 = 3 Marks · No. of Successfully executed projects 1 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 5 Cr
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings · Number of cameras implemented 901 & above = 5 marks · Number of cameras implemented 801 to 900 = 4 marks · Number of cameras implemented 701 to 800 = 3 marks · Number of cameras implemented 601 to 700 = 2 marks
We request the client to revise the criteria as below to increase participation: The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last Ten (10) years. Markings · Number of cameras implemented 901 & above = 5 marks · Number of cameras implemented 801 to 900 = 4 marks · Number of cameras implemented 701 to 800 = 3 marks · Number of cameras implemented 601 to 700 = 2 marks · Number of cameras implemented 500 to 600 = 1 marks
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 95
· Number of cameras implemented 500 to 600 = 1 marks
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects: 10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
We request the client to revise the criteria as below to increase participation: The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 10 years. · 08 or more projects: 10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 marks
We request the client to revise the criteria as below to increase participation: The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management / Adaptive Traffic Control System / Variable Messaging Sign Boards / Emergency Call Box / Public Address System during last ten (10) years Marking: · Integration of 08 or more smart features: 5 marks · Integration of 05 to 07 smart features: 3 marks · Integration of 02 to 04 smart features: 1 marks
Refer Corrigendum No. 5
307. Volume -1, Section - B6 - Experience on working with GIS Platform.,
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore
We request the client to revise the criteria as below to increase participation: The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project / smart city project / Traffic Management project. The cumulative
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 96
Page No. - 52
· 3 or more project : 5 mark · 2 project: 3 mark · 1 project: 1 mark
value of project should be min five (5) crore · 3 or more project : 5 mark · 2 project: 3 mark · 1 project: 1 mark
308. Volume -2, 4.4 Electrical works and power supply, Page No. - 113
MSI shall directly interact with electricity board for provision of mains power supply at all desired locations for all the field level devices and data center and command center. MSI shall be responsible to submit the electricity bill including connection charge, meter charge, recurring charges etc. to the electricity board directly. No Re--imbursement will be done against electrical and water charges.
We request the client to Re-imburse the cost on actuals towards the initial and recurring expenses for electrical connections.
All electrical charges shall be borne by MSI only and such any charges are not re-imbursible
Traffic detectors - Thermal camera shall be used for vehicle detection
We request the client to allow use of non-intrusive detection technology using video based detection, thermal camera based detection or radar based detection. There aren't many OEM's offering Thermal cameras with the required functionality and hence the OEM pricing is not competitive.
Document Proof: For Sole/Lead Bidder • Copy of Certificate of Incorporation / Registration under Companies Act 1956/2013 or any equivalent act • Memorandum and Articles of Association • GST Registration Certificate • Copy of purchase orders showing at least 10 years of operations or Certified true copy of
Please change to "copy of purchase orders showing at least 5 years of operations or Certified true copy of relevant extracts of balance sheet and PL statements for last 5 years".Eligibility criteria requires lead bidder to be in existence for last 5 years therefore document proof should also be asked for 5 years.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 97
relevant extracts of balance sheet and PL statements for last 10 years
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut-off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Please change to "the Bidder (any member in case of consortium) shall have successfully executed any three of below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery
Please explain if each project must cover any three components individually or projects covering less than three components will also be accepted such that overall experience in any three components is demonstrated in all the credentials submitted.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 98
2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: • Number of Projects 4 or more = 10 marks • Number of Projects 3 = 8 marks • Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: • No. of successfully executed projects 4 or more = 5 marks • No. of Successfully executed projects 3 = 3 Marks • No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
Please explain if each project must cover any three components individually or projects covering less than three components will also be accepted such that overall experience in any three components is demonstrated in all the credentials submitted.
Refer Corrigendum No. 5
315. Vol-1, 3.6.1, Technical Evaluation
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of
The features are not exhaustive and 1 mark per fature should be there. Also these features need not be on a centralized system, Centralized System to be taken as one of the feature.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 99
Criteria, B5, 50
following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: •Integration of 10 or more smart features: 5 marks • Integration of 07 to 09 smart features: 3 marks • Integration of 04 to 06 smart features: 1 mark
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore • 3 or more project : 5 mark • 2 project: 3 mark • 1 project: 1 mark
Please explain if e-governance project must be considered individually or a project of e-governance with integration to GIS platform must be considered for marks evaluation.
Refer Corrigendum No. 5
317. Annexure B. 16 Web Application Firewall,183
Should have 4-10Gig ports and storage cpability of 2 TB proposed solution should have integrated Redundant power supply
2TB storage capacity is very higher side for WAF solution, As WAF will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall sizing of WAF solution. Also request to increase the no of 10G port and dedicated OOB Management port as well. Request to change clause as "Should have 8x10Gig and 1x1Gig dedocated management ports and storage cpability of 500 GB proposed solution should have integrated Redundant power supply"
As per RFP
318. Annexure B. 11 Server Load Balancer,176
The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple 3rd parties and open source independednt virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability.
Need clarification on understanding of multiple 3rd parties and open source independednt virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability? Request you to change clause as "The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple modules like ADC, WAF, SSL VPN, DDoS and Web and mobile fraud
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 100
protection module with dedicated Hardware resources for future requirements and scalability."
319. Annexure B. 11 Server Load Balancer,176
The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have min. 32 GB RAM, 2TB Hard disk and capability to create up to 16 virtual Network domain from Day 1. Device to provide 20 Gbps throughput.
Request to add 40G port support on proposed solution from day 1 for future use. Also Server load Balancer will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall sizing of Server Load Balancer solution. ALso wth 20 Gbps of through put 16 instances is higher side, as with 16 instances each instance will mnot be able to more than 1G of the throughput. Request to change clasue as "The appliance should have minimum 8x10G SFP+ interfaces and 4x40G QSF+ from day one. Should have min. 32 GB RAM, 400GB SSD Hard disk and capability to create up to 8 virtual Network domain from Day 1. Device to provide 60 Gbps throughput."
As Per RFP
320. Annexure B. 11 Server Load Balancer,176
Device to have capabilities to support ADC and SSL VPN as independent Network Function and not an integrated solution to ensure required performance. Should also provide machine authentication based on combination of HDD ID, CPU info and OS related parameters like mac address to provide secure access to corporate resources
Please clarify on the independent Network function meaning? Is department looking for running ADC and SSL VPN on server with any Hypervisor? And how integrated solution will impact the performance over? Request you to change clause as "Device to have capabilities to support ADC and SSL VPN as an integrated solution to ensure required performance. Should also provide machine authentication based on combination of HDD ID, CPU info and OS related parameters like mac address to provide secure access to corporate resources"
As per RFP
321. Annexure B. 11 Server Load Balancer,176
Should provide comprehensive and reliable support for high availability with Active -active & active standby unit redundancy mode. Should support both device level and VA level High Availability for individual Network Function.
Please clarify on the independent Network function meaning? Request to change clasue as "Should provide comprehensive and reliable support for high availability with Active -active & active standby unit redundancy mode. Should support both device level and VA level High Availability"
As per RFP
322. Annexure B. 12 Link Load Balancer,177
The Proposed device should be a dedicated purpose built Multi Tenanted device which can host multiple different virtual network functions. It should have capabilities to support 3rd party and open source independent virtual network functions with dedicated hardware resources for future requirements and scalability.
Please clarify on which can host multiple different virtual network functions? Why virtual network function is required on Link Load Balancer? Request to change clasue as "The Proposed device should be a dedicated purpose built device."
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 101
323. Annexure B. 12 Link Load Balancer,177
The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 2TB Hard disk to create virtual network functions and capability to create up to 16 virtual Network domain from Day 1. Device to provide minimum 20 Gbps throughput.
2TB storage capacity is very higher side for LLB solution, As LLB will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall sizing of LLB solution. Why virtual network function is required on Link Load Balancer? Request you to change clause as "The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 400GB Hard disk. Device to provide minimum 20 Gbps throughput."
Refer Corrigendum No. 5
324. Annexure B. 12 Link Load Balancer,177
Appliance should support for multiple internet links In Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Network de-duplication, TCP Optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth.
No ADC vendor provide WAN optimization solution except single OEM. Request you to dilute the WAN optimization solution from LLB specification so that there will be maximum participation of OEMs in BID. Request to change clause as "Appliance should support for multiple internet links In Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, weighted round robin, target proximity and dynamic failover."
As per RFP
325. Annexure B. 12 Link Load Balancer,177
Should provide comprehensive and reliable support for high availability with Active -active & active standby unit redundancy mode. Should support both device level and VA level High Availability for individual Network Function.
Please clarify individual Network understanding? As per RFP
326. Annexure B. 12 Link Load Balancer,177
Should have capabilities to support independent Virtual Network Functions like WAN Optimization, DDoS etc.
No ADC vendor provide WAN optimization solution except single OEM. Request you to dilute the WAN optimization solution from LLB specification so that there will be maximum participation of OEMs in BID. Request to change clause as "Should have capabilities to support Virtual Functions like SSL VPN , DDoS etc."
As per RFP
327. CCTV surveillance system
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings · Number of cameras implemented 901 & above
The Bidder (any member in case of consortium) shall have successfully executing CCTV surveillance systems or ANPR solution during last five (5) years. Markings Executing one Project with 100 cameras = 5 marks Executing one Project with 50 cameras = 4 marks Executing one Project with 30 cameras = 3 marks
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 102
= 5 marks · Number of cameras implemented 801 to 900 = 4 marks · Number of cameras implemented 701 to 800 = 3 marks · Number of cameras implemented 601 to 700 = 2 marks · Number of cameras implemented 500 to 600 = 1 marks
Executing one Project with 20 cameras = 2 marks Executing one Project with 10 cameras = 1 mark
The consortium consist of multiple members (not more than 3 parties including the lead bidder) entering into a Consortium Agreement for a common objective of satisfying the Authority’s requirements & represented by Lead Member of the consortium
We request you to please consider below modification : The consortium consist of multiple members (not more than 3 4 parties including the lead bidder) entering into a Consortium Agreement for a common objective of satisfying the Authority’s requirements & represented by Lead Member of the consortium
Refer Corrigendum No. 5
329. Volume 1 Section : 2.3 (2) Consortium of Firms Page No. 24 of 132
Bids can be submitted by a consortium of firms. A consortium should not consist of more than 2 parties (including the Lead Bidder). One of the Firms would be designated as a "Lead Bidder". The Lead bidder and consortium partners shall be jointly and severally responsible for complete scope and ensuring the delivery of products and services mentioned in all volumes/Parts of this RFP. The list of Consortium Members needs to be declared in the bid which cannot be changed by the bidder later. Any change in the consortium member will need to be approved by Authority.
There is a mis match in the definition of Consortium mentioned on page no. 12 and page no. 24 of the RFP. Request you to please consider below modification: A consortium should not consist of more than 2 4 parties (including the Lead Bidder).
Refer Corrigendum No. 5
330. Volume 1 Section : 3.5 Pre- Qualificatio
Company Profile The Sole/ Lead Bidder (in case of Consortium) shall be in operations for a period of at least five (5) years as on published date of RFP.
Request you to please consider below modification: Maximum two (2) three (3) numbers of consortium members
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 103
n Criteria (1)- Company Profile Page No. 41 of 132
In case of a Consortium, in addition, each member other than Lead Bidder shall be in operations for a period of at least three (3) years as on published date of RFP. Maximum two (2) numbers of consortium members excluding the Prime Bidder will be considered. (Lead member + 2 consortium Partners).
excluding the Prime Bidder will be considered. (Lead member + 2 3 consortium Partners).
331. Volume 1 Section : 3.5 Pre- Qualification Criteria (2)- Company Financial Profile Page No. 42 of 132
Company Financial Profile The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners.
Request you to please consider below modification: The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining can be fulfilled by the other Consortium partners. (Lead member or Consortium members must have experience into one of the following specific business areas: ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services)
"The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b)
Request you to please consider below modification: "The Bidder (any member in case of consortium) shall have successfully executed in any four below mentioned projects with cumulative value of INR 150 50 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores)
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 104
Page No. 43 of 132
Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
b) Experience in installation of min. 500 outdoor cameras (with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 10 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 10 Crores)
Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: · More than RS. 901 Cr. = 06 marks · More than RS. 701 Cr. – RS. 900 Cr.= 04 marks · More than RS. 500 Cr. – RS. 700 Cr.=02 marks · Less than 500 cr. Not eligible to bid
Request you to please consider below modification: Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: · More than RS. 901 Cr. = 06 marks · More than RS. 701 Cr. – RS. 900 Cr.= 04 marks · More than RS. 500 Cr. – RS. 700 Cr.=02 marks · Less than 500 cr. Not eligible to bid
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 105
334. Volume 1 Section : 3.6 Technical Bid Evaluation Criteria - B1 Experience in establishment and management of ICCC(Integrated command and control center) Page No. 48 of 132
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
Request you to please consider below modification: The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
Refer Corrigendum No. 5
335. Volume 1 Section : 3.6 Technical Bid Evaluation Criteria - B2 - Experience in implementation of ITMS (Intelligent traffic management system) Page No. 48 of 132
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1
Request you to please consider below modification: "The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box 4. PA System, 5. Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 6 . Adaptive Traffic Control System Number of projects implemented/ Ongoing . Marks will be allotted as follows: · No. of successfully executed projects 4 or more = 5 marks · No. of Successfully executed projects 3 = 3 Marks · No. of Successfully executed projects 2 = 1 Marks
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 106
Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings · Number of cameras implemented 901 & above = 5 marks · Number of cameras implemented 801 to 900 = 4 marks · Number of cameras implemented 701 to 800 = 3 marks · Number of cameras implemented 601 to 700 = 2 marks · Number of cameras implemented 500 to 600 = 1 marks
Request you to please consider below modification: The Bidder (any member in case of consortium) shall have successfully executed at least one (1) project related to implementation,integration and support of Surveillance including Surveillance of City /Airport /Metro Rail project having a minimum value of INR 10 Crores per project during last seven (7) years. Marks shall be allotted as below: 1) 3 Projects : 5 Marks 2) 2 Projects : 3 Marks 3) 1 Project : 1 Mark Less than 1 Project – No marks
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects:10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
Request you to please consider below modification: The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services for delivering government services, exchange of information communication transactions, integration various stand-one systems and services between Government-to-Citizens (G2C), Government-to-Business(G2B),Government-to-Government (G2G) Govt. back office processes) applications (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 05 or more projects:10 Marks · 05-07 06 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: · Integration of 10 or more smart features: 5 marks · Integration of 07 to 09 smart features: 3 marks · Integration of 04 to 06 smart features: 1 mark
Request you to please consider below modification: The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: • 4 projects or more = 10 marks • 3 Projects = 6 marks • 2 projects =3 marks Less than 2 Projects – No marks
Refer Corrigendum No. 5
339. Volume 1 Section : 3.6 Technical Bid Evaluation Criteria - B6 - Experience on working with GIS Platform Page No. 51 of 132
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore · 3 or more project : 5 mark · 2 project: 3 mark · 1 project: 1 mark
Request you toplease delete this criteria. Egovernance project experience is already covered in criteria B4.
As per RFP
340. Volume 2: Section 5.14.2 Payment Schedule
Submission & approval of the following documents by ASCL· Detailed Survey Report including infrastructure assessment, phase wise location distribution, hardware deployment plans etc. · Detailed Project Plan including
Submission & approval of the following documents by ASCL · Detailed Survey Report including infrastructure assessment, phase wise location distribution, hardware deployment plans etc. · Detailed Project Plan including Operations management, Contract
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 108
Page No. 145 to 148 of 366
Operations management, Contract management, Risk management, Information Security and Business Continuity · Detailed plan for installation of ground level assets required for the ITMS & Surveillance solution components · Detailed plan to map the various processes for automation and development of the SRS document · Detailed plan for laying of fiber network connecting all the junctions as per locations mentioned in the RFP · Data Design requirements reports for business plan, which will include data segregation strategy, data regulation planning, data lifecycle management strategy etc. · Mobilization of team proposed for the
management, Risk management, Information Security and Business Continuity · Detailed plan for installation of ground level assets required for the ITMS & Surveillance solution components · Detailed plan to map the various processes for automation and development of the SRS document · Detailed plan for laying of fiber network connecting all the junctions as per locations mentioned in the RFP · Data Design requirements reports for business plan, which will include data segregation strategy, data regulation planning, data lifecycle management strategy etc. · Mobilization of team proposed for the
341. Supply of IT & Non IT assets which are proposed by the MSI as part of the project (as per the BOM & BOQ filled by the MSI during the time of bidding)
Supply of IT & Non IT assets which are proposed by the MSI as part of the project (as per the BOM & BOQ filled by the MSI during the time of bidding)
As per RFP
342. · Installation of the IT & non-IT including ITMS, Surveillance, PA system, environmental sensors, VaMS, multi-purpose kiosks etc. assets as per the project planned locations · Undertaking all the ICCC related activity to make the site ready as per the terms & conditions mentioned in the RFP · Installation of the DC components along with security & datacentre components and the connectivity with the DR site · Installation of the fiber network which includes trenching, laying of fiber, installation of active & passive components, creation junctions & POPs · Installation of all the software components
· Installation of the IT & non-IT including ITMS, Surveillance, PA system, environmental sensors, VaMS, multi-purpose kiosks etc. assets as per the project planned locations · Undertaking all the ICCC related activity to make the site ready as per the terms & conditions mentioned in the RFP · Installation of the DC components along with security & datacentre components and the connectivity with the DR site · Installation of the fiber network which includes trenching, laying of fiber, installation of active & passive components, creation junctions & POPs · Installation of all the software components including database, e-Gov platform, GIS platform etc. proposed as a part of the RFP scope of work 10% 20% of the contract value
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 109
including database, e-Gov platform, GIS platform etc. proposed as a part of the RFP scope of work
343. · Commissioning of the ground level IT & Non IT assets which are installed previously · Commissioning of the DC & DR Site with all the security & data redundancy features as mentioned in the RFP · Commissioning of the fiber network · Commissioning of the require software codes/ changes to incorporate the approved process flows for process automation · Commissioning of the software solutions like e-Gov platform, GIS solution, · Integration of the ICCC solution with the various solution components · Commissioning of the software components like e-Gov solution, GIS solution, integrated services with ICCC, and Integration of different services with the ICCC application stack as defined in the project scope in the RFP · Finalization of the test environment to test the process flows · Undertaking the UAT & FAT testing of all the components installed/commissioned by the MSI as a part of the project
· Commissioning of the ground level IT & Non IT assets which are installed previously · Commissioning of the DC & DR Site with all the security & data redundancy features as mentioned in the RFP · Commissioning of the fiber network · Commissioning of the require software codes/ changes to incorporate the approved process flows for process automation · Commissioning of the software solutions like e-Gov platform, GIS solution, · Integration of the ICCC solution with the various solution components · Commissioning of the software components like e-Gov solution, GIS solution, integrated services with ICCC, and Integration of different services with the ICCC application stack as defined in the project scope in the RFP · Finalization of the test environment to test the process flows · Undertaking the UAT & FAT testing of all the components installed/commissioned by the MSI as a part of the project 10% of the contract value
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 110
344. · Training of minimum 2 batches of trainees in each category of training modules · UAT & FAT testing of solution components
· Training of minimum 2 batches of trainees in each category of training modules · UAT & FAT testing of solution components 10% 5% of the contract value
As per RFP
345. Pilot run of the project components & Go-Live and handing over the warranty certificates & licenses
Pilot run of the project components & Go-Live and handing over the warranty certificates & licenses 10% 5% of the contract value
As per RFP
346. Operations & Maintenance phase for a period of 60 months from the date of Go Live of the last solution
Operations & Maintenance phase for a period of 60 months from the date of Go Live of the last solution The balance 40% 20% payment shall be in equal quarterly instalments. (Equally distributed on a quarterly basis). For violations, penalty as defined in the RFP would be levied on the MSI on a quarterly basis. Any quarterly payment would be made to the MSI after deducting the required penalty for the concerned
The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple 3rd parties and open source independent virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability.
We understand that the clause requires that the same appliance has the capability to install and run open source and third party softwares, However, The clause does not clearly specify the same and may lead to assumptions. We request you to change the clause to "The proposed appliance should be multi-tenanted appliance and have capability to install and run third-party and open source independent virtual instance of Network functions on the same appliance with dedicated Hardware resources for future requirements and scalability."
The appliance should have minimum 8 x10G SFP+ interfaces from day one. Should have min. 32 GB RAM, 2 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide 20 Gbps throughput.
The SLB should at least support the same throughput as the NGFW as mentioned in the Specifications. Ideally, for hosting 16 Virtual Network functions, a recommended 4 TB storage is needed. Also, The RAM asked is 32 GB and the number of instances supported is 16 which results in only 2 GB RAM per Instance. For majority of major network functions, 4 GB RAM is the minimum criteria. Also, since majority of the SSL traffic is terminated on the Server Load Balancer, sizing the device according to the SSL and ECC TPS is critical. Hence, we request to modify the clause to "The appliance should have minimum 8 x10G SFP+ and 2x40GE QSFP+ interfaces from day one. Should have min. 64 GB RAM, 4 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide minimum 50 Gbps throughput from Day 1 scalable to 80 Gbps (on the same hardware). The appliance should support a minimum SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from Day 1"
The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and support for policy nesting at layer7 and layer4, should also have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer
In addition to the mentioned functionalities, Caching and Webagent functionalities are important to have in a next-generation ADC appliance. Hence, we recommend to change the clause to "The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and support for policy nesting at layer7 and layer4, should also have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer. The Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
350. Volume-II, Annexure B.11. Server Load Balancer, Page no.
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability for individual Network Function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and
The bidder is free to propose any product with better or higher specifications
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 112
176, Clause no. 6
Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
as mentioned in the minimum technical specifications of Vol 2 of RFP.
The proposed device should be a dedicated purpose built Multi-tenanted device which can host multiple different virtual network functions. It should have capabilities to support 3rd party and open source independent virtual network functions with dedicated Hardware resources for future requirements and scalability.
We understand that the clause requires that the same appliance has the capability to install and run open source and third party softwares, However, The clause does not clearly specify the same and may lead to assumptions. We request you to change the clause to "The proposed appliance should be multi-tenanted appliance and have capability to install and run third-party and open source independent virtual instance of Network functions on the same appliance with dedicated Hardware resources for future requirements and scalability."
The appliance should have minimum 8 x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 2 TB Hard disk to create virtual network functions and capability to create up to 16 virtual Network functions from Day 1. Device to provide minimum 20 Gbps throughput.
The Link Load balancer should at least support the same throughput as the NGFW as mentioned in the Specifications. Ideally, for hosting 16 Virtual Network functions, a recommended 4 TB storage is needed. The RAM asked is 32 GB and the number of instances supported is 16 which results in only 2 GB RAM per Instance. For majority of major network functions, 4 GB RAM is the minimum criteria. To ensure smooth integration and easy deployment and troubleshooting, it is recommended that the SLB and LLB are from the same OEM. Hence, we request to modify the clause to "The appliance should have minimum 8 x10G SFP+ and 2x40GE QSFP+ interfaces from day one. Should have min. 64 GB RAM, 4 TB Hard disk and capability to host up to 16 virtual Network functions from Day 1. Device to provide minimum 50 Gbps throughput from Day 1 scalable to 80 Gbps (on the same hardware). The Link Load balancer and Server Load Balancer should be from the same OEM for better interoperability and ease of deployment."
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
353. Volume-II, Annexure B.12. Link Load Balancer, Page no.
Appliance should Support for multiple internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should
In addition to the mentioned functionalities, Webagent functionality is important to have in a next-generation ADC appliance. Also, WAN optimization uses multiple techniques including Data De-Duplication whereas the clause asks for Network de-duplication which we understand points to the same feature. Hence, we recommend to change the clause to "Appliance should Support for multiple
The bidder is free to propose any product with better or higher
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 113
177, Clause no. 3
also support WAN optimization with features of Network de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth.
internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Data de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth. The Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Should have IPV6 support with IPv6 to IP4 and IPv4 to IPv6 translation and full IPv6 support. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover.
To ensure IPv6 compliance and support, the benchmark certification is IPv6 Gold Certified. Also, for the inbound load balancing to work as desired, the Link Load Balancer should support advanced DNS Functions such as hosting critical DNS records. We recommend to change the clause to "The solution should provide full ipv6 support and OEM should be IPv6 gold-certified. OEM should be listed vendor for ipv6 phase-2 certification. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover. It should support advance functions Authoritative name sever, DNS proxy/DNS NAT, full DNS server with DNSEC, DNS DDOS, application load balancing from day one. It should be capable of handling complete Full DNS bind records including A,MX, AAAA, CNAME, PTR, SOA etc."
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability of individual virtual network function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
The DDoS solution should be a dedicated hardware with 8 X 10GE SFP+ ports and dual power supply.
The Anti-DDoS Appliance and the Link Load Balancer are both perimeter devices and both should be able to interoperate and integrate smoothly. The Anti-DDoS Solution should also be SSL and ECC ready. Also, considering future scalability, a provision of 40Gbps ports should be made. Since both of the mentioned devices are critical to a Network operation point of view, it is strongly recommended that the Anti-DDoS and LLB Appliance are from the same OEM. We recommend to change the clause to "The DDoS solution should be a dedicated hardware with 8 X 10GE SFP+ and 2 X 40GE QSFP+ ports and dual power supply. The Anti-DDoS Appliance and the Link Load Balancer Appliance should be from the same OEM for seamless interoperability. The Anti-DDoS Appliance should support a minimum SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from Day 1."
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Proposed solution shall prevent the following attacks (but not limited to): Brute force, Access to predictable resource locations, Unauthorized navigation, HTTP request format and limitation violations (size, unknown method, etc.) and File upload violations
It is important to include certain new threats which pose a huge danger to an organization's Application Infrastructure and we recommend to change the clause to include them as follows: "Proposed solution shall prevent the following attacks (but not limited to): Brute force, Access to predictable resource locations, Leech Protection, Page Prefetch Management, Server Offline Takeover, Unauthorized navigation, HTTP request format and limitation violations (size, unknown method, etc.) and File upload and download violations"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Proposed WAF module should be from different OEM than Firewall for better security.
Along with the different OEM from Firewall, It is recommended that the WAF module is also not from the Server Load Balancer OEM to further strengthen the security. We recommend to change the clause to "Proposed WAF module should be from different OEM than Firewall and Server Load Balancer for better security."
Refer Corrigendum No. 5
359. Volume-II, Annexure
Should have positive security model with machine learning capabilities to detect and
Machine learning helps identify unknown threats but the second critical part is to patch the vulnerability from exposure at the earliest.
The bidder is free to
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 115
B.16. Web Application Firewall, Page no. 183, Clause no. 6
prevent anomaly in application traffic and unknown attacks. Machine learning should be based on true ML algorithms, and not just automation of dynamically learnt rules.
We recommend having a Web Vulnerability Scanner System from the same OEM as the WAF module to identify and patch vulnerabilities on the go. Request you to change the clause to "Should have positive security model with machine learning capabilities to detect and prevent anomaly in application traffic and unknown attacks including Anti-Web Defacement. Machine learning should be based on true ML algorithms, and not just automation of dynamically learnt rules. The WAF module vendor should have their own Cloud based web vulnerability scanning system to integrate with WAF for smart patch. The WAF module should have and integrate with Ip reputation feed provided by WAF module's OEM own Threat Intelligence and not third party Threat Intelligence."
propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Should have 4-10Gig ports and storage capability of 2 TB. Proposed solution should have integrated Redundant power supply.
Similar to the Server load balancer and Link Load balancer, to qualify for a true next-generation Security appliance, the WAF appliance should support multi-tenancy, and third-party, Open source solution support. WAF appliance should also support hardware-based SSL and ECC decryption/encryption along with the support of 40Gbps interfaces to be future-ready. Request to change the clause to "The WAF appliance should be a multi-tenant hardware capable of hosting up to 16 Virtual Instances with the capability to install and run Open Source and Third-party software solutions from Day 1. The Appliance should have 8X10G SFP+ and 2X40G QSFP+ ports and storage capacity of 4 TB with 64 GB RAM to be able to run 16 Virtual Instances smoothly. Proposed solution should have integrated Redundant power supply and a license upgrade feature on same appliance to support machine authentication based on combination of HDD ID, CPU info and OS related parameters i.e. mac address to provide secure access/authentication to critical resources. "
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
Solution should be deployed in HA (High Availability) mode and protect the web applications from attacks. WAF solution should filter the HTTP/S traffic based on the rules set defined. Proposed WAF should be able to address top 10 OWASP vulnerabilities.
Along with OWASP Top 10 Protection, there should be additional benchmarks to ensure that the City gets the latest and most secure WAF for threat protection. Hence, we recommend to change the clause to "Solution should be deployed in HA (High Availability) mode and protect the web applications from attacks. WAF solution should filter the HTTP/S traffic based on the rules set defined. Proposed WAF should be able to address top 10 OWASP vulnerabilities. The WAF module should be ICSA and Veracode LV4 Certified which ensures that the software is developed using safe development practices. Web
The bidder is free to propose any product with better or higher specifications as mentioned in the
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 116
application firewall module should be ipv6ready logo phase 2 certified "
All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
All of the certifications do not apply to each of the product required to be proposed in the RFP and this clause restricts almost all the OEMs to participate. Hence, to ensure wider participation, we request to relax the clause to "All quoted OEM should have quality standard certifications like ISO 9001-2008/ISO 14001/ISO 27001/CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release."
DLP for Endpoints – Proposed solution should address the risks associated with the storage and use of confidential /sensitive data on laptops and desktops across organization. It should prevent confidential/sensitive files from downloading, copying to and from any kind of portable storage device & removable media. Proposed solution should monitor data being copied and pasted from the clipboard to prevent confidential/sensitive data from being pasted to specific application.
Along with the functional specifications for the DLP, it is critical to specify the kind of hardware the department needs for running the DLP Function. As mentioned in some other solutions, we would recommend the department to specify DLP as a network function running on a next-generation, multi-tenant platform. Please change the clause to "DLP for Endpoints – Proposed solution should address the risks associated with the storage and use of confidential /sensitive data on laptops and desktops across organization. It should prevent confidential/sensitive files from downloading, copying to and from any kind of portable storage device & removable media. Proposed solution should monitor data being copied and pasted from the clipboard to prevent confidential/sensitive data from being pasted to specific application. The solution should be appliance based with high performance purpose built next generation multi-tenant hardware to run DLP as module. It should have should 8x10GbE SFP+ ports and have multicore CPU, 64GB RAM, 4TB HDD and dual power supply."
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
364. Volume-II, Annexure B.17. DLP (Data Leakage
DLP for Network – Proposed solution must passively inspect network traffic for confidential data that is being sent in violation of security policy.
To add on to the clause and the effective security parameters that the solution supports, we strongly recommend that the product should also support access rights, sensitive data authority etc. Please change the clause to "DLP for Network – Proposed solution must passively inspect network traffic for confidential data that is being sent in
The bidder is free to propose any product with better or
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 117
Prevention), Page no. 184, Clause no. 3
violation of security policy. The solution should have rule or policy-based capabilities such as assigning access rights, restricting where users can store sensitive data, and so forth"
higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
The Solution should not use any third party proxy Server to provide DLP functionality
To segregate functionality and increase the overall security posture of the city, we recommend that the DLP solution should have a central management to ease out administration and the DLP should not be a part of the proxy solution to isolate the decisions made by the DLP to its own threat intelligence. Please change the clause to "The Solution should not use any third party proxy Server to provide DLP functionality. DLP should support centralized administration. Ability to support network, storage and endpoint DLP from single console, The End point should support windows OS, MAC, Linux, iOS, Android and the DLP should be from different than proxy solution."
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
The solution must have identity and role based policy capability.
Along with having identity and role-based policies, the solution should be able to inspect data leaks and keep a track of the same. It is strongly advised to change the clause to "The solution must have identity and role based policy capability. The end point solution should inspect data leaks from all portable storage and to keep track of what data users are taking from and to their work computers on any kind of portable storage device means what data is copied from USB storage devices"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
367. Volume-II: , Page 161 of 366
IR Range Distance Minimum 80 m or better Kindly allow for 60 M or Better IR . Internal IR are always better in term of Syncing with Cameras .
As Per RFP
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368. Volume-II: ,Page 162 of 366
Video Compression H.265, H.264, and MJPEG Min. three individually configurable streams
Kindly Allow for H.265 /H.264, and MJPEG Min. three individually configurable streams
As Per RFP
369. Volume-II: , Page 162 of 366
Lens Type 4.3-129 or 4.7–142 mm or better, Auto Iris, Full HD (1080P), F/1.6, IR Corrected – Day / Night mode- Colour
Lens Type 4.3-129 or 4.7–142 mm or 6-180MM or better, Auto Iris, Full HD (1080P), F/1.6, IR Corrected – Day / Night mode- Colour
As Per RFP
370. Volume-II: ,Page 163 of 366
Casing IP66, IK10 Kindly allow for IP66/IK10 As Per RFP
371. Volume-II: , Page 162 of 366
IR Illuminators Built in 150 meters or better Kindly allow for IR Illuminator Built in 100 meters or better As Per RFP
372. Volume I: Instructions to bidder 3.5 Pre-Qualification criteria 5. Key Certifications Page No. 43 of 132
The Bidder (any member of consortium) shall have any one of the following three (3) Certifications valid at the time of Bidding along with CMMi level 3 or better: ·Ÿ ISO 9001:2008 · ISO 20000:2011 for IT Service Management or equivalent certification · ISO 27001:2013 for Information Security Management System or equivalent certification AND CMMI level 3 or above
Kindly ammend to the following : The Bidder (any member of consortium) shall have any one of the following three (3) Certifications valid at the time of Bidding: · ISO 9001:2008 · ISO 20000:2011 for IT Service Management or equivalent certification · ISO 27001:2013 for Information Security Management System or equivalent certification
The Bidder (any member of consortium) shall have to submit following Certifications valid at the time of Bidding: •ISO 9001:2008 •ISO 20000:2011 for IT Service Management or equivalent certification •ISO 27001:2013 for Information Security Management System or equivalent certification ·Any 1 certificate = 1 mark · Any 2 certificate = 2 marks · All above three (3) certificates = 2.5
Kindly ammend to the following : The Bidder (any member of consortium) shall have to submit following Certifications valid at the time of Bidding: •ISO 9001:2008 •ISO 20000:2011 for IT Service Management or equivalent certification •ISO 27001:2013 for Information Security Management System or equivalent certification ·Any 1 certificate = 2 mark
Refer Corrigendum No. 5
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Page No. 47 of 132
marks For CMMI certification: · CMMI level 3 = 1 mark · CMMI level 5 = 1.5 marks
· Any 2 certificate = 3 marks · All above three (3) certificates = 4 marks
374. 2.3 Eligible Bidders Point.No 2- Consortium of firms. P-25
Bids can be submitted by a consortium of firms. A consortium should not consist of more than 2 parties (including the Lead Bidder).
Point 4-All consortium members would be maximum of 3 members including the Lead Bidder and would be available throughout the Contract Period.
ISO 9001:2008•ISO 20000:2011•ISO 27001:2013 Why Not latest one ISO 9001:2015•ISO 20000:2015•ISO 27001:2015 Refer Corrigendum No. 5
377. B4-Project Experience-eGov/eMunicipal,P-51
The Bidder (any member in case ofconsortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. 08 or more projects:10 Marks, 05-07 Projects: 08 Marks, 03-04 Projects : 06 Marks, 02 Projects: 04 Marks
a) MSI shall provide unlimited support through onsite team/telephone/Fax/Email/ Video Conferencing/installation visit as required
Please Clarify Unlimited. We suppose its typo error MSI shall provide support through onsite team/telephone/Fax/Email/ Video Conferencing/installation visit as required"
379. Annexure C.7 Document Management System, Clause No C.7.2, Point no-12,P-448
12) System should allow search based on different parameters like file name, folder name, project name, index fields, Full text & Wild card search
Full text search not possible on Indian Languages and Image files. As per RFP
380. Annexure C.7 Document Management System, Clause No C.7.2, Point no-13,P-448
13) The system should have the capability to save the search queries or search results.
Please Clarify. We suppose the files found through the search results could be downloaded and used for department purposes.
Saving the search results not only gives the capability to save the file but also the capability to refer to the result of the search query executed. This is intended for those queries which takes large time for displaying results and subsequently save time to
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refer to those search results again
381. Annexure C.7 Document Management System, Clause No C.7.2, Point no-17,P-448
The system should manage lifecycle of content through retention, storage, retrieval, and destruction policies along with tracking and managing of physical location of the content using Records Management System
Who would provide the Infrastrucure and security of the premises. E.g-Fire, Natural Calamities, Theft.
The physical infrastructure would be created in the datacentre as apart of the project scope
382. The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners.
The Bidder/Consortium shall have an average annual turnover of INR 200 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/ IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder or any consortium partner and the remaining may be fulfilled by the other Consortium partners.
Refer Corrigendum No. 5
383. ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projectswith cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully b) Experience in installation of min.500 outdoor cameras (with 300 outdoor camera in a
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully b) Experience in installation of min.300 outdoor cameras (with 100 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 10
Refer Corrigendum No. 5
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single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
384. In Annual Turnover Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: · More than RS. 901 Cr. = 06 marks · More than RS. 701 Cr. – RS. 900 Cr.= 04 marks · More than RS. 500 Cr. – RS. 700 Cr.=02 marks · Less than 500 cr. Not eligible to bid
Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder/consortium partner (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder or conrtium partner. In case of sole bidder /consortium partner 100% turnover to be from sole bidder/consortium parner. Marks shall be allotted as given below: · More than RS. 501 Cr. = 06 marks · More than RS. 301 Cr. – RS. 500 Cr.= 04 marks · More than RS. 200 Cr. – RS. 300 Cr.=02 marks · Less than 100 cr. Not eligible to bid
Refer Corrigendum No. 5
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385. In CCTV Surveillnace The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings
Number of cameras implemented 901 & above = 5 marks
Number of cameras implemented 801 to 900 = 4 marks
Number of cameras implemented 701 to 800 = 3 marks
Number of cameras implemented 601 to 700 = 2 marks
Number of cameras implemented 500 to 600 = 1 marks
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings
Number of cameras implemented 701 & above = 5 marks Number of cameras implemented 601 to 700 = 4 marks Number of cameras implemented 501 to 600 = 3 marks Number of cameras implemented 401 to 500 = 2 marks Number of cameras implemented 300 to 400 = 1 marks
Refer Corrigendum No. 5
386. In Smart Solution Integration The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking:
Integration of 10 or more smart features: 5 marks
Integration of 07 to 09 smart features: 3 marks
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking:
Integration of 8 or more smart features: 5 marks Integration of 05 to 07 smart features: 3 marks Integration of 02 to 04 smart features: 1 mark
Refer Corrigendum No. 5
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Integration of 04 to 06 smart features: 1 mark
387. Company Profile
The Sole/ Lead Bidder (in case of Consortium) shall be inThe Sole/ Lead Bidder (in case of Consortium) shall be in operations for a period of at least five (5) years as on published date of RFP. In case of a Consortium, in addition, each member other than Lead Bidder shall be in operations for a period of at least three (3) years as on published date of RFP. Maximum two (2) numbers of consortium members excluding the Prime Bidder will be considered. (Lead member + 2 consortium Partners).
The Sole/ Lead Bidder (in case of Consortium) shall be inThe Sole/ Lead Bidder (in case of Consortium) shall be in operations for a period of at least five (5) years as on published date of RFP. In case of a Consortium, in addition, each member other than Lead Bidder shall be in operations for a period of at least three (3) years as on published date of RFP. Maximum four (4) numbers of consortium members excluding the Prime Bidder will be considered. (Lead member + 4 consortium Partners).
Refer Corrigendum No. 5
388. Experience in establishment and management of ICCC(Integrated command and control center
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: • Number of Projects 4 or more = 10 marks • Number of Projects 3 = 8 marks • Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work) in any of theThree Categroey Marks shall be allotted as below: a. Number of Projects 4 or more = 10 marks b. Number of Projects 3 = 8 marks c. Number of Projects 2 = 5 marks 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network 4) Laying of fiber network for min. 100 KMs.
Refer Corrigendum No. 5
389. Experience in implementa
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years.
We would require an another consortium member to fill the ITMS GAP or kindly consider our One Project ref in PO which reflect our
Refer Corrigendum No. 5
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tion of ITMS (Intelligent traffic management system)
Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: • No. of successfully executed projects 4 or more = 5 marks • No. of Successfully executed projects 3 = 3 Marks • No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
Capability and reference that we have done such project and Delete the TQ criteria from this section.
390. CCTV surveillance system
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings • Number of cameras implemented 901 & above = 5 marks • Number of cameras implemented 801 to 900 = 4 marks • Number of cameras implemented 701 to 800 = 3 marks • Number of cameras implemented 601 to 700 = 2 marks • Number of cameras implemented 500 to 600 = 1 marks
The Bidder (any member in case of consortium) shall have successfullyexecuted minimum 1000 indoor/outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 500 indoor/outdoor cameras)during last five (5) years. Markings a. Number of cameras implemented 1701 & above = 5 marks b. Number of cameras implemented 1401 to 1700 = 4 marks c. Number of cameras implemented 1101 to 1400 = 3 marks d. Number of cameras implemented 801 to 1100 = 2 marks e. Number of cameras implemented 500 to 800 = 1 marks
Refer Corrigendum No. 5
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391. e‐ Governance / e‐Municipal services
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. • 08 or more projects:10 Marks • 05-07 Projects: 08 Marks • 03-04 Projects : 06 Marks • 02 Projects: 04 Marks
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work) in any of theThree Categroey Marks shall be allotted as below: a. Number of Projects 4 or more = 10 marks b. Number of Prwhich include at least one (01) ULB /e‐municipal services (excluding CCTV system)/implementation/integration and support of e‐ Governance (Information and Communication Technology (ICT) for delivering government services, exchange of information communication transactions, integration various standone systems and services between Government‐to‐Citizens (G2C), Government‐to‐ Business(G2B),Government‐to‐Government (G2G) Govt. back office processes) and cumulative value of min INR 5 crores per project during last 7 years. a. 05 or more projects:10 Marks b. 03‐04 Projects: 08 Marks c. 02 Projects : 06 Marks d. 01 Projects: 04 Marks
Refer Corrigendum No. 5
392. Smart Solution Integration
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/traffic enforcement system/ SCADA/ e‐Challan/ Solid Waste Management/Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management/Vechicle Tracking System/CCTV/Emergency Response System in any Two Integration of Samrt Elements during last Ten (10) years Marking: a. Integration of 5 or more smart features: 5 marks b. Integration of 3 to 4 smart features: 3 marks c. Integration of 1 to 2 smart features: 1 mark
Refer Corrigendum No. 5
393. 2.3.2 Eligible bidders/Consortium of Firms
Bids can be submitted by a consortium of firms. A consortium should not consist of more than 2 parties (including the Lead Bidder). One of the Firms would be designated as a "Lead Bidder". The Lead bidder and consortium partners shall be jointly and severally responsible for complete scope and ensuring the delivery of products and services mentioned in all volumes/Parts of this RFP. The list of Consortium Members needs to be declared in the bid which cannot be changed by
Bids can be submitted by a consortium of firms. A consortium should not consist of more than 4 parties (including the Lead Bidder). One of the Firms would be designated as a "Lead Bidder". The Lead bidder shall be jointly and severally responsible for complete scope and ensuring the delivery of products and services mentioned in all volumes/Parts of this RFP. The consortium members shall be liable only to their scope of work including delivery of products and services agreed in the consortium agreement. The list of Consortium Members needs to be declared in the bid which cannot be changed by the bidder later. Any change in
Refer Corrigendum No. 5
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the bidder later. Any change in the consortium member will need to be approved by Authority. 4. The successful bidder (SI) shall require to enter into agreement with all member of Consortium Members specifying following points in the Agreement. These points shall also be captured in JVA ii. Roles and responsibilities of each consortium partner, the identification of the lead partner, and providing for joint and several liability for each partner iii. All consortium members would be maximum of 3 members including the Lead Bidder and would be available throughout the Contract Period. v. Each member of the Consortium shall be jointly and severally liable for the due implementation, operation and maintenance of the Project.
the consortium member will need to be approved by Authority. 4. The successful bidder (SI) shall require to enter into agreement with all member of Consortium Members specifying following points in the Agreement. These points shall also be captured in JVA ii. Roles and responsibilities of each consortium partner, the identification of the lead partner, and providing for joint and several liability for lead member. The consortium partners shall be liable for their scope of work as specified in the Joint Venture Agreement. iii. All consortium members would be maximum of 4 members including the Lead Bidder and would be available throughout the Contract Period. v. Lead member of the Consortium shall be jointly and severally liable for the due implementation, operation and maintenance of the Project. Each consortium member shall be liable for the due implementation, operation and maintenance of their scope of work specified in the joint venture agreement.
394. 3.5 Pre- Qualification Criteria/ 2. Company Profile; Page 42
The Bidder/Consortium shall have an average annual turnover of INR 500 Crores over the last three (3) consecutive Financial Years and this is to be derived only from ICT/IT Infrastructure/System, Integration Services/IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/IT, ITES, e Governance services division. In case of Consortium, at least 60% of the
The Bidder/Consortium shall have an average annual turnover of INR 400 Crores over the last three (3) consecutive Financial Years and of which Rs. 100 Crores is to be derived only from ICT/IT Infrastructure/System, Integration Services/IT, ITES, e Governance services projects. If the bidder has different divisions then the turnover only should be derived from ICT/IT Infrastructure/System, Integration Services/IT, ITES, e Governance services division. In case of Consortium, at least 60% of the turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners.
Refer Corrigendum No. 5
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turnover criteria shall be met by the Lead Bidder and the remaining may be fulfilled by the other Consortium partners.
"The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work)
Does the project value in every criteria refer to total value of the total project or specific components?
"The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) b) Experience in installation of min. 500 outdoor cameras(with 300 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 20 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative
The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work): a) Data Center including Servers- Storage Infrastructure establishment (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) b) Experience in installation of min. 300 outdoor cameras(with 100 outdoor camera in a single project) (Min cut- off value of successfully executed cumulative projects in this segment is INR 10 Crores) c) ICCC/Command and control center (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) d) Intelligent traffic management (Min cut- off value of successfully executed and cumulative value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 1 Crores)
Refer Corrigendum No. 5
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value projects in this segment is INR 10 Crores) e) e-Municipality/ e-Governance project (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores) f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 5 Crores)
f) GIS solution & integration with smart solutions experience (Min cut- off value of successfully executed cumulative projects in this segment is INR 1 Crores)
Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: · More than RS. 901 Cr. = 06 marks · More than RS. 701 Cr. – RS. 900 Cr.= 04 marks · More than RS. 500 Cr. – RS. 700 Cr.=02 · marks · Less than 500 cr. Not eligible to bid
Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” for Sole bidder or Lead bidder (in case of consortium) and consortium partners over the last three (3) Financial years. Out of total value of turnover; at least 60% should be from the lead bidder In case of sole bidder 100% turnover to be from sole bidder. Marks shall be allotted as given below: · More than RS. 801 Cr. = 06 marks · More than RS. 601 Cr. – RS. 800 Cr.= 04 marks · More than RS. 600 Cr. – RS. 400 Cr.=02 marks Less than 400 cr. Not eligible to bid
Refer Corrigendum No. 5
398. 3.6.1/ B1 Technical Bid Evaluation Criteria/ Experience in establishment of ICCC Page 48
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any one(01) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4)Laying of fiber network for min. 100 KMs. Marks shall be allotted as below:
Refer Corrigendum No. 5
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4)Laying of fiber network for min. 100 KMs. Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be The cumulative value of project should not be less than 100 Cr.
· Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be The cumulative value of project should not be less than 60 Cr.
399. 3.6.1/ B1 Technical Bid Evaluation Criteria/ Experience in implementation of ITMS (Intelligent Traffic Management System)
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: ·No. of successfully executed projects 4 or more = 5 marks ·No. of Successfully executed projects 3 = 3 Marks ·No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 60 Cr and each project should be at least 10 Cr.
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(03) components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System Number of projects implemented. Marks will be allotted as follows: ·No. of successfully executed projects 4 or more = 5 marks ·No. of Successfully executed projects 3 = 3 Marks ·No. of Successfully executed projects 2 = 1 Marks The cumulative value of project should not be less than INR 30 Cr and each project should be at least 10 Cr.
Refer Corrigendum No. 5
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400. 3.6.1/ B1 Technical Bid Evaluation Criteria/ CCTV Surveillance System
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings ·Number of cameras implemented 901 & above = 5 marks ·Number of cameras implemented 801 to 900 = 4 marks ·Number of cameras implemented 701 to 800 = 3 marks ·Number of cameras implemented 601 to 700 = 2 marks ·Number of cameras implemented 500 to 600 = 1 marks
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years. Markings ·Number of cameras implemented 300 & above = 5 marks ·Number of cameras implemented 200 to 300 = 4 marks ·Number of cameras implemented 100 to 200 = 3 marks ·Number of cameras implemented 75 to 100 = 2 marks ·Number of cameras implemented less than 75 = 1 marks
Refer Corrigendum No. 5
401. e-Governance/ e-Municipal services
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years. · 08 or more projects:10 Marks · 05-07 Projects: 08 Marks · 03-04 Projects : 06 Marks · 02 Projects: 04 Marks
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 1 crores per project during last 5 years. · 04 or more projects:10 Marks · 3 Projects: 08 Marks · 2 Projects : 06 Marks · 1 Projects: 04 Marks
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years
Refer Corrigendum No. 5
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education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking: ·Integration of 10 or more smart features: 5 marks ·Integration of 07 to 09 smart features: 3 marks ·Integration of 04 to 06 smart features: 1
Marking: ·Integration of 4 or more smart features: 5 marks ·Integration of 3 smart features: 3 marks ·Integration of 2 smart features: 1
403. 3.6.1/ B1 Technical Bid Evaluation Criteria/ Experience on working with GIS Platform
The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS Platform and integration with minimum 01 (one) e-governance project. The cumulative value of project should be min five (5) crore : · 3 or more project : 5 mark · 2 project: 3 mark · 1 project: 1 mark
As GIS is not a major component comparing to several other components in the RFP, hence our sumbssion is to remove this clause.
As per RFP
404. 4.14 Quality standards and pre-eligibility OEM criteria Page 69
a) All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
Please change the criteria to a) All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
Refer Corrigendum No. 5
405. Video Analytics – Functional Specifications Page 62
There is no mention of number of channels on which video analytics would be required, please provide number of channels on which Video analytics would be required.
Details will be shared during project implementation
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406. 3.1.11. Drone based Surveillance
There is ask for Drone based Surveillance but no specific ask for Drone pilot. Drone can only by flown by licensed pilot. Is the responsibility of MSI to provide Drone only?
Yes. But the MSI also needs to have pilots to operate the same
407. Annexure 2.14.2. Proposed Bill of material for OPEX
ASCL fibre network (ring topology) including trenching, supplying, laying, commissioning, testing and active components
In the BoQ there is no mention of length of the fibre network required, please provide the length in KMs for the Fibre laying.
The connectivity is to be provided as wired fibre network only. The MSI should install & commission a dedicated wired fibre network connecting all the ground level assets with the ICCC (as defined in the project scope)
408. Disaster Recovery as service over the cloud
3) RPO should be less than or equal to 4 minutes. 4) RTO shall be less than or equal to 20 Min.
Please change the criteria to 3) RPO should be less than or equal to 15 minutes. 4) RTO shall be less than or equal to 180 Min after decision is taken to move to DR.
As per RFP
409. 5.14.1. Project milestone
Overall Testing & training phase T+0 months
Please correct. Refer Corrigendum No. 5
410. Vol-II, Section 2.1, para 4, point a.
Site Preparation Services Please clarify who would carry out the civil work, if required, for preparing the site.
It is part of MSIs responsibility
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411. Vol-II, Section 4.4
Electrical Works and Power Supply Electricity charges are paid on the basis of consumption by users which is outside the control of the MSI. It is impossible for MSI to accurately estimate, at the time of bid, the power consumption and include the cost in the bid. Please make this component as reimbursable on the basis of actual consumption or directly payable by the ASCL. This is the normal industry practice.
All electrical and other related expenses shall be borne by MSI only
412. Vol-II, Section 2.1, para 5
City Wide Network It is being assumed that the charges for one time Right of Way and annual lease rentals for laying optical fibre as well as for street side infrastructure would be paid for the ASCL on the basis of actual costs. Please confirm the same.
f) GIS solution & integration with smart solutions experience (Min cutoff value of successfully executed cumulative projects in this segment is(INR 5 Crores)
While GIS is an important component of the solution, it is not core to the success of the project. Therefore it is not advisable to keep it as a pre-qualification criteria and will filter out some deserving entities from participating. Request you to please consider to remove this condition.
As per RFP
414. VOL-I ,SR NO 4 OF BID IMPORTANT DATES PAGE NO 6 & SR 6 of PAGE 20
Last date for submission of Bids Request to please accept the request for extention of Bid submission Date by 4 weeks after the pre Bid clarifications are uploaded and issued to all prospective bidders
Refer corrigendum no.5
415. VOL-I ,Cluase 2 Page 19
Method of Selection The method of selection is QCBS. The weightage given to the Technical and Financial scores will be 70% and 30% respectively. The Contract will award to the bidder scoring maximum marks in technical and financial evaluations as per the qualifying criteria.
Request to plase modify the QCBS weightag to 80; 20 instead of 70;30 please confirm .
Refer Corrigendum No.5
416. Bid Security / EMD (Refundable) VOL-I Clause sr no 12 Page No 20
Request to please confirm the acceptance of the EMD in the form of BG & oblige .
EMD is accepted also in the form of BG
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417. Performance Bank Guarantee Clause Sr No 13 Pag 20
10% of Total Contract Value Request to please modify and confirm the acceptance of the PBG to the tune of 5% of the contract value in the form of Corporate Gurantee form issued by Board & oblige . Please also confirm the acceptance adjustment & conversion of EMD into PBG for the succsful bidder automatically.
As per RFP
418. 1. Definition of Consortium, page 12 2. Consortium of Firms VOL - I Clause 2 Page 24
1. The consortium consist of multiple members (not more than 3 parties including the lead bidder) entering into a Consortium Agreement for a common objective of satisfying the Authority’s requirements & represented by Lead Member of the consortium 2. Bids can be submitted by a consortium of firms. A consortium should not consist of more than 2 parties (including the Lead Bidder). ….
Please confirm the number of parties allowed to form a consortium - is it 2 or 3?
Refer Coerrigendum No.5
419. Consortium of Firms VOL - I Clause 2 (2) Page 24
Consortium members must provide a Joint Venture Agreement (JVA) covering above points and showing their intention to enter into such an Agreement at the time of Award of Contract.
It is our understanding that a consortium agreement/joint bidding agreement can be sumitted along with the bid (format given in Annexure 9). A Joint Venture Agreement is not mandatory in this case. Please confirm
This understanding is correct
420. VOL -I Page 27 Clause no 2.8 Right to amendment of the project scope & 2.24 Right to vary quantity Page 35
ASCL retains the right amend the scope of work or amend the program for service delivery at any time and without assigning any reason. ASCL makes no commitments, express or implied, that the full scope of work as described in this RFP will be commissioned
As the project schedule is based on RFP time schedule and resources planned as well as the price is also based on each memebr roles responsibility request, authority will restrict the deviation to the threshhold limit & put a cap of change in scope from unlimited to the tune of PLUS or MINUS (+ OR -) 10% of the contract value. In case of more variation the same will be considered as change in scope and will be compensated accordingly. Please consider and confrm the acceptance of the same .
As per RFP
421. Vol- I Page 2.17 Firm
Prices quoted in the Bid must be firm and shall not be subject to any modifications, on any account whatsoever. The Bid Prices shall be
We presume that this means any changes in taxes , dutis Levies from the date of Bid submission during course of execution delivery implementation & O&M phase of the contract the actual impact due
As per RFP
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Price Page 33
indicated in Indian Rupees (INR) only. The Price Bid should clearly indicate the price quoted without any ambiguity whatsoever and should include all applicable taxes, duties, fees, levies, and other charges as may be applicable in relation to the activities proposed to be carried out. Should there be a change in applicable taxes, the actual taxes on the date of billing would prevail.
to changes will be reimbursed to the successful Bidder. Please confirm our undertsanding is correct and request to please confirm in clarification
422. Vol -I Page 69 Cluase Sr No e 4.14 Quality standards and pre-eligibility OEM criteria
The Bidder shall quote only one specific make and model from only one specific OEM, for each of the goods. Providing more than one option shall not be allowed. All goods quoted by the Bidder must be associated with item code and names and with printed literature describing configuration and functionality. Any deviation from the printed specifications should be clearly mentioned in the offer document by the Bidder.
We request you to considering Technology Driven Project and in the era of technology changing every now & then and frequently to get the maximum advantage of different technologies getting introduced in the world, the Biidder should be allowed to Bid with Multiple ( At least Three) OEM to leverage on different OEM Technologies strengths , their Technical , Financial & Management or Orders in Hand & Delivery capabilities ,position at the time of ordering by lead bidder or Consortium member . Request to please allow at least Three OEM for each products to choose for Best pirce & to avoid Monopolistic Pricing by preferred vendor in case of successful Bidder has only one vendor . Please ammend and confirm your acceptance and oblige .
As per RFP
423. VOL-II Clause 10 Page 38
GIS Solution & its Integration- MSI shall undertake deployment of a GIS solution platform and creation of various data layers. Additionally, MSI should undertake detail assessment for integration of the Smart Governance, Surveillance System and all other components commissioned as a part of scope of the project with the Geographical Information System (GIS). MSI is required to carry out the seamless integration to ensure ease of use of GIS in the Dashboards in Integrated Command & Control Centres. If this requires field survey, it needs to be done by MSI. If such a data is already available with city, it shall facilitate to provide the same. MSI should check the availability of such data and
Request to please confirm in the interest of the projct whether GIS base map is available with ASCL. If yes what is the resolution of existing Map. Please confirm whether Door to Door property internal and external survey is expected in this projct and also if LIDAR or DRONE survey is needed and expected in this scope . Request to please confirm whether only above ground survey is expected or Underground utility survey is also expected and considered in Bidder scope of this project. Request to please issue clarification at this stage as the same may be needed for Property Tax, Automated Buiding Prmission , water connection sewrage connection etc activitis of ASCL.
ASCL will provide the available data of property tax in excel or other raw format , bidder has to collect the rest data and create the required layers.
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its suitability for the project. MSI is required to update GIS maps from time to time.
424. VOL-II Clause 17 Page 41
All the software licenses that the MSI proposes shall be perpetual software licenses along with maintenance, upgrades and updates for the currency of the contract. The software licenses shall be on the name of ASCL and shall not be restricted based on location and ASCL shall have the flexibility to use the software licenses for other requirements if required.
Please provide the approximate number of users for ERP, E GOVERNANCE & different department employees who will use the software including but not limitd to no of Retired employee for Pension or other benifits where citizen interface is needed at each stage .
The total number of Aligarh Nagar Nigam Users are 1480 with 261 number of vacant posts. These users would interact with Aligarh Nagar Nigam through the corporate web portal & the mobile app. The MSI is expected to undertake the sizing of the corporate web portal & mobile app accordingly
425. General Query
Solution Hosting Is it going to be cloud hosting or on premise? Is DC & DR availble for solution hosting? Do we have to give hardware sizing of solution?
This would be a on premise hosting solution with the DC located in Aligarh DC would be on premise & DR on cloud as service. Hardware sizing is an
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integral part of the solution which the MSI has to submit for the proposed solution and has to comply with the minimum technical specifications as mentioned in Annexure B of Vol II of the RFP
426. General Query
Users How many departments/users are going to use the system? Please mention approx number of users?
Refer corrigendum No.5
427. General Query
Integration Please confirm all APIs for existing system integration shall be provided by authority
Yes required APIs would be provided by Authority
428. General Query
Document Storage Will the storage for the digitized document be given by authority? Storage should be provisioned by MSI as a part of the project scope
429. 2.3 Eligible Bidders Page No. 25
2. Consortium of Firms Bids can be submitted by a consortium of firms. A consortium should not consist of more than 2 parties (including the Lead Bidder)
We request to accept Consortium of 4 Members ( Lead Bidder+3 Consortium Members)
Refer Corrigendum No.5
430. 3.5 Pre-Qualification criteria S.No.1
Documentary Proof: For Lead Bidder: Copy of purchase orders showing at least 10 years of perations or Certified true copy of relevant extracts of balance sheet
As Eligibility Criteria, The Lead Bidder should be in operations from last 5 years and consortium partner should be in operation from last 3 years but as per documentary proof it is different Kindly amend the documentary proof as per eligibility criteria
Refer Corrigendum No.5
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Company Profile Page No.42
and PL statements for last 10 years For Consortium Member: Copy of purchase orders showing at least 5 years of operations or Certified true copy of relevant extracts of balance sheet and PL statements for last 5 years
ICT components "The Bidder (any member in case of consortium) shall have successfully executed below mentioned projects with cumulative value of INR 150 crore in last five (5) years (excluding civil work)
We request to amend as "The Bidder (any member in case of consortium) shall have successfully executed any of 3 below mentioned projects with cumulative value of INR 150 crore in last five (7) years (excluding civil work)
Refer Coerrigendum No.5
432. 3.6.1. S.No. A1 Annual Turnover Page No. 47
Average annual turnover from “Specific Business Areas” as mentioned below in Note under column “Required Supporting documents” · More than RS. 901 Cr. = 06 marks · More than RS. 701 Cr. – RS. 900 Cr.= 04 marks · More than RS. 500 Cr. – RS. 700 Cr.=02 marks · Less than 500 cr. Not eligible to bid
We request to amend as Morethan Rs. 701 Crore= 6M Morethan RS. 601 Crore -Rs. 700 Crore= 4M Morethan Rs. 501 Crore-Rs. 600 Crore =2M
Refer Coerrigendum No.5
433. 3.6.1. S.No. B1 Experience in establishment and management of ICCC Page No. 49
The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
We request to amend as The Bidder (any member in case of consortium) shall have successfully executed projects in last Seven (7) years (excluding civil work): Each project should include any Two (2) of following components from below list- Marks shall be allotted as below: · Number of Projects 4 or more = 10 marks · Number of Projects 3 = 8 marks · Number of Projects 2 = 5 marks and request to delete the clause of cumulative value of project should not be less than 100 Cr.
Refer Corrigendum No.5
434. 3.6.1. S.No. B2 Experience in implementation of ITMS (Intelligent
"The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years. Each project should include any of the three(3) Components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD
"The Bidder (any member in case of consortium) shall have successfully executed projects in last Seven (7) years. Each project should include any of the one (1)components from below list- 1. Variable Message Sign Board 2. ITMS including ANPR, RLVD/SVD 3. Emergency Call Box and PA System, Mobile
Refer Corrigendum No.5
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traffic management system) Page No. 49
3. Emergency Call Box and PA System, Mobile App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System
App/Desktop Portal for Citizen Services, and Kiosk based government/citizen services 4. Adaptive Traffic Control System
435. 3.6.1. S.No. B3. CCTV surveillance system Page No. 50
The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last five (5) years.
We request to amend as The Bidder (any member in case of consortium) shall have successfully executed minimum 500 outdoor CCTV surveillance systems or ANPR solution (with one project having minimum 300 outdoor cameras) during last Seven (7) years.
The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 5 years.
We request to amend as The Bidder (any member in case of consortium) shall have successfully implemented/ integrated minimum two (02) project related to e-governance which include at least one (01) ULB /e-municipal services (excluding CCTV system) and cumulative value of min INR 5 crores per project during last 7 years.
Refer Corrigendum No. 5
437. VOLUME-II,Annexure B.14. Next Generation Firewall, Page no. 180
Security Management: A separate centralized management appliance/software needs to be provided for management and logging of NGFW appliance. In case other security components like APT solution etc. are from the same OEM then a single centralized management, logging (and not multiple management system) should manage all such security devices. Security management Hardware can be an OEM appliance or dedicated server with software. The hardware appliance should have minimum 2 TB Hard disk and minimum dual 10/100/1000 Mbps network port. The central management console and should be able to handle 5000 log/sec.
This clause is restricting dedicated APT solution providers from participating in RFP and only favouring NGFW vendors. Hence its a humble request to amend existing clause as below : The clause should read as: Security Management: A separate centralized management appliance/software needs to be provided for management and logging of NGFW appliance. Security management Hardware can be an OEM appliance or dedicated server with software. The hardware appliance should have minimum 2 TB Hard disk and minimum dual 10/100/1000 Mbps network port. The central management console and should be able to handle 5000 log/sec
As per RFP
438. VOLUME-II,Annexure B.15. Anti-APT Solution,
The APT appliance should be a purpose built on premise appliance based solution with integrated support for sandboxing. Cloud based solution will not be accepted.
APT is a dedicated sophisticated technology to cater unknown/zero day specific threats using sandbox technology which require dedicated H/W resources to learn and analyze malicious packet.Hence it is always recommended that APT as a technology should not be deliverd
As per RFP
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Page no. 182
as a partial functionality bundling with other security layers as it will not surve the purpose of RFP. The clause should read as: The APT appliance should be a purpose built dedicated on premise appliance based solution with integrated support for sandboxing. Cloud based, CPU /Chip based function and network perimeter security component part devices like UTM and NGFW solution will not be accepted.
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach detection & prevention system report.
To test the effectivity of APT solution NSS publish both breached detection as well as breach prevention system test report as catering unknown threat is a strategy adapted by OEM to detect and mitigate threat. Hence it a humble request to consider both the NSS test Lab reports to allow maximum participation of best in the breed solution providers. The clause should read as: The quoted APT OEM must have NSS Lab’s Recommended rating as per breach detection/prevention system report.
The APT appliance should support at least 24 virtual machines running simultaneously
APT solution should have scalable sandbox capbility to handle future traffic needs of Smart City without replacing appliance along with an unified agent to provide holistic protection from kown and unknown theats at endpoint level. The clause should read as: The APT appliance should support at least 24 virtual machines scalable up to 60 running simultaneously having an endpoint security component with functionalities (Antivirus, Vulnerability Protection, Data loss, Application control and EDR ability to automatically block/Quarantine zero day malwares by sharing Indicators of Compromise.
As per RFP
441. VOLUME-II,Annexure B.15. Anti-APT Solution,
The solution must be able to detect and report malware by using multiple images of Windows XP, 7, 8, 10 etc.
To achieve holistic protection APT solution should inspect/analyze malicious packet pertaining to server class operating systems along with Laptop/Desktop OS. APT solution not having capability to analyze unknown threat lies in
Refer Corrigendum No. 5
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Page no. 182
server class OS will going to bypass the threat without inspecting malicious packet. Hence its a humble suggestion to include server class OS as supported sandbox image. The clause should read as: The solution must be able to detect and report malware by using multiple images of Windows XP, Win7, Win8/8.1, Win 10, Windows Server 2003, 2008, 2012, Mac OS
If the host is non-compliant with the policies, the solution must automatically initiate remedial action, which may include running isolating it from network, downloading and executing/inserting a software, running scripts, by setting required registries keys. The solution should recheck host for compliance after remediation and grant access for the compliant host to the network.
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: The solution must automatically initiate remedial action, which may include running isolating it from network.The solution should recheck host for compliance after remediation and grant access for the compliant host to the network.
Solution should provide anomaly detection to detect and report on suspicious information found in a file. Preferable capabilities to include, TLS callback activity, CVE and exploit detection, shell-code detection, debugger detection, watermark tampering, and non-standard file alignment, RFC compliant etc
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: Solution should provide anomaly detection to detect and report on suspicious information found in a file. Preferable capabilities to include, CVE and exploit detection and should have pre and post execution machine Learning
The proposed solution should support endpoint quarantine from network and bring back the endpoint after remediation using ATP management platform
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: The proposed solution should support endpoint quarantine from network and bring back the endpoint after remediation and should support CVE cross referencing when applicable for vulnerabilities.
Has sandboxing and process access control to prevent against a new class of threats utilizing comprehensive IPS protection. Must not be dependent on signatures for protecting server from malware.
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: Should have ability to prevent against a new class of threats utilizing comprehensive IPS protection. Must not be dependent on signatures for protecting server from malware.
Has host firewall to control inbound and outbound network traffic to and from servers. Has compensating HIPS controls to restrict application and operating system behavior using policy-based least privilege access control.
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: Has host firewall to control inbound and outbound network traffic to and from servers and proposed solution should support OS i.e. CentOS,Solaris,Oracle Linux,SUSE Linux,Ubuntu,Debian,Window (XP,7,8,10,2003,2008,2012)
Provides process control based on the application initiating the change, the target file/registry key, the user/group attempting the change and finally based on additional arguments used when starting the application.
Specification is favouring particular OEM and restricting us from participation. Hence it’s a humble request to amend the current clause as below : The clause should read as: Provides application control and to monitor any change target file/registry key and should have feature to take backup of ransomeware infected files and restoring the same
Refer Corrigendum No. 5
448. Volume - II, Annexure B. 16 Web
Should have 4-10Gig ports and storage capability of 2 TB proposed solution should have integrated Redundant power supply
2TB storage capacity is very higher side for WAF solution, As WAF will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall
As per RFP
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Application Firewall, Page 183
sizing of WAF solution. Also request to increase the no of 10G port and dedicated OOB Management port as well. Request to change clause as "Should have 8x10Gig and 1x1Gig dedicated management ports and storage capability of 500 GB proposed solution should have integrated Redundant power supply"
449. Volume - II, Annexure B. 11 Server Load Balancer, Page 176
The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple 3rd parties and open source independent virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability.
Need clarification on understanding of multiple 3rd parties and open source independent virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability? Request you to change clause as "The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple modules like ADC, WAF, SSL VPN, DDoS and Web and mobile fraud protection module with dedicated Hardware resources for future requirements and scalability."
As per RFP
450. Volume - II, Annexure B. 11 Server Load Balancer, Page 176
The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have min. 32 GB RAM, 2TB Hard disk and capability to create up to 16 virtual Network domain from Day 1. Device to provide 20 Gbps throughput.
Request to add 40G port support on proposed solution from day 1 for future use. Also Server load Balancer will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall sizing of Server Load Balancer solution. Also with 20 Gbps of through put 16 instances is higher side, as with 16 instances each instance will not be able to more than 1G of the throughput. Request to change clause as "The appliance should have minimum 8x10G SFP+ interfaces and 4x40G QSF+ from day one. Should have min. 32 GB RAM, 400GB SSD Hard disk and capability to create up to 8 virtual Network domain from Day 1. Device to provide 60 Gbps throughput."
Refer Corrigendum No. 5
451. Volume - II, Annexure B. 11 Server Load Balancer, Page 176
Device to have capabilities to support ADC and SSL VPN as independent Network Function and not an integrated solution to ensure required performance. Should also provide machine authentication based on combination of HDD ID, CPU info and OS related parameters like mac address to provide secure access to corporate resources
Please clarify on the independent Network function meaning? Is department looking for running ADC and SSL VPN on server with any Hypervisor? And how integrated solution will impact the performance over? Request you to change clause as "Device to have capabilities to support ADC and SSL VPN as an integrated solution to ensure required performance. Should also provide machine authentication based on combination of HDD ID, CPU info and OS related parameters like mac address to provide secure access to corporate resources"
As per RFP
452. Volume - II, Annexure B.
Should provide comprehensive and reliable support for high availability with Active -active &
Please clarify on the independent Network function meaning? Request to change clause as "Should provide comprehensive and
As per RFP
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11 Server Load Balancer, Page 176
active standby unit redundancy mode. Should support both device level and VA level High Availability for individual Network Function.
reliable support for high availability with Active -active & active standby unit redundancy mode. Should support both device level and VA level High Availability"
453. Volume - II, Annexure B. 12 Link Load Balancer, Page 177
The Proposed device should be a dedicated purpose built Multi Tenanted device which can host multiple different virtual network functions. It should have capabilities to support 3rd party and open source independent virtual network functions with dedicated hardware resources for future requirements and scalability.
Please clarify on which can host multiple different virtual network functions? Why virtual network function is required on Link Load Balancer? Request to change clause as "The Proposed device should be a dedicated purpose built device."
As per RFP
454. Volume - II, Annexure B. 12 Link Load Balancer, Page 177
The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 2TB Hard disk to create virtual network functions and capability to create up to 16 virtual Network domain from Day 1. Device to provide minimum 20 Gbps throughput.
2TB storage capacity is very higher side for LLB solution, As LLB will be integrate with centralized SIEM and Syslog server for incident and log management. 2TB inbuilt storage capacity will increase the overall sizing of LLB solution. Why virtual network function is required on Link Load Balancer? Request you to change clause as "The appliance should have minimum 8x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 400GB Hard disk. Device to provide minimum 20 Gbps throughput."
As per RFP
455. Volume - II, Annexure B. 12 Link Load Balancer, Page 177
Appliance should support for multiple internet links In Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Network de-duplication, TCP Optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth.
No ADC vendor provide WAN optimization solution except single OEM. Request you to dilute the WAN optimization solution from LLB specification so that there will be maximum participation of OEMs in BID. Request to change clause as "Appliance should support for multiple internet links In Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, weighted round robin, target proximity and dynamic failover."
As per RFP
456. Volume - II, Annexure B. 12 Link Load Balancer, Page 177
Should provide comprehensive and reliable support for high availability with Active -active & active standby unit redundancy mode. Should support both device level and VA level High Availability for individual Network Function.
Please clarify individual Network understanding? Individual network function stands for each virtual network
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function installed
457. Volume - II, Annexure B. 12 Link Load Balancer, Page 177
Should have capabilities to support independent Virtual Network Functions like WAN Optimization, DDoS etc.
No ADC vendor provide WAN optimization solution except single OEM. Request you to dilute the WAN optimization solution from LLB specification so that there will be maximum participation of OEMs in BID. Request to change clause as "Should have capabilities to support Virtual Functions like SSL VPN , DDoS etc."
As per RFP
458. VOLUME-I, 4.14, 70
4.14 Quality standards and pre-eligibility OEM criteria
For selection of solution from leading OEMs our submission is to include the follwing clause: " -- Probable OEM should have their RnD group based out in India since last 5 years from the date to Bid submission. -- Probable OEM technical support group should be based in different countries covering multiple time zones including India." -- Probable OEM should have their sales and implementation services running with-in the same origination." -- There should be a tight bi-directional integration between NOC and SOC to have the single consolidated console of Infrastructure & security events." -- Proposed EMS/NMS solution must be among the top 10 market share vendors globally. Substantiate with the relevant document/ report."
As per RFP
459. VOLUME-I, 4.14, 70
OEM for the all active network, security, compute, storage should have a registered office in India and should be directly present for last 3 years, from date of RFP publication. They should also have a development center in India.
EMS software are critical and vital part of any smart city project, since it is the face of the project showing SLA dashboards, Panalties, Event dashboards, Reporting, etc.. Hence our submission is to include Enterprise Management System as will into this list and update clause as follows: "OEM for the all active network, security, compute, storage, EMS should have a registered office in India and should be directly present for last 3 years, from date of RFP publication. They should also have a development center in India."
The proposed helpdesk system shall support ITIL processes like request management, problem management, configuration management and change order management with out-of-the-box templates for various ITIL service support processes
This is the most mature way to demonstrate that at least three top IT organizations and for selection of mature IT service management solution. Multiple leading Service Management OEMs are listed under Pink Elephant certifications website. Hence request you to please update or include the following specification in Helpdesk requirement: "The proposed Helpdesk tool must be ITIL V3 Gold-level pink elephant
As per RFP
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Management, 358
certified on at least 10+ processes: Incident management, Problem Management, Change Management, Knowledge Management, Service Level Management, Service Asset and Configuration management, Service Catalogue and Request Fulfilment, etc. The certification copy to be submitted."
Scalability – The system should be capable of supporting at least 100 thousand network flow per second on single server with capability to capture each unique traffic conversations
To ensure that the proposed NMS/EMS is proven at the scalability required for the said project and is operational in the Indian Public Sector space and thereby avoid risk of being a test bed for solutions not known to scale up to the requisite levels. Hence request you to please include the following specification in EMS general requirement: "Scalability – The proposed EMS/NMS solution MUST have at least 3 deployments in Indian Government/ Public Sector, monitoring & managing 10,000+ network nodes in each of such deployments. Customer names, solution details and OEM undertaking needs to be provided at the time of bidding."
As per RFP
462. Schedule F, page no. 106, Item no. 7.
Capacity for Backup software to be confirmed for both DC & DR
Capacity for Backup software to be confirmed for both DC & DR Back up capacity should sufficient to take back up all the data generated successfully.
463. Volume II, Video Analytics – Functional Specifications, Page 62
I. Attribute Based Search Since the Attribute based search has big domain and can be achieved using different algorithms. Here in RFP Face recognition (FRS) is asked and this attribute search can be achieved using FRS system. Also, this is a proprietary feature and only one OEM can bid in this. Hence, we strongly recommend to consider below: I. Attribute Based Search using Face recognition.
Refer Corrigendum No. 5
464. Volume II Annexure B.24. Video Management Solution & Video Analytics
8. VMS should support industry standard database, e.g., PostgreSQL, MySQL, MS SQL and Oracle. The VMS should be capable of supporting SQL or Non SQL databases.
The VMS and VA applications can use one database at a time and every OEM can have separate/dedicated database softwares. Hence, we recommend to make it open for every one and give the options. Kindly consider: 8. VMS should support industry standard database, e.g., PostgreSQL or MySQL or MS SQL or Oracle. The VMS should be capable of supporting SQL or Non SQL databases.
Refer Corrigendum No. 5
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Solution. Page 196
465. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 197, 198
21. The VMS should have ONVIF Profile S & G compliance. 29. The VMS should support ONVIF Profile G. The VMS should intelligently synchronize the edge recording on the camera with the central recording in case the camera loses the network connection.
Most of the Enterprise VMS OEMs have ONVIF Profile 'S' or 'G' or Both. We recommend to consider this in option. Kindly consider: 21. The VMS should have ONVIF Profile S or G compliance. 29. The VMS should support ONVIF Profile S or G. The VMS should intelligently synchronize the edge recording on the camera with the central recording in case the camera loses the network connection.
Refer Corrigendum No. 5.
466. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 199
37. The VMS should allow monitoring of the desktop screen activity of a user from the Administrator user console. This feature should replicate the entire user desktop and not just the VMS application window. This feature is required for audit control of the operators. It should also be possible to monitor desktops of multiple users and record the entire activity to a file for any duration required.
The asked feature is not much valuable to the End client. Rather than this VMS should have user rights and authorization policies. The audit control can be maintained by giving right permissions to right users. Moreover this screen capturing is a separate module and will give additional cost to the client. Hence , we recommend toremove this clause.
Refer Corrigendum No. 5.
467. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 199
38. The VMS should have a feature to restrict a user to a particular hardware workstation.
The asked feature is not much valuable to the End client. The VMS should have flexibility to give user rights and be independent of hardware. We recommend to remove this clause.
Refer Corrigendum No. 5.
468. Volume II Annexure B.24. Video Management Solution & Video Analytics
39. It should be possible to send messages to a particular user from the Administrator login. In case the user is offline or not logged in, the message should be delivered after the user logs in to the system.
The asked feature is not available with Enterprise level OEMs. We recommend toremove this clause
Refer Corrigendum No. 5.
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Solution. Page 199
469. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 206
111. The VA should be able to use industry standard Database (e.g. PostgreSQL, MySQL) for all database related tasks.
The VMS and VA applications can use one database at a time and every OEM can have separate/dedicated database softwares. Hence, we recommend to make it open for every one and give the options. Kindly consider: 111. The VA should be able to use industry standard Database (e.g. PostgreSQL or MySQL or MS SQL) for all database related tasks.
Refer Corrigendum No. 5
470. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 198
33. It should be possible to encrypt the exported video with password protection. The system should keep a record of such exported videos as audit trail.
Kindly consider: 33. It should be possible to encrypt the exported videoin SEF (Secured export format) with password protection up to 24 alphanumeric character. The system should keep a record of such exported videos as audit trail.
As per RFP
471. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 205
Video Analytic s (VA) Architecture 102. The VMS and VA must have tight integration.
Kindly consider: 102. The VMS and VA must be of same make for having tight integrated solution.
As per RFP
472. Volume II Annexure B.24. Video Management Solution & Video Analytics
7. The VMS should support 64 bit architecture OS and hardware environments.
Kindly consider: 7. The VMS should support 64 bit architecture OS and hardware environments. The Software should have OS partner certification from last 3 years.
As per RFP
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Solution. Page 195
473. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 205
100. The Event Log should record event-related information (searchable by Service name, Source and Event type)
Kindly Consider: 100. The Event Log should record event-related information (searchable by Service name, Source and Event type). There should be smart and Advanced activity search feature where we can get results in few seconds.
As per RFP
474. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 207
115.VA should provide real-time generation of events to alert operators to irregularities.
Kindly Consider: 115.VA should provide real-time generation of events to alert operators to irregularities. The VA system should have 3D calibration tool where 3D calibration objects are matched to the actual camera viewing scene.
As per RFP
475. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 204
93. The VMS should allow for continuous monitoring of the operational status and event-triggered alarms from servers, cameras and other devices. The health monitoring module should provide a real-time overview of alarm status or technical problems while allowing for immediate visual verification and troubleshooting.
Kindly Consider: 93. The VMS should allow for continuous monitoring of the operational status and event-triggered alarms from servers, cameras and other devices. The health monitoring module should provide a real-time overview of alar status or technical problems while allowing for immediate visual verification and troubleshootingusing "help" option where quick offline support and documentation of the operation of the software shall be available for the operator for any instant help or support.
As per RFP
476. Volume II Annexure B.24. Video Management Solution & Video Analytics
52. The VMS should allow monitoring of archive video of the selected camera under categories such as events, motion or continuous recording. The VMS should also show a report of cameras indicating recording status for the selected duration, critical video data and Incident Video data.
Kindly consider: 52. The VMS should allow monitoring of archive video of the selected camera under categories such as events, motion(three types- Adaptive, Comparative and Hermeneutic or continuous recording. The VMS should also show a report of cameras indicating recording status for the selected duration, critical video data and Incident Video data.
As per RFP
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Solution. Page 200
477. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 201
65. The Client Viewer should allow digital zooming on live view as well as on replay view on Fixed as well as PTZ Cameras.
Kindly consider: 65. The Client Viewer should allow digital zooming on live view as well as on replay view on Fixed as well as PTZ Cameras.Software should have virtual camera feature up to 40 numbers for detailed monitoring.
Refer
Corrigendum
No. 5
478. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 207
121. VA should have an alarm management system enabling operators to view video feeds streamed from multiple video cameras, from any PC on the network.
Kindly consider: 121. VA should have an alarm management system enabling operators to view video feeds streamed from multiple video cameras, from any PC on the network. Alarm Filtering Option shall be there . It shall possible to “silence” alarms for a desired time period Ranging from 5 Minutes till 24 Hours or more. This is useful if alarms are unintentionally active all the heavy wind or rain.
Refer
Corrigendum
No. 5
479. Volume II Annexure B.24. Video Management Solution & Video Analytics Solution. Page 205
Video Analytic s (VA) Architecture Video Analytic s (VA) Architecture
Kindly consider the Deep learning based analytics as most of the smart city authorities are using this. Additional Point: Advanced Deep learning video analytics and 3D Calibration:
As per RFP
The bidder shall be responsible for designing and implementing Artificial Intelligence Based Intelligent Video Analytics on the Edge / Central based for all Cameras as per city requirements for all the use cases. VMS, Video analytics and Artificial intelligence should be of same make for tight and integrated solution. Minimum 4 use-cases for Video Analytics Software over minimum 25 Cameras & above based on deep learning and 3D Calibration deployed in India in last 3 Years. Bidder to provide minimun 4 different project details in India with Customer completion & PO for satisfactory performance
As per RFP
A. Deep learning and 3D calibrated analytics • Parking violation • Garbage bin, cleaned or not
As per RFP
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• Vehicle stopped for long • Wrong way or illegal turn detection • Land Encroachment • Abandoned Bag • Graffiti and Vandalism detection • Detection and classification of human, animal and vehicle • Loitering detection • Person climbing barricade • Person collapsing • Crowd Detection • Intrusion detection
480. Volume I, Page no. 99 Annexure 2.14.1. Proposed Bill of material for CAPEX Schedule A : Adaptive Traffic Control System (ATCS) Point 5
Traffic Light Aspects – Red No.s 74 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 21, 4 arm junctions will be 12 and one junction with 5 arm. On each junction we will need 2 Red lights per approach. Hence the total number of Red lights required would be as follows: 74 approaches * 2 = 148
Only one set of traffic lights are to be considered
481. Volume I, Page no. 99 Annexure 2.14.1. Proposed Bill of material for CAPEX Schedule A : Adaptive Traffic
Traffic Light Aspects – Amber No.s 74 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 21, 4 arm junctions will be 12 and one junction with 5 arm. On each junction we will need 2 Amber lights per approach. Hence the total number of Amber lights required would be as follows: 74 approaches * 2 = 148
Only one set of traffic lights are to be considered
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Control System (ATCS) Point 6
482. Volume I, Page no. 99 Annexure 2.14.1. Proposed Bill of material for CAPEX Schedule A : Adaptive Traffic Control System (ATCS) Point 7
Traffic Light Aspects – Green No.s 206 As per our review of the BoQ, according to the location list given in the RFP, the number of 3 arm junctions will be 21, 4 arm junctions will be 12 and one junction with 5 arm. On each 3 arms junctions we will need 10 green lights per junction, on 4 arms junction we will need 20 green lights per junction and on 5 arm junction we will need 25 green lights in total. (assuming 2 sets of lights which is evident from the Pedestrian lamp heads – Stop & Walk Man BoQ). Hence the total number of green lights required would be as follows: 7*10 + 12*20 + 1*25 = 335
Only one set of traffic lights are to be considered
483. Volume II, Page No. 259 Annexure B.38 - Adaptive Traffic Control System Point 37 - Traffic signal aspect
Point 9. EN 12368 certified Remove clause Refer Corrigendum No. 5
484. Volume II, Page No. 260 Annexure B.38 -
Point 6. EN 12966: Compliant Remove clause As per RFP
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Adaptive Traffic Control System Point 38 - Countdown Timer
485. Page 105 of 366
Volume-II: Scope of work b) Partition and Ceiling System: -
It is recommended to use the following text in addition to the existing text for wall paneling, Ceiling to ensure that the end user gets a quality product:- RoHS certified ceiling, wall paneling to ensure restriction of hazardous substance and ASTM E84 to ensure that the material does not provoke fire and does not generate smoke. Certificate need to be submitted along with the technical Bid.
Refer
Corrigendum
No. 5
486. Page 105 of 366
Volume-II: Scope of work b) Partition and Ceiling System: -
It is recommended to use the following text in addition to the existing text for wall paneling, Ceiling to ensure that the end user gets a quality product:- WALL PANELLIG SYSTEM - Lockable & Replaceable ~ Modular wall paneling tile having secure locking arrangement for equidistant mounting. Locking arrangement enables easy replacement without using any tool within 20 seconds. The feature shall provide easy flexibility of locking all tiles in one column through gravity .Certificate from UL need to be submitted along with the technical Bid.
Refer
Corrigendum
No. 5
487. Vol II, Annexure B.56, Pg- 314
SIEM and Forensics Platform is required for complete visibility to identify and investigate attacks, the ability to detect and analyze even the most advanced of attacks before they can impact critical data, and the tools to take targeted action on the most important incidents. Complete visibility across logs, packets and end point is critical. Appliance based solution for better performance is required. The solution should collect, analyze, and archive massive volumes of data at very high speed using multiple modes of
We request SIEM and invetigate as they are part of SIEM solution. End point has been asked seprately along with Antivirus and Packet is part of NBAD, why duplicacy is required. SIEM and investigate platform must integrate with specilised EDR and NBAD solutions asked for in tender rather then asking as part of SIEM with limited functionalities. SIEM must focus on real time corrlation and investigation. It must have integrated big data platform to provide predective analytics. SI must be allowed to give as appliance or HW form factor to give best results
As per RFP
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analysis. The platform should also be able to ingest threat intelligence about the latest tools, techniques and procedures in use by the attacker community to alert government on potential threats that are active.
488. Vol II, Annexure B.56, Pg- 314
Next generation platform should encompass log, packet and end point data with added context and threat Intelligence. Should provide complete network visibility through deep packet inspection high speed packet capture and analysis.
Packet and end point are seprate solution and has been asked . SIEM must provide Logs capability and real time correlation and analytics
As per RFP
489. Vol II, Annexure B.56, Pg- 314
SIEM for Logs and deep packet inspection should be from Single OEM.
SIEM must be from specilaised SIEM vendor and packet must be part of NBAD solution, not required as part of SIEM with limited functionality. SIEM must focus on log , real time correlation and predective analytics using big data platform integrated.
Refer Corrigendum No. 5
490. Vol II, Annexure B.56, Pg- 314
The SIEM & Log Monitoring solution should be from a different OEM than the Prevention Security solutions like F/W, IPS, HIPS, AV, DLP, and Encryption.
There is no relation between Encryption, DLP here, why same cant be from same OEM
Refer Corrigendum No. 5
491. Vol II, Annexure B.56, Pg- 314
The solution should provide an integrated SOC dashboard and Incident analysis system that could provide a single view into all the analysis performed across all the different data sources including but not limited to logs and packets. The Tool should have role based access control mechanism and handle the entire security incident lifecycle.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
492. Vol II, Annexure B.56, Pg- 314
Correlation Engine appliance should be consolidated in a purpose build appliance and should handle 50,000 EPS.
Above point has given sizing, why OEM specific appliance needs to be asked for. 20,000 EPS solution has been asked for as right sizing. This is specific to OEM, who is trying to push department to spend for its specific sized Appliance.
Refer Corrigendum No. 5
493. Vol II, Annexure B.56, Pg- 315
The solution should incorporate and correlate information that enables the Information Security Team to quickly prioritize it’s response to help ensure effective incident handling.
Response to be removed as response tools are seprate of part of SOP's Refer Corrigendum No. 5
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494. Vol II, Annexure B.56, Pg- 315
The solution should be storing both raw logs as well as normalized logs. The same should be made available for analysis and reporting. The proposed solution should be sized to provide both raw logs and normalized logs with minimum 20 TB of storage.
Why 20TB? This is specific to OEM, who is trying to push its specific appliance. It should be as per Solution requirement
To be used for storing & processing logs
495. Vol II, Annexure B.56, Pg- 315
Should be able to provide complete packet-by-packet details pertaining to one or more session of interest including Session replay, page reconstruction, image views, artefact & raw packet and object extractions.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
496. Vol II, Annexure B.56, Pg- 315
Should be able to filter the captured packets based on layer-2 to layer-7 header information.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
497. Vol II, Annexure B.56, Pg- 315
Should provide comprehensive deep packet inspection (DPI) to classify protocols & application.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
498. Vol II, Annexure B.56, Pg- 315
The proposed solution must be able to provide the complete platform to perform Network forensics solution
Packet must be from different OEM as part of completet NBAD solution
As per RFP
499. Vol II, Annexure B.56, Pg- 315
The solution must have the ability to capture network traffic and import PCAP files using the same infrastructure.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
500. Vol II, Annexure B.46, Pg-277,General
The solution must be able to protect data-at-rest against root/system privileged user account access. It should also protect file level encryption. The DSM should be a hardware device with FIPS level 3 HSM. The solution should be able to support file level encryption in transparent manner. No downtime is expected while data is transformed into encrypted data
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key maanger.Are not dependednt on database and application, works on all. Are NIST compliant and uses breachproof technology FF1.
The proposed data protection and encryption solution must support transparent data protection on all major operating system include: • Microsoft: Windows Server, 2008, 2012 • Linux: Red Hat Enterprise Linux (RHEL), SuSE Linux Enterprise Server, Oracle RedHat Compatible Kernel and Ubuntu • UNIX: IBM AIX, HP-UX, and SolarisDatabase
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key maanger.Are not dependednt on database and application, works on all. Are NIST compliant and uses breachproof technology FF1.
The proposed platform should support vault based tokenization
Why vault is required, which is old technology, it must be only vaultless
As per RFP
503. Vol II, Annexure B.46, Pg-279,Key management
Support industry proven cryptograph security standard:3DES, AES128, AES256, ARIA128, and ARIA256 and asymmetric key RSA-4096/2048, SHA-256 algorithm
Must be as per requirement of customer As per RFP
504. Vol II, Annexure B.46, Pg-279,Key management
The Key management repository must provide virtualization option, with OVF image for deployment option - Hardened Operating System, root account must be disabled, all unnecessary software packages must be removed. A firewall in place that only opens a limited set of required ports.
Valid for old technologies which requires key management, stateless technologies do not require
As per RFP
505. Vol II, Annexure B.46, Pg-279,
Should be a FIPS 140-2 level 3 and Common Criteria Certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
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Hardware Capabilities
506. Vol II, Annexure B.46, Pg-279, Hardware Capabilities
Should have support for column level encryption This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
507. Vol II, Annexure B.46, Pg-279, Hardware Capabilities
Should support RSA 1024, RSA 2048, RSA 4096, AES
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
508. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
128, AES 256, 3DES, ARIA 128, ARIA 256 This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
509. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support Clustering for high availability This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
510. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support multi tenancy This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
511. Vol II, Annexure B.46, Pg-280,
Should have Secure Web-based GUI, secure shell (SSH), and console
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
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Hardware Capabilities
512. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be able to encrypt of all databases This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
513. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be scalable upto 10000 connectors This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
514. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should have File servers support on Windows, Linux etc.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
515. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be a TCP/IP based FIPS certified appliance This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
516. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should Support delegated admin, “M of N” keys. Capable of storing one million keys in hardware.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
517. Vol II, Annexure B.46, Pg-280,
Should have support for standard libraries and protocols - PKCS#11, KMIP, REST
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
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Hardware Capabilities
518. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support live data transformation (encrypting existing data without downtime)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
519. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
520. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support web Service architecture for easy integration with different application
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
521. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should be supplied with redundant power supply This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
522. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support operating temperature 10° to 35° C (50° to 95° F)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
523. Vol II, Annexure B.46, Pg-280,
Should support humidity 8% to 90% (non- condensing)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
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Hardware Capabilities
524. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support FCC, UL, BIS or equivalent certifications
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
525. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support two factor authentication (for administrator to login to Key manager web console)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
526. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support SNMP, NTP, Syslog-TCP This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
527. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
Should support syslog formats CEF, LEEF, RFC 5424 or equivalent
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
528. Vol II, Annexure B.46, Pg-280, Hardware Capabilities
The proposed data protection solution must support hardware cryptographic acceleration including • Intel and AMD AES-NI • SPARC encryption • IBM P8 cryptographic coprocessor
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
529. Vol II, Annexure B.46, Pg-281,
The proposed data protection solution must provide fine-grained auditing records that show system accounts and processes accessing data based on security policy.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 162
Hardware Capabilities
530. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The proposed data protection solution must support integration with SIEM solution and deliver centralized access audit and monitoring report
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
531. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The encryption key manager must be Common Criteria (ESM PP PM V2.1) certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
532. Vol II, Annexure B.46, Pg-281, Hardware Capabilities
The encryption key manager should have option with FIPS 140-2 Level 3 HSM in the box.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
533. Vol II, Next Generation Firewall, page 179/664
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPsec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of 95%.
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPsec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of more than 99%.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 163
534. Vol II, Next Generation Firewall, page 179/664
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6. Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps. Appliance should support Max 50,000,000 concurrent sessions. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6 . Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps and must be scalable up to 13 Gbps from day one. Appliance should support Max 50,000,000 concurrent sessions and must have option to upgrade to 25 Millions in when required. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
As per RFP
535. Vol II, Next Generation Firewall, page 179/664
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 400 GB SSD / HDD.
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 1000 GB SSD / HDD in RAID 1.
As per RFP
536. Vol II, Next Generation Firewall, page 179/664
Scalability to meet the future performance requirements - new suggestion for storage and SSL acceleration card
local storage 2x 1TB HDD and acceleration of SSL traffic with dedicated hardware based acceleration card. SSL acceleration has to be provided either with dedicated SSL hardware card/module (not software based) or with SSL offloaded devices.
As per RFP
537. Vol -II, Anti-APT Solution, Page number 182/366
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach detection & prevention system report.
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach prevention system report of December 2017 with more than 99% security effectiveness
As per RFP
538. Vol- II, Anti-APT Solution, Page number 182/366
The APT appliance should be able to process min 1,000,000 files/month (either web or mail or both)
The APT appliance should be able to process min 1,000,000 files/month (either web or mail or both) and must be scalable up to 2,000,000 files/month from day one.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 164
539. Vol-II, Anti-APT Solution, Page number 182/366
new suggestion for Anti-APT The APT appliance must be having option for hardware based fail open card with 2 x10G fiber port from day one.
The proposed appliance should be multi-tenanted appliance and have capabilities to support multiple 3rd parties and open source independent virtual instance of Network functions with dedicated Hardware resources for future requirements and scalability.
We understand that the clause requires that the same appliance has the capability to install and run open source and third party softwares, However, The clause does not clearly specify the same and may lead to assumptions. We request you to change the clause to "The proposed appliance should be multi-tenanted appliance and have capability to install and run third-party and open source independent virtual instance of Network functions on the same appliance with dedicated Hardware resources for future requirements and scalability."
The appliance should have minimum 8 x10G SFP+ interfaces from day one. Should have min. 32 GB RAM, 2 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide 20 Gbps throughput.
The SLB should at least support the same throughput as the NGFW as mentioned in the Specifications. Ideally, for hosting 16 Virtual Network functions, a recommended 4 TB storage is needed. Also, The RAM asked is 32 GB and the number of instances supported is 16 which results in only 2 GB RAM per Instance. For majority of major network functions, 4 GB RAM is the minimum criteria. Also, since majority of the SSL traffic is terminated on the Server Load Balancer, sizing the device according to the SSL and ECC TPS is critical. Hence, we request to modify the clause to "The appliance should have minimum 8 x10G SFP+ and 2x40GE QSFP+ interfaces from day one. Should have min. 64 GB RAM, 4 TB Hard disk and capability to create up to 16 virtual Network functions from Day 1. Device to provide minimum 50 Gbps throughput from Day 1 scalable to 80 Gbps (on the same hardware). The appliance should support a minimum SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from Day 1"
Refer
Corrigendum
No. 5
542. Volume-II, Annexure B.11. Server Load Balancer, Page no.
The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and support for policy nesting at layer7 and layer4, should also
In addition to the mentioned functionalities, Caching and Webagent functionalities are important to have in a next-generation ADC appliance. Hence, we recommend to change the clause to "The appliance should provide application delivery controllers with features like round robin, weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie, consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash header etc. and
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 165
176, Clause no. 3
have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer
support for policy nesting at layer7 and layer4, should also have Script based functions support for content inspection, traffic matching and monitoring of HTTP, SOAP, XML, diameter, generic TCP, TCPS. Load balancer should support policies to customize new features in addition to existing feature/functions of load balancer. The Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability for individual Network Function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
The proposed device should be a dedicated purpose built Multi-tenanted device which can host multiple different virtual network functions. It should have capabilities to support 3rd party and open source independent virtual network functions with dedicated Hardware resources for future requirements and scalability.
We understand that the clause requires that the same appliance has the capability to install and run open source and third party softwares, However, The clause does not clearly specify the same and may lead to assumptions. We request you to change the clause to "The proposed appliance should be multi-tenanted appliance and have capability to install and run third-party and open source independent virtual instance of Network functions on the same appliance with dedicated Hardware resources for future requirements and scalability."
Refer
Corrigendum
No. 5
545. Volume-II, Annexure B.12. Link Load
The appliance should have minimum 8 x10G SFP+ interfaces from day one. Should have built in 32 GB RAM, 2 TB Hard disk to create virtual network functions and capability to
The Link Load balancer should at least support the same throughput as the NGFW as mentioned in the Specifications. Ideally, for hosting 16 Virtual Network functions, a recommended 4 TB storage is needed. The RAM asked is 32 GB and the number of instances supported is 16
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 166
Balancer, Page no. 177, Clause no. 2
create up to 16 virtual Network functions from Day 1. Device to provide minimum 20 Gbps throughput.
which results in only 2 GB RAM per Instance. For majority of major network functions, 4 GB RAM is the minimum criteria. To ensure smooth integration and easy deployment and troubleshooting, it is recommended that the SLB and LLB are from the same OEM. Hence, we request to modify the clause to "The appliance should have minimum 8 x10G SFP+ and 2x40GE QSFP+ interfaces from day one. Should have min. 64 GB RAM, 4 TB Hard disk and capability to host up to 16 virtual Network functions from Day 1. Device to provide minimum 50 Gbps throughput from Day 1 scalable to 80 Gbps (on the same hardware). The Link Load balancer and Server Load Balancer should be from the same OEM for better interoperability and ease of deployment."
Appliance should Support for multiple internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Network de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth.
In addition to the mentioned functionalities, Webagent functionality is important to have in a next-generation ADC appliance. Also, WAN optimization uses multiple techniques including Data De-Duplication whereas the clause asks for Network de-duplication which we understand points to the same feature. Hence, we recommend to change the clause to "Appliance should Support for multiple internet links in Active-Active traffic balancing and active-standby failover mode for both inbound and outbound traffic using algorithms like round robin, Weighted round robin, target proximity and dynamic detect. Appliance should also support WAN optimization with features of Data de-duplication, TCP optimization with SSL based secure WAN to avoid the repeated content across the WAN and to ensure efficient utilization WAN bandwidth. The Appliance should also support acting as a Webagent service to implement explicit Forward proxy mode and to perform DNS Caching"
Should have IPV6 support with IPv6 to IP4 and IPv4 to IPv6 translation and full IPv6 support. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover.
To ensure IPv6 compliance and support, the benchmark certification is IPv6 Gold Certified. Also, for the inbound load balancing to work as desired, the Link Load Balancer should support advanced DNS Functions such as hosting critical DNS records. We recommend to change the clause to "The solution should provide full ipv6 support and OEM should be IPv6 gold-certified. OEM should be listed vendor for ipv6 phase-2 certification. Also should have IPV6 support with DNS 6 to DNS 4 & DNS 4 to DNS 6 translation based health check for intelligent traffic routing and failover. It should support advance
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 167
functions Authoritative name sever, DNS proxy/DNS NAT, full DNS server with DNSEC, DNS DDOS, application load balancing from day one. It should be capable of handling complete Full DNS bind records including A,MX, AAAA, CNAME, PTR, SOA etc."
Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. Should support both device level and VA level High availability of individual virtual network function.
Along with the mentioned requirements, it should be ensured that the High Availability uses Industry standard protocol to ease troubleshooting and simplify the deployment process. Hence, we recommend to change the clause to "Should provide comprehensive and reliable support for high availability with Active- active & active standby unit redundancy mode. The HA/Clustering should be done using Standard VRRP (RFC 2338) and Should support both device level and VA level High availability for individual Network Function. The solution should also support N+1 model of High availability with support for up to 32 Nodes in a single cluster"
The bidder is free to propose any product with better or higher specifications as mentioned in the minimum technical specifications of Vol 2 of RFP.
549. Volume-II,
Annexure
B.13. DDoS
Solution,
Page no.
178, Clause
no. 7
The DDoS solution should be a dedicated
hardware with 8 X 10GE SFP+ ports and dual
power supply.
The Anti-DDoS Appliance and the Link Load Balancer are both
perimeter devices and both should be able to interoperate and
integrate smoothly. The Anti-DDoS Solution should also be SSL and
ECC ready. Also, considering future scalability, a provision of 40Gbps
ports should be made. Since both of the mentioned devices are critical
to a Network operation point of view, it is strongly recommended that
the Anti-DDoS and LLB Appliance are from the same OEM. We
recommend to change the clause to "The DDoS solution should be a
dedicated hardware with 8 X 10GE SFP+ and 2 X 40GE QSFP+ ports
and dual power supply. The Anti-DDoS Appliance and the Link Load
Balancer Appliance should be from the same OEM for seamless
interoperability. The Anti-DDoS Appliance should support a minimum
SSL TPS (RSA 2K) of 50,000 and ECC TPS (ECDSA P256) of 35,000 from
Day 1."
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 168
550. Volume-II,
Annexure
B.16. Web
Application
Firewall,
Page no.
183, Clause
no. 2
Proposed solution shall prevent the following
attacks (but not limited to): Brute force,
Access to predictable resource locations,
Unauthorized navigation, HTTP request
format and limitation violations (size,
unknown
method, etc.) and File upload violations
It is important to include certain new threats which pose a huge
danger to an organization's Application Infrastructure and we
recommend to change the clause to include them as follows:
"Proposed solution shall prevent the following attacks (but not
limited to): Brute force, Access to predictable resource
locations, Leech Protection, Page Prefetch Management, Server
Offline Takeover, Unauthorized navigation, HTTP request format
and limitation violations (size, unknown method, etc.) and File
upload and download violations"
Refer
Corrigendum
No. 5
551. Volume-II,
Annexure
B.16. Web
Application
Firewall,
Page no.
183, Clause
no. 5
Proposed WAF module should be from
different OEM than Firewall for better
security.
Along with the different OEM from Firewall, It is recommended that
the WAF module is also not from the Server Load Balancer OEM to
further strengthen the security. We recommend to change the clause
to "Proposed WAF module should be from different OEM than
Firewall and Server Load Balancer for better security."
Refer
Corrigendum
No. 5
552. Volume-II,
Annexure
B.16. Web
Application
Firewall,
Page no.
183, Clause
no. 6
Should have positive security model with
machine learning capabilities to detect and
prevent anomaly in application traffic and
unknown attacks. Machine learning should be
based on true ML algorithms, and not just
automation of
dynamically learnt rules.
Machine learning helps identify unknown threats but the second
critical part is to patch the vulnerability from exposure at the earliest.
We recommend having a Web Vulnerability Scanner System from the
same OEM as the WAF module to identify and patch vulnerabilities on
the go. Request you to change the clause to "Should have positive
security model with machine learning capabilities to detect and
prevent anomaly in application traffic and unknown attacks
including Anti-Web Defacement. Machine learning should be based
on true ML algorithms, and not just automation of dynamically
learnt rules. The WAF module vendor should have their own Cloud
based web vulnerability scanning system to integrate with WAF for
smart patch. The WAF module should have and integrate with Ip
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 169
reputation feed provided by WAF module's OEM own Threat
Intelligence and not third party Threat Intelligence."
553. Volume-II,
Annexure
B.16. Web
Application
Firewall,
Page no.
183, Clause
no. 7
Should have 4-10Gig ports and storage capability
of 2 TB. Proposed solution should have
integrated Redundant power supply.
Similar to the Server load balancer and Link Load balancer, to qualify
for a true next-generation Security appliance, the WAF appliance
should support multi-tenancy, and third-party, Open source solution
support. WAF appliance should also support hardware-based SSL and
ECC decryption/encryption along with the support of 40Gbps
interfaces to be future-ready. Request to change the clause to "The
WAF appliance should be a multi-tenant hardware capable of hosting
up to 16 Virtual Instances with the capability to install and run Open
Source and Third-party software solutions from Day 1. The Appliance
should have 8X10G SFP+ and 2X40G QSFP+ ports and storage capacity
of 4 TB with 64 GB RAM to be able to run 16 Virtual Instances
smoothly. Proposed solution should have integrated Redundant
power supply and a license upgrade feature on same appliance to
support machine authentication based on combination of HDD ID,
CPU info and OS related parameters i.e. mac address to provide
secure access/authentication to critical resources. "
As per RFP
554. Volume-II,
Annexure
B.16. Web
Application
Firewall,
Page no.
183, Clause
no. 1
Solution should be deployed in HA (High
Availability) mode and protect the web
applications from attacks. WAF solution should
filter the HTTP/S traffic based on the rules set
defined. Proposed WAF should be able to
address top 10 OWASP vulnerabilities.
Along with OWASP Top 10 Protection, there should be additional
benchmarks to ensure that the City gets the latest and most secure
WAF for threat protection. Hence, we recommend to change the
clause to "Solution should be deployed in HA (High Availability) mode
and protect the web applications from attacks. WAF solution should
filter the HTTP/S traffic based on the rules set defined. Proposed WAF
should be able to address top 10 OWASP vulnerabilities. The WAF
module should be ICSA and Veracode LV4 Certified which ensures that
the software is developed using safe development practices. Web
application firewall module should be ipv6ready logo phase 2
certified "
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 170
555. Volume-II,
Section 4.14
Quality
Standards
and pre-
eligibility
OEM
Criteria,
Page no. 69,
Clause no.
"a)"
All quoted OEM should have quality standard
certifications like ISO 9001-2008, ISO 14001, ISO
27001, CMMI 3 certification wherever applicable
to ensure only quality OEM participation, as on
date of RFP release.
All of the certifications do not apply to each of the product required to
be proposed in the RFP and this clause restricts almost all the OEMs to
participate. Hence, to ensure wider participation, we request to relax
the clause to "All quoted OEM should have quality standard
certifications like ISO 9001-2008/ISO 14001/ISO 27001/CMMI 3
certification wherever applicable to ensure only quality OEM
participation, as on date of RFP release."
Refer
Corrigendum
No. 5
556. Volume-II,
Annexure
B.17. DLP
(Data
Leakage
Prevention),
Page no.
184, Clause
no. 1
DLP for Endpoints – Proposed solution should
address the risks associated with the storage
and use of confidential /sensitive data on
laptops and desktops across organization. It
should prevent confidential/sensitive files
from downloading, copying to and from any
kind of portable storage device & removable
media. Proposed solution should monitor data
being copied and pasted from the clipboard to
prevent confidential/sensitive data from being
pasted to specific application.
Along with the functional specifications for the DLP, it is critical to
specify the kind of hardware the department needs for running the
DLP Function. As mentioned in some other solutions, we would
recommend the department to specify DLP as a network function
running on a next-generation, multi-tenant platform. Please change
the clause to "DLP for Endpoints – Proposed solution should address
the risks associated with the storage and use of confidential
/sensitive data on laptops and desktops across organization. It
should prevent confidential/sensitive files from downloading,
copying to and from any kind of portable storage device &
removable media. Proposed solution should monitor data being
copied and pasted from the clipboard to prevent
confidential/sensitive data from being pasted to specific application.
The solution should be appliance based with high performance
purpose built next generation multi-tenant hardware to run DLP as
module. It should have should 8x10GbE SFP+ ports and have
multicore CPU, 64GB RAM, 4TB HDD and dual power supply."
As per RFP
557. Volume-II,
Annexure
B.17. DLP
DLP for Network – Proposed solution must
passively inspect network traffic for confidential
To add on to the clause and the effective security parameters that the
solution supports, we strongly recommend that the product should
also support access rights, sensitive data authority etc. Please change
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 171
(Data
Leakage
Prevention),
Page no.
184, Clause
no. 3
data that is being sent in violation of security
policy.
the clause to "DLP for Network – Proposed solution must passively
inspect network traffic for confidential data that is being sent in
violation of security policy. The solution should have rule or policy-
based capabilities such as assigning access rights, restricting where
users can store sensitive data, and so forth"
558. Volume-II,
Annexure
B.17. DLP
(Data
Leakage
Prevention),
Page no.
184, Clause
no. 5
The Solution should not use any third party
proxy Server to provide DLP functionality
To segregate functionality and increase the overall security posture of
the city, we recommend that the DLP solution should have a central
management to ease out administration and the DLP should not be a
part of the proxy solution to isolate the decisions made by the DLP to
its own threat intelligence. Please change the clause to "The Solution
should not use any third party proxy Server to provide DLP
functionality. DLP should support centralized administration. Ability to
support network, storage and endpoint DLP from single console, The
End point should support windows OS, MAC, Linux, iOS, Android and
the DLP should be from different than proxy solution."
As per RFP
559. Volume-II,
Annexure
B.17. DLP
(Data
Leakage
Prevention),
Page no.
184, Clause
no. 6
The solution must have identity and role based
policy capability.
Along with having identity and role-based policies, the solution should
be able to inspect data leaks and keep a track of the same. It is
strongly advised to change the clause to "The solution must have
identity and role based policy capability. The end point solution should
inspect data leaks from all portable storage and to keep track of what
data users are taking from and to their work computers on any kind of
portable storage device means what data is copied from USB storage
devices"
As per RFP
560. VOLUME-II:
SCOPE OF
WORK
Annexure
B.11. Server
The proposed appliance should be multi-
tenanted appliance and have capabilities to
support multiple 3rd parties and open source
independent virtual instance of Network
The proposed device should support next generation features like
Virtualization that can that virtualizes the Device resources—including
CPU, memory, network, acceleration resources, Operating system to
provide complete separate environment from applications and
management perspective. Even if one virtual instance is rebooted it
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 172
Load
Balancer
176
1.
functions with dedicated Hardware resources for
future requirements and scalability.
should not impact the other instances running on the same hardware.
Suggested Clause :
The proposed Appliance should be dedicated hardware to provide
better overall performance with multi-core cPU support. The system
should support next generation features like ADC-VX/Virtualization
feature that virtualizes the Device resources—including CPU, memory,
network, and acceleration resources.
Each virtual ADC instance contains a complete and separated
environment of the Following:
a) Resources,
b) Configurations,
c) Management,
d) OS
561. VOLUME-II:
SCOPE OF
WORK
Annexure
B.11. Server
Load
Balancer
176
2
The appliance should have minimum 8 x10G SFP+
interfaces from day one. Should have min. 32 GB
RAM, 2 TB Hard disk and capability to create up
to 16 virtual Network functions from Day 1.
Device to provide 20 Gbps throughput.
The Proposed appliance should have enough number of port so as to
cater current and future requirements. Also, the device should have
scalability features in terms of throughput, virtual instance,etc.
Suggested Clause:
The appliance should have minimum 8 x 10G SFP+ interfaces from day
one and scalable upto 20 x 10G SFP+.
Should have min. 32 GB RAM, and capability to create up to 16 virtual
instance from Day 1 scalable to 32 Virtual instance.
Refer
Corrigendum
No. 5
562. VOLUME-II:
SCOPE OF
WORK
Annexure
B.11. Server
Device to have capabilities to support ADC and
SSL VPN as independent Network Function and
not an integrated solution to ensure required
performance. Should also provide machine
authentication based on combination of HDD ID,
As per industry standard, SSL VPN and remote authentication is a
feature of Firewall. This is not relevant for load balancer. Hence, we
request you to remove this clause.
Suggested Clause:
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 173
Load
Balancer
176
4
CPU info and OS related parameters like mac
address to provide secure access to corporate
resources.
The system should support next generation features like ADC-
VX/Virtualization feature that virtualizes the dedicated Device
resources—including CPU, memory, network, and acceleration
resources.
563. VOLUME-II:
SCOPE OF
WORK
Annexure
B.11. Server
Load
Balancer
176
New Clause Request Industry Standard Certification should be considered in order to have
benchmark and get helathy competition among the Industry
Technology Leaders. Pls note that Gartner Leader Quadrant qualifies 3
OEM's. for the ADC.
Suggested Clause:
OEM should be present in Gartner's LEADER magic quadrant for ADC
in the latest published report
As per RFP
564. VOLUME-II:
SCOPE OF
WORK
Annexure
B.12. Link
Load
Balancer
177
1.
The proposed device should be a dedicated
purpose built Multi-tenanted device which can
host multiple different virtual network functions.
It should have capabilities to support 3rd party
and open source independent virtual network
functions with dedicated Hardware resources for
future requirements and scalability.
The proposed device should support next generation features like
Virtualization that can that virtualizes the Device resources—including
CPU, memory, network, acceleration resources, Operating system to
provide complete separate environment from applications and
management perspective. Even if one virtual instance is rebooted it
should not impact the other instances running on the same hardware.
Suggested Clause :
The proposed Appliance should be dedicated hardware to provide
better overall performance with multi-core cPU support. The system
should support next generation features like ADC-VX/Virtualization
feature that virtualizes the Device resources—including CPU, memory,
network, and acceleration resources.
Each virtual ADC instance contains a complete and separated
environment of the Following:
a) Resources,
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 174
b) Configurations,
c) Management,
d) OS
565. VOLUME-II:
SCOPE OF
WORK
Annexure
B.12. Link
Load
Balancer
177
2.
The appliance should have minimum 8 x10G SFP+
interfaces from day one. Should have built in 32
GB RAM, 2 TB Hard disk to create virtual network
functions and capability to create up to 16 virtual
Network functions from Day 1. Device to provide
minimum 20 Gbps throughput.
The Proposed appliance should have enough number of port so as to
cater current and future requirements. Also, the device should have
scalability features in terms of throughput, virtual instance,etc.
Suggested Clause:
The appliance should have minimum 8 x 10G SFP+ interfaces from day
one and scalable upto 20 x 10G SFP+.
Should have min. 32 GB RAM, and capability to create up to 16 virtual
instance from Day 1 scalable to 32 Virtual instance.
Refer
Corrigendum
No. 5
566. VOLUME-II:
SCOPE OF
WORK
Annexure
B.12. Link
Load
Balancer
177
1.
Should support XML-RPC for integration with 3rd
party management and monitoring. Should also
support SAA, SAML, Hardware binding and AAA
support along with SSO. Solution must support
machine authentication based on combination of
HDD ID, CPU info and OS related parameters i.e.
mac address to
provide secure access to corporate resources.
As per industry standard, remote authentication is a feature of
Firewall. This is not relevant for load balancer. Hence, we request you
to remove this clause.
Suggested Clause:
Kindly Remove this Clause.
As per RFP
567. VOLUME-II:
SCOPE OF
WORK
Annexure
B.12. Link
Load
New Clause Request Industry Standard Certification should be considered in order to have
benchmark and get helathy competition among the Industry
Technology Leaders. Pls note that Gartner Leader Quadrant qualifies 3
OEM's. for the ADC.
Suggested Clause:
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 175
Balancer
177
OEM should be present in Gartner's LEADER magic quadrant for ADC
in the latest published report
568. VOLUME-II:
SCOPE OF
WORK
Annexure
B.13. DDoS
Solution
178
4
The proposed solution must provide the ability to
block bot-originated traffic according to system-
supplied signatures.
DDoS should not only rely on system supplied signature to detect and
mitigate attack. Device should be intelligent enough to detect &
mitigate Zero-Day attacks on the basis of behavioral based learning
and challenge-response mechanism. Also, the device should generate
real time signature automatically to block Zero-day attack without any
manual intervention.
Suggested Clause:
The proposed solution must provide the ability to block bot-originated
traffic according to system- supplied signatures.
The proposed device should also have protection against Zero Day
attacks. The device should generate Automatic Real Time Signature
based on Rate Variant, Rate Invariant algorithms & Challenge
Response Mechanisms; within few seconds, without any human
intervention.
As per RFP
569. VOLUME-II:
SCOPE OF
WORK
Annexure
B.13. DDoS
Solution
178
6
The solution should support 25 Gbps SSL
Throughput.
As per industry standard, DDoS sizing is based on the DDoS Flood
Attack Prevention Rate. Hence, we request to amend the clause.
Suggested Clause:
The solution should have 40 Gbps of throughput with DDoS Flood
Attack Prevention Rate upto 25 MPPS.
Refer
Corrigendum
No. 5
570. VOLUME-II:
SCOPE OF
WORK
Annexure
B.13. DDoS
The DDoS solution should be a dedicated
hardware with 8 X 10GE SFP+ ports and dual
power supply.
Ddos device should be a dedicated purpose built hardware appliance.
It should be placed invisibly in the network and must not hold any IP
on its data ports so that the device could protect itself from being
targeted by a DDoS Attack. The device should have sufficient number
of ports for current and future requirements.
Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 176
Solution
178
7
Suggested Clause:
DDoS Should be a dedicated purpose built hardware appliance (NOT a
part of UTM, Router, ADC, Proxy based appliance, StateFul
architecture) with minimum 8 X 10G SFP+ ports scalable upto 16 x 10G
SFP+ ports and dual power supply.
571. VOLUME-II:
SCOPE OF
WORK
Annexure
B.13. DDoS
Solution
178
New Clause Request Industry standard certification should be considered.
Suggested Clause:
The solution should be placed in Forrester’s Leader quadrant as per
latest published report and EAL 4+ / Equivalent certified
As per RFP
572. VOLUME-II:
SCOPE OF
WORK
Annexure
B.16. Web
Application
Firewall
183
7.
Should have 4-10Gig ports and storage capability
of 2 TB. Proposed solution should have
integrated Redundant power supply.
It is suggested to include a dedicated appliance based Web
Application Firewall solution. The Device must be equipped with
suitable number of port so as to meet current and future
Requirements.
Suggested Clause:
Web application Firewall should be a dedicated appliance based
solution with purpose built hardware for high performance with ADC-
VX/Virtualization feature that virtualizes the Device resources—
including CPU, memory, network, and acceleration resources.
Each virtual ADC instance contains a complete and separated
environment of the Following:
a) Resources,
b) Configurations,
c) Management,
d) OS
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 177
The proposed device should support upto 32 Virtual Instances.
The solution should support 16 x 10 GbE SFP+ network ports.
The Proposed solution should have integrated redundant power
supply.
573. VOLUME-II:
SCOPE OF
WORK
Annexure
B.16. Web
Application
Firewall
183
New Clause Request Include industry standard certification and references.
Suggested Clause:
OEM should be present in Gartner Magic quadrant in the latest WAF
report and the proposed Web Application Firewall should be ICSA
certified.
As per RFP
574. Annexure
B.13. DDoS
Solution,
Page
No.178
The solution should support 25 Gbps SSL
Throughput.
Since DDoS appliance will be placed at perimeter before the Firewall &
WAF, the SSL inspection happen will happen either at Firewall or WAF
hence there is no relevance for asking SSL inspection in DDoS solution
as SSL will not be decrypted at perimeter. 25 Gbps throughput on
DDoS solution asked is too high and would inflate the solution overall
cost. Kindly mention the throughput which is inline to the internet
bandwidth capacity. It is suggested that the DDoS inspection
throughputput should be mentioned inline to the size of the
bandwidth being factored.
Refer
Corrigendum
No. 5
575. Annexure
B.13. DDoS
Solution,
Page
No.178
New Clause Since the DDos appliance placed in perimeter latency play major role
in overall performance. Request you to ask for:
"The proposed applicance should have lower latency in microseconds
"
As per RFP
576. Annexure
B.14, Next
Generation
Throughput capacity of firewall under test
conditions should not be less than 50Gbps for
IPV4 & IPV6. Threat Prevention throughput
Today there are many applications which keep running on PCs /
Servers / Laptops and which try to connect to internet for various
downloads like windows updates / antivirus updates and other online
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 178
Firewall,
Section-2,
Page
No.179
(Includes Firewall, Application Control, IPS,
Antivirus, Antimalware etc.) capacity of 10 Gbps.
Appliance should support Max 50,000,000
concurrent sessions. Appliance should support at
least 200,000 connections per second. Solution
should be based on multi core processors, Should
have adequate memory on day 1 to handle
concurrent connections asked
applications. These application keeps opening sessions automatically.
The firewall should not become a bottleneck in case of a virus or
trojan generating huge nos of connections. To ensure that the firewall
is capable of handling such traffic scenarios it is important that firewall
is capable of handling very high concurrent sessions and new sessions
per second. "It is suggested that the "Appliance should support at
least double the value of connections per second as asked in the RFP"
577. Annexure
B.14, Next
Generation
Firewall,
Section-2,
Page
No.179
New Clause Since 8 x 1G-T Copper Ports, 8 x 10G SFP ports asked in rfp , the
solution should be capable of processing the traffic while all interfaces
are connectd hence it is suggested that
"The solution should be able to deliver very high Packet per Second in
the tune of 50 to 60 Mpps"
As per RFP
578. Annexure
B.14, Next
Generation
Firewall,
Section-2,
Page
No.179
New Clause Since most of the web traffic will be on encrypted (SSL)
It is suggested that the
"The Firewall solution should support SSL Inspection and the SSL
inspection throughput should be similar to the threat prevention
asked"
As per RFP
579. Annexure
B.15, Anti-
APT
Solution
New Clause Network security applicance deployed at perimeter can be
incorporated with APT solution to share the threat intelligence to each
other for threat detection and mitigation hence It is suggested that
the
"Proposed ATP applicance and Firewall should be from same OEM
only"
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 179
580. Annexure
B.16, Web
Application
Firewall,
Section-5,
Page
No.183
Proposed WAF module should be from different
OEM than Firewall for better security.
Today mostly web traffic is encrypted and decryption of traffic is done
at the WAF layer befre the traffic can be inspectied. It is strongly
suggested that the WAF solution should be able to scan the for
malacious fles / malwares being uploaded to the server and mitigate
the attacks. To acheive this the WAF should should have inbuilt
antivirus and be able to integrate with the proposed APT solution for
zero day threat detection and mitigation.
Kindly allow the WAF vendor to be from same OEM of Firewall so that
the solution can have tight integration with Pertimeter Security
appliance and APT solution to provide end to end security
Refer
Corrigendum
No. 5
581. Annexure
B.16, Web
Application
Firewall,
Section-5,
Page
No.183
New Clause Considering 4 x 10Gbps interfaces, It is suggested that the WAF
solution should not be part of load balancer or any module in SLB. It is
suggsted that a dedicated WAF applliance should be proposed and not
as part of SLB or ADC solution.
Refer
corrigendum
No.5
582. Annexure
B.16, Web
Application
Firewall,
Section-5,
Page
No.183
New Clause Since FortiWeb Deployed in Front of Web Servers. Protection for
The Core Switch should be Modular (Distributed Architecture with 100% passive backplane/mid-plane) with aggregate capacity of at-least 4 Tbps. Should have at-least 6 payload slots with 32 x 10/100/1000 BaseT RJ 45 and 32 SFP+ Ports. The
The core layer switches should have hardware level redundancy (1+1) in terms of data plane and control plane. Issues with any of the plane should not impact the functioning of the switch.Switch should support non blocking, wire speed performance per line card and a minimum
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 237
per slot bandwidth should be at-least 240 Gbps. All Interface Module should have local processing.
throughput of 3 Tbps per line card with aggregate minimum 28 Tbps minimum of switching capacity
763. Core Switch | Annexure B.7. | Pg 302
Should have 4 GB DRAM and 250,000 Nos. of MAC addresses and 4K VLAN, minimum 500,000 Route entries for IPv4 and IPv6. Should support 100,000 IPv4/IPv6 multicast routes
Should have 4 GB DRAM and minimum buffer of 150 Mb, alomg with 250,000 Nos. of MAC addresses and 4K VLAN, minimum 500,000 Route entries for IPv4 and IPv6. Should support 100,000 IPv4/IPv6 multicast routes
as per RFP
764. Core Switch | Annexure B.7. | Pg 302
Interface support: 40G and 100G from Day 1, Support up to 160 Nos of 10 Gigabit Ethernet or 240 Gigabit Ethernet ports.
Minimum 32 nos. of line rate and Non - Blocking 40/100G ports fully populated with 100G Bidi transrecievers
Refer
Corrigendum
No. 5
765. Core Switch | Annexure B.7. | Pg 302
Addition Switch should support VXLAN (RFC7348) and EVPN control plane Refer
Corrigendum
No. 5
766. Core Switch | Annexure B.7. | Pg 302
Addition Switch should support for external database for AAA using: a. TACACS+ b. RADIUS
Refer
Corrigendum
No. 5
767. Core Switch | Annexure B.7. | Pg 302
Addition Switch should support MAC ACLs Refer
Corrigendum
No. 5
768. Core Switch | Annexure B.7. | Pg 302
Addition Should support Standard & Extended ACLs using L2, L3 and L4 fields Refer
Corrigendum
No. 5
769. L3 Fiber Switch | Annexure B.9. | Pg 309
Switch forwarding rates – 1Bpps or higher Deletion Refer
Corrigendum
No. 5
770. L3 Fiber Switch | Annexure
10G SFP+- 24 ports populated with SFP module, scalable to 32 x1/10G fibre ports
Switch should have the following interfaces: a. 48 x 1G/10G/25G Multi Mode Fiber Interface
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 238
B.9. | Pg 309
b. 6 x 100GbE QSFP ports fully populated with 100G Bidi transrecievers
771. L3 Fiber Switch | Annexure B.9. | Pg 309
Addition Switch should support native 25G ports As per RFP
772. L3 Fiber Switch | Annexure B.9. | Pg 309
Addition Swtch should support 25G SR optics with OR without the use of DAC cables (with integrated optics)
As per RFP
773. L3 Fiber Switch | Annexure B.9. | Pg 309
Addition 25G ports should support FC-FEC and RS-FEC As per RFP
774. L3 Fiber Switch | Annexure B.9. | Pg 309
Support at least 4000 VLAN and 150,000 MAC Address
Support at least 3000 VLAN and 90,000 MAC Address Refer Corrigendum No. 5.
775. L3 Fiber Switch | Annexure B.9. | Pg 309
Switch should support Link Aggregation on two different switches
Deletion Refer Corrigendum No. 5
776. L3 Fiber Switch | Annexure B.9. | Pg 309
Switch should be stackable/VPC/Equivalent (All accessories to be provided from day 1)
Deletion As per RFP
777. L3 Fiber Switch | Annexure
Addition Switch and optics must be from the same OEM As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 239
B.9. | Pg 309
778. L3 Fiber Switch | Annexure B.9. | Pg 309
Addition All relevant licenses for all the above features and scale should be quoted along with switch on day 1
Refer Corrigendum No. 5.
779. Core Switch | Annexure B.7. | Pg 302
Addition Should be supplied with single fabric so that spine and leaf architecture will be established, should support micro segmentation for Virtualized and non-virtualized environment, and should provide visibility of latency and packet drop between VM’s as well as physical machines and all combinations. Should provide visibility of data across DC and DR.
As per RFP
780. Server Addition server management software will be integrated with data center, hybrid cloud platforms and services to securely deploy and manage infrastructure resources across the data center and edge environments.
As per RFP
781. Video Conferencing Solution | Annexure B.21 | Pg 322
Audio Inputs: Should support minimum 4 Microphones, connected directly or in array. 4 needs to be supplied from day one.
Audio Inputs: Should support minimum 3 Microphones, connected directly or in array. 3 needs to be supplied from day one.
Refer Corrigendum No. 5.
782. Video Conferencing Solution | Annexure B.21 | Pg 322
the camera should be dual camera with automatic voice tracking feature and face recognition cameras and each camera should be 10x optical zoom.
the camera should be dual camera with automatic voice tracking feature and face recognition cameras and each camera should be 10x optical zoom or a room size of 30 feet or more
The call centre solution should have been implemented in minimum 2 projects of Emergency handling over 50,000 calls per day in India. Documentation proof should be submitted as part of the tender submission
All contact centre related components including ACD, PABX, Gateways, Recording, CTI, softphone, headphones, Chat bot, Notification System etc. must be from same OEM.
Supports SIP-AST for enhanced features Deletion Refer Corrigendum No.5
787. Scope of Work
Addition All switches to be from the same OEM As per RFP
788. Next Generation Firewall | Annexure B.14. | Pg 312
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPSec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of 95%.
Please change the clause to ""The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs or FIPS140 certified. The hardware platform & Firewall with integrated SSL/IPSec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of 95%.""
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 241
789. Next Generation Firewall | Annexure B.14. | Pg 312
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6. Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps. Appliance should support Max 50,000,000 concurrent sessions. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Please change the clause to "Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus/ Antimalware etc.) capacity of 10 Gbps. Appliance should support Max 5,000,000 concurrent sessions. Appliance should support at least 20,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Refer Corrigendum No. 5
790. Next Generation Firewall | Annexure B.14. | Pg 312
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 400 GB SSD / HDD.
Please change the clause to "Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 200 GB SSD / HDD.
As per RFP
791. Next Generation Firewall | Annexure B.14. | Pg 312
Interface Requirement: 8 x 1G-T Copper Ports, 8 x 10 GB 10G SFP ports from day 1 and support for addition of 1 x Dedicated Management and 1 x Sync Ports
Please change the clause to "Interface Requirement: 8 x 1 / 10 GB SFP+ ports from day 1 and support for addition of 1 x Dedicated Management and 1 x Sync Ports.
As per RFP
792. Next Generation Firewall | Annexure B.14. | Pg 312
Firewall Feature: solution should be based on “stateful inspection” technology and must support access control for predefined /services/protocols with capability to define custom services. Must allow security rules to be enforced within time intervals to be configured with an expiry date/time. The communication between the management servers and the security gateways must be encrypted.
Please change the clause to "Firewall Feature: solution should be based on “stateful inspection” technology and must support access control for predefined /services/protocols with capability to define custom services. The communication between the management servers and the security gateways must be encrypted.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 242
793. Next Generation Firewall | Annexure B.14. | Pg 312
Authentication: schemes must be supported by the security gateway and VPN module: tokens (i.e. -SecureID), TACACS, RADIUS and digital certificates. Should support Ethernet Bonding functionality for Full Mesh deployment architecture. Must support user, client and session authentication methods. User authentication schemes must be supported by the security gateway and VPN module: tokens (i.e. -SecureID), TACACS, RADIUS and digital certificates. Firewall should support the system authentication with RADIUS and local authentication. Both should work simultaneously. Solution must support DCHP, server and relay. Solution must include the ability to work in Transparent/Bridge mode.
Please change the clause to "Authentication: schemes must be supported by the security gateway and VPN module: tokens (i.e. -SecureID), TACACS / RADIUS and digital certificates. Should support Ethernet Bonding functionality for Full Mesh deployment architecture. Must support user, client and session authentication methods. Firewall should support the system authentication with RADIUS and local authentication. Both should work simultaneously. Solution must support DCHP, server and relay. Solution must include the ability to work in Transparent/Bridge mode."
As per RFP
794. Next Generation Firewall | Annexure B.14. | Pg 312
User Identity / Awareness: Must be able to acquire user identity from Microsoft Active Directory without any type of agent installed on the domain controllers. Must support Kerberos transparent authentication for single sign on. Must support the use of LDAP nested groups. Must be able to create rules and policies based on identity roles to be used across all security applications. The solution should have the inherent ability to detect multi-stage attacks. For the purpose of detecting multi stage attacks the solution should include static analysis technologies like antivirus, antimalware/ anti bot however in an integrate mode with the solution. The
Please change the clause to "User Identity / Awareness: Must be able to acquire user identity from Microsoft Active Directory with or without any type of agent installed on the domain controllers. Must be able to create rules and policies based on identity roles to be used across all security applications. The solution should have the inherent ability to detect multi-stage attacks. For the purpose of detecting multi stage attacks the solution should include static analysis technologies like antivirus / antimalware/ anti bot however in an integrate mode with the solution. The bidder or SI may use additional appliances (at max 2) for the solution but should be provided by the same OEM in the solution."
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 243
bidder or SI may use additional appliances (at max 2) for the solution but should be provided by the same OEM in the solution.
795. Next Generation Firewall | Annexure B.14. | Pg 312
The solution should inspect the web sessions (HTTP and HTTPS both) to detect and notify the malicious web activity including malicious file downloads through the internet. Third Party/Separate appliance for SSL offloading will not be accepted. The proposed solution should dynamically generate real-time malware intelligence for immediate local protection via integration with the separate Automated Management and Event Correlation System. This Automated Management and Event Correlation solution must be from the same OEM. Solution should have an ability to remove all the active content and macros sending only a clean document to the end user. Solution should be able to detect & Prevent the Bot communication with C&C.
Please change the clause to "The solution should inspect the web sessions (HTTP and HTTPS both) to detect and notify the malicious web activity including malicious file downloads through the internet. Third Party/Separate appliance for SSL offloading will not be accepted. The proposed solution should dynamically generate real-time malware intelligence for immediate local protection via integration with the separate Automated Management and Event Correlation System. This Automated Management and Event Correlation solution must be from the same OEM. Solution should be able to detect & Prevent the Bot communication with C&C."
As per RFP
796. Next Generation Firewall | Annexure B.14. | Pg 312
Security Management: A separate centralized management appliance/software needs to be provided for management and logging of NGFW appliance. In case other security components like APT solution etc. are from the same OEM then a single centralized management, logging (and not multiple management system) should manage all such security devices. Security management Hardware can be an OEM appliance or dedicated
Please change the clause to "Security Management: A separate centralized management appliance/software needs to be provided for management and logging of NGFW appliance. In case other security components like APT solution etc. are from the same OEM then a single centralized management, logging (and not multiple management system) should manage all such security devices. Security management Hardware can be an OEM appliance or dedicated
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 244
server with software. The hardware appliance should have minimum 2 TB Hard disk and minimum dual 10/100/1000 Mbps network port. The central management console and should be able to handle 5000 log/sec
server with software. The hardware appliance should have minimum 1.5 TB Hard disk or higher and minimum dual 10G SFP network port. "
797. Anti APT Solution | Annexure B.15. | Pg 315
The APT appliance should be able to process min 1,000,000 files/month (either web or mail or both)
Please change the clause to "The APT appliance should be able to process min 40,000 files/month (either web or mail or both)
As per RFP
798. Anti APT Solution | Annexure B.15. | Pg 315
Min 4 Copper and 2 x 10G Fibber ports should be provided in APT appliances for achieving functionalities mentioned.
Please change it to "Min 2 Copper and 2 x 10G Fibber ports should be provided in APT appliances for achieving functionalities mentioned."
As per RFP
799. Anti APT Solution | Annexure B.15. | Pg 315
The solution must be able to detect and report malware by using multiple images of Windows XP, 7, 8, 10 etc.
Please change the clause "The solution must be able to detect and report malware by using multiple images of Windows XP/7/ 8, 10 etc."
As per RFP
800. Anti APT Solution | Annexure B.15. | Pg 315
The solution must be able to support scanning links for zero days & unknown malware and support sandboxing of file sizes of up to 50 MB. Solution should have an ability to remove all the active content, harmful links in documents and macros sending only a clean document to the end user
Please change the clause to "The solution must be able to support scanning links for zero days & unknown malware and support sandboxing of file sizes of up to 50 MB.
As per RFP
801. Antivirus with EDR and HIPS | Annexure B.54.| Pg 442
The solution should provide layered defense with Signature-based antivirus, Network Threat Protection, Browser protection, Machine Learning, Exploit mitigation, device controls & application control and should eradicate malware on a system to protect against viruses, worms, Trojans, spyware, bots, adware, and rootkits.
Please change the clause to "The solution should provide layered defense with Signature-based antivirus, Network Threat Protection, and should eradicate malware on a system to protect against viruses, worms, Trojans, spyware, bots, etc
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 245
802. Antivirus with EDR and HIPS | Annexure B.54.| Pg 442
The solution’s EDR should be able expose advanced attacks with precision machine learning, behavioral analytics and threat intelligence minimizing false positives.
Please change the clause to "The solution’s EDR should be able expose advanced attacks with precision machine learning, behavioral analytics and threat intelligence minimizing false positives and should be different OEM of AV and HIPS
As per RFP
803. Field Switch | Annexure B.42. | Pg 398
Switch should have wire rate switching capacity of minimum 24 Gbps or more
Switch should have wire rate switching capacity of minimum 20 Gbps or more
As per RFP
804. | Page 92 Integrations with Existing Systems Bidder should undertake the activity of integrating the GIS solution with Municipality Portal, e- Governance services, various smart city components (which are part of scope of the project and future integration with more smart city services that are envisioned to come up) and Integrated Command & control System.
Request you define number of Integrations Existing Systems & future integration . Tender description is not clear for integration requirement, Pls provide list for integration. This will help us to size server requirement and overall optimized solution.
The ICCC would act as the nerve centre for all the smart applications that would form the smart ecosystem for the city of Aligarh. However majority of these smart applications are in the design & development phases. These would be implemented accordingly and once implemented they needs to to be integrated
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 246
with the ICCC application stack. The Smart City platform should have all the required application & protocol supports that would enable the integration of various smart solution like but not limited to solid waste management, Smart street lighting, water & sewerage management & leak detection, smart parking, Smart education, smart poles, Septage management, Rain water harvesting, Smart electrical & water metering, Intelligent Building
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 247
Management, smart energy management etc. These integrations should enable 2-way/ bi-directional data communication & control.
805. | Page 92 |3.1.16. IoTplatform
The city will be using various device vendors for various smart services. For example, in the Smart city journey of the city, various vendors of smart elements will be used for deployment and each will be generating data in their own format. This Platform should be able to define its own data model for each smart service like waste, lighting, transport, etc. and map data from different device vendors to the common data model.
Our understanding is, command center software (IOT+ICCC) will integrate to sensor through sensor application software like parking,lighting applications. ICCC & IoT platform must be exposed to application eco system using secure APIs or any other secure methodology. Pls confirm.
MSI need to coordinate with multiple application vendors for their API/SDK.
806. Scope of work | Page 93
GIS Map Support Our understanding is, GIS Map Support funcationalties of apploicable for GIS map, This is not part of IoT software. Pls confirm.
Need to integrate ASCL GIS platform
807. Annexure B.51. | Integrated Command & Control Centre Solution/ Data Aggregation, Normalization and Access | Page 288
Aggregation and abstraction of sensors: provides aggregation of sensors from diverse sensor cloud
As per tender DC should be on premise and DC will be in cloud. Pls clerify, we need to provide aggregation of sensors from diverse sensor using cloud service ?
DC will be on premise and DR will be on cloud
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 248
808. Annexure B.51. | Integrated Command & Control Centre Solution/14.Integration capabilities | Page 293 of 366,
The platform should support all devices which are based on Industry standards. a. Protocol libraries of most standardized M2M Protocols like LWM2M,MQTT,LTN Gateway,DLMS,TR- 069,Zigbee,OMA DM etc.
Request to remove this requirement, Since command center software will integrate to sensor through sensor application middleware. All these protocols should be supported by vertical applications. Pls clarify.
Refer Corrigendum No.5
809. Annexure B.51.| Integrated Command & Control Centre Solution/15. Edge Devices & Application Gateways | Page 293
Provides standard appliance or software or hardware combination to connect IoT devices / applications, provide secure connection to IT infrastructure.
Request to provide scope of Qty, Scope and functionalities for Hardware appliance & software. This is not define under BOQ.
As per RFP
810. Annexure B.1. | Fixed Surveillance Camera | Page 159 of 366,
3. Wide Dynamic Range - 120dB or better 8: Lens type - Vari-Focal Motorized Lens 8-50 mm, Auto Iris, Corrected IR cut filter
- Request to change below clause " 8-50/12-50 mm IR Corrected Lens or better - Request to change as" 100 dB or better" Kindly Accept, Focal length 12.5 -50/8-50 mm, this change does not affect the functionality of the system. There are limited OEM for Lens and different OEM manufacture different size of lens. 12.5 -50 and 8-50 mm provide same performance and coverage.
As per RFP
811. Annexure B.1. | Fixed Surveillance Camera | Page 159 of 366,
Minimum illumination Color: 0.05 lux; B/W: 0.005 lux or better
- Request to allow below clause Minimum illumination Color: 0.07 lux; B/W: 0.005 lux or better
4-Minimum Illumination 0.05 Lux (Colour) , 0.005 Lux (B/W), 0 Lux with IR illumination on
- Request to allow below clause 4-Minimum Illumination Color: 0.07 Lux at F1.6 B/W: 0.01 Lux at F1.6 0 Lux with IR illumination on
as per RFP
813. Annexure B.1. | Annexure B.4. Indoor Dome Camera | Page 164
3. Wide Dynamic Range - 120dB or better 8: Lens type - Vari-Focal Motorized Lens 2.8-12 mm, Corrected IR cut filter
- Request to change below clause " 2.8-12 mm/4-9 mm IR Corrected Lens or better - Request to change as" 100 dB or better" Kindly Accept, Focal length 2.8-12 mm/4-9 mm, this change does not affect the functionality of the system. There are limited OEM for Lens and different OEM manufacture different size of lens. 2.8-12 mm & 4-9 mm provide same performance and coverage.
As per RFP
814. Annexure B.24. | Video Management Solution & Video Analytics Solution | Page 195 of 366,
The VMS should support virtual computing environment and should support all the industry leading virtualisation platforms available for Windows, Linux or Unix environment.
Request to change below clause : The VMS should support virtual computing environment and should support all the industry leading virtualisation platforms available for Windows/Linux/Unix environment.
MS should provide options for export format type (AVI/JPEG), timestamp, frame rate (full/half), digital zoom export, and AVI CODEC.
Kinldy allow below clause; MS should provide options for export format type (AVI/JPEG/MP4), timestamp, frame rate (full/half), digital zoom export, and AVI/Mp4 CODEC.
Refer
Corrigendum
No. 5
816. AnnexureB.59. | HyperConve
Addition The solution should provide hyper-converged software that allows delivery of enterprise-class storage services using latest x86 server infrastructures without dependence on a separate Storage Area Network & associated components such as SAN Switches & HBAs.
as per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 250
rgedlnfrastructure
817. AnnexureB.59. | HyperConvergedlnfrastructure
Addition The proposed HCI solution should be a factory shipped engineered & integrated system . All the components of HCI such should be factory installed and shipped ready for fast deployment.
As per RFP
818. AnnexureB.59. | HyperConvergedlnfrastructure
Addition The solution should be provided with 2* 24 port 40 GbE port with necessary 2*10 GbE uplink Network switches for inter node connectivity and privde end-to-end network QoS to streamline HCI network traffic to improve traffic filtering, segmentation and performance.
As per RFP
819. AnnexureB.59. | HyperConvergedlnfrastructure
Addition The HCI solution should provide Inline Deduplication and compression across all storage tiers.
As per RFP
820. AnnexureB.59. | HyperConvergedlnfrastructure
Addition The HCI should support connecting to external 3rd party SAN (ISCSI, FC) and NAS (CIFS, NFS) storage into the HCI cluster for capacity expansion and ease of migration from existing environment to HCI
As per RFP
821. Application Perfomance Tool
Addition The solution should include an Application and Infrastructure performance management appliance quoted as part of the solution to improve operations and provide deep infrastructure performance insight. The appliance should have capability to capture each and every flow using the light weight sensors deployed on VM, Bare Metal host and Network switches and analyse them to provide rich telemetry information about network i.e. Buffer utilization, packet drops, network latency etc. and application i.e. process ID, process owner, application latency etc. The appliance should provide accurate inventory of the installed software packages on the workloads to quickly identify any known vulnerabilities and exposures. It should then provide actions to quarantine or restrict communications based on vulnerabilities or
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 251
vulnerability score. The solution should be able to perform Application dependency mapping for the stipulated time and then it continuously monitors an application for compliance and also perform application behaviour analysis for anamoly detection. the solution must have capability of simulating and applying policy for validation on live as well as historical traffic.
822. Application Perfomance Tool
Addition The APM tool proposed should be part of Gartner Leader's quandrant, the tool proposed should be separate from the OEM of EMS vendors Single product and architecture to address Gartner’s 5 dimensions of Application Performance Management (end user experience monitoring, architecture discovery modeling and display, transaction profiling, deep-dive monitoring, analytics) Provide application performance monitoring tool of billing applications deployed across the data center the tool should automatically create a visualization of the entire application topology with all components. the tool should automatically discover standard back end systems (database, web services, SAP etc.) the tool should Provide code level diagnostics (class & method-level visibility) of poorly performing BTs The tool should monitor basic hardware metrics (CPU utilization, OS memory usage, disk I/O and network I/O) the tool should encrypt data transmissions end-to-end across the environment, it should have SSL Encrypted data transmission between EVERY monitoring component. The tool should provide easy upgrade paths across both major and minor releases, not requiring manual configuration edits The tool should provide Web based feature rich GUI without need for fat client (no installation, ongoing maintenance or management for web client) Provide the facility to create custom dashboards for business metrics and related application behavior Provide long term historical trending (metric persistence to enable historical observation (and comparison to baselines) The ability to view and drill into “Flow Map” for extended periods (e.g. 30 days, 6 months, 1 year etc).
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 252
The ability to compare “Flow Maps” from different time frames for up to 2 years Provide automatic & dynamic baselining of all metrics to reduce false alarms and elimination of static thresholds Automatically pick up application configuration changes as a result of agile release Automatically baseline new components – no manual intervention required – no unnecessary alert storms or false negatives Platform Support for Oracle, SQL Server, MySQL, DB2, Sybase, PostgreSQL, and MongoDB Measure and monitor all databases in your environment without impacting stability or performance. Low overhead, production safe monitoring technology. Agentless installation - ability to rapidly deploy and eliminate risk on production database servers It should provide Web & Mobile Real User Monitoring The tool should support for the web browser, mobile bowser, applications that are being used today and provide detailed browser traces for poor performing end user requests The tool should monitor all page requests for enhancing end user experience The tool should track user sessions to understand user flows and behaviour and should give alert based on normal behaviour for mobile metrics
823. Video Conferencing Solution | Annexure B.21 | Pg 322
Addition The solution should be an OEM integrated executive video system with a minimum 22" touchscreen display or higher with inbuilt codec, inbuilt integrated full HD 1080p camera, inbuilt Microphones and integrated speakers. The unit should acts as PC Monitor and should support bandwidth of upto 2Mbps on IP. the camera should aslo dual up as document camera The unit should be H.323 and SIP compliant. The unit should support video call along with data sharing. The units should have 10/100/1000 ethernet ports
As per RFP
824. AnnexureB.59. | HyperConve
Proposed solution should support heterogeneous platforms that include ESXI/ Hyper V and next generation containers either independently or concurrently on the same cluster
Our understanding is the proposed solution should support heterogenous plaforms that include ESXi, Hyper V and next generation containers. This is required to have flexibility in terms of selecting the hypervisor platform
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 253
rgedlnfrastructure
825. AnnexureB.59. | HyperConvergedlnfrastructure
The solution should provide software based storage services on server hardware available from leading server vendors in the industry. lt should support all flash configurations on the server
For guaranteed performance, it is best recommended to have an appliance form factor available, that will ensure 100% performance and reliabilty in overall solution
As per RFP
826. AnnexureB.59. | HyperConvergedlnfrastructure
HCI solution should have network and security solution which should offer virtualized workload at the VNIC level to be protected with a statefull firewall engine based on constructs such as Mac , lP ports, objects and tags , active directory groups, security groups etc. and the security policies must follow the VM in the event of migration (i.e. vMotion) within the data center
to be deleted As per RFP
827. AnnexureB.59. | HyperConvergedlnfrastructure
Network and security solution must provide the NAT function for multitenant deployment , distributed in-kernel routing with support of routing protocols like OSPF and BGP as well as it should support SSL VPN capabilities in the virtual environment
to be deleted As per RFP
828. AnnexureB.59. | HyperConvergedlnfrastructure
Network and security solution should be embedded in the kernelof the host architecture to protect east-west traffic by leveraging VM - based attributes like VM names , Security tags, OS type, logical switches etc.
to be deleted As per RFP
829. AnnexureB.59. | HyperConvergedlnfrastructure
Minimum 4 PCI-e (Express)slots in which minimum 2 x PCI-e 8Xslots Min 2 x USB 2.0, 1x Management port, 1x VGA
Minimum 6 PCI-e (Express)slots in which minimum 2 x PCI-e 8Xslots Min 2 x USB 2.0, 1x Management port, 1x VGA
As per RFP
830. AnnexureB.59. | HyperConvergedlnfrastructure
HCI solution should provide monitoring and management of virtualized infrastructure with configurable, customizable operations dashboards to provide real-time insight into infrastructure behavior, and for capacity
HCI solution should provide monitoring and management of virtualized and physical infrastructure including load balancer, network switches, storage with configurable, customizable operations dashboards to provide real-time insight into infrastructure behavior, and for capacity analytics. it should provide also provide infrastructure
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 254
analytics. it should provide also provide infrastructure and operations analytics to eliminate time-consuming problem resolution processes through automated root cause analysis.
and operations analytics to eliminate time-consuming problem resolution processes through automated root cause analysis.
831. Core Router
| Annexure
B.6. | Pg
167
Router shall support 500 Mbps forwarding
performance. The performance is considered
with IPv4 & IPv6
Refer
Corrigendum
No. 5
832. Core Router
| Annexure
B.6. | Pg
167
The router should be chassis based and mid‐
plane architecture
Refer
Corrigendum
No. 5
833. Volume-II:
Page 171 of
366
S. No: 1
19" Rack Mountable stackable switch with min 24
Nos. 10/100/1000 base-T POE (15.4W) ports and
additional support of 4x1G SFP, support for
external/internal redundant power supply.
19" Rack Mountable stackable switch with min 24 Nos. 10/100/1000
base-T POE (15.4W) ports and additional support of 4x10G SFP,
support for external/internal redundant power supply.
As these ports are for backbone of network, 10G capacity is essential
for futureproof infrastructure. Available with all vendors. So please
change uplink 1G to 10G.
Refer
Corrigendum
No. 5
834. Volume-II:
Scope of
work Page
171 of 366
S. No: 3
The switch should support dedicated stacking
port separate from uplink ports with 80 Gbps of
stacking bandwidth to put minimum 8 switches
into a single stack group.
The switch should support 80 Gbps of stacking bandwidth to put
minimum 8 switches into a single stack group.
As per industry standard, total 28 ports switch available including
stacking and uplink ports. Thus dedicated port is unnecessary and will
increase cost. Removing the same will allow cost effective solution.
As per RFP
835. Volume-II:
Page 265 of
366
4. Security
Features
IP Route filtering Remove this clause
IP Router filtering related to L3 switching feature and not relevent to
Field Switch. So kinldy remove this clause.
Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 255
836. Volume-II:
Page 115 of
366
4.8. Cabling
Infrastructu
re
OM4 Cable and Components for Data Center Solution This change will
enable bidders to quote better product which is more suitable for
required applications.
As per RFP
Outdoor/ Armoured Cat6 Cable for last mile outdoor installations This
change will enable bidders to quote better product which is more
suitable for required applications.
Refer
Corrigendum
No. 5
IP 20 connector for cable terminations at outdoor installations. This
will enable durable terminations
As per RFP
837. Volume 1
Annexure
2.14.1.
Proposed
Bill of
material for
CAPEX
Page no.99
Vehicle Detector Camera (thermal ) Please help us to know the purpose of the thermal in the Vehicle
Detection Camera, as thermal cameras are used in an application like
border areas, dense forset, normally in city surveillence thermal
cameras are not proposed.Requesting you to ammend the clause to
Vehicle Dectector Camera as per Bidder's design
As per RFP
838. Volume 2
3.1.2. Red
Light
Violation
System
(RLVD)
Page no.50
Light sensors shall be placed to detect the change
in traffic light.Once the traffic light has turned
red, the sensors shall activate the camera to
capture images of the vehicles that jumped the
traffic light.
It is not necessary that the system should use light sensor to detect
the change in traffic, System can use traffic signal detector as well as
this will, provide accurate signal status which in turn will trigger the
cameras, thus, requesting you to ammend the clause that System shall
be able to detect the change in the traffic light by light sensor or by
signal detector.Once the traffic light has turned red, the system shall
activate the camera to capture images of the vehicles that jumped the
traffic light.
Refer
Corrigendum
No. 5
839. Volume 2
3.1.2. Red
Light
Violation
The system should be able to perform OCR
(optical character recognition) of number plates
(Read and Detect) written in English with
character in standard or non-standard fonts,
For more accuracy it is recommended to have standard fonts and size
charaters, also, as per Government, vehicles number plate has to
follow standard colours, size, fonts with no special characters, thus,
requesting you to ammend the clause to The system should be able to
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 256
System
(RLVD)
Page no.51
unusual
characteristics like Different size characters, font,
colours, special characters etc.
perform OCR (optical character recognition) of number plates
(Read and Detect) written in English with character in standard fonts,
size characters, colours.
840. Volume 2
3.1.3. Speed
Violation
Detection
System
(SVD)
Page no.51
The SVD system should use radar & camera
based speed violation detection system that can
be produced in the court of law in case of any
litigation.
SVD system is used to create echallan to the violators, hence it is
necessary to have accurate speed calculations, RADAR provides
accurate speed , camera based speed violation system do not provide
accurate speed and faces issue during SVD implementation, thus,
requesting to amend the clause to The SVD system should use radar or
camera based speed violation detection system that can be produced
in the court of law in case of any litigation.
Refer
Corrigendum
No. 5
841. Volume 2
3.1.4.
Automatic
Number
Plate
Detection
System
(ANPR)
Page no.51
The ANPR server shall process the image using
OCR software for getting the registration number
of the vehicle with highest possible accuracy
The OCR function in the ANPR system can be done by software as well
hardware, thus requesting to provide an option of using either
software or by hardware in the ANPR System, thus, requesting you to
amend the clause to The ANPR system shall process the image using
OCR software or hardware for getting the registration number of the
vehicle with highest possible accueracy
Refer
Corrigendum
No. 5
842. Volume 2
3.1.4.
Automatic
Number
Plate
Detection
System
(ANPR)
Page no.52
Database so created from the images captured &
analysis shall store the following:
2) Number and time of entries and exits
4) Validation/Analysis results etc.
Please help to clarify and understand what does Number and time of
entries and exits and Validation/Analysis results etc. refers to.
Vehicles
registration
number with
correct time
stamp
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 257
843. Volume 2
3.1.4.
Automatic
Number
Plate
Detection
System
(ANPR)
Page no.52
The proposed system should be capable to
perform OCR (optical character recognition) of
number plates (Detect and Read) written in
English and Hindi language with character in
standard or non-standard fonts, unusual
characteristics like different size characters, font,
colors, special characters etc
For more accuracy it is recommended to have standard fonts and size
characters in English only, also, as per Government, vehicles number
plate has to follow standard colors, size, fonts with no special
characters, thus, requesting you to amend the clause to The proposed
system should be capable to perform OCR (optical character
recognition) of
number plates (Detect and Read) written in English language with
character in standard fonts, size characters, colors.
As per RFP
844. Volume 2
3.1.5. e-
Challan
System
Page no.54
GUI should be Multi lingual i.e. English and Hindi It is recommended to have standard language in the system which will
be easy and convenient to understand, thus, requesting to amend the
clause to
GUI should be Multi lingual i.e. English
As per RFP
845. Volume 2
3.1.12.
Facial
Recognition
System
Page no.63
The FRS algorithm/engine should have appeared
in top 10 listing of latest NIST benchmark test.
In order to have open and healthy competition, requesting to give
opportunity to the NIST listed OEM for the Face Recognition System,
thus, requesting to amend the clause to The FRS algorithm/engine
should have appeared in listing of latest NIST benchmark test.
Refer
Corrigendum
No. 5
846. Volume 2
3.1.12.
Facial
Recognition
System
Page no.63
Match suspected criminal face from pre-recorded
video feeds obtained from CCTVs deployed in
various critical identified locations, or with the
video feeds received from private or other public
organization’s video feeds.
It is recommend to match the face image of the crimainal with the
video feeds in the system, thus, requesting to remove the clause.
As per RFP
847. Volume 2 3.1.12. Facial
The user interface of the facial recognition system should have a report management tool without installation of any additional client software. It should be able to generate real time
It is not possible to have remote management tool without installation of any additional software,but can be done by Web Client, thus, requesting to ammend the clause to
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 258
Recognition System Page no.64
report such as Audit log report, Hit List Report, Daily Statistics Report, and Distribution Report.
The user interface of the facial recognition system should have a report management tool on the Web client. It should be able to generate real time report such as Audit log report, Hit List Report, Daily Statistics Report, and Distribution Report.
848. Volume 2 3.1.12. Facial Recognition System Page no.64
The system should have combination of eye-zone extraction and facial recognition
Face recognition solution purely works on face capture, face detection and its comparision, not by eye zone extraction, thus, requesting to remove the clause.
Minimum 3 Inputs ad 2 Output relay contacts Please help to clarify the use of 3 Inputs ad 2 Output, as Two Inpt and Output is sufficient to serve the purpose.
Refer Corrigendum No. 5
851. Volume 2 Annexure B.30. Automatic Number Plate Detection System Page no.235
Local Server at Intersection for ANPR Processing- The system must run on Outdoor INDUSTRIAL Grade multi core processor based server and should be able to cover at least 4 lanes or complete junction.
Local Server for ANPR is placed inside the Pole box, thus, requesting that Pole box should be with Outdoor Industrial grade, also, each OEM has its own processor used in the local server, thus,requesting to focus more on the performance and ammend the clause to The system must run on Outdoor based server without any effect on the performance and should be able to cover at least 4 lanes or complete junction.
As per RFP
852. Volume 2 Annexure B.31. Red
Red Light detection-System shall be Non-Intrusive. It shall not be connected with traffic
The main purpose of the RLVD system is to avoid the red light violations and to provide echallans to the violators, to provide echallan, is it necessary to have accurate information, the trigerring of
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 259
Light Violation Detection System Page no.236
light and red-light status is detected without any physical connection to traffic light.
red light to the cameras has to be done with the physical connection in order to have accurate data, thus, requesting to ammend the clause that System should detect red light status with or without physical connection to the traffic light.
853. Volume 2 Annexure B.31. Red Light Violation Detection System Page no.238
Local Server at Intersection for RLVD processing-The system must run on Outdoor INDUSTRIAL Grade multi core processor based server and should be able to cover at least 4 lanes or complete junction.
Local Server for RLVD is placed inside the Pole box, thus, requesting that Pole box should be with Outdoor Industrial grade, also, each OEM has its own processor used in the local server, thus,requesting to focus more on the performance and ammend the clause to The system must run on Outdoor based server without any effect on the performance and should be able to cover at least 4 lanes or complete junction.
Each OEM has it own specific design RADAR to measure the speed for the SVDS system, thus, requesting to give opporunity to use their RADAR based system, thus, requesting to ammend the clause to Speed should be measured using radar
Processor: minimum local storage 64 Gb, multicore processor GUI for configuration and diagnostic Security: Standard Digital signature on each violation to assure data integrity. Strong encryption on data during local storage and data transfer to Datacenter.
Each OEM has its own processor used in the local server, thus,requesting to focus more on the performance and ammend the clause to minimum local storage 64 Gb, Outdoor based server without any effect on the performance
Local Server at Intersection for SVD processing: The system must run on Outdoor INDUSTRIAL Grade multi core processor based server and should be able to cover at least 4 lanes or complete junction.
Local Server for SVDS is placed inside the Pole box, thus, requesting that Pole box should be with Outdoor Industrial grade, also, each OEM has its own processor used in the local server, thus,requesting to focus more on the performance and ammend the clause to The system must run on Outdoor based server without any effect on the performance and should be able to cover at least 4 lanes or complete junction.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 260
857. vol 1. 4.14 page 69
OEM criteria for ANPR; SPEED, RLVD Please confirm what are the Quality certifications required. We request to accept only ISO 9001 as it is primarily software solution
Refer Corrigendum No. 5
858. vol 1. 4.14 page 69
Spare depot and service centre Please clarify if Service centre and Spare depot has to be for Vehicle detector and all products
1. Non-intrusive video based traffic detectors for detecting traffic demand on major road approaches to junctions 2. It shall provide presence detection for all the lanes in a junction 3. The detector shall be able to detect the presence of vehicles near stop-line in non-lane based mixed traffic flow conditions. 4. It shall provide both non-directional and directional detection for all the arms of a junction with capability for user configured for each traffic zone. 5. The sensor firmware shall be capable of being upgraded after installation.
Please clarify if the sensors have to be necessarily thermal and what is the distance from the Stop line that should be covered. Thermal sensors based detectors also have limit to see the length of traffic and do stop and advance with single sensor. We request you to kindly allow usage of 4D radar based vehicle detectors. In another pages it has been mentioned as thermal, please clarify the technologies permitted and also how many sensors can be used per arm and how much traffic length needs to be seen as it is important for Adaptive system. 1- Please allow 4D forward firing radars to be quoted as that is the latest technology and has numerous advantages over the thermal sensors. 2- The single sensor should be able to do Stop line and Advance vehicle/queue length analysis for 200 meters.
MSI can decide to quote thermal camera/4D radar. Sensor should not require cleaning and should perform in FOG and night
860. Vol2. 3.1.3. Speed Violation Detection System (SVD) page 51
The SVD system should use radar & camera based speed violation detection system that can be produced in the court of law in case of any litigation.
We would request you to confirm the type of labs from which the Test reports are to be submitted. If Certificate of Speed system is also to be submitted we suggest both Test reports and Certificates/Approval/homologation be asked to avoid legal issues. Please also suggest if Test reports should be conducted in accordance to certain norms/ legal meteorology norms or it can be without any norms. Please suggest the standards( if any) to which the testing is to be done for generating the test reports .
Refer Corrigendum No.5
861. Vol 2. Section 3.1.3 SVD page 51
The SVD system should use radar & camera based speed violation detection system
Please confirm what it means. We understand speed detection should be using radar and camera will be for imagery proof
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 261
862. Vol2. Ann B.30 point 9. Page 234
OEM should have experience with ANPR projects in India and should have at least done 3 such projects. Proper documents should be submitted to prove.
Please suggest how many camera project it should be for each project. Or can we please ignore this clause
As per RFP
863. Vol 2. Ann B.32 page 239
Test reports, certifications and OEM experience Please clarify if we need to have some OEM experience for SVD systems like ANPR and if we need to submit any Test reports & CERTIFICATION for the systems. Please also suggest if test reports should be accordance to some standards. Or can be from any lab doing tests of other purpose also.
Refer Corrigendum No. 5
864. Vol 2. Ann. B.38 page 252
Traffic detector Thermal camera shall be used for vehicle detection The detector shall work in all weather conditions including rain, fog, etc. without any drop in accuracy levels The detector shall be able to cover up to 4 lanes. The detector shall be capable of integration with trigger module which should support vehicle presence, speed, class, ETA, wrong way, etc.
We request you to replace thermal sensors with 4D radar sensors as they are much better than thermal cameras. They can provide very high accuracy for counting, classification, and long queue detection. More over they do not require cleaning. Also, thermal cameras have lot of issues when traffic is heavy like in Indian situation. In case of thermal cameras please provide the following clarifications: 1- What frequency of detector should be quoted as higher the frequency better are the results. We suggest better than 50 Hz 2- What field of view along with stop line is required? Please clarify distance from the stop line. if it has to be 200m or more .What is pixel resolution 640X480 or you want lower resolutions 3- How many colour palettes system should be quoted, higher the same better are results as in bad weather it can help a lot
MSI can use thermal/ Radar. In case of Radar it should be 4D forward firing.
865. Vol 2. Ann. B.38 page 252
ATCS shall use standard communication protocols UG405 or NTCIP or equivalent. It should also provide the functionality of integration with on-ground hardware of any third-party traffic controller that is UG405 or NTCIP or equivalent compliant.
We request you to please add OCIT 2.0 it’s the best EU protocol and most widely and effectively used in the world.
As per RFP
866. In Volume-II: Scope of
Disaster Recovery as service over the cloud .
Cloud Service provider should be in cloud services business for minimum 3 years as on 31st March 2019.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 262
work, Page 99 of 366
"MSI shall avail hosting services from MEITY Empanelled Cloud Service Provider to host DR site in addition to implement and manage the architecture accordingly."
Cloud Service provider should be MEITY compliant. Cloud Service provider should have its own proprietary cloud platform/services and should not be reselling any third party cloud platform/services. Cloud service provider should be delivering the cloud services hosted out of its own data center(s) and not from leased or third party data center(s). The data center should be Uptime Institute TIER III / TIER IV Certified. Cloud service provider should be delivering the cloud services hosted out of its own data center(s) and not from leased or third party data center(s). The data center should be Uptime Institute TIER III / TIER IV Certified. Cloud Service provider should be hosting at least 1 smart city project on their own proprietary cloud platform for a minimum of one year. The contract should have been awarded by the smart city authority(ies) directly on the cloud service provider. Cloud Service provider should have been awarded at least one cloud hosting contract by central or state government(s) of India , with total single PO value of in access of INR 100Crs.
867. Next Generation Firewall, page 179/664
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPSec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of 95%.
The Firewall appliance should be a purpose built appliance based solution with integrated functions like Firewall, VPN and User awareness. The product licensing should be device based and not user/IP based (should support unlimited users except for VPN). The Firewall & IPSEC module should be ICSA labs certified. The hardware platform & Firewall with integrated SSL/IPSec VPN application has to be from the same OEM. The quoted NGFW OEM must have NSS Lab’s Recommended rating as per latest NSS Labs NGFW Methodology testing with a minimum exploit blocking rate of more than 99%.
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 263
868. Next Generation Firewall, page 179/664
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6. Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps. Appliance should support Max 50,000,000 concurrent sessions. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Throughput capacity of firewall under test conditions should not be less than 50Gbps for IPV4 & IPV6 . Threat Prevention throughput (Includes Firewall, Application Control, IPS, Antivirus, Antimalware etc.) capacity of 10 Gbps and must be scalable up to 13 Gbps from day one. Appliance should support Max 50,000,000 concurrent sessions and must have option to upgrade to 25 Millionnas in when required. Appliance should support at least 200,000 connections per second. Solution should be based on multi core processors, Should have adequate memory on day 1 to handle concurrent connections asked
Refer Corrigendum No. 5
869. Next Generation Firewall, page 179/664
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 400 GB SSD / HDD.
Solution should have following deployment modes mandatory: a) L3 Mode, b) L2/Transparent Mode. The solution should be deployed in High Availability. NGFW appliance should have inbuilt storage of min. 1000 GB SSD / HDD in RAID 1.
As per RFP
870. Next Generation Firewall, page 179/664
new suggestion for storage and SSL acceleration card
local storage 2x 1TB HDD and acceleration of SSL traffic with dedicated hardware based acceleration card. SSL acceleration has to be provided either with dedicated SSL hardware card/module (not software based) or with SSL offloader devices.
As per RFP
871. Next Generation Firewall, page 179/664
New Suggestion for High Avilability Please ask " The Firewall Appliance must have high availability from day one and it must suppport Active-Active and Active -Standby configuration from day one."
As per RFP
872. Next Generation Firewall, page 179/664
New Suggestion for Virtual Firewall Please ask " The Firewall Appliance must support virtual firewall from day one." Having virtual firewall from day one will help organization to scale the solution in future without changing the hardware.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 264
873. Anti-APT Solution, Page number 182/366
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach detection & prevention system report.
The quoted APT OEM must have NSS Lab’s Recommended rating as per breach prevention system report of december 2017 with more than 99% security effectivness
As per RFP
874. Anti-APT Solution, Page number 182/366
The APT appliance should be able to process min 1,000,000 files/month (either web or mail or both)
The APT appliance should be able to process min 1,000,000 files/month (either web or mail or both) and must be scalable up to 2,000,000 files/month from day one.
As per RFP
875. Anti-APT Solution, Page number 182/366
new suggestion for Anti-APT The APT appliance must be having optionfor hardware based fail open card with 2 x10G fiber port from day one.
As per RFP
876. Annexure B.54. Antivirus with EDR & HIPS 311/366
The solution should automatically detects what location a system is connecting from, such as a hotspot, wireless network, or VPN and adjusts the security to offer the best protection for the environment.
Please remove as this is not a feature of EDR solution. As per RFP
877. Annexure B.54. Antivirus with EDR & HIPS 311/366
The solution should manage single license for windows, linux and mac Operating Systems and management server should not be separate.
Please ask "The solution should manage single license for windows /linux/ mac Operating Systems and management server should not be separate."
As per RFP
878. Annexure B.54. Antivirus with EDR & HIPS 311/366
The Solution should provide manage windows, Linux and mac agents from same centralized console.
please ask "The Solution should provide manage windows/ Linux / mac agents from same centralized console.
As per RFP
879. Annexure B.54. Antivirus
Provides security monitoring across physical and virtual servers including
Please remove as this is not a feature of EDR solution, effetivly this feature must be part of Perimeter security.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 265
with EDR & HIPS 311/366
real-time file integrity monitoring, configuration monitoring, consolidated event logging, and file and system tamper prevention.
880. Annexure B.54. Antivirus with EDR & HIPS 311/366
Protects both physical and virtual servers by delivering application and protected whitelisting, fine grained intrusion detection and prevention; file system and admin lockdown; and file integrity and configuration monitoring.
Please remove as this is not a feature of EDR solution, effetivly this feature must be part of Perimeter security.
As per RFP
881. Annexure B.54. Antivirus with EDR & HIPS 311/366
Has out of the box Host IDS and IPS Policies. These prebuilt policies for Windows/Linux environments should monitor and prevent suspicious server activity.
Please remove as this is not a feature of EDR solution, effetivly this feature must be part of Perimeter security like NGFW and IPS
As per RFP
882. Annexure B.54. Antivirus with EDR & HIPS 311/366
Has sandboxing and process access control to prevent against a new class of threats utilizing comprehensive IPS protection. Must not be dependent on signatures for protecting server from malware.
Please ask "Has sandboxing and process access control to prevent against a new class of threats utilizing sandboxing solution." because ips has been asked in perimeter security and and when we are talking sandboxing which signature less technology then why coming back to signature based which is IPS, and IPS is not a part of EDR solution.
Refer Corrigendum No. 5
883. Annexure B.54. Antivirus with EDR & HIPS 311/366
Has host firewall to control inbound and outbound network traffic to and from servers. Has compensating HIPS controls to restrict application and operating system behavior using policy-based least privilege access control.
please remove this. Because HIPS is not used to restrict application and by overloading endpoints from multiple security feature will slow down the device, IPS functionality has been asked in perimeter security.
Refer Corrigendum No. 5
884. Annexure B.54. Antivirus with EDR & HIPS 311/366
Provides process control based on the application initiating the change, the target file/registry key, the user/group attempting the change and finally based on additional arguments used when starting the application.
Please remove as this is the part of application control feature and same has been asked in permeter security.
Refer Corrigendum No. 5
885. Annexure B.54.
Server Security solution must provide the ability to lock files/key down from
Please remove as this is the part of application control feature and same has been asked in permeter security.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 266
Antivirus with EDR & HIPS 311/366
all applications, while allowing other applications to edit or read the file/key - so that enterprise admin tools can perform their task without manual intervention.
886. Annexure B.54. Antivirus with EDR & HIPS 311/366
New Point Please ask "Solution must have automatic file restoration in case of ransomware compromise on end points."
As per RFP
887. Annexure B.54. Antivirus with EDR & HIPS 311/366
New Point Please ask " Should provide in browser protection through plugin or add on mechanism to prevent and control download of malicious and unknown attacks and by blocking access to data entering on phishing websites, by removal of harmful active content in files and by converting potentially harmful files to PDF."
As per RFP
888. Annexure B.54. Antivirus with EDR & HIPS 311/366
New Point The proposed Endpoint solution must be managed by Centralized management appliance which can manage NGFW,APT and EDR for better integration or Seprate device must be quoted to manage EDR and must be able to integrate with Sandboxing solution which is asked in RFP."
As per RFP
889. Developer Program tools (pg 289) Platform OEM should provide online/offline Developer Program tools that help City to produce new
More clarity on What kind of new applications needs to be developed and free of cost clause should be removed
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 267
applications, and/or use solution APIs to enhance or manage existing solution free of cost. SI must ensure development of new applications for citizen services are compatible with the existing setup.
890. Video Display and Integration Capabilities (290) Should use dynamic channel coverage specifically for video stream function for efficient bandwidth usage for multiple
More clarity on dynamic channel coverage As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 268
Remote Control centre
891. API Repository / API Guide (291) Platform should have feature for Application development studio to create new applications for Smart City in Future. It will be responsibility of offered platform bidder to facilitate the future application development on deployed platform to build future applications.
More clarity on what sort of application development they are looking for
Refer Corrigendum No.5
892. Platform functionality (291)
This would be possible only if API for the integration is provided
Refer
corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 269
The platform should provide other e-governance data as i-frames in the command and control centre dashboard
893. CCC Operations(293) Platform should support on the fly deployment of Sensors. Platform shall have the ability to add / remove sensors including new vendor types without a need for shutdown
Possible only if the new sensors have similar specifications as previous
It should be on the fly deployment but with similar specifications of the sensor as previous
As per RFP
894. Integration capabilities (293)
More clarity required As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 270
API Exposure and Interaction Studio (Web GUI) tools to building real time IOT applications
895. Notifications, Alerts and Alarms (295) System should generate Notification, Alert and Alarm messages that should be visible within the Dashboard and the Enforcement Officer Mobile App if required.
Enforcement Officer Mobile App should be OUT OF SCOPE of work from ICCC
As per RFP
896. Reports (296) There should have provision for automatical
More clarity on commentary for the SOP As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 271
ly logging the actions, changes, and commentary for the SOP and its activities, so that an electronic record is available for afteraction review
897. (296)Collaboration • The CCC platform should support an ability to bring multiple stake holders on to a common voice conference call as a standard operating procedure in response configured events
Does the feature needs to inbuilt in ICCC? It should allow integration with a third party application which has all the capabilities mentioned under collaboration
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 272
898. Social Media Intelligence (302) Provides analytics based on the social media feed collected from the open source intelligence and collate with the surveillance inputs to alert the responders for immediate action on the ground.
Is it mandatory to have Open Source Intelligence?
It should allow integratio with any third party software either paid or free
As per RFP
899. Platform Software (304) There shall be no use of freeware, shareware .
Does it means we cannot use open source applications to build plaform
It should allow usage of freeware and shareware Bidder has to provide valid perpetual licenses for all modules.
900. ERP module: (108) FinanceMgmt
Please confirm ,how many users will use finance Refer corrigendum No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 273
901. ERP module: HRMS (108)
Please confirm ,Number of employee for HRMS and Payroll
Refer
corrigendum
No.5
902. ERP module: Project Mgmt.
project Mgmt. will be used by how many users , please confirm
Refer
corrigendum
No.5
903. ERP module: Utility Billing
How many bill we generate in month or how many customer we have
As per RFP
904. 6. Smart Application and Integration Layer Page 164
The smart applications layer will contain data aggregation and management systems (rules engines, alerting systems, diagnostics systems, control systems, messaging system, events handling system), and reporting / dashboard system to provide actionable information to city administrators and citizens. It will be an evolving layer with applications added and integrated as and when new applications are developed at ASCL
As RFP emphasis Integration is the key building block (specially when it comes to integrating various smart city applications and external systems which may be built using various different technologies of overall command control center solution. We highly recommend bidder should propose industry leading integration platform (Scalable, Secure & Available) with following capabilities but not limited to below mentioned list. • Integration platform should be in Application integration leader’s quadrant by leading analyst like Gartner, Forrester. • Integration platform should support industry leading application server as an infrastructure. Application server should also be in leading analyst reports as leader • Integration platform should support adapters base framework mechanism to enable efficient integration with various smart city applications. • Integration platform should have built in caching technologies to enable Service Result Caching will dramatic improvement in performance and high availability through cached service results. • Should provide integration debugger to enable set break points, change variables while debugging, view payloads (XML/non-XML) for faster development & troubleshooting • Integration Platform from Orchestration perspective- Should support BPEL 2.0
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 274
• Platform should provide Encrypt inbound and Decrypt outbound data based on sensitivity of the data • Platform to monitor all integration touch points using single management console. • Platform to enable SOAP/REST Services to be consumed both by desktop application & mobile applications • Platform should have support to integrate various Industry leading ERP's like Oracle, SAP
905. 6. Smart Application and Integration Layer Page 165
It is through the integration layer – that data will be exchanged to and from the underlying architecture components and other data from system developed by government (such as police department, meteorological department, street lights department, water department, irrigation department, transport organizations with ASCL ICCC) and non-government agencies (if required).
Request to please clarify indicative integration touch points with mentioned applications to be integrated with command control center application. - Indicative Data level integration (data sets) with other applications as specified to enable SOP- Standard Operating Procedures - Indicative Size (KB) & volumetrics during integration touch points. - Type of API's Available for integration with respective applications. - Frequency -realtime or near realtime or batch Above information is required for sizing the Integration platform infrastructure. In addition this will help in sizing the effort of integration touch points.
Integration of various smart solution with ICCC are like but not limited to solid waste management, Smart street lighting, water & sewerage management & leak detection, smart parking, Smart education, smart poles, Septage management, Rain water harvesting, Smart electrical & water metering, Intelligent Building Management, smart energy
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 275
management etc. These integrations should enable 2-way/ bidirectional data communication & control.
906. 4. Security and privacy of data Point d. Page 167
Security design should provide for a well-designed identity management system, security of physical and digital assets, data and network security, backup and recovery and disaster recovery system.
To ensure best of the class security at the Database Tier it is highly critical from the overall data security perspective, please suggest on below database security capabilities: 1. Should RDBMS natively provide transparent to application encryption at table and column level data, backup encryption and data encryption over the network. 2. Should database provide separation of duties, row level security and restrict privilege users to access the transactional data. 3. Should database provide EAL4 ( Evaluation Assurance Level 4) security certification standard, please clarify.
DB Encryption tool and other security systems are already considered in RFP.
907. 4. Security and privacy of data Point e. Page 167
The solution should provide for maintaining an audit trail of all the transactions and should also ensure the non-repudiation of audit trail without impacting the overall performance of the system.
For Smart City the Database will be the most critical asset for its operations to be successful. Is the requirement is the the database system to provide adequate auditing trail facility. Audit trail should also be maintained at database level for any changes made in database and it should be ensured that these audit trails cannot be manipulated by anyone including super users and DBAs.
As per RFP
908. 4. System and Application Monitoring. Page 353
The solution should support Virtual platforms - VMware and Microsoft Hyper-V, Citrix Xen, AWS, Azure and provide capability to monitor both Microsoft .NET and J2EE applications from the same platform
It is requested to added OVM into the list of hypervisor required to be supported for the Virtual platform in addition to the listed set of product mentioned in the RFP.
As per RFP
909. Annexure B.45. GIS Page 408
The GIS server should be based on a Services Oriented Architecture (SOA).
GIS integration and storing and processing GIS and spatial data is one of the key requirements for any smart city application, it is suggested that database should comply by OGC(Open Geospatial Consortium) standards and Should able to store spatial topology data model, network data model, able to store 2-D, 3-D and LiDAR, TIN data types and storage, support spatial indexes like r-tree indexes and store
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 276
Raster and Vector data. Please suggest /clarify GMDA requirement on these capabilities
910. Annexure B.45. GIS Page 403
GIS Functions It is recommended to use Database with the capability to offer spatial analytic functions for data mining applications, such as binning, spatial correlation, colocation mining, spatial clustering, and location prospecting
As per RFP
911. 64 The system should have ability to handle initial real-time watch list of 50,000 Faces (should be scalable to at least 1 Million faces) and 50 Camera Feeds simultaneously and generate face matching alerts.
In the BOQ, the FRS camera quantity is 10 numbers. Please clarify which camera quantity shall we consider for licensing.
FRS camera quantity is 10 in numbers.
912. 69 All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
ISO 9001:2008 is an old version of certificates. Kindly update the certificate to ISO 9001:2015.
Refer Corrigendum No. 5
913. 100 Video Analytics software for specific cameras: 2 Please provide the number of Video analytics license to be considered for designing the solution.
Refer corrigendum No.5
914. ANPR and RLVD Solution Please provide the number of lanes at each junction for optimum solution design.
Refer corrigendum No.5
915. Video Management System redundancy Please let us know if we need to consider N:N or N:1 failover option for the redundancy of recorder servers.
N:N+1 (where N=10)
916. 198 CE and RoHS compliant certificate CE or RoHS certificates are applicable to the hardware components. We understand that this will be applicable to the hardware components only in the solutions such as speed detection or RLVD. Please let us know if our assumption is correct.
CE or RoHS certificates are applicable to the hardware components
917. 235 The system should be integrated with the proposed Video Management System.
Does the requirement mean that the ANPR and RLVD overview cameras need to be considered for continuous monitoring and recording in the VMS application at the central location? Kindly confirm.
All cameras should be monitored and recorded in the VMS application at
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 277
the central location
918. 235 The entire unit should be capable to perform under overall operating temperature of minimum 70 deg. Letter or test report from OEM in this regard to be submitted along with technical bid.
For RLVD LPU, the working temperature mentioned as 0 to 60 degrees C. However on page 235, it is mentioned as 70 degrees C. For outdoor application LPUs work in the temperature rating of 0-60 degrees. We assume the LPU temperature rating to consider is 0-60 degrees. Please confirm if our understanding is correct.
LPU temperature rating should be from 0 to 60 degrees
919. 239 Speed should be measured using 3D advanced radar
Video Analytics based speed detection technology is proven and deployed in multiple smart city and safe city projects in India. Also, recently released smart city RFPs (Ranchi, Rourkela, Gurugram etc..) have considered video based speed detection technology as an option. We request you to please allow the use of video analytics based speed detection system along side the radar based system.
As per RFP
920. 239 Working temperature -5 to +60 deg.C Based on the common temperature profile, 0 degree C to 60 degree C works well for the speed detection system. We request you to kindly amend the clause.
Experience in establishment and management of ICCC(Integrated command and control center) The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any three(03) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center and Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. Marks shall be allotted as below:
Number of Projects 4 or more = 10 marks Number of Projects 3 = 8 marks Number of Projects 2 = 5 marks
The cumulative value of project should not be less than 100 Cr.
Only large MSI's can be eligible for this Clause as a single company needs to have implementation experience with the below mentioned categories of ICT components. This requirement can be fully met by 1 or 2 MSI's only. So, kindly request you to amend the clause as below in order to allow fair competion. Experience in establishment and management of ICCC(Integrated command and control center) The Bidder (any member in case of consortium) shall have successfully executed projects in last five (5) years (excluding civil work): Each project should include any two(02) of following components from below list- 1) Data Center/ Data Recovery 2) Network/LAN/WAN with more than 50 locations 3) Command and control center / Security Operations Centre / Network Operation Centre 4) Laying of fiber network for min. 100 KMs. 5) ICT Utility Management Applications.(Power, Waste, Gas) Marks shall be allotted as below:
Number of Projects 4 or more = 10 marks Number of Projects 3 = 8 marks
Refer Corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 278
Number of Projects 2 = 5 marks The cumulative value of project should not be less than 100 Cr.
Smart Solution Integration The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management during last five (5) years Marking:
Integration of 10 or more smart features: 5 marks
Integration of 07 to 09 smart features: 3 marks
Integration of 04 to 06 smart features: 1 mark
Request you to kindly amend the clause by additional few other smart features as below Smart Solution Integration The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience in integration of following smart features with a centralized system: GIS system/ smart parking/ Smart Street lighting/ environmental sensors/ ERP/ traffic enforcement system/ SCADA/ e-Challan/ Solid Waste Management/ Water Grid / smart education/Smart Classroom/ Digital library/solar/sewerage management/ Smart Health/smart pole/asset management/ Public address system/ Intelligent bus transport/ Public WiFi/ Emergency call Box/ Variable messaging displays during last five (5) years Marking:
Integration of 10 or more smart features: 5 marks Integration of 07 to 09 smart features: 3 marks Integration of 04 to 06 smart features: 1 mark
Experience on working with GIS Platform. The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation experience of GIS platform and integration with minimum 01 (one) e-governance project .The cumulative value of project should be min five (5) crore
3 or more project : 5 mark 2 project: 3 mark 1 project: 1 mark
Request you to kindly amend the clause as below Experience on working with GIS Platform. The Bidder (any member in case of consortium) shall have demonstrable expertise & project implementation/ integration experience of GIS platform .The cumulative value of project should be min five (5) crore
3 or more project : 5 mark 2 project: 3 mark 1 project: 1 mark
Refer Corrigendum No. 5
924. Volume 2, Section 5. Sustainable & scalable
The data centre infrastructure shall be capable of serving at least 1000 concurrent users. The expectation is that the system should sustain at least 10 years from GO-Live.
Please provide the tentative count of concurrent internal users accessing only ICCC application from various departments. And also please provide the growth percentage for atleast next 5 years
The data centre infrastructure shall be capable of serving at least 1000 concurrent users. The expectation is that the system should sustain at least 10 years from GO-Live.
Please provide the tentative count of concurrent internal users accessing only eGovernance application from various departments. And also please provide the growth percentage for atleast next 5 years
The data centre infrastructure shall be capable of serving at least 1000 concurrent users. The expectation is that the system should sustain at least 10 years from GO-Live.
Please provide the tentative count of concurrent citizens accessing mobile application.
The initial concurrent number of citizens accessing the mobile app is expected to be 200
Minimum Primary Storage & Secondary storage capacity to be mentioned in requirements
Request authorities to provide minimum storage capacity for Primary & Secondary storages
All the camera feeds would be recorded in the Primary Storage for minimum 30 days on 25 FPS and full HD with H.264/265. MSI also needs to keep incident/flagged video data and non-video data (ANPR, RLVD, SVD, FRS, Incidents, e-Governance etc.) for 90 days in
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 280
primary storage. In addition to that, MSI should also provision for additional 5% of space in primary storage. All incident/flagged video data and non-video data (ANPR, RLVD, SVD, FRS, and Incidents etc.) should be available on secondary storage for additional 90 days. MSI is expected to provision secondary storage for e-Governance related data for complete duration of contract including O&M phase.
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 281
928. Volume 1,Annexure 2.14.1., Schedule A : Adaptive Traffic Control System (ATCS),Page No. 99
As per proposed Bill of Material for CAPEX part in RFP, Vehicle Detector Camera (thermal ) cameras are mentioned, but the Camera specification are not mentioned. Kindly provide minimum specifications of the same.
Vehicle Detector Camera (thermal ) @74 nos. Min. requirement given under ATCS specs, please consider them
As per proposed Bill of Material for CAPEX part in RFP, RLVD cameras are mentioned, but the Camera specification are not mentioned. Kindly provide minimum specifications of the same.
Red Light Violation Detection (RLVD) cameras for covering all the arms & lanes at each junction with complete hardware
Same fixed camera specs all applicable for RLVD cameras
As per proposed Bill of Material for CAPEX part in RFP, ANPR cameras are mentioned, but the Camera specification are not mentioned. Kindly provide minimum specifications of the same.
Automatic Number Plate Recognition (ANPR) cameras for covering all the arms & lanes at each junction with complete hardware
Same fixed camera specs all applicable for ANPR cameras
As per proposed Bill of Material for CAPEX part in RFP, Speed Detection Cameras are mentioned, but the Camera specification are not mentioned. Kindly provide minimum specifications of the same.
Speed Detection cameras with complete accessories Same fixed camera specs all applicable for SVD cameras
CMMI levels determine maturity level toward achieving a mature software process and applicable on software system integrators and developers. We understand that CMMI 3 certification here is applicable on System Integrators and VMS/ other software OEMs and not on CCTV camera OEM, as we manufacture hardware devices. Pls confirm. CP PLUS is an Indian OEM having own manufactureing Unit in Tirupati (India) and manufacture 2.5 Lac cameras per month in India.
All quoted OEM should have quality standard certifications like ISO 9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever applicable to ensure only quality OEM participation, as on date of RFP release.
Refer Corrigendum No. 5
933. Annexure B.42, Page No 398, Point 1
The switch should provide 8 ports 10/100/1000 Mbps T POE+ ports, (with minimum power budget of 240W) and switch should additionally have 4 GE SFP uplinks.
Since all the ports are not used for HPoE , we would request you to kindly reduce Power budget to 150W.
Refer Corrigendum No. 5
934. Annexure B.42, Page No 398, Point 2
Spanning tree protocol as per IEEE 801.1d, 802.1s and 802.1w
801.1D is repalced by 802.1Q in the latest standard Refer Corrigendum No. 5
935. Annexure B.42, Page No 398, Point 11
0⁰ C to +60⁰ C For extreme conditions we would recommend atleast -10 C to 60 C As per RFP
936. Annexure B.42, Page No 398, Point 12
IEC 60068-2-27 IEC 60068-2-64 IEC 60068-2-32
60068 series of shock & vibration test are very old. Latest ones are 60255 series. We would recommend 60068 or better to 60255-21-2(mechanical shock) and 60255-21-1(Vibration)
Refer Corrigendum No. 5
937. Annexure B.42, Page No 398
New addition Surge Protection on all LAN ports Reason: This is very important for outdoor implementation where surge from other cables affetc the switch and the devices connected to switch. The recommended surge protection should be 6 KV.
Refer Corrigendum No. 5
938. New addition Include NEMA TS-2 Reason: NEMA TS2 is a standard for traffic control assemblies, such as traffic lights, emergency road condition signs and walk/don't walk signs. The standard is designed for manufacturers to meet or exceed
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 283
a set of minimum requirements. This covers traffic control cabinet applications that require Ethernet Switches, Fiber Media Converters, Serial Isolators, Ethernet Extenders, Ethernet Routers and Wireless communications equipment.
939. New addition Include MACSEC Reason: Very important in IoT implementation to secure the switch port that are deployed in public places. MACSEC specifies provision of connectionless user data confidentiality, data integrity, and data origin authenticity by media access independent protocols and entities that operate transparently to MAC Clients.
As per RFP
940. Annexure B.7. Core Switch & Page no. 303
Interface support: 40G and 100G from Day 1, Support up to 160 Nos of 10 Gigabit Ethernet or 240 Gigabit Ethernet ports.
100 G Interface is not required from Day one. Even 40 Gig interface not asked in requirement. Kindly remove Support of 100Gig interface from Day one.
As per RFP
941. Annexure B.7. Core Switch & Page no. 303
Should have 4 GB DRAM and 250,000 Nos. of MAC addresses and 4K VLAN, minimum 500,000 Route entries for IPv4 and IPv6. Should support 100,000 IPv4/IPv6 multicast routes
Asked Route enteries and MAC table is very High side. Kinldy modify clause as" Should have 4 GB DRAM and 160,000 Nos. of MAC addresses and 4K VLAN, minimum 64,000 Route entries for IPv4 and IPv6 and multicast."
As per RFP
942. Annexure B.7. Core Switch & Page no. 303
Protocols: IEEE 802.1w RSTP and IEEE 802.1s MSTP, RIP V1/v2, OSPF v1/v2, BGPv4, IS-IS, IPv6 packet switching. VRRP, Should support MPLS, GRE tunnelling, IP Multicast PIM - SSM, MSDP, IGMP v1, v2 , v3, IGMP Snooping, H/W based IPv4 and IPv6 Multicasting.
MPLS and GRE Tunnel is a feature of Router. Kinldy remove from Core switch on which direct ISP links never terminate.
As per RFP
943. Annexure B.8. Access Switch & Page no. 304
Switch should support automated image installation, configuration & automatic configuration of per port QoS to reduce switch provisioning time & effort.
Kindly clarify by this clause requirement is remote image installation, SDN functionality, Voice VLAN.
As per RFP
944. Annexure B.9. L3 Fibre Switch & Page no. 305
The switch should support MACsec, SSH v1 & v2 and Dynamic ARP inspection
MACsec feature is not relevant in data center Fiber Switch. Kindly remove it for all leading OEM's to participate.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 284
945. Annexure B.9. L3 Fibre Switch & Page no. 305
Layer3 routing protocols like Static, RIP, OSPF, RIPnG, OSPFv3 from day 1 for the solution.
OSPFv3 is used instead of RIPng for faster convergence and better scalablity. Kinldy remove RIPng as its not used in IPv6 deployment.
Refer Corrigendum No. 5
946. Annexure B.9. L3 Fibre Switch & Page no. 305
The switch should support MPLS, L2 and L3 VPN and IPv6 Tunnelling
MPLS, VPN and tunneling features required and used in routers. Kinldy remove it from switch specifications
As per RFP
947. Annexure
B.23, Citizen
contact
centre,
Page 325
Contact Center Specification
10. Live data reporting gadgets
This is an optional feature and not supported by all the vendor. Kindly
remove it or make it optional
Refer
Corrigendum
No. 5
948. Annexure
B.9. L3 Fibre
Switch &
Page no.
306
The switch should support NEBS NEBS is a certificate which is used in Telecom Sector and its not
required in enterprise Data center switch. Kinldy remove it for leading
OEM's to participate.
As per RFP
949. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed disk based backup appliance should be
able to interface with various industry leading
server platforms, operating systems and Must
support LAN/SAN based D2D backup and VTL
backup simultaneously via NFS v3, CIFS, FC , OST
and NDMP protocols.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose better
solution
950. Suggestion
for Backup
Apliances
Specs as
Proposed appliance should support global and
inline data duplication using automated variable
block length deduplication technology.
Specs missing Minimum
technical
requirement
has been
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 285
specs for
same is not
clear
given, SI can
propose
better solution
951. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should be offered with
protocols like VTL, OST, CIFS and NFS. All of the
protocols should be available to use concurrently
with global deduplication for data ingested
across all of them
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
952. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should support industry
leading backup software like EMC Networker,
Symantec Netbackup, Commvault and HP Data
Protector etc and should Support eduplication at
backup server/ host / application level so that
only changed blocks travel through network to
backup device.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
953. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should be sized appropriately
for backup of 50 TB (50% DB and 50% File
System) data as per below backup policies a.
Daily Incremental Backup – retained for 4 weeks
in disk based appliance b. Weekly Full Backup for
all data types – retained for 1 month in disk
based appliance
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
954. Suggestion
for Backup
Apliances
Specs as
specs for
Proposed Appliance should have the capability to
tier backup data in deduplicated format to an
external cloud storage (on premise / public
cloud)
Specs missing Minimum
technical
requirement
has been
given, SI can
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 286
same is not
clear
propose
better solution
955. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should have the ability to
perform different backup, restore, replication
jobs simultaneously and Must supports
communications and data transfers through
8GB/16GB SAN, 10 Gb & 1 Gb ethernet LAN over
copper and SFP+. The proposed backup appliance
should be offered with min. 2 x 1Gbps NIC, 4 x
10Gbps NIC and 2 x 16Gbps FC ports
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
956. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should support minimum
backup throughput of 22 TB/hr while
maintaining a single deduplication pool with RAID
6 and min. one hot spare disk as well.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
957. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should support different
retentions for primary and DR backup storage
and should support instant copy creation on
remote site for better DR readiness with support
for transmittimg only deduplicated unique data
in encrypted format to remote sites.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
958. Suggestion
for Backup
Apliances
Specs as
specs for
Proposed appliance should support retention
lock (WORM) feature which ensures that no data
is deleted accidently and support for point- in-
time copies of a LUN or volumes with minimal
performance impact.
Specs missing Minimum
technical
requirement
has been
given, SI can
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 287
same is not
clear
propose
better solution
959. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed disk appliance should be offered with
battery backed up RAM / NVRAM for protection
against data loss in power failure scenario and
continuous automated file system check to
ensure data integrity
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
960. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should Support Enterprise
Applications and Database Backups without
integration with Backup Software, for better
visibility of Backups to Application and database
Owners, thus ensuring faster and direct recovery
on application/database level. This integration
should be available for Oracle, SAP, SAP HANA,
DB2, MS SQL, Hadoop, MongoDB, Cassandra etc.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
961. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should support bi-
directional, many-to-one, one-to- many, and one-
to-one replication
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
962. Suggestion
for Backup
Apliances
Specs as
specs for
Proposed appliance should support 256 bit AES
encryption for data at rest and data-in-flight
during replication. It should offer internal and
external key management for encryption
Specs missing Minimum
technical
requirement
has been
given, SI can
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 288
same is not
clear
propose
better solution
963. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should be offered RAID-6
with SATA/NL-SAS disk drives along with hot-
spare disks in the ratio of 15:1 or lesser ratio.
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
964. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Proposed appliance should be offered with Multi-
Tenancy features which provides a separate
logical space for each tenant user while
maintaining a global deduplication across data
from all tenant users
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
965. Suggestion
for Backup
Apliances
Specs as
specs for
same is not
clear
Product should offered with 5 years 24x7
warranty support
Specs missing Minimum
technical
requirement
has been
given, SI can
propose
better solution
966. B.56 SIEM for Logs and deep packet inspection should
be from Single OEM.
Change Sought:SIEM for Logs and deep packet inspection should be
from Single OEM and should provide: - Capability to investigate logs
and packet data from single investigation console - Correlate and
analyze logs and network session data in a unified view. Reason:
Correlating logs and packet data is a core capability of nextgen siem
and is essential for deep visibility into attack.
Refer
corrigendum
no. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 289
967. B.56 A solution should support minimum 10,000 EPS
and scalable up to 20,000 EPS.
Change Sought: The solution should support minimum 20,000 EPS and
should be able to handle peak EPS upto 40000 without any event loss
or additional license requirement. Reason: Better ROI for appliance
based solution and to avoid additional cost due to complicated
licensing terms.
As per RFP
968. B.56 Correlation Engine appliance should be
consolidated in a purpose build
appliance and should handle 50,000 EPS.
Change Sought: Correlation Engine appliance should be consolidated
in a purpose build appliance and should handle 90,000 EPS. Reason:
Better ROI for appliance based solution
Refer
Corrigendum
No.5
969. B.56 The solution should be storing both raw logs as
well as normalized logs. The same should be
made available for analysis and reporting. The
proposed solution should be sized to provide
both raw logs and normalized logs with minimum
20 TB of storage.
The solution should be storing both raw logs as well as normalized
logs. The same should be made available for analysis and reporting.
The proposed solution should be sized to provide both raw logs and
normalized logs with
minimum 40 TB of onboard storage and possible expansion with
external storage.
As per RFP
970. Clarification sought: No information available on: Number of network
link to be monitored for Deep packet inspection and bandwidth of
links. Request to share this information.
As per RFP
971. B.56 SIEM for Logs and deep packet inspection should
be from Single OEM.
Change So184ught: SIEM for Logs and deep packet inspection should
be from Single OEM and should provide: - Capability to investigate
logs and packet data from single investigation console - Correlate
and analyze logs and network session data in a unified view. Reason:
Correlating logs and packet data is a core capability of nextgen siem
and is essential for deep visibility into attack.
Refer
Corrigendum
No. 5
972. B.56 A solution should support minimum 10,000 EPS
and scalable up to 20,000 EPS.
Change Sought: The solution should support minimum 20,000 EPS and
should be able to handle peak EPS upto 40000 without any event loss
or additional license requirement. Reason: Better ROI for appliance
based solution and to avoid additional cost due to complicated
licensing terms.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 290
973. B.56 Correlation Engine appliance should be
consolidated in a purpose build
appliance and should handle 50,000 EPS.
Change Sought: Correlation Engine appliance should be consolidated
in a purpose build appliance and should handle 90,000 EPS. Reason:
Better ROI for appliance based solution
Refer
Corrigendum
No.5
974. B.56 The solution should be storing both raw logs as
well as normalized logs. The same should be
made available for analysis and reporting. The
proposed solution should be sized to provide
both raw logs and normalized logs with minimum
20 TB of storage.
The solution should be storing both raw logs as well as normalized
logs. The same should be made available for analysis and reporting.
The proposed solution should be sized to provide both raw logs and
normalized logs with
minimum 40 TB of onboard storage and possible expension with
external storage.
As per RFP
975. Clarification sought: No information available on: Number of network
link to be monitored for Deep packet inspection and badwidth of links.
Request to share this information.
As per RFP
976. Core Router
| Annexure
B.6. | Pg
300
Non Stop Routing , Graceful Restart Deletion As per RFP
977. Core Router
| Annexure
B.6. | Pg
300
Router should support ISSU (In Service Software
Upgrade)
Deletion As per RFP
978. Core Router
| Annexure
B.6. | Pg
301
3M Ipv4 routing entries per system 1M Ipv4 routing entries per system As per RFP
979. Core Router
| Annexure
2 M Ipv6 routing entries per system 1M Ipv6 routing entries per system As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 291
B.6. | Pg
301
980. Core Router
| Annexure
B.6. | Pg
301
15 logical routers Deletion Refer
corrigendum
no,3
981. Core Router
| Annexure
B.6. | Pg
301
802.3ah (Ethernet transport OAM -UDLD
equivalent)
Deletion As per RFP
982. Core Switch
| Annexure
B.7. | Pg
302
The Core Switch should be Modular Distributed
Architecture with 100% passive backplane/mid-
plane) with aggregate capacity of at-least 4 Tbps.
Should have at-least 6 payload slots with 32 x
10/100/1000 BaseT RJ 45 and 32 SFP+ Ports. The
per slot bandwidth should be at-least 240 Gbps.
All Interface Module should have local
processing.
The core layer switches should have hardware level redundancy (1+1)
in terms of data plane and control plane. Issues with any of the plane
should not impact the functioning of the switch. Switch should
support non blocking, wire speed performance per line card and a
minimum throughput of 3 Tbps per line card with aggregate
minimum 28 Tbps minimum of switching capacity
As per RFP
983. Core Switch
| Annexure
B.7. | Pg
302
Should have 4 GB DRAM and 250,000 Nos. of
MAC addresses and 4K VLAN, minimum 500,000
Route entries for IPv4 and IPv6. Should support
100,000 IPv4/IPv6 multicast routes
Should have 4 GB DRAM and minimum buffer of 150 Mb, alomg with
250,000 Nos. of MAC addresses and 4K VLAN, minimum 500,000
Route entries for IPv4 and IPv6. Should support 100,000
IPv4/IPv6 multicast routes
As per RFP
984. Core Switch
| Annexure
B.7. | Pg
302
Interface support: 40G and 100G from Day 1,
Support up to 160 Nos of 10 Gigabit Ethernet or
240 Gigabit Ethernet ports.
Minimum 32 nos. of line rate and Non - Blocking 40/100G ports fully
populated with 100G Bidi transrecievers
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 292
985. Core Switch
| Annexure
B.7. | Pg
302
Switch should support VXLAN (RFC7348) and EVPN control plane As per RFP
986. Core Switch
| Annexure
B.7. | Pg
302
Switch should support for external database for AAA using: a.
TACACS+ b. RADIUS
As per RFP
987. Core Switch
| Annexure
B.7. | Pg
302
Switch should support MAC ACLs As per RFP
988. Core Switch
| Annexure
B.7. | Pg
302
Should support Standard & Extended ACLs using L2, L3 and L4 fields As per RFP
989. Core Switch
| Annexure
B.9. | Pg
309
Switch forwarding rates – 1Bpps or higher Deletion As per RFP
990. Core Switch
| Annexure
B.9. | Pg
309
10G SFP+- 24 ports populated with SFP module,
scalable to 32 x1/10G
fibre ports
Switch should have the following interfaces: a. 48 x
1G/10G/25G Multi Mode Fiber Interface b. 6 x 100GbE QSFP
ports fully populated with 100G Bidi transrecievers
As per RFP
991. Core Switch
| Annexure
Switch should support native 25G ports As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 293
B.9. | Pg
309
992. Core Switch
| Annexure
B.9. | Pg
309
Swtch should support 25G SR optics with OR without the use of DAC
cables (with integrated optics)
As per RFP
993. Core Switch
| Annexure
B.9. | Pg
309
25G ports should support FC-FEC and RS-FEC As per RFP
994. Core Switch
| Annexure
B.9. | Pg
309
Support at least 4000 VLAN and 150,000 MAC
Address
Support at least 3000 VLAN and 90,000 MAC Address As per RFP
995. Core Switch
| Annexure
B.9. | Pg
309
Switch should support Link Aggregation on two
different switches
Deletion As per RFP
996. Core Switch
| Annexure
B.9. | Pg
309
Switch should be stackable/VPC/Equivalent (All
accessories to be provide
d from day 1) Deletion As per RFP
997. Core Switch
| Annexure
B.9. | Pg
309
Switch and optics must be from the same OEM As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 294
998. Core Switch
| Annexure
B.9. | Pg
309
All relevant licenses for all the above features and scale should be
quoted along with switch
Refer
Corrigendum
No. 5
999. Core Switch
| Annexure
B.7. | Pg
302
Should be supplied with single fabric so that spine and leaf
architecture will be established, should
support micro segmentation for Virtualized and non-virtualized
environment, and should provide visibility of latency and packet drop
between VM’s as well as physical machines and all
combinations. Should provide visibility of data across DC and DR.
As per RFP
1000. Video
Conferencin
g Solution |
Annexure
B.21 | Pg
322
Audio Inputs: Should support minimum 4
Microphones, connected directly or in array. 4
needs to be supplied from day one.
Audio Inputs: Should support minimum 3 Microphones, connected
directly or in array. 3 needs to be supplied from day one.
Refer
Corrigendum
No. 5
1001. Video
Conferencin
g Solution |
Annexure
B.21 | Pg
322
the camera should be dual camera with
automatic voice tracking feature and face
recognition cameras and each camera should be
10x optical zoom.
the camera should be dual camera with automatic voice tracking
feature and face recognition cameras and each camera should be 10x
optical zoom or a room size of 30 feet or more
As per RFP
1002. Citizen
contact
centre|
Annexure
B.23 | Pg
325
The call centre solution should have been
implemented in minimum 2 projects of
Emergency handling over 50,000 calls per day in
India. Documentation proof should be submitted
as part of the tender submission
We request you to delete this clause as this contact centre is only for
20 agents and is for citzen help desk. This RFP clause is not applicable
in smart city
Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 295
1003. Citizen
contact
centre|
Annexure
B.23 | Pg
325
All contact centre related components including
ACD, PABX, Gateways, Recording, CTI, softphone,
headphones, Chat bot,
Notification System etc. must be from same
OEM.
We request you to delete this clause as it restricts competitive bidding Refer
Corrigendum
No. 5
1004. Citizen
contact
centre|
Annexure
B.23 | Pg
325
VXML,CCXML,SMIL,SRGS/SISR,MRCP,SIP/H.323,
WSDL/SOAP,HTML5
We request you to delete this clause as it restricts competitive bidding As per RFP
1005. IP Phone |
Annexure
B.19 | 319
Supports SIP-AST for enhanced features Please delete AST as it is not a standard feature in IP Phones. Refer
Corrigendum
No.5
1006. Next
Generation
Firewall |
Annexure
B.14. | Pg
312
The Firewall appliance should be a purpose built
appliance based solution with integrated
functions like Firewall, VPN and User awareness.
The product licensing should be device based and
not user/IP based (should support unlimited
users except for VPN). The Firewall & IPSEC
module should be ICSA labs certified. The
hardware platform & Firewall with integrated
SSL/IPSec VPN application has to be from the
same OEM. The quoted NGFW OEM must have
NSS Lab’s Recommended rating as per latest NSS
Labs NGFW Methodology testing with a
minimum exploit blocking rate of 95%.
Please change the clause to ""The Firewall appliance should be a
purpose built appliance based solution with integrated functions like
Firewall, VPN and User awareness. The product licensing should be
device based and not user/IP based (should support unlimited users
except for VPN). The Firewall & IPSEC module should be ICSA labs or
FIPS140 certified. The hardware platform & Firewall with integrated
SSL/IPSec VPN application has to be from the same OEM. The quoted
NGFW OEM must have NSS Lab’s Recommended rating as per latest
NSS Labs NGFW Methodology testing with a minimum exploit blocking
rate of 95%.""
Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 296
1007. Next
Generation
Firewall |
Annexure
B.14. | Pg
312
Throughput capacity of firewall under test
conditions should not be less than 50Gbps for
IPV4 & IPV6. Threat Prevention throughput
(Includes Firewall, Application Control, IPS,
Antivirus, Antimalware etc.) capacity of 10 Gbps.
Appliance should support Max 50,000,000
concurrent sessions.
Appliance should support at least 200,000
connections per second. Solution should be
based on multi core processors, Should have
adequate memory on day 1 to handle concurrent
connections asked
Please change the clause to "Threat Prevention throughput (Includes
The data centre infrastructure shall be capable of
serving at least 1000 concurrent users.
Which type of users are these?
Are these the concurrent operators using the Smart City Operations
Platform?
These users
will be from
various
stakeholders
of this project.
1386. Volume II:
Scope of
Work
Annexure
B.51.
Integrated
Command
9. API Repository / API Guide
Platform should have feature for Application
development studio to create new applications
for Smart City in Future.
Application Studio are OEM specific terms. Reference to such points
can be found on the internet for specific OEM.
Please make it generic.
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 389
& Control
Centre
Solution
Page 291 of
366
1387. Volume II:
Scope of
Work
Annexure
B.51.
Integrated
Command
& Control
Centre
Solution
Page 291 of
366
12. Platform Functionality
The platform should provide other e- governance
data as i-frames in the command and control
centre dashboard
"as i-frames" should be removed.
Platform should provide other e-governance data in the command and
control center dashboard.
Refer
Corrigendum
No.5
1388. Volume II:
Scope of
Work
Annexure
B.51.
Integrated
Command
& Control
Centre
Solution
14. Integration capabilities
b. API Exposure and Interaction Studio (Web GUI)
tools to building real time IOT applications
Same as above, OEM spcific.
Please make this generic
Refer
Corrigendum
No.5
1389. Volume II:
Scope of
WorkAnnex
24. Collaboration The requirements are too exhaustive and elaborate. It provides
advantage to an OEM which has such "Collaboration application" in its
portfolio.Collaboration should be a feature in the ICCC application to
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 390
ure B.51.
Integrated
Command
& Control
Centre
Solution
Page 293 of
366
fulfill basic requirements. However here it is defined in detail as per
functionalities of an exhaustive standalone system Please curtail the
requirements to make it generic
1390. Volume II:
Scope of
Work
Annexure
B.51.
Integrated
Command
& Control
Centre
Solution
Page 298 of
366
27. Video Integration
a. Platform should be capable of integrating the
existing & new surveillance camera and provide
viewing of camera feeds on visualization
dashboard or display server
c. Video module of Platform should dynamically
reduce the bit rate and bandwidth for each
stream based on the viewing resolution at the
remote location
d. Video module should POSTS data to Integrated
platform on a regular basis for Camera details,
notification and status
e. City Operation & Control platform should use
dynamic channel coverage for video stream
function for efficient bandwidth usage and only
transmits video stream required to display on
monitor to maximize bandwidth efficiency
f. Platform shall process and transmit video
streams adaptive to each video requests from a
display server to optimize network bandwidth
usage
The requirements mentioned here are specific to how a particular
OEM supports Video Integration to the Smart City Platform.
Different OEMs support different methodology for video integration,
generally the most effective way is to have a tight integration of Video
Management System via SDK/API. This allows the Smart City Platform
to have extensive Video Handling capability (including Video Export,
Playback and PTZ control) from its own GUI rather than opening VMS
GUI for the same.
Hence please make this generic.
All the points in bold are specific to how the OEM handles such
functionality and it is not generic.
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 391
1391. Volume II:
Scope of
Work
Annexure
B.51.
Integrated
Command
& Control
Centre
Solution
Page 299 of
366
28. Analytics Engine
Integrated City Operations "Platform shall be
integrated with analytics engine" and which shall
support following capability.
Smart City Platform can have an in-built analytics enigine or can be
integrated with an analytics engine.
Request you to please modify and make it generic.
As per RFP
1392. Volume I:
Instructions
to Bidder
Annexure
2.14.1.
Proposed
Bill of
material for
CAPEX
Page 100 of
132
Schedule B : General Surveillance System
4. Video Management System for recording and
viewing of all types of proposed cameras (1
each for DC & DR)
Do we need to record and management the ATCS camera and Traffic
Enforcement Cameras (RLVD, ANPR, Speed Detection) via the
proposed Video Management System OR only General Surveillance
cameras. Please confirm
All cameras
asked in
tender
document
1393. Volume I:
Instructions
to
BidderAnne
xure 2.14.1.
Proposed
Bill of
material for
Schedule B : General Surveillance System 5.
Video Analytics software for specific cameras (1
each for DC & DR)
For how many Cameras do we need to support Video Analytics (VA)
capability? Please confirm.Video Analytics Software license is equal to
the number of Cameras on which Video Analytics is supported.
Refer Corrigendum No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 392
CAPEX
Page 100 of
132
1394. Vol
1.,Section
4.14,page
69
a) All quoted OEM should have quality standard
certifications like ISO 9001-2008, ISO 14001, ISO
27001, CMMI 3 certification wherever applicable
to ensure only quality OEM participation, as on
date of RFP release.
Request you to kindly make it optional for CMMI 3 certification for
OEM since it is not applicable for most OEM.
Refer
Corrigendum
No. 5
1395. vol2 ,section B 24 annexure,page 195
The VMS architecture should support automatic assignment of the available cameras on the network to the available Recorder Servers based on the recorder server’s resources such as number of cores, available RAM and resource utilisation. The VMS should support dynamic load balancing. No recording server should be kept idle. This should happen without manual intervention.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1396. vol 2,section B 24,annexure,page 195
The VMS should support virtual computing environment and should support all the industry leading virtualisation platforms available for Windows, Linux or Unix environment.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote.Request you to make windows/linux/Unix to make it generic.
Refer
Corrigendum
No. 5
1397. vol2,section B24,annexure,page 196
The VMS should support redundancy at each level to avoid single point of failure. The redundancy should be built in to the platform and should offer failover support for Management Servers, Media / Recording Servers, Database Servers and Storage Medium.
OEM specific ,request you to kindly remove it so that it is generic and more oems will come and participate .
As per RFP
1398. vol 2,section B 24,annexure,page 196
VMS should support industry standard database, e.g., PostgreSQL, MySQL, MS SQL and Oracle. The VMS should be capable of supporting SQL or Non SQL databases.
Request you to kindly make as database postgreSQL/mysql/MS SQL/Oracle/ and oracle .The vms should be capable either if the two systems either in SQL or NON SQL databases otherwise the specs are specific to one OEM .
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 393
1399. vol2,section B24,annexure,page 196
In case of the failure of the Recording Server, the VMS should automatically assign the cameras on the failed recording server to other operational recording servers on the network. Manual intervention of any kind should not be required in such a case. When the failed server becomes active again, the cameras should be automatically allocated to the recorder server again without manual intervention. Deployment of a dedicated redundant server for this purpose should not be required.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1400. vol2,section B24,annexure,page 196
The Media Server should allow recording of camera feeds on network storage. In case the network storage fails, the recording server should start recording on the local storage. The local recording should get synchronised with the network storage as and when it is available again.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1401. vol2,section B24,annexure,page 197
The VMS should have ONVIF Profile S & G compliance.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1402. vol2,section B24,annexure,page 198
The VMS should offer desktop client and web client.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1403. vol2,section B24,annexure,page 198
The VMS should support ONVIF Profile G. The VMS should intelligently synchronise the edge recording on the camera with the central recording in case the camera loses the network connection.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1404. vol2,section B24,annexure,page 198
VMS should store all configuration data of Servers, Analytics Application Settings, Camera Recording Schedules, User Login Credentials, and Archived Video Files etc. in a relational database.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1405. vol2,section B24,annexure,page 199
The VMS should allow monitoring of the desktop screen activity of a user from the Administrator user console. This feature should replicate the
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 394
entire user desktop and not just the VMS application window. This feature is required for audit control of the operators. It should also be possible to monitor desktops of multiple users and record the entire activity to a file for any duration required.
1406. vol2,section B24,annexure,page 199
The VMS should have a feature to restrict a user to a particular hardware workstation.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1407. vol2,section B24,annexure,page 198
It should be possible to send messages to a particular user from the Administrator login. In case the user is offline or not logged in, the message should be delivered after the user logs in to the system.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1408. vol2,section B24,annexure,page 198
The VMS should allow creation of customised, layered maps using standard picture files and it should be possible to drag and drop the cameras on the map for easy navigation based on the location on the map. It should be possible to select any camera or group of cameras on the map for live viewing or archive viewing.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1409. vol2,section B24,annexure,page 199
VMS should integrate with GIS maps developed for Aligarh smart city project.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1410. vol2,section B24,annexure,page 200
The system should retain the VMS client screen state (including Video Analytics alert window, message window, Video Matrix, etc.) in case of an accidental shut down of the machine and should offer the exact same screen to the operator upon logging back into the system.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1411. vol2,section B24,annexure,page 201
The Client Viewer should have the capability to receive multicast streams if a pre-set number of clients are requesting the same live view camera.The Operator should have the option to configure the system to always receive unicast streams at the discretion of the system
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 395
administrator. The system should have the capability to detect if the network becomes unreliable and to automatically switch to unicast to ensure that the operator is able to receive video.
1412. vol2,section B24,annexure,page 201
The Client Viewer should display motion activated sequences for the selected camera in a drop-down menu. A line with the date, start time and duration should represent each sequence. A drop-down preview screen should allow the user to view the recorded sequence.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1413. vol2,section B24,annexure,page 201
The Client Viewer should allow an area of interest in an image to be searched for motion by time.Search parameters should include sensitivity and interval. A grid feature should allow only specific regions of interest to be searched.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1414. vol2,section B24,annexure,page 201
The Client Viewer should allow a surveillance report to be printed from the image with specific information including the camera name, capture time, print time, user and user notes.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1415. vol2,section B24,annexure,page 203
VMS should provide options for export format type (AVI/JPEG), timestamp, frame rate (full/half), digital zoom export, and AVI CODEC. Video clip may be exported to desktop/CD/DVD or a specific file path.All audio associated with the video being exported should automatically be included in the AVI export.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1416. vol2,section B24,annexure,page 203
VMS should watermark every frame of the Video files with watermarks to authenticate the source of the video. While exporting video segments to external media (CD/DVD) or to any folder in workstations
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1417. vol2,section B24,annexure,page 203
Map function can use standard graphical file formats including jpg, gif, png, tif, etc.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 396
1418. vol2,section B24,annexure,page 204
The VMS desktop client should show vital system parameters for components such as Database Server, Media Servers and Storage System (all available storages). The client should show the parameters such as CPU Core Usage, RAM Utilisation and Storage Utilisation.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1419. vol2,section B24,annexure,page 204
The VMS should have reports such as camera uptime availability, camera recording percentage, recording status, critical events, incident video, etc.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1420. vol2,section B24,annexure,page 205
Ability to reassign alarms to other operators based on: change of state for one/multiple or all alarms, change of alarm priority, entering incident-specific log information and the suppression (snooze function) of alarms.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1421. vol2,section B24,annexure,page 205
Automatically close an alarm based on a corresponding event.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1422. vol2,section B24,annexure,page 206
All the VA servers should form a cluster so that the Master server can allocate the VA processing tasks symmetrically amongst various servers to use available computational bandwidth judiciously. If the master VA server fails, the system should automatically select another master VA server without any manual intervention.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1423. vol2,section B24,annexure,page 207
VA should allow multiple instances of Client Viewer in a single workstation.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1424. vol2,section B24,annexure,page 207
It should be possible to enable different settings for the same VA application on the same camera automatically, based on hour of the day. The schedule to activate various settings at different hours of the day can be created by the user on the fly.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 397
1425. vol2,section B24,annexure,page 207
Applying common configuration settings on multiple sensors at a time
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1426. vol2,section B24,annexure,page 208
For all event types, a report that contains the details for each event and also includes a captured image of the event.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1427. vol2,section B24,annexure,page 208
VA should be capable to generate Statistical analysis of various Events across different hours of the day.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1428. vol2,section B24,annexure,page 208
VA should be capable to compare the occurrences of various Events across multiple days (at least 7 Days).
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1429. vol2,annexure,page 208
Person Climbing Barricade & Intrusion Detection OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1430. Vol 2 The attributes of the API key(s) must restrict / allow access to relevant data, i.e. (the attributes can be like: specific domain(either parking or lighting or waste etc. or combination of these), RO / RW /, specific to City (city, street within city etc.)).
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1431. Volume 2 Data Aggregation system of offered platform should be access/ connectivity agnostic, it should support the connectivity of offered platform through all type of network - Cellular (GSM-2g/3G), Wi-Fi, Wireline Broadband, LPWAN etc.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1432. vol 2 Platform should have feature for Application development studio to create new applications for Smart City in Future. It will be responsibility of offered platform bidder to facilitate the future application development on deployed platform to build future applications.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1433. volume 2 The platform shall support data aggregation systems, management systems (rules engines, alerting systems, diagnostics systems, control systems, fulfilment, messaging system, and events handling system), and reporting /
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 398
dashboard system to provide actionable information to city administrators and citizens. It will be an ever evolving layer with applications added and integrated in a seamless manner with the existing applications.
1434. volume 2 The Platform shall also be able to integrate, connect, and correlate information from CCTV, IoT Platform and other IT & non-IT systems, providing rule based information drawn from various sub-systems for an alert.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1435. volume 2 a. Protocol libraries of most standardized M2M Protocols like LWM2M,MQTT,LTN Gateway,DLMS,TR- 069,Zigbee,OMA DM etc.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1436. volume 2 b. API Exposure and Interaction Studio (Web GUI) tools to building real time IOT applications
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1437. volume 2 The Smart city platform should be able to alert any incidents in the network proactively on command and control centre
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1438. volume 2 The smart city platform should have integrations with the network layer to proactively monitor any incidents on the network for active troubleshooting and triaging
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1439. volume 2 The smart city platform is should be able to provide API access based on roles and access control policies defined for each user and the key issued to that user.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1440. volume 2 The platform should allow smart city devices (cameras, lights, various sensors etc.) to be added to the collaboration spaces. It should also allow the stakeholders to acquire data from such devices and to Visualise directly from the collaboration space, subject to access privileges for each user and device.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1441. volume 2 The System should enable the city operations to seamlessly integrate citizen service request and grievance.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 399
1442. volume 2 It should be possible to integrate service request from various channels like social media (twitter,facebook, whatspp), email, chat, , etc.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1443. volume 2 It should be integrated with Citizen Mobile App through which the citizen can make request for various city services. The APIs must be available for carrying out this integration.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1444. volume 2 It should be possible to integrate the service request to the Incident Management platform for managing and acting on the service request.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1445. volume 2 It should be also possible to collate this data with social media intelligence to have understanding of the pulse of the citizen
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1446. volume 2 c. Video module of Platform should dynamically reduce the bit rate and bandwidth for each stream based on the viewing resolution at the remote location
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1447. volume 2 d. Video module should POSTS data to Integrated platform on a regular basis for Camera details, notification and status
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1448. volume 2 e. City Operation & Control platform should use dynamic channel coverage for video stream function for efficient bandwidth usage and only transmits video stream required to display on monitor to maximize bandwidth efficiency
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1449. volume 2 f. Platform shall process and transmit video streams adaptive to each video requests from a display server to optimize network bandwidth usage
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1450. volume 2 Integrated City Operations Platform shall be integrated with analytics engine and which shall support following capability.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1451. volume 2 Analytics engine should support Big Data Storage for structure and unstructured storage
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 400
1452. volume 2 • System should support following security features
As per RFP
1453. volume 2 e. Platform should have appropriate technical controls in place to prevent attacks that target virtual infrastructure
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1454. volume 2 f. Platform should have appropriate controls in place to detect source code security defects, functionalities for any outsourced software development activities from suppliers, open source libraries
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1455. volume 2 · Data Protection / Production Data integrity: Platform should support procedure in place to ensure production data shall not be replicated or used in non production environment
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1456. volume 2 · Data disclosure & privacy: Platform should disclose data attributes, elements collected from source. All the attributes should be disclosed & appraised to data owner. With appropriate approval from City authority, Platform should have ability to encrypt sensitive data element at rest.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1457. volume 2 · Secure SDLC: Platform should support automated source code analysis tool to detect security anomalies / defects in code prior to production
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1458. volume 2 Provides analytics based on the social media feed collected from the open source intelligence and collate with the surveillance inputs to alert the responders for immediate action on the ground.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1459. volume 2 Analysis of citizen sentiment across topics should represented through news and social media feeds.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1460. volume 2 Identification of recently emerging and trending topics of interest and local influencers as well.
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 401
1461. volume 2 Geo spatial enabled analysis of data collected from social media channels
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1462. volume 2 There should be a mechanism to retrieve and cache open social data from Facebook, Twitter, Instagram, Youtube, G+,, Web Sites, News , blogs, etc. The system should have the capability to use the cached social data for analysis
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1463. Platform should support logging frame with following functionalities
As per RFP
1464. volume 2 Platform should implement mechanisms to trigger alerts and facilitate users to analyze and review logs efficiently
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1465. volume 2 Centralized logging shall be configurable to report for exceptions and generate reports based on desired filters
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1466. volume 2 The central syslog shall be able to normalize logs from wide variety of platforms / components for monitoring and analysis and support logical data segregation so that the different user groups can only view their own managed equipment logs
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1467. volume 2 • SIEM integration is must. OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1468. volume 2 Logging should have following retrieval time Timeline : Log Duration o 6 Hrs : 0 – 30 days o 1 day : 30 – 90 days o 5 days : Older than 90 days
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1469. Performance monitoring tool shall include following functionalities
As per RFP
1470. volume 2 · Provide email, SMS and/or mobile alert mechanism if performances fall below predefined thresholds
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1471. · Platform provider shall have 3 environments As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 402
1472. volume 2 · Platform provider shall transfer all licenses with maintenance service supports to authority
OEM specific ,request you to kindly remove/delete it so that other OEM should b able to quote
As per RFP
1473. volume 2 · There shall be no use of freeware, shareware As per RFP
1474. volume 2 · Platform backup and recovery solution functionality shall meet following requirements
As per RFP
1475. Suggested points to be added which is left out in the tender
Attribute Based Search Track a specific person identified by the facial recognition system or through visual description or general monitoring based on events/alerts etc. across several surveillance cameras. The FRS or other edge devices must be able to provide the full frame of the person for enhanced tracking.
As per RFP
1476. The application shall allow access to all relevant associated VMS recordings with following Attribute Based Search Initiators:
As per RFP
1477. i. Recorded Video content in the Video Management System; As per RFP
1478. ii. Photographic images i.e. image of a human as received from the Facial Recognition System or other edge devices;
As per RFP
1479. iii. Artificial sketch builder allowing selection of various attributes i.e. body color, body figure, male/female/child, Hair styles, Texture and color of cloths, various accessories i.e. Spectacles, Shoes, bag/ suitcase, Tie etc.
As per RFP
1480. When initiating a query on recorded content, the operator shall initiate the query for a specific VMS video channel and time range in order to precisely get results of individual’s signature as indexed in the image database that was generated in real- time by the analytics application.
As per RFP
1481. The application shall support a list of at least 20 different textures types.
As per RFP
1482. The application shall support map images and GIS maps and the movement of the individual should be tracked on the map.
As per RFP
1483. The application users shall be integrated with the VMS users and user privileges shall be derived from the VMS.
As per RFP
1484. Post Incident Analysis a) Platform should allow for a graphical user- interface for search, replay and to simultaneously search and replay recorded video feeds, recorded telephone systems, VOIP, screen recording, GPS data on GIS
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 403
maps, conventional and digital radio channels as well as trunked radio communications.
1485. b) For an Incident, all the communications regarding it should be replayed in a sequence in which the communications occurred so as to allow time coded playback of the incident on a synchronized timeline.
Refer
Corrigendum
No.5
1486. c) Incident review should have incident logs including video & voice events as well as the operator’s onscreen activities. This is required for finding out operator efficiency and for planning training activities for the operators.
Refer
Corrigendum
No.5
1487. d) The review tool allows displaying of multimedia search results graphically arranged by the time of recording to present a full view of the incident picture.
Refer
Corrigendum
No.5
1488. e) Provide capability of replaying an unlimited number of multimedia channels in synchronized mode. The software must allow the user the capability of selecting and replaying part of a call, transmission, and video in either single item selection or when selecting multiple items.
Refer
Corrigendum
No.5
1489. f) Should support upload of incident related information into a single folder. The information should include: recordings made by the system as well as other related files - documents, photos, video clips, etc.
Refer
Corrigendum
No.5
1490. g) Should allow simple and quick search based on frequently used search parameters
Refer
Corrigendum
No.5
1491. h) Should provide detailed incident reporting and debriefing with time-coded playback of incident data on a single timeline.
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 404
1492. i) It should allow synchronized playback - Exactly as it happened for post-mortem analysis and review.
Refer
Corrigendum
No.5
1493. J) It should enable the authorities to find gaps in the incident handling and improve or rewrite SOPs
Refer
Corrigendum
No.5
1494. k) Should have capability of integrating operator screen recording, Police (100), Fire (101) and Health (102/108) Services (whenever they are available).
Refer
Corrigendum
No.5
1495. l) Providing recorded and archived media to authorized persons Refer
Corrigendum
No.5
1496. Content of
RFP
requiring
clarification
Clarification Sought Page 72 of the RFP reads as:
All quoted OEM should have quality standard certifications like ISO
9001-2008, ISO 14001, ISO 27001, CMMI 3 certification wherever
applicable to ensure only quality OEM participation, as on date of RFP
release.
Suggested:
Certifications: The OEM of the Smart City Platform should have the
following Certifications valid at the time of Bidding:
For CMMI certification:
• CMMI level 3 = 1 mark
• CMMI level 5 = 1.5 marks 3 marks
As per RFP
1497. Vol 1 Page
48
Experience
in
establishme
The Bidder (any member in case of consortium)
shall have successfully executed projects in last
five (5) years (excluding civil work):
Each project should include any three(03) of
following components from below list-
Clarification
This clause is binding the lead bidders or consortium members
capabilities for having experience in establishment & management of
ICCC
Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 405
nt and
manageme
nt of ICCC
1) Data Center/ Data Recovery
2) Network/LAN/WAN with more than 50
locations
3) Command and control center and Security
Operations Centre / Network Operation Centre
4) Laying of fiber network for min. 100 KMs.
Marks shall be allotted as below:
• Number of Projects 4 or more = 10 marks
• Number of Projects 3 = 8 marks
• Number of Projects 2 = 5 marks
The cumulative value of project should not be
less than 100 Cr.
however we would like to draw your attention towards seeking the
experience of such capabilities from the OEM of such solutions as it
would be the core competence of the OEM / Solution provider to
exhibit & demonstrate such integration capabilities.
More so, we need to mention the integrations of all current & which
are futuristic for seeking compliance from the Solution provider
Suggested:
The bidder / consortium member / OEM of proposed ICCC Platform
should have successfully implemented in at least one project with one
smart city in India, as on date of bid submission, with at least 4 or
more different smart application integrations (in a single project)
City servises are diverse in nature and communication methadology,
eloboration is required in order to choose true technology to support
the service demand which will help city to address the critical
operation on Real-time basis.
a.Refer
Corrigendum
No. 5
b.As per RFP
1512. Vol II page
294
Integration
Capabilities
The platform should support all devices which
are based on Industry standards.
a. Protocol libraries of most standardized M2M
Protocols like LWM2M,MQTT,LTN
Gateway,DLMS,TR- 069,Zigbee,OMA DM etc.
City servises are diverse in nature and communication methadology,
eloboration is required in order to choose true technology to support
the service demand which will help city to address the critical
operation on Real-time basis.
a.Refer
Corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 414
b. API Exposure and Interaction Studio (Web GUI)
tools to building real time IOT applications???
b.As per RFP
1513. Vol II page
295
Integration
Capabilities
The platform should support all devices which
are based on Industry standards.
b. API Exposure and Interaction Studio (Web GUI)
tools to building real time IOT applications???
What is the context, to provide interaction Studio (Web GUI-Graphical
user interface) to real time IoT application.
Suggested:
ICCC platform should expose API/ SDK tools that help the City to
produce new applications, and/or use solution APIs to enhance or
manage existing solution.
As per RFP
1514. Vol II page
291
Platform
functionalit
y
Addition Eloborated GUI capabilities in order to get future ready solution
Suggested:
Main GUI Dashboard for Integrated Command & Control Centre
should support multi-monitor application. This core application should
not be just a web based terminal application, which can only run on
web-browser interface. However, the core application should be OS
based and capable of extending the same to terminal based web
interface as a futuristic capability for easy accessibility or availability to
perform remote or emergency operations with a secure access to
authorized personals only. All of these data should be rendered /
visualized on the command and control center dashboard.
As per RFP
1515. Vol I page
24
Consortium
of Firms
The Lead bidder and consortium partners shall be
jointly and severally responsible for complete
scope and ensuring the delivery of products and
services mentioned in all volumes/Parts of this
RFP.
consortium partners shall be responsible for their scope only and
cannot take the responsibility of the entire scope of work of the Lead
bidder & consortium partners
Suggested:
The Lead bidder shall be jointly and severally responsible for
complete scope and ensuring the delivery of products and services
mentioned in all volumes/Parts of this RFP
Refer
Corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 415
While the consortium partners shall be responsible for their scope
only
1516. VOL 2 | Page No. 47 | 3. Detailed Scope of Work | 3.1. Solution Components | 3.1.1. Adaptive Traffic Control System (ATCS)
Traffic detectors: 1. Non-intrusive video based traffic detectors for detecting traffic demand on major road approaches to junctions
At Page no. 47, it is asked for video based traffic detector whereas at Page no. 52 only Thermal camera is asked for Traffic Detector. Spec of thermal camera at page no. 258, s. no. 33, prefers single OEM and restricts other OEMs to participate. Hence we hereby request you to kindly make the specs open as "Thermal camera/video based traffic detector."
Refer
corrigendum
No.5
1517. VOL 2 | Page No. 252 | Annexure B.38. Adaptive Traffic Control System
6. Traffic detectors: Thermal camera shall be used for vehicle detection
At Page no. 47, it is asked for video based traffic detector whereas at Page no. 52 only Thermal camera is asked for Traffic Detector. Spec of thermal camera at page no. 258, s. no. 33, prefers single OEM and restricts other OEMs to participate. Hence we hereby request you to kindly make the specs open as "Thermal camera/video based traffic detector."
Traffic controller signal: 11.The controller shall be able to take queue inputs from the Thermal Camera and optimize the signal timing based on queue lengths. 15. The controller shall be able to interface with the Thermal Camera based detector using an industry standard open collector interface as well
At Page no. 47, it is asked for video based traffic detector whereas at Page no. 52 only Thermal camera is asked for Traffic Detector. Spec of thermal camera at page no. 258, s. no. 33, prefers single OEM and restricts other OEMs to participate. Hence we hereby request you to kindly make the specs open as "Thermal camera/video based traffic detector."
Refer
corrigendum
No.5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 416
Control System
other standard communication protocols as per the requirement
1519. VOL 2 | Page No. 258 | Annexure B.38. Adaptive Traffic Control System
32. Traffic sensor General: 1. Thermal camera & detector board integrated in compact, esthetical housing
At Page no. 47, it is asked for video based traffic detector whereas at Page no. 52 only Thermal camera is asked for Traffic Detector. Spec of thermal camera at page no. 258, s. no. 33, prefers single OEM and restricts other OEMs to participate. Hence we hereby request you to kindly make the specs open as "Thermal camera/video based traffic detector."
Refer
corrigendum
No.5
1520. VOL 2 | Page No. 258 | Annexure B.38. Adaptive Traffic Control System
1521. VOL 2 | Page No. 252 | Annexure B.38. Adaptive Traffic Control System
9. Traffic detectors: The detector shall be capable of integration with trigger module which should support vehicle presence, speed, class, ETA, wrong way, etc.
ETA: Kindly provide its full form. wrong way: Since ATCS system will not be able to detect number plate of the vehicle, hence detection of wrong way direction of the vehicle cannot be penalised. Hence we request you to kindly delete "wrong way " from here.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 417
1522. VOL 2 | Page No. 52 | 3.1.4. Automatic Number Plate Detection System (ANPR)
g)The proposed system should be capable to perform OCR (optical character recognition) of number plates (Detect and Read) written in English and Hindi language with character in standard or non-standard fonts, unusual characteristics like different size characters, font, colours, special characters etc.
As per Central Motor Vehicle Act 1989 and its corresponding amendments, Legal License plates are with standard English alphanumeric fonts only. Other than that any other language like Hindi number plates are illegal. Hence we request you to kindly delete the requirement of reading Hindi number plates and amend it as "The proposed system should be capable to perform OCR (optical character recognition) of number plates (Detect and Read) written in English language with character in standard or non-standard fonts, unusual characteristics like different size characters, font, colours, special characters etc."
The SVD system should use radar & camera based speed violation detection system that can be produced in the court of law in case of any litigation.
There are various technology available in the market for detection of vehicle speed. This also prefers single OEM technology. To allow other OEMs to participate, we request you to kindly remove this point 7, and amend it as "Speed should be measured use advanced forward firing radar technology/Video based technology"
7. Speed should be measured use advanced forward firing radar technology (a) -Speed should be measured using 3D advanced radar i. Frequency band should be 24.0 to 24.25 GHz or 77 GHz ii. Max. Transmit Power (EIRP)- 20 dBm iii. Operating temp -40 °C ÷ 85 °C (b) Speed: 30 to 320 km/h (c) Range Accuracy typ. <+/-2,5% or +/-0,25m (bigger of) (d) Speed Accuracy: typ. <+/-1% or <+/-0,28m/sec (bigger of) (e) Tracking radar with possibility to take control image (f) Cycle Time. -50 Msec (g) Vibration; 14g rms (h) Power Consumption: 7V ÷ 32V
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 418
(i) Lanes: Multilane (j) Number of tracked objects: 64
1525. VOL 2 | Page No. 240 | Annexure B.32.
16. CE and RoHS compliant certificate with third party speed test report
For solutions only CE is applicable, not RoHS. Being an OEM for solution provider, we request you to kindly amend this clause as "CE/RoHS compliant certificate with third party speed test report from govt. approved third party test lab as mentioned in Central Motor Vehicle act rule no. 126"
17. Test reports for IP 66 for cameras, laser should be provided. this is to support harsh rainy season and dust environment in Delhi
Central Motor Vehicle act rule no. 126 approves four agencies to conduct various tests including speed measurement of vehicles. As the Speed Violation Detection system will be used for penalizing the offenders. Speed Detection system should be tested and certified for accuracy by approved agencies under CMV act. Hence we request you to kindly amend the clause as " Speed detection accuracy of the speed detection system should certified from a govt. approved third party test lab as mentioned in Central Motor Vehicle act rule no. 126. "
As per RFP
1527. 18. Certification should be provided for the system (and not for the sensor only) and Road test reports should be tested for speed tests.
As per RFP
1528. VOL 2 | Page No. 234 | Annexure B.30.
9. OEM Experience: OEM should have experience with ANPR projects in India and should have at least done 3 such projects. Proper documents should be submitted to prove.
To ensure the sustainability of the system we request you to kindly amend the clause as "OEM should have experience with ANPR projects in India and should have at least done 3 such projects in last 3 financial years with 100 lanes in each.Proper documents should be submitted to prove."
System shall provide Context image (always color to have proof of signal light) of the signal and shall show wide angled context of the offence as well as details of the offending vehicle. Multiple stitched images of the same is possible.
Stitching of images is considered as tempering of the evidence image, which will not be acceptable on the court of law as an acceptable evidence for violation. Hence we request you to kindly remove this line "Multiple stitched images of the same is possible."
System shall
provide
Context image
(always color
to have proof
of signal light)
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 419
Detection System
of the signal
and shall show
wide angled
context of the
offence as well
as details of
the offending
vehicle.
1530. VOL 2 | Page No. 237 | Annexure B.31. RLVD
19. Compliance certificate: CE and RoHS compliant certificate
For solutions only CE is applicable, not RoHS. Being an OEM for solution provider, we request you to kindly amend this clause as "CE/RoHS compliant certificate""
RoHS is
applicable for
hardware part
of the solution
1531. VOL 2 | Page No. 234 | Annexure B.30. ANPR
9. OEM Experience: OEM should have experience with ANPR projects in India and should have at least done 3 such projects. Proper documents should be submitted to prove.
To ensure the sustainability of the system we request you to kindly amend the clause as "OEM should have experience with ANPR projects in India and should have at least done 3 such projects in last 3 financial years with 100 lanes in each.Proper documents should be submitted to prove."
Please clarify the exact number of lanes in each arm for every location Refer
corrigendum
No. 5
1533. VOL 2 | Page No. 153
Annexure A.3. Locations for SVD assets (with supporting ANPR assets)
Please clarify the exact number of lanes at each location Refer
corrigendum
No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 420
1534. VOL 2 | Page No. 239 | Annexure B.32. SVD
Request to add Since same set of hardware is capable of doing No- Helmet detection and Triple riding detection for 2-wheelers, hence we request you to kindly add these features in - Annexure B.32. Speed Violation Detection System
As per RFP
1535. VOL 2 | Page No. 236 | Annexure B.31. RLVD
Request to add Since same set of hardware is capable of doing No- Helmet detection and Triple riding detection for 2-wheelers, hence we request you to kindly add these features in - Annexure B.31. Red Light Violation Detection System
Request to add To ensure the quality of the system along with the Financial status of the company, we hereby request you to kindly add the following OEM criteria: "8. The OEM should be a profit making company for past 05 (Five) years"
The solution must be able to protect data-at-rest against root/system privileged user account access. It should also protect file level encryption. The DSM should be a hardware device with FIPS level 3 HSM. The solution should be able to support file level encryption in transparent manner. No downtime is expected while data is transformed into encrypted data
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key maanger.Are not dependednt on database and application, works on all. Are NIST compliant and uses breachproof technology FF1. Benefit: This will open space for more players, will reduce requirement of un-neccesary HSM and key maanger devices and will ensure latest next generation technology along with cost saving.
As per RFP
1538. Data Encryption capabilities & token management
The proposed data protection and encryption solution must support transparent data protection on all major operating system include: • Microsoft: Windows Server, 2008, 2012 • Linux: Red Hat Enterprise Linux (RHEL), SuSE Linux Enterprise Server, Oracle RedHat Compatible Kernel and
we request to open this Specifications more to allow new generation technologies which are platform to protect end to end data weather in use, rest or motion using latest generation Format preserving encryption which are stateless in nature, requires no HSM/ Key maanger.Are not dependednt on database and application, works on all. Are NIST compliant and uses breachproof technology FF1.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 421
Ubuntu • UNIX: IBM AIX, HP-UX, and SolarisDatabase
Benefit: This will open space for more players, will reduce requirement of un-neccesary HSM and key maanger devices and will ensure latest next generation technology along with cost saving.
1539. The proposed platform should support vault based tokenization
Why vault is required, which is old technology, it must be only vaultless
As per RFP
1540. Support industry proven cryptograph security standard:3DES, AES128, AES256, ARIA128, and ARIA256 and asymmetric key RSA-4096/2048, SHA-256 algorithm
Must be as per requirement of customer As per RFP
1541. The Key management repository must provide virtualization option, with OVF image for deployment option - Hardened Operating System, root account must be disabled, all unnecessary software packages must be removed. A firewall in place that only opens a limited set of required ports.
Valid for old technologies which requires key management, stateless technologies do not require
As per RFP
1542. Hardware Capabilities
Should be a FIPS 140-2 level 3 and Common Criteria Certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1543. Should have support for column level encryption This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1544. Should support RSA 1024, RSA 2048, RSA 4096, AES
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1545. 128, AES 256, 3DES, ARIA 128, ARIA 256 This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1546. Should support Clustering for high availability This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 422
1547. Should support multi tenancy This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1548. Should have Secure Web-based GUI, secure shell (SSH), and console
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1549. Should be able to encrypt of all databases This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1550. Should be scalable upto 10000 connectors This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1551. Should have File servers support on Windows, Linux etc.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1552. Should be a TCP/IP based FIPS certified appliance This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1553. Should Support delegated admin, “M of N” keys. Capable of storing one million keys in hardware.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1554. Should have support for standard libraries and protocols - PKCS#11, KMIP, REST
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1555. Should support live data transformation (encrypting existing data without downtime)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1557. Should support web Service architecture for easy integration with different application
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 423
1558. Should be supplied with redundant power supply This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1559. Should support operating temperature 10° to 35° C (50° to 95° F)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1560. Should support humidity 8% to 90% (non- condensing)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1561. Should support FCC, UL, BIS or equivalent certifications
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1562. Should support two factor authentication (for administrator to login to Key manager web console)
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1563. Should support SNMP, NTP, Syslog-TCP This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1564. Should support syslog formats CEF, LEEF, RFC 5424 or equivalent
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1565. The proposed data protection solution must support hardware cryptographic acceleration including • Intel and AMD AES-NI • SPARC encryption • IBM P8 cryptographic coprocessor
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1566. The proposed data protection solution must provide fine-grained auditing records that show system accounts and processes accessing data based on security policy.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1567. The proposed data protection solution must support integration with SIEM solution and deliver centralized access audit and monitoring report
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 424
1568. The encryption key manager must be Common Criteria (ESM PP PM V2.1) certified
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1569. The encryption key manager should have option with FIPS 140-2 Level 3 HSM in the box.
This section is only for vendor who needs key manager/hsm for managing keys which is complicated , must be open for technologies which does not require key mangement and are stateless.
As per RFP
1570. 314 SIEM
SIEM and Forensics Platform is required for complete visibility to identify and investigate attacks, the ability to detect and analyze even the most advanced of attacks before they can impact critical data, and the tools to take targeted action on the most important incidents. Complete visibility across logs, packets and end point is critical. Appliance based solution for better performance is required. The solution should collect, analyze, and archive massive volumes of data at very high speed using multiple modes of analysis. The platform should also be able to ingest threat intelligence about the latest tools, techniques and procedures in use by the attacker community to alert government on potential threats that are active.
We request SIEM and invetigate as they are part of SIEM solution. End point has been asked seprately along with Antivirus and Packet is part of NBAD, why duplicacy is required. SIEM and investigate platform must integrate with specilised EDR and NBAD solutions asked for in tender rather then asking as part of SIEM with limited functionalities. SIEM must focus on real time corrlation and investigation. It must have integrated big data platform to provide predective analytics. SI must be allowed to give as appliance or HW form factor to give best results
As per RFP
1571. 314 SIEM
Next generation platform should encompass log, packet and end point data with added context and threat Intelligence. Should provide complete network visibility through deep packet inspection high speed packet capture and analysis.
Packet and end point are seprate solution and has been asked . SIEM must provide Logs capability and real time correlation and analytics
As per RFP
1572. 314 SIEM
SIEM for Logs and deep packet inspection should be from Single OEM.
SIEM must be from specilaised SIEM vendor and packet must be part of NBAD solution, not required as part of SIEM with limited functionality. SIEM must focus on log , real time correlation and predective analytics using big data platform integrated.
Refer corrigendum No. 5
1573. The SIEM & Log Monitoring solution should be from a different OEM than the Prevention Security solutions like F/W, IPS, HIPS, AV, DLP, and Encryption.
There is no relation between Encryption, DLP here, why same cant be from same OEM
Refer corrigendum No. 5
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 425
1574. The solution should provide an integrated SOC dashboard and Incident analysis system that could provide a single view into all the analysis performed across all the different data sources including but not limited to logs and packets. The Tool should have role based access control mechanism and handle the entire security incident lifecycle.
Packet must be from different OEM as part of complete NBAD solution As per RFP
1575. Correlation Engine appliance should be consolidated in a purpose build appliance and should handle 50,000 EPS.
Above point has given sizing, why OEM specific appliance needs to be asked for. 20,000 EPS solution has been asked for as right sizing. This is specific to OEM, who is trying to push department to spend for its specific sized Appliance.
Correlation Engine appliance should be consolidated in a purpose build appliance and should handle 20,000 EPS.
1576. The solution should incorporate and correlate information that enables the Information Security Team to quickly prioritize it’s response to help ensure effective incident handling.
Response to be removed as response tools are seprate of part of SOP's Refer Corrigendum No. 5
1577. The solution should be storing both raw logs as well as normalized logs. The same should be made available for analysis and reporting. The proposed solution should be sized to provide both raw logs and normalized logs with minimum 20 TB of storage.
Why 20TB? This is specific to OEM, who is trying to push its specific appliance. It should be as per Solution requirement
To be used for storing & processing logs
1578. Should be able to provide complete packet-by-packet details pertaining to one or more session of interest including Session replay, page reconstruction, image views, artefact & raw packet and object extractions.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
1579. Should be able to filter the captured packets based on layer-2 to layer-7 header information.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 426
1580. Should provide comprehensive deep packet inspection (DPI) to classify protocols & application.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
1581. The proposed solution must be able to provide the complete platform to perform Network forensics solution
Packet must be from different OEM as part of completet NBAD solution
As per RFP
1582. The solution must have the ability to capture network traffic and import PCAP files using the same infrastructure.
Packet must be from different OEM as part of completet NBAD solution
As per RFP
1583. Annexure
B.1.
Fixed
Surveillance
Camera ,
Minimum
illumination
Color: 0.05 lux; B/W: 0.005 lux or better As the given specifcation are OEM specifc ,request you to cosider
:Color: 0.12 lux B/W: 0.01 lux
As per RFP
1584. Annexure
B.1.
Fixed
Surveillance
Camera ,
Video
Compressio
n
H.265, H.264, and MJPEG
Min. three individually configurable streams
Please change to :H.265/H.264, and MJPEG
Min. three individually configurable streams at 2MP , H.264,25FPS
Refer
corrigendum
No. 5
1585. Annexure
B.3.
Surveillance
Camera -
PTZ ,
Minimum
Illumination
0.05 Lux (Colour) , 0.005 Lux (B/W), 0 Lux with
IR illumination on
Please change to :Color: 0.1 lux at 30 IRE, F1.6 B/W: 0.008 lux at 30
IRE, F1.6, 0 lux with IR illumination on
As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 427
1586. Annexure
B.3.
Surveillance
Camera -
PTZ , Video
Compressio
n
H.265, H.264, and MJPEG Min. three individually
configurable streams
Please change to :H.265/ H.264, and MJPEG Min. three individually
configurable streams at 2MP,H.264,25FPS
Refer
corrigendum
No.5
1587. Annexure
B.3.
Surveillance
Camera -
PTZ , Alarm
2 alarm input, 1 alarm output Pls change to :2 alarm input, 1 alarm output(If required in future ) As per RFP
1588. Annexure
B.3.
Surveillance
Camera -
PTZ , Audio
1 audio input, 1 audio output Pls change to :1 audio input, 1 audio output(if required in future ) As per RFP
1589. Annexure
B.4.
Indoor
Dome
Camera ,
Image
Sensor and
Resolution,
FPS
1/2.8" CMOS or better,Min.1920 × 1080 or
better; 25 fps or better
Please change to :1/3" or better CMOS or better,Min.1920 × 1080 or
better; 25 fps or better as this is standar size of image sensor of 2 MP
camer
As per RFP
1590. Annexure
B.4.
Indoor
Colour: 0.05 lux; B/W: 0.005 lux or better Please change to :Color: 0.16 lux As per RFP
Rersponse to Pre-Bid queries on ICCC and e-Gov
Aligarh Smar City 428
Dome
Camera ,
Minimum
illumination
B/W: 0.03 lux at 50 IRE , F1.4 or better Pls change to :H.265/H.264,
and MJPEG
1591. Annexure
B.4.
Indoor
Dome
Camera ,
Lens type
Vari-Focal Motorized Lens 2.8-12 mm,
Corrected IR cut filter
Requrest you to Please change to :Vari-Focal Motorized Lens 3-10 mm
or better Corrected IR cut filter as that is standard verifocal lens