Principles of management of occupational and environmental diseases: prevention, compensation, and return-to-work Chung-Li Donald Du, Center for Management of Occupational Injury an d Diseases, National Taiwan University Hospital Jun g-Der Wang Institute of Occupational Medicine and Industrial H ygiene, National Taiwan University College of Publi c Health
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Principles of management of occupational and environmental diseases: prevention, compensation, and return-to-work Chung-Li Donald Du, Center for Management.
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Principles of management of occupational and
environmental diseases: prevention, compensation, and
return-to-workChung-Li Donald Du,
Center for Management of Occupational Injury and Diseases, National Taiwan University Hospital Jun
g-Der WangInstitute of Occupational Medicine and Industrial Hygiene, National Taiwan University College of Public
Health
Outline Occupational health Occupational injury Occupational medicine as a specialty Occupational health care and management Notification or surveillance of occupational
injury and diseases From ad hoc system to prevention,
compensation, return to work (PCR) integration in Taiwan
PCR model and perspective
HealthWHO charter: Health is a state of
complete physical, mental and social well-being and not merely the absence of disease or infirmity
Occupational and environmental Occupational and environmental
factors in the health circlefactors in the health circle
NOTES: Adapted from Dahlgren and Whitehead, 1991. The dotted lines denote interaction effects between and among the various levels of health determinants (Worthman, 1999).
Over the life span
Living and working conditions may include:
• Psychosocial factors• Employment status and occupational factors • Socioeconomic status (income, education, occupation)• The natural and builtc environments• Public health services• Health care services
Occupational Health Status
rapid proliferation of new industrial materials, new production methods, and new commercial products
little attention to the need and assessment of their impact for the human health and environment
The newly used chemicals developed by industries are even seldom tested for toxicity for animals or humans
Occupational Health Status
practicing physicians take the burden of diagnosing, treating and if possible preventing work-related illness or injury
Even the medical and biological professionals are exposed to microbial agents, including bacteria, virus, fungi and parasites
Occupational infection could occur after contact with infected persons, with infected animal or human tissue, secretions, or excretions
Occupational Health Status
“ergonomics” or human factor engineering has been introduced into the workplace
workers’ health problem arise from designs of workstations, tools, equipments or work procedures
physical agents such as noise or vibration, heat or cold, and ionizing or non-ionizing radiation
four steps of industrial hygiene -- anticipation, recognition, evaluation, and control of health hazards to reduce occupational hazard
Occupational Health Status
work stress - increasingly important health problem; the ability to predict a stress response or make diagnosis of work stress related psychological and physiological disability is poor
the number of compensation claim of work related circulatory disease increased
workplace wellness and occupational health education program evolved
Occupational mortality - disease more than injury related to occupation
30 LWC
300 Recordable
30,000 Near Misses
300,000 At-Risk Behaviors
Fatality, Disabling Injury1
23% Circul.7% Respir.
32% Cancer
17%Comm.dis.
19% Accidents
1%
0%
1%
Communicable diseases CancerRespiratory Diseases Circulatory diseasesMental Disorders Digestive systems diseasesGenitourinary system Accidents and violence
Deaths attributed to workILO
Taiwan’s occupational disease underestimated
1990 1991 1992 1993 1994 1995 1996 1997
Taiwan 46 26 27 19 14 31 46 142
Singapore 940 1,070 897 900 999 1345 1,521 1,054
Korea 1,328 1,413 918 1,120 1,529 1,424
Hong Kong 244 93 248 272 369 327
Japan 11,415 11,951
10,842 9,630 9,915 9,230
Thailand --- --- 62 116 125 51
Malaysia 77 502 2,942
South Australia
2,995 2,841 2,824 3,145
Statistics of Asian occupational disease 1990-1997
Occupational Health Status
In Taiwan there is still a underreporting of occupational disease, according to Bureau of Labor Insurance (BLI) statistics, if pneumoconiosis is excluded, the number of occupational disease is less than two hundred cases per year in recent two decades
which is around one in ten or one in a hundred of expected number, after comparison with neighboring countries, such as Japan, Korea Singapore, or USA
Occupational injury
Taiwanese workers suffered an estimated 36,000 fractures, amputations, lacerations, and hundreds of eye injury and burns out of occupational causes.
The most common occupational injuries involve musculoskeletal system or musculoskeletal diseases
strain, sprain, tendonitis, bursitis, myositis, arthritis - usually produced by repeated movement and muscle strain.
Gradual i ncrease of occupat i onali nj ury temporary di sabi l i ty cases
According to BLI, the percentage of occupational injury with temporary disability is about one fourth of ordinary injuries among workers
trend of increased occupational injury and disease – esp., after National Health Insurance System enacted in 1995
incur more than 6 billion NT$ in direct workers compensation costs
indirect cost: production delays, damage to equipment, and recruiting and training replacement workers
estimated to be five times, or about 30 billion NT$
I ncreased percentage of occupat i onal i nj uryamong total i nj ury rel ated temporary
di sabi l i ty (1990 2002, BLI )~
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
Year
Occupat i onali nj ur ies anddi seases
Actualpayment f ori nj ur ies anddi seases
Occupational Injury
Workers’ compensation benefits - permanent total disability, temporary total disability, permanent partial disability, temporary partial disability, and survivor’s benefits.
In Taiwan, only lump sum but no annuity paid to the insured worker.
During rehabilitation period, only sick leave or designated auxiliary tools for handicapped are offered
no vocational or psychological counseling or retraining or job placement assistance, compared to United States or most European countries
medical expenses of five main occupational injury after NHI
Meanwhile, Labor insurance compensation claim also increase dramatically !!
1996- 1999Cost due to hospi tal i zat i on
2.492.101.77
1.42
0.86 0.89 0.991.17
0.19 0.21 0.30
0.64
1.20
0.840.92 0.93
0.350.260.24 0.33
0
0.5
1
1.5
2
2.5
1996 1997 1998 1999Hundred
Million
Fracture
Open wounds of
upper extremity
Rolling over
Burn
Head trauma
Occupational Medicine specialty
AD 1700, Bernardino Ramazzini, the father of occupational medicine and an Italian physician: De Morbis Artificum Diatriba
to work without acquiring a wretched disease that would make one’s work a curse rather than a love
diseases of metal digger, painters, midwives, glassmakers, potters, sewer worker
affliction by inhaling noxious gases and dusts, or from disorderly motions and improper postures of the body
Occupational Medicine specialty
the primary care physician have taken the responsibility of health care for the industry
worker’s compensation issues usually followed after treatment
occupational compensation system emerged from Germany since mid-19 century
state (or government) run vs. private insurance carriers
most are compulsory, and even with penalties for not having insurance
Occupational Medicine specialty
The employer’s responsibility which includes providing medical treatment and compensation benefits transferred to the insurance agencies
preventing injury or disease shared by the employer and the insurers or related authorities
reporting of occupational injury - employer reporting of occupational illness -
physicians
Occupational Medicine specialty
occupational physician system accompanied the progress and change of industry
new legislation to protect the workers’ health and enhance their benefits
high-tech ages - labor force subjected to conditions never before confronted in the small shop or craftsman era
Production and profit are still the primary concern of company, not employee safety
practice of occupational medicine cover even a broader scope
Occupational Medicine specialty- to meet the demand of society
modern society occupational hazard - stress and related disease, musculoskeletal disorder
occupational physicians have to realize the regulatory or compensation system, able to design suitable occupational health program
To integrate occupational medicine with environmental, occupational safety and health
to serve for both the employer and employee to discover new techniques or strategies
Occupational health care & Management
Health care industry- cost containment, managed care system
Change is a requirement of life and an integral part of all complex endeavors of society, including the financing, provision and organization of health care service
Taiwan- National Health Insurance system, cover nearly all hospitals and clinics.
Occupational health care & Management
clinical managed care - to change the number or mix of services provided and to reduce the price paid for service
case management is a process, one component in the managed care strategy
the inclusion of salary replacement is not inherent to the health insurance managed care market
evaluation of quality of care, and timely return to work by injured employees more important in occupational health care
Definition of case management
”case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes.”
major areas of activity - medical, financial, behavioral/motivational, vocational
the Commission for Case Manager Certification (CCMC)
Occupational health care & Management
In workers’ compensation, managed care must address a different objective-restoring a worker to health and productivity at the lowest cost.
New South Wales, Australia, the original Workers Compensation Act in1987 was later amended and renamed as “Workplace Injury Management and Workers Compensation Act” in 1998.
Occupational health care & Management
The act begins with notification of an injury by the employer, physician or patient
WorkCover New South Wales, make early contacts with all parties, assess the claim and performing medical examination at the request of employer or employee
The goal of injury management is to achieve optimum results in terms of the timely, safe and durable return to work for workers following workplace injury
Occupational health care & Management
All parties- the insurer, employer, injured worker and treating doctors, are required to cooperate and participate in the injury management process to ensure that optimum return to work results are achieved
This injury management code - the return to work program, the return to work coordinator, accredited rehabilitation provider, provision of suitable duties, keeping information confidential, and training and employment programs
Notification or surveillance of occupational injury and diseases
notification is a basic obligation in Australia as well as in Singapore and Germany, followed by the insurer or authorities to assist if the injured worker are eligible for compensation
Most occupational compensation system have an effective reporting system
no mandatory notification program in occupational compensation system in Taiwan would greatly cause the injured worker to be neglected, poorly rehabilitated, and at risk of job loss
Notification or surveillance of occupational injury and diseases
Department of Health of Taiwan had launched a “work related disease notification system” since 1996, which encourage physicians, either from clinic, hospital or factory to be reporting resources
Until now, there are more than ten thousand cases reported. Most of them are injures, decompression sickness, hearing impairment and sharp injury
However, following management process is not linked to compensation or jurisdiction system in Council of Labor Affairs
Notification or surveillance of occupational injury and diseases
In National Taiwan University Hospital, an in-hospital emergency room (ER) surveillance system was started since last Sep (2003)
ER : chemical injury, eye injury, occupational trauma, electrocutions and welder’s disease.
Taipei county government independent law in 2002 to punish those employer or practicing physicians within geographical boundary not to report occupational disease
In summary, the reporting of occupational injury or disease is still not “Notifiable”
From ad hoc system to prevention, compensation & RTW integration
WHO “ Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.”
occupational injuries and illness may cover social consequences including workers’ psychological and behavioral responses, vocational function and family and community relationship
5 Levels of public health principle : Health promotion -> special protection -> early diagnosis & treatment -> restriction of disability –> rehabilitation and return to work
From ad hoc system to prevention, compensation & RTW integration
most injured workers report that the primary treating physician did not give them any advice about the prevention of further injury
a large proportion (38%) of injured workers experience a reinjury after returning to work
many return to their jobs after a work injury continue to experience residual pain
Satisfaction with medical care provided through workers’ compensation generally lower than for general health care provided for non-occupational conditions
Dr. Pransky et al. AJIM, 2001
PCR case management model
PCR--- Prevention
Compensation
Rehabilitation (Return-to-work) Benefits as : reduction of injury with disability encouraging return to work save medical and insurance cost
Center for Management of Occupational Injury & Disease Joint collaboration among
Council of Labor Affairs (Bureau of Labor Insurance) and the hospital
Develop intra-and extra- mural surveillance system
Setup of standard diagnosis and case management model
Workability evaluation technique and occupational rehabilitation
~Since Apr,26,2003
Case Demand & Management
Occupational disease diagnosis
Treatment of injury and disease
Prevention of occupational injury
RTW demand
Compensation demand
Physical examinationJob evaluationMedical consultation Special exam.Factory walkthrough
DrugsP.TO.Tother
Health screenSafety advise & educationWork
hardeningnegotiation
CertificationFree charge of visitSupport resources
Seven ways of reactive prevention of occupational injury/disease
Health screening Surveillance Occupational disease dia
gnosis Disability evaluation Worksite visit Case management and c
ounseling Epidemiological study
Prevention by Health Screening Process to Factory workers
walkthrough exposure and HE items questionnaire
Qualified medical screening / assurance
Computerization of database
screening of possible exposure workers chronic illness factors evaluation data management (risk assessment) follow up and health promotion
Personal health evaluation Action: weight reduction、 quit smoking、 body fitness
From ad hoc system to prevention, compensation & RTW integration
questionnaire and telephone interview to 390 patients occupational injury workers hospitalized
followed 3 to 6 months - cause of their injury, medical treatment process, rehabilitation condition, return to work status, the compensation or subsidiary awarded
34 % of the injured workers are not back to their former job, of them more than one third were even with poor medical recovery
employees already return to work - residual pain is usually a problem and demand for health and compensation information
The Center for Management of Occupational Injury and Disease (CMOID), NTUHExtramural surveillance program
From ad hoc system to prevention, compensation & RTW integration
Factors affecting return to work for workers with occupational upper extremity fracture - 110 patients with telephone interview
Censored at six month - more than 20 % of workers unable to return to work
the most important factors are fracture site, without fixed employer, and poor self perceived workability
timely ambulance to the hospital, compensation assistance, functional capacity evaluation - influential
though quality of life improved with time, not all the four domains, physiological, psychological, social, and environmental aspects presented a consistent progress (WHOQOL)
The Center for Management of Occupational Injury and Disease (CMOID), NTUH~ Epidemiological study
From ad hoc system to prevention, compensation & RTW integration
an integrated health care model –unification of prevention, compensation and return-to-work is expected to meet the purpose of protecting occupational injured workers
Generalizability to different health conditions, eg. lower extremity injury, occupational low back pain may be needed
other key issues – disability phases, settings, improving measurement instruments
combining research methods- satisfaction, demand/supply, cost/effectiveness
Successful Return To Work
John- Hopkins COEH study of before(1989-1992) and after RTW program(1993-1999):
reduction of workday loss55 % injury workers proportion from 26.3% down to
12 % Partial workability recovery proportion from
0.63 % up to 13.4 % Case management cut down the cost of
compensation 23% Joint effort of occupational physician, nurse, case
manager, safety specialist, insurance company, employee and injured worker
PCR model and perspective
General health care to the workers has focused more on treatment; prevention is not part of many clinical health practices
PCR is a multi-disciplinary team work to meet the diversified needs of the working population
PCR is evidence-based and coincide with WHO, public health spirit
efficiently incorporating worker-centered case management health care delivery
technical development and in-depth research warranted
PCR model and perspective
To intervene and to reduce the economic and social impact would be the destiny of occupational & environmental medicine
It is expected through effective surveillance and PCR model, we would be able to improve the well-being of those workers who are unfortunately injured in the workplace