resented by : M. Mahdikhan Version 2015 Overview of Telecom Presented By : M. MAHDIKHAN Session 1 Panasonic communication systems Training Course
Presented by : M. Mahdikhan Version 2015
Overview of Telecom
Presented By : M. MAHDIKHAN
Session 1
Panasonic communication systemsTraining Course
Presented by : M. Mahdikhan Version 2015
Cisco Press
Panasonic communication systems Manuals
VoIP Knowledge via Internet
Presented by : M. Mahdikhan Version 2015
1. Telecom History2. STANDARD COLOR CODE FOR TELECOM CABLE3. private branch exchange (PBX)4. PBX functions5. Interfaces for connecting extensions to a PBX 6. Interfaces for connecting PBXs to each other7. Interfaces for connecting PBXs to trunk lines 8. Interfaces for collecting data from the PBX9. Panasonic hybrid System – TE Series Configuration
Presented by : M. Mahdikhan Version 2015
History Of Telecom
Alexander Graham Bell (March 3, 1847 – August 2, 1922) was an eminent scientist, inventor, engineer and innovator who is credited with inventing the first practical telephone.
Presented by : M. Mahdikhan Version 2015
On October 9, 1876, Alexander Graham Bell and Thomas A. Watson talked by telephone to each other over a two-mile wire stretched between Cambridge and Boston. It was the first wire conversation ever held. on January 25, 1915 , the same two men talked by telephone to each other over a 3,400-mile wire between New York and San Francisco. Dr. Bell, the veteran inventor of the telephone, was in New York, and Mr. Watson, his former associate, was on the other side of the continent. They heard each other much more distinctly than they did in their first talk thirty-eight years ago.
Presented by : M. Mahdikhan Version 2015
Simple Circuit :
Presented by : M. Mahdikhan Version 2015
Switchboard Operators :
Presented by : M. Mahdikhan Version 2015
PSTN : Public Switch Telephone NetworkIt consists of telephone lines, fiber optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables, all inter-connected by switching centers, thus allowing any telephone in the world to communicate with any other. Originally a network of fixed-line analog telephone systems, the PSTN is now almost entirely digital in its core and includes mobile as well as fixed telephones.
Presented by : M. Mahdikhan Version 2015
Telecom Infrastructure
Presented by : M. Mahdikhan Version 2015
Private Branch Exchange : PBXSystem components
• The PBX’s internal switching network.• Microcontroller or microcomputer for
arbitrary data processing, control and logic.• Logic cards, switching and control cards,
power cards and related devices that facilitate PBX operation.
• Stations or telephone sets, sometimes called lines.
• Outside Telco trunks that deliver signals to (and carry them from) the PBX.
• Console or switchboard allows the operator to control incoming calls.
• Uninterruptible power supply (UPS) consisting of sensors, power switches and batteries.
• Interconnecting wiring.• Cabinets, closets, vaults and other housings.
PBX
Telecom Company
Presented by : M. Mahdikhan Version 2015
Extension :
Analogue HybridDigitalDECTIPSIP
Presented by : M. Mahdikhan Version 2015
CO/TRUNK:
Analogue / CO Digital : E1/PRI IP-GW SIP-GW
Presented by : M. Mahdikhan Version 2015
A way is required to turn analog phone signals into digital signals that can be sent over the Internet.
VoIP/Digital
Presented by : M. Mahdikhan Version 2015
Supervisory Signaling
On-hook Signal Off-hook Signal Ringing
Presented by : M. Mahdikhan Version 2015
Information Signaling
Dial tone Busy Ringback Reorder
Presented by : M. Mahdikhan Version 2015
Address Signaling
DTMF (Dual-tone Multi-Frequency) Pulse
Presented by : M. Mahdikhan Version 2015
PulsePulse Mode works in rotary dialing phone. It works in this way. When you rotate to a number, then pulse will be sent to the central. I’ll illustrate that like this. When you rotate to “1″, then only 1 pulse will be sent to the central. If you rotate to “9″, then 9 pulses will be sent to the central.Each pulse consist of high and low. High means 33 ms. Low means 67 ms. The spare time between the number that you rotate will cost 400 ms.1 means 100 ms ; based on this : 33 ms + 67 ms.8 means 800 ms ; based on this : 8*(33+67) ms.0 means 1000 ms ; based on this : 10*(33+67) ms
Presented by : M. Mahdikhan Version 2015
DTMF
The second system is DTMF. In this system, when you push a button, then there’ll be 2 frequencies sent to the central. If you push 3, then 657 hz and 1477 hz will be sent to the central.
Presented by : M. Mahdikhan Version 2015
E.164 E.164 is an ITU-T recommendation that defines the international public telecommunication numbering plan used in the PSTN and some other data networks. It also defines the format of telephone numbers. E.164 numbers can have a maximum of fifteen digits and are usually written with a + prefix. To actually dial such numbers from a normal fixed line phone, the appropriate international call prefix must be used.
Country Code National Destination Code (optional) Subscriber Number
National (significant) number
cc = 1 to 3 digits maximum = 15 − cc = 12 to 14 digits
International public telecommunication number for geographic areas (maximum 15 digits)
Presented by : M. Mahdikhan Version 2015
PSTN Managednetwork
Wireless
PublicInternet
Managednetwork
Today Technology ….
Presented by : M. Mahdikhan Version 2015
PSTN Advantages and Disadvantages
Advantages
Well established technologyEasy maintenanceHassle free set-up processSimplicity in usage procedures
Disadvantages
Dedicated line required to complete a callLimited scalabilityOptimum usage of bandwidth not possibleMonthly fees applicable for maintenanceHigher call charges
Presented by : M. Mahdikhan Version 2015
TWO Solution :Digital E1 PRI
VoIP LAN WAN
Presented by : M. Mahdikhan Version 2015
E1/PRI30
Presented by : M. Mahdikhan Version 2015
An emerging set of applications or protocols that allows you to make telephone calls over the internet.
The Internet
Voice VoiceVoIP
Presented by : M. Mahdikhan Version 2015
A way is required to turn analog phone signals into digital signals that can be sent over the Internet.
VoIP/Digital
Presented by : M. Mahdikhan Version 201526
VoIP makes use of Media Gateways and Media Gateway Controllers
Three different types of VoIP services:
• Analog Telephone Adaptors• IP Phones• Computer-to-Computer
Requirements:
• Broadband Internet Connection• VoIP subscriber’s account• Wi-Fi enabled phone
(if you want to make use of mobility)
VoIP/Digital
Presented by : M. Mahdikhan Version 2015
User Services :
Presented by : M. Mahdikhan Version 2015
User Services :
Call forwarding and overflow Call forwarding and call overflow reroute calls
intended for one set to a different set:Forwarding: the user activates the forwarding
and chooses the destination set to which incoming calls are rerouted
Overflow: the user cannot activate overflows. Overflows are activated in system management
Presented by : M. Mahdikhan Version 2015
User Services :
Call pick-up Call pick-up enables a user to answer an
incoming call to another set on his own set.
Presented by : M. Mahdikhan Version 2015
User Services :
Camp-on The camp on feature allows a user to
automatically or manually camp on the set of another user already engaged in a call.
Presented by : M. Mahdikhan Version 2015
Automatic off-hook dialing (hotline)Automatic off-hook dialing enables a set to
directly call a predefined number when picked up.
User Services :
Presented by : M. Mahdikhan Version 2015
User Services :
Business account callsThe cost of a call can be charged to a specific
business account (project), configured by the system administrator.
Presented by : M. Mahdikhan Version 2015
User Services :
Call park Parking a call means that an internal or external
caller can be put on hold on a set and this call can be picked up from any other set (retrieving the call).
Presented by : M. Mahdikhan Version 2015
User Services :
Callback requestA callback asks the calling to call back.Reserve line
Presented by : M. Mahdikhan Version 2015
User Services :
Hunt groups A hunt group enables sets to be grouped together
under a single call number.Parallel UCDPriority Hunt
Presented by : M. Mahdikhan Version 2015
User Services :
Direct Inward System Access (DISA)
Presented by : M. Mahdikhan Version 2015
User Services :
Direct Inward System Access (DISA) Automated Attendant Call an extension by dialing the extension number. Call another outside party via the outside (CO)
lines of the PBX. Access the desired extension simply by dialing a
single-digit number (DISA Automated Attendant [AA] number) using DISA AA service.
Presented by : M. Mahdikhan Version 2015
Questions?
Thank you
Panasonic PBX Expert Group