Breadth Technical Readiness Overview of IT Professionals New Horizons Computer Learning Centre
May 14, 2015
Breadth Technical ReadinessOverview of IT ProfessionalsNew Horizons Computer Learning Centre
Office 2010 Delivers MoreThe Best Productivity Experience Across the PC, Phone & Browser
Work Better Together
Bring Ideas to Life
Use Office Anywhere
Collaboration Without
Compromise
Insights from Information
PC, Phone &Browser
E
Security, Manageability &
Performance
The Practical Productivity
Platform
Office 2010 Delivers More for the IT ProA unified platform enabling IT to solve challenges of PC, Phone, and Browser
The Practical Productivity Platform for IT
Safeguard Your Enterprise Environment
Simplify Everyday Challenges
Simple. Easy.
• Improving Performance• Improving Deployments
• Getting Ready• Realizing 2010• Volume Activation• App-V
• Training & Support Content
• Layered Security• Protected View• Reducing Risk
Peace of mind.
Connect Without Compromise
• Office Anywhere• Office Web Apps• Office Mobile
• The Best User Experience
• SharePoint• LOB Systems• Services
Connecting. Control.
Office 2010 Delivers More for the IT ProA unified platform enabling IT to solve challenges of PC, Phone, and Browser
The Practical Productivity Platform for IT
Simplify Everyday Challenges
Simple. Easy.
• Improving Performance• Improving Deployments
• Getting Ready• Realizing 2010• Volume Activation• App-V
• Training & Support Content
Safeguard Your Enterprise Environment
• Layered Security• Protected View• Reducing Risk
Peace of mind.
Connect Without Compromise
• Office Anywhere• Office Web Apps• Office Mobile
• The Best User Experience
• SharePoint• LOB Systems• Services
Connecting. Control.
IMPROVING PERFORMANCEUTILIZING NEW & EXISTING HARDWARE
Office 2010 design decisions were made to optimize existing hardware
− System requirements are unchanged from Office 2007 except for disk space needs, 1.5 GB increase
− Office 2010 runs well on Netbooks− Boot experience is smoother− Several specific areas where performance is much improved
− Excel charting− Outlook speed improved in several areas− PowerPoint animation performance
And also to take advantage of new hardware investments− Better multi-core processor utilization− 64-bit & 32-bit versions of the client − X64 enables huge grids for Power Excel users− PowerPoint advances on graphics cards
Services Efficiencies− Change Level Synching – SharePoint Workspace− Co-authoring – minimize email of files
Office 2010 Performance OverviewLeverage existing hardware and tap the potential of new hardware
Excel PerformanceVideo
What The Customers Are SayingIdentifying where the customers are looking for help
• Deployment tracker survey provides insight to customers’ needs
• Under estimation of needs for user training
• Results reflected in tools and resources
• Deployment is a rated as an area of little pain
End user training
Doc compatibility
Patch/update mgmt
New version migration
Troubleshooting
End user support
Securing Office
Backing up Office docs
Mobile device mgmt
Deploying to desktops
Managing desktops
32%
30%
29%
26%
21%
21%
18%
14%
14%
11%
10%
26%
29%
26%
24%
26%
16%
24%
21%
21%
8%
10%
Minor Office Major Office
40. Thinking about Microsoft Office in general, what, if any, are the biggest areas of pain or frustration you have with Microsoft Office? (Top 3/N=552)
Quarterly Desktop Deployment Tracker Survey to IT Pros
Getting Ready for Office 2010 Planning & Installation
System Readiness• Inventory Office Applications • Assess hardware & OS readiness• Suggests key upgrades• Summary proposal of 2010 readiness
Application Compatibly• Identify interfacing add-ins & interfaces
• Tag known compatible apps• Mitigate VBA and macro code
File Readiness • Scan & identify potential format deltas
• Identify potential macro issues• Migrate Office files to OpenXML formats
• Microsoft Assessment Planning Toolkit (MAP)
• Office Environment Assessment Tool (OEAT)
• Office Compatibility Code Inspector (OCCI)
• Office Migration Planning Manager (OMPM)
Guidance• Desktop Deployment Planning Service (SA)• Training Vouchers(SA)
• Office Resource Kit (ORK)• TechNet Resource Centers
Microsoft Assessment Planning ToolkitSystem readiness assessment & Office inventory
Office Migration Planning Manager (OMPM)Evaluate , identify, & migrate Office files for OpenXML migration
App Compat – Office Environment Assessment ToolIdentifying the add-ins & interfacing applications
Realizing Office 2010Configuration & Management
Deployment• Many methods for delivering install packages (caching, MSI, scripts, SCE/SCCM, virtualization)
• Deployment method influences degree of control & monitoring
Build Package• Define applications and preference• Bundle supporting elements, i.e.
• Add-ins, languages, guides, etc.
Control Environment• Enforce system wide policy• Control Office application @ a granular level – over 4000 objects
• Office Configuration Tool(OCT)• Config.xml
• Group Policies – Office admin templates
Guidance• Office Resource Kit (ORK)• Security Guide
• TechNet Community• TechNet Resource Centers
Office Customization ToolBuild deployment packages to fit business requirements
Group PolicyOffice admin templates allow IT to control features available for end users
Volume Activation in Office 2010New activation method in Office 2010 – aligning with Windows activations• What it provides:
− Better license management− Protect their IP investment− Visibility of activations− Consistent activation approach for Windows and
Office− NOT monitoring by Microsoft
• What it requires:− Plan for your activation method –
− Key Management Service (KMS)− Multiple Activation Key (MAK)
− Educate users for activation dialogs
Note: Never lose functionality if VL Office is not activated
Improved Application Virtualization SupportTighter integration with Microsoft App-V
• Potential to simplify deployment & management• Microsoft invested in App-V with Click-to-Run• Office 2010 requires App-V 4.6 available in H1
2010• App-V requires deployment specific sequencing• 20% of breadth customers have already leveraged
desktop virtualization*• Features improved with App-V 4.6/Office 2010
include:− Outlook− Fast Search using Windows Desktop Search− URL Protocol Handlers (Mailto, feeds,
webcal(s))− Send to Mail integration− Enable advanced account configuration
− SharePoint− Directly open/edit/save hosted
documents
− OneNote− Send to OneNote print driver
− All− Activation model support
*based on WW desktop tracker survey
Training & SupportThe right resources at the right time
Tools &Resourc
es
Content
PlanningTraining customer IT
group on 2010 to prepare for Office
2010
Enterprise Learning
Framework
Planning resources
ExcitementHelp the customer develop end user
awareness leveraging Microsoft assets & SA benefits
like HUP.
Online Excitemen
t
Posters, One
Pagers
Deployment
Delivering focused training and support at deployment is key
to making a customer successful.
Getting Started Guides
Office Ribbon Guides
AdoptionOngoing training & support helps drive
to a complete adoption and
success with Office 2010.
Office Learning
Site(On
Premise)
Email templates,
Tips & Tricks
Content to Drive AdoptionAvailable online and on intranet site
Office 2010 Delivers More for the IT ProA unified platform enabling IT to solve challenges of PC, Phone, and Browser
The Practical Productivity Platform for IT
Safeguard Your Enterprise Environment
Simplify Everyday Challenges
Simple. Easy.
• Improving Performance• Improving Deployments
• Getting Ready• Realizing 2010• Volume Activation• App-V
• Training & Support Content
• Layered Security• Protected View• Reducing Risk
Peace of mind.
Connect Without Compromise
• Office Anywhere• Office Web Apps• Office Mobile
• The Best User Experience
• SharePoint• LOB Systems• Services
Connecting. Control.
LAYERED SECURITY
* Diagram from SANS – The Top Cyber Security Risks
Nu
mb
er
of
Vu
lnera
bili
ties
Applications
OS Libraries
OS Transport
Network
Threat LandscapeAttack threats today - Vulnerabilities are greatest at the application layer today
• Focus of attacks has evolved• Security bulletins have
increased
Historical Data of Office SecurityWhile attacks increased vulnerabilities are decreasing
72% Not Vulnerable
Newer is Better% of vulns affecting Office 2007 since Jan 2007
28% Vulnerable
Office 2007 Office 2007 SP2
Office '14' so far...
Fuzzing Iterations Completed
2x!
>10x!
• Office 2007 raised the bar• OpenXML format is safer• Office 2010 continues
improving
Layered DefensesTiered approach to secure the office applications
Harden the Attack Surface
• Design TenetsoSecurityoMinimize the
threatsoBetter UIoLeverage new
designoIT Control
Reducing the Attack Surface
• File ValidationoFile structure
validationoLooks for unknown
issues• File BlockoLimit old file format
issues oMaintain user
productivity
Mitigate the Exploits
• Protected VieweroIsolate dataoPrevent harmful
actionsoMake informed
decisions
Improve User
Experience
• Immediate view • View before prompt • Remember Trust decisions
• Reduces number of clicks
Protected Viewera firewall for your Office documents
Demo
Protected Viewer in Action
1
2
3
REDUCING RISK
• Automated accessibility checker in Word, Excel, PowerPoint− Uses numerous
standards including 508 & WCAG 2.0
• Educates the user − How to and why to fix
advice• Group policy
enforceable− Make it part of the core
authoring experience & reduce risk
Comply with Standards: Accessibility CheckerAccessibility importance is increasing a connected world
• Document inspector removes personal and confidential information − Review comments− Hidden data in Excel
• Compatibility checker looks for issues on older versions
• Recover drafts and unsaved copies
• GPO Configurable• Manage document rights
Information Control to Improve ProductivitySecure, Sanitary, Safe.
• Flexible to user’s workflow− Item-level retention
policy− Policies can be applied
to user-created files− Exceptions can be
made• Search integration• Works when online
and in cached mode
Retention PolicyRich Customization and administrator control – seamless UI for users
Office 2010 Delivers More for the IT ProA unified platform enabling IT to solve challenges of PC, Phone, and Browser
The Practical Productivity Platform for IT
Safeguard Your Enterprise Environment
Simplify Everyday Challenges
Simple. Easy.
• Improving Performance• Improving Deployments
• Getting Ready• Realizing 2010• Volume Activation• App-V
• Training & Support Content
• Layered Security• Protected View• Reducing Risk
Peace of mind.
Connect Without Compromise
• Office Anywhere• Office Web Apps• Office Mobile
• The Best User Experience
• SharePoint• LOB Systems• Services
Connecting. Control.
OFFICE ANYWHEREOFFICE WEB APPS & OFFICE MOBILE
Viewing Editing
Work From Virtually Any Place or DeviceExtend the Office experience to the browser with Office Web Apps
Office Web Apps are licensed with Office Standard 2010 and
Professional Plus 2010
Office Web Apps Include:Word Web AppExcel Web AppPowerPoint Web AppOneNote Web App
Greater flexibility with the addition of Office Web Apps
Familiar Office Experience
Easy to learn and designed for productivity on the web.
High FidelityNumbers, formulas,
equations, charts, and layout are presented in high-quality
fidelity.
Trustworthy Roundtripping
View documents across PCs, mobile phones and the Web, taking advantage of our robust features and high-quality fidelity experience
On PremisesFor Businesses
Windows LiveFor Personal Use
OnlineFor Businesses
IT can host Office Web Apps on SharePoint for additional management
and control options
Office Web Apps in Windows Live at no cost as an ad-supported service
Office Web Apps hosted for
organizations by Microsoft
Core Design Tenets
Microbrowsers on Phones and PDAs• WAC viewer* enables viewing for:
• Word• Excel• PowerPoint
• Enables users to view PowerPoint broadcasts
Taking Office Web Apps to Mobile DevicesProviding a robust Office viewing experience
Supports:• IE on Windows Mobile 5/6/6.1/6.5• Safari4 on iPhone 3G/S• BlackBerry 4.x and newer
versions• Nokia S60• NetFront 3.4, 3.5 and newer
versions• Opera Mobile 8.65 and newer
versions• Openwave 6.2, 7.0 and newer
versions Mob
ile W
AC
Vie
wer
*For SharePoint hosted web apps
Office MobileProviding rich mobile solutions for Windows Mobile and Nokia E-Series phones
Office Mobile 2010View & Edit Office filesWord, Excel, PowerPoint, & OneNote
SharePoint Workspace Mobile Enables content sync with SharePoint Libraries
Offi
ce M
ob
ile C
lien
ts Supports:• Windows Mobile
6.5• Nokia E-Series*
Office Communicator Mobile 2007 R2View presence & send /receive IMs
Supports:• Windows Mobile
6.x• Motorola Razr
V3xx • Select Nokia
Phones
Manage with System Center Configuration Manager
*Future support
THE BEST USER EXPERIENCEENHANCING USER ACCESS TO SERVERS & SERVICES
Connecting UsersEnable users to leverage servers & services to be more productive-While improving the IT Pro manageability
ServersOffice 2010 features become richer when connected to server components
SharePoint 2010•Easy sharing (save to)•Co-Authoring – Word, Excel, PowerPoint, OneNote
•PowerPoint Broadcasting•Workspaces•Exposing SP workflow•Tagging•And more
Exchange 2010•Mail tips•Security rules•Retention rules
OCS 2010•Embedded presence•Application sharing
Extensible UILeverage the extensible UI in Backstage and the Ribbon to improve support for users
Backstage•Customize the backstage view•Enforce required document process
•Provide business process support•Link to custom document process
Ribbon•Provide user centric views•Enable custom ribbon functions•Provide optimized views
Extensible Services
Utilize Office services to improve manageability of user created content and build solutionsAccess
•Host database on SP 2010•Brings manageability to Access•Provides agility for users•Client/browser access & design
Excel•Excel as a service on SP 2010•Publish from client•Maintain control of content•Dash boarding with SharePoint Excel Services web service API
Word•Word as a service on SP 2010•Enables server side automation•File conversions, merging, printing
InfoPath•Enables central store age and management of forms and templates
•Bring form date into control
Service Connections
A Better Connected OfficeMaking it easier for users to find information, tools & services
Backstage Replaces the Office button in Office 2007 (File menu in
Office 2003)• Exposes information about a document in a single place • Easy and organized access to tools• Exposes servers and services to users
Office 2010 BackstageDemo
Backstage
Office 2010 Delivers More for the IT ProA unified platform enabling IT to solve challenges of PC, Phone, and Browser
The Practical Productivity Platform for IT
Safeguard Your Enterprise Environment
Simplify Everyday Challenges
Simple. Easy.
• Improving Performance• Improving Deployments
• Getting Ready• Realizing 2010• Volume Activation• App-V
• Training & Support Content
• Layered Security• Protected View• Reducing Risk
Peace of mind.
Connect Without Compromise
• Office Anywhere• Office Web Apps• Office Mobile
• The Best User Experience
• SharePoint• LOB Systems• Services
Connecting. Control.
Thank you
Thank you
Q & A
Office 2010 Tech Center
http://microsoft.com/office2010IT
ResourcesEngage with Office on the Tech Center
© 2009 Microsoft Corporation. All rights reserved. Microsoft and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond
to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
APPENDIX
Harden the Attack SurfaceSecurity is a core design tenet for Office 2010, minimizing the threats
• Security by Design− Security Development
Lifecycle Foundation− Intensive Distributed Fuzzing
• Protect from Threat− Support for DEP/NX− Leverage WIQ Image Parsers− Robust & Agile Cryptography
Harden the
Attack Surface
File ValidationLooks for unknown issues against known valid file structures
• Binary files• Runs automatically on
open• Evaluates file for
‘correctness’• Helps protect against
unknown exploits• Faster updates for changes
to rules
Reduce the
Attack Surface
Reduce the
Attack Surface
File BlockingIT can limit the threat exposure while still maintaining user productivity
• Block unused or legacy file formats
• Easy policy enforcement• View allows read-only
access• Legacy formats can be
contained in isolated view• Utilizes Protected View for
formats between block and allow
Mitigate the
Exploits
Protected Viewer ‘Sandbox’Enables users to make informed decision on document trust
• Word, Excel, PPT files can run in the ‘sandbox’
• Help prevent harmful documents from damaging user data and OS
• Help users make better trust decisions
Improve User ExperienceUser has immediate view of file prior to taking trust actions
Better information to make trust decisionsAvoid forcing choice between security and productivityUser selections for security decisions are stickyReduced Prompts Less clicks to complete actions
Improve User
Experience
• Visibility into what’s happening with mail− Users can see
policy on each item and when it expires
− When retention is place on hold users are notified
• User education− Policy
descriptions are available
Retention PolicySeamless User Experience built into Office
Planning & Deployment ToolsFull suite of tools supporting the deployment lifecycle
OperationsDeploymentConfigurationMigrationPlanning
Compatibility Inspector
Enterprise Learning
Framework
Microsoft Assessment &
Planning Toolkit
Office Environment Assessment
Tool
Office Migration Planning Manager
User State Migration Tool
Office Configurati
on Tool
Config.xml
Group Policy
SPP- VAMT, KMS
Office Configuration Tool
End Adoption Content
SCCM
Start-up Script
MDT
Solution Accelerators• Security Guide • DDPS • Office Resource Kit
Client and Server FunctionalityClient features become richer when connected to server components
Business Intelligence
Unified Communications
Enterprise Content Management
SharePoint 2010
SharePoint 2010
SharePoint 2010
SharePoint 2010
SharePoint 2010
Word 2010
Office 2010
Client ServerOCS 2010SharePoint
2010
OCS 2010
Communicator 2010
Word 2010Communicator
2010
SharePoint 2010
Excel 2010 with Project
Gemini add-in
Exchange 2010
Outlook 2010
Exchange 2010
Share an Office application with others in one click
See presence and contact others from within your shared document with IM, voice or videoSee voice mail transcripts and faxes right in your inboxConsolidate & quickly analyze and vast amounts of data. Share & Refresh powerful BI models in SharePoint
Enhance content management with smart templates that populate document metadata
Easily access rich client/server capabilities with the Backstage view in Office 2010Publish Databases using SharePoint Access Services where Data, Forms, Code supported in the Cloud
Access 2010 SharePoint 2010
Collaboration
Edit the same document at the same time
Use & update SharePoint documents and lists when you’re not connectedQuickly broadcast a slideshow right from within PowerPoint Avoid sending sensitive mail to the wrong people with help from Mail Tips and keep security a priority with Retention Policy and Automated Policy Application
Word 2010PowerPoint
2010
SharePoint Workspace 2010 (formerly Groove)
PowerPoint 2010
Outlook 2010
ADDRESSING APPLICATION COMPATIBILITY
Impact of Application CompatibilityIdentifying and mitigating Office compatibility issues for add-ins, macros, & files
ISVs or Customers• Where to start to migrate
existing application code• Get relevant information
and guidanceNew in 2010! 64-bit Code Compatibility
Developers IT Professionals
Fear, uncertainty, and doubt sometimes are larger issue than the real incompatibility itself
Knowing exactly what application compatibility problems the organization will have once Office is deployedWhere to concentratetest efforts
App Compatibility Tools and Content Summary
• Integrates into Office VBA and VSTO
• Simple text search properties and methods in the Office OM
• User option to comment/mark code.
• “definitions” and remediation updated from a central location
• Summary of completed scans
• Detailed report, produced
• Scanning tool. • Currently
installed applications
• Add-ins.• Interacting
Unregistered programs
• Environmental assessment
• Add-ins assessment
• File Scanning and reporting tool
• Provides detailed migration information
• Command-line scanner
• Remote or local running
• Database Aggregated information
• Defines compatibility challenges
• Detailed bulk macro scanning
• “Analysis and Remediation Guide”
• Guide to an environmental assessment.
• Per Product• Per product list of
known issues with possible solutions
• Top OM changes.• Macros & VBA
migration articles
ContentOffice
Migration Planning Manager
Office 2010 Compatibility Inspector Tool
Office Environment Assessment
Tool
New New Updated New
Take Control of Your DataApplication and Data Services, open formats and standards-based interoperability
Office and SharePoint Platform: Design Access applications and present them to users via a browser with Access Services. Utilize new (x) in Excel and Excel Services to present a single version of the truth. Leverage open formats for mining legacy with the Open XML. Build applications in Office using standards: LINQ, REST, XML and more.
Potential savings/efficiency gains: Integrating Office applications using common standards simplifies and shortens development cycles and improves sustainability. Using Office to publish Access & Excel to the Web improves data governance & IT visibility into data utilization.
Challenge: Unlocking the data stored in legacy documents to retain critical IP, while improving manageability of end user applications and data
The Practical Productivity Platform
LOB Systems