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©2014 Copyright Demandbase, Inc. Demandbase Confidential. 1 John Dering Director, Marketing Programs Demandbase Optimizing Success with Account-Based Marketing: How Veracode Engaged 50% of Targeted Accounts Patty Foley-Reid Director, Demand Generation Veracode
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Optimizing Success with Account-Based Marketing: How Veracde Engaged 50% of Targeted Accounts

Aug 04, 2015

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Page 1: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2014 Copyright Demandbase, Inc. Demandbase Confidential.

1

John DeringDirector, Marketing ProgramsDemandbase

Optimizing Success with Account-Based Marketing:How Veracode Engaged 50% of Targeted Accounts

Patty Foley-ReidDirector, Demand GenerationVeracode

Page 2: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

2

B2B Marketers face several challenges

Page 3: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

3

B2B Marketers face several challenges

Attract the right audience1

Page 4: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

4

B2B Marketers face several challenges

Attract the right audience1 82% of B2B website visitors are not potential customers

Page 5: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

5

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

82% of B2B website visitors are not potential customers

Page 6: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

6

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

82% of B2B website visitors are not potential customers

60% of website visitors bounce w/o interactionafter one page

Page 7: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

7

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

Produce better leads3

82% of B2B website visitors are not potential customers

60% of website visitors bounce w/o interactionafter one page

Page 8: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

8

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

Produce better leads3

82% of B2B website visitors are not potential customers

60% of website visitors bounce w/o interactionafter one page

97% of website visitors ignore calls-to-action and remain unknown

Page 9: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

9

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

Produce better leads3

Understand whether programs are working, and prove ROI

4

82% of B2B website visitors are not potential customers

60% of website visitors bounce w/o interactionafter one page

97% of website visitors ignore calls-to-action and remain unknown

Page 10: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

10

B2B Marketers face several challenges

Attract the right audience1

Engage with the right content

2

Produce better leads3

Understand whether programs are working, and prove ROI

4

82% of B2B website visitors are not potential customers

60% of website visitors bounce w/o interactionafter one page

97% of website visitors ignore calls-to-action and remain unknown

67% of CMOs struggle to prove the long-term impact of spending

Page 11: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

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Marketing funnel activity is disconnected

ATTRACT

CONVERT

ENGAGE

Page 12: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

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ATTRACT

ENGAGE

CONVERT

Marketing funnel activity is disconnected

MEA

SU

RE

Page 13: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

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Misaligned priorities create a chasm

MARKETING SALES

Leads

Personas

Quantity

Individuals

Opportunities

Buyers/Influencers

Quality

Accounts

Page 14: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

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Focus on what matters: Accounts

Identify the right

accounts

Market to those

accounts

Measure by

accounts

STEP 1 STEP 2

STEP 3

Page 15: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

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Targeting accounts is optimal for B2B

Focuses on best opportunities1

Builds consensus across buying team2

Supports the Sales reality3

Delivers optimal, customer-centric experiences4

Tie Marketing programs directly to revenue5

Page 16: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

16

The Reality of ABM Adoption

Source: SiriusDecisions - 2015 State of Account-Based Marketing Study

Page 17: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

17

The Reality of ABM Adoption

Source: SiriusDecisions - 2015 State of Account-Based Marketing Study

92%

Recognize the value of Account-Based Marketing

Page 18: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

18

The Reality of ABM Adoption

Source: SiriusDecisions - 2015 State of Account-Based Marketing Study

92% 52

%

Have have at least a pilot in

place

Page 19: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

19

The Reality of ABM Adoption

Source: SiriusDecisions - 2015 State of Account-Based Marketing Study

92% 52% 20% Have ABM

programs older than 1 year

Page 20: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2015 Copyright Demandbase, Inc. Demandbase Confidential.

20

The Reality of ABM Adoption

Source: SiriusDecisions - 2015 State of Account-Based Marketing Study

92% 52% 20%

Account-Based Marketing is here to stay.  Now is the time to get started!

Page 21: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

How to Optimize Results with an ABM Strategy

Patty Foley-ReidDirector, Solutions Marketing and Demand [email protected]@pattyfoleyreid

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Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Page 23: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Page 24: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Increase Volume

Page 25: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Increase Volume

Impact Bottom Line

Page 26: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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RESULTING IN GROWTH OF INCREMENTAL NET NEW NAMED ACCOUNT PIPELINE

2013 2014

Incremental Pipeline

Marketing Activities

83% increase

52% increase

Page 27: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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WITH SOFTWARE INNOVATION COMES RISK

Page 28: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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WITH SOFTWARE INNOVATION COMES RISK

…and many others

Page 29: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Target SMALL!Grow BIG!

CEO CMO

Page 30: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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WhoWeTarget

BEFOREBroad Focus

AFTERNarrow Focus

Page 31: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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ADVERTISE TO <1000 ACCOUNTS?

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Page 33: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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PJA ad agency IDG Research

OnCorps Consulting Platform

Page 34: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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THE PLAN280 accounts (suspects & prospects)

3 month “Assessment Page” campaign

Security articles in “executive-type” news outlets

A/B test industry and company names

Page 35: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Advertising campaign Landing page

Answer 5 questions Sign-in to get report Email pdf

BizDev team follow-up about results

Marketo Salesforce

OnCorps

Drupal

THE PROCESS

Page 36: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Advertising campaign Landing page

Answer 5 questions Sign-in to get pdf Email pdf

226 90 9 0

BizDev team follow-up about results

YIKES!!!

Page 37: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Account-Based Marketing is not a linear process

Page 38: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Advertising campaign

THE MISSING STORY

Page 39: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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THIS CAMPAIGN WAS A HUGE SUCCESS

38% of Suspects were net new visitors

144 accounts lifted

Page 40: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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NET NEWNAMED ACCOUNTLAND

THIS CAMPAIGN WAS A HUGE SUCCESS

PASSED INTELLIGENCE

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Page 42: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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RETHINK

Page 43: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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RETHINK

From Passing Leads To Passing Intelligence

Page 44: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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RETHINK

From Passing Leads To Passing Intelligence

Page 45: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

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Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Page 46: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

46

Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Page 47: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

47

Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Increase Volume

Page 48: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

48

Business Development

Marketing to Sales Handoff

High Value Activities

Sales

Number of Deals Won

Revenue

Sales

Number of Opportunities

Opportunity Value

Marketing

Inbound Outbound

Accelerate Sales Cycle

Increase Volume

Impact Bottom Line

Page 49: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

49

RESULTING IN GROWTH OF INCREMENTAL NET NEW NAMED ACCOUNT PIPELINE

2013 2014

Incremental Pipeline

Marketing Activities

83% increase

52% increase

Page 50: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

How to Optimize Results with an ABM

Strategy

Patty Foley-ReidDirector, Solutions Marketing and Demand [email protected]@pattyfoleyreid

Page 51: Optimizing Success with Account-Based Marketing:  How Veracde Engaged 50% of Targeted Accounts

©2014 Copyright Demandbase, Inc. Demandbase Confidential.

51

John DeringDirector, Marketing [email protected]

Optimizing Success with Account-Based Marketing:How Veracode Engaged 50% of Targeted Accounts

Patty Foley-ReidDirector, Demand GenerationVeracode