by CONFIDENCE silkradar verification &scalability Optimize your entire issue tracking process Accelerate defect turnaround time Introducing an improved process into your soft- ware engineering and quality assurance organiza- tion makes sense when you consider how much downtime is typically caused by inefficient coding practices. By automating your issue resolution process with SilkRadar’s action-driven workflow, you can better direct your organization’s defect management process. You can easily log failed test results including asso- ciated scripts as well as user-reported problems with SilkRadar. Problem resolution is then auto- mated with e-mail notification, auto assignment rules, and predefined prioritization. Once you define appropriate actions, SilkRadar auto- matically advances each defect to the next stage in its lifecycle according to your preset specifications. Such automated workflow allows you to quickly assign and route tasks to appropriate personnel within your organization. You can dramatically increase your organization’s productivity by tailoring SilkRadar to your exist- ing processes. Custom tabs allow you to focus on the information that is important to your organi- zation (e.g. by assigning risk levels to defects). By customizing fields and setting them as defaults, you can easily turn your existing process into a com- plete, automated workflow. You can even assure data security by establishing user permissions. By setting workflow rules consistently across all projects, SilkRadar helps you cut down on tedious tasks and repetitive decision-making. As a result, you spend less time tracking issues and more time on fixing issues. That means your time-to-market is accelerated and the overall consistency brought to your development process helps ensure the reli- ability of your application — before it’s deployed. Track defects and enhancement requests independent of locations To meet the demands of companies that employ multiple development labs around the globe, SilkRadar provides a sophisticated Web user interface for its central database. This simplifies cross-site usage among intercontinental locations and facilitates reporting for both management and individuals who work in multiple locations. SilkRadar™, Segue’s robust issue tracking tool, manages bug fixes, and enhancement issues relat- ed to your company’s software projects. Being fully customizable, SilkRadar meets the challenges of your business environment – working across multiple products, releases, and locations. Because SilkRadar’s flexible defect-tracking workflow allows development and quality assurance to work more closely together, it increases productivity throughout your organization – resulting in an improved development process.
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byC O N F I D E N C E
silkradar
v e r i f i c a t i o n
& s c a l a b i l i t y
Optimize your entire
issue tracking process
Accelerate defect turnaround timeIntroducing an improved process into your soft-
ware engineering and quality assurance organiza-
tion makes sense when you consider how much
downtime is typically caused by inefficient coding
practices. By automating your issue resolution
process with SilkRadar’s action-driven workflow,
you can better direct your organization’s defect
management process.
You can easily log failed test results including asso-
ciated scripts as well as user-reported problems
with SilkRadar. Problem resolution is then auto-
mated with e-mail notification, auto assignment
rules, and predefined prioritization. Once you
define appropriate actions, SilkRadar auto-
matically advances each defect to the next stage in
its lifecycle according to your preset specifications.
Such automated workflow allows you to quickly
assign and route tasks to appropriate personnel
within your organization.
You can dramatically increase your organization’s
productivity by tailoring SilkRadar to your exist-
ing processes. Custom tabs allow you to focus on
the information that is important to your organi-
zation (e.g. by assigning risk levels to defects). By
customizing fields and setting them as defaults, you
can easily turn your existing process into a com-
plete, automated workflow. You can even assure
data security by establishing user permissions.
By setting workflow rules consistently across all
projects, SilkRadar helps you cut down on tedious
tasks and repetitive decision-making. As a result,
you spend less time tracking issues and more time
on fixing issues. That means your time-to-market
is accelerated and the overall consistency brought
to your development process helps ensure the reli-
ability of your application — before it’s deployed.
Track defects and enhancement requestsindependent of locationsTo meet the demands of companies that employ
multiple development labs around the globe,
SilkRadar provides a sophisticated Web user
interface for its central database. This simplifies