Opms Website Presentation

8/14/2019 Opms Website Presentation

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TheOne Page Management System

(OPMS)

An Operating System An Operating System for the Human Mind for the Human Mind

We can justify thisWe can justify thisbold claim through abold claim through a

live demonstrationlive demonstration


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GSC - OPMS Presentation 2

OPMS OPMS is:

The practical, effective means toaccomplish Missions

All kinds of Missions can be tackled moreeffectively through the OPMS :

Organisational Missions Individual Missions Societal Missions

A Mission is any challenging goal A Mission is any challenging goal or objective that may requireor objective that may require

considerable effort, time, resourcesconsiderable effort, time, resourcesto accomplishto accomplish


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No limitations as to Mission! No limitations as to Mission!

Just identify the Mission Ask people involved some trigger

questions about the Mission - enable them

to articulate and clarify their good ideas Structure (or organise) the ideas generated Integrate everything so that it becomes a

continuing process Regular, steady work on Mission is required!


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A picture of the OPMS


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WEAKNESSES that may HINDER/PREVENT

accomplishment of Mission

EVENTS /MILESTONES that mayoccur during progress towards

Mission

FundamentalDimensions

Dimensionsabove System Tie Line

System Tie-Line

System

Dimensions,derived from Fundamental

Dimensions

THINGS TO DO toaccomplish Mission

BARRIERS / DIFFICULTIES /THREATS that may hinder/prevent


OPPORTUNITIES & Preparation Required to avail Opportunities to

accomplish Mission

Finance ControlSystem

Monitoring & EvaluationSystem(s)

ProductionSystem(s)

MarketingSystem

InformationSystems

PlanningSystem

Mission

Dimensions belowSystem Tie Line

STRENGTHS (available)STRENGTHS (required)

that may help accomplishment of Mission

MISSION : To enable each member of our staff todevelop most effectively

A comprehensive system to helpaccomplish ANY Mission

Represents any or Represents any or all of theall of therelationships in therelationships in the

system system


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Comprehensive view, crystallized onto asingle page - regardless how large/complexthe Mission may be!

We can always drill down to any level of detail required!

OPMS - helps users develop a

comprehensive view of anyMission


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A uniquely powerful aid to problem solving

and decision making Create effective Action Plans, to enable

accomplishment of any Mission of current

interest

OPMS - to help accomplish

Missions effectively!


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OPMS - helps users articulate their ideasabout any Mission by asking them appropriate

Trigger Questions:

What, in your opinion, are

the THINGS TO DO toenable each member todevelop himself/herself for

the needs of the organisation(and for himself/herself)?

TheThe Mission Mission


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To challenge each member of staff to develop

himself/herself to maximum possible for his/her own andfor organisations benefit To make our organisation a truly exciting place to work in To enable each person develop himself/herself as an

individual AND as a member of the organisation To provide all needed facilities for effective work and

recreation To provide effective counseling for perceived needs of staff

(etc, etc)

Responding to Trigger Questions:

Stage I: A process for generating andclarifying available ideas

Elements articulated in natural language,

no jargon needed - as they come to mind,no need to worry about order All good ideas to accomplish the Mission All good ideas to accomplish the Mission


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On any relevant issue about whichwe are asked trigger questions -

we ALWAYS have ideas!

The secret is to make effectiveuse of all good ideas,

filter out the irrelevant or

not-so-good ideas!

The conventional approaches DO NOT adequately enable effective

utilisation of the good ideas of people

at all levels of the organisation

The greatest demotivator is thefeeling that our good ideas are not

being adequately valued by the

organisation

An effective process isneeded to handle ideas

Because of Stage 2 (to be described),we have a process thatGUARANTEES GUARANTEES that every good idea,whenever it comes to mind, could be

integrated into our Action Plans!


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Both Stage 1 (IdeaGeneration & Clarification)

and

Stage 2 (Idea Organisation)are designed to make the

best possible use of

available ideas!

(or Idea Organising)this is the process that enables

us to organize our ideas toensure that the right ones

become available for action atany point of time.

Stage 2 - Idea Structuring! Structuring!

It is done through a process of modeling to show us, for

instance, how theaccomplishment of one ideaor element may help the

accomplishment of another

Idea organising issomething we are doing

intuitively ALL the time -OPMS OPMS merely makes the

process rigorous andscientific


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Idea organising: suppose we have

just two ideas - To challenge each member of staff to

develop himself/herself to maximum

possible for his/her own and for organisations benefit (1)

To make our organisation a truly exciting

place to work in (2)


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To structure them, we just ask ourselves a coupleof questions:

Challenging each member of staff to develophimself/herself to maximum possible for his/her

own and for organisations benefit (1)

making our organisation a truly exciting place to work in (2)

?

Does the achievement of

HELP THE ACHIEVEMENT OF

Response: YES YES

Such modeling questions help us Such modeling questions help usarticulate and clarify the linkagesarticulate and clarify the linkages

we perceive between the factors inwe perceive between the factors inour systemour system


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The question is reversed:

Challenging each member of staff to develophimself/herself to maximum possible for

his/her own and for organisations benefit (1)

?

Does the achievement of

HELP THE ACHIEVEMENT OF

Response:

NO NO

making our organisation a trulyexciting place to work in (2)

Such responses represent the

relationships perceived by the modelersat a particular period in time - these

perceptions could and often do change!


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Make our organisationa truly exciting place to

work in (2)

Challenge each member of staff to develop

himself/herself to maximum possible for his/her own and for organisations benefit (1)

We dont show the noWe dont show the nocontributions contributions

should contribute

Model at this stage:

No contribution

Accomplish (1) to enhance Accomplish (1) to enhanceaccomplishment of (2)!accomplishment of (2)!


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Make our organisationa truly exciting place to

work in (2)

Challenge each member of staff to develop

himself/herself to maximum possible for his/her own and for organisations benefit (1)

should contribute

Model at this stage:


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Then, a third

element is added toour model:


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Make our organisation a trulyexciting place to work in (2)

Challenge each member of staff to develop himself/herself to

maximum possible for his/her own and for organisations

benefit (1)

should helpaccomplish

To provide all needed facilities for effective work and

recreation (3)


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To challenge each member of staff develop

himself/herself to maximum possible

To make our organisation a trulyexciting place to work in

To help each person develophimself/herself as an individual

To provide all needed facilities for effective work and recreation

To provide effective counseling for perceived needs of staff

To enable each member of our staff to develop most effectively

should help should helpaccomplishaccomplish

Read bottom-upwards, Read bottom-upwards,in direction of arrows.in direction of arrows.THINK the elementsTHINK the elements

READ the arrows as encountered! READ the arrows as encountered!

Interpretive Structural ModelStage II: An effective process for organising all available ideas

The relationship is theheart of the matter!



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where A, B, C are elements inthe system under consideration and

represents a specifictransitive relationship

The model is based on transitivity transitivity of the relationship were working with:

If A B

AND if B C

THEN A MUST C

Because of transitivity, it is quiteefficient to create these models, as wehave to ask only a small fraction of the

total number of possible questions

This property is already familiar to most of

us through the transitive relationshipprecedes,precedes, which is familiar to us throughPERT & Gantt Charts (the major modelingtools in Project Management Software)


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Because of transitivity, we cangenerally create these ISMs by

responding to just 15%-40% of all the possible questions between elements


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Interpretive Structural ModelThere are many types of structures, each based on a

specific transitive relationship . Particularly useful for Action Planning' are Intent Structures -

structures comprised of intents linked by theshould help accomplish should help accomplish relationship

These models can become as large as required toThese models can become as large as required todescribe the most complex live situation! Over time,describe the most complex live situation! Over time,as we work on our Missions, our models may comeas we work on our Missions, our models may come

to comprise hundreds or even thousands of to comprise hundreds or even thousands of elements!elements!


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THIN

GS

T

O DO

The model may keep on growing untilthe Mission is successful!

Even when we have thousands of elementsintegrated into our model, we shall be ableto focus on a narrow band of elements in

the full confidence that by so doing we areareactually helping to accomplish everything actually helping to accomplish everything else that needs to be done for the project!else that needs to be done for the project!

Current focus


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To help each person developTo help each person develophimself/herself as an individual himself/herself as an individual




Interpretive Structural ModelAnother important attributeof such Intent Structures Intent Structures

WHY?WHY?

HOW? HOW?

Up WHY? Down HOW?


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THIN

GS

T

O DO

WHY ?

HOW ?

UP UP the model to find out WHY? WHY?

DOWN DOWN the model to find out HOW? HOW?

To be able to discover the HOW? andthe WHY? of things is probably the

greatest motivator that exists!

To ensure effective handling of atask by people reporting to you,

just enthuse them about theWHYs?WHYs? of the task - then let them

work out the HOWs? !!! HOWs? !!!


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My personal performance

Organisations profits

My personal rewards

contributessignificantly to

Rewards include:

i) Financial rewards

ii) Other rewards:working conditions, etc...

R d b tt dRead bottom upwards


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Read bottom-upwards, Read bottom-upwards,in direction of arrows.in direction of arrows.THINK the elementsTHINK the elements

READ the arrows as encountered! READ the arrows as encountered!

Interpretive Structural Model

Any such model can easily be translated into Any such model can easily be translated intostandard prose very easily indeed! And thisstandard prose very easily indeed! And this

little model would translatelittle model would translateinto nearly a full page of prose.into nearly a full page of prose.

Models of 30 to 40 elements may amount to 20 Models of 30 to 40 elements may amount to 20to 30 pages !to 30 pages !

Obviously, it is MUCH easier to read,Obviously, it is MUCH easier to read,understand and remember the model!understand and remember the model!


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THIN

GS

T

O DO

The prose translations of such

models increase exponentiallyin size with increase of number of elements in the model!


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The process helps developclear linkages betweenindividuals aims to theorganisations Mission!


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My personal performance

Organisations profits

My personal rewards

contributessignificantly to

Rewards include:

i) Financial rewards

ii) Other rewards:working conditions, etc...

Helps ensure thatindivid ual actually see& properly understand

& appreciate thelinkages betweenhim/her and the

organisation!


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A quick comparison of models using two specific relations: A quick comparison of models using two specific relations:

Should help achieve Should help achieve (ISM)(ISM) Usable at every stage of Usable at every stage of

project - project - in particular, itsin particular, its perfect for exploration! perfect for exploration!

Can handle all types of Can handle all types of elements within system,elements within system,e.g. motivation, etce.g. motivation, etc

Co-relates withCo-relates witheffectiveness effectiveness

Ideas, Creativity,Ideas, Creativity,

motivation, etc aremotivation, etc areeffectively handled througheffectively handled throughcontributes or shouldcontributes or shouldhelp achievehelp achieve

Precedes Precedes (PERT/Gantt)

Useful when intricaciesof system are somewhatknown to us

Can handle ONLY

elements connected withtime process

Cannot handle softissues like motivation

Co-relates withefficiency

Action Planning done throughconventional Project Management

software is bound to leave outmany significant elements (and

issues)


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Actually, in order to properly Actually, in order to properlyunderstand our wholeunderstand our whole

system we need to use a system we need to use anumber of relationships, eachnumber of relationships, each

appropriate to its own timeappropriate to its own timeand place!and place!


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Some important transitive relationships

in systems:

helps achieve (contributes to) - aggravates enhances; supports; leads to; includes; implies; should take

priority over; facilitates precedes - for scheduling of anticipated events/milestones in a well-understood system - however,

precedence is practically useless for working in systems of which significant parts are unknown

and many othersUsing appropriate relationships, we can

cover ALL aspects of the systems weneed to create


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Another modeling tool in the OPMS

Field Representation (FR)Method

This is the tool that actually helpsus create the OPMS!OPMS!


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Constructing a Field Representation

First, we try to cleanse our mindsFirst, we try to cleanse our minds

from all pre-conceived categories... from all pre-conceived categories... Then, OPMS asks questions like


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F ield Representation & P rofiling (contd.)

(In the context of the kind of actions needed to

overcome the barriers, etc.)

Is(B) Need to improve productivity of Indiansoftware industry

IN THE SAME CATEGORY AS IN THE SAME CATEGORY AS (A) Our educational systems are not

adequately effective

?

(Elements from documents onNational IT Mission formulated

several years ago by Govt. of India)


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Response YES would putelement B into the same

category as A - NO would put it into a

different category

as shown, next


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Field Representation - after initial response

A: Dimension 1 Our educational systems are

not adequately effective

B: Dimension 2 Need to improve productivity

of Indian software industry

Finally yielding models like the one

illustrated at next slide...


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Dimension titles provided later, AFTER AFTER insertion of elements into dimensions!


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The System Tie Line represents any or

all of the relationships inherent in thesystem under consideration.


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The elements are linked by appropriate relationshipsas perceived by the users


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The OPMS provides a facility toenable users write down prosetranslations of such visual linkages

XYZ MAY TENDTO INCREASE THE

SEVERITY OF ABC

XYZ

ABC

A comprehensive network of A comprehensive network of relationships to be built up step-by-relationships to be built up step-by-

step, over time, to enable clear step, over time, to enable clear understanding of the systemunderstanding of the system

represented in the Field represented in the Field


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It takes a while to develop the skillsneeded to use the System Tie Lineeffectively to link different dimensions

and elements together

Its well worth our while to work

towards developing these skills


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because, as earlier claimed, FieldRepresentations, over sufficient iterations,

can be shown to satisfy a fundamental

systems law, called Ashbys Law of Requisite Variety


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Ashbys Law of Requisite

Variety (Simple Simons version) The dimensions of a proposed

solution to a problem must matchthe dimensions of the problem (If too few dimensions, the solution wont work

if too many, the solution would be too expensive or toocomplicated!)


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The Field Representation processis found to be the

ideal tool for handling

complex projects - to helpus integrate the parts into a

whole !


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Integrating all the models of all the work done towardsany Mission into a single

Field Representation createsa One Page Management

System (OPMS).

The OPMS is a model of model of models models - it is comprised

of ALL the models that arecreated in various relevant

dimensions during progress towards the

Mission - any Mission!

Because the OPMS OPMS is a model of models, it

ensures the developmentin users of Chris Argyrisgrand concept of

double-loop learning!double-loop learning!

On deeper examination, wefind there are actually manymore loops than just two -and we can handle them allthrough this process. We

we could call our processcybernetic learning cybernetic learning

MISSION : To enable each member of our staff to


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WEAKNESSES that may HINDER/PREVENT


EVENTS /MILESTONES that mayoccur during progress towards

Mission

FundamentalDimensionsDimensions

above System Tie LineSystem Tie-Line

System

Dimensions(derived fromFundamental Dimensions)

THINGS TO DO toaccomplish Mission

BARRIERS / DIFFICULTIES /THREATS that may hinder/prevent


OPPORTUNITIES & Preparation Required to avail Opportunities to

accomplish Mission

Finance ControlSystem

Monitoring & EvaluationSystem(s)

ProductionSystem(s)Marketing

SystemInformation

SystemsPlanningSystem

Mission

Dimensions below System Tie Line

STRENGTHS (available)STRENGTHS (required)

that may help accomplishment of Mission

MISSION : To enable each member of our staff todevelop most effectively


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The whole system on a single page!


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Linkages between various dimensions abovethe System Tie Line of the OPMS OPMS are broadly

illustrated below and in following slides :

A: THINGS TO DO

B: BARRIERS

C: STRENGTHS

HELP HELP ACCOMPLISH ACCOMPLISH

HINDER HINDER

HELP HELP OVERCOME OVERCOME


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more linkages

B: Barriers/Weaknesses

HINDER

Activities

Strengths required

HELPACCOMPLISH

HEL P OVERCOME

Opportunities

HELP AVAIL HELP AVAIL


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Activities

B: Barriers/Weaknesses

Strengths required

HELPACCOMPLISH

HINDER

HELP OVERCOME

Opportunities

HELP AVAIL

MISSION

HELP ACCOMPLISH HELP ACCOMPLISH


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These models can become as detailed asThese models can become as detailed as

required, right down to the level ofrequired, right down to the level of

WHICH BARRIERS hinder WHICH ACTIVITIES?

WHICH STRENGTHS are requiredto overcome WHICH BARRIERS?

All this and more becomes clear asthe OPMS is developed!


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Recall that we have

two types of models...


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Linkage

s between BARRIERS & THINGS TO DO


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The barrier marked in the FR

HINDERS / PREVENTS accomplishment of the objective marked in the ISM

Linkage

s between BARRIERS & THINGS TO DO


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That barrier also hindersThat barrier also hinders

accomplishment of all elementsaccomplishment of all elementsabove the THING TO DO that it above the THING TO DO that it directly hinders!directly hinders!

Linkages between BARRIERS & THINGS TO DO


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Just identify appropriate means toovercome the barrier identified - and integrate those into the Action Plan!


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It is top-down because we choose a

Mission for the whole organisation (or part of it that we need to consider)

It is bottom-up because the Action Plan to

accomplish the Mission is made effectivefrom the bottom upwards

OPMS - itsTOP-DOWN + BOTTOM-UP!

Can readily be integrated with anyany


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Can readily be integrated with anyany process that is currently being used:

Standard Project Management TQM

Balance Score Card

Theory of Constraints

e-Think (Kepner & Tregoe)

Any other...`

OPMS OPMS would help make any such practice

very significantly stronger


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References:

JN Warfields contributions: http://www.ajarmail.com

G.S. Chandy temporary URL: http://onepagems.tripod.com

Our Services:
http://www.ajarmail.com/http://www.ajarmail.com/http://onepagems.tripod.com/http://onepagems.tripod.com/http://onepagems.tripod.com/http://onepagems.tripod.com/http://onepagems.tripod.com/http://www.ajarmail.com/http://www.ajarmail.com/http://www.ajarmail.com/


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Our Services:

Half-day workshops for individuals, and upto two people

User workshops - 2-Day & 3-DayWorkshops (groups from 8-12 people)

Facilitator Training - 2 sessions of 5 dayseach with 3-month interval; in-house

project work during the 3 months interval

Supply of OPMS software


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G.S. Chandy

c/o Sahi Oretrans Pvt Ltd30 Western India House

Sir P.M. Road, FortMumbai - 400 001India

e-mail: chandygs@hotmail .com
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

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