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Introduction Medical Strategies & Management Systems, LLC [email protected] www.ms2group.com Hospital Efficiency Experts
17

MS2 intro presentation

Jun 13, 2015

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Health & Medicine

A brief description about our consulting group.
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Page 1: MS2 intro presentation

IntroductionMedical Strategies & Management Systems, LLC

[email protected] www.ms2group.com

Hospital Efficiency Experts

Page 2: MS2 intro presentation

Who We Are

Patient flow experts focused on best-in-breed operations redesign, inter-departmental flow logistics and efficient

capacity management...

Hospital Efficiency Experts

Page 3: MS2 intro presentation

What We Do

Identify and solve the operational and capacity constraints that limit hospital patient flow and result in institutional

and ED crowding...

Hospital Efficiency Experts

Page 4: MS2 intro presentation

Our Strategic Goal

Eliminate system inefficiencies and variability to dramatically increase functional capacity without increasing

beds or staffing resources...

Hospital Efficiency Experts

Page 5: MS2 intro presentation

Our Expertise

Process and Operations Redesign

Hospital Efficiency Experts

Hospital Change Management

Project Management and Implementation

Logistics Interfacing and Cross-Functional Integration

Assets and Resource Utilization Optimization

Hospital Capacity Management

Page 6: MS2 intro presentation

What We Solve

• ED Overcrowding • Lengthy ED Waits • ED Patient Dissatisfaction • Patients Leaving Before Seen • Ambulance Diversions • Poor Ancillary Interfaces

Hospital Efficiency Experts

• Low Discharges before noon • Late Unit Discharges • Late inter-unit Transfers • Inefficient Bed Turnover Process • Poor Tele/ICU Utilization • Poor Perioperative Interfaces

Page 7: MS2 intro presentation

Our Results

Hospital Efficiency Experts

• No ED Ambulance Diversions • 0.3% ED Left Without Seen • Door to Doc under 30 min • ED LOS under 150 min • Top Quartile ED Satisfaction

• 40%+ Discharges before noon • 60%+ Transfers before 2PM • 85%+ Discharges before 5P • 18%+ More Hospital Admissions • Multi-Millions in new revenues

Page 8: MS2 intro presentation

Testimonials

Hospital Efficiency Experts

"The best use of consultant dollars I have ever spent" COO/CNO

"The best administrative decision I have ever made" COO

"We could not have done it without them" ED Chair/CMO

"The model for all our future strategic initiatives" CEO

Page 9: MS2 intro presentation

What We Tackle

Hospital Efficiency Experts

Complex Patient Flow Issues

Operational Waste and Inefficiency

Poor Asset and Resource Utilization

Managerial and System Control deficiencies

Inefficient Interfacing logistics between Departments

Staff Variability and Culture Issues

Page 10: MS2 intro presentation

How We Do It

Hospital Efficiency Experts

We empower your operational staff to lead the change

We facilitate Rapid Change Cycles through the Hospital

We train your Hospital teams to manage the operations

We implode Silos to implement cross-functional change

We establish institution-wide performance requirements

We create Standard Operating Procedures for all changes

Page 11: MS2 intro presentation

Unique Consultancy

Hospital Efficiency Experts

Consultants are all Clinicians...Doctors, NPs, RNs

We only take a limited number of clients at a time!

We don't do "mellow"...We tackle truly complex problems!

We don't let clients fail...Top Quartile metrics or better!

Rapid time to impressive results...6-Months on average!

Our Consultants can even work clinically if needed!

One of the most Cost-Effective Consulting Teams in industry!

Page 12: MS2 intro presentation

What We Leave Behind

Hospital Efficiency Experts

Highly trained internal Hospital teams able to tackle any patient flow problem...no matter how complex. A shared Operations Redesign Methodology simple enough to be applied institution-wide by any team. Best-In-Class service line performance metrics that can be marketed and advertised to the community. Highly scalable operational models that can generate millions in revenue and avoid capacity expansions.

Page 13: MS2 intro presentation

What Clients Have Attained

Hospital Efficiency Experts

"Top Hospital" Recognitions

"Best Places To Work" Mentions

"Magnet Accreditation" Status

Numerous "Services Performance" Awards

"Center of Excellence" Awards

Page 14: MS2 intro presentation

Traditional ED Operational Model

Backlogs

Waste

QueuingDissatisfaction

Lost Revenues

Long Waits

Overcrowding

ED EXAMPLE

Page 15: MS2 intro presentation

Backlogs

Waste

QueuingDissatisfaction

Lost Revenues

Long Waits

Overcrowding

MS2 Redesign

ED EXAMPLE

Page 16: MS2 intro presentation

Other Service Lines

Hospital Efficiency Experts

ED and Hospital Benchmarking

Hospital Patient Flow Computer Simulation

Clinical Research Consultation and Support

Automated Process/Workflow Management Software

Predictive Staffing Modeling Software

ED and Hospital Coding/Billing, RCM, and Debt Collection

Page 17: MS2 intro presentation

Contact USMedical Strategies & Management Systems, LLC

[email protected] www.ms2group.com

Hospital Efficiency Experts