Meeting # 86 Welcome to the Minnesota SharePoint User Group http:// www.sharepointmn.com January 11 th , 2012 I Didn’t Know SharePoint Could Do That! Jenny Hon, Scott Yokiel, & Doug Splinter
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Meeting # 86 Welcome to the Minnesota SharePoint User Group January 11 th, 2012 I Didn’t Know SharePoint Could Do That! Jenny.
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Slide 1
Meeting # 86 Welcome to the Minnesota SharePoint User Group
http://www.sharepointmn.com January 11 th, 2012 I Didnt Know
SharePoint Could Do That! Jenny Hon, Scott Yokiel, & Doug
Splinter
Slide 2
Meeting # 86 Agenda Introductions General Mills Connect Jenny
Hon SharePoint IVR Doug Splinter Break Interactive Portal Scott
Yokiel Q & A Tour of the Microsoft Technology Center
Slide 3
Meeting # 86 User Group Goal / Objectives o Develop and support
a local community focused on Microsoft SharePoint Technologies
Educate user group members about SharePoint Technologies Transfer
knowledge within the community Communicate best practices Introduce
new products / solutions
Slide 4
Meeting # 86 Introductions MNSPUG Sponsors Avtex
(www.avtex.com)www.avtex.com Technology consulting company Practice
area focused on SharePoint Benchmark Learning
(www.benchmarklearning.com)www.benchmarklearning.com Training on
many technologies Microsoft (www.microsoft.com)www.microsoft.com
Wrox Press (www.wrox.com)www.wrox.com OReilly
(www.oreilly.com)www.oreilly.com
Slide 5
Meeting # 86 www.SharePointMN.com Website for user group
SharePoint resource documents SharePoint resource links RSS Feeds
Meeting Schedule Past User Group Presentations
[email protected] www.sharepointmn.com
Slide 6
Meeting # 86 Social Networking Linked In group The most
interactive includes job postings o
http://www.linkedin.com/groups?gid=1878792
http://www.linkedin.com/groups?gid=1878792 Facebook group o
http://www.facebook.com/home.php?#/group.php?gid=27333305456
http://www.facebook.com/home.php?#/group.php?gid=27333305456
Twitter tags - @MNSPUG and #MNSPUG
Slide 7
Meeting # 86 Upcoming Schedule Next Meeting February 8 th 9:00
AM to 11:30 AM Benchmark Learning Edina (Only for next Meeting)
Topic: SharePoint and the Customer Experience Check
www.SharePointMN.com for updates!www.SharePointMN.com Ongoing
Schedule 2 nd Wednesday of every month 9:00 to 11:30 am Microsoft
Technical Center - Edina
Slide 8
Meeting # 86 Local and Online Events
Slide 9
Meeting # 86 Surveys & Giveaways! Twitter using the MNSPUG
hash tag to enter and receive one of the giveaways today.
Meeting # 86 Quick Intro Scott Yokiel SharePoint Consultant Dad
Skier
Slide 12
Meeting # 86 Quick Intro Jenny Hon General Mills PMP
Integration, Planning & Architecture Team
Slide 13
Jenny Hon, PMP General Mills Integration, Planning &
Architecture Team
Slide 14
Agenda SharePoint Environment Overview Social Collaboration
History Goal for Enterprise Collaboration (aka Connect) Why My
Sites / NewsGator? Tour of Connect Project Highlights
Slide 15
SharePoint Environment SharePoint 2001 in 2001 Migrated from
PCDOCS (DOCSOPEN) and Lotus Notes Out of the Box search, some
custom search applications SharePoint 2003 Skipped in corporate,
adopted as a collaboration tool by Supply Chain SharePoint 2007 in
2007 Centralized farm serving domestic and international locations
SharePoint 2010 in 2010 Strategic Partnership includes: Technical
Adoption Program (TAP) Office Advisory Council (OAC) Microsoft
Business Division Advisory Council (MBDAC) Multiple farms serving
domestic and international locations
Slide 16
Social Collaboration History 2009: MOSS 2007 My Sites Pilot As
a result of the pilot, My Sites remained unlaunched, postponed
until SharePoint 2010. Social Business Team created (SBT) Who:
Strategic thought leaders and knowledge managers (CIO, VP, Director
level) Why: Collaborate around capitalizing on social media
opportunities Business Challenge: Ability to search for and connect
with people, communities, content Facilitate employee networks
Intuitively fulfill the needs of a diverse audience 2010, February:
SharePoint 2010 My Site Pilot Final conclusion - My Site OOTB
features not mature enough Collaboration Sub Team Who: Tactical
implementation team Why: To partner with IS, identify and
prioritize requirements, champion the effort 2011, January:
SharePoint 2010 Connect BETA Launch
Slide 17
Goal for Enterprise Collaboration Sponsor: ITQ Knowledge
Discovery Services Goal: Transform GMI into a globally connected
organization its people and its information Profiles, Communities,
Conversations, Search Expected Benefit: Increased productivity -
connecting with resources, faster Reduced risk (internal hosting)
Global enterprise solution eliminates costs of multiple point
solutions
Slide 18
Why My Site / Newsgator? My Site (SPS2010) alone was not mature
enough, but provided a solid foundation Benchmarking Results
SharePoint and Outlook Integration Existing knowledge of SharePoint
platform OOTB Mobile offering Microsoft is a strategic partner,
long history with GMI
Slide 19
I just wish there were one easy way to tap into all the
knowledge that the General Mills community has. If only General
Mills knew what General Mills knows! We have a strong hallway
culture. How do we scale that around the world? What is
Connect?
Slide 20
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Tour of Connect
Slide 22
Mobile Offering
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Find and Follow Colleagues Easily find People Communities
Topics of interest to you!
Slide 24
Profiles
Slide 25
Engage with Colleagues Globally Your newsfeed is where you can
Share what youre working on Ask a question Have a conversation
Follow people and topics you choose
Slide 26
Common Communities Common Communities Communities allow you to
come together around common Goals Problems Specialties Ideas
Interests Concerns
Slide 27
Communities
Slide 28
Search
Slide 29
Project Highlights Resources (IS) 1 PM, 3
Architects/Developers, 2 contractors 6 months Initial budget of $0
Launch Plan BETA Wave 1 - 2 weeks. 600 users, IS BETA Wave 2 - 2
weeks. 800 users, ITQ BETA Wave 3 - 3 weeks, remainder of ITQ,
select members of HR, Consumer Insights, and Sales General
Availability - Remain in BETA, quiet launch, grassroots
Slide 30
Measures of Success 100% of Tier 1 requirements (~140)
delivered by general availability launch date Systems function as
expected with no disruption to current business process Three
completed BETA promotion iterations
Slide 31
Beginning with Pilots (OOTB My Site 2007, 2010, OOTB NewsGator)
Stakeholder Involvement BETA Releases sets expectations Look pretty
- Brand Architecture, good cross functional representation Frequent
communication - prevented one off systems from sprouting up
External benchmarking illustrated the need of FTEs to support
platform Internal benchmarking illustrated support structure behind
BettyCrocker.com to help show ongoing support needs more than just
a technical resource need Buying software with the mobile offering
great additional business value Project Successes
Slide 32
Project Challenges Resources Aggressive Timeline New Technology
(SPS 2010) Dependency on Microsofts and NewsGators software
releases Started with no owner LEGAL department Design partner -
lacked SharePoint experience. Next time engage a partner that had
more SPS experience, deliverables should include more than
Photoshop files maybe completed SPS Master Page? Allocate more time
for the design process with the GMI collaboration team (this took
about 1 month longer than expected)
Slide 33
Outcome So far so good! 2,100 General Mills global Connect
users 1,800 questions 1,500 documents 500+ communities Management
team awarded top GMI award Technical team awarded top IS award
ONLINE ContentCollaboration Communicati ons Messaging Active
Directory Services Identity
Slide 37
Find and connect with the right people People Search Skill
Search Activity Feed Stay connected with your network Unified
Contact Store
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Business Process Communications Notifications Outbound Expert
Finders Anywhere Information Access Web Chat Query-Response Bots
Interactive Voice Response humanmachine to machinehuman to
Contextual Collaboration Enhanced Presence Click to Communicate
Communications with Context human to Client AppsServer Apps
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Rich and easy to use multi-layered.NET API for Communications
43 Communications Server Infrastructure UCMA Server Speech API
SIP/SIMPLE (S4 SIP Stack) SRTP/Codecs (Media Stacks) Server SAPI
(Speech Engines) UCMA Core API Communications and Collaboration
Microsoft.Speech UCMA Workflow API VoiceXML
Slide 44
44 Platform Signaling Communications Instant Messaging Audio
Video ConferencingConference Management Conversation Call
Extensibility Collaboration PresenceContact Groups Workflow Call
Control Activities Dialog Activities General Activities Call
Control Communications Event Types Dialog Communications Event
Types Commands Error Handling Exceptions VoiceXML Browser Microsoft
Speech Recognizer Microsoft Speech Synthesizer SAPI Server Speech
API SignalingEnd Point/Connection Management Common Basic Classes
Lync Server Infrastructure Microsoft Speech Platform
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46
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Multimodal Communications 47
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Multi-party capable and extensible to add or replace modalities
48
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Multi-party capable and extensible to add or replace modalities
49
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Includes top-class Speech Technology in 26 languages 50
Meeting # 86 Interaction Portal Interaction Portal is a
flexible data and document integration platform designed to enable
customers to create contextual composite applications and
dashboards on the Microsoft SharePoint platform. Product
Overview
Meeting # 86 Interaction Portal Dashboard Page with Flexible
Tabs Client-side Communication Framework Provider Web Parts
Auto-complete Provider Drop-Down Provider Advanced Search Provider
Value Provider Attribute Value Provider Query String Provider Smart
Query String Provider Property Bag Provider Consumer Web Parts List
View Detail View Map View Alerts Product Overview User Interface
Features
Slide 56
Meeting # 86 Interaction Portal Available in SharePoints
Central Administration Data Source Management Data Source Type
Registration Product Overview Administrative Features
Slide 57
Meeting # 86 Interaction Portal SharePoint Site access to lists
/ libraries SharePoint Search access to all indexed content
Microsoft Dynamics CRM Salesforce.com Custom providers can be
created and registered through SharePoint Central Administration
Product Overview Available Data Providers