Measuring Attitude & Other Non-Job Roles Dr Tim Baker www.winnersatwork.com.au
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Measuring Attitude & Other Non-Job Roles
Dr Tim Bakerwww.winnersatwork.com.au
What we’ll cover
The measuring methodology for non-job roles.
The four universal non-job roles & their competences.
The importance of shifting from job descriptions to role descriptions.
Legal disclaimerYou are required to complete any other duties deemed relevant by your
manager ....
The end of the job description
The end of the job description
The negative impact of the job description on the
lifecycle of the employee
Roles people play in organisations are more
important than the jobs they do...
The Work People Do
Job Role Non-job Roles
Technical skillsTeam role
Skill development role
Innovation & Continuous Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance
Positive Mental Attitude & Enthusiasm
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The Positive Mental Attitude and Enthusiasm Role
• Solution-focus
• Taking responsibility
• Positive energy
The Team Role
• Leadership
• Accountability
• Collaboration
• Communication
The Career Development Role
• Technical development
• Personal development
The Innovation and Continuous Improvement Role
• Problem-solving and critical thinking
• Customer responsiveness
Strategies to Formulate Role Descriptions
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The end of the job description
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Figure 11.4 Summary 3 of the elements of the team role
Performance Conversations …
Team Role: Leadership
Q5 I am an active and constructive
contributor in team meetings.
Self: Agree
Mgt: Neither
Team: Agree Agree: 50% (2/4)
Neither: 50% (2/4)
Disagree: 0% (0/4)
Team Role: Communication
Q11 I generally listen carefully to what others are
saying.
Self: Disagree
Mgt: Neither
Team: Polarized Agree: 50% (2/4)
Neither: 0% (0/4)
Disagree: 50% (2/4)
Performance management framework
The end of the job description
“Tim Baker’s latest book, The End of the Job Description, provides just the ticket for turning your organization into a great place to work.”
Marshall Goldsmith
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