1 Marico - Harnessing Digital
1
Marico - Harnessing Digital
2
Marico : An Indian FMCG Company, dominant MS, retail presence . . .
Hair Care
Health Care
Male Grooming
Reaching 50% of Retail Universe
… with Sustainable Profitable Growth …
Net Revenue
Rs bn
13%
19%
FY12 FY17 FY12 End FY17 End
90.5
338.3
37.01
59.36
FY12 FY17
EBIDTA % Market Cap – Rs bn
5 – year CAGR : 10% Topline, 18% bottomline
$ 1.5 b $ 5.2 b $ 0.57 b $ 0.91 b
* $1 = Rs 65
4
… and aspiration to be come an Emerging Market MNC
+ India
… In 5 market units of Emerging economies of Asia & Africa
…with leadership in two categories of Natural Nourishment & Male Grooming…
“Digital, IT & Analytics” was one of the 5 transformation areas identified
ANALYTICS
AUTOMATION
INNOVATE
ENGAGE
REACH
SELL
LISTEN
INTEGRATED CONSUMER
EXPERIENCE
SOURCE: McKinsey analysis, press searches
~550 mn internet users by 2018
28% per year growth in time spent on digital
media
77% consumers influenced by online opinions
India has the 3rd largest
Internet population in the world
Ad spend on digital increased by
27% in 2016 (14% of total)
58K new user on
Social media daily
Digital is already emerging as a medium of importance in India
28% per year growth in time spent on digital
media
77% consumers influenced by online opinions
India has the 3rd largest
Internet population in the world
Ad spend on digital increased by
27% in 2016 (14% of total)
58K new user on
Social media daily
Digital is already emerging as a medium of importance in India
ANALYTICS
AUTOMATION
INNOVATE
ENGAGE
REACH
SELL
LISTEN
Consumer companies are using digital technology across the value chain to deliver an integrated consumer experience
INTEGRATED CONSUMER
EXPERIENCE
1. End Consumers
2. Customers / Channel Partners
3. Innovate Business Models
4. Digitise Operations
1. Consumer engagement: Leveraged at different levels
AS A MEDIA PLATFORM USE MOBILE AS A MEANS
TO REACH TARGETTED AUDIENCE
REINFORCED CATEGORY LEADERSHIP THROUGH CUSTOM ENGAGEMENT
PLATFORMS
1 2 3
2. Sell : Opportunity in Trade Channel
Share of Sales through diff Channels Typical Channel Flow
General Trade, 83%
Modern Trade, 10%
Others, 7% MARICO
RETAILER RETAILER
SUPER DISTRIBUTOR
MODERN TRADE
DISTRIBUTOR
CONSUMER
STOCKIST
Sell : Digital in GTM & Channel Interactions
DISTRIBUTORS ON A COMMON PLATFORM
HEAVY USE OF DATA, RENDERED FOR SALES
PERFORMANCE MGT ON MOBILE
PREDICTIVE ANALYTICS – Eg ASSORTMENT MIX
LEVERAGE E-COMMERCE – RIGHT CATEGORY /CHANNEL
APPROACH
1 2 3 4
3. Innovate : Online Brands and Business
Key Differences : • Online Brand Building
• Online Sales
• Entered Salons thru offline
• Quick Prototyping & Scaleup
BEARDO : Online Male Grooming Brand: Strategic Inorganic Investment
• Leading the trend of facial hair
• Entreprenuerial Team
Innovate : Online Brands and Business Models
Parachute Gold International Range
Parachute Naturalz Virgin Coconut Oil
Digital Only Brands Leveraging Partnerships
4. Digitise Operations : Deciding through Analytics
DESCRIPTIVE ANALYTICS PREDICTIVE ANALYTICS
Visual Dashboards Enabled for Finance, S & M, Supply Chain
Progress as per plan. Benefits Realisation underway
Commodity
Forecasting
Digitise Operations : Automation across the Value chain
New Planning
System
SUPPLY CHAIN FINANCE HR PROCESSES
• Higher Availability & improved savings
• Reduced Risk & improved efficiency
• Enable Connect and Collaboration
Farmer Connect
Digital – An Opportunity or a Risk ?
Thank you
17
Marico Careers
@MukeshKrip
www.marico.com
Marico Ltd.
Follow at ..