+ FOR INTERNAL USE ONLY June 17, 2009 IT Transition Initiative I T I T
May 27, 2015
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FOR INTERNAL USE ONLY
June 17, 2009
IT Transition InitiativeI T IT
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How Did We Get Here?
Market conditions:
Reduction in luxury purchases
Sales drops in Active by Anne® and Nordic Ridge®
Losses for past two quarters
If things don’t change, we are headed for insolvency.
We are outsourcing our IT department to reduce costs.
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What Does This Mean to the Company?
Some alternatives considered:
Lower-cost manufacturing partner
New low-end brand
This was not planned from the start
IT not a core competency for us
If we don’t say goodbye to a few of you now, we’ll be saying goodbye to all of you soon.
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What Does This Mean to You?
Most IT positions transferred to partner firmin Hyderabad, India
Applications migrated over the next seven months
Calling this the IT Transition Initiative
We can’t succeed without you.
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What Does This Mean to You?
We understand your concerns
Want to make this as painless as possible…
Severance packages
Resume and job placement service
Retention bonuses
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What’s Going to Happen Today?
Mark Albright, CEO:Background & current situation
Yaw Ofosu, CFO: Fiscal implications, retention bonus
Geneva Todd, CIO: Position migrations, app migration plan
Lisa Greenspan, HR Director: Severance packages, insurance options
Tammy Smith, Training & Development: Resume & placement services
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Yaw Ofosu, CFO
Critical Targets
Financial Metrics
Competitive Intelligence
Contract Management
Projected Savings
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Critical Targets
1. More Efficient Organization
Remove Duplication
Consolidate Support Functions
2. Respond to Demand
Engage Contractors and Other Partners
3. “Rightshore” Organization
Outsourcing & Reemployment
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Financial Metrics
LAKESHOREFiscal 2008
Fiscal 2009(Projected)
Annual Revenue $97.6M $83MAnnual Profit (After Taxes) 12% 4%Expenses (And Percent of Revenue)
- Salaries & Benefits
$27.1M / 28%
$28.8M / 29%
- IT Legacy Systems
$2.6M / 7.4% $2.8M / 11.2%
- Real Estate
$1.9M / 5.5% $1.7M / 6.7%
- Administrative
-0.4% +2.8%
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Competitive Intelligence
Market Share
2005-2007
Average2009 2012
LAKESHORE 65% 50% 70%
EXCELSIOR 25% 30% 20%
IN-MOTION 10% 17% 7%
ORION Inc. N/A 3% 5%Sources: Crain’s Chicago Business, 2009 Book of Lists
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Contract Management
Renegotiate All Contracts
Terms and Conditions
Service Level Agreements
Fees
Low-Cost Offshore Delivery Locations
Reduce Costs
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Contract Management:IT Project Allocation Current In-House IT = 65%-80% SOLUTION = Contract Out All IT prior to 2010
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Contract Management:India.IT Expectations
1. Transparency
2. Services
3. Financial Viability
4. Notification
5. “Trusted Partner”
6. Fraud → Terminate Relationship → No $ Penalty
7. Checks & Balances
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Projected Savings: 2010 - 2011
Help Desk Operations Support = 5 - 10%
Network Service = 10 - 15%
Application Hosting = 10 - 20%
Projected Overall Savings = $13M
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Geneva Todd, CIO
IT Outsourcing Plan
Application Movement By Date
Positions Impacted
Positions Retained
Hardware/Software & Other Considerations
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Lisa Greenspan, Director of HR
Severance Pay
Unemployment Insurance
COBRA
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Severance Pay
All employees are eligible
Employees < 5 years, 3 months’ severance
Employees 5+ years, 6 months’ severance
You must sign a separation agreement
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Unemployment Insurance
Eligible on first day of unemployment
To find your local office visit: http://www.ides.state.il.us/
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COBRA
Consolidated Omnibus Budget Reconciliation Act
Continuation of Employer-Sponsored Heath Insurance
Chicago Insurance Associates will contact employees directly
Employees will receive information within 30 days
Effective from last day of employment
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Tammy Smith, Manager of Training & Development
Internal Opportunities
Career Counseling Services
Support Functions
Availability
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Re-employment Opportunities
HR Resource Support
Career Transitioning
Career Planning and Placement
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Career Counseling: Support Options
1. Internal redeployment possibilities
2. External placement program
Job search experts
3. Office services support
4. Social support services
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Career Counseling: Availability
June 2009 to March 2010
Outplacement service
Counselors available to…
Advise
Assist
Alleviate distress
24-hour hotline: 800-FOR-HELP
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Why is this relevant to you?
Maintain economic viability
Manage the transition
Streamline
Assist employees
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Final Thoughts
Stay tuned for individual meetings
Difficult times, difficult decisions
If we don’t say goodbye to a few of you now, we’ll be saying goodbye to all of you soon.
Acknowledging your service
Thank you
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FOR INTERNAL USE ONLY
Questions & Answers