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BULLETIN 560-068-02 25.02.11 Issue 08 Customers. You’d think that taking care of them would be top priority for all. However, many businesses out there struggle with the very basics and, although it’s nice for Mary Portas to have the work, Kleeneze Distributors are determined to ensure that their customers are given more care and attention than Michael Khatkar’s ties (bar the Nigel Smith incident of 2009). “Good customer service is about treating everyone in such a way that they feel special and valued and thus requires us to speak and act in a friendly manner at all times. Gaining and maintaining customers is vital to our business. You can cut prices and offer special rewards, but I feel the most significant way of retaining customers is by offering excellent service. If a customer feels you have gone beyond what is expected and you were happy to do so, they will really appreciate it. This, in turn, helps to promote trust and confidence in the distributor. Some Kleeneze customers feel awkward and embarrassed about asking for a refund or even exchanging an item. This is an area where prompt and friendly attention to the customer’s problem can reap rewards long term. In today’s world where everyone seems to be in a rush and never has time for anyone else it can be amazing when we stop and take the time to resolve someone else’s problem. When we show that we genuinely care, it is unbeatable.” Arthur and Maureen Nicholl, Gold Distributors “As many of our customers are elderly people, it’s important that we give more time when we are delivering to them as sometimes we are almost the only one they see that day. Also when the weather is bad, like when the snow was here, just ask if they have everything and that they are alright - that can be your good deed for the day And a smile can take you further then you think.” Harpa and Gunnar, Silver Distributors “I was out one windy morning collecting books, when an elderly customer came to the door. She was extremely upset as one of her new windows had been caught in the wind and blown right open and at an odd angle. She was unable to reach the catch to close it and told me that her partner was out at the moment and she had been unable to contact either him, or the company that had installed her windows. I offered to have a look for her and managed to close the window. She was so relieved and pleased that I was able to help she gave me a big hug. Since doing this small thing for her, I have been stopped in the street several times and asked if I was ‘the lovely Kleeneze lady who helped Dorothy?’ Needless to say I have picked up several new customers and had the pleasure of knowing that I had been able to help someone.” Jill Brown, Silver Distributor See overleaf for some of the top customer service mistakes Why are your customers with you ?
6

Kleeneze 2011 ewb 08

May 11, 2015

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Economy & Finance

About Kleeneze

Kleeneze distributors go door-to-door delivering and picking up catalogues from households, taking orders and then dropping off their customers’ products. They earn money for every order placed and can also build a team of fellow distributors to further boost their earnings. For Free info pack at http://www.mykleeneze.co.uk/raymondwhittaker

The catalogues feature over 2,000 products ranging from everyday essentials to innovations that you never knew you needed.

Kleeneze has over 12,000 distributors across the UK, Ireland and parts of Europe. The company estimates that its distributors visit 2.5 million homes every month, delivering over 10 million catalogues and generating over half a million orders.
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Page 1: Kleeneze 2011 ewb 08

BULLETIN

560-068-02

25.02.11 Issue 08

Customers. You’d think that taking care of them would be top priority for all. However, manybusinesses out there struggle with the very basics and, although it’s nice for Mary Portas tohave the work, Kleeneze Distributors are determined to ensure that their customers are givenmore care and attention than Michael Khatkar’s ties (bar the Nigel Smith incident of 2009).

“Good customer service is about treating everyone in such a way that they feel special andvalued and thus requires us to speak and act in a friendly manner at all times.

Gaining and maintaining customers is vital to our business. You can cut prices andoffer special rewards, but I feel the most significant way of retaining customers is by offeringexcellent service.

If a customer feels you have gone beyond what is expected and you were happy to do so, they will really appreciate it. This, in turn, helps topromote trust and confidence in the distributor. Some Kleeneze customers feel awkward and embarrassed about asking for a refund or evenexchanging an item. This is an area where prompt and friendly attention to the customer’s problem can reap rewards long term.

In today’s world where everyone seems to be in a rush and never has time for anyone else it can be amazing when we stop and take the time toresolve someone else’s problem. When we show that we genuinely care, it is unbeatable.”

Arthur and Maureen Nicholl, Gold Distributors

“As many of our customers are elderly people, it’s important that we give more time when we are delivering to them as sometimes we arealmost the only one they see that day. Also when the weather is bad, like when the snow was here, just ask if they have everything and that theyare alright - that can be your good deed for the day

And a smile can take you further then you think.”

Harpa and Gunnar, Silver Distributors

“I was out one windy morning collecting books, when an elderly customer came to the door. She was extremely upset as one of her newwindows had been caught in the wind and blown right open and at an odd angle. She was unable to reach the catch to close it and told methat her partner was out at the moment and she had been unable to contact either him, or the company that had installed her windows.

I offered to have a look for her and managed to close the window. She was so relieved and pleased that I was able to help she gave mea big hug. Since doing this small thing for her, I have been stopped in the street several times and asked if I was ‘the lovely Kleeneze lady whohelped Dorothy?’

Needless to say I have picked up several new customers and had the pleasure of knowing that I had been able to help someone.”

Jill Brown, Silver Distributor

See overleaf for some of the top customer service mistakes

Why are your customerswith you?

Page 2: Kleeneze 2011 ewb 08

25.02.11 Issue 08 ENTERPRIZE WEEKLY BULLETIN

Continued from p1

Tweet talkHave you signed up to Twitter yet? You’re missing out if not! Every week, Managing Director, Jamie Stewart will betweeting out his conversations with business leaders. Last week, he spoke to Distributor of the Year, Craig White aboutunderstanding why this is a numbers game and how this can help you reach your goals. This week he’s chatting withPlatinum Premier Executive Distributor, Chris Mason-Paull.

Want to catch up on the interviews? Visit our YouTube page at www.youtube.com/kleenezehq. Follow us on Twitterto be first to find out - @KlzEWB; @MrJamie_Stewart; @Michael_Khatkar; @lloydwbrown; @KleenezeNYC2011

RUDENESSIt’s common sense! Be polite at all times. We allhave bad days, but you’ll have many more if you letyour customers know about it!

“I use the same skills as I use as a therapist, eyecontact, remembering things that they have told youlast time you saw them and asking them about it, turn up ontime, body language and treat them in a way that you wouldwant to be treated with respect, honesty and politeness.”

Nikki Martin, Silver Distributor

ONE HIT WONDERSIndeed, schmoozing your customers on the firstmeeting is necessary. But you need to look at thisrelationship as one that you want to last a lifetime.Look at ways of making each customer feel valuedand wanted – make a note of their names, their likesand their dislikes on your round books. It’s easier to keep onecustomer than to find a new one.

“We should always strive to give excellent service by doing thatlittle bit extra. Remembering small things that happened in theirlives the last time we came, e.g. remembering they were goingon holiday and asking if they had a good time or if theirhusband/wife was ill by asking how they are now.”

Heidi Davis, Silver Distributor

SILENCE IS NOT GOLDEN!It’s difficult to face criticism or complaints face on,but it’s vital if you’re to keep your reputation asbeing the best in customer service. If yourcustomers take time to contact you, give them thetime they deserve.

“Do what you say you are going to do and handle returnsefficiently and promptly with good grace! I always make aneffort to get to know people if they are ok with this too. I havemade some very good friends now who I met as customers.”

Heather De La Croix, Silver Distributor

INACCESSIBILITYAnd speaking of contacting you, your customersshould find it the easiest thing in the world tocontact you. You can quickly lose business if theycan’t, so make sure all your details are readily tohand.

“Remember, customer service is an attitude - not adepartment.”

John Clease, Bronze Executive Distributor

SOME OF THE TOP CUSTOMER SERVICE MISTAKES:Tick if youdo thisalready

Tick if youdo thisalready

Tick if youdo thisalready

Tick if youdo thisalready

KEEPING YOUR PROMISESThis is probably the most important one. If you promise to do something, or deliver something by a certain time or date,then do it! Try not to over commit when it comes to appointments or deliveries, so you can ensure that you’ll be there.

“Provide the service your customers deserve. Remember, customers are kings and queens. And keep good records - it willpay dividends in the long run.”

John McNally, Senior Distributor

Tick if youdo thisalready

Page 3: Kleeneze 2011 ewb 08

ENTERPRIZE WEEKLY BULLETIN Issue 08 25.02.11

Senior Distributors Jennyand Martin Amos joinedKleeneze in 2006 when,after buying their firsthouse, they needed alittle extra spendingmoney. Jenny, amarketing assistant for acharity, and Martin, atrainee personal trainer,were in a situation thatmany would find familiar– their incomes were thesame amount as theiroutgoings.

Now, four years on,they’re the 2010 holders of the Distributor Challenge Trophy and havesome big plans for their future in the pipeline.

At what point did you decide that you were going to try andqualify for the cup?We looked at our business at the start of 2010 and knew we hadsome fabulous people in our team to work with, who wanted to reallymove their business on. By sitting down with everyone individually andfinding out what their goals were, we were able to put plans togetherwith them to achieve the success they wanted. We were encouragedat the beginning of the year by our upline that we could achieve it as ateam, if we believed and took the right actions in leading the way.When we came onto the charts in Period five, it became much morereal! It was at that stage that even more excitement and belief grewamongst the team.

How did you put a plan in place and what did that planconsist of?After the January Showcase, we had three distributorships whowanted to achieve Gold and qualify for Hong Kong, so our plan wasto work closely with them through coaching, encouragement andmassive activity. It’s just a case of doing the right numbers consistently,and being at every event with new team members coming along too.This is something we’ve always made a priority ever since joining thebusiness, and we’ve found event attendance a huge benefit both forgaining knowledge, building relationships, and creating anenvironment where new people can grow and flourish.

Obviously, the Period 13 figures aren’t published as to giveeveryone a little bit more competition! How did you knowthat you were doing enough?We had great support from our uplines, and kept focused each period,adjusting where necessary for the next to ensure we were trackingthings very closely! The momentum had built through the year, andprevious, so it was a case of doing the right things on a daily basis.Keeping track of the charts each Period gave us a rough idea whatwe’d need to do, so the last six weeks was a huge team effort for afinal big push, whilst still taking responsibility ourselves of what we feltneeded to be done.

Did your journey to get the cup also help you qualify forHong Kong? It was having so many of our team wanting to be in Hong Kong thatled to the growth for the cup! The day we joined the business waswhen our journey began, which led to the success of 2010, so it’s thecompound effect of consistency, focus and doing all those little thingswhen no-one’s watching that you know you should be doing,Although it seemed we were creating invisible results prior to last year,it’s really about laying very strong foundations for the future. We knewthrough those times that if we kept on keeping on, with trust andwith our blinkers on, that momentum would build.

They say that you always remember your first conferencewith Kleeneze, but Hong Kong was your second.How did it measure up?Attending Marrakech in 2007 with the company was a completelydifferent experience to Hong Kong. We were so new back then thatwe really were like rabbits in headlights! We’ve changed a lot sincethen, through a deeper understanding of the business and coaching,through personal development. We’ll never forget the feeling ofarriving on the first conference, and our highlight in Hong Kong wasseeing that same expression on our team members’ faces. Therelationships and trust you build are very special, so sharing HongKong with three great couples in our team made the trip for us.

What other benefits did you see off the back ofqualifying for the cup?The biggest benefit is a feeling of belief through the team that theycan follow and achieve the same within their own growing teams. It’salso increased confidence, both in the team and within ourselves. Weknow we can show any one of our leaders how to accomplish thesame this year and beyond, and as we hear so often from Craig[White] you carry a lot of power when you totally understand andbelieve. This is so true of the journey we’re all on in this great business,and that has a knock-on effect for future growth too.

How did you feel when your name was called out?Although we had visualised the moment a hundred times over, it wasstill a great shock as we knew how close it would be! Theunforgettable and magical moment for both of us was beingbackstage with the other trophy winners, as four distributorshipswithin the Imagine group; we were all very emotional so it wasvery special. Life, after all, is about those moments that take yourbreath away.

What plans do you have for 2011?Very big ones!! The trophy was a great achievement and meant ahuge amount but it’s so last year! It was wonderful to have eight of usin Hong Kong and we plan to double this for New York. With four ofus already qualified, and two other distributorships in qualification, weare also working closely with others in the team to ensure they’re onthe plane too! The trips are a great short-term goal and steppingstones to further success. We plan to triple our income by the end ofthe year, and help many of our team do the same. Moving up thesales plan by at least two places this year will give us strongerconfidence in our own ability, ultimately paving the way for our teamto follow.

PAVING THE WAY

Page 4: Kleeneze 2011 ewb 08

25.02.11 Issue 08 ENTERPRIZE WEEKLY BULLETIN

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Page 5: Kleeneze 2011 ewb 08

ENTERPRIZE WEEKLY BULLETIN Issue 08 25.02.11

“We have just started Kleeneze and are already making money. We started with the BusinessBuilder 200 and have gone round to our friends with the catalogues, as well as blanketdropping them. So far, we have placed two orders, which have come to just under £400.

We have worked hard and now it’s paying off. If we want to earn more, we just work harder.It’s entirely up to you how much you earn.

If you are new at Kleeneze stick with it because it’s worth it. And even if you have a really badday, talk to your upline, because they are there to give you advice and guide you.”

[Ed - Louise and Anthony have now qualified at 10%!]

LOUISE WALMSLEY AND ANTHONY PEET

“Andrew signed up with the Business Builder 250 kit with the 30% discount, costing him£130. He delivered all 250 catalogues in one drop and received orders of £373. With 22orders in total, it was an average of £16.95 per order and gave him a commission of £76 –over half his original investment back.

He’s also completed his first Fast Start Bonus, which Kleeneze has rewarded him for with afree box of catalogues. He now only needs to place another order of £400 in the next 18 daysand he will receive his 10% bonus level and will have earned £210 plus the box of catalogues,which more than covers his original investment.”

[Ed - Andy has now qualified at 13%!]

ANDY LARGE

10%QUALIFERS!

NETWORK STARS

NEW GOLD DISTRIBUTORSPeter AllanAndrew and Deborah TitmussSheri-Lynn and Andrew WarburtonVanessa and Neil Scollen

NEW SENIOR DISTRIBUTORSPeter and Caren Neesham

Moving on up? Qualification for trips like the spectacular New York destination lined up for November this year, all start with onestep up the Sales Plan. Congratulations to the Distributors listed for making that all-important first step.

How would you feel if everyone in the world could see that emailyou’ve just written? How about your latest status update?These are the questions you need to be asking yourself whenadvertising your business online – as everything you write about it, inwhatever arena, is just that – advertising.

Up until now, we have all been adhering to the DSA Code of BusinessConduct when it comes to advertising and marketing.However from Tuesday (1 March), everyone must now also complywith something called CAP (Code of Advertising Practice, SalesPromotion and Direct Marketing).

This means, when it comes to anything you’re putting out into apublic arena – even your emails and status updates – you must dothe following:

• Be honest, truthful and capable of being substantiated. So,if you’re going to say something, make sure you can backit up, especially when it comes to earnings.

• Do not imply you’re employing anyone, as this is abusiness where you work for yourself and not a boss.

• Ensure you advertise a business opportunity and not a job.

Please see pages 8 to 9 (points 2-5 & 9) of your Business Manual –Operations and Procedures (booklet 4) for a full run-down of whatyou need to take note of. However, please pay particular attention tothese points:

2. No form of advertising should bring Kleeneze into disrepute.

3. Everything bearing the Kleeneze name must carry the words‘Independent Distributor’ on it.

4. No references to imply territories are to be used, e.g. the words‘local’, ‘established’, ‘your’, ‘area’ or ‘regular’.

5. No reference should be made to activity in any country unlessKleeneze has announced that Distributors may sponsor there.

9. You must not attempt to solicit any members of other networksthat are competitors of Kleeneze.

FOLLOW THE CODE

Page 6: Kleeneze 2011 ewb 08

Issue 08 ENTERPRIZE WEEKLY BULLETIN

LEARN WHILE YOU EARN EVENTSCOMPANY SHOWCASES AND TRAINING DAYS5 Mar Kleeneze LIVE! On Tour – STONELEIGH

PARK, WARWICK (order on ticket code02054 – limited availability)

16 Mar Gold Day – Head Office, ACCRINGTON(email [email protected] tosecure a place)

9 Apr Kleeneze LIVE! On Tour – THELANCASTRIAN SUITE, NEWCASTLE(order on ticket code 02089)

7 May Kleeneze LIVE! On Tour – THE BRISTOLHOTEL, BRISTOL

4 Jun Kleeneze LIVE! On Tour – PARK ROYAL,WARRINGTON

25 Jun Kleeneze LIVE! On Tour – MACDONALDINCHYRA GRANGE HOTEL, FALKIRK

10 July Kleeneze LIVE! On Tour – BLUEMOUNTAIN GOLF CLUB, BRACKNELL

23 July Kleeneze LIVE! On Tour - RED COWMORAN HOTEL, DUBLIN

3 Sept Kleeneze Xmas Showcase & Gala Dinner– THE NIA AND HALL 3, THE ICC,BIRMINGHAM (order tickets on code00027. See the DSA for full informationon how to book or to download thebooking form)

10-16 Nov Kleeneze Destination – NEW YORK

TRAINING MEETINGS - 2011 COUNTRYWIDE13 Mar (8/5; 21/8; 23/10) Gillian Nicholson’s Wealth Events

Training - Garden Suite, Thurrock Hotel, Thurrock,ESSEX. Registration opens at 11.00am for promptstart at 11.30hrs. Finish 14.30hrs. £5 per distributor.For further information email Gillian Nicholson [email protected]. Arrive ready to learn,Leave ready to earn! Wealth of Income, Wealth ofKnowledge, Wealth of Friendships.

19 Mar (19/3; 16/4; 14/5; 11/6; 16/7; 20/8; 17/9; 15/10; 19/11;17/12) Going For Gold. At: The Globe Hotel, TuesdayMarket Place, KINGS LYNN, Norfolk. PE30 1EZ (Usehotel entrance in Kings Street, opposite ‘Prezzo’).7.30pm for 8.00pm prompt start. Business Dress onlyplease £2.50 per person. Guests free. Everyonewelcome. Contact Ann & John Coe on 01553 829241or Ezereach 01553 888118.

27 Mar ‘The Big 1’ is here again! The East Midlands premierevent is coming up soon, so book now to secure aplace with top speakers – Doug Roper, Ian Crockford,Chris Hinds, Jaime de Caso and Lynn Macdonald.Knowledge is King will also be there on the day.Tickets only £8 per person for a fantastic afternoon oftraining with a fantastic raffle. Starts at 12 noon(Doors open 11am) Finish at 5pm. For further detailscontact Andy Buxton & Laura Kelly on 07830 190485.Make cheques payable to ‘The Big 1’ to 10 CookClose, Belper, Derbyshire, DE56 0JJ. The meeting isat the Novotel, Long Eaton, NOTTINGHAM - Jct 25M1. You cannot buy tickets on the day so don’t delay- book today - this will be a sell out event.See you there.

OPPORTUNITY MEETINGS - NORTH/SCOTLAND2 Mar (30/3; 27/4; 25/5 – Wednesday, every four weeks) The

Bridge Inn, Altofts Lane, Whitwood, CASTLEFORD,WF10 5PZ. Motorway Junction: M62, Junction 31Everyone welcome. 8:00 prompt start. Please notesmart dress. Hosts Graham & Georgina Long. Eze01937 858018.

8 Mar (second Tuesday of each month) BOM meetings atCarlisle. Border Gate Premier Inn, Carleton,CARLISLE CA4 OAD Tel: 01228 633311. 7.30pm for8.00pm start. All distributors and prospects/guestswelcome. Hosts Alistair Townsend and MalcolmBullough and will feature a presentation of theopportunity and a guest speaker. For information,contact: Alistair Townsend 01228 528126 email:[email protected], Malcolm Bullough 01228 675553 email: [email protected].

9 Mar (four weekly) The Pirates of Plenty Manchester OpenEvening, The Horrocks Room, St Matthew’s Hall,

Chapel Lane, Stretford MANCHESTER, M32 9 AJ.8.00pm - 10.00pm. Come and join us at our informal& friendly, open evening. Doors open at 19.30hrs forlight refreshments, (free of charge). Easy to find - Justoff Chester Road M60/J7 heading towards OldTrafford/Trafford Centre. £1 per Distributor, guestsfree. Everyone welcome. Dress code smart/casual.Contact Katrina & Ian Harvey-Winstanley on 07946561274, [email protected], EzeReach 0161660 9867.

9 Mar (6/4; 4/5; 1/6; 29/6; 27/7; 24/8; 21/9; 19/10; 16/11;14/12) Leeds Open Evening, Holiday Inn LeedsGarforth, Wakefield Road, LEEDS, LS25 1LH. 7.30pmfor 8.00pm. start. Dress code: Business Suit. ContactStuart on 07792002402.

9 Mar New Business Opportunity Meeting at DukinfieldMasonic Hall, 62 Old Road, DUKINFIELD, SK16 4EN.8pm. All welcome. As with everything in Kleeneze thisis optional but this is a very special event as it’s ourown team BOM away from a house meeting and achance for you to meet the rest of our team in neutralsurroundings. Bring as many prospects as possible. Iplan to make this event every period so you have alocal BOM to bring prospects to and if we have agood turn out I will hold an incentive for the personwho brings the most prospects to the meeting. I hopeyou can all make this event. Contact Nick Sassanellion 07789 222824; Ezereach 0161 660 9591 [email protected]

21 Mar (18/04; 16/05; 13/06; 11/7; 08/08; 05/09; 03/10; 31/10;28/11) Titans Training and Opportunity Meeting, CedarCourt Hotel, Mayo Avenue, Off Rooley Lane,BRADFORD, BD5 8HW, 7.30pm for 8.00pm start.Everyone welcome. Business dress please. ContactNeil Young on Ezereach: 0113 350 8763, Mobile07817 439 451.

22 Mar (four-weekly). Edinburgh Opportunity Meeting atPremier Inn Morrison Link Road, HaymarketEDINBURGH. 8.00pm until 9.00pm. Everyonewelcome. £3 single, £4 joint distributor. Contact - Jim& Jane White Ezereach 0141 530 9724.

SOUTH/MIDLANDS/WALES1 Mar (First Tuesday of every month) Business Opportunity

Meeting. St Leonards Hotel, Ringwood Road, StLeonards, RINGWOOD, Hampshire, BH24 2NP.7.30pm for 8.00pm start, £3 per distributor, GuestsFree! Business dress please. Hosts Bob Dalton andSue Marshall on 01425 480675 or Ezereach02380987429.

2 Mar (30/3, 27/4, 25/5, 22/6, 20/7, 17/8, 14/9, 12/10, 9/11,7/12) North London Open Evening and OpportunityShowcase, PLEASE NOTE, NEW VENUE! EdmontonSports & Social Club, Church Street, LONDON, N99HL. A prospect focused, benefits led, presentation ofthe Kleeneze Business Opportunity. 7.30pmregistration for prompt 8.00pm start. £3 per distributor(£5 per distributorship). Guests FREE. Dress code:Business. Everyone welcome! Hosts: Tony & SuePeacham on 0208 521 4664 or Ezereach 0203 0518333 or email: [email protected] and JohnHawkes on 07767 620441 or email:[email protected].

2 Mar (second Wednesday of every period – Blue) MightyOaks Opportunity Meeting. Ye Olde Bell, Barnby MoorDN22 8QS near A1, 5 minutes north of RETFORD.7.30pm for 8.00pm start. Dress: Smart casual please.We promote Ed Ludbrook’s Coaching approach.Everyone welcome. £3 per distributorship, £1 perguest. Maria and Derrick Longwright (Ezereach01522 718671).

7 Mar (4/4; 2/5; 30/5; 27/6; 25/7; 22/8; 19/9; 17/10; 14/11;12/12) Essex Business Opportunity Meeting at theHoliday Inn, Brook Street, BRENTWOOD CM14 5NF,J28 - M25 7.30pm for 8.00pm start. Business Dressplease. Everyone welcome, Hosts Richard & Vanadis.EzeReach: 01206 804 635.

8 Mar (5/4; 3/5; 31/5; 28/6; 26/7; 23/8; 20/9; 18/10; 15/11)South West Training & Recognition Meeting. Ship Inn(next to Premier Inn), Thornbury Road, Alveston,BRISTOL, BS35 3LL. 8.00pm start. Business dressPlease. Distributors £2.50 per head, guests FREE.Host: Andy Cooper, E/R: 0117 911 7561.

8 Mar (5/4; 3/5; 31/5) Hemel Hempstead OpportunityMeeting, CHANGE OF VENUE - Ramada Hotel, HemelHempstead road, REDBOURN AL3 7AF. £3 perdistributor, guests free. 7.30pm for 8.00pm start.Business dress please. Hosts: Rosina & FrankPocock. Tel: 01442 256405.

9 Mar (every other Wednesday) Swindon BOM, The LinkCentre, SWINDON. SN5 7DL. Blades bar 7.45 for8pm start, £2.50 per distributor guests free, Businessdress please. Everyone welcome. Contact Steve orDebra Nell on 01793 238909 or [email protected].

10 Mar (7/4, 5/5, 9/6, 7/7, 4/8, 1/9, 6/10, 3/11, 1/12) SuccessShowcase, the Grange Moor Hotel, St Michaels Road,Maidstone, KENT, ME16 8BS. Guest speaker, SteveRoper.7pm for 7.30pm start. £3.50 per Distributor.Guests free.

14 Mar (11/4; 9/5; 6/6; 4/7; 1/8; 29/8; 26/9; 24/10; 21/11)Norwich Business Opportunity Evening, Holiday Inn,Ipswich Road, NORWICH, NR4 6EP, 7.30pm for8.00pm start. £3 per Distributor, guests free. Businessdress please. Contact Stephen on 07810 126010.

14 Mar (11/4; 9/5; 6/6; 4/7; 1/8; 29/8; 26/9; 24/10; 21/11)Business Opportunity Meeting at David Lloyd, PortSolent, PORTSMOUTH, Hants, PO6 4TP. Businessdress. Everyone welcome. £2 per distributor. Guestsfree. 7.30pm for 8pm start. Contact Carol – 023 92613034 or 07737 164621.

21 Mar (18/4; 16/5; 13/6; 11/7; 8/8; 5/9; 3/10; 24/10; 28/11)Business Opportunity Open Evening, EveryoneWelcome, Supreme Inns, Bicker bar Roundabout,BOSTON A17/A52 junction, registration 7.30pm, £3per person, Hosts:- Andy & Amanda Holland email:[email protected] Eze-Reach number:01553 886597.

21 Mar (18/4; 16/5; 20/6; 18/7; 19/9; 17/10; 21/11; 12/12)South East Open Evening Bracknell. Everyonewelcome across the Network. Join us for an eveningof fun, Opportunity Presentations & Kleeneze Stories –Huge Recognition for all groups Forest or HospitalitySuite, Bracknell Leisure Centre, Bagshot Road,BRACKNELL, Berks, RG12 9SE 7.45pm for 8.30pmstart. Distributors £3 - Guests FREE Business dressplease Contact Debbie Gee on 07782 345 935 or KateLee on 0118 9268540.

21 Mar (21/3; 18/4; 16/5; 13/6; 11/7; 8/8; 5/9; 3/10; 31/10;28/11) Westcountry Open at Padbrook Park Hotel,Cullompton, DEVON EX15 1RU (just 5 mins from J28on M5 sign posted). Distributors £3 per person or £4per couple. Guests FREE. All from Red and Bluegroups welcome. Prospect focused BusinessOpportunity Presentation, Training, Book Stall, Bidstable, Testimonials, raffle and business related standsAmple parking. Accommodation, meals, coffee andbar available. Contact Sheelagh & Paul 01392 462710(Ezereach 01803 898592) or Nigel & Lucinda 01392874412 (Ezereach 01803 898652).

23 Mar (20/4; 18/5; 15/6; 13/7; 10/8; 7/9; 5/10; 2/11)Birmingham Open BOM. The Plough & Harrow Hotel,135 Hagley Road, BIRMINGHAM. 7.45pm registrationfor an 8.00pm prompt start. Ample free parking, goodreception areas & bar for team sizzles & meeting yourguests. Unfortunately there is no wheelchair access tothe room (upstairs). Only £3 per distributorship, guestsfree (bring loads & see your business grow). HostsGerard & Claire Tucker- Mawr (EzeReach: 0121 3149785) and Geoff & Diane Owen (EzeReach: 0121 3144870) www.birminghambom.co.uk.

26 Mar (23/04, 21/05, 18/06, 16/07, 13/08, 10/09, 08/10, 5/11,3/12) NEW – Gloucester Opportunity Event, TheHoliday Inn, Crest Way, BARNWOOD, GL4 3RX, 4pmto 5pm. Business Dress Only. Distributors £3 entryGuests FREE. Host Craig White.

26 Mar (26/4, 24/5, 21/6, 19/7, 16/8, 13/9, 11/10, 8/11, 6/12)Business Opportunity Open Evening, EveryoneWelcome. Holiday Inn Express, Cheriton High St,FOLKESTONE, CT18 8AN Registration 7.30pm, £3per distributor, Guests Free. Hosts:- Ian & LorraineBalcombe, email:[email protected] 01227 807928 Mobile: 07533 780414.

NORTHERN IRELAND8 Mar (5/4, 3/5, 31/5, 28/6) New Opportunity & Fast Start

Meeting 7.45pm to 9.15pm, Templeton Hotel, 882Antrim Road, TEMPLEPATRICK, Ballyclare, Co.Antrim N. Ireland, BT39 0AH. Hosts Harold & MinnieFulton: Mobile: 07968 704 218. Email:[email protected]. Subscription to offset costs£5 per distributorship. Guests FREE!

Do you have any Training or Opportunity meetings in yourarea? Let us know, at [email protected]

DEADLINE FOR WEEKLY SUBMISSIONS 4PM TUESDAY.