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IT Management, Simplied Real-&me IT management solu&ons for the new speed of business
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IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Sep 01, 2018

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Page 1: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

IT Management, Simplified Real-&meITmanagementsolu&onsforthenewspeedofbusiness

Page 2: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

IT Management, Simplified

EnterpriseITmanagementso:waredivisionofZohoCorpora&on

Foundedin1996asAdventNet

Privatelyheld,Rock-solidSupplierandPartner

HeadquarteredinPleasanton,California

Millionsofcustomersacrossindustries

Page 3: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Applications for Business, Collaboration,

and Productivity

Enterprise IT Management

Solutions

Network Management Framework

(Est.2005) (Est.2002) (Est.1996)

ManageEngine - the Enterprise IT Management division of ZOHO Corporation

Privately held, profitable since inception

(Est.1996)

Page 4: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Active Directory Management Active Directory Exchange Server Self-service Portal Recovery and Backup

IT Operations Management Network Performance Application Performance End-user Experience Network Change and Configuration Converged Infrastructure Storage Infrastructure Bandwidth and Traffic SQL Server Monitoring

On Demand Application Performance Helpdesk Software Active Directory Recovery and Backup Mobile Device Management

IT Service Management Help Desk

Asset Lifecycle CMDB and ITIL

Customer Support

IT Security Log Management

Firewall Analysis Vulnerability Analysis

Privileged Password Network Anomaly Detection

Client Management Desktops Management

MDM and BYOD Policies OS Deployments

ManageEngine Solutions

Page 5: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

3 of every 5 Fortune 500 companies are ManageEngine customers

2 Million Users

Page 6: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Product Overview

Page 7: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Supported OS, deployment options •  iOS versions 4.0 and above •  iPhone, iPad, iPod Touch

•  Android versions 2.2 and above •  Smartphones and tablets

•  Windows versions 8 and above •  Smartphones, tablets (ver. 10) and laptops (ver. 10)

•  Samsung Knox

Available On-premises and On-demand

Page 8: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

FeatureHighlights

Page 9: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

DeviceEnrollmentAutoma&cDeviceEnrollment

•  Apple iOS: •  Apple Device Enrollment Program (DEP) •  Apple Configurator

•  Android Admin Enrollment •  Samsung Knox Mobile Enrollment •  Windows ICD Enrollment •  DPC Enrollment

EnrollmentbyInvite

•  Manual Enrollment •  Bulk Enrollment via CSV

EndUserEnrollment

•  Self Enrollment

Page 10: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

AssetManagement

• Geo tracking

• Device details

• Network details

•  Installed apps

•  Installed certificates

• Device and application restrictions

• Remotely troubleshoot devices

Page 11: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Policy/ProfileManagement

• Passcode

•  Imposing Restrictions

• Kiosk Mode

• Configuration of VPN

• Configuration of Wi-Fi

• Certificate based authentication using SCEP

Page 12: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

AppManagement

Createandmaintainenterpriseappstore

•  In-house Apps •  Commercial/App store apps •  Revoke / Reuse Apps across devices

Blacklis&ngandWhitelis&ngofapps

SupportforAppleVPPandGoogle’sPlayforWork

OnlyWhitelistedappsgointoEnterpriseappstore

ManageAppconfigura&onsandpermissions

ManageApplicenses

Page 13: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

EmailManagement

• Provision and manage email via Exchange ActiveSync

• Restrict movement of emails between user’s accounts

• Secure viewing of email attachments

• Provide Conditional Access to Exchange on-premises and Office 365

Page 14: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

ContentManagement

• Create a repository for files

• Control file sharing from devices

• Share files with multiple formats

• Update files on mobile devices from a single console

Page 15: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

BringYourOwnDevice(BYOD)

• Containerization of corporate data

• Separate profile strategy for employee owned devices

•  ‘Access’ denial to corporate resources

• Effective management of different types of devices

• Owner’s personal data will be untouched

• Restrict corporate data sharing

• Remote device troubleshooting

Page 16: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

SecurityManagement• Lost mode

• Forceful encryption of device

• Remote lock

• Complete wipe

• Corporate wipe

• Clear/reset passcode

• Remote alarm

• Detecting rooted/jail-broken devices

Page 17: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

LaptopManagement

• Enroll Windows phones, laptops and Surface Pro over-the-air

• Enroll multiple Windows devices for a single user

• Distribute apps to Windows devices

• Monitor and report the status of Windows devices

Page 18: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Reports

• Apps by devices

• Devices with/without specific app

• Devices by model

• Devices by passcode types

• Device by enrollment time

•  Inactive devices

• Schedule reports

• Custom query reports

Page 19: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Summary

• A standalone mobile device management solution

• Seamless integration with Desktop management solution to offer an integrated end point management

Page 20: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

MobileDeviceManagerPlus–CloudediIon

Launched in January, 2016.

•  Minimalinfrastructureandcapitalinvestment.

•  Noinstalla&on,updatesandmaintenance.

•  EmployedinZoho'strustworthy&vastdatacenter.

•  MDMasahostedservice(SaaS)isrelevantandubiquitous.

•  Instantaneousandconvenientdeploymentpla^orm.

Justsignupandstartusing!

Page 21: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

Posi&onedinEMARadar2016as“StrongValue”provider

ForMobileDeviceManagement

Awards&RecogniIons

FeaturedinPCMagamongthebestMDMsoluIons

IDCMarketScapenamesZoho/ManageEngineasa“MajorPlayer”intheEMMindustry

Featuredintechradarinthetop10MDMsoluIons

Page 22: IT Management, Simplified - ManageEngine · IT Management, Simplified ... Mobile Device Management IT Service Management Help Desk Asset Lifecycle CMDB and ITIL Customer Support

KnowmoreVisit : www.mobiledevicemanagerplus.com

Tryitforfree!Visit : hdps://mdm.manageengine.com/free-trial.html