Introduction to JLL Presentation to American University of Beirut April 2015.

Introduction to JLL

Presentation to American University of Beirut

April 2015

Contents

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2

JLL: Global / MENA / UAE

Case studies – selected service lines

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3 Business Line and Management Structure

4 SMILE Review

1. JLL – Global / MENA / UAE

One company. One experience. Around the globe.

2013 revenue

$4B

S.F. under management

50.0B

Employees

53,000

Corporate offices

200+

LEED Aps and equivalents

1,100+

Six Sigma Green or Black Belts

300+

Americas

8 countries73 offices

Asia Pacific13 countries

60 offices

We are the only global real estate services and investment management company with investment-grade ratings from two ratings firms

Stable outlookmoody’s: Baa2

S&P: BBB-

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EMEA31 countries

76 offices

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Experience in Middle East & Africa (MEA)

Riyadh

Jeddah

Cairo

Casablanca

Mauritius

Seychelles

Maldives

Zanzibar

Malta

Djibouti

Istanbul

Abu DhabiDubai

Across the Middle East, North and Sub-Saharan Africa, JLL is a leading player in the real estate market and hospitality services market.

The firm has worked in 40 Middle Eastern and African countries and has advised clients on more than US$ 1 trillion worth of real estate, hospitality and infrastructure developments.

JLL employs over 180 professionals of 30 nationalities with regional offices in Dubai, Abu Dhabi, Riyadh, Jeddah and Cairo.

Combined with the neighbouring offices in Casablanca, Istanbul and Johannesburg, the firm employs more than 450 staff and provides comprehensive services in the wider Middle East and African (MEA) region.

Johannesburg

Middle-East & Africa integrated services

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• Strategic advisory• Development

consultancy• Feasibility studies• Leasing & brokerage• Lease re-gear &

renewals• Retailer mandates

• Land & development • Consultancy & advisory • New homes• Property management • Residential investment

– capital markets

• Development & asset strategy

• Market & financial feasibility analysis

• Land best use analysis• Master plan advisory• Portfolio & investment

strategy

• Project appraisal• Residual land valuation• Financing & loan

security• IPOs & Listings• Balance sheet /

accounting• M&A

• Regular market commentaries

• Thought leadership • Tailored market

research• Insight on current &

future market conditions

• Development & strategic advisory

• Valuations/feasibility• Operator selection &

negotiation• Acquisitions

& disposals• Asset management

• Asset & portfolio acquisitions and disposals

• Corporate finance advisory

• Capital raising & fund advisory

• Value recovery services

• Office & industrial acquisition / tenant representation

• Lease re-gear & renewal

• Development consultancy

• Leasing & brokerage

• Project management • Development

management• Development

monitoring• Programme

management• Cost management

Strategic Consulting

Valuation Advisory Research HotelsProperty &

Asset Management

Capital Markets AgencyProject &

Development Services

Residential

Retail

• Property management advisory

• Operational setup• Asset management• Property management –

financial & operational• Estate & community

management

Real Estate services from A to Z

Value enhancement

Vision & concept ImplementationDetailed design

• Market analysis • International

benchmarking• Financial feasibility /

business planning • Input operator

requirements to project visioning

• Design team procurement • Commercial brief to

design team• Land valuation• Implementation & funding

strategy• Technical and commercial

due diligence

• Detailed feasibility & business planning

• Marketing testing / align to operator requirements

• Commercial steer to design process

• Property / estate management issues at design stage

• Valuation Advisory• Secure investment,

development and operational partners

• Construction procurement • Project costing advice

and technical due diligence

• Project marketing to investment, development and operational partners

• Transaction management / deal negotiation

• Property management strategy & setup and service charge budgeting

• Construction & development management

• Cost management

• Property and asset management

• Leasing optimisation • Project monitoring • Re-financing • Investment disposal

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Industry & asset class expertise

Retail Hospitality Office Industrial/logisticsPPP/infrastructure &

transportation

Residential/affordable housing

Education/healthcareSports, culture &

EntertainmentEconomic/regional

developmentSustainability

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Highest reputation for ethics and governanceWorld class corporate governance, transparency and corporate social responsibility:

World’s Most Ethical Companies 2008-2014Ethisphere Institute

Ethics Inside Certified 2009-2013Ethisphere Institute

Global Outsourcing Award 2009-2013IAOP

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Track record of achievement

Best Real Estate Advisory & Consultancy Firm 2008, 2009, 2011 and 2013 (UAE)Euromoney

Partner of the Year 2010-2014 – U.S. Environmental Protection AgencyENERGY STAR®

Platinum 400 Best Big Companies 2006-2008 (U.S.) 100 Fastest Growing Companies 2007-2008Forbes

100 Best Corporate Citizens 2013CRO (Corporate Responsibility Officer) magazine

World’s Most Admired Companies 2008, 2009, 2011, 2012Fortune

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MENA client base

2. Case studies – selected service lines

Strategic Consulting

• Advising clients on strategy formation and implementation including:- Development advisory (concept development, market & financial feasibility analysis,

masterplanning advisory, economic impact assessment, sustainability)- Strategic consulting (development strategy, investment strategy, corporate strategy,

operational planning, portfolio strategy)- Research (market research, strategic research, city futures, property performance)

• Leveraging JLL’s global network to access specialist knowledge and international best practice

• Close liaison with downstream services to advise from planning through to implementation and value realisation and to ensure consultancy advice is market real

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• Major cultural, leisure and sports development in Doha• Detailed market and financial feasibility

addressing FIFA planning requirements and assessing potential for an international profile theme park

• Advised TDIC on master planning & feasibility, market positioning, development strategy for entire Saadiyat Island

• Saadiyat Cultural District: detailed feasibility and master planning, international benchmarking

Saadiyat Island, Abu Dhabi Strategic Consulting

• Comprehensive market analysis including detailed demand/supply projections to advise Aldar on future strategy

• Development advisory for various development projects including Yas Island and Nareel Islands

Aldar / Yas Island, Abu Dhabi Strategic Consulting

• Al Mariah Island: advised Mubadala on master planning, feasibility studies, international benchmarking, value assessment

• Advice on strategy as an international financial services freezone

Al Maryah Island, Abu Dhabi Strategic Consulting

• Development advisory to Mubadala for Zayed Sports City / Arzanah

• International marketing to secure JV development partner (CapitaLand selected as Mubadala’s partner)

Zayed Sports City – Abu DhabiJV partner sourcing

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Strategic Consulting Track Record

• Various roles since 2009 advising UPC on real estate aspects of the 2030 Plan• Currently engaged in 2 year assignment

with Arup / MACE to review the 2030 Plan covering comprehensive real estate supply & demand analysis and strategic recommendations

Abu Dhabi 2030 PlanStrategic Consulting

• 140 sq km master planned aerotropolis• Advised on development strategy for the

residential districts of the DWC master plan • Advised on development strategy for

Aviation City

Qatar Cultural & Sports HubStrategic Consulting

Dubai World Central Strategic Consulting

• Real Estate Advisor on UAE’s bid for the World Expo• Real estate & healthcare market

analysis, benchmarking, master plan review, advising on legacy, financial & investment analysis, development strategy, phasing strategy

Dubai Expo 2020 Strategic Consulting

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Capital Markets

• Largest real estate capital markets team in MENA region• Services include:

- Acquisitions & Dispositions: Undertaking real estate investment transactions across MENA

- Fund Advisory: Devising, structuring, and implementing structured real estate vehicles and funds

- Capital Raising: Managing capital raising process for Equity & Debt - Portfolio Advisory: Providing strategic advisory services for real estate portfolios

• Transacted over US$ 1 billion in the GCC in the last 24 months and involved in the most high profile transactions across each asset class

• Investor network and platform: JLL has privileged relationships with a network of regional banks and investor groups seeking opportunities throughout the region and globally

• Exclusive sell-side agency & advisory for residential compounds (2,000 units)• Sale & leaseback transactions (circa

USD700-750 mil) completed H1 2014 on behalf of multi-national corporate

• Exclusive sell-side agency & advisory for 3,800 sq m land site in Dubai

• Transaction completed Q4 2013

Development Land, Dubai Land sale

• Exclusive Sell-side agency & advisory for 43,000 sq m land site located within Raffles City, Bahrain

• Transaction completed Q2 2014

Waterfront Land, Bahrain Land sale

• Sell-side agency & advisory for investment grade office building and residential building in Abu Dhabi

• Ongoing

International Tower & Capital House

Investment sale

• Exclusive Sell-side agency & advisory 14 land sites and various residential units in Abu Dhabi

• Ongoing

Confidential Portfolio Sale, Abu Dhabi

Development & Investment Sale

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Capital Markets Track Record

• Exclusive sell-side agency & advisory for prime 12,000 sq m building • US$ 60m transaction completed Q1

2012

Building 6 DIFC – Dubai Investment Sale

• Exclusive sell-side agency & advisory for 294 key hotel in JBR, Dubai• Transaction completed Q2 2014 - sale to

GCC fund

Residential Compounds, KSASale & Leaseback Transactions

• Exclusive sell-side agency & advisory for 30,500 sq m office building

• US$ 159m transaction completed Q1 2007

Emaar Business Park, DubaiInvestment Sale

Movenpick Hotel, DubaiInvestment Sale

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Valuation Advisory

• Valuations undertaken for a wide range of purposes including: - Capital raising – IPO, private placement, loan security- Accounting purposes, company decision making - Mergers and acquisitions- Asset and portfolio acquisitions and disposals

• Diverse client base (banks, investors, investment banks, developers, landowners, conglomerates, corporations, government entities etc)

• Valuations provided under International Valuation Standards/RICS standards

• Portfolio valuation for company accounts including entire Saadiyat Island • Development and financial advisory

services for various assets

• Valuation of major portfolio in Qatar including 125,000 sq m city centre mall, souk and residential

• Valuations provided for international financial markets purposes/capital raising

Portfolio – QatarPortfolio valuation for IPO

• Valuation of various assets including UAE, Egypt and KSA

• Valuations for a variety of purposes including acquisitions

Majid Al FuttaimValuations

• Valuation of the majority of Al Futtaims portfolio including Dubai Festival City, Cairo Festival City and other assets

Al Futtaim, MENA Portfolio Valuations

• Appointed by Government Steering Committee to advise on merger of Aldar and Sorouh

• Valuations of both portfolios

Aldar & Sorouh, Abu Dhabi Portfolio valuations for company merger

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Valuation Advisory Track Record

• Retained valuation adviser to Nakheel • Valuation of entire portfolio for company

accounts and loan security• 17 million sq m land including Palms,

Dubai Waterfront and World Islands

Nakheel Portfolio, DubaiValuations for company accounts & loan security

• Valuation of Emaar Malls Group portfolio for IPO purposes• Assets include Dubai Mall and Marina

Mall

TDIC, Abu DhabiPortfolio Valuations/Financial Advisory

• Recently appointed for valuation of the majority of Dubai Holding’s real estate assets for company accounts

• Retained valuer of DHCOG portfolio for loan security (131,000 sq m)

Dubai Holding/DHCOG, Dubai Portfolio Valuations

Emaar Malls Group, DubaiPortfolio valuation for IPO

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Property & Asset Management Services

• Services include: - Asset Management: Portfolio/asset strategy and

management, tenant strategy, portfolio accounting- Property Management – Financial: Lease

management, financial accounting and budgeting, rent collection

- Property Management – Operational: Service charge collection, operational and sub contractor management, supervision of fit out and repair works

- Facilities Management: building maintenance, janitorial services, grounds keeping, security services, common area management

• Leveraging global asset & property management experience and resources for implementation – combination of MENA local team and importing sector and discipline specialists from overseas

• Comprehensive 3rd party Property Management services including set up of services with JLL staff on site • Comprehensive operating plan, service

charge budgeting and leasing

• Comprehensive 3rd party Property Management services including set up of services with JLL staff on site

• Detailed operating plan, service charge budgeting and leasing

Al Hilal Bank HQ, Abu DhabiProperty & Asset Management

• Advised on operational set up for asset management of trophy mixed use towers on Corniche

• Retained as Property Manager to client International Capital Trading

Nation Towers – Abu Dhabi Project Leasing

• Comprehensive 3rd party Property Management services with dedicated on-site JLL staff providing detailed financial fund reporting including leasing, fit-out approvals and service charge budgeting

U-Bora Tower, Dubai Property & Asset Management

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Property & Asset Management Track Record

• Audit of Dubai Mall facilities management services covering hard FM, soft FM, HSE, FM procurement, End-user satisfaction measurement and FM accounts review

Dubai Mall, DubaiProperty & Facilities Management Consultancy

• Management Operating Advisory • Detailed Operating Budget, Service

Charge Apportionment and high level 5-year cash flow• Management and FM site

accommodation

Capital Tower, Abu DhabiProperty & Asset Management

• Super regional mall comprising GLA of 89,000 sq m

• Initially involved in Retail Consulting and Valuations; retained for Leasing and Mall Management

Jabal Omar, MakkahProperty Management

TDIC Portfolio, Abu DhabiProperty & Asset Management Setup

• Comprehensive 3rd party Property Management services

• JLL role includes market analysis and asset strategy, facility management procurement and financial management and reporting

The District, CairoProperty & Asset Management

3. Business Line and Management Structure

2015 Total Personal Development & Career Management

• IPMP• Cultural Training • Template Training• Secondments• MENA Graduate &

Internship Programs• Lunch & Learn• Mentoring • Financial

Analysis/Modelling

• RICS Seminar• Language Courses• Further Education Sponsorship• 360 degree review• Coaching programme• Press & Media Training• Business Writing & Communication• Leadership Course• Time Management• Business Development Programme• Solution Selling Programme• Negotiating Skills Course• Presentation Skills Course• Wellness Program

• Management Development Program (MDP)

• Leadership Development Program (LDP)

• Sales Training Programme

External Programs

EMEA Coordinated

ProgramsInternal

Programs

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Summer Internship & Round the Year Internship Programmes

At Jones Lang LaSalle we take our internship programmes seriously. From day one the interns will feel a part of the team and will be encouraged to use some of the skills that they have learnt through their studies. During their stay with Jones Lang LaSalle they will have the opportunity to work alongside some of our senior management within the region who will help develop and support their career aspirations.

The interns will come away from their internship with some great experience and a first class network of peers and colleagues that they will keep for a lifetime. Whether they are a first year student or have already graduated, our internships run over the summer months or at various times throughout the year and can last up to twelve months.

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MENA Graduate Program• Our Focus:

Jones Lang LaSalle is committed to growing and shaping the future of the real estate world. Our activities influence the people, companies and markets we work with on a day-to-day basis. With a culture promoting on-going development and unrivalled ‘on the job’ experiences from the start, Jones Lang LaSalle, MENA has developed a program which will provide a career at the forefront of property. The program was launched in the year 2013.

• MENA Graduate Programme Format:

The MENA graduate programme is a two year programme, starting in September each year and on the programme, the graduate will have up to four placements during their training. Each placement will ensure that they gain the appropriate breadth of experience to enable them to move into a permanent role in a business line which suits their skill sets and aspirations. We may then further support the graduate to sit in the Assessment of Professional Competence (APC) final assessment for the MRICS qualification or further education.

• Criteria to Join the Program:

To join the MENA graduate programme, the graduate will need to be competent in both the Arabic and English languages. We accept a variety of degree subjects for this programme although preference will be given to real estate, business administration, architecture, finance, economics and marketing.

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2013 MENA Graduate Program – Sharing their experiences

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Malik AlAhdal

“Considering JLL’s prestige in the real estate market, and the general knowledge I knew about real estate, I was expecting a rigorous program. However, what I didn’t foresee was the extent to which I would be challenged. This is a fully interactive program, where graduates are challenged to use their critical thinking skills along with their existing knowledge to work among their experienced peers as one of them. The limit is only set by the graduate.”

“I’ve experienced working in valuation Advisory and then in StratCon Departments and by the end of this August, I’ll complete a full year in this program. Being part of JLL MENA Program will enable you to see the bigger picture of the corporate business lines and gives you the advantage of (Linking) between the various departments in a several ways such as enhancing your professional , personal and technical issues. You will be used as a free agent who has the opportunity to achieve more with less. I’ve learnt a lot of this program given that I’m still in the middle of it “.

Reem Kseibati

2014 MENA Graduates – Sharing their experiences

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“Being part of the MENA Graduate Program has been a great experience so far, I’ve learned so much from the Agency team and I’m lucky to have started there. I’m looking forward to learn about the different aspects of real estate with every rotation.

Nour ElNaggar

“My first rotation in the JLL Graduate program proved to be a strong platform for leveraging my past experience while allowing me to work in a new and challenging environment. The dynamic structure created a thoroughly enriching learning opportunity. I was pleasantly surprized by the pace and depth of my involvement in analysing vast amounts of data, researching and studying the UAE market and running different valuation models. The best part is that my supervisors and team members were constantly welcoming to my questions and suggestions and I actively contributed in key decision making discussions. Overall this opportunity was indispensable in giving me exposure to an entirely new work area and also in helping me foresee and plan my career path post university. It has been truly amazing to be a part of this team, and I look forward to the remaining three rotations.”

Lujane Mulla

LinkedIn & JLL JLL’s Career Page

• Engage talented professionals and show them what we have to offer

• Connect visitors with relevant jobs to let them know we’re hiring at JLL

• Highlight our company culture, values, and benefits

• Reach a broad audience within an engaging social media platform

Check out our page: https://www.linkedin.com/company/jll?trk=top_nav_home

What can I do to help us recruit top talent?

• Encourage people to check out our career page by sharing it with your connections on LinkedIn

• If people ask you about working at JLL direct them to our Career Page

• Suggest that your contacts “Follow” JLL on LinkedIn so they will get updates about the company

• Ensure that you select JLL as your current company from the drop down list – see instructions below

• If you’re not already a LinkedIn member, join today at www.linkedin.com!

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4. SMILE Review

Your Smile Team

The Smile Team aims to provide opportunities for JLL employees to

socialise outside of the work environment and to give back to the

community in which we operate.

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S.M.I.L.E. Social Committee of JLL-MENA

• Responsible for:• Social Activities

• Voluntary work

• Environmental initiatives

• Special occasions

• Recent Activities Included:• Team JLL’s participation in the Standard Chartered 10 km Run• Organising the Al Noor Garage Sales • Participating in the Al Noor Charity Football Match• “Flying” at IFly Dubai• Go-karting at Dubai Autodrome• Celebrating various countries’ national days• Cupcake baking for charity• Cooking lunches for charity• Ramadan Cares – Packing Parcels for the Labour Camps• Supporting Gulf for Good – 2 JLL team members Climbed Kilimanjaro• Rallying support for disaster relief efforts

Current Committee Members:• Margaret Wynne-Jones• Clare Ramon• Dana Salbak• Ashley Davies• Sharlet Fernandes• Priya Chellani• Mohammed Hefny

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Past Activities

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Promoting Corporate Social Responsibility

JLL team members volunteering in the local community:• Working regularly with the Al Noor Centre for Special

Needs• Ramadan Cares – Packing Parcels for the Labour Camps• Co-operating with the Emirates Environmental Council• Coming to the aid of disaster relief – Syria, Philippines

In 2013 JLL team members raised over US $2000 for a variety of charitable causes:• Running for Save the Children Syria in the Standard

Chartered 10 km Run • Charity bakes & lunches in aid of Breast Cancer Research

Arabia• Collecting money & clothes for low paid workers• Collecting money & clothes for Philippines Cyclone Relief

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Proposed Future EventsJust for Fun

• Yoga/Beach Boot Camp

• Cookery Classes/Sushi Making

• Trip to Wadi Adventure – White Water Rafting

Giving Back to Our Community

• Al Noor Fun Day

• International Ladies Day Charity Lunch

• Beach Clean Up

• English Lessons for Workers

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Sports Activities

• Football:

An 11-player team

Outdoors

Captain: Arash Darabnia (Advisory)

• Cricket:

Outdoors

Captain: Chris Francis (Advisory)

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Our Offices in MENA

DUBAIEmaar SquareBuilding 1 Office 403Sheikh Zayed Road PO Box 214029 DubaiUnited Arab Emiratestel +971 4 426 6999 fax +971 4 365 32600

ABU DHABIAbu Dhabi Trade Centre BldgOffice No. 3, 7th FloorTourist Club AreaPO Box 36788Abu DhabiUnited Arab Emiratestel +971 2 443 7772fax +971 2 443 7762

CAIROStar Capital 2, 8th Floor, Office 862, Aly Rashed StreetHeliopolisCairoEgyptTel: +20 2 2480 1946Fax: +20 2 2480 1950

RIYADHAbraj Attawuniya18th Floor, South TowerKing Fahd RoadPO Box 13547 Riyadh 11414Saudi ArabiaTel +966 1 2180 303Fax +966 1 2180 308

JEDDAHJameel SquareLevel 4 Suite 406Tahliya and Andalus StreetsPO Box 2091 Jeddah 8909 - 23326Saudi ArabiaTel +966 2 660 2555Fax +966 2 669 4030

@JLLMENA youtube.com/joneslanglasalle linkedin.com/company/jones-lang-lasalle joneslanglasalleblog.com/EMEAResearch

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COPYRIGHT © JONES LANG LASALLE IP, INC. 2014

Thank you!

www.jll-mena.com

This publication is the sole property of Jones Lang LaSalle IP, Inc. and must not be copied, reproduced or transmitted in any form or by any means, either in whole or in part, without the prior written consent ofJones Lang LaSalle IP, Inc. The information contained in this publication has been obtained from sources generally regarded to be reliable. However, no representation is made, or warranty given, in respect of the accuracy of this information. We would like to be informed of any inaccuracies so that we may correct them. Jones Lang LaSalle does not accept any liability in negligence or otherwise for any loss or damage suffered by any party resulting from reliance on this publication.