ThinkTank Inspiring Outcomes
Software company with a passion for delivering amazing results from collaboration.
Founded in 1986 by the world’s leading researchers in software-based collaboration and group dynamics.
Leaders from the world’s most influential organizations use ThinkTank to enhance outcomes, reduce politics, improve decisions, and create a culture of engagement.
About ThinkTank
ThinkTank’s structured collaboration solution consistently delivers:• Breakthrough thinking• Accelerated alignment and commitment• Inspiring outcomes
Our Potential is Limitless…
Every person engaged with your organization is an information system with
the potential to transform your organization’s future.
Individually they are “Thinkers.” Combined they represent your potential.
This is the promise of collaboration –
Working together we create significantly more value
than the sum of our individual contributions
But we limit ourselves…
Human nature dramatically restricts the quality and quantity of our contributions in a group.
…And then we’re limited by the environment.
To get an amazing outcome, we need to engage more people.
But… …the more people we engage, the more obstacles we add.
In this context, how do we deliver greatness?
Structured CollaborationOpen, Honest Engagement
ThinkTank’s Three Pillars of Breakthrough Results
Anytime, Anywhere Participation
Step 1: Select a Best Practice Collaboration Template
• Strategic Planning
• Risk Assessments
• Performance Management
• Collaborative Account Planning
• Collaborative Proposal Development
• Market Segmentation Analysis
• Process Improvement
• Change Management
• Management Meetings
• Structured Problem Solving
• Innovation
• Agile & Scrum Management
• Rapid Product Design Innovation
• Bid Analysis
• Focus Groups
• Customer Quality Review
• Critical Supplier/Partner Session
• Continuous Improvement –
Lean/Six Sigma
• HR Interviews and Assessments
• Etc…
Step 2: Edit the Structure
CROWDSOURCING
VOTING AND ASSESSMENT
2-WAY PRESENTATIONS
Collaborative Matrices
Drag and drop, move, and edit ThinkTank collaboration “building blocks” in the structured “Agenda”
Step 3: Invite the best “Thinkers”. Anytime. Anywhere.
Key Personnel
Partners or Clients
Subject Matter Experts
RISK OBJECTIVES RISK IDENTIFICATION RISK ASSESSMENT RISK MANAGEMENT
DEFINETOLERANCE
LEVELS
IDENTIFY KEY RISK AREAS
CATEGORIZELIKELIHOOD AND
IMPACTPRIORITIZE
DEFINE RISK RESPONSES
PLAN RISK MITIGATION
IDENTIFYRISKS PER AREA
Step 5: Repeat for Related Engagements
Using Thinktank for Enterprise Transformation
STANDARDIZED PROJECT METHODOLOGY• Overall Project Methodology• Checklists and tools for project managers• Toll-gate review meetings• Qualitative & quantitative project feedback
COLLABORATIVE TOOLS/WORKSHOPS
• PROJECT MANAGEMENT • Project Charter Review• Action Planning Spreadsheet• Program Health Assessment ThinkApp• Risk Analysis ThinkApp• Project Planning ThinkApp• Critical Milestone ThinkApp
• PROCESS & APPLICATION• Process Mapping ThinkApp• Requirement Negotiations ThinkApp• RFP Definition ThinkApp• ERP Evaluation ThinkApp
• CHANGE MANAGEMENT• Management Coaching ThinkApp• Training Needs Assessment• Employee Feedback Assessment
Leverage ThinkTank as a powerful crowdsourcing, crowd-computing, and group decision support platform to enhance all phases of a Enterprise Transformation initiative. Use ThinkTank’s best-practice approach, or customize according to your organization’s tools and methodologies.
SHARE AND REVIEW PROJECT DOCUMENTS• View and comment MS PowerPoint presentation• View and comment images• Version handling of documents (PDF, Word, Excel etc.)
WORKSHOP REPORTING• Generate workshop reports in HTML, Word, Excel for
further processing
AGGREGATED REPORTING & MONITORING• Create customized reports to monitor and mine your
overall project initiative
ENTERPRISE TRANSFORMATION
ThinkFlow
Case Study: ThinkApps Deployed
PROJECT HEALTH ASSESSMENT
ThinkApp
DESCRIPTIONThinkApp used for the entire project team to come together for 10 minutes on a bi-weekly basis and provide quantitative and qualitative feedback on project health, drive project alignment, and capture ideas for project improvement.
IMPACT• 85% average participation rate (200 project resources)• Gaps in project identified and mitigated - overall work processes improved
DESCRIPTIONThinkApp used to align key stakeholder on evaluation criteria, as well as vendor performance.
IMPACT• Reduced cycle time while increasing level of iterations, participation, and
engagement • Reduction in travel expenses (10 sessions = $300k reduction in travel/expense)ERP SELECTION
ThinkApp
TOLLGATE REVIEWThinkApp
DESCRIPTIONThinkApp used to align key stakeholders during tollgate reviews.
IMPACT• Strong consensus achieved quickly • Participant engagement high • Significantly increased levels of input and output • Quantifiable outputs, as opposed to solely subjective opinions – higher quality
deliverable
Client Engagement Successes
DESCRIPTIONThinkTank was used to bring 30 HSBC executives together from across the globe in order to assess the health of a critical project and recommend rapid course corrections.
IMPACT• Without ThinkTank we would have never been able to get to the outcome
– Orlagh Tuite, Director Deloitte• Common understanding of core issues across executive stakeholders for the first time• 50% of consulting time saved across the engagement• “An excellent tool to get a lot of valuable feedback from a lot of people in a limited time.”
- Peter Serenita, Group Chief Data Officer, HSBC
300,000+ employees$70 Bn Revenue
DESCRIPTIONThinkTank was used to prioritize a list of key issues across a critical IT transformation project across the bank. In 2 hours, the executive stakeholders were able to agree on the top 7 issues across an original list of over 200 and reach consensus on key actions needed to address these issues.
IMPACT• Significant positive brand impact for Deloitte. “Client was wildly enthusiastic about the outcome of
the ThinkTank session”• 4.3/5 average client satisfaction score • Outcome could have never been achieved without ThinkTank according to Engagement lead
24,000+ employees8 Bn EUR Revenue
DESCRIPTIONThinkTank was used to prioritize over 100 key initiatives across the medical research/affairs function down to 10 core initiatives. ThinkTank was then used to assess capabilities required and create action plans on how to execute against initiatives.
IMPACT• Full alignment and consensus on key initiatives, the associated action plans and investment needed
to drive key programs• “ThinkTank is an amazing tool to make decisions quickly and move forward. It take the bias
completely out.”-Robert Hyde, Senior Director Global Medical Affairs - Biogen Idec
• “The outcomes from the session would not have been possible without ThinkTank”Marine Serres, Senior Manager – Monitor Deloitte
10,000 + employees$10 Bn Revenue