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ThinkTank Inspiring Outcomes
17

Introduction Thinktank

Aug 12, 2015

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Mike Hussey
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Page 1: Introduction Thinktank

ThinkTank Inspiring Outcomes

Page 2: Introduction Thinktank

Software company with a passion for delivering amazing results from collaboration.

Founded in 1986 by the world’s leading researchers in software-based collaboration and group dynamics.

Leaders from the world’s most influential organizations use ThinkTank to enhance outcomes, reduce politics, improve decisions, and create a culture of engagement.

About ThinkTank

ThinkTank’s structured collaboration solution consistently delivers:• Breakthrough thinking• Accelerated alignment and commitment• Inspiring outcomes

Page 3: Introduction Thinktank

Our History

Page 4: Introduction Thinktank

Our Potential is Limitless…

Every person engaged with your organization is an information system with

the potential to transform your organization’s future.

Individually they are “Thinkers.” Combined they represent your potential.

This is the promise of collaboration –

Working together we create significantly more value

than the sum of our individual contributions

Page 5: Introduction Thinktank

But we limit ourselves…

Human nature dramatically restricts the quality and quantity of our contributions in a group.

Page 6: Introduction Thinktank

…And then we’re limited by the environment.

To get an amazing outcome, we need to engage more people.

But… …the more people we engage, the more obstacles we add.

In this context, how do we deliver greatness?

Page 7: Introduction Thinktank

Structured CollaborationOpen, Honest Engagement

ThinkTank’s Three Pillars of Breakthrough Results

Anytime, Anywhere Participation

Page 8: Introduction Thinktank

How it Works

Page 9: Introduction Thinktank

Step 1: Select a Best Practice Collaboration Template

• Strategic Planning

• Risk Assessments

• Performance Management

• Collaborative Account Planning

• Collaborative Proposal Development

• Market Segmentation Analysis

• Process Improvement

• Change Management

• Management Meetings

• Structured Problem Solving

• Innovation

• Agile & Scrum Management

• Rapid Product Design Innovation

• Bid Analysis

• Focus Groups  

• Customer Quality Review

• Critical Supplier/Partner Session

• Continuous Improvement –

Lean/Six Sigma

• HR Interviews and Assessments

• Etc…

Page 10: Introduction Thinktank

Step 2: Edit the Structure

CROWDSOURCING

VOTING AND ASSESSMENT

2-WAY PRESENTATIONS

Collaborative Matrices

Drag and drop, move, and edit ThinkTank collaboration “building blocks” in the structured “Agenda”

Page 11: Introduction Thinktank

Step 3: Invite the best “Thinkers”. Anytime. Anywhere.

Key Personnel

Partners or Clients

Subject Matter Experts

Page 12: Introduction Thinktank

Step 4: Run the Session. Reap the Results.

Page 13: Introduction Thinktank

RISK OBJECTIVES RISK IDENTIFICATION RISK ASSESSMENT RISK MANAGEMENT

DEFINETOLERANCE

LEVELS

IDENTIFY KEY RISK AREAS

CATEGORIZELIKELIHOOD AND

IMPACTPRIORITIZE

DEFINE RISK RESPONSES

PLAN RISK MITIGATION

IDENTIFYRISKS PER AREA

Step 5: Repeat for Related Engagements

Page 14: Introduction Thinktank

ThinkApps and Case Studies

Page 15: Introduction Thinktank

Using Thinktank for Enterprise Transformation

STANDARDIZED PROJECT METHODOLOGY• Overall Project Methodology• Checklists and tools for project managers• Toll-gate review meetings• Qualitative & quantitative project feedback

COLLABORATIVE TOOLS/WORKSHOPS

• PROJECT MANAGEMENT • Project Charter Review• Action Planning Spreadsheet• Program Health Assessment ThinkApp• Risk Analysis ThinkApp• Project Planning ThinkApp• Critical Milestone ThinkApp

• PROCESS & APPLICATION• Process Mapping ThinkApp• Requirement Negotiations ThinkApp• RFP Definition ThinkApp• ERP Evaluation ThinkApp

• CHANGE MANAGEMENT• Management Coaching ThinkApp• Training Needs Assessment• Employee Feedback Assessment

Leverage ThinkTank as a powerful crowdsourcing, crowd-computing, and group decision support platform to enhance all phases of a Enterprise Transformation initiative. Use ThinkTank’s best-practice approach, or customize according to your organization’s tools and methodologies.

SHARE AND REVIEW PROJECT DOCUMENTS• View and comment MS PowerPoint presentation• View and comment images• Version handling of documents (PDF, Word, Excel etc.)

WORKSHOP REPORTING• Generate workshop reports in HTML, Word, Excel for

further processing

AGGREGATED REPORTING & MONITORING• Create customized reports to monitor and mine your

overall project initiative

ENTERPRISE TRANSFORMATION

ThinkFlow

Page 16: Introduction Thinktank

Case Study: ThinkApps Deployed

PROJECT HEALTH ASSESSMENT

ThinkApp

DESCRIPTIONThinkApp used for the entire project team to come together for 10 minutes on a bi-weekly basis and provide quantitative and qualitative feedback on project health, drive project alignment, and capture ideas for project improvement.

IMPACT• 85% average participation rate (200 project resources)• Gaps in project identified and mitigated - overall work processes improved

DESCRIPTIONThinkApp used to align key stakeholder on evaluation criteria, as well as vendor performance.

IMPACT• Reduced cycle time while increasing level of iterations, participation, and

engagement • Reduction in travel expenses (10 sessions = $300k reduction in travel/expense)ERP SELECTION

ThinkApp

TOLLGATE REVIEWThinkApp

DESCRIPTIONThinkApp used to align key stakeholders during tollgate reviews.

IMPACT• Strong consensus achieved quickly • Participant engagement high • Significantly increased levels of input and output • Quantifiable outputs, as opposed to solely subjective opinions – higher quality

deliverable

Page 17: Introduction Thinktank

Client Engagement Successes

DESCRIPTIONThinkTank was used to bring 30 HSBC executives together from across the globe in order to assess the health of a critical project and recommend rapid course corrections.

IMPACT• Without ThinkTank we would have never been able to get to the outcome

– Orlagh Tuite, Director Deloitte• Common understanding of core issues across executive stakeholders for the first time• 50% of consulting time saved across the engagement• “An excellent tool to get a lot of valuable feedback from a lot of people in a limited time.”

- Peter Serenita, Group Chief Data Officer, HSBC

300,000+ employees$70 Bn Revenue

DESCRIPTIONThinkTank was used to prioritize a list of key issues across a critical IT transformation project across the bank. In 2 hours, the executive stakeholders were able to agree on the top 7 issues across an original list of over 200 and reach consensus on key actions needed to address these issues.

IMPACT• Significant positive brand impact for Deloitte. “Client was wildly enthusiastic about the outcome of

the ThinkTank session”• 4.3/5 average client satisfaction score • Outcome could have never been achieved without ThinkTank according to Engagement lead

24,000+ employees8 Bn EUR Revenue

DESCRIPTIONThinkTank was used to prioritize over 100 key initiatives across the medical research/affairs function down to 10 core initiatives. ThinkTank was then used to assess capabilities required and create action plans on how to execute against initiatives.

IMPACT• Full alignment and consensus on key initiatives, the associated action plans and investment needed

to drive key programs• “ThinkTank is an amazing tool to make decisions quickly and move forward. It take the bias

completely out.”-Robert Hyde, Senior Director Global Medical Affairs - Biogen Idec

• “The outcomes from the session would not have been possible without ThinkTank”Marine Serres, Senior Manager – Monitor Deloitte

10,000 + employees$10 Bn Revenue