3 rd May, 2017 1 IGG Agenda Minutes from Previous IGG Meeting 13:30 – 13:35 Eircodes Presentation 13:35 – 13:55 Review of Action Items 13:55 – 14:20 CER Update 14:20 – 14:40 Gemserv Update 14:40 – 14:50 MRSO Update 14:50 – 15:00 ESB Networks Update 15:00 – 15:10 Retail Market Design Service Update 15:10 – 15:20 AOB 15:20 – 15:25 Next Steps 15:25 – 15:30 All participants are kindly requested to mute their phones when dialled into the forum conference call
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3rd May, 2017 1
IGG Agenda
Minutes from Previous IGG Meeting 13:30 – 13:35
Eircodes Presentation 13:35 – 13:55
Review of Action Items 13:55 – 14:20
CER Update 14:20 – 14:40
Gemserv Update 14:40 – 14:50
MRSO Update 14:50 – 15:00
ESB Networks Update 15:00 – 15:10
Retail Market Design Service Update 15:10 – 15:20
AOB 15:20 – 15:25
Next Steps 15:25 – 15:30
All participants are kindly requested to mute their phones when dialled into the forum conference call
3rd May, 2017 2
Minutes
Minutes (v1.0) from IGG meeting
8th March 2017
For Approval Today
Eircodes Presentation – 3rd May 2017
Ben King - Department of Communications, Climate Action and Environment
3rd May, 2017 4
IGG Action Items
Updated IGG Action List issued in advance of
meeting
4 Actions closed since last IGG meeting
14 IGG Actions carried forward
3rd May, 2017 5
Update on Actions - Closed
1032
De-energisations: CER to revert to ESBN with regard to their schedule of
charges for de-energisations specifically around charges for failed
disconnections CER 03/05/2017 07/12/2016
1035
ESBN Meter Project - ESBN & CER to agree on a reporting mechanism for the
ESBN Meter Project ESBN/CER 03/05/2017 11/01/2017
1043
De-energisations - ESBN to engage with the Data Protection Commissioner in
relation to the use of personal information held by Meter Readers being used by
NT's charged with disconnecting premises. ESBN to determine if the use of this
information if made a ESBN 03/05/2017 08/03/2017
1044
De-energisations - Suppliers to provide comments on the De-energisation
position as outlined by ESBN as presented in its slides. Suppliers 03/05/2017 08/03/2017
1045
De-energisations - ESBN to consider ways of making the Market Message &
Engagement Process between ESBN and Suppliers clearer. ESBN and
Suppliers to consider what can be done to benefit Suppliers and to revert with
detailed suggestions.
(Follow-on from
ESBN/
Suppliers 03/05/2017 08/03/2017
1047
Lock Moratorium - Suppliers to send comments/feedback on the Lock
Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to
Action 1040) Suppliers 03/05/2017 08/03/2017
3rd May, 2017 6
Update on Actions - Open
1052
Issues with erroneous de-energisation of sites for Non-Payment. ESBN to
investigate how this is occurring and the scale of this issue as raised by Energia
and SSE. ESBN 03/05/2017 08/03/2017
1053
De-energisation Process whereby Customers are unable to contact their
Suppliers directly. SSE Airtricity to submit examples of this issue. CER to review
the previous Pilot findings completed by ESBN in 2015 into this issue &
determine if it needs to be re CER/Suppliers 03/05/2017 08/03/2017
1054
De-energisations - ESBN to engage with the Data Protection Commissioner in
relation to the use of personal information held by Meter Readers being used by
NT's charged with disconnecting premises. – ESBN to determine if this meeting
should include Supplie ESBN 03/05/2017 05/04/2017
1055
CER Q4 Quarterly Report - CER to investigate when the Q4 2016 Report will be
published and revert CER 03/05/2017 05/04/2017
1056
ESBN to schedule an ESBN Meter Project Workshop. The following actions
must happen before the Workshop can be scheduled (CER to be afforded
sufficient time to issue its responses to Suppliers. Suppliers to also receive
sufficient time to review CER’s responses an ESBN 03/05/2017 05/04/2017
3rd May, 2017 7
Update on Actions – Open Cont.
AP No. Title
Org.
Assigned
to Date Due Date Raised
1047
Lock Moratorium - Suppliers to send comments/feedback on the Lock
Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to
Action 1040) Suppliers 03/05/2017 08/03/2017
1049 CER Rebrand - CER to circulate an update on the CER Rebrand. CER 03/05/2017 08/03/2017
1050
SoLR - CER to clarify the extent of the Supplier of Last Resort Work that is
planned and referenced in the CER 2017 Workplan. CER to determine if further
consultation and an appointment process is in the scope of the work planned. CER 03/05/2017 08/03/2017
1051
ESBN SLA Agreement - CER to liaise with its internal Networks Team with
regard to the wording of the paragraph pertaining to Access Arrangements in the
ESBN SLA Agreement as briefed by ESBN in Action 1039 in relation to de-
energisations. CER to revert via RMDS. CER/RMDS 03/05/2017 08/03/2017
1052
Issues with erroneous de-energisation of sites for Non-Payment. ESBN to
investigate how this is occurring and the scale of this issue as raised by Energia
and SSE. ESBN 03/05/2017 08/03/2017
3rd May, 2017 8
Update on Actions – Open Cont.
1055
CER Q4 Quarterly Report - CER to investigate when the Q4 2016 Report will be
published and revert CER 03/05/2017 05/04/2017
1056
ESBN to schedule an ESBN Meter Project Workshop. The following actions
must happen before the Workshop can be scheduled (CER to be afforded
sufficient time to issue its responses to Suppliers. Suppliers to also receive
sufficient time to review CER’s responses an ESBN 03/05/2017 05/04/2017
9
CER Update
03.05.2017
Retail Market Assurance
Services for the Irish
Electricity Market
David Kemp
Nirav Vyas
IGG
3 May 2017
Dublin
Assured Parties – May 17
Number and type of participants assured by Gemserv since 2005
NB this is not a reflection of the live market position