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Differentiation Strategies
18
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Page 1: How are brands successfully differentiated

Brand Differentiation Strategies

Page 2: How are brands successfully differentiated
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Competitive advantage is a company’s ability to

perform in one or more ways that competitors

cannot or will not match

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1.EmployeeDifferentiation

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Better trained employees who provide superior customer service

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Differentiation

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Effective and efficient design of distribution channel’s coverage,

expertise and performance

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3.Image differentiation

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Powerful and compelling images that appeal

to customer’s social and

psychological needs

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Differentiation

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Designing a better and faster delivery system

that provides more effective

and efficient solutions

to customers

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Strong brands often seek to build on their performance advantages to strike an emotional chord with

their customers. Successfully differentiating these brands can

provide financial payoffs.

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Manodhar Allu National Institute of Technology, Jamshedpur.