GLOBAL SERVICE SOLUTIONS STANDING AT YOUR SIDE … › wp-content › uploads › 2016 › 10 › ... · 2018-05-25 · GLOBAL SERVICE SOLUTIONS ALL THE EXPERIENCE OF A WORLD LEADER

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GLOBAL SERVICE SOLUTIONS

GLOBAL SERVICE SOLUTIONS

ALL THE EXPERIENCE

OF A WORLD LEADER

IN NAVAL DEFENCE

DCNS is the European leader in naval defence and a major player

in marine renewable energies. As an international high-tech company,

DCNS uses its extraordinary know-how, unique industrial resources

and capacity to arrange innovative strategic partnerships to meet

its clients’ requirements. The Group designs, produces and supports

submarines and surface ships. The Group also provides services

for naval shipyards and bases. In addition, the Group offers a wide

range of marine renewable energy solutions.

Sharing your ambitions, throughout your ship’s life cycleDCNS has been building and outfitting ships since

the 17th century, and this wealth of acquired experience

means we can offer tried and tested support and assistance

solutions to navies all over the world. Nearly 4,400 employees

working in our Services division – engineers, specialised

technicians, experts, etc. – provide a full range of expertise

which can be customised to meet your requirements

and projects, whatever they may be, from fleet design

(right through) to decommissioning. This extensive offer

applies to in-service support, naval infrastructures, training,

and technology transfer.

Anticipating and satisfying your requirements in an evolving environmentIn response to constant changes in the international

context, the missions given to navies, and the threats they

face, DCNS offers its analytical and advisory skills to build

modernisation programmes for ships, optimised maintenance

programmes and naval installations. Our Group uses tried

and tested methods of training, simulation and technology

transfer, to support navies so that they can concentrate

on carrying out their missions.

High value-added servicesDCNS services are designed to support navies so that

they can make full use of their fleet and infrastructures

at all times. Developed with economic performance

and operational efficiency in mind, they are based on proven

expertise, with readily available teams all over the world

offering the full range of naval support services. The Group

also makes the most of its talent for innovation and its

experience of successful operations to optimise service

performance, with respect to both quality and cost.

DCNS, YOUR NAVAL PARTNER • GLOBAL SERVICE SOLUTIONS • 3

INFRASTRUCTURE DESIGN, CONSTRUCTION, MAINTENANCE AND OPERATION

TRAINING ANDSIMULATORS

CRITICALFACILITIES

LOGISTIC SUPPORT

GLOBAL SERVICE SOLUTIONSDCNS, expert in life cycle management: in-service support, naval infrastructures, training and technology transfer.

I-MAINTENANCE

INFRASTRUCTURE

INTEGRATION AND

MODERNISATION

MODERNISATION

AND LIFE

EXTENSION

TECHNOLOGY

TRANSFER

IN-SERVICE

SUPPORT


DCNS has been maintaining

ships of the French Navy

for nearly 400 years. This

unparalleled experience based

on a strong relationship of

proximity and trust is the main

strength of the services

provided by DCNS, to ensure

maximum fleet availability.

DCNS’ range of services has

been designed to address

operational requirements of

today’s navies: fast reactivity,

ability to carry out all types

of maintenance operations

at controlled costs.

DCNS offers a range of services covering all needs of navies throughout the world.

700 DCNS experts support navies to get the best performances of their fleet.

Cutting-edge maintenance solutions.

DCNS’ in-service support offer begins with a careful listening to client’s expectations and objectives. DCNS provides navies with customised support programmes to maintain and improve capabilities during the ship’s life cycle. On top of maintenance operations, DCNS can also carry out modernisation and life extension programmes for DCNS or non DCNS warships.

Capitalising on its expertise in naval technologies, DCNS has developed

in-service support solutions combining quality and innovation, guaranteeing

navies optimum availability for their equipment, ships and fleets.

PROVIDING SUPPORT FOR ALL IN-SERVICE

SUPPORT OPERATIONS

DCNS can adapt its services to suit navies’

economic and operational requirements.

Logistic support is provided in conjunction

with leading suppliers and involves an

optimised supply chain that can handle regular,

unscheduled, and exceptional orders. With

respect to maintenance engineering, DCNS

experts are constantly improving maintenance

plans, analysing technical facts in order

to increase ship’s operational availability.

The obsolescence management department

operates a 360° watch regarding technology,

standards to protect navies from any risk

of fleet immobilisation.

MADE-TO-MEASURE

SERVICES AT A FAIR PRICE

DCNS can on demand, plan, prepare and

conduct all types of scheduled dry-docking

periods. DCNS provides permanent support

for naval operations with our engineering

and specialised back office. Our project

management support service advises

maintenance operators in preparing,

conducting and monitoring maintenance

operations, so as to improve performances

and reduce costs. DCNS can also design and

implement modernisation and life-extension

programmes, including ships that were not

designed by us. As a result, international

navies can rely on us and all our partners

to match their evolving operational context.

IN-SERVICE SUPPORT

700,000HOURS OF WORK IN DCNS CLIENTS’ PREMISES.

OPTIMISING SHIPS’ TECHNICAL

AVAILABILITY AND LIFE CYCLE COST

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Guarantee and control the availability of your shipsDCNS proposes several maintenance contractual modes to meet clients’ strategy. These services range from task-based activities to multi-year support contracts. DCNS proposes contracts to reach a rate of technical availability that is pre-agreed in line with the operational schedule. The scope of these contracts can include some major functions, a whole ship or even an entire fleet. Major DCNS clients such as France and Malaysia have selected this type of framework to better forecast their missions.


Fleet construction, operation

and maintenance require

critical infrastructures.

These complex systems

and installations gather

infrastructures serving

operational, industrial, defence,

safety, and logistics functions

which do not necessarily form

part of a navy’s infrastructures.

DCNS can provide support in

defining and carrying out your

project, including a technology

transfer programme where

appropriate.

800 experts are specialised in naval infrastructures.

A wide range of services from critical equipment integration to a complete naval base.

In partnership with international navies and local industrial players, DCNS designs turnkey naval base project.

DCNS is one of the only naval defence industry groups to offer an all-embracing service for both ships and infrastructures, including turnkey delivery of an entire fleet, complete with all necessary installations. DCNS services include: design and construction of shipyards and naval bases suited to a navy’s operational needs, auditing and updating existing installations, plus maintenance exploitation and engineering.

As with ships, DCNS also offers navies services for their

naval infrastructures. These services range from the integration

of critical installations to assistance and prime contracting for

the design and renovation of a shipyard or a complete naval base.

TRIED AND TESTED EXPERIENCE

AND EXPERTISE

Every navy is different. Services for

infrastructures and naval equipment come

from a solid foundation of knowledge and

skills, which have been further perfected

during many programmes conducted

both for the French and international navies.

DCNS listens carefully to operational

requirements and designs, the most

relevant infrastructures to be built with

local civil engineering companies. DCNS

expertise concerns both complex maritime

infrastructures – whether for DCNS-designed

vessels or not – special workshops (logistics,

preparation, etc.), production and distribution

networks, communication and command

systems, site safety and security.

CLOSE PARTNERSHIPS WITH NAVIES

A close partnership with navies and local

industrials is the key of DCNS services,

from design phase, through site construction,

to commissioning. This attention to detail

also includes significant involvement with

the local economy, in employing local

manufacturers, design offices, etc. DCNS

also proposes maintenance and exploitation

solutions which meet the client’s demands with

respect to availability, cost, safety and security.

NAVAL INFRASTRUCTURES

800EXPERTS SPECIALISED IN NAVAL

INFRASTRUCTURES.

COMPREHENSIVE EXPERTISE

IN NAVAL INFRASTRUCTURES

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Défense Environnement Services (DES) is a joint venture between DCNS and VeoliaThe DES global offer covers a wide range of services from basic network maintenance to office and green space management. DES takes benefits from the core skills of the two parent companies in naval fields and site management.


From design to exploitation

and maintenance, a ship requires

specific specialist skills and

knowledge at every stage of its

life cycle. DCNS supports the

world’s navies in acquiring,

maintaining and upgrading their

know-how. DCNS draws up

customised training programmes

to suit each navy’s needs. In

addition, DCNS provides highly

efficient simulators to train

crews for any task.

Numerous navies have been taught and trained using our individually designed courses: Brazil, Malaysia, etc.

An extended range of powerful simulators.

One of DCNS Universeaty’s facilities.

Simulation and training activities include almost 1,000 employees working at all DCNS sites. DCNS instructors analyse navies’ needs, then define and deliver customised training programmes and associated educational tools, covering a wide selection of topics ranging from design to in-service support.

As a leading player in naval technologies, DCNS offers a range

of theoretical and practical training programmes and tools that combine

operational and industrial performance with optimised costs.

AN OFFER BASED ON DUAL EXPERTISE

DCNS uses its expertise in simulation and

training to support navies in acquiring and/or

maintaining skills. Its training service is based

on a full range of theoretical and practical

courses which are available to all categories

of naval personnel and industrial staff,

in all fields and professions related to the

naval industry. The courses take place either

at DCNS centres or at the client’s own sites.

With over 300 simulators already in use,

DCNS has acquired a vast knowledge

of these practical simulation exercise tools.

Its range of simulators make effective learning

possible without immobilising a ship or fleet,

which means significantly reduced training costs.

TOOLS AND SOLUTIONS DESIGNED

TO COMBINE EFFECTIVE TRAINING

AND CONTROLLED COST

DCNS is the only specialist in the naval defence

sector to train future instructors in the navy.

This enables the navy to save critical expertise

and skills, as students who have been trained

with the relevant courses are then qualified

to teach other trainees. As a result,

the long-term autonomy of the navy is ensured.

DCNS provides top quality training by extensive

use of simulators and blended learning to get

the best performance in a cost effective way.

TRAINING AND SIMULATORS

300DCNS SIMULATORS ARE CURRENTLY

IN USE AT DCNS SITES OR ON THE PREMISES

OF CLIENT NAVIES.

ENDOW NAVIES WITH THE LATEST

SKILLS AND KNOW-HOW

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DCNS UniverseatyDCNS Universeaty is the DCNS’ corporate university, expert in training. The offer of DCNS Universeaty is adapted to each customer and takes benefits from the DCNS’ long experience in technology transfer programmes. The training, dedicated to all types of ships (submarines and surface ships) could start from the design level, may cover all the trades of the ship life cycle. DCNS Universeaty has a unique task force and network about 70 specialists, more than 2,800 trainers and strong partnerships with prestigious engineering, technological and naval schools.


DCNS advises navies to help

them achieve and maintain

their objectives of autonomy,

by offering made-to-measure

expertise and technology

transfer programmes. Based

on long term partnerships,

DCNS helps you decide which

skills are to be transferred

and then takes care of the

actual transfer programme.

Adapted support and on-job training. Around 1,000 trainees from five different countries trained on DCNS campus.

Successful design and construction technology transfer programmes.

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The Group’s skill in conducting, managing and implementing complex projects means it is able to design and carry out technology transfer in close collaboration with local partners. DCNS relies on its training unique expertise through DCNS Universeaty to take charge of the operational transfer of its knowledge and expertise.

Since 1994, DCNS teams have been preparing and conducting expertise and

technology transfer programmes adapted to meet clients’ needs – in Pakistan, India,

Brazil, Singapore and Norway. On the basis of this significant experience, the Group

can offer its services in transferring know-how in various domains such as: design,

construction, and maintenance of naval systems and infrastructures.

TRIED, TESTED AND EFFECTIVE

METHODOLOGY

Technology transfer programmes are a way for

navies and industries to quickly gain increased

autonomy, by rapidly assimilating knowledge

and best working practices. By enabling

international clients to acquire the knowledge

required for these technology transfers,

DCNS establishes a local presence and forms

partnerships with local industrial companies.

The contents of a technology transfer

programme cover: training courses, technical

data package, document support information

system, on-site technical assistance and

procurement optimisation.

PROXIMITY AND ABILITY TO ADAPT

Successful technology transfer depends on

proximity and support, two aspects of services

that are priorities at DCNS. The Group sets up

a long-term involvement in the local economy,

by establishing partnerships with local

manufacturers. DCNS sets up training courses

– theoretical and practical – to meet clients’

expectations and specifications. DCNS even

goes as far as setting up infrastructures where

students will follow their programmes, as

demonstrated by Lorient Design School, initially

built for Brazil programme and now part of

DCNS Universeaty campus which as welcomed

Malaysian and Egyptian trainees ever since.

Over 20YEARS OF TECHNOLOGY TRANSFER PROGRAMMES.

Local partnerships for a successful programmeDCNS ensures the success of technology transfer programmes by involving local economy. Long-term partnerships with local industries and suppliers are made in line with clients requirements and strategy. Partnerships can be set up in any shape, e.g. joint ventures. In some cases, DCNS ensures close relationship through implantations such as subsidiaries or representative offices.

STRENGTHENING NAVAL

AND INDUSTRIAL CAPACITIES

TECHNOLOGY TRANSFER


I-MAINTENANCETo ensure its present and future customers’ satisfaction, DCNS is developing innovative

solutions to meet the new requirements of in-service support for digitised warships.

In a context of increasing complexity of on-board systems, cyber-threats, increasing

crew workload and the need for reactivity imposed by a demanding operational

schedule, DCNS is developing I-maintenance, a global advanced support solution

based on IT technologies to ensure the best availability at sea.

GLOSSARY

Smart maintenance solutionProven and scalable computerised

predictive maintenance solution

that helps navies to optimise ship

maintenance by continuously

monitoring the health of their fleet.

Technology transferMost of the DCNS solutions are off ered with technology transfer at various stages of the programme: design, construction and maintenance. DCNS off ers solutions based on local industrial players and adapted to the customer Navy’s strategy and resources.

Life cycle costThe life cycle cost (LCC) is the “cumulated cost of a product throughout its life cycle”, from the beginning of the design stage to its dismantlement.

On-Job-TrainingTraining at the place of work and

supervised by a manager, an

experienced coworker or an instructor.

POLARIS®

Sea-proven, compact and scalable

combat system adapted for

modernisation programmes and

fit for military and police missions.

Integrated Logistic Support (ILS)Suite of techniques used at the system design stage to define

the support system at the same time as the platform.

Integrated Logistic Support aims at influencing definition

of the main system to achieve greater operational availability,

while at the same time controlling the life cycle cost.

Regular overhaulRegular warship unavailability period

for heavy maintenance and repairs.

Predictive maintenanceMonitoring and diagnosis of installations to detect any risk

of breakdown or technical malfunction before a failure occurs.


DCNS40-42, rue du Docteur FinlayF-75732 Paris Cedex 15www.dcnsgroup.com

REFERENCES

Brazil

Chile

Egypt

France

India

Kuwait

Malaysia

Morocco

Norway

Pakistan

Qatar

Russia

Saudi Arabia

Singapore

Spain

Taiwan

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Your navalpartner

GLOBAL SERVICE SOLUTIONS STANDING AT YOUR SIDE … › wp-content › uploads › 2016 › 10 › ... · 2018-05-25 · GLOBAL SERVICE SOLUTIONS ALL THE EXPERIENCE OF A WORLD LEADER

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