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a talk for the ages* your advantage is in knowing your audience at a personal level *in 30 minutes @cloudspark
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Generational Insights, A Talk for the Ages

Jun 21, 2015

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Business

Presented to AAF Augusta, this topic highlights the importance of knowing, understanding your audiences as personal levels. By shifting from basic demographics to psychographic insights - generational insights in this case - messages, content and campaigns can achieve a higher level of success.
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Page 1: Generational Insights, A Talk for the Ages

a talk for the ages* your advantage is in knowing

your audience at a personal level

*in 30 minutes

@cloudspark

Page 2: Generational Insights, A Talk for the Ages

it’s not all about content

blasphemy!

@cloudspark

Page 3: Generational Insights, A Talk for the Ages

audience + content + channel + timing

the formula

@cloudspark

Page 4: Generational Insights, A Talk for the Ages

audience shifts go deeper than demographics

@cloudspark

Page 5: Generational Insights, A Talk for the Ages

target audience women ages 55+ in augusta who own homes

310 million us

9.2 million ga

290,00 region

197,872 augusta

100,914 females 51,466 homeowners

9,779 in our age group

@cloudspark

Page 6: Generational Insights, A Talk for the Ages

ALL YOU HAVE IS A NUMBER

Page 7: Generational Insights, A Talk for the Ages

psychographics

personalize with more confidence

@cloudspark

Page 8: Generational Insights, A Talk for the Ages

target audience women ages 55+ in augusta who own homes

9,779

baby boomers social profiles

news consumption

church affiliation

empty nesters

better personalization

@cloudspark

Page 9: Generational Insights, A Talk for the Ages

the generational lens

@cloudspark

Page 10: Generational Insights, A Talk for the Ages

36% of the nation’s young adults ages 18 to 31—millennials – live in their parents’ home, the highest share in at least four decades.

a record 40% of all households w/ children <18 include mothers who are either the sole or primary source of income for the family.

did you know?

@cloudspark

Page 11: Generational Insights, A Talk for the Ages

civics

“masters of the american dream”

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Page 12: Generational Insights, A Talk for the Ages

currently ages 69-88

traditional

original community builders – kiwanis, rotary, wives’ clubs

sacrifice, save, plan

rural to suburban to urban

‘save for a rainy day’ ‘a penny saved is a penny earned’

demographics - civics

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Page 13: Generational Insights, A Talk for the Ages

courting

engagement

marriage

children

traditional family roles

life path

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Page 14: Generational Insights, A Talk for the Ages

high school

trade, military, or college

work your way up the ladder

few, if any, work changes

work path

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Page 15: Generational Insights, A Talk for the Ages

experienced and committed

traditional

affirming

respectful

know their legacy

doing something on the behalf of others is what it’s all about

civics - psychographics

@cloudspark

Page 16: Generational Insights, A Talk for the Ages

boomers

“rule breakers. who love the rules.”

@cloudspark

Page 17: Generational Insights, A Talk for the Ages

currently ages 50-68

75 million (biggest ever!)

two-parent traditional families

broke all forms of tradition

not monolithic

“never trust anyone over 30.”

“he who dies with the most toys, wins.”

demographics - baby boomers

@cloudspark

Page 18: Generational Insights, A Talk for the Ages

dating

live together/ engagement

marriage/s

children (maybe)

new family roles

life path

@cloudspark

Page 19: Generational Insights, A Talk for the Ages

middle school

high school

college, maybe trade or military

work your way up the ladder

unexpected work changes

work path

@cloudspark

Page 20: Generational Insights, A Talk for the Ages

driven to rewards (second childhood)

comparison consistent “-er or –est”

want recognition

p.c.- and fairness-obsessed

consensus builders

“i’m okay, you’re okay”

in denial

psychographics - boomers

@cloudspark

Page 21: Generational Insights, A Talk for the Ages

gen x

the tribe of peers

@cloudspark

Page 22: Generational Insights, A Talk for the Ages

currently ages 35-49

~43 million

most misunderstood, most abused, most forgotten generation in american history

latch-key kids in a shifting culture

underemployed, overeducated and intensely private

demographics – gen x

@cloudspark

Page 23: Generational Insights, A Talk for the Ages

dating

live together (maybe)

marriage (later)

children (later)

redefining family roles

life path

@cloudspark

Page 24: Generational Insights, A Talk for the Ages

middle school

jr and sr high school

college, grad school

multiple jobs

multiple careers

work path

@cloudspark

Page 25: Generational Insights, A Talk for the Ages

independent, works is a means

tech-savvy

individual recognition

reluctant to commit (but highly loyal once they do)

realistic

empathetic

comfortable in unstructured environments

psychographics - gen xers

@cloudspark

Page 26: Generational Insights, A Talk for the Ages

millennials

“traditional with a modern twist”

@cloudspark

Page 27: Generational Insights, A Talk for the Ages

currently ages 14-34

100 million (behemoth!)

two working parents (50% have divorced parents)

most diverse, most educated, most medicated, most indulged, most cared for

no failing grades and no losing teams

overscheduled and over-managed

demographics – millennials

@cloudspark

Page 28: Generational Insights, A Talk for the Ages

hanging out, group experiences

live together (maybe)

children (later)

marriage (later)

modern family roles

life path

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Page 29: Generational Insights, A Talk for the Ages

preschool

k-12

college

grad school

the hustle

work path

Page 30: Generational Insights, A Talk for the Ages

work must have meaning

tech flexible, yet tech dependent

fomo

group-oriented

delayed adulthood

know the expectations on them

psychographics – millennials

@cloudspark

Page 31: Generational Insights, A Talk for the Ages

31

civics boomers gen x millennials

outlook practical optimistic skeptical hopeful

work ethic dedicated driven balanced determined

authority respectful love/hate unimpressed polite

lead by hierarchy consensus competence pulling

together

relationships personal

sacrifice

personal

gratification

reluctant to

commit inclusive

turnoffs vulgarity political

incorrectness hype, cliché waiting

provide stability personal

challenge feedback structure

v.a.b.b. differences

Page 32: Generational Insights, A Talk for the Ages

go past the numbers

your competitive advantage is knowing your audience at a more personal level

@cloudspark

Page 33: Generational Insights, A Talk for the Ages

be smarter pew.org

poynter.org

toprank.com

u.s. census

gallup

your own surveys

use the data

@cloudspark

Page 34: Generational Insights, A Talk for the Ages

i might just answer

ask me anything

@cloudspark

Page 35: Generational Insights, A Talk for the Ages

thank you.

jenny schmitt @cloudspark

jschmitt(at)cloudspark(dot)com linkedin.com/in/jennyrebeccaschmitt