First Principals Effective Coaching

Effective CoachingOctober 5, 2013

What are your questions/concerns?

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

3

1) Critical Elements

2) Best Practices

3) Myths

4) Watch Outs

5) The First Meeting

Agenda

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

4

The Critical Elements of Coaching

• It’s a relationship• Grounded in their priorities• Context re-calibration• Listening (not just with your ears)• Thought-provoking questions• Get to the core mindset/emotions• Alternative perspectives• Push accountability & focus• Support & encouragement• Confidentiality

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

5

Best Practices

• Establish scope/approach

• Regular face-to-face interactions

• Hogan before feedback

• Personal data collection

• Encourage brief phone calls

• Be proactive – calls, email, articles, etc.

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

6

Common Myths About Coaching

• Standard model/framework

• Direct feedback is best

• Written action plans with measurement

• Do not offer advice

• Personal life is “off limits”

• Coaches must be “invisible”

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

7

Watch Out For…

• Major Derailment Risks

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

88

The Most Common Causes of Derailment

Unable to build a team

Micromanagement, doesn’t delegate or empower

Narrow, non-strategic perspective

Consumed with details

Too reliant on technical skills

Poor working relationships

Poor emotional control

Doubtful integrity & sincerity

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

9

Watch Out For…

• Major Derailment Risks

• Complex, out of scope issues

© Copyright 2011 LEAD The University of Chicago Booth School of

Business. All rights reserved.

10

The First Meeting

• Get to know each other• Objectives for the coaching relationship• Inquire about key school issues/priorities• Size and background of team; relationship with his/her boss• Agree on people for follow up calls• Agree on overall approach – meeting frequency, location,

communication method• Urgent current matters?• Establish next meeting

Your questions?