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COMPANY BACKGROUND
Industries:
CURRENT• Employees should have the
skills, knowledge and competence in order to fulfill their assigned jobs.
• Duty: screen all applicants to check their qualifications
• Process in designing their service: screen applicants well and finish jobs on time
• Tailor a turn-key services package to meet the requirements of the project; from the resourcing, training and mobilization of personnel to Oil and Gas, Mining, Petrochemical and Construction industry.
RECOMMENDATION• Manpower Pooling
DESIGN OF GOODS & SERVICES
CURRENT• Quality assessment &
evaluation of candidates.• Employees with good
technical & conceptual skills
• Duly authorized POEA, under license no. 043-LB-062414-PLe to engage in the recruitment, placement, introduction, promotion, assistance, processing and deployment of workers for overseas employment and for other related manpower services
RECOMMENDATION• Increase database of
qualified candidates to be competitive
• Maintain highly skilled recruiters
• Conduct seminars• Competitive salary for
highly competent recruiters
MANAGING QUALITY
CURRENTProcess-focusedWide network
within industry sectors
RECOMMENDATIONProcess-focusedHighly-trained
personnel
PROCESS & CAPACITY DESIGN
CURRENTMakati CitySoutheast AsiaAustraliaClark Air base
RECOMMENDATIONProvincial branches
LOCATION STRATEGIES
CURRENT100 square meters
office space The rooms are just
being separated by partitions
Did not resort to have several departments
The executive office was placed just adjacent to the accounting office and the supervisor’s office
RECOMMENDATIONAdditional office
space Additional work
stations for the staff
Interview rooms
LAYOUT STRATEGIES
LAYOUT STRATEGIES
Current Layout
LAYOUT STRATEGIES
CURRENT1 general manager
and 8 office staffsEmployees works for
8 hours a day and 5 days a week
Government mandated benefits (bonuses and 13th month pay)
Company-sponsored seminars
RECOMMENDATIONCross training
(multitasking)Additional
recruitersAdditional staffIncrease must be
done gradually
HUMAN RESOURCE
CURRENT RECOMMENDATIONOther overseas job
sites:
Office Supplies & Furniture Suppliers
SUPPLY CHAIN MANAGEMENT
CURRENTMinimal inventoryPlaced numbers on
the furniture and equipment
RECOMMENDATIONKeep track of their
office supplies such as the use of their pens, papers, inks, etc.
INVENTORY MANAGEMENT
CURRENT1:2 ratio (each
recruiter can only handle a maximum of two clients)
Buffer of 200% to 300% of the client’s demand
RECOMMENDATIONVarying Workforce
SizeUsing Part-Time
Workers
SCHEDULING
Number of Clients per Quarter
(10% increase)
Qualified Personnel (1:2)
Additional PersonnelCurrent Needed
9 (current) 3 4.5 or 5 2
10 5 5 0
11 5 5.5 or 6 1
12 6 6 0
SCHEDULING
CURRENTPreventive
Maintenance: Routine
inspections Keeping facilities
in good condition
RECOMMENDATIONPreventive
MaintenanceMaintain Reception
Area & Interview Rooms
MAINTENANCE
FINANCIAL PROJECTIONS
FINANCIAL PROJECTIONS
FINANCIAL PROJECTIONS
PERT CPM
12
12
4
A
0
0
0
0
0
E
2
42
G
4
8
8
4
4
F
6
82
6
C
4
4
4
0
0
H
4
8
4
8
B
2
20
D
4
4
8
0
4
I
4
128
J
4
16
12
1614
6
12
12 168
FINANCIAL PROJECTIONS
ES EF LS LF Slack Critical Path
A 0 0 0 0 - -B 0 2 4 6 2 NC 0 4 0 4 0 YD 0 4 4 8 4 NE 2 4 14 16 12 NF 2 8 6 12 4 NG 4 8 4 8 0 YH 4 8 8 12 4 NI 8 12 8 12 0 YJ 12 16 12 16 0 Y
The critical path consists of the following activities: A, C, G, I, and J. The usual recruitment process is
expected to take 16 weeks to finish.
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