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Group 1 “ERP: FUNCTIONAL AND TECHNICAL ARCHITECTURE IN BFSI” Akhilesh Garude B024 Soham Kadam B033 Saurabh Kala B034 Vivek Manjarekar B041 Nirmit Mehta B042 Arjun Padmanabhan B048 Pawan Kumar Pandey B049
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Group 1ERP: FUNCTIONAL AND TECHNICAL ARCHITECTURE IN BFSIAkhilesh GarudeB024Soham KadamB033Saurabh KalaB034Vivek ManjarekarB041Nirmit MehtaB042Arjun PadmanabhanB048Pawan Kumar PandeyB049

Total banking sector credit is anticipated to grow at a CAGR of 18.1 per cent to reach US$ 2.4 trillion by 2017

The total banking assets in India touched US$ 1.8 trillion in FY13 and are anticipated to cross US$ 28.5 trillion in FY25Banks in India are to provide better services to their clients and have also started upgrading their technology infrastructure, which can help improve customer experience

Banks have opened more than 7.73 crore new accounts under the Pradhan Mantri Jan Dhan Yojana (PMJDY)

Industry OverviewSAP is the market leader in providing ERP solutions.

Lot of small players also form a huge chunk of the market share.Snapshot of market leaders of CRM software.Snapshot of Leading ERP Vendors in Indian Banks

ERP Market Share

IDBI- A Case in PointProblem IdentificationRole of ERP in BFSI IndustryNeed and Requirement AnalysisParameterAS- ISTO- BE PeopleCustomersPresent ERP system is confined within the walls of the organization, CRM is not a part of this system. It interacts only with the processes inside organizationCustomer relationship management systems integrated with ERP system can enable to synchronize sales, marketing, and customer care activities across your organization.Partners/ ShareholdersNot able to provide new, improved financial products to customers and, as a result, high returns to shareholders. CRM implementation also in juvenile state in the company. Time taken to complete critical activities also an issueA system is needed which integrates the working of the organization with development of new financial products, provides CRM functionality as well as reduces time to marketProcessesSupply ChainTraditional ERP was concerned with optimizing an enterprise, CRM not present, supply chain bottlenecks use up timeOptimization of supply chain by encompassing the customer, the product as well as service deliveryFocuses on the working of the firmCrosses all segments of the working of the firmTechnologyMonolithic and closedWeb based, open to integrate and interoperate with other systems that allow users to choose just the functionality they need.Process Mapping

Business SolutionWeb 2.0Second generation of Web development and designAims to facilitate communication, secure information sharing, interoperability, and collaboration on the World Wide WebUsers can own the data on a Web 2.0 site and exercise control over that dataRich user experience, user participation, user interactivity, dynamic content and scalabilityERP packages AvailableImplementation Methodology

The implementation normally consists of five stages:Evaluation and assessment of ERP StrategicPlanningTacticalPlanningOperationalPlanningCEO & MDLong term planningPayroll, inventory & Fixed assestBusiness analysisImpact- Operational planning Impact- Tactical planningImpact- Strategic planningInformation Security FrameworkInformation Assets

Primary Threats

Challenges and Issues in ERP Implementation

ChallengesSecurity: The Main ChallengeRoles & ResponsibilitiesRoles & ResponsibilitiesResponsibility DescriptionBoard of Directors/ IT Strategy CommitteeApproving IT strategy and policy documents, Ensuring that the IT organizational structure complements the business model and its direction etc. Risk Management CommitteePromoting an enterprise risk management competence throughout the bank, including facilitating development of IT-related enterprise risk management expertiseExecutive Management LevelAmong executives, the responsibility of Senior executive in charge of IT operations/Chief Information officer (CIO) is to ensure implementation from policy to operational level involving IT strategy, value delivery, risk management, IT resource and performance management. IT Steering CommitteeIts role is to assist the Executive Management in implementing IT strategy that has been approved by the Board. An IT Steering Committee needs to be created with representatives from the IT, HR, legal and business sectors.KPIs for Measuring success of ERP Implementation