DWS15 Connected Things Forum - Guest Keynote - Paul-Edouard LAUNAY - Jasper

Operational Excellence in IoTLaunch, manage and monetize your connected services

Paul-Edouard Launay

Country Director - Jasper France

www.jasper.com

Confidential2

Control Center

Founded in 2005 - Santa Clara, CA - 400+ people

Jasper has designed an industry-leading

IoT service platform to help you launch, manage and

monetize your IoT services on a global scale

What Jasper Does

Confidential3

Global presence with a single platform

Confidential4

2700+ Enterprises, 20+ Industries, 100+ Countries

Control Center

Confidential5

French industrial companyProject – Remote monitoring of distributed industrial sites

Enterprise BackendEnterprise BackendDevicesDevices Operator NetworksOperator Networks IoT Services PlatformIoT Services Platform

IoT Apps

IT SystemsIoT Service

Lifecycle

iRIO

SP50

• Well established CAC 40 french company

• Thousands of IoT devices deployed

• Factories/Sites all over the world

• User of Jasper Control Center

Confidential6

IoT devices: from supply to end-of-life

DoA test

Inventory

Activate

Suspend for maitenance

Retire

Confidential7

IoT Services

ORDER

TESTRETIRE

INVENTORY

DISTRIBUTE

CONNECT/S

USPEND

Billing Inactive

Limited Services

Capped Usage

No Services

Service-Ready

Billing Ready

Removed From

Service

Billing Activated

Services Activated

Usage Assigned

Services Managed

Service Policies

Business Rules

Rate Plans

Allowed Networks

Wholesale

Retail

Split-Billed

Control

Troubleshoot

IoT Service Lifecycles VaryEnterprise device deployment models are unique and complex

ORDER

TESTRETIRE

INVENTORY

DISTRIBUTE

CONNECT/

SUSPEND

IoT Services

Confidential8

Manufacturing Process Mapping

Enterprise BackendEnterprise BackendDevicesDevices Operator NetworksOperator Networks IoT Serices PlatformIoT Serices Platform

Continuous monitoring of

manufacturing process

Data ~ 200 Mbytes / SMS

Sensor for pressure

(Sleep/Awake)

Data ~ 1 Mbytes / SMS

Connected devices services differ

IoT Apps

IT Systems

IoT Service

Lifecycle

Confidential9

Usage Models Are Customized

Enterprises demand usage models unique to their business

IoT Service Plans

Customized Plan

OPTION 1

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 2

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

✔

Enterprise

Usage Model

Customized Plan

OPTION 3

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 4

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 5

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 6

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔✔

✔

Enterprise

Usage Model

Customized Plan

OPTION 7

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 8

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 9

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 10

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

✔

Enterprise

Usage Model

Customized Plan

OPTION 11

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customized Plan

OPTION 12

Individual

Wholesale

Retail

Split-Billed

Time-Based

Capped Usage

Limited Usage

Pay-Per-Use

✔

✔

Enterprise

Usage Model

✔

Customizable OptionsSELECT OPTIONS CREATE A PLAN

Individual

Wholesale

Retail

Service-based

Time-Based

Network-Based

One-time

Limited Usage

Pay-Per-Use

Recurring

Pooled

Other

✔

✔

✔

✔

✔

Confidential10

How to perform seamless Int’l deployment ?

Roaming or local Mobile Network Operators

Confidential11

Global Expansion with low IT impact

Confidential12

Customers Are Local and Global

Enterprises want standard platforms across networks

Local and Global Customers

Confidential13

Rapid Deployment of the connected devices

Enterprise BackendEnterprise Backend

IoT Apps

IT Systems

DevicesDevices Operator NetworksOperator Networks IoT Services PlatformIoT Services Platform

IoT Service

Lifecycle

IoT Services PlatformIoT Services Platform

Scalability of operations and organisation

Confidential14

IoT Services

Dynamic service needs and scale

IoT Service Needs Constantly EvolveInnovation and scale needs to keep up

Confidential15

Example: Eliminating Downtime, Improving Service Reliability

ABB in Sweden Customer in Mexico

Operating

within normal

levels1 min.

• Software updated

Issue

detected,

network okay!! Software

update push

Operating

normally

Reactive problem response

No Enterprise visibility

Delayed end-user resolution

High support costs

!!

!!

!!

!!

• Real-time issue detection

• Instant root-cause analysis

• Remote, over-the-air software fix

• SLAs met, revenue secured

BEFOREAFTER

Confidential16

IoT Service Delivery Chain - The Challenges

Provision

Deactivate

Policies

Diagnose Faults

Manage Carrier

Interconnects

Security

Activate

Meter Usage Rate

Deliver

Support

Monitor Performance

Billing

Service Lifecycle SoftwareEnterprise must custom develop

to deploy, manage & monetize service

Impractical challenge

Large upfront costs

Prolonged time to market

Devices Networks IoT Apps / IT

CRM, ERP, etc.

Ne

ed

de

ep

in

teg

ration

Confidential17

Cellular IoT Services Value Chain

Vertical IoT Applications

Enterprise ApplicationsEnterprise Applications

BusinessIntelligence

ERP and CRM

Finance and Accounting

E-commerce

Enterprise IT

Business Process

Management

Application Enablement

Connected Asset

Management

IoT Services PlatformIoT Services Platform

Device Management

Device Management

Jasper

Connectivity Management

Network Network

2G

3G

4G

DevicesDevices

Hardware

Firmware

Communications Module

IoT Big DataAnalytics

Service Policies

Billing/Rating

Diagnostics

Connectivity Lifecycle

Service Delivery

Connectivity Management

Confidential18

Cellular IoT Solution Eco-System Players

Bu

sin

ess

Inte

llig

en

ce

ER

P a

nd

C

RM

Fin

an

ce a

nd

A

cco

un

tin

gE

-co

mm

erc

e

BP

MA

sset

Man

ag

em

en

tIo

T B

ig D

ata

A

naly

tics

Serv

ice

Deliv

ery

Dev

ice

Man

ag

em

en

tC

on

necti

vit

y

Man

ag

em

en

t

Hard

ware

Fir

mw

are

Co

mm

un

icati

on

s

Mo

du

le

Enterprise ApplicationsEnterprise ApplicationsIoT Services PlatformIoT Services PlatformNetwork Network DevicesDevices

Vertical IoT ApplicationsEnterprise IT

Application Enablement

Device Management

Connectivity Management

Confidential19

Jasper Control Center streamlines IoT operations

AutomationSet-and-forget automation of entire

IoT service lifecycle

• Fastest time to market

• Lowest total cost

• Seamless customer experience

Easily configurable to fit your business

needs, with zero-touch afterwards

Real-time network intelligence and

diagnostics to restore performance

• Higher service reliability

• Superior customer service

• Lower customer support costs

Intelligence

Continuous monitoring of changing

network conditions and usage

conditions

• Faster revenue growth

GlobalIntegrated into 20+ mobile

operator groups globally

Implement once, switch on your

service in 100+ countries

Confidential20

Thank you

And a very warm thanks to