Downstream services - Turner & Townsend...downstream services focus on your unique requirements and expectations, applying best practice and innovative solutions, optimizing time constraints

Downstream

services

Making the difference to the downstream sector

making the difference

Turner & Townsend 02

Downstream is complex and marginal 3

What we do 4

Where we work 7

Making the difference 8

Downstream case studies 9

Global downstream contacts 11

Contents


Choosing the optimal time to invest in downstream capital projects or

shut down capacity for turnarounds is a complex decision.

Crude oil quality, differentials and crack

spreads, driven by seasonal product supply and

demand balances and stock levels, impact

margins differently depending on where you are

located and how you are configured. In a low oil

price environment the industry is looking for low

cost projects with high returns, however the

impact of delays or overruns can quickly start to

erode your project economics. Ensuring cost and

schedule predictability is key to remaining

profitable in a marginal environment.

Volatile market conditions and cost predictability present the greatest

challenge to the downstream industry

Making the difference

Whether for new build capacity expansions,

upgrades or major shutdowns we provide time

critical solutions at every stage of the project

lifecycle to facilitate predictable outcomes. Our

downstream services focus on your unique

requirements and expectations, applying best

practice and innovative solutions, optimizing

time constraints while maintaining the highest

quality in consistency and standards.

We instil confidence in every aspect of your

project, encouraging cooperation and buy-in

from key stakeholders through optimization of

cost, scheduling, risk analysis, procurement,

earned value, contract management and work

execution.

Operating in over 130 countries around the

world, we provide a consistent quality of

service to deliver great outcomes for your

projects

Downstream is complex and

marginal


Our downstream solutions encompass estimating, capital

project delivery and consultancy services, supported by people,

processes, systems and tools.

Managing the delivery of capital projects

We have the professional skills, expertise and

tried and tested processes to govern, manage

and deliver capital projects and programmes to

achieve desired outcomes.

Improving business project performance

When an organisation’s objective is cost

reduction on a capital investment programme,

we provide the knowledge and management

skills to help achieve exceptional results that

support its business strategy

People

Our skilled, highly trained and qualified staff

come from a variety of professional disciplines

and backgrounds, providing you with specialist

advice and expertise throughout each project

milestone.

Our global approach coordinated from eight Turner & Townsend

regional hubs, means that we transfer knowledge between people,

regions and sectors.

This extensive knowledge and global experience

helps us to think and innovate ahead of the

market to deliver the best outcome for our

clients.

Processes

Utilizing client processes and procedures or

developing a unique formalized structure for a

project controls program will help drive

consistency and best practices to meet your

individual requirements

Systems and tools

Our downstream services are provided using a

combination of our own in-house tools and

industry preferred systems, according to the

preference of our clients.

What we do

What we do


Our estimating, project delivery and consultancy services can be applied across capital investment (CAPEX),

upgrade and expansion (REVEX) and maintenance and turnaround

projects (OPEX).

We have successfully supported projects

across refineries, chemical and

petrochemical plants, GTL, GTC,

terminals and storage sites.

Estimating services

Turner & Townsend’s EstimaTTor service

provides high quality, accurate cost

estimates, estimate validation, estimate

assurance and post-project estimate reviews

for onshore ISBL, OSBL, civils and marine.

Delivery - project services

planning, schedule development and

schedule assurance

cost and schedule execution plan

development

risk and opportunity identification, review

and management

cost engineering and management

earned value management (schedule and

cost)

daily/weekly progress meeting facilitation.

document control and coordination

project quantity surveying, measurement

and verification

project audit and assurance

project controls managed service – cost,

schedule, risk, contracts support, document

control, information management

Delivery - contract services

contract strategy reviews

contractor deliverable management and

review

contract preparation and administration

contract negotiation, management and

execution

claims avoidance and dispute resolution

procurement review and support

material coordination, including equipment,

fabricated items and specialty support

services

Consultancy

process and procedure development

tools and systems review and

implementation

project governance and strategies

benchmarking and performance

measurement

review of organizational learning

knowledge management and lessons learned

Turner & Townsend provide people

and services that add value to our projects; their commitment to

support improved project controls has been very beneficial” Cost and Schedule Network Leader, BP

Facilitating predictable outcomes, our assurance

and control functions will proactively minimize

the possibility of project overruns, scope creep,

budget recalculation or delay of interdependent

work.

We provide assurance with informed

recommendations to ensure successful project

execution through independent reviews including

cost, schedule and estimate data.

We validate quantities and implement scope

growth management procedures to establish

confidence in projects strategies, execution plan,

estimate, risk awareness and schedule prior to

site outage.

Our integration with existing plant operations

means that we will have a solid understanding of

individual and department roles in shutdown,

cleanout, execution, startup and commissioning.

Utilizing client processes and procedures or

developing a unique formalized structure for a

project controls program will help drive

consistency and best practices to meet your

individual requirements.

What we do


Maintenance and turnarounds solutions

With an increased focus on the cost of

shutting in capacity when margins are higher than average, many maintenance and turnaround projects have been delayed. For those shutdowns that cannot be deferred, greater emphasis is required on planning and execution to complete on budget and schedule.

Whether for planned (or unplanned) repairs,

capital project tie-ins or major shutdowns we

provide time critical maintenance and

turnaround solutions at every stage of the

project lifecycle.

Some of our specific maintenance and

turnaround services include:

preparation and review of turnaround

execution plan

provision of data on risk, estimate, schedule,

scope control, cost management and contract

administration to support informed decision

making

establish target dates for review of work

scope, associated cost of work to be

performed, estimate validation, resource

allocation agreement and contractor

identification

establish possible contingency requirements

for each phase of the shutdown

management and support to procurement

process and establish standards for material

and equipment delivery prior to turnaround

utilize tools and systems for planning, scope

management, cost management, earned

value management and execution of

turnaround project controls

establish and manage scope freeze criteria

and dates

establish work week schedule and fatigue

management requirements based on

turnaround duration, location and client

procedural policies

daily or shift updating support and progress

reporting/evaluation

daily cost reporting and trend analysis

develop control documents outlining systems,

major isolation points, critical features,

storage and laydown areas to establish a

clear understanding of work

support document and data management;

flow and distribution of information

spot validation of reported

quantities/progress confirmation through

quantity surveying

manage change and review – track trends

against control estimate and schedule

timely review and identification of

productivity deviations and review causes

and mitigations

provide leadership and turnaround

management with critical path analysis

Developing metrics and a management

dashboard to make actual performance

visible

Capturing lessons learned post maintenance

activity to identify and drive acceptance of

best practices

Bringing expertise to identify gaps in

maintenance planning and drive process

improvements.

Effective planning and scheduling of maintenance and turnaround activities provides significant value in terms of improved performance, cost savings and resource efficiency.

Through the active management of

cost and schedule, we are able to

quickly identify issues to facilitate swift corrective action to keep

turnaround and maintenance projects

on track.


Global expertise delivered locally

With 97 offices in 41 countries, and dedicated

natural resources hubs (highlighted), we draw

on our extensive global and industry experience

to manage risk while maximising value and

performance during the construction and

operation of downstream assets.

Our natural resources hubs and services delivered

The table, and image below highlight some of

the services we have provided to date and the

global locations of our experts. Examples of the

services we provide can be found in our case

studies or on request.

Services No. of projects

Estimating 30+

Cost control and management

25+

Contracts management and administration

20+

Planning and scheduling 35+

Document control 20+

Risk analysis and management

30+

Change control 20+

Project control processes and procedures

20+

Change control 20+

Where we work


Experience matters

Turner & Townsend has been working in the

downstream sector for over 20 years and is a

leading provider of program management,

project services, contract services and

consultancy support.

With a long history of contributing to diverse

projects across the world, we are renowned for

consistently and successfully delivering quality

services. Supporting all facility types, regardless

of scale or complexity, we have a solution.

Operating in over 130 countries around the

world, our teams work together to tackle

projects collaboratively to a common set of high

standards to make sure you see results quickly.

Our downstream services focus on your unique

requirements and expectations, applying best

practice and innovative solutions, optimizing

time constraints while maintaining the highest

quality in consistency and standards.

Independent

With complete independence from the supply-

chain, we put client’s interests first, protecting

you by providing an un-conflicted and

uncompromised service to solve your specific

challenges.

Our people

We are committed to providing highly accessible

and responsive teams and delivering services

that are continuous and consistent of an

exceptional standard. Our “skills passport”

approach assures that not only do our clients

have fully competent resources to match the

gaps in your organization, but that they have a

platform to formalize transfer and skills

development. The skills passport system defines

what competencies are required by personnel

both technically and behaviourally.

“Turner & Townsend adds enormous

value to our business and provides

services that we cannot provide ourselves” Director, Engineering - West Coast,

Tesoro

Making the difference


Downstream case studies

Aromatics Plant, Malaysia, quantity surveying and measurement

Our support to this quantity re-measurement exercise is providing our client with validation

of contractor quantities and pricing for all disciplines. This provides confidence that the

scope of works is fully reflected and centralises project control by providing visibility of

change and any resultant impact on cost, as well as a consistent approach to contract

administration.

Refinery, Australia, estimating services

We are supporting various capital works projects and shutdown activities on site by

providing comprehensive estimating support at levels I, II and III, integrating engineering,

contractor and owner information, highlighting any areas of concern and implementing

improvements to provide predictability of project outturn cost.

Refinery, Norway, contracts administration services

We were assigned to the project halfway through the construction phase after major delays

and disputes with the mechanical and electrical contractors had arisen. We provided

contract services support including administration of contracts, assessment of claims, claims

defence and resolution, to support commercial closure.

Petrochemical Plant, China

Our assurance review of the cost estimate and schedule led to cost savings on several qualitative

aspects of the estimate and correlated the schedule to enable pre-work prior to the TAR starting

as well as highlight the critical path items once the TAR had commenced. We also provided

project close-out services.

Biofuels Expansion Project, Brazil, estimate assurance services

Turner & Townsend provided dedicated and experienced cost experts to support the

development and finalisation of the estimate assurance review, and cost and risk schedule

analysis, on two separate trips to the site.

Downstream case studies


Gas to liquids, USA

As part of the project’s select phase stage gate review, we developed in depth plans,

schedules, estimates, risk analytics, cash-flow and manpower forecasts for multiple project

options.

Petrochemical plant, UK, cost management including estimating

With no formal processes or procedures in place for the management and reporting of costs,

our client appointed us to provide cost management services. Since appointment, Turner &

Townsend has developed the cost management function within our client’s company from

day-to-day transactional activities only to the proactive management of costs.

Petrochemical Plant, Iraq, early civils and marine estimating

Our involvement includes preparation of a class 2 cost estimate of the OSBL elements for

the early works of a large scale GTL process plant site. This includes assessing the extent of

the civils/marine scope and production of all necessary quantifications to support the overall

estimate.

Refinery, USA, managed service including estimating

Our comprehensive project controls support includes integration of contractor and owner

information, estimate assurance, planning and schedule development, and cost and schedule

control on multiple projects within our clients major projects program.

Wax Plant, South Africa

We provided project controls services inclusive of change control, contract administration

and planning. Our team reviewed and enhanced the existing processes and procedures to

provide confidence in progress overviews and improved monthly reporting.

Refinery, North America

Our initial role supported the planning and development of a master P6 schedule. This

included running interactive planning sessions with all of the key contractors and developing

a resource loaded schedule with a clear critical path and ~50,000 baseline man hours. Our

cost control and management services set the control budget and implemented the tools and

processes required for the execute stage.


Global downstream contacts

Global

Aileen Jamieson

Global Director Downstream

Tel: +1 713 457 9435

Email: [email protected]

North America

Andy Aston

Senior Vice President

Tel: + 1 713 457 9400


South America

Jonas Nitschack

Director

Tel: + 51 (1) 716 2665


United Kingdom and Europe

Myles Cameron

Director

Tel: +44 (0) 131 347 3400


Africa

Mark Haselau

Director

Tel: +27 (0) 11 214 1400


Middle East

Anthony Wood

Director

Tel: +971 (0)56 506 5281


Asia

David Hancox

Director

Tel: +60 (0) 3 2171 1100


Australia

Matt Billingham

Managing Director

Tel: +61 (0) 8 9322 2999



Turner & Townsend Energy Limited One New Change London EC4M 9AF

t: +44 (0)20 7544 4000 e: [email protected] turnerandtownsend.com

© Turner & Townsend Energy Limited. This content is for general information purposes only and does not purport to

constitute professional advice. We do not make any representation or give any warranty, express or implied, and

shall not be liable for any losses or damages whatsoever, arising from reliance on information contained in this

document.

It must not be made available or copied or otherwise quoted or referred to in whole or in part in any way, including

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Downstream services - Turner & Townsend...downstream services focus on your unique requirements and expectations, applying best practice and innovative solutions, optimizing time constraints

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