BMC LEAPs Final Presentation

Utilizing the Closeout Procedure to Build Owner Relationships

By Cristina Alarcon and Nicholas ThompsonBarton Malow Company

Summer 2016

About Us

Central Region: Chicago Office

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How does BMC Closeout a Project?

Precon Awarded Planning Construction Closeout

CloseoutFi

nal S

teps

Release Retention / Final Payment

Operation & Maintenance

Warranties

As-Built Drawings

Owner Training

Testing / Commissioning Reports

How Can We Utilize Closeout to Build

Relationships?

DocumentationO

nsit

e W

alkt

hrou

gh

Conducted after 1 year of turnover

Address items of concern

Gathering client feedback

Take pictures to recall incidents

Creating a Database

Compile Data Upload

Accessible

Searchable

Evaluation Database

PROPOSED AREA

For the Public

Evaluation Database

Interested in seeing what other clients have to say about our work or how we are working to improve our next projects? Search this database to learn more

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Evaluation Database

Evaluation Database

Search by

Issue

Sector

Evaluation Database

Evaluation Database

Internal

Evaluation Database

Evaluation Database

Data Forms

Itemized IssuesProject

Issue #1

Submittals Specs Drawings Pictures

Issue #2

Submittals Specs Drawings Pictures

GoalsImprove efficiency

Improve client satisfaction and relationships

Improve safety

Create transparency

Reduce possible future costs

ConsLash back

Misunderstandings

Legal Issues

Time and money needed for database

Mitigating Cons

Communication

ProsCosts and Efficiency

Relationships/Connections

Reputation

INNOVATION

What’s the Finish Line in Construction?

RecapEfficiency & Cost

Satisfaction

Relationships

Transparency

Thank You!● Tricia Humitz, HR Coordinator● Hal Strider, Sr. Project Manager● Bruce Bare, Supervisor ● Zachary Bianchini, Preconstruction (former LEAPS)● Clarissa Rogg, Project Engineer (former LEAPS)● Rob Beebe, Safety Manager ● Stephanie Vazquez, Project Coordinator● The entire Chicago Office for a very informative summer● Don Davis (VP Marketing & Development)● Everyone here today for listening and participating!

Questions?