Amillan Intro Presentation

.......an introduction

Amillan Background

Infrastructure

Interfaces

Applications

Founded in 1983 by current directors Consistent Profitable Growth

Dedicated and Loyal Team

Strong Balance Sheet with no debt

Ethos of customer care

Prestigious customer base

Amillan Capabilities

Infrastructure Cabling•Around 4 million end-points installed



Data Networking•Intelligent Networks /Data Centre Switching




Voice/Unified Communications•Contact Centres/Collaboration/Mobility





Cloud/Network-based Services•Hybrid solutions for maximum flexibility






Amillan value-added services•Integration expertise and managed services






Amillan value-added services•Integration expertise and managed services

Fully Integrated Communications Solutions

specialists in what we know & doleaving you to concentrate on your business

desire to understand our clients businessso that we can relate & contribute

excellent service safe in the knowledge we will always be there for you

proven experiencewealth of customers happy to talk about their experiences

flexible approach because every business is different

Amillan Values

specialists in what we know & doleaving you to concentrate on your business

desire to understand our clients businessso that we can relate & contribute

excellent service safe in the knowledge we will always be there for you

proven experiencewealth of customers happy to talk about their experiences

flexible approach because every business is different

it’s less about the technology...more about being a business partner

Amillan Values

Identify

Amillancycle of

partnership

Identify Needs

what you do…

and why you do it

Amillan Values

Amillancycle of

partnership

Explore

Identify

Explore Opportunities and scenarios

Design working solutions

Amillan Values

Amillancycle of

partnership

Create

Identify

Explore

Create the business case

Present a different way of working

Highlight ROI

Amillan Values

Amillancycle of

partnership

Identify

Explore

CreateImplement

Implement the solution

Migrate current systems

Change business processes

Amillan Values

Amillancycle of

partnership

Identify

Explore

CreateImplement

Support

Support users, systems and business

Provide tactical and strategic support

While YOU accrue the benefits

Amillan Values

Amillancycle of

partnership

Explore

CreateImplement

Support

Identify

Identify Needs

…because every changeopens up new opportunities

Amillan Values

Dixons Group– 14 year relationship– 700 stores– 17 administration sites– 35,000 infrastructure cabling end-points– 22,000 users on telephony network– 3,000 agent contact centre across 14 sites– UK, Ireland and eastern Europe

“The solution provided by Amillan has brought a number of immediate cost and productivity benefits

to DSGi. The new infrastructure is IP enabled giving us a future proofed platform for developing

new branch services.” Paul Phillips, Telecoms Manager, DSGi

Amillan References

Swinton Insurance– 12 year relationship– 650 high street shops– 22,000 infrastructure cabling end-points– 3,000 Contact Centre seats– Click and bricks approach to insurance– Annual savings of £100,000 on call costs– 25% reduction in abandoned calls– Transfers to overspill contact centre down 60%

“The primary goal of the new solution was to answer more calls, more efficiently. Thanks to Amillan, we have already increased revenue from insurance policy sales, reduced abandoned calls by 25% and improved customer service.

Adrian Hazeldene, IT Director, Swinton Group

Amillan References

BEN PCT– 1,700 employees– 237 GPs– 87 practices– Budgets for 2 sites provided IP Telephony for 40 sites– 6,500 infrastructure cabling end-point– Phased migration project– Contact centre– Managed service (Voice and Data networks)

“ Amillan has taken a lead role in the development and deployment of our IP telephony strategy. Their expertise and experience has contributed to the swift implementation of our new LINK building project.”

Kim Gowers, ICT Manager, Birmingham East and North PCT.

Amillan References

“Amillan completed the initial IP telephony rollout to 400 employees in just two months, allowing the university to migrate staff to the office with minimal disruption. Moving forward, we’re looking to use technology to enhance the student experience, thanks to the new IP platform from Amillan, communications services such as these are now well within our reach.”

Lee Rose, Associate Director Infrastructure, University of Westminster

University of Westminster– Multi-site campus restructuring program with over 4,000 users– IP telephony, softphones and Unified Communications– Collaboration services such as instant messaging, audio and video

conferencing – for students and partner organisations– Advanced telephony and messaging services for mobile workers with

single mailbox for voice mail, fax and email– Presence services enabling staff to locate and connect with colleagues

in real-time

Amillan References

“Seamless migration was our objective on this project and with Amillan we achieved that. Throughout the project we had every confidence that they would deliver what they promised and they did.”

Deb Rajania, Project Director, Walsall College

Walsall College– New build Campus– 1,500 IP telephone extensions– HP Data Network – 2,500 ports– 7,000 infrastructure cabling end-points– WiFi Network– AV design and install– Design, Implementation & Support– 2 Year Relationship

Amillan References

– Business Telephony – 3,000 extensions– Campus environment with ‘Hybrid’ solution– Virtual Call Centre - 120 Agents– ‘On demand’ expansion of Call Centre to meet peaks– Implementation & Support services– 6 Year Relationship

The NEC Group

“The evolution of The NEC Group meant that we required a more advanced approach to telephony. Given the obvious cost-savings and efficiencies that could be achieved through convergence, it made sense to transform the entire network and migrate to IP. We had a tight timescale for deployment and Amillan were able to meet these requirements exactly, delivering the project on time and within budget.”

Andrew McManus, IT Director, The NEC Group

Amillan References

All-England Lawn Tennis Club - Wimbledon– Relationship spanning 15 years– Amillan selected as sole infrastructure provider in 2008– Complete campus audit and refresh– Press building with over 2000 Outlets– Court No 1 - 600 Outlets– Museum Building - 700 Outlets.– Centre Court Redevelopment -1200 Outlets.– Court No 2 - 300 Outlets– Broadcast Centre - 1300 Outlets– Site Wide additions Pre Championships -300 Outlets– Court 3 Completed for 2011 Championships– Now engaged by Locog for 2012 Olympics

“We have worked with Amillan for over 15 years now and in that time we have completed many projects, all of which are always against very strict deadlines and Amillan have always measured up to the challenge”Gary Mayle, Network Manager, AELTC Wimbledon

Amillan References

Bournville College£66m build project, as part of £1bn regeneration program

£360K infrastructure cabling completed to plan and schedule

Warwickshire County Cricket Club(Edgbaston Stadium)

£30m redevelopment of the stadium

Full infrastructure, data network and IPTV solution delivered

Amillan Recent Wins

Broad range of capabilities and expertise

Superb customer care

Leading solutions that are completely flexible

True partnership ethos

Proven performance and large deployments that can be referenced

Why Amillan?

what we do isn’t important…..

it’s what we do for YOU that really matters

Why Amillan?

Amillan Intro Presentation

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