Amillan Company Presentation 2017

Communications Solutions Integrator

Corporate Overview


Founded in 1983 by current directors

Strong Balance Sheet with no debt

Consistent Profitable Growth

Prestigious Customer Base

Dedicated and Loyal Team

Ethos of Customer Care


Unified Communications

and Enterprise Telephony

Omni-media

Contact Centres

Network Connectivity

and Security

Unified Communications and

Enterprise Telephony

Flexibility, mobility and better collaboration across your organisation -and with your clients

OpenTouch

Voice and video calls, presence, instant messaging, mobility and collaboration

The converged multi-media communications suite from Alcatel-Lucent

Managed Services and Enterprise applications from the Cloud

Enabling your customers to engage with you over their preferred media

Multi Channel

Contact CentresImproved agent engagement to increase customer satisfaction levels

Easy access to expertise for better first-call resolution

Resilience, Quality Control, Management and Reporting

Wired and wireless infrastructure to underpin all connectivity

Intrusion and threat prevention that protects assets, resources and reputations

Fast and intelligent networking to support all your communications

Network Connectivity

and Security



From initial needs assessment and

data collection through to

comprehensive design

Ensuring your solution

continues to deliver value right

from the start

Project Management

Complete orchestration of all

stakeholders to deliver the desired

outcome every time

Integration and SupportDesign and Consultancy

Dixons Stores Group Swinton Insurance

Halfords Stores Group

18 year relationship

700 stores

17 main office sites

26,000 telephony users

35,000 cabling outlets

3,000 contact centre agents

Store refurbs and MACS

Cabling, telephony and CC

National support


650 branches

22,000 cabling outlets

Cabling, telephony and CC

National support


600 stores

50 cabling outlets per

store

Cabling and telephony

National support


90 branches

5400 cabling outlets

Cabling and telephony,

national support

Nationwide Crash Repair

High Street / Branch Networks

References by

Vertical Market

References by

Vertical Market

Education

Bournville College

New build with 6,000 CAT6a

Stringent H&S criteria

Hostile environment

Walsall College

Over 7,000 CAT6 ends

Full Wi-Fi data network

Complete voice solution

Complete AV solution

Public Sector

Warwickshire County


5,500 telephony users

Telephony and cabling

across Warwickshire

Leicestershire & Northants

Police Forces

4 year relationship

4,000 User Skype for

Business Deployment

Including Blue Light

References by

Vertical Market

Automotive

Volvo Truck and Bus


15,000 end-points

110 sites across UK

Audi City

Cabling and network

infrastructure for flagship

London showroom

6 year relationship

Locations throughout

the UK

Cabling and network

infrastructure supporting

smarter working initiative

Jaguar LandRoverAston Martin

4 year relationship

Main Manufacturing Site

Networking and WiFi

infrastructure

References by

Vertical Market

Futures Housing

Selected from 65 bidders

First Skype for Business and

Enghouse Win

350 users with 35 seat

Enghouse multimedia CC

Impressed by entire Amillan

team

ForViva Housing

Successful tender win

Enghouse multimedia CC on

Cisco telephony platform

30 Contact Centre agents

Agent analytics and WFM

applications

Social Housing

Yorkshire Housing

350 user telephony, contact

centre and networking

solution

Allowed rationalisation and

restructuring of organisation

New Head Office

Complex Project

Management

Yorkshire Housing

Trent and Dove Housing

300 user telephony, contact

centre and networking solution

Strong advocate and reference

for Amillan

Significant performance gains

References by

Vertical Market

Technology

Aston Martin

Networking infrastructure

Wi-Fi environment

Room meeting solutions

Imagination Technologies

4 year relationship

Global Support

New data centres fit-out

Wired and wi-fi infrastructure

Skype for Business now

being deployed globally

Trend Micro

7 Year relationship

EMEA deployment and

support program on

voice and UC

AELTC Wimbledon

19 years as key partner

8 years as sole contractor

Time-critical projects

Engineers on site

Support during

championships

Edgbaston Cricket Club

2,000+ end-points

Cabling, Wi-Fi data

networking and complete

AV solution

Stadia

References by

Vertical Market

Our Reputation“The solution provided by Amillan has brought a number of

immediate cost and productivity benefits to DSGi. The new

infrastructure is IP enabled giving us a future proofed platform

for developing new branch services.”

“The rationalised solution provides Trent & Dove Housing with a central management system which reduces operational costs and simplifies the administration of the communications system. These reported results are great, and the executive sponsors and the internal staff are happy with the new system,”

“ Amillan has taken a lead

role in the development and

deployment of our IP

telephony strategy. Their

expertise and experience

has contributed to the swift

implementation of our new

LINK building project.”

“We have worked with Amillan for over

15 years now and in that time we have

completed many projects, all of which

are always against very strict deadlines

and Amillan have always measured up

to the challenge”

“Our experience with Lync improved dramatically once Amillan

became involved. Problems that had dogged us for months

were rectified within days and Lync suddenly became a useable

enterprise voice platform for us. The changes that Amillan

made has opened up new opportunities for us to integrate

Lync further with our current PABX environment giving our

users more capability as they make the transition to Lync and

enabled us to retire the legacy voicemail system. After our poor

initial experience, it's refreshing to be able to call upon skilled

and knowledgeable people at any time.”

“Amillan clearly demonstrated its experience in the

precise co-ordination and management of the

communications infrastructure installation project; we

knew Amillan would deliver.”

“Amillan’s solution has provided both the

full spectrum of technologies we needed,

and a competitive cost. In addition, a key

factor in the success of the project has

been Amillan’s precise and encompassing

project management. The fact that one

company has been able to provide all

aspects of the solution for Yorkshire

Housing Ltd has made the whole

installation much more straightforward.

This has proved invaluable, and we are

delighted with the project.”

“Amillan completed the initial IP telephony

rollout to 400 employees in just two

months, allowing the university to migrate

staff to the office with minimal disruption.

Moving forward, we’re looking to use

technology to enhance the student

experience, thanks to the new IP platform

from Amillan, communications services such

as these are now well within our reach.”

http://www.amillan.co.uk/Assets/Controls/

http://www.amillan.co.uk/Assets/Controls/

specialists in what we know & do leaving you to concentrate on your business

desire to understand our clients’ businessso that we can relate & contribute

excellent servicesafe in the knowledge we will always be there for you

proven experiencewealth of customers happy to talk about their experiences

flexible approach because every business is different

It’s less about the

technology – more

about being your

business partner


Amillan Company Presentation 2017

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