Alaska SHRM State Council Webinar Program · PDF fileAlaska SHRM State Council Webinar Program Building Real Leadership for Virtual Teams - ... Scope of Media High High Low Face-to-Face

Alaska SHRM State Council

Webinar Program

Building Real Leadership for Virtual Teams -

What Do Managers Really Need to Know

presented by Wayne Turmel

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You may download the slides at

http://alaska.shrm.org/slides

To Troubleshoot webinar, go to

http://alaska.shrm.org/webinarhelp

This program is pre-approved for

HRCI and SHRM Certification

http://alaska.shrm.org/slides

http://alaska.shrm.org/webinarhelp

copyright 2014 Remote Leadership Institute

Real Leadership for Virtual Teams

(what managers need to know today)

Wayne Turmel

GreatWebMeetings.com

Our Time Together • Why leading remotely matters

• What hasn’t changed

• How is leading remotely different

• What organizations need to consider to

develop leaders


Why Does Good Remote Leadership Matter?

• 90%+ of major projects involve remote team

members

• 75% of managers above first line supervisor

have at least one remote team member

• 2/3 of managers are members of a remote team

themselves

• Telecommuting increases 25% each year


What Hasn’t Changed


Remote Leadership


Leadership &

Management

Tools &

Technology

Skill &

Impact

Leadership Competencies • Value collaboration and

teamwork

• Solve problems and making

decisions

• Take responsibility and

accountability

• Manage projects and

processes

• Set goals and support goal

achievement

• Learn continually

• Champion change

• Communicate powerfully

• Build relationships

• Develop others

• Focus on customers

• Influence with impact

• Think and act Innovatively


From: “Remarkable Leadership” by Kevin Eikenberry

Performance Consultants Agree…

“<10 % of problems are due to a lack of

capability on the part of the worker…”

- Performance Consulting, Dana and Jim

Robinson

•copyright 2014 Remote Leadership Institute

And . . .

“The fact is that the system that people work in

and the interaction with people may account for

90 or 95 percent of performance.”

- W. Edwards Deming

•copyright 2014 Remote Leadership Institute

Management by Walking Around?


Building Trust


Common purpose

Competence Motives

What Builds Working Relationships?

• Mutual understanding

• Frequent interaction

• Evidence of motives

• Evidence of competence

• Different than “friendship”


Remote Leadership


Leadership &

Management

Tools &

Technology

Skill &

Impact


Choosing the Right Tools

Richness vs. Scope

copyright 2014 GreatWebMeetings.com

Richness • Multiple communication cues

o Verbal

o Vocal

o Visual

• Real time communication

• Questions don’t fester

• Suffers with number of people


Scope

• Consistency/timing of message

• Speed matters

• Permanent record


Richness vs Scope


Richness of Media

Scope of Media

High

High

Low

Face-to-Face

communication

Video

conferencing

Individual phone

conversations

Conference calls

Voice mail

Blanket email

Hard copy

letters/memos

Web meetings

Individual email

Bettina Buechel: Using Communication Technology (Palgrave , 2001)

Wikis/ Blogs

Chat/IM

Social networking tools

Why Don’t People Adopt Technology?


Remote Leadership


Leadership &

Management

Tools &

Technology

Skill &

Impact

3 Fundamental Questions

1. Do your remote leaders know what’s expected

of them and can they do it?

2. Can they choose the right technology to

communicate effectively?

3. Can they use those tool at an effective level?


Questions?


A Special Offer


http://www.remarkablelearning.com/remote-offer




Training and Development

• Web Presentation Skills

• Creating and Managing Remote Teams

• Leading Effective Virtual Meetings

• Lync/WebEx for Leaders

• Conducting Great Sales Calls and Demos

• The Remote Leadership Certificate Series*

copyright 2014

GreatWebMeetings.com

+1 630.5419154

[email protected]

www.GreatWebMeetings.com

www.theconnectedmanager.com

Twitter: @greatwebmeeting


Co-founding member:

mailto:[email protected]

http://www.greatwebmeetings.com/

http://www.theconnectedmanager.com/

Thank You!!

You may download your credit certificates at

http://alaska.shrm.org/certificate

Alaska SHRM State Council Webinar Program · PDF fileAlaska SHRM State Council Webinar Program Building Real Leadership for Virtual Teams - ... Scope of Media High High Low Face-to-Face

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