Area Housing Authority of the County of Ventura RESIDENT SERVICES ADMINISTRATOR Application Package Before the deadline of: AUGUST 28, 2017 before 5:00 PM You MUST complete the following THREE forms and submit them to Human Resources 1) AHA Employment Application (4 pages) 2) Supplemental Questionnaire (2 pages) (You may include additional pages) 3) Notice to Applicants-AHA’s use of background/investigative reports (1 page) You MAY submit the following voluntary forms with your application. These documents will not accompany your application to prospective supervisors, and are used for the compilation of government record-keeping and reporting requirements. Voluntary Self-Identification (Veteran status) Voluntary Self-Identification (Ethnic Category) Voluntary Self-Identification (Disability) Eligibility for Preference Certification Form (Section 3) You MAY submit a copy of your recent resume. However, resumes will not be accepted in lieu of the completed application package. Email to: [email protected]Fax to: (805) 480-9951 US mail or in person: Attn: Human Resources, Area Housing Authority 1400 W. Hillcrest Drive Newbury Park, CA 91320
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AHA Application Resident Services Administrator 2017 Services_ Administrator.pdf · [email protected], or fax (805) 480-9951. Your answers may be submitted on separate pages. DEADLINE
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Area Housing Authority of the County of Ventura
RESIDENT SERVICES ADMINISTRATOR
Application Package
Before the deadline of:
AUGUST 28, 2017 before 5:00 PM
You MUST complete the following THREE forms and submit them to Human Resources
1) AHA Employment Application (4 pages) 2) Supplemental Questionnaire (2 pages) (You may include additional pages) 3) Notice to Applicants-AHA’s use of background/investigative reports (1 page)
You MAY submit the following voluntary forms with your application. These documents will not accompany your application to prospective supervisors, and are used for the compilation of government record-keeping and reporting requirements.
� Voluntary Self-Identification (Veteran status)
� Voluntary Self-Identification (Ethnic Category)
� Voluntary Self-Identification (Disability)
� Eligibility for Preference Certification Form (Section 3)
You MAY submit a copy of your recent resume. However, resumes will not be accepted in lieu of the completed application package.
Email to: [email protected] Fax to: (805) 480-9951 US mail or in person: Attn: Human Resources, Area Housing Authority 1400 W. Hillcrest Drive Newbury Park, CA 91320
Area Housing Authority of the County of Ventura1400 West Hillcrest Drive • Newbury Park, CA. 91320-2721 • (805) 480-9991, ext. 840 • (800) 800-2123 • FAX: (805) 480-9951
�(�� �#�������(��*�����* �This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-
741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race,
color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that
covered prime contractors and subcontractors take affirmative action to employ and advance in employment
individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability, or any
other legally protected status. We are an equal employment opportunity employer of individuals with disabilities.
������������������ ��������� �����
Applications are accepted for open positions only. A separate application is required for each open position desired.
All sections must be complete within the application. Items left blank may be cause for disqualification or dismissal,
if employed. Supporting materials may be attached to this application.
Permanent Street Address, if different from present address
City State Zip
Cell phone number
Home phone number Best daytime phone number
E-Mail Address (Print clearly - this will be your primary source of contact) Position applying for: RESIDENT SERVICES ADMINISTATOR
If hired, on what date can you start work?
Salary desired: $ per
Have you ever worked for the Area Housing Authority before? □ Yes □ No If “Yes”, when?
How did you learn about this opening? ������������������� �������� ���� ���� ��������������������������������������������
Do you have any friends or relatives working for
the Area Housing Authority? □ Yes □ No �������������� ���������������������� �����������
Name
Relationship to you
Name
Relationship to you
□ Yes □ No Are you a Section 8 landlord? □ Yes □ No Are you a participant or applicant of any Area Housing Authority programs?
□ Yes □ No If hired, would you have a reliable means of transportation to and from work? □ Yes □ No Do you have a valid California driver’s license?
If “Yes,” has your driver’s license ever been revoked or suspended? □ Yes □ No □ Yes □ No Are you at least 18 years old? (If under 18, hire is subject to verification that you are of minimum legal age)
□ Yes □ No Have you ever served in the military? If “Yes”, are you a veteran? □ Yes □ No
□ Yes □ No Are you legally eligible to work in the United States? (In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.)
□ Yes □ No If hired, can you perform the essential duties of this position with or without reasonable accommodations?
List computer software in which you are proficient (if applicable for this position)
□ Yes □ No
Some of our clients do not speak English. Do you speak, write or understand any other languages? If “Yes”, list below. List Language(s) (including Sign Language) Written Fluency Spoken Fluency 1.__________________________________ □ Excellent □ Good □ Fair □ Excellent □ Good □ Fair 2.__________________________________ □ Excellent □ Good □ Fair □ Excellent □ Good □ Fair
□ Yes □ No
Do you have any other experience, training, qualifications or skills which you feel make you especially suited for work at the Area Housing Authority? If “Yes,” please explain:
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List two people below whom we have your permission to contact who have knowledge of your work performance
within the last five years. ������%��������%�����!��%��������!��
First Name
Last Name Best Telephone Number To Reach This Person ( )
How they know you Number of Years Acquainted
Their current occupation
Best email address to reach this person
First Name
Last Name Best Telephone Number To Reach This Person ( )
The purpose of this Supplemental Questionnaire is to provide information to be used in the screening
process to assess your qualifications for this position. Since this is a competitive process, failure to supply
sufficient details when describing your prior relevant work experience, skills and abilities may result in
your elimination from the selection process.
Complete the sections below, sign and date this Supplemental Questionnaire, then return via mail,
email, fax or hand-deliver with your completed Application and Notice to Applicants to: Human
Resources, Area Housing Authority, 1400 W. Hillcrest Drive, Newbury Park, CA 91320; or by email:
[email protected], or fax (805) 480-9951. Your answers may be submitted on separate pages.
DEADLINE IS Monday, August 28,, 22001177 bbeeffoorree 55::0000 PPMMUnder penalty of perjury, I certify that the information provided to the AHA through this Supplemental
Questionnaire is true and accurate and has been prepared by me to demonstrate my experience,
knowledge and abilities as they relate to this position. I understand that any misstatement or concealment
of any fact may subject me to disqualification in the interview process.
“EEO is the Law” Poster Supplement Employers Holding Federal Contracts or Subcontracts Section Revisions
The Executive Order 11246 section is revised as follows:
RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGINExecutive Order 11246, as amended, prohibits employment discrimination based on race, color, religion, sex,
sexual orientation, gender identity, or national origin, and requires affirmative action to ensure equality of
opportunity in all aspects of employment.
PAY SECRECYExecutive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring
about, disclosing, or discussing their compensation or the compensation of other applicants or employees.
The Individuals with Disabilities section is revised as follows:
INDIVIDUALS WITH DISABILITIES Section 503 of the Rehabilitation Act of 1973, as amended, protects qualified individuals with disabilities from
discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and
other aspects of employment. Disability discrimination includes not making reasonable accommodation to the
known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant
or employee, barring undue hardship to the employer. Section 503 also requires that Federal contractors take
affirmative action to employ and advance in employment qualified individuals with disabilities at all levels of
employment, including the executive level.
The Vietnam Era, Special Disabled Veterans section is revised as follows:
PROTECTED VETERANS The Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended, 38 U.S.C. 4212, prohibits
employment discrimination against, and requires affirmative action to recruit, employ, and advance in
employment, disabled veterans, recently separated veterans (i.e., within three years of discharge or release from
active duty), active duty wartime or campaign badge veterans, or Armed Forces service medal veterans.
Mandatory Supplement to EEOC P/E-1(Revised 11/09) “EEO is the Law” Poster. If you believe that you have experienced discrimination contact OFCCP: 1-800-397-6251 | TTY 1-877-889-5627 |
www.dol.gov.
Equal Employment Opportunity is
THE LAW Private Employers, State and Local Governments, Educational Institutions, Employment Agencies and Labor Organizations
Applicants to and employees of most private employers, state and local governments, educational institutions,
employment agencies and labor organizations are protected under Federal law from discrimination on the
following bases:
RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN
Title VII of the Civil Rights Act of 1964, as amended, protects applicants and employees from discrimination in hiring, promotion,
discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color,
religion, sex (including pregnancy), or national origin. Religious discrimination includes failing to reasonably accommodate an
employee’s religious practices where the accommodation does not impose undue hardship.
DISABILITY
Title I and Title V of the Americans with Disabilities Act of 1990, as amended, protect qualified individuals from discrimination
on the basis of disability in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects
of employment. Disability discrimination includes not making reasonable accommodation to the known physical or mental
limitations of an otherwise qualified individual with a disability who is an applicant or employee, barring undue hardship.
AGE
The Age Discrimination in Employment Act of 1967, as amended, protects applicants and employees 40 years of age or older from
discrimination based on age in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other
aspects of employment.
SEX (WAGES)
In addition to sex discrimination prohibited by Title VII of the Civil Rights Act, as amended, the Equal Pay Act of 1963, as
amended, prohibits sex discrimination in the payment of wages to women and men performing substantially equal work, in jobs
that require equal skill, effort, and responsibility, under similar working conditions, in the same establishment.
GENETICS
Title II of the Genetic Information Nondiscrimination Act of 2008 protects applicants and employees from discrimination based on
genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of
employment. GINA also restricts employers’ acquisition of genetic information and strictly limits disclosure of genetic
information. Genetic information includes information about genetic tests of applicants, employees, or their family members; the
manifestation of diseases or disorders in family members (family medical history); and requests for or receipt of genetic services
by applicants, employees, or their family members.
RETALIATION
All of these Federal laws prohibit covered entities from retaliating against a person who files a charge of discrimination,
participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice.
WHAT TO DO IF YOU BELIEVE DISCRIMINATION HAS OCCURRED There are strict time limits for filing charges of employment discrimination. To preserve the ability of EEOC to act on your behalf
and to protect your right to file a private lawsuit, should you ultimately need to, you should contact EEOC promptly when
discrimination is suspected: The U.S. Equal Employment Opportunity Commission (EEOC), 1-800-669-4000 (toll-free) or 1-800-
669-6820 (toll-free TTY number for individuals with hearing impairments). EEOC field office information is available at
www.eeoc.gov or in most telephone directories in the U.S. Government or Federal Government section. Additional information
about EEOC, including information about charge filing, is available at www.eeoc.gov.
RESIDENT SERVICES ADMINISTRATOR
Area Housing Authority – Newbury Park
The Area Housing Authority is looking for a RESIDENT SERVICES ADMINISTRATOR
Full-time / Non-Exempt position
10/40 Workweek: MONDAY-THURSDAY 7:00 a.m. to 5:00 p.m.
Salary: $23.57/hour PLUS Full Benefits (medical, dental, vision, life and retirement plans)
EDUCATION REQUIREMENTS:
• Bachelor degree in Public or Business Administration, Social Services, Management, or other
appropriately related field of study and
• Five years or more years working in an affordable housing organization and
• Three years supervisory experience, preferably in within an affordable housing organization and
• Two year working with seniors, persons with disabilities or other at risk individuals.
Experience Equivalent: Five years of increasing responsibility in social work experience may be substituted for
two years of college. Experience used to satisfy the education requirement must be in addition to any other
experience required for this position.
BI-LINGUAL REQUIREMENTS:
• Must have proficient bilingual oral and written English/Spanish skills.
Knowledge of: Grant writing; Principles of business letter writing with proper grammar, spelling, punctuation
and composition of client and agency letters; Code of federal regulations, tenant and fair housing laws;
Landlord/Tenant rights and responsibilities; Section 8, self-sufficiency, public housing, Tax Credit and
affordable housing programs; Community organizations and assistance resources availability. General office
principles and practices such as filing, telephone skills, scheduling, recordkeeping, budgeting, accounting, etc.;
Problem solving, conflict resolution and mediation skills; Microsoft computer programs, particularly Word,
Excel, PowerPoint and Publisher.
Ability to: Be courteous, exercise judgment, discretion, and maintain confidentiality in dealing with client
information; Communicate quickly, effectively, professionally, and precisely in English and Spanish in written
and oral expression; Determine, calculate, tabulate, or summarize data/information and includes performing
subsequent actions in relation to these computational operations; Think critically and analyze issues to identify
alternative solutions, project consequences of proposed actions and implements recommendations in support
of goals; Recognize and establish priorities; Work independently while multi-tasking, and under pressure while
meeting deadlines; Understand oral and written instructions and procedures; Operate independently and
exercise sound judgment and critical thinking in the conduct of day-to-day activities; Learn new software, and
identify and acquire assistance when required; Prepare and present clear and concise administrative and
financial reports; Demonstrate high degree of self-initiative in work performance; Gather information, conduct
analysis, create and interpret reports and other documents Work in cross-cultural settings Exercise judgment,
decisiveness and creativity in situations involving evaluation of information against measurable or verifiable
criteria; Effectively interact, collaborate, communicate orally and in writing and communicate with tenants,
vendors, co-workers, management, and other third parties; Understand and interpret applicable laws, rules
and regulations; Establish and maintain cooperative working relationships with other employees, program
participants, community groups, governmental agencies, and the general public; Follow strict grant guidelines
set forth by the Department of Housing and Urban Development, local jurisdictions and community partners;
Listen effectively; Routinely demonstrate AHA core supervisory/management competencies; Negotiate terms
with various parties; and mitigate interpersonal issues.