Abandoned Carts Alerts Recover abandoned carts and improve your sales. List of features: Sends alerts to registered members and guests; Enables Admin to send up to three alert follow-ups; Enables customers to recover their carts with just one click; Automatically logs in registered customers; Allows to stop alerts when a customer makes a purchase or uses the cart recovery link; Enables Admin to include a coupon in alert messages and set an expiration date for it; Enables Admin to track which customers came back and when; Allows to send the first alert within minutes upon cart abandonment; Supports automatic and manual alert sending; Enables Admin to create/edit/delete alerts; Provides Admin with an editable html template for reminders; Allows Admin to configure the delay period between the abandonment and reminder; Saves the history of sent reminders and allows to delete them; Comes with a User Manual; 100% Open Source. Special Product For Developed by AITOC, Inc. www.aitoc.com
This module will help you recover abandoned carts and orders and send follow-up emails to potential customers automatically. Customer will get an email with the products that were placed in the cart (you can also offer a discount incentive) can easily recover that cart and complete the purchase. This tool will increase your sales with minimum effort!
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Transcript
Abandoned Carts AlertsRecover abandoned carts and improve your sales.
List of features:Sends alerts to registered members and guests;
Enables Admin to send up to three alert follow-ups;
Enables customers to recover their carts with just one click;
Automatically logs in registered customers;
Allows to stop alerts when a customermakes a purchase or uses the cart recovery link;
Enables Admin to include a couponin alert messages and set an expiration date for it;
Enables Admin to track whichcustomers came back and when;
Allows to send the first alert withinminutes upon cart abandonment;
Supports automatic and manual alert sending;
Enables Admin to create/edit/delete alerts;
Provides Admin with aneditable html template for reminders;
Allows Admin to configure the delayperiod between the abandonment and reminder;
Saves the history of sent remindersand allows to delete them;
Comes with a User Manual;
100% Open Source.
Special Product For
Developed by AITOC, Inc. www.aitoc.com
TABLE OF CONTENTS
Abandoned Carts Alerts Pro Manual | Developed by AITOC, Inc. www.aitoc.com | [email protected] | Page 2 / 11
1. How to Enable the Extension …..……….…………………………………................................ 3
2. Configuring the Extension …..………….…………………………………................................. 4
3. Configuring the Extension …..………….…………………………………................................. 5
4. Check that the Basic Feature (Email Sending) of the Extension Works – Part 1……….... 6
5. Check that the Basic Feature (Email Sending) of the Extension Works – Part 2……….... 7
6. Edit Text and Format of Alert Messages – Part 1 …………………………………………….... 8
7. Edit Text and Format of Alert Messages – Part 2 …………………………………………….... 9
8. How to Generate and Send Alerts Manually, if Cron is not Enabled ……….…………….. 10
9. History Page ………………………………………………………………….……….………..…… 11
Abandoned Carts Alerts Pro Manual | Developed by AITOC, Inc. www.aitoc.com | [email protected] | Page 3 / 11
1.How to Enable the Extension
Go to System > Manage AITOC Modules, check
“Abandoned Carts Alerts Pro” and click “Save
modules settings” button in the top right corner.
2.Configuring the Extension. Part 1
- With the help of our module you can send a
notification three times to each customer. If
you would like to send a notification only
once to each customer, please indicate “0”
(zero) in “Second Delay Period (hours)”
and “Third Delay Period (hours)” fields.
- You can choose a different transactional
email template for each follow up.
- Please note that for the first follow up the
delay period is measured in minutes
and for the second and third ones it is
measured in hours.
Abandoned Carts Alerts Pro Manual | Developed by AITOC, Inc. www.aitoc.com | [email protected] | Page 4 / 11
- You can set it so, that sending of alerts will
stop, if the customer clicks the recovery link in
the alert message and/or makes a purchase.
- You can also include a discount coupon in
any of the follow-ups, indicate discount type
(percent, fixed amount per product or per
whole order), discount amount and expiry period.
This settings page can
be found in Admin Panel
> System > Configuration
> Catalog – Abandoned Cart Alerts.
You can get your copy of e-mails
You can disable sending reminders to
specific customer groups.
3.Configuring the Extension. Part 2
Here you can select statuses of orders that
can be considered as abandoned.
Abandoned Carts Alerts Pro Manual | Developed by AITOC, Inc. www.aitoc.com | [email protected] | Page 5 / 11
- Please set the time in hours for the order of
status selected above to be considered as
abandoned. If order has changed its status
within this time it won’t be considered as
abandoned
This settings page can
be found in Admin Panel
> System > Configuration
> Catalog – Abandoned Cart Alerts.
- With the help of our module you can send a
notification three times to each customer. If
you would like to send a notification only
once to each customer, please indicate “0”
(zero) in “Second Delay Period (hours)”
and “Third Delay Period (hours)” fields.
- You can choose a different transactional
email template for each follow up.
- Please note that for the first follow up the
delay period is measured in minutes
and for the second and third ones it is
measured in hours.
4. Check that the Basic Feature
(Email Sending) of the Extension
Works – Part 1
Once you have configured the extension, we recommend to make
sure, that alert emails are delivered (also you will see, if the alert
email format corresponds to your requirements).
For this, please do the following actions:
1) Make sure that “Send E-mails” option of the module is set to “No”