1 Strategic Planning for Closing the Gaps Richland College Presented to THECB, July 20, 2006 Stephen K. Mittelstet, Ph.D. President, Richland College Using the Malcolm Baldrige Criteria to Achieve Student Success and Performance Excellence 1
1 Strategic Planning for Closing the Gaps Richland College Presented to THECB, July 20, 2006 Stephen K. Mittelstet, Ph.D. President, Richland College Using.
Dec 17, 2015
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1
Strategic Planning for Closing the Gaps
Richland College
Presented to THECB, July 20, 2006
Stephen K. Mittelstet, Ph.D. President, Richland College
Using the Malcolm Baldrige Criteria to Achieve Student Success and
Performance Excellence
1
2
Strategic Planning for Closing the Gaps
Richland College
Presented to THECB, July 20, 2006
Stephen K. Mittelstet, Ph.D. President, Richland College
Using the Malcolm Baldrige Criteria to Achieve Student Success and
Performance Excellence
1
3
Performance Excellence Model
4 Strategic Planning Priority Goals
1. Response to Community 2. Student Success 3. Employee Success 4. Institutional Effectiveness
9
4
Thunion Report
18
5
Goals, KPIs, Measures, Targets2.2.1 % C or better in all credit classes for historically under-served (Af-Am, Hisp) student groups
2.2.2 % retained through semester in credit classes for historically under-served (Af-Am, Hisp) student groups
2.2.3 # associate degrees awarded for historically under-served (Af-Am, Hisp) student groups (sub-measures)
2.2.8. # of students completing core curriculum for historically under-served (Af-Am, Hisp) student groups
Teaching, Learning, Community Building
17
6
QEP’s Core CurriculumEmphases, 2006 - 2007
Continue assessing core curriculum:
• Exemplary educational objectives
• Intellectual competencies
Finalize
• Core-curriculum capstone experience-- building sustainable local and global community
Teaching, Learning, Community Building
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7
• Grades of A, B, or C
• In-course retention (grade other than “W”)
• Degree or certificate attainment
• University transfer
• Core completion
Richland’s Definition ofStudent Success
7
Teaching, Learning, Community Building
…Closing the Gaps
8
Student Success Results
24
9
% of Service Area Market Enrolled as Students
Source: DCCCD Colleague, US Census
Market Share of Service Area
0
24
6
8
1012
14
Total AfricanAmerican
Hispanic Asian
(%)1999-00 2000-012001-02 2002-032003-04 2004-05Benchm Median 100% of Target Benchm 90th 90% of Target
Go
od
9
Teaching, Learning, Community Building
10
Number of Students Receiving Certificates and Associate Degrees
Source: DCCCD Colleague
Number Students Receiving Certificates and Associate Degrees
0100200300400500600700800
RL
C 0
1/0
2
RL
C 0
2/0
3
RL
C 0
3/0
4
RL
C 0
4/0
5
Pe
er1
03
/04
Pe
er2
03
/04
Pe
er3
03
/04
RL
C 0
1/0
2
RL
C 0
2/0
3
RL
C 0
3/0
4
RL
C 0
4/0
5
Pe
er1
03
/04
Pe
er2
03
/04
Pe
er3
03
/04
Anglo Af. Amer.Hispanic AsianOther 90% of Target100% of Target
Associate's Degrees Certificates
Go
od
Teaching, Learning, Community Building
26
11
% Retention Credit Success by Segment
50
55
60
65
70
75
80
85
90
African American Hispanic
1999-00 2000-012001-02 2002-032003-04 2004-0590% of Target 100% of Target
% Retention Credit Success by Segment
Source: Colleague
Teaching, Learning, Community Building
28
12
Community College Survey of Student Engagement
(CCSSE)
Teaching, Learning, Community Building
34
13
Baldrige - The Wise Socratic Teacher
Teaching, Learning, Community Building
Closing the Gapsthrough
Performance Excellence
35
14
Strategic Planning for Closing the Gaps
Richland College
Richland College12800 Abrams RoadDallas, Texas 75243www.richlandcollege.edu
Using the Malcolm Baldrige Criteria to Achieve Student Success and
Performance Excellence
Thank YouStephen K. Mittelstet, Ph.D., President
Teaching, Learning, Community Building
36
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