Necessary for understanding It is a social function Creating and maintaining positive relationships.

COMMUNICATION AND SOCIAL STYLES

Why Is Communication Important?

Necessary for understanding It is a social function Creating and maintaining positive

relationships

Communication Is a Two-Way Process

Sender

Receiver

Factors Influencing Communication

ContextThe situation in which the

communication takes place.

Interpretation

Feedback

Barriers

Semantics

The meaning/interpretation of words

Jargon

Vocabulary particular to a trade, profession, or group.

Acronym

Formed from the initial letter of groups of letters of word in a

phrase.

The Social Style Model

Analytical

Driving

Amiable Expressive

Analytical Style

Thinks carefully

Non-expressiv

e

FocusedSelf-

disciplined

Detail oriented

Driving Style

Highly assertive

Action oriented

Controlled

Task and result

oriented

Trusting of facts

and data

Amiable Style

Thinks before acting

Warm

FriendlyRelationship focused

Dependable

Expressive Style

Highly assertiv

e

Action oriented

Energetic

Trust intuition

Highly flexible

Which Social Style Am I?

Amiable