Work Group Session Textile Cleaning - CINET · Work Group Session Textile Cleaning ... Agenda. 12.35 LOD showcase Laundrapp: You do the living, we do the laundry by CEO ... • Retail

Work Group Session Textile Cleaning

Sunday, 15 October 2017 – JET Expo Paris

12.00 Welcome & Introduction by CINET President Peter N. M. Wennekes

12.05 Innovations in Textile Cleaning by Koen van Hees

a. Innovations & New technologies for Textile Cleaning Worldwide

b. CINET Research & Technology program 2017-2018

12.20 Laundry on Demand (LOD): Renewed market growth in PTC!

By Leon Wennekes

a. The business model

b. Key success factors

Agenda

12.35 LOD showcase Laundrapp: You do the living, we do the laundry by CEO

Edward Relf

12.50 International CERCLEAN Certification: setting a guaranteed PTC service!

By Peter Wennekes

12.55 Global Best Practice Awards Program 2018: applications are welcome

now!

13.00 Questions & closure of the meeting

Agenda

@ cinet@cinet-online.com

W www.cinet-online.com

@CINET_PTC

Peter N.M. Wennekes

President

CINET

Hello!

@ cinet@cinet-online.com

W www.cinet-online.com

@CINET_PTC

Leon Wennekes Msc.

Secretary General CINET

Hello!

@ cinet@cinet-online.com

W www.cinet-online.com

@CINET_PTC

Hello!

Koen van Hees BSc.

Technical project manager TKT (NL)

Introduction participants

Latest trends and innovation in

Textile Cleaning

JET EXPO – October 2017

• Innovations & New Technologies for Textile Cleaning

• New Solvents

• Wet cleaning

• Trends in European Consumer Textiles

• Cost analysis tool for textile cleaning

• Care labelling now & in the Future

• CINET Projects overview 2017-2018 TS

Latest trends and technologies in textile cleaning

Texcare 2016

• CINET Brochure Innovations & New Technologies Texcare 2016

• New Solvents & Wet cleaning

Clean Show 2017

• CINET Brochure Innovations & New Technologies Clean Show 2017

• New solvents, wet cleaning and Laundry On Demand

Innovation & New Technologies in Textile Cleaning

* USA, 2014

Current use of solvents

Future use of solvents

* USA, 2014

Solvetex studies

• Solvetex III: Cleaning performance of PERC, HCS, Dibutoxy methaneand Siloxane D5 (2013)

• Solvetex IV: Quality evaluation of 4 wet cleaning systems (2014)

• Solvetex V: Quality evaluation of HiGlo, Sensene, Arcaclean, Ktex and Intense (2016)

Upcoming:

• Solvetex VI: Worldwide standard in Wet cleaning including 7 wet cleaning systems (2017)

Innovation & New Technologies in Textile Cleaning

Professional wet cleaning is growing

• AquaWave (Cole&Wilson)

• LANA Care (Concord Textiles)

• LANADOL (Kreussler)

• Büfa Care Concept (Büfacare)

• Softwash (Primus / Alliance)

• Smart CLEAN (Ipso)

• Viva Care (SEITZ)

• Lagoon (Electrolux)

Trends

• Complete dry-to-dry concepts

Innovation & New Technologies in Textile Cleaning

Trends fields are:

• Production (global fiber demand)

• Users

• Retail

Trends in European Consumer Textiles

• Material consumption growth can not be continued in the future

• New material and techniques will create better products

• More textile blends & items

• Need of textile recycling and circular economy

• New functionalities in textiles

Trends in European Consumer Textiles

Bron: Mourad Krifa, Sara Stewart Stevens, Department of Textiles and Apparel, The University of Texas, Austin, USA

• Shifting of the consumer

– Aging population

– Pro-consumers / mass customization

• Sustainability

– Circular economy

– Dematerializing

– Transparency

Users

Users

80,0

90,0

100,0

110,0

120,0

130,0

140,0

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Index turnover restaurant sector and hotels Europe

European Union (28 countries) France Netherlands

Retail

• More cheap stores and clothing » More use of polyester

• More sales of high-end stores» People want to spend more money on clothing and cleaning

• Integration of electronical devices in clothing» Special cleaning processes

Conclusion

• How is your cost price calculated?

• Flexible clear tool to calculate your cost price

Model developed in cooperation with

Ir. Henk Gooijer from TKT

Cost analysis tool

• Machines

• Production

• Labor costs

• Other costs

> Cost calculation per article

> Table with margin and profit per item

Demo cost analysis tool

Cost analysis tool

Project status: Final phase- Make the tool web based

Want to use the tool for members and / or customers? Check business school online in

Free of charge for members if CINET can use data anonymously

Non member OR private usage 99,- EU charge

Cost analysis tool

There are two types of textile labels which are important to the textile cleaner:

• Textile composition

• Care labels

Both are mandatory in the USA

EU only the composition label is mandatory

Care labelling

• ISO 3758 - Textiles – Care labelling code using symbols established by GINETEX -The international association for textile care labelling

• Japan agreed to harmonize its standard the ISO and joins GINETEX.

• GINETEX registers textile care labeling symbols in China and India

Care labelling

GINETEX Care labelling App

Laundry on Demand (LOD):

Renewed market growth in PTC!

JET EXPO – October 2017

Moore’s Law (1965)

“Every two years the digital innovation doubles in size” Exponential growth

‘Platform era’ of the internet

Market definition

B2C: (traditional)

90% saturation

Market definition

B2C: (total)

Only 3-5% saturation

Professional vs. domestic laundry

Professional textile care Domestic laundering

Value proposition

“True Customer Convenience”

Laundry on-demand:

Value proposition

Our true competitor

Customers

DINKY’s Professionals Singles

ElderlyStudents

SME’s

Concept LOD

Creating a digital layer between customers and production

Laundry

facility

Product flow

Communication flow

Product flow

Scalability is the key to success in this model

but…

Quality needs to beassured!

Concept LOD

Key Success Factors: OPERATIONS

Standardized processes | Access to assets | Dynamic demand

Key Success Factors: LOGISTICS

Video: Routific, optimization of routes

Key Success Factors: LOGISTICS

Video: Routific, optimization of routes

Key Succes Factor: LOGISTICS

Edaixi(China)

Upselling: Increase order

size

Or outsource logistics?

Key Succes Factor: LOGISTICS

Key Success Factor: MARKETING

Build trust

Drivers are the new ‘counter employees’

Key Success Factor: MARKETING

Key Success Factor: MARKETING

Change consumer habbits

Key Success Factor: ORDER RETENTION

Key Succes Factor: CUSTOMER RETENTION

CUSTOMER LIFETIME VALUE IS KEY!

Key Succes Factor: MULTIPLE VALUE CREATION

?

?

?

PTC company

Logistics

company

LOD

Platform

Every party has to benefit!

“1,5% growth in ‘overall laundry’ means Up to 50%

growth in the PTC industry within the next 5-10 years”

New Exciting Market Opportunities!

Long term vision

Future customer is tech-savy

Long term vision

PTC = 5x MORE SUSTAINABLE(BASED ON TNO RESEARCH, 2016)

LOD showcase Laundrappby CEO Edward Relf

You do the living, we do the laundry

CINET International Certification program

JET EXPO Paris– October 2017

CERCLEANPTC Certification to international (Hygiene) standards!

Incl. ISO 9001-2015 and RABC 14065

Why are acknowledged Certificates so important?

Certificates create trust for the customer

Meeting Customers expectations =

Teamwork (whole) Organisation!

A proven PTC dedicated Quality System for decades

CERCLEAN/CERTEX; A Demonstration of Quality meeting customer expectations!

✓ Quality performance of the organisation

✓ Less cost

✓ Higher productivity and profit

✓ More added value = higher sales prices of laundry services

based upon ISO 9001-2015 &

EN 14065 (RABC)

PTC Best Practice = The Best Available Solution for textile cleaning!

✓ 2- 3 times more sustainable than domestic cleaning

✓ Approximately 25% longer life time of garments

✓ Highest quality of cleaning; Garments as NEW again!

✓ Max Ease and comfort for customers!

PRESS RELEASE September 2017:

China adopts CERCLEAN® certification scheme

Fornet 20 year anniversary meeting World Laundry Industry Summit Forum by CLA

= Best Practices = the Best Solution in Textile Cleaning

“Online PTC information supporting your business challenges”

CERCLEAN® is supported by ‘The World of PTC Business School’

• CINET aims to offer management and business administration skills in – Textile cleaning & textile services

• Topics covered:1. Business models 2. Mission of business3. Target customers 4. Market position & competition analysis5. Marketing & communication 6. Customer oriented logistics 7. Costing & calculation8. Revenue modeling

Upcoming Course - Business Modeling in Textile Care!

GBPA

Program

2018

Global Best Practices Awards Program 2018

NOW OPEN FOR APPLICATIONS!!!

Status quo:

• Already 25 nominations!

• Expected / agreed upon pre-selection Awards: Norway, China, UK,

France, Germany, Italy & Indonesia

• First Sponsors applied: Girbau, Renzacci & Electrolux

{ }Questions?

cinet@cinet-online.com