Work Group Session Textile Cleaning Sunday, 15 October 2017 – JET Expo Paris
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Work Group Session Textile Cleaning
Sunday, 15 October 2017 – JET Expo Paris
12.00 Welcome & Introduction by CINET President Peter N. M. Wennekes
12.05 Innovations in Textile Cleaning by Koen van Hees
a. Innovations & New technologies for Textile Cleaning Worldwide
b. CINET Research & Technology program 2017-2018
12.20 Laundry on Demand (LOD): Renewed market growth in PTC!
By Leon Wennekes
a. The business model
b. Key success factors
Agenda
12.35 LOD showcase Laundrapp: You do the living, we do the laundry by CEO
Edward Relf
12.50 International CERCLEAN Certification: setting a guaranteed PTC service!
By Peter Wennekes
12.55 Global Best Practice Awards Program 2018: applications are welcome
now!
13.00 Questions & closure of the meeting
Agenda
W www.cinet-online.com
@CINET_PTC
Leon Wennekes Msc.
Secretary General CINET
Hello!
W www.cinet-online.com
@CINET_PTC
Hello!
Koen van Hees BSc.
Technical project manager TKT (NL)
Introduction participants
Latest trends and innovation in
Textile Cleaning
JET EXPO – October 2017
• Innovations & New Technologies for Textile Cleaning
• New Solvents
• Wet cleaning
• Trends in European Consumer Textiles
• Cost analysis tool for textile cleaning
• Care labelling now & in the Future
• CINET Projects overview 2017-2018 TS
Latest trends and technologies in textile cleaning
Texcare 2016
• CINET Brochure Innovations & New Technologies Texcare 2016
• New Solvents & Wet cleaning
Clean Show 2017
• CINET Brochure Innovations & New Technologies Clean Show 2017
• New solvents, wet cleaning and Laundry On Demand
Innovation & New Technologies in Textile Cleaning
* USA, 2014
Current use of solvents
Future use of solvents
* USA, 2014
Solvetex studies
• Solvetex III: Cleaning performance of PERC, HCS, Dibutoxy methaneand Siloxane D5 (2013)
• Solvetex IV: Quality evaluation of 4 wet cleaning systems (2014)
• Solvetex V: Quality evaluation of HiGlo, Sensene, Arcaclean, Ktex and Intense (2016)
Upcoming:
• Solvetex VI: Worldwide standard in Wet cleaning including 7 wet cleaning systems (2017)
Innovation & New Technologies in Textile Cleaning
Professional wet cleaning is growing
• AquaWave (Cole&Wilson)
• LANA Care (Concord Textiles)
• LANADOL (Kreussler)
• Büfa Care Concept (Büfacare)
• Softwash (Primus / Alliance)
• Smart CLEAN (Ipso)
• Viva Care (SEITZ)
• Lagoon (Electrolux)
Trends
• Complete dry-to-dry concepts
Innovation & New Technologies in Textile Cleaning
Trends fields are:
• Production (global fiber demand)
• Users
• Retail
Trends in European Consumer Textiles
• Material consumption growth can not be continued in the future
• New material and techniques will create better products
• More textile blends & items
• Need of textile recycling and circular economy
• New functionalities in textiles
Trends in European Consumer Textiles
Bron: Mourad Krifa, Sara Stewart Stevens, Department of Textiles and Apparel, The University of Texas, Austin, USA
• Shifting of the consumer
– Aging population
– Pro-consumers / mass customization
• Sustainability
– Circular economy
– Dematerializing
– Transparency
Users
Users
80,0
90,0
100,0
110,0
120,0
130,0
140,0
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Index turnover restaurant sector and hotels Europe
European Union (28 countries) France Netherlands
Retail
• More cheap stores and clothing » More use of polyester
• More sales of high-end stores» People want to spend more money on clothing and cleaning
• Integration of electronical devices in clothing» Special cleaning processes
Conclusion
• How is your cost price calculated?
• Flexible clear tool to calculate your cost price
Model developed in cooperation with
Ir. Henk Gooijer from TKT
Cost analysis tool
• Machines
• Production
• Labor costs
• Other costs
> Cost calculation per article
> Table with margin and profit per item
Demo cost analysis tool
Cost analysis tool
Project status: Final phase- Make the tool web based
Want to use the tool for members and / or customers? Check business school online in
Free of charge for members if CINET can use data anonymously
Non member OR private usage 99,- EU charge
Cost analysis tool
There are two types of textile labels which are important to the textile cleaner:
• Textile composition
• Care labels
Both are mandatory in the USA
EU only the composition label is mandatory
Care labelling
• ISO 3758 - Textiles – Care labelling code using symbols established by GINETEX -The international association for textile care labelling
• Japan agreed to harmonize its standard the ISO and joins GINETEX.
• GINETEX registers textile care labeling symbols in China and India
Care labelling
GINETEX Care labelling App
Laundry on Demand (LOD):
Renewed market growth in PTC!
JET EXPO – October 2017
Moore’s Law (1965)
“Every two years the digital innovation doubles in size” Exponential growth
‘Platform era’ of the internet
Market definition
B2C: (traditional)
90% saturation
Market definition
B2C: (total)
Only 3-5% saturation
Professional vs. domestic laundry
Professional textile care Domestic laundering
Value proposition
“True Customer Convenience”
Laundry on-demand:
Value proposition
Our true competitor
Customers
DINKY’s Professionals Singles
ElderlyStudents
SME’s
Concept LOD
Creating a digital layer between customers and production
Laundry
facility
Product flow
Communication flow
Product flow
Scalability is the key to success in this model
but…
Quality needs to beassured!
Concept LOD
Key Success Factors: OPERATIONS
Standardized processes | Access to assets | Dynamic demand
Key Success Factors: LOGISTICS
Video: Routific, optimization of routes
Key Success Factors: LOGISTICS
Video: Routific, optimization of routes
Key Succes Factor: LOGISTICS
Edaixi(China)
Upselling: Increase order
size
Or outsource logistics?
Key Succes Factor: LOGISTICS
Key Success Factor: MARKETING
Build trust
Drivers are the new ‘counter employees’
Key Success Factor: MARKETING
Key Success Factor: MARKETING
Change consumer habbits
Key Success Factor: ORDER RETENTION
Key Succes Factor: CUSTOMER RETENTION
CUSTOMER LIFETIME VALUE IS KEY!
Key Succes Factor: MULTIPLE VALUE CREATION
?
?
?
PTC company
Logistics
company
LOD
Platform
Every party has to benefit!
“1,5% growth in ‘overall laundry’ means Up to 50%
growth in the PTC industry within the next 5-10 years”
New Exciting Market Opportunities!
Long term vision
Future customer is tech-savy
Long term vision
PTC = 5x MORE SUSTAINABLE(BASED ON TNO RESEARCH, 2016)
LOD showcase Laundrappby CEO Edward Relf
You do the living, we do the laundry
CINET International Certification program
JET EXPO Paris– October 2017
CERCLEANPTC Certification to international (Hygiene) standards!
Incl. ISO 9001-2015 and RABC 14065
Why are acknowledged Certificates so important?
Certificates create trust for the customer
Meeting Customers expectations =
Teamwork (whole) Organisation!
A proven PTC dedicated Quality System for decades
CERCLEAN/CERTEX; A Demonstration of Quality meeting customer expectations!
✓ Quality performance of the organisation
✓ Less cost
✓ Higher productivity and profit
✓ More added value = higher sales prices of laundry services
based upon ISO 9001-2015 &
EN 14065 (RABC)
PTC Best Practice = The Best Available Solution for textile cleaning!
✓ 2- 3 times more sustainable than domestic cleaning
✓ Approximately 25% longer life time of garments
✓ Highest quality of cleaning; Garments as NEW again!
✓ Max Ease and comfort for customers!
PRESS RELEASE September 2017:
China adopts CERCLEAN® certification scheme
Fornet 20 year anniversary meeting World Laundry Industry Summit Forum by CLA
= Best Practices = the Best Solution in Textile Cleaning
“Online PTC information supporting your business challenges”
CERCLEAN® is supported by ‘The World of PTC Business School’
• CINET aims to offer management and business administration skills in – Textile cleaning & textile services
• Topics covered:1. Business models 2. Mission of business3. Target customers 4. Market position & competition analysis5. Marketing & communication 6. Customer oriented logistics 7. Costing & calculation8. Revenue modeling
Upcoming Course - Business Modeling in Textile Care!
GBPA
Program
2018
Global Best Practices Awards Program 2018
NOW OPEN FOR APPLICATIONS!!!
Status quo:
• Already 25 nominations!
• Expected / agreed upon pre-selection Awards: Norway, China, UK,
France, Germany, Italy & Indonesia
• First Sponsors applied: Girbau, Renzacci & Electrolux
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