Winter Heroes
Post on 11-Nov-2014
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Kaiser Permanente, Northern California
Caritas in ActionHow Caring Science informs and inspires KP caregivers and affirms our commitment to provide our
patients and their families exceptional care
Caritas Consortium 2014
Winter Heroes
Honoring Health, Healing & Wholeness
Winter Heroes
Intent to Contribute Statement:
Expression of gratitude to team members for collaborative and creative efforts of support during the high census
days of winter.
Getting through the high census days of winter takes a lot of teamwork, creativity and responsiveness. Coming
up with one more bed often requires last minute juggling, calling on favors and putting your department needs
second to the larger hospital purpose of accommodating patients throughout the hospital. Despite careful
planning , it often takes quick in the moment "heroic" solutions to make it all come together. Our winter heroes
program exemplifies the caritas processes of embrace, nurture, deepen and balance through our appreciation for
managers, assistant managers, house supervisors and staffing team members.
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Inspired Contributor(s) : Elaine LePage
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Service Area: Santa Clara
Medical Center: SCL
Affiliation: PCS
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Year Shared: 2014
Venue: Caritas Consortium
Format: Poster
ID #: W02
Keyword TAGs: Identifier
Consortium2014-June, Santa Clara, Poster, Patient Care Services
Culture, Team
Descriptor Authentic Relationship
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Winter Heroes
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Winter Heroes
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