Using Web Strategy to Connect to Your Customers

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Online PresenceWeb StrategyWebsiteUser Experience

“A person’s perceptions and responses that result from the use or anticipated use of a product, system or service.” -- International Organization for Standardization (ISO)

“Make people happy.” -- AndiSites Inc.

Bad usability

www.responsinator.com

Clean it up

Attend to your architecture

Be ready for the present & future

Clean it up

The Finish

Using Web Strategy to Connect to Your Customers

useor anticipated use

people happy

present future

online presence

web strategy

user experience

bad usability

Small Business & Entrepreneurship

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