Peter Morville's talk about the future(s) of information architecture at the first-ever World IA Day in Ann Arbor.

Updated presentation on Hospital use of Social Media

Learn more about SHIFT Communication's Social Media Newsroom.

PowerPoint Presentation Welcome to The Collaborative Economy #SMTLive 1 Submit your questions in the GotoWebinar Presentation window Follow along and share your thoughts…

PowerPoint Presentation Service Cloud Delivering superior customer experience with web chat Jonathan Aniano, Salesforce.com, Director, Product Management @jonaniano in/jonaniano…

Acrobat XI SEO Launch Plan © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Technical SEO Metrics – Keeping S.C.O.R.E. © 2012 Adobe Systems…

An e-book discussing how the U.S. Military has skillfully integrated their web presence with their overall sales and marketing strategy for recruiting. With special special…