Training needs analysis v1-shiraz ahmed
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Training Need Analysis
Shiraz Ahmed | Faculty | Facilitator | Coach
CBM | Institute of Business Management | Karachi
MBA class | Employee Training and Development
Spring Semester 2014
90% of all training is
a waste of time and
money. (ASTD Report)
What
WHAT
It is identifying the new KSA’s
which people require to meet
their own and organization’s
development needs.
WHY
Knowledge gap
I don’t know WHAT to do
Skill gap
I don’t know HOW to do
Attitude gap
I don’t WANT to do
Where this gap is found?
1. Organization
2. Task / function
3. Personal
1 a. Organizational analysis-WHAT
Identifying business needs
The appropriateness of training, relevant to business
strategy
Resources available for training
1.b How
Business objectives & strategy
Environment scan
Work issues – keep you awake at night
– Identify key priorities
– Where to focus energy and resources
– How will you define success in a year’s time
– New performance goals
Environmental Scan Who is the role model in XYZ industry
What is changing in technology
2 a.Task / Functional Analysis - what
• Identifying the important functions
• Look for key task / activities
• Identifying knowledge, skill and behaviors that
employees need to complete their tasks.
2 b. How
Job
Functions
Tasks / activities
Skills
HR
Recruitment / Training
Analyzing, planning, designing
Interviewing, negotiation, communication
2 c. How
Ask questions, search, analyze: Changing roles and responsibilities
Perform job analysis (JD and JS)
New job, new tasks, new skills
Other options: environment, structure, rewards or technology
3a. Personal Analysis - what
Who needs, how much training in what areas.
Training due to new goals
Training due to performance deficiencies
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3b. How
Skill audit
Interviews
Appraisals
Self Assessment
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